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Media Presentation Wiebe Draijer & Bas Brouwers 17 August 2017 Interim results 2017

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Page 1: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Media Presentation

Wiebe Draijer & Bas Brouwers17 August 2017

Interim results 2017

Page 2: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Good progress made in realising strategic objectives

2

Transition progress tangible across the bank

The implementation of our strategy…

• Positive trend in Customer Satisfaction levels

• Our balance sheet optimisation is on track

• Total staff reduction target for the years 2016-2018 on schedule

…combined with the benign economic environment…

• Negative loan impairment charges

• NPLs further down

…led to significant improvement of results…

• Substantial increase in net profit: +52% to € 1.5bn

• Resilient income (despite adverse interest rate environment) underpinned by strong franchise

• Improved underlying performance on the back of improved asset quality

…and even stronger capital and liquidity ratios

• Capital targets for 2020 have already been met and are well above current regulatory requirements

• Liquidity ratios further improved

• Further growth and diversification of our capital and funding mix

Page 3: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

A client centered cooperative bank with roots in F&A

3

Strategy

Make a substantial contribution to welfare and prosperity in the Netherlands

Make a substantial contribution to feeding the world sustainably

Vision

Mission

Banking for Food

Banking for the

Netherlands

1. Excellent customer

focus

2. Flexibility and balance sheet

reduction

3.Improving

performance

Page 4: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Positive trend in customer satisfaction

4

24

45

19

52

11

38

June 14 Dec 14 June 15 Dec 15 June 16 Dec 16 June 17

NPS private banking customers

NPS retail customers

NPS business customers

Domestic net promotor scores (NPS)

1. Excellent customer

focus

Page 5: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Digital Transformation & Innovation @ Rabobank

5

IBAN-Name check Payment request in WhatsApp

Invoices in TellowSmart contracts Digital Trade Chain

• Mobile banking app: mortgage insights and payment requests

• Full mobile identification process when opening account

• Digital sales of insurances: up 66%

• Digital Identity Service provider

• Tellow

• IBAN-Name check

• Digital Trade Chain

We develop innovative services for our customers

We digitalise our traditional products & services

We support our customers in their innovation challenge

• Start-up Accelerator Terra for F&A

• Supporting 70+ Startup Hubs

• Rabo & Co: full roll-out

Page 6: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Our balance sheet optimisation is on track

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Balance sheet reduction

Balance sheet flexibility

Strengtheningcapital base

Balance sheet optimisation

2. Flexibility and balance sheet

reduction

Funding diversification

Continuous decrease of our CRE and mortgage loan portfolios

Building infrastructure for future transactions

Rabobank Certificates issuanceand increased retained earnings Covered Bonds issuance

Page 7: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Rabobank is continuing to rationalise its business

7

Number of staff (in FTEs, incl. external hires)

3. Improving

performance

869

1,255

5,191

2018 Forecast

38,500

PlannedJune 17

44,698

RealisedDec 16

45,567

AthlonRealisedDec 15

52,013

Page 8: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

The financial targets are set in the context of a more flexible and reduced balance sheet; ultimate reduction will be dependent on the final outcome of Basel IV

Rabobank has met its 2020 capital targets; on track with profitability and funding ambitions

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Actuals June 2016

Actuals Dec 2016

ActualsJune 2017

Ambition2020

CapitalCET1 ratio 13.4% 14.0% 15.0% > 14%

Total capital ratio 23.5% 25.0% 25.5% > 25%

ProfitabilityROIC 5.4% 5.2% 7.8% > 8%

C/I incl. reg. levies 76.6% 70.9% 67.6% 53%-54%

Funding & Liquidity Wholesale funding € 201bn € 189bn € 171bn < € 150bn

Financial targets and realisation

Page 9: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Substantial increase in net profit

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Profit & Loss account

in € mn H1 2016 H2 2016 H1 2017

Net interest income 4,375 4,368 4,454

Net fee & commission income 982 936 988

Other results 543 1,601 496

Total income 5,900 6,905 5,938

Operating expenses -4,276 -4,318 -3,755

Regulatory levies -246 -237 -258

Impairment Achmea 0 -700 0

Loan impairment charges -148 -162 67

Operating profit before tax 1,230 1,488 1,992

Tax -233 -461 -476

Net profit 997 1,027 1,516

1,516

1,027997

H2 2016 H1 2017

+52%

H1 2016

Net profit (in € mn)

Page 10: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Improved underlying performance

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Underlying profit before tax (in € mn)

1,2301,488

1,992

452

284

811

+12%

Exceptional items

H1 2017

2,276

H2 2016

1,940

H1 2016

2,041

Exceptional items included in operating profit before tax

In € mn H1 2016 H2 2016 H1 2017

Athlon 83 278

Fair Value items -190 295 -186

Derivatives Framework -514

Restructuring costs -190 -325 -98

Impairment Achmea -700

Total effect -811 -452 -284

Operating profit before tax

Page 11: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Underlying performance by business segment

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Domestic Retail Banking Wholesale, Rural & Retail

Leasing Real Estate

7421,394

623

1,365 49

H1 2016

1,443

+6%

H1 2017

685

638

+7%

H1 2017H1 2016

6424

342249

-86

244

-5

H1 2016

256

-5%

H1 2017

Leasing Real Estate

342249

-86

244

-5

H1 2016

256

-5%

H1 2017

Operating profit before taxExceptional items

126 116

H1 2017

4120

13913

-14%

H1 2016

Page 12: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Resilient total income

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Total income (in € mn)

4,375

936982

4,454

567

355

4,368

951

988

682

295

166

-190 -186

H2 2016H1 2016

5,900 5,938

6,1246,255

6,905

5,924

Net interest income

Other results excl. FV items

Athlon

FV itemsH1 2017

Net fee and commission income

Page 13: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Net interest income development

NIM 12m-rolling average

4,522 4,596 4,482 4,657

4,375 4,368 4,454

1.36% 1.35% 1.32% 1.33% 1.33% 1.29%1.33%

H1 2014 H2 2014 H1 2015 H2 2015 H1 2016 H2 2016 H1 2017

Net interest income (in € mn) and Net interest margin(in % of average balance sheet total)*

NIM 12m-rolling average

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Page 14: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Staff costs trending down as a result of restructuringprogramme

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Operating expenses (in € mn)

Derivatives Framework

Development cost/income ratio incl. regulatory levies

H1 2016 H2 2016 H1 2017

C/I ratio 76.6% 66.0% 67.6%

Underlying C/I ratio 63.0% 66.4% 63.9%

2,264 2,257 2,136

1,2251,659

1,521

325514 77Restructuring

H1 2017

4,276

H1 2016

Athlon

H2 2016

983,755

3,6573,916

Other Opex

Staff costs

3,489

4,318

83 190

Page 15: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Asset quality further improved: extremely low loan impairment charges

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Loan impairment charges (LIC), (in € mn and in bps of average lending)

162148

-67

H2 2016

-145%

H1 2017H1 2016

-3 bps7 bps 7 bps

-43

-156

12105117

4141

-15 Other

Domestic Retail

Leasing

Real Estate

WRR

-11-11

Page 16: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Stable loan portfolio with focus on the Netherlands

16

196 194

24 2328 28

41 40

108 104

28 28

Dec 16

425

Dec 15

426

Dec 14

429

-2%

Domestic Retail mortgages

Domestic commercial real estate

Domestic Retail F&A

Other Domestic Retail SMEs

WRR

Leasing

June 17

418

Development of the loan portfolio (in € bn)

Page 17: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Deposits from customers and LtD ratio

17

Deposits from customers and private sector lending (in € bn)

1.32 1.25 LtD ratio1.22

425426429 418

227223

3131

8593

343

Lending

1

Domestic Retail

Other

Rabo Direct

WRR

346327 1

348

Dec 14 Dec 15 Dec 16 June 17

1.21

Page 18: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Solid growth of common equity tier 1 ratio

18

Transitional CET1 development

Fully loaded CET1 development

14.0%15.0%

0.8% 0.4% 0.1%

0.3%

2016 CRD IV phase in2017

RabobankCertificates

Issuance

Profit minusdistributions

Other 2017 H1

>14%0.8% 0.5%

2014 2015 2016 RabobankCertificates

issuance

Profit, RWAchange and

other

H1 2017 Target 2020

11.8% 12.0%13.5%

14.7%

Page 19: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

13.6% 13.5% 14.0% 15.0%

2.4% 2.9% 3.6% 3.1%2.0%

5.3%6.8%

7.4% 7.4%

0.0%2014 2015 2016 H1 2017 Target 2020

23.2%25.0%

>14%

25.5%

21.3%

>25.0%

Rabobank already meets the > 25% total capital target

19

Capital structure(in % of RWA)

CET1

AT1

Tier 2

Page 20: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Funding strategy: diversification in combination with lower needs

Investor base further diversified (in € bn)

20

Rabobank from net positive to net negative issuer (in € bn)

0

10

20

30

2012 2013 2014 2015 2016 2017 (Aug)

Senior Green Covered TLTRO

-20

-10

0

10

20

302009 2010 2011 2012 2013 2014 2015 2016 2017

Page 21: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

More information

Press Office Rabobank

Telephone +31 30 216 2758 E-mail [email protected] www.rabobank.com/press

Q&A

Page 22: Interim results 2017...Mobile banking app: mortgage insights and payment requests • Full mobile identification process when opening account • Digital sales of insurances: up 66%

Investor Relations

Disclaimer

This presentation (the “Presentation”) is prepared by Coöperatieve Rabobank U.A. (“Rabobank”) incorporated under the laws of the Netherlands. The liability of its members is excluded. Rabobank is among others regulated by De Nederlandsche Bank N.V. and by the Netherlands Authority for the Financial Markets, as well as the European Central Bank. This Presentation is solely for information purposes and on the basis of the acceptance of this disclaimer. Neither the Presentation nor any of its contents, in whole or in part, directly or indirectly, may be used for any other purpose without the prior written consent of Rabobank. This Presentation is only directed at Eligible Counterparties and Professional Clients, as defined in the Markets in Financial Instruments Directive 2004/39/EC (“MiFID”) (the “Recipient”). It is not directed at Retail Clients (as defined in MiFID).

The content of this Presentation reflects prevailing market conditions and Rabobank’s judgment as on the date of this Presentation, all of which may be subject to change. The information and opinions contained in this Presentation have been compiled or arrived at from sources believed to be reliable, but no representation or warranty, express or implied is made as to their accuracy, completeness or correctness. The information contained in this Presentation is published for the assistance of the Recipient, but is not to be relied upon as authoritative or taken in substitution for the exercise of judgment by any Recipient nor will any information in this Presentation (including, but not limited to, Statistical Information (as defined below) and forward- looking statements) be subject to updating. Rabobank has further relied upon and assumed, without independent verification, the accuracy and completeness of all information made available to it. To the extent permitted by law, Rabobank excludes any liability howsoever arising from the contents of this Presentation or for the consequences of any actions taken in reliance on this Presentation or the content herein. Each Recipient is advised to seek independent professional advice as to the suitability of any products and to their tax, accounting, legal or regulatory implications.

Members of the Rabobank Group trade on their own account and may from time to time hold or act as market makers in securities issued by a client, or may act as advisers, brokers or bankers to a client or any of its affiliates.

This Presentation contains certain tables and other statistical analyses (the "Statistical Information"). Numerous assumptions have been used in preparing the Statistical Information, which may or may not be reflected in this Presentation or be suitable for the circumstances of any particular Recipient. As such, no assurance can be given as to the Statistical Information's accuracy, appropriateness or completeness in any particular context, or as to whether the Statistical Information and/or the assumptions upon which they are based reflect present market conditions or future market performance. The Statistical Information should not be construed as either projections or predictions.

This Presentation may include "forward-looking statements". Such statements contain the words "anticipate", "believe", “could”, “intend", "estimate", "expect", "will", "may", "project", "plan“, the negative of such terms and words of similar meaning. All statements included in this Presentation other than statements of historical facts, are forward-looking statements. Such forward-looking statements involve known and unknown risks, uncertainties and other important factors that could cause actual results, performance or achievements to be materially different from future results, performance or achievements expressed or implied by such forward-looking statements. Such forward-looking statements are based on numerous assumptions regarding present and future business strategies and the relevant future business environment. The information and opinions contained in this Presentation are wholly indicative, for discussion purposes only and are subject to change without notice at any time. No rights may be derived from any potential offers, transactions, commercial ideas et cetera contained in this Presentation. This Presentation does not constitute an offer, commitment or invitation and does not constitute investment advice and is not intended for the use by persons as an offer of securities subject to the Netherlands Financial Supervision Act. This Presentation shall not form the basis of or be relied upon in connection with any contract or commitment whatsoever.

© Rabobank, Croeselaan 18, 3521 CB Utrecht, The Netherlands, www.rabobank.com/ir, Chamber of Commerce number 30046259.

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This Presentation does not constitute an offering document. The information herein is an advertisement and does not comprise a prospectus for the purpose of EU Directive 2003/71/EC (as amended from time to time). The information herein has not been reviewed or approved by any rating agency, government entity, regulatory body or listing authority and does not constitute listing particulars in compliance with the regulations or rules of any stock exchange.

Nothing in this Presentation should be construed as legal, tax, accounting, regulatory or investment advice and the Recipient is advised to consult its own independent professional advisers in relation to investment in one of the products mentioned. The information contained herein does not purport to be complete and your decision to invest in one of the products mentioned should solely be based on the applicable prospectus or information memorandum including the risk factors, costs, terms and conditions and underlying values. The applicable prospectus or information memorandum is available with Rabobank or on www.rabobank.com/ir.

The value of your investment can fluctuate. Past performance offers no guarantee for future results.

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