interconnect analytics solution brief
TRANSCRIPT
Interconnect AnalyticsInterconnect Analytics
ENSURE SERVICE QUALITY, MONITOR AND ENFORCE SLAs FOR INTERCONNECT TRAFFIC
Network InsightNETWORK
INSIGHT
As interconnect traffic represents a major share
of any operator’s revenue, it is vital for network
operators to monitor compliance of Service
Level Agreements (SLAs) and ensure service
quality and customer experience.
Interconnect traffic is a high-value revenue
contributor for any operator. A properly
functioning interconnection solution helps the
interconnect department to monitor the level of
quality received and delivered to partners.
TARGET GROUPS
With Polystar’s Interconnect Analytics solution,
the interconnect operations team will have
secure comprehensive insight into interconnect
service performance and exchanged traffic
volumes, as well as the tools necessary for
proactive troubleshooting of the interconnected
networks.
www.polystar.com | +46 8 50 600 600 | [email protected]© Polystar 2014
KEY BENEFITS
Help operators maximise Interconnect revenues
Enhance trust and loyalty with existing interconnect partnerships by proactively managing and sharing facts regarding delivered quality. The solution enables operators to perform one-by-one comparison of the interconnect partners performance and conformance with the agreed SLAs
Explore new business opportunities and enable rapid business decisions based on hard facts. Interconnect Analytics assists operators to detect and address Interconnect revenue leakage by analysing incoming or outgoing traffic and service volumes. It assures maximised revenue streams by performing proactive best value traffic re-routing
Interconnect Analytics
InterconnectDepartment
www.polystar.com | +46 8 50 600 600 | [email protected]© Polystar 2014
The Interconnect Analytics solution collects information about all interconnect traffic and provides near real-time, historical and trend-based reporting and alarming on Key Performance Indicators KPIs from interconnect trunks – per carrier, per destination, per source or any combination thereof. The intuitive user interface presents interconnect quality information in real-time, enabling rapid re-routing should any interconnect partner not meet stated and agreed performance levels.
An easy to use GUI gives full access to all events, KPIs, reports and keys included in Interconnect Analytics. The KPIs cover both Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER) for outgoing and incoming traffic, call volumes, conversation time, protocol error, signalling volume etc. and can be used in conjunction with pre-defined and configurable keys.
SOLUTION OVERVIEW
www.polystar.com | +46 8 50 600 600 | [email protected]© Polystar 2014
SLA REPORTING AND ALERTING
The Network Interconnect reporting packages
are ideal for the monitoring, proactively
management and verification of SLAs and
to send alerts by using KPI-based alarms.
Predefined KPIs help operators to verify the
traffic volumes, network performance of the
interconnect partners, Quality of Service or any
other SLA parameter. This verification can be
performed while using predefined reports and
dashboards or viewed from the activity of alarms.
To simplify internal processing and reporting,
scheduled dashboards are commonly used to
send information to the appropriate manager
by mail on a regular basis.
The Interconnect Analytics solution provides
detailed interconnect data used to:
Evaluate the performance, quality and
volume of incoming and outgoing
interconnect traffic and services
Verify Interconnect settlements by
calculating their basis in incoming and
outgoing national and international traffic
Quickly identify, troubleshoot and resolve
interconnect traffic and service
performance / quality issues
Monitor carrier Preselect quality and
usage
Monitor and generate reports on link
statistics based on Q.752 as well as
unsuccessful calls for ISUP as specified
in E.422