interaction design research to industry peter reid
TRANSCRIPT
Interaction DesignResearch to Industry
Peter Reid
Overview
• Masters research at The University of Auckland 2008
• Interaction Design at Orion Health 2009
• From research to industry
Masters Research 2008
Advantages of doing a Masters
• Supervisors are plugged into the field• Finally - a chance to apply the skills
learned during undergraduate years• Develop the ability to communicate
and work with ideas
Masters Topic
• A Multimodal Collaborative Handwriting Training System for Visually Impaired Students
Two main strands
• Enhancements: make changes to an existing system
• Longitudinal Study: test it out with three visually impaired students
Enhancements
• Understand handwriting literature• Participatory design with a visually
impaired adult• Cognitive Dimensions evaluation
top lineascender
base line
descenderbody of the letter
x-height line
Spatial features of letters. Adapted from Taylor (2001)
Longitudinal Study
• Some promising results• Signing a signature is still a difficult task
for visually impaired students
Before
After
May’s Signature
Personal Highlights
• Developing skills – writing, thinking• Meeting new people – school staff,
students, families. Truly worthwhile• Learning to work in a team –
research group
OZCHI 2008
• Cairns, December 2008• Inspiration• Session on Health Interaction Design• Meeting people working on various
HCI projects
Interaction Design at Orion Health
2009
Introducing Orion Health Limited:
• A New Zealand company• Specialist in integration for Healthcare• Mission: ‘Provide Universal Access to Patient information’• Founded in 1993. 11 years of integration experience.• Offices in US (CA, MD), Canada (Edmonton), UK (London, Birmingham), Australia and a development centre in Auckland.
Concerto
Clinical Design Team
• 8 people in Auckland, 2 overseas– Team leader– 2 Clinical Consultants – Nursing
Background– 2 Clinical Staff, both Doctors – Spain and
US– 5 Interaction Designers (3 Senior)
Interaction Design
• A relatively new field• Heated discussion on the web on
best techniques• Plenty of books• Some activity in NZ, but not much
Team Priorities
• Understanding user goals and the domain
• Elegant designs
Understanding user goals and the domain
• Interviews - Clinicians• Observation – Hospitals• Working with clinical staff
Designing a solution
Lo-fi Mockups Balsamiq
Hi-fi Mockups Fireworks
Final Product
•Usability Testing
•Creativity / Idea Generation Design Patterns
Lo-fi Mockups
• Communicate ideas quickly• Low cost• Allows us to make mistakes• Balsamiq is a great tool
Balsamiq
Balsamiq
Hi-fi mockups
• Remove ambiguity (especially if pixel perfect)
• Allows the finer points of layout to be specified
• Colours and graphics can be shown• Fireworks can be used
Techniques
• Wireframes – show the main pieces
• Storyboards – show a series of screens
Design Patterns
• Inspiration from other applications and websites
• Formalised patterns– For ideas– So we don’t have to reinvent the wheel– Quince.infragistics.com, welie.com
Design Patterns
Design Patterns
Working with other Teams
• Development – what are we building?• Solution/Software Architects – how
will we make it work?• Sales/Marketing – how do we sell and
explain it?• Testing – how should it work?
Research to Industry
Portable Skills
• Communicating with text and pictures– University: Constructing a thesis – Orion: Constructing deliverable documents to
explain designs to clients and other teams within Orion
Portable Skills
• Working on problems as a team– University: Working within a research group,
asking for ideas on how to solve problems– Orion: Working within a design team, designing
with other interaction designers and clinical staff
Portable Skills
• Confidence in interacting with people – University: Communicating with school staff
and families– Orion: Developing and maintaining contact
with clinicians and other contacts, who may be in New Zealand or overseas
Portable Skills
• Oral Presentations – University: Presenting at university and the
Ozchi conference– Orion: Presenting designs to a range of
audiences – at client sites and within Orion
Portable Skills
• Defending design decisions – University: Understanding rationale for a thesis
and research methodology– Orion: Understanding trade-offs and explaining
the rationale for design decisions