intentsys value proposition
TRANSCRIPT
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…the disconnected Enterprise
The Space between…
Confidential & ProprietaryCopyright © 2015 Intentsys Pte Ltd
Int|Ent|Sys – Our Vision, Our Space
Intentsys,short for Integrated Enterprise Systems, is passionate about the "Space Between", the space that connects SAP and other Enterprise Systems, Components, Devices, Things, Machines and People. Its about Changing how the world connects Mobility, Cloud, Big Data, and the Internet of Things are driving a profound change for businesses, creating massive opportunities for innovation as well as setting new customer expectations. In this connected world, how well companies access the myriad of IT applications, data and devices will define their competitiveness. Intentsys provides a portfolio of services for a top-rated IT platform that changes how businesses connect by making it fast, flexible and easy.
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Sales Order Cycle is slow
System doesn’t indicate when a delivery hasn’t arrived in time
Implied Needs of your Organizational Heads
We work with multiple systems. We have to enter the same data twice, trice. There are typos and errors.
IT is unable to quickly adapt the systems to our market needs
Too costly system interfaces Too costly legacy systems
<Business> / <IT> (make your pick) does not understand my needs……
For our vendors, we extract data to a spreadsheet and expect them to revert via email. Isn’t that too slow?....
Business Head IT Head
Uncertain, whether my IT developers and admin are productive with managing system interfaces
Where do I find the specialists to manage the many disparate interface technologies?
Are the business transactions secure?
Are we using the appropriate interface technology standards?
Which transaction ran into error? What is the cause?
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Explicit Needs
“We want to automate mission-critical processes”
“We need to integrate at least 3 discrete IT systems”
“We don’t have an Integration Strategy”
“We want to reach out to Customer- and Vendor Systems”
“We need to connect our on-premise system with a Cloud solution”
“We are planning a new Business Initiative e.g. Shared Service Center, Customer Service Excellence, ERP implementation”
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Top Challenges across Industries and Company Sizes
Total Cost of Ownership (TCO) of Integration Scenarios
Data assets not accessible to the business user in the right context, currency, on the required devise
Dealing with exceptional/sudden/unplanned business situations
Real-time requirements and other Time criticalities
Data(bases) not synchronized / out of integrity
Business System Reliability- and Availability issues
Business- and IT teams not aligned in process integration projects i.e. speaking a different jargon, having different objectives
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Challenges beyond your Blind spot –Industry Modernization e.g. Healthcare
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Challenges beyond your Blind spot –New Business Models
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Why Integrated Processes are Mission Critical or why ERP has been such an incredible Success Story?
Foundation
WarehousingInventoryProcurement
AccountingReporting
Manufacturing SalesFoundation
Supply Chain Mgmt
API
API API
API
ERP - Enterprise Resource Planning is a suite of integrated applications/modules to transact business activities
One distinct characteristic is, ERP is an integrated system that operates in (or near) real time without relying on periodic updates. It has got a common database for all modules. Data is kept in integrityThe modules communicate to each other via Application Program Interfaces (API)
Conclusion:Built-in APIs between the modules is a major contributor to the success of ERP. The aim of modern distributed Business System landscapes with multiple data assets is to keep data in integrity – in realtime
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Example: Enterprise Islands
Assume…..
You are the CIO of a medium size Office Furniture Wholesaler (1,000 employees) .
5 years back, you have invested into SAP ERP.
You also have been running a simple HR system for 7 years. Out of maintenance but the system serves the purpose so far.
You recently went live with a standalone enterprise-level Data warehouse.
Now Business has decided to grow revenue through higher cadence with the sales team and better insight into their pipeline activities. They realized, the sales module features won’t meet sales pipeline activitity requirements
You subscribed to Salesforce.com CRM Cloud solution and expect a shorter implementation timeline and minimal disruption of our operational ERP
Even though CRM has got a reporting system, it was decided to consolidate reports into the data warehouse.
CRM requires customer- and product master data from ERP and sales team details from HR. The forecast feeds back into the data warehouse.
Your team has to build the integration to make it work……But APIs come in various colors and flavors
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Foundation
WarehousingInventoryProcurement
AccountingReporting
Manufacturing SalesFoundation
Supply Chain Mgmt
API
API API
API
Example: Enterprise Islands
CRMApplication
(as a Service)
Data Warehouse
HumanResources
(legacy)
API
API
2
Customer master
API
API 1Product master
API
API
4Employee
master
API
API
3Forecast
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The Project seems to be a Success– The new CRM accesses up-to-date data anytime– The Master data stay centralized and are
maintained as always (no change management required)
– Data sharing among all IT systems in an automated fashion eventuates in quality data
– User can trust data and focus on Business. No double entries required.
– Supports faster cycle times in customer engagement
– The Legacy HR is still useful for CRM activities– Quality cadence meetings with intelligence
reports (BI is updated in due time and with quality data)
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But Challenges remain
– That was a one-time project effort. • Documentation?• Development Best Practice?
– Considerable manual programming involved• To Integrate different technologies on different systems• High effort to integrate with multiple target systems
– Have commonly accepted technology standards been used?
– How to monitor operations and maintain APIs over their lifecycle?
– (Strategic Concern) Exponential increase in scope and cost of integration.
– (Strategic Concern) “Time to Market”
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IntegrationPlatform
Foundation
WarehousingInventoryProcurement
AccountingReporting
Manufacturing SalesFoundation
Supply Chain Mgmt
API
API API
API
Solution - The Integrated Enterprise
CRMApplication
(as a Service)
Business Intelligence
HumanResources
API
APICustomer
master
API
APIProduct master
API
API Employeemaster
API
API
Forecast
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Anypoint Platform Intentsys is
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Product Comparison by Analyst Gartner
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Benefits
Cost advantages and Investment Justification
Faster Time-to-Market to meet the pace of the competition
Automation opportunity
Increasing Business User Efficacy
Improves Collaboration between Business an IT teams
Systems & Processes reliable, Data Integrity and System Availability
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Now what’s about my Blindspot?Addressing Industry Modernization and new Business Models
Internal Systems integrated = Data Integrity API-led connectivity
Experience API
How to give access beyond the standard GUI?
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Additional Benefits
Process Modernization becomes possible
New Business models become possible
APIs for every use case – internal & external
Increasing Business User Efficacy thru data access in the right granularity
Manage and Monetize APIs. Define Service Level Agreements (SLA)
Improves Collaboration with Customers and Vendors
Faster Time-to-Market – per use case rather than per integration project
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Monetize digital assets - Intuit
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How is your Organization impacted?
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Other organizational Key Initiatives include
Key Business initiatives ERP Implementation or -Upgrade Mergers and Reorganizations Shared service centre Customer service excellence
Key IT initiatives A2A of ERP and other Business Systems B2B and EDI – Extending Processes to Business Partners SOA Governance Landscape optimization Legacy migration UI Modernization Cloud Initiatives
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Why Intentsys
Domain expertise in Integration technology & Cloud & SAP Integration
Partner Network Partnerships with top-rated product vendor and specialized
development organizations One-Stop Shop
Education, Value Engineering, Project Implementation
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Services Portfolio
Reselling Top-Rated Integration Platform MuleSoft Cloud/SaaS and On-premise SAP integration Value Engineering
As-Is Analysis and Design of Cross-System Integration Scenarios Implementation & Support
Integration Scenario Development to Go-Live to Post Delivery Support
Education Product features – Beginner to Advanced Best Practices for Cross-System Process Integration Intentional Series: Leadership, Processes, Performance
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Int|Ent|Sys in a Nutshell
Your Organization needs… To automate business-critical IT processes
with at least 3 discrete Business systems To reach out to Customer- and Vendor
Systems To integrate to a Cloud (SaaS) system Integration for new Business- or IT Initiative
like ERP, Shared Service Center, Customer Service Excellence, User Interface Modernization
Top System Integration Challenges across Industries and company sizes…. Total Cost of Ownership Data Assets not accessible in right context,
currency, on the required device Technical criticalities
Lacking Real-Time, Slow Performance Integrity issue of Data not being in synch Security- and Reliability issues Project Alignment of Business and IT teams
Solution and BenefitsImplemented Integration Scenarios running on a dedicated Integration Platform Lowers Cost to own your integration space Faster Time-to-Market and Time-to-Value Increased Business User Efficacy Collaboration between Business and IT Integration Scenarios are reliable and available
Intentsys.net Value Proposition
Top-rated Integration Platform MuleSoft Domain Expertise SAP & Cloud Integration One-Stop shop for Education, Value
Engineering, Implementation & Support Intentional Leadership Series (Education) Partner Network
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Thank you!
Ralf WildenFounder & Principal Consultant+65 [email protected]://www.intentsys.net