Interaction during this Interaction during this training session.training session.

• This is a session for all of us This is a session for all of us not a presentationnot a presentation

•Please make comments on this session Please make comments on this session

format direct to the AREC Training Officer.format direct to the AREC Training Officer.

•Do not hesitate to ask questions.Do not hesitate to ask questions.

•We can all learn from others experiences.We can all learn from others experiences.

•Your input is valued.Your input is valued.

CD CommunicationsCD Communications

and theand the

AREC Radio OperatorAREC Radio Operator

This is another AREC training tool CD Module 4 10.2003

Why CD needs ARECWhy CD needs AREC

Well, does it ?Well, does it ?

AREC MISSION STATEMENTAREC MISSION STATEMENTTo be the preferred provider of To be the preferred provider of Emergency Communications toEmergency Communications toNew Zealand Emergency services.New Zealand Emergency services.

Radio CommunicationsRadio CommunicationsRadio CommunicationsRadio Communications

It’s our task to be prepared It’s our task to be prepared and excel in what we do best.and excel in what we do best.

TSUNAMIVOLCANIC

LAVA FLOW

DESTROYEDINFRASTRUCTURE

Earthquakes in NZ

Earthquakes in NZ over the past 10 years less than 40km deep.

Tsunami in NZ

Volcanos in NZ

White Island is at alert level 1.Signs of volcano unrest.

Mt Ruapehu is at alert level 1: Signs of volcano unrest.

Volcanic eruption is a very real Volcanic eruption is a very real hazard for the Auckland region hazard for the Auckland region - in the next fifty years there is - in the next fifty years there is a 5% chance of an event within a 5% chance of an event within an area termed the Auckland an area termed the Auckland Volcanic Field (AVF).Volcanic Field (AVF).

Call out procedureMost Civil Defence OrganisationMost Civil Defence Organisation

Call Out ProcedureCall Out ProcedureIn the event of an emergency, the following 'call out' procedures will apply.In the event of an emergency, the following 'call out' procedures will apply.

ALERT STATUS and ACTIONALERT STATUS and ACTION

STANDBYSTANDBY(First warning of a potential situation occurring)(First warning of a potential situation occurring)

Civil Defence Officer, Controller and Police will confer to discuss the Civil Defence Officer, Controller and Police will confer to discuss the situation.situation.

FULL ACTIVATIONFULL ACTIVATION

HQ to be set up and staffed by CDO, CEO, Customer Service Team HQ to be set up and staffed by CDO, CEO, Customer Service Team Leader and the Communications Officer.Leader and the Communications Officer.

Other staff to be called if and when required… Other staff to be called if and when required… incl. AREC if required.incl. AREC if required.

Different ways to communicate.

Radio is just one of the communication modes available to your Civil Defence Communications Officer.

Telephone

Internet

Facsimile

Cellphone

Messenger

Different locations to operate from

•HQ

•Outpost

•Mobile

Head Quarters Head Quarters (Possible setup)(Possible setup)

Outpost

Mobile

Safety is essential

#1 Priority is your personal safety.

#2 Priority is to ensure the safety of other with

you.

Only now can you provide the service you came to do.

We will now look at how our AREC We will now look at how our AREC communications expertise fits into thecommunications expertise fits into the

Civil Defence communications plan.Civil Defence communications plan.

We will also look at the CD1 message We will also look at the CD1 message

form in detail.form in detail.

What does AREC offer CDWhat does AREC offer CD

• We provide experienced We provide experienced communicators and specialised communicators and specialised equipment.equipment.

We provide experienced communicators and specialised equipment.

We have detailed knowledge of radio We have detailed knowledge of radio communications and we can provide communications and we can provide experience and expertise in the radio experience and expertise in the radio communications field.communications field.

What does AREC offer CDWhat does AREC offer CD

• We have a documented communications We have a documented communications network plan, and personnel with portable network plan, and personnel with portable equipment to support this planequipment to support this plan

Our communications plan includes Our communications plan includes control stations and relay stationscontrol stations and relay stations

Our network plan can be established during Our network plan can be established during local or national emergencies local or national emergencies

All training is plannedAll training is planned

What does AREC offer CDWhat does AREC offer CD

• We provide our own training.We provide our own training.

We have a National Training We have a National Training Officer within our AREC Officer within our AREC orginisation.orginisation.

T h e first o f tw o A R E C tra in in g d a y s th is m o n th w ill g o a h ea d th is S u n d a y 1 2 th O cto b er. T h e seco n d d a y, w h ich w ill fo llo w o n fro m th e first, w ill b e S u n d a y 1 9 th O cto b er.

C D Tra in in g sessio n .... S u n d a y 1 9 O cto b er

1 0 :0 0 :0 0 a .m . S ta rt D a y Tw o

1 0 :0 0 :0 0 a .m . W elco m e. R efresh o f D a y O n e M a ter ia l. O v erv iew o f to d a y 's sess io n s.

1 0 :5 0 :0 0 a .m . C D M o d u le 4

11 :5 0 :0 0 a .m . C o ffee B rea k

1 2 :1 0 :0 0 p .m . C D O rg a n isa tio n & O p era tio n s in A u ck la n d

1 2 :3 0 :0 0 p .m . A u ck la n d C ity C D Tech n ica l M o d u le

1 :3 0 :0 0 p .m . L u n ch B rea k (a tten d ees b r in g th e ir o w n lu n ch )

2 :0 0 :0 0 p .m . M o re A R E C /C D E q u ip m en t

2 :3 0 :0 0 p .m . P rep a ra tio n & In tero p era b ility

3 :0 0 :0 0 p .m . C D M essa g e H a n d lin g E x erc ise

4 :3 0 :0 0 p .m . D eb r ie f, D iscu ssio n s & Q u estio n s

5 :0 0 :0 0 p .m . E n d D a y Tw o

Records of training progress Records of training progress kept for all our personnelkept for all our personnel

What does AREC offer CDWhat does AREC offer CD

• Our training sessions follow a structured formatOur training sessions follow a structured format

These records are held by These records are held by Section Leaders, the Area Section Leaders, the Area Manager and also the Manager and also the National Training Officer.National Training Officer.

Training data presentations and Training data presentations and

material are provided in CD formatmaterial are provided in CD format

What does AREC offer CDWhat does AREC offer CD

• Documented AREC training materialDocumented AREC training material

The CD content is dated, has an The CD content is dated, has an expiry date and planned reviews expiry date and planned reviews are scheduled.are scheduled.

Session contentSession content• We will cover radio procedure and the CD1 We will cover radio procedure and the CD1

message form. At this sessions conclusion we message form. At this sessions conclusion we will be able to demonstrate …...will be able to demonstrate …...

•Understand the CD1 Message form and its intent.Understand the CD1 Message form and its intent.•Be able to do basic maintenance on aerials & equipment.Be able to do basic maintenance on aerials & equipment.

•Set up & operate comms equipment used in an emergency.Set up & operate comms equipment used in an emergency.

•Demonstrate a tactful manner on air.Demonstrate a tactful manner on air.

•Understand the reason for log keeping.Understand the reason for log keeping.

•Receive CD messages at dictation speed.Receive CD messages at dictation speed.

•Send messages using CD operating procedures.Send messages using CD operating procedures.

•Competence in comms procedure and the Competence in comms procedure and the

use of pro-words.use of pro-words.

1Competence in comms Competence in comms procedure and the use of pro-procedure and the use of pro-words.words.

• Standard procedures ensures Standard procedures ensures understanding by all parties.understanding by all parties.

•PhrasesPhrases

•Pro-wordsPro-words

•Establishing a radio netEstablishing a radio net

•Callsigns are used at all timesCallsigns are used at all times

•Uniformity in radio proceduresUniformity in radio procedures

AcknowledgeAll before / afterCorrectionDisregard thistransmission

FiguresFromI say againI spellOutOverRelay toRogerRoger so farSay againThis isWaitWilcoWrong

2Send messages using CD Send messages using CD operating proceduresoperating procedures

• Standard format assists in sending Standard format assists in sending messagesmessages

•Speak clearly using your natural voiceSpeak clearly using your natural voice

•Spell unfamiliar words, towns and namesSpell unfamiliar words, towns and names

•Pause for confirmation during long messagesPause for confirmation during long messages

•Be brief and to the pointBe brief and to the point

•Listen before transmittingListen before transmitting

3Receive messages.Receive messages.

• Practice writing at dictation speedPractice writing at dictation speed

•Better slow and correctBetter slow and correct

•Control the speedControl the speed

•Receiving messages comes with practiceReceiving messages comes with practice

4Understand the reason for Understand the reason for log keeping.log keeping.

• The log is a record of all relevant eventsThe log is a record of all relevant events

•Record all events that affect the radio netRecord all events that affect the radio net

•Keep accurate record of transmissionsKeep accurate record of transmissions

•Record of radio netRecord of radio net

5Demonstrate a tactful Demonstrate a tactful manner on air.manner on air.

• Difficulties in the field and welfare checksDifficulties in the field and welfare checks

•Base to question field stations if problemsBase to question field stations if problems

•Base calls field stations for messagesBase calls field stations for messages

and welfare checkand welfare check

•Base can ease field station stress Base can ease field station stress

•Possible stress or dramaPossible stress or drama

•Station conditions can differStation conditions can differ

6Set up & operate Set up & operate communicationscommunicationsequipment used in an equipment used in an emergency.emergency.• Become familiar with the various pieces of Become familiar with the various pieces of

equipment in use.equipment in use.

•Lock radios on frequencyLock radios on frequency

•Be aware of changes in operating conditionsBe aware of changes in operating conditions

•Ask about operating new / strange equipmentAsk about operating new / strange equipment

•Be familiar with radios and aerials in useBe familiar with radios and aerials in use

7Be able to do basic maintenance Be able to do basic maintenance on aerials & equipment.on aerials & equipment.

• We should all develop maintenance skillsWe should all develop maintenance skills

•Check and replace mic plugsCheck and replace mic plugs

•Be able to replace different coax connectorsBe able to replace different coax connectors

Understanding the CDEM 01 Understanding the CDEM 01 formform

• Standard CD1 form ensures Standard CD1 form ensures understanding by all parties.understanding by all parties.

•Press hard using a ball point penPress hard using a ball point pen

•Message content not to be added to orMessage content not to be added to or

altered by communicatoraltered by communicator

•Complete the CD1 form at time of receiptComplete the CD1 form at time of receipt

Understanding the CD1 form Understanding the CD1 form

•Message textMessage text

•To, Copy & FromTo, Copy & From

•Reference numberReference number

•Date time group completed by originatorDate time group completed by originator

•MonthMonth

•TimeTime

•DateDate

•Date time groupDate time group3 1 0 9 4 8

Tprt 27

M A R

Hunua A

Transport

Re HUNUA A 15

2 pumps available ETA 2 hoursAdvise delivery instructions

Understanding the CD1 Understanding the CD1 formform

•Operator to initial message formOperator to initial message form

•System is ‘R’ for radioSystem is ‘R’ for radio

•Date and Time when message receivedDate and Time when message received

•Cross out ‘Sent’Cross out ‘Sent’

Inward message controlInward message control

Understanding the CD1 Understanding the CD1 formform

Understanding the CD1 Understanding the CD1 formform

•Operator to initial message formOperator to initial message form

•System is ‘R’ for radioSystem is ‘R’ for radio

•Date and Time when message transmittedDate and Time when message transmitted

•Cross out ‘Received’Cross out ‘Received’

Outward message controlOutward message control

Understanding the CD1 Understanding the CD1 formform

Understanding the CD1 Understanding the CD1 formform

• Log message onto the Radio log sheetsLog message onto the Radio log sheets

Pass completed messages on quicklyPass completed messages on quickly

Enter other remarks if requiredEnter other remarks if required

Enter brief details to identify the messageEnter brief details to identify the message

• Pass message onPass message on

Other AREC training tools.

•SAR Communications and the AREC Radio Operator SAR Module 1 03.2002

SAR Town Base Comms

•SAR Communications and the AREC Radio Operator SAR Module 2 03.2002

SAR Field HQ Comms

•SAR Communications and the AREC Radio Operator SAR Module 3 Soon

SAR Field HQ Comms Leader

•CD Communications and the AREC Radio Operator CD Module 4 10.2003

HQ Operator / Assistant

• CD Communications and the AREC Radio Operator CD Module 5 Soon

HQ Team Leader