intelligent document processing, tcg
DESCRIPTION
Intelligent document processing Global Directions 2013 better infomration faster.TRANSCRIPT
1
Intelligent Document Processing
better
information
faster
Global Directions 2013
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Arnold von Büren
co-founder of DICOM Group plc (1994)
CEO Kofax (2000-2002)
CEO DICOM Group plc (2003-2006)
-
2006 buys TCG Informatik AG – a small capture
solutions provider in Switzerland
- 2013: turns TCG into software vendor for Smart
Document Processing; expansion into Germany,
Brasil, Chile
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pioneering phase:
Individually coded
apps ca. 1990 - 2005
ca. 1998 - today
Standard capture
applications
forms verify release scan
index archive Document
Capture
Forms
Capture
Input
Mgmt
Capture
collect freeform classify
It’s the process,
stupid!
ca. 2008 - future
Document
Process
Automation
mobile decide
approve transform
act
log
Looking back
? Document
Process
Automation
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clients
suppliers
citizens agents
employees prospects
government
account holders policy holder
enterprises
organisations
Enterprise
Organisatioin
Where does document process automation start?
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Document =
unstructured data
maybe less paper,
but amount of
documents ever
increasing
regulatory zeal
supports our
industry
Is there a future for documents?
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to master the
deluge of
documents?
What kind of system?
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Get them in if you wanna play!
Collect documents
all formats
all channels
all devices
Benefits
Consolidated,
single processing
environment for
all documents
co
llect
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Process and monitor ‘em!
Document
Flow & Control
multi-process
multi-client
graphical process
design
scalable (throughput)
event logging
Benefits
Consolidation
Graphic understanding
Change friendly
Highly performant
‚chain of custody‘
document process platform
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Where’s the meat?
produces highly
accurate and precise
information
optimal
human/machine
interaction
high ‚stp‘ rates
Act on
knowledge
Transform into information
Extract data
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of users...
Various
user types to be
supported (web/fat):
heavy duty operator
supervisor
specialist, expert
occasional user
sender, originator
Benefits
any process
participant can be
properly included
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.... and robots.
Robots help achieve
high automation rates
extract robot (field and
table)
auto-approve robot
learn robot
business rule robot
Benefits
increase automation
rates w/o inter-
vention
auto adaption to
changes (e.g. layout)
No/reduced efforts
for system tuning
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No man is an island.
Connecting with the
world
to data base(s)
3rd party systems
intra-process
communication
Benefits
ease of integration
master or slave
deployment
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Document Processing System
(Architecture)
document process platform
Le
arn
Cla
ssify
OC
R / N
orm
aliz
e
Extr
act
Tra
nsfo
rm
Va
lida
te
Act
Ex.Tr.Act
DPS Configurator Process Designer Process Monitor DPS Analyzer
co
llect
co
nn
ect
Scanner/MFP
Web service
File import
Phablets ERP, LOB
CRM
ECM
BPM, WFW
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Start business process
route
distribute
classify
extract
act
approve
produce
transact
store
archive entry
manual
correction
automatic
extraction
verification
manual
routing
automatic
routing
manual
acting
approving
automatic
approval
manual
production
automatic
production
‘stp’
End-to-end process automation
DPS WF DPS WF DPS WF DPS WF DPS WF
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Capture /
doc process
system
Workflow/
system
Transaction
system
Archive/DMS
system
Capture /
doc process
system
Workflow/
system
Transaction
system
Archive/DMS
system
Of masters and slaves...
master (process-
control)
master (process-
control)
slave
process
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Can we deploy tomorrow?
How to speed up
deployment?
self tuning, self
learning
click to configure (no
scripting!)
use standard
processes
have change-friendly
system
Weigh
cloud
license vs
click-charge
on premise vs.
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Where is the honey?
Speed up – cost down!
faster processing
higher automation
rates
faster deployment
Commodity (no honey!)
Scanning/indexing
‚dead‘ document
processing
capture applications
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More
honey? Think out-of-the-box!
• hang on to the doc!
• 2-way communication
• printing
• end-to-end document
processing solutions
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clients
suppliers
citizens agents
employees prospects
government
account holders policy holder
enterprises
organisations
Enterprise
Organisatioin
paper
fax
eStream
mobile
Ride the document!
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Take-away?
The future looks rosy:
Capture is dead – long live
document processing!
Need for scanning goes down
(maybe) - volume of
documents continues to go up
it‘s the process, stupid!
there is money in both roles:
master or slave
But:
deployment cost will be
under pressure
click-charge licensing
will grow
watch for the
commodity trap
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Questions?
www.tcgprocess.com