intel & via discuss: a better rich media global content & localization strategy

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Welcome A Better Rich Media Global Content & Localization Strategy VIA & Intel Discuss

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As the complexity of content increases with a focus on customer experience, how can we ensure that localization is integrated smoothly into the global content strategy? Most global content processes are ill equipped and outdated for flexible, fast and changeable content. In this webinar, VIA and Intel team up to discuss how to manage cost and improve the velocity of content creation and localization by creating central content development workflows that shed out inefficiency and eradicate wasted time.

TRANSCRIPT

Page 1: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Welcome

A Better Rich Media Global Content & Localization Strategy

VIA & Intel Discuss

Page 2: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Speakers

Loic Dufresne de VirelLocalization Strategist at Intel Corporation

Nic McMahonChief Operations Officer at VIA, Inc.

Moderator: Darren MegarryVP of Corporate Sales at VIA, Inc.

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Page 3: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Agenda

Business Realities Driving the Need for Efficiency

Workflow Design

Improve Velocity and Manage Cost for Localization

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Page 4: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

A Localization Nightmare…

can be avoided by talking to your localization team up front.

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Page 5: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

CONTENT & BUSINESS REALITIES DRIVING THE NEED FOR CHANGE

Evolution

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Page 6: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Why Rich Media Matters: Rich media drives customer purchase intent

*Data source: Dynamiclogic, by DoubleClick The Brand Value of Rich Media and Video Ads

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Page 7: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Business Trends:Every dollar spent on rich media must count

• Access & Findability• Shrinking Release

Windows• Multiple Geo Launches• Asset Complexity• Enterprise Complexity

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Page 8: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

A Modern Global CM StrategyN

Page 9: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Best practices can be game changers

• Consistent Asset Use and Asset Management• Broaden Development Team and Engage Earlier• Release Planning and Design With Global Content In

Mind

A Modern Global CM Strategy

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Page 10: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Intelligent Content

Content needs to know about itself, so it is more easily searchable, findable, adjustable, configurable, scalable…

Meta Content

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Page 11: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Seven Day Cycle

Unstructured Content Repositorie

s

Structured Content

Repositories

PDM & Pricing

Reference Systems

Other T&L Users

Translation &

Localization

Create AcquireStorage & Manage

Localize Provision

Publish

Sales Info

Bu

sin

ess

Users

Cata

log

Man

ag

em

ent

Deliv

ery

Docu

men

ts

Partners

Sale

s

Regional

Content

Creators

Cust

ome

rs

Globally Integrated Process

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Page 12: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

WORKFLOW DESIGNGlobal Content Management & Localization

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Page 13: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Consistent Asset Use and Asset Management:

Reduce, reuse and recycle• Content Governance and

Consistency • File & Lifecycle

Management: Track the Originals

• API Integration of CMS to Global Workflow/Translation Process

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Page 14: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Example

Adoption Maturity

Model

BusinessTrends

Model

Feature Highlights

Video on Demand

Quick Learning Modules

FAQ’s

Data-sheets

White Papers

GLOBAL ASSETSTranslation Memories • Glossaries • Style Guides

Brand ASSETSPlaybook • Image Libraries • Tag lines

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Page 15: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Broaden Team and Engage Earlier• Define roles & responsibilities between geos & HQ• Support expansion of SME to core loc team • Support loc team in gathering assets / create global

asset pools• Expand engagement at the concept stage, not just

the “do this” stage• Unite creative, marketing, product & loc team in

initial meetings• Set expectation for dialogue rather than

“review/approval”

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Page 16: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Design with Global in Mind• Limit voices in videos• Avoid close-lip dialogue – go

for wider shots• Record animation effects

and don’t use individual images

• Consider language issues for any interactive content (like word games)

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• Avoid embedded text within Graphics

• Ensure “white space” in image design allows for text expansion

• Consider extended characters in any input fields

Page 17: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Should I outsource to one or multiple localization agencies?

What to consider:• Brand Management• Consistency• Leverage Previous Translations Through TM• Scalability Advantages Related to Improved

Workflows & Cost• Dedicated Account Managers

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Page 18: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

BENEFITS OF AN EFFECTIVE GLOBAL RICH MEDIA STRATEGY

Global Content Management & Localization

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Page 19: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Think About the Language Multiplier

Target LanguagesFew Many

$$Tim

e &

Cost

Imp

act

High

Low $

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Page 20: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Late Changes are Exponentially Expensive

TimeFew Many

$$C

ost

Imp

act

High

Low $

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Page 21: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Improve Velocity & Manage Cost

• Create more meaningful, up-to-date content

• Create more marketing and market synergy

• Support strategic target market objectives

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Page 23: Intel & VIA Discuss: A Better Rich Media Global Content & Localization Strategy

Thank you!

We hoped you enjoyed the presentation.