integrity in the workplace team building by amb juan
TRANSCRIPT
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by Peace Ambassador ZARA JANE JUAN
Leadership Training
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Objectives:
To promote efficiency, reliability, honesty & respect;
To improve Morale and thereby improve Productivity;
To enhance teamwork and thereby achieve company’s goal.
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
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personal vision &
personal mission vis-à-vis
company’s vision & mission
Personality
InquiryIntegrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
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Storyboard
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
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Out-of-the-Box
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
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Storyboard
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
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Leadership Values,
Awareness & Communicati
on
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LEADERSHIPWho? (You)What? (Leader)Where?
(Organization)When? (Time Frame)Why? (Reason)How? (Values)
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Values
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
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Why do you care to lead?
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Self-Awareness
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Personal Self
StrengthWeakness
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Working Self
StrengthWeakness
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Communication
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How do you share
your thoughts?
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What is your Medium?
VerbalWritingVisualPresence
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Types of Leadershi
p
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Informal
=allow the group to
do what it wants
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Authoritarian
= wants complete control
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Democratic
= facilitate discussion & ensures that every member’s opinion is
valued
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Transactional
= avoid coercion and use rewards to motivate the group
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Transformative
= inspire members to meet both
personal and group goals and provide them with
outlook
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Visionary
= set the future
direction of the group (change agents)
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Communication Exercise
Focus-Listen-Talk!
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TEAM BUILDING
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FUNDAMENTALTECHNIQUES IN HANDLING PEOPLE
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Basic Rules
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Do not Criticiz
e
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The Big Secret of Dealing
with People …..Compli
ment & Recognitio
n
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To influence the other
fellow is to talk about what he
wants and show him how to get
it!
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How can you win them to
your way of
thinking?
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Avoid Arguments
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Show respect for other’s opinions
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Begin in a friendly way
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Asked questions where your opponent would have to agree
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To handle complains, let the other fellow do the talking. Listen
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To get cooperation, let the other fellow feel that the idea is his
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Let the other fellow save his face
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Conflict Manageme
nt
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Resolution Styles
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AvoiderCompetitorAdaptorCooperator
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How to put Conflict
Resolution Styles
to Work?
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Know that all styles can work
at one time or another
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Think about the
members on your
team and the styles
they might be using
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Recognize that their
styles may be different than yours
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Go in with patience
and an open mind
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Be willing to move
away from your
original position and
explore all options
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Steps to Solve
Conflict
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Acknowledge that
conflict exist
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Identify the “real”
conflict
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Hear all points of view
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Together,explore
ways to solve the
conflict
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Gain agreement
and responsibili
ty on the
resolution
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Schedule a follow-
up meeting to check
if resolutio
ns are met
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Ways to Correct
Mistakes
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Begin with praise and honest appreciation
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Call attention to people’s mistakes indirectly
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Talk about your own mistake before criticizing other person
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Ask questions instead of giving direct orders
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Praise the slightest improvement and praise every improvement
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Give your people a fine reputation to live up to
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Make the fault seem easy to correct
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Make people glad to do what you want
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Make the other person happy
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Commitment
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Commitment is what
transforms a Promise to
Reality!
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What is the pre-
requisite to
Commitment?
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Loyalty
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan