interactive whiteboard user manual · if the interactive whiteboard is connected with a wire, use...

QOMO Hite Vision Interactive Whiteboard User Manual

© Copyright 2012 QOMO HiteVision, LLC. All Rights Reserved

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Interactive Whiteboard

User Manual

Please keep this manual for future reference.

This is the general manual for the Interactive Whiteboard and there might be slight differences

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http://www.touchboards.com/



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between the actual product and these descriptions.

Table of Contents

ATTENTION

SYSTEM REQUIREMENTS ............................................................................. 3

HOW TO INSTALL HARDWARE ....................................................................................... 6

HOW TO INSTALL SOFTWARE ...................................................................................... 13

SPECIFICATIONS ........................................................................................... 25



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Attention

Do not expose this whiteboard to rain or moisture to reduce the risk

of fire or electric shock.

Do not expose this whiteboard to fire, electric shock, or sunlight for

long periods of time.

This device is heavy with a Net Weight over 15 kg (33 lbs). Use

expansion bolts to securely mount the device to the wall.

When the projector and interactive whiteboard are used together, do

not stare directly at the light from the projector.

This user manual is only applicable to IR interactive whiteboard

products.

Only the matched pens from our company or human fingers can write

or operate on the interactive whiteboard.

This product uses the IR annotation technology. Make sure the

product will not contact with any other hard objects to avoid

deformation of the board’s surface.

If the interactive whiteboard is connected with a wire, make sure the

connection between this device and the computer is secure. It is

recommended that the wires are hidden to avoid pulling and

dragging the cables.

If the interactive whiteboard is connected with a wire, use the cables

in the accessory box. Other cables might not be compatible with

this product.

If the interactive whiteboard is connected by radio frequency, the

distance between the receiver and interactive whiteboard must not

exceed 15m (49 ft.). Avoid any obstacles which may shield the

electromagnetic waves.

Do not touch, cut, or scratch the panel and frame with sharp or hard

objects. Do not drill holes or nail in any place of the product since it

will damage the device.



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Please refer to the user manual for instructions on how to use the

interactive software.

System Requirements

Lowest Environmental Requirements：

CPU: 1.0 GHz×86

Memory: 256 MB

Display Card: Support 256 or higher

Hard Disk: 1 GB

Screen Display Resolution：800×600, 1024×768, 1280×1024

USB 1.1 Port

Recommended：

CPU: 2.0 GHz×86

Memory: 512 MB or higher

Display Card: Support 256 or higher

Hard Disk: 2 GB

Screen Display Resolution：1024×768, 1280×1024

USB 2.0 Port

Software Running Environment：Microsoft Windows XP/2003/Vista/7 32-bit

or 64-bit



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Introduction

This interactive whiteboard uses IR scan and sensor technology. Working

seamlessly with a projector and computer, the Interactive whiteboard can

become a large touch display. Any projected image on the whiteboard can

be operated by pens or fingers directly, thus providing an interactive

presentation platform for the presenter.

Main Performances：

Writing：User can write and draw with pens or fingers directly on the

display panel and show your writing information instantly during a

presentation.

Annotation：The user can operate and annotate over any format files

including .ppt, .doc, .xls, .avi, .mpeg, .jpeg, etc.

Touching：In working mode, the interactive whiteboard can also be a

high precision touching interactive whiteboard. User can use their

fingers or a wand as a mouse to click and drag directly on the display

panel.

Touch Recognition：The interactive whiteboard can recognize touch of a

single-finger, multiple fingers, double click, left click and right click.

Hot Keys：Hot keys on one side or both sides of the board are used to do

functions within the annotation software.

Smart Pen tray：The user can change pen writing stroke colors when

using the smart pen tray.



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Driver Free Mode：This product design is in accordance with HID

category standard and supports driver free mode.

Display Panel：The board has a high gain and high contrast display.

Energy Conservation：Power consumption is less than 0.5W. There

isn’t a need for any independent power supply.

Note: On the upper left and bottom right corner on the board, there are projection area lines (such as

" "). When images are projected to the interactive whiteboard, the projection area should be

limited within these lines for better results when you are using the board.



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How to Install

The following instructions apply to the installation for all whiteboard products from our company. The

user can refer to corresponding instructions according to the products purchased. Please contact the

local distributor for more details.

How to Install Hardware

I．Whiteboard installation for A series

1. First install the smart pen tray of the interactive whiteboard：Insert the box

underprop into the pen tray. The PCB in the pen tray should be exactly in

the outlet of the underprop and the pen tray joints should be exactly in the

box underprop slot. Screw in two M3 screws from the bottom of the

pen tray. See the following diagram:



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2. Drill 8 holes for expansion bolts on the wall according to your preference

(Figure A). Install the wall-mount brackets and tighten the bolts into each

hole. Hang up the whiteboard with the calibration hole D in four corners

in the wall-mounting bolts (Figure B).

A B A

C

A B A

Figure A



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Figure B



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II．Whiteboard installation for B series

1．First install the smart pen tray of the interactive whiteboard：Lock the smart

pen tray to the metal supporting plate with three M5 bolts. See the following

diagram.

2．There are wall-mount brackets A and B on the back of the whiteboard. The

wall-mount brackets B should be screwed in. See the following diagram.



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Install the fixing plate according to the space between wall-mounts brackets

A：

After hanging up the whiteboard, drill 2 holes for expansion bolts according to

actual positions, and fix the wall-mount brackets B into the wall. See the

following diagram.

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V．Interactive System Building

1. Make sure the whiteboard is firmly fixed before building the interactive

system.

2. Adjust the positions of the projector and whiteboard to make sure the

images are projected to writing area of the whiteboard in full screen

mode.

3. One corner of the whiteboard is set with a USB port (position of the USB

port will be varied in different models). Plug the USB cable into the USB

port. The USB cable in the accessory box is designed for this whiteboard.

Note: A normal USB cable might not be compatible to this whiteboard.

4. Connect the USB cable to the USB port in the computer.

5. Connect the computer and the projector (refer to the projector’s User

Manual for more details).



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How to Install Software

Before installing the software, temporarily disable the anti-virus or virus

protection software in your computer since it may affect the proper installation

of this software. The instructions in this manual are based on a Microsoft

Windows 7 system.

There is an installation disc in the accessory box. Insert the installation disc

and you will see the following instructions. You can open the disc manually if

you do not see the following:

Follow the instructions and complete the installation of the whiteboard

software. For complete functions, click the Full Installation button and

complete the installation as instructed. The computer needs to restart to

activate the software after the installation has completed.



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Calibration

The strokes on the whiteboard should coincide with actual ones, so

calibration is needed for proper functioning. The board needs to be

calibrated for the following situations.

The whiteboard is used for the first time.

The whiteboard software have been reinstalled or updated.

The position of the whiteboard or projector is changed.

The computer connected to the whiteboard is changed.

The computer's resolution ratio or refresh rate is changed.

Calibration deviation caused by other reasons.

How to calibrate:

Step 1：Connect all necessary devices and make sure the whiteboard service

program has been automatically launched once the computer’s power is on.

If not, click "Start-All Programs-QOMO-Flow!Works server" and run the

whiteboard service program. It will take a few seconds for the program to

load.

Step 2：A whiteboard driver icon will appear in the taskbar notification area.

The red dot in the icon will turn green to indicate that the board and the driver

are connected.

The service program icon has two statuses：A red icon indicates that the

whiteboard is disconnected. A green icon indicates that the whiteboard is



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connected and will work normally.

Step 3：Adjust the projection angle and make sure the projection area is

within the whiteboard display area.

Step 4：Left click on the whiteboard program icon at the bottom right of the

screen and you will see the following：

Click "Calibrate" and the calibration screen will be displayed：

Step 5：Follow the directions that are given on the board. Touch the center

of the flashing "十" with the interactive whiteboard pen tip or your finger. A



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status bar will appear to be filling up. Hold your contact there until the bar is

completely filled. Move to the next calibration point as directed and continue

with this process until the calibration is finished.



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Notes：

Calibration with a finger might lead to inaccurate calibration. Calibration

with the pen tend to be more effective.

Wrong calibration may lead to the whiteboard not working properly and

this requires recalibration.

Pressing "ESC" during calibration can cancel the current calibration

operation.

There are minor differences between the calibration interfaces of

different versions of the software. However, the calibration process is

very much the same. For products with shortcut keys on the board, there

are shortcut-key calibration steps at end of the calibration session.



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How to Use the Whiteboard

The whiteboard can be used after the calibration is finished. Common

computer operations can be launched and used by the simple touch of the

screen.

Left Click Tapping the whiteboard with a finger or a pen has the same

effect as a left click of a mouse.

Double Click Tapping the whiteboard twice in the same area with a

finger or pen has the same effect as a double click of a mouse.

Right Click Touching the whiteboard with a finger or pen for about

seconds has the same effect as a right click of a mouse.

Double click the Flow! Works annotation software icon on the desktop to run

the software.

You can do the following with the annotation software：



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Write You can write, draw, and erase with the pen by pressing and sliding

on the whiteboard.

Hand Rover Spread your palm and press the whiteboard with five

fingers at the same time and slide; this activates the hand rover function.

Note: The multi-touch whiteboard does not support this function. You can

contact the local distributor for more details.

Tools and Resources For a more detailed description of all of the

annotation software’s functions, tools, and resources, refer to the Flow!

Works user manual.

Key Notes：

When using the rover feature, you need to have five fingers pressing the

whiteboard at the same time. Your fingers will be recognized as being

writing if they are not pressing at the same time.

For the best writing results, use the pen in the accessory box to operate.

To avoid scratching the surface, do not use other objects to write on the

board.



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How to Use the Smart Pen Tray

Priority increases in order

The smart pen tray contains three whiteboard pens and one eraser. The slots

on the pen tray from left to right are for the red pen, black pen, blue pen and

the eraser. All of them have priority properties: The eraser has the top

priority, then blue pen, black pen and lastly the red pen. When you pick up a

pen from the pen tray and write on whiteboard, the stroke color is what the

slot represents. When you pick up several pens from the pen tray, the stroke

color will be what the slot which has the highest priority represents.

When pens are picked up from the pen tray, you can choose the stroke color

from the software tools bar. Put the pens into corresponding slot in the pen

tray when you are not going to use them.



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The driver icon is green when the driver program and whiteboard are

connected. If the annotation software is not open, you can use the eraser or

any pen from the pen tray to open the software and create a new white page.

If the writing page is open, you can use the eraser or any pen from the pen

tray to switch to other programs.

Key Notes：

The stroke colors are only associated with the pen tray slots and have no

relation with pen colors.

When pens are in the pen tray, the pen colors should be corresponding

with the color marks in the pen tray slot. They are marked for your

convenience.

The pen tray slot has built-in PCBs. Do not put other objects in it. Do not

expose the pen tray to liquid. Clean the dust in the pen tray slot with a dry

cloth regularly. The pen tray might work abnormally if it is not cleaned for

a long time.



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Screen Keys

Screen keys, also known as hot keys, are the icons found on the sides of the

whiteboard. If the whiteboard is set with hot keys and the Flow!Works

software is not running, you can run Flow!Work by tapping one of the hot

keys.

Different models have different hot key functions. Refer to the above hot

key explanations according to the actual models that you purchased.



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Trouble Shooting

Solutions to Problems

Problems Issue Presumable Causes Solutions

Interactive

whiteboard is

not working

No service program

icon on the right

bottom of the

computer

Service program has not

started up.

Go to Programs menu,

click on the Flow!Works

folder, then click on the

Flow!Works server

program.

Service program is not

installed.

Install the service

program from the Qomo

website or installation

disk.

Drive icon is red

The whiteboard is not

connected to the

computer.

Connect the whiteboard

and computer with the

USB cable. If it is

already plugged in,

disconnect and plug it

back in.

The self-checking feature

of the whiteboard is not

successful and cannot be

connected.

Check to see if there are

any other objects

pressing on the surface

of the whiteboard.

Remove them, if any.

Driver malfunction Uninstall the driver and

reinstall it.

Drive icon is green Inaccurate calibration. Refer to instructions

above and recalibrate.



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Some

calibration

points cannot

be seen

during

calibration.

No green crossed

cursor on

whiteboard.

The projector is not

adjusted correctly so that

part of the image is

outside the whiteboard

projection area.

Adjust the projector.

Cannot write

Mouse pointer can

move but no writing

stroke.

The software is not in

writing mode.

Select a writing mode in

the annotation software.

The current stroke color is

same with the

background color.

Change the stroke color

or background color.

The pen is

working but

there are

deviations.

Part of the

whiteboard has

large deviations.

Inaccurate calibration. Recalibrate correctly.

There is projection

distortion. Adjust the projector.

The pen is

working but

reactions are

slow.

The strokes do not

sync with the

writing and there is

a delay.

Conflict with anti-virus

software.

Exit, or temporarily

disable, the anti-virus

software.

The computer is running

too many programs.

Exit the programs which

will not be used during

the presentation.

The computer's hardware

configuration is too low.

Contact professional

personnel to upgrade

the computer hardware.

The pen tray

is not working

normally.

Cannot change the

stroke color when

picking up or

There are other objects or

dust in the pen tray slots.

Remove other objects

or clean the dust from

the pen tray slots.



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putting down the

pen from the pen

tray.

The pen tray is not fixed

firmly to the whiteboard or

not well-connected with

the whiteboard.

Take off and re-plug the

pen tray and press

firmly on the bottom of

the pen tray.

Specifications

Technology Infrared

Touch System Pen, Finger

Resolution 4096 x 4096

Tracing Velocity 125 P/S

Scan Period ≤8 ms

Calibration Accuracy 1 mm

Consumption (wired) Power < 0.5 W

Port USB

Operation System Microsoft Windows

WP/2003/Vista/7-32 Bit and 64

Bit

Operation Temperature -15 to 50C (17 to 122F)

Operation Humidity 20 - 90%

Storage Temperature -40 to 50C (-40 to 122F)

Storage Humidity 10 - 95%

We commit ourselves to keeping our products up to date and are always striving to

improve our technology. The contents in this manual are subject change without prior

notice.



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Contact Us:

QOMO Hite Vision

46950 Magellan Drive

Wixom, MI 48393, USA

www.qomo.com

1-866-990-QOMO

[email protected]

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