inter-professional education for hiv professionals focused …...tend to see very low rates of hiv...
TRANSCRIPT
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Inter-professional Education for HIV Professionals Focused on the Four Cs:
CULTURE, CARE, COMMUNICATION, AND COLLABORATIONLYNN DEITRICK, RN, PH.D. AND DEBBIE CESTARO-SEIFER, RN, MS
For audio connection details, click the Event Info tab above.
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CultureCareCommunicationCollaboration
The 4 C’s
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GOAL of 4C ProgramLearn to create a healthcare environment in which the best medical
practices can be safely accessed and people feel
WELCOME
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Part 1: Cultural Awareness Basics
LYNN DEITRICK, RN, PHDCLINICAL EDUCATOR
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Part 1: Learning Objectives
After participating in this webinar, the learner will be able to:Define cultureExplain complementary and alternative medicine
(CAM)Describe how an understanding of CAM practices
can enhance cultural awarenessDiscuss how cultural practices can impact a
patient’s HIV treatment adherence
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The Journey Begins…
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Cultural competence
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Cultural competenceCultural sensitivity
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Diversity training
Cultural competenceCultural sensitivity
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What setting do you work in?A. Department of HealthB. Community Health CenterC. Private PracticeD. Federally Qualified Health CenterE. Hospital/Emergency DepartmentF. Community Based OrganizationG. Other
Polling Question #1
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What are some of the issues you may have in providing healthcare to HIV patients from diverse backgrounds in your community?
Polling Question #2
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Culture
http://www.thelanguagebanc.com/wp-content/uploads/2012/08/Culture.bmp
Culture binds a group of people together
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Total: 35.0 million [33.2 million – 37.2 million]
Middle East & North Africa230 000
[160 000 – 330 000]
Sub-Saharan Africa24.7 million
[23.5 million – 26.1 million]
Eastern Europe & Central Asia1.1 million
[980 000– 1.3 million]
Asia and the Pacific4.8 million
[4.1 million – 5.5 million]
North America and Western and Central Europe
2.3 million [2.0 million – 3.0 million]
Latin America1.6 million
[1.4 million – 2.1 million]
Caribbean250 000
[230 000 – 280 000]
Adults and Children Estimated to be Living With HIV 2013
http://search.unaids.org/search.asp?lg=en&search=adults%20and%20children%20living%20with%20aids
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Culture Can Influence…
Understanding of and
priorities about health and
illness
The way people
interact with a health care
system
Decisions about seeking medical help
and adherence to
treatment
Individual participation in prevention and health promotion programs
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Cultural AwarenessRespect
Communicate
Understand
Engage
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Rationale for Cultural Awareness
Respond to current and projected demographic
changes in US
Reduce long-standing disparities in the health
status of people of diverse racial, ethnic
and cultural background
Improve quality of services & outcomes
Meet legislative, regulatory and accreditation
mandates
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Cultural Knowledge of Patient Populations Should Include:
Effects of migration, racism and discrimination & poverty
Incidence/prevalence of HIV/AIDS in the population
Concerns relative to disclosure of HIV status
Perceptions of trustworthiness of providers
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Who Are Your Patients?
CultureLanguageGenderSocioeconomic variables
Education
Insurance
Housing
Employment status
Health status Chronic conditions
Health beliefs
Access to care issues
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Worldview
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Ethnocentrism
Belief that our ownnative culture and language are the best; every other culture and language is inferior to our own.
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Cultural RelativismBelief that other cultures and ways of doing things are different but
equally valid
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Language
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Communication Variations
Conversational Style
and Pacing
Time Orientation
and Personal space
Gender and Gender Identity
Touch and Gestures
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Chicken Soup
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Humoral MedicineHot/Cold Framework
Image Credit: “Humorism.” Wikipedia. Accessed 10/08/14. http://en.Wikipedia.org/wiki/File:Humorism.svg>
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Cultural ConstructMany ideas about life, health, and spiritual matters are shaped and
explained by the culture we grew up in.
Examples:Definitions of health and illnessDisease causalityGender rolesCulture-bound syndromesThe supernatural/ spirit world
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Explanatory ModelRain Example:
Scientific modelRain caused by atmospheric conditions
Religious perspectivePray for rain- God makes it rain
Navajo perspectiveSpirits of ancestors who died live in the clouds. They
make it rain.
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Illness Explanatory Model
Epilepsy Example:
Scientific/Biomedical modelProblem with electrical functioning in the brain
Religious perspectiveGod is challenging youSpirit possession
Hmong perspectiveThe spirit catches you and you fall down.
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The Spirit Catches You…
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C A M
Complementary and Alternative Medicine
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CAM Knowledge is Important Because…
People choose to use CAMpractices because they believe
in them
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Folk or Traditional Medicine
Many cultures have folk medicine traditions that may co-exist alongside
biomedicineMedicinal plantsSpiritual curesTeas, potions, lotions, aromaticsPoulticesFood
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Traditional Healers
Most cultures have people designated as healers
Healer is often first point of contact when person gets sick
Can be called many things: Curandero, Spiritista, Hougan, Granny, etc.
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Latino Traditional MedicineHealth consists of both physical and
spiritual elements
.
FatalismoRespeto
PersonalismoDowner, G. , Editor (2011) HIV in Communities of Color : The Compendium of Culturally Competent Promising Practices: The Role of Traditional Healing in HIV Clinical Management. National Minority AIDS Education and Training Center. Washington, DC; Howard University College of Medicine.
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Curanderos
Curanderos serve as influential source of medical advice for some people from Latin America
Emphasis on holistictreatment
Physical health linked to spiritual, emotional and socialfactors
Photo by Baltimore Bob
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Botanicas
Botanicas often are focal points in the Latino community for health treatment and information
Botanicas and associated traditional medicine practices also serve as a treatment source when other conventional Western health treatments are unwanted or unavailable
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VodouNature and its relationship to living elements is sacred and spirit world is powerful.
Vodou priest is Hougan, priestess is Mambo
Soul loss=illness
Magic & sorcery believed to bring good fortune and healing
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Santeria
In spiritual world there are forces and entities that can lend their support to healing Need for internal balance and
personal and social well-being
Priest is a Santeros, Priestess is a Santera
Use ritual dancing and songs (membe), herbs, prayer & tranceto address physical issues associated with illness
Downer, G. , Editor (2011) HIV in Communities of Color : The Compendium of Culturally Competent Promising Practices: The Role of Traditional Healing in HIV Clinical Management. National Minority AIDS Education and Training Center. Washington, DC; Howard University College of Medicine.
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Muslim Patients
Islam is a religion practiced by people from many different countries.
Key tenants of Islam:Monogamous relationsAbstinence from sex outside marriageRitual washing after intercourseAbstinence from alcohol consumptionFatalistic view of health—it is all in Allah’s hands
Tend to see very low rates of HIV due to these practicesDowner, G., editor (2009). HIV in Communities of Color: A Compendium of Culturally Competent Promising Practices. National Minority AIDS
Education and Training Center. Washington, DC; Howard University College of Medicine.
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LBGTQ Patients
Gender preference vs genetics
Disclosure of gender identity
Risk of HIV
Stigma
Respect
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Traditional Chinese Medicine
Balance of Yin and Yang inside the body to maintain health
Illness due to internal imbalancesCorrect imbalances to allow body to heal itself
Harmony and avoidance of conflict
Use of herbal remedies common
Downer, G. , Editor (2011) HIV in Communities of Color : The Compendium of Culturally Competent Promising Practices: The Role of Traditional Healing in HIV Clinical Management. National Minority AIDS Education and Training Center. Washington, DC; Howard University College of Medicine.
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ZenIncludes meditation practices of classic Ch’an (Zen) Buddhism and T’ai Chi movement meditation.
Body comprised of 3 aspects that together constitute health when in balance and harmony and illness when out of balance
3 body aspects are:1. Jing=essence2. Chi=energy3. Shen=spirit
Promote overall sense of well being with quantifiable benefits in pain management, neuropathy, high blood pressure and immunity strength.
Downer, G. , Editor (2011) HIV in Communities of Color : The Compendium of Culturally Competent Promising Practices: The Role of Traditional Healing in HIV Clinical Management. National Minority AIDS
Education and Training Center. Washington, DC; Howard University College of Medicine.
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SpiritualitySpirituality and faith influence health practices and behavior and promote quality
of life for many people with HIV/AIDS
Spirituality is an important component of many cultures
Spiritual/faith practitioners can be importantsources of guidance and comfort during illness.
Downer, G. , Editor (2011) HIV in Communities of Color : The Compendium of Culturally Competent Promising Practices:
The Role of Traditional Healing in HIV Clinical Management. National Minority AIDS Education and Training Center.
Washington, DC; Howard University College of Medicine.
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Cultural Awareness
Respect
Communicate
Understand
Engage
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Acknowledge & respect cultural differences
Understand your own culture
Engage in self-assessment
Acquire cultural knowledge & skills
View behavior within a cultural context(Cross, Bazron, Dennis and Isaacs, 1989) Slide Source:© 2011 - National Center for Cultural Competence http://nccc.Georgetown.edu
Individual Cultural Awareness Elements
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How do others see YOU?
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Person-Centered
Care
CULTURECARECOMMUNICATIONCOLLABORATION
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Communication: Know your patients
Explore both the disease and the illness experience: differential diagnoses, dimensions of illness, including feelings and expectations
Understand the whole person: the whole person includes life story, personal and developmental issues; the context includes anyone else affected by the patient’s illness
Stewart et al. (1995) Patient Centered Medicine, p.25
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Opportunities to Assist Patients Living with HIV in Managing their Health
Talk about:SexHIV testingPreventionSelf-careTaking ARVsHealthy livingBehavioral health
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Create Partnerships with Patients Exploring Culturally Relevant Health Practices & Ideas
Direct Guide Follow Teach Draw out ListenInstruct Encourage UnderstandLead Motivate Go along with
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#1 Communication Skill
Listening
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The Art of Listening
Focusing all of one’s purpose, attention, and energy on understanding what the SPEAKER’S message means to the SPEAKER
Focus on what the SPEAKER is experiencing right now as well as hearing what the SPEAKER is NOT saying
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Next Week: Person-
CenteredCare
CULTURECARECOMMUNICATIONCOLLABORATION
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Culturally Appropriate Care Means…
WELCOME
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WELCOME
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Suggested Readings
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HIV and CultureSuggested Reading List
Erickson, P I. 2008. Ethnomedicine. Waveland Press, Oak Park, Illinois
Fadiman, A. 1997. The Spirit Catches You and You Fall Down: A Hmong Child, Her American Doctors, and the Collision of Two Cultures. Farrar, Straus and Giroux, New York, New York.
Farmer, P. 1992. AIDS and Accusation; Haiti and the Geography of Blame. University of California Press, Berkley, California.
Galanti, G. 2012 Cultural Sensitivity: A Pocket Guide for Health Care Professionals, Second Edition. Joint Commission Resources, Oakbrook Terrace, Illinois
Hooper, E. 1999. The River: A Journey to the Source of HIV and AIDS. Little, Brown & Co. New York, New York.
Kidder, T. 2004. Mountains Beyond Mountains: The Quest of Dr. Paul Farmer, A Man Who Would Cure the World. Random House Trade Paperbacks, New York, New York.
Snow, L F. 1993. Walkin’ Over Medicine. Wayne State University Press, Detroit, Michigan
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Questions &Answers