www.nciinc.com · 11730 Plaza America Drive · Reston, VA 20190 · contactnci@nciinc.com

NCI SmartDoc™ is an innovative technology capable of transforming millions of pages of paper medical records into meaningful data. The NCI SmartDoc™ image processing and classification engine applies advanced recognition technology to capture documents and other data types, transforming this information into usable business information while reducing data entry costs and improving productivity. NCI SmartDoc™ can integrate with enterprise business systems such as case management and analytics applications to enhance any medical review process.

The NCI SmartDoc™ system employs a document

management workflow that consists of Capture,

Transformation (Classification, Data Extraction,

Validation) and Delivery. NCI SmartDoc™ is fully

integrated with NCI SmartView™, a full-featured medical

record image viewer capable of providing bookmarking,

annotation, and keyword search capability. NCI

SmartDoc™ has successfully processed over 20 million

pages of medical records supporting our customers at The

Centers for Medicare and Medicaid Services (CMS).

With more than 80 percent of information being trapped

in unstructured content, the NCI SmartDoc™ solution

can help make that data actionable by identifying claim

processing errors or potential fraudulent activities.

Government agencies are continuously forced to

contend with critical and often competing demands. NCI

SmartDoc™ enables government agencies to manage

complex needs by automating the capture and processing

of documents, which helps agencies increase productivity,

reduce costs and improve services.

NCI SmartDoc™ is an ideal solution for government

agencies with limited resources that need to streamline

their current processes. It is capable of handling all

document types, from structured to unstructured, and is

exceptionally suited to fit government requirements.

In addition to government agencies, healthcare

organizations can benefit by using NCI SmartDoc™

to automate their paper-driven processes by digitally

capturing all patient health and/or financial information.

Healthcare organizations face the continuous challenge

of trying to improve medical claim-based services while

cutting costs. Automating paper collaboration processes

helps organizations drastically lower expenditures by

avoiding shipping and storage charges.

Intelligent Document Capture

There is an enormous amount of intelligence that can

be collected from unstructured content. Often, the data

in those documents can be just as valuable as, or even

more important than, an organization’s structured data.

The advanced technology of NCI SmartDoc™ supports

the latest document capture innovation, providing

meaningful insight into unstructured data. In this model,

organizations can achieve the collective benefits of

archiving and process automation, but now add the

ability to analyze information formerly trapped in a

non-structured format. NCI SmartDoc™ can be used

to extract relevance and meaning from all of the text

contained in a document set and add value to existing

content and information management platforms.

Features � NCI SmartDoc™ provides a single-source access to

documents and can quickly transform unstructured

data locked in documents into meaningful information.

� Incorporates Machine Learning (ML) software

that identifies medical record document types

and extracts key information. This ensures medical

records are available to reviewers categorized and

organized into various record types.

� Browser-based system makes accessing medical

records and documents fast and effortless.

� Imports, classifies, sorts, extracts and exports data

from paper, fax, electronic documents and other

digital sources.

� Medical records and other documents can be

searched by keyword or phrase, improving

business processes and generating better accuracy,

compliance and customer satisfaction.

� Effectively control business process by validating

extracted data.

� Comprehensive reports are available to enhance

analysis and optimization of parameters used during

document assembly and extraction.

� Compatible with NCI SmartView™, a full-featured

viewer that provides bookmarking, annotation and

keyword search capability.

� Fully integrated and secure solution, configurable

to support custom medical record processing

requirements and scalable to support future needs.

Benefits � Reduced operating costs through automated

document preparation and classification with

minimal manual data entry.

� Improved quality of information driving critical

business processes.

� Accelerated business processes with immediate

access to all information and supporting

documentation.

� Stronger compliance control through enforced

electronic retention and redundancy.

� Reduced paper costs – no need to account for lost,

duplicated, shipped, handled or filed papers, etc.

� Accelerated time to value and return

on investment.

� Seamless integration with back end systems.

� Fully secure solution, verified by multiple

successful security control audits.

� Real-time visibility of the process available on

NCI’s custom dashboard reporting solution.

NCI SMARTDOC

Capture � The process starts with the intake of millions of pages of medical records

from a variety of sources to include paper, fax, e-mail or electronic files.

� All incoming hard copy medical records and documents are converted into electronic data through high-speed scanners.

� Applies Image-quality checks and image clean-up to speed processing with minimal manual intervention.

� Allows the ability to store and archive millions of pages of protected health information (PHI) documents securely and efficiently.

TransformClassification / Data Extraction / Validation

� NCI SmartDoc™ employs custom designed automated classification technology that is capable of recognizing up to 50 different Medicare medical record document types without manual separation, separator sheets or barcodes to identify document types.

� The tool employs Optical Character Recognition (OCR) technology and a content based analysis to accurately identify complex and varied document types. This ensures the medical records are available to medical review audit teams already categorized and organized into the various record types (e.g., lab reports, nurse’s notes, and discharge summaries).

� Automated classification has greatly reduced the amount of manual preparation required to organize over 20 million pages of complex medical records each year resulting in lower operating costs, reduced errors and increased productivity.

� Through human-assisted ML, NCI SmartDoc™ is capable of learning from experience, continuing to improve its classification accuracy over time.

� Once the medical records are electronically captured and classified, NCI SmartDoc™ automatically performs a data extraction of key fields within the medical record, such as date of service, claim number, Health Insurance Claim (HIC) number and beneficiary name.

� The extracted data is quickly available to key backend systems, processes and content repositories, improving the accuracy and timeliness of information required to support critical fraud investigations.

� OCR keyword search functionality is available.

Deliver � Using application programming interface (API) capability to integrate

with enterprise business systems such as case management and analytics applications to systems to transfer data, trigger workflows and support business processes

� For example, NCI SmartDoc™ is fully integrated with NCI SmartView™, a full-featured medical image viewer providing bookmarking, annotation, document navigation and keyword search functions.

� This cohesive solution also has the capability to download and print medical records using secure email and file transfer supporting greater collaboration opportunities.

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HospitalsInsuranceProviders

INCOMING MEDICAL RECORDS

06/28/2016A7496CRJohn Doe$856.64CD1238AS

Date of ServiceClaim NumberBeneficiary NameAmountProvider ID

Extract Data Fields

Classify and Organizeby Document Type

Integration with Business Processes

DashboardsDDatabase

WRepositoryApplications

Full-Featured Medical Records Viewer

www.nciinc.com · 11730 Plaza America Drive · Reston, VA 20190 · contactnci@nciinc.com