internal inspection report

RIA

Internal Inspection Report

Centre:

Balseskin

Inspector:

Ruth Dillon & Colm O’Connell

Date of Inspection:

5/6/2019

Time of Arrival & Departure:

9.30 – 2.30

Part 1 General Information on Services

Internal Inspection Report Centre: Balseskin

Date of Inspection: 5/6/2019

1. CENTRE DETAILS

Name and address of Centre

Balseskin Reception Centre, St Margarets Road, Dublin

Contractor East Coast Catering

Manager Linda Mc Donnell

Who deputises for manager in his/her absence?

Give Job Title only ass. manager

Telephone Number 018646291

Current Contracted Capacity 359

Current Occupancy (today) 285

Current Centre Profile (e.g., singles, families etc.) singles & families

HSE Area Dublin

Public Health Nurse

DSP / CWO name Mark O Connell

Environmental Health Officer name Stephanie Graham

Local Fire Officer Name A Sutton

Local Fire Station Finglas

Is the Centre certified by any Quality Management System (i.e. Q Mark, ISO)?:

Yes No

If yes, please give details: EIQA Q Mark

What was the date of the last certification? 24/08/2018

Have you a copy of the Certification Yes No

2. Please provide a copy of the following

Check List

Official Register Menu Cycle

Staffing Lists as follows: 1. Full list of staff employed at the centre (indicating Names, Titles,

Roles, etc.,) 2. Indicate who is on duty at time of inspection (today) 3. a separate list of Designated Liaison Persons (child protection)

3 GENERAL SECURITY & EMERGENCY DETAILS

Is 24 hour supervision provided? (Y/N) Yes No

Give details of roster hours 8am-8pm/8pm-8am

Is security provided by external company? (Y/N) Yes No

If yes, give name of company: Securitas

Does the centre have CCTV? (Y/N) Yes No

Is a list of emergency numbers available in the Manager’s office?

Yes No

Does the list include the following numbers? (Y/N) Local Garda station 24 hr number Local hospital Local fire station Duty Social Work Team Out of hours GP Service RIA out of hours number

Yes No

If no, give details:

Are first aid kits available? (Y/N) Yes No

Where and how many?

Who is responsible for first aid restocking?

Job title only (not name) of person responsible:

Manager

Is there a defibrillator in the centre? How many staff been trained to use it?

Yes No 12

4 HEATING ARRANGEMENTS

What type of heating is used in the centre? Gas Do residents have control of the heating in their own bedroom?

Yes No

If no, what arrangements are in place? What are the heating ‘ON’ times? 6am-10am / 4pm-10pm

5 HOUSE RULES

Are residents provided with a copy of the House Rules on arrival?

Yes No

How does centre management explain house rules to residents on arrival?

On arrival meeting with manager

6 ARRANGEMENTS FOR RESIDENTS & VISITORS (keys / storage / toiletries)

Are residents issued with key for their bedroom?(Yes/No) Yes No Are residents issued with key for main door? (Yes/No) Yes No If no, give details Are there procedures to allow residents to receive visitors? (Give details)

in admin building between 10am & 10pm

Outline visiting times : 10am -10pm

In what areas are visitors allowed in the centre? Administration building only Any other relevant information: Is there a facility for storage of residents’ valuables*? (Give details.) (* Storage is at resident’s own risk)

Yes

What toiletries are provided to residents on arrival? tothpaste, shampoo, soap What arrangements are in place to replenish these items?

available daily at reception

7 ARRANGEMENTS FOR MAINTENANCE

Does the centre have a written procedure in place for residents to report maintenance issues? (Yes/No)

Yes No

Is there a maintenance day book? (Yes/No) Yes No Describe the maintenance procedure at the centre: Day book updated where maintenance issues arise and ticked off when completed

8 CHILD PROTECTION

Are measures in place to inform staff and visitors of RIA’s Child Protection Policy? (Give details)

all visitors sign in and strict adherence to child protection policy.

Are visitors asked to sign a declaration agreeing to adhere to the child protection policy?

yes - on signing in

Where is declaration held? reception Is there a sign in book for visitors? Where? reception Are there notices on public display giving name and contact details of Designated Liaison Person? Where?

yes reception

Have Designated Liaison Persons received HSE training? yes Are notices prominently displayed regarding parental supervision of children? Where?

yes - in all accomodation and admin buildings

9 FOOD SAFETY

Has a HACCP system been implemented? (Yes/No) Yes No Have the premises been inspected by an Environmental Health Officer? (Yes/No)

Yes No

Date of last visit: 14/05/2018 10 NUTRITION / SCHOOL LUNCHES / BABY FORMULA (general arrangements)

Are residents consulted regarding menu / dietary requests? (Give details.)

open discussions with chef and catering manager and a suggestions box

Provide details opposite: Which of the following are provided for school children’s packed lunches:

Sandwich? What sandwich fillings are available: Cheese? Ham? Chicken? Tuna? Jam? Other?

Drinks? Juice? Water? Yogurt? Fruit? Other

cheese,/ham/tuna/salad sandwiches orange juice/ bottled water selection oif fruits Please also provide details of the system for distribution of school lunches: collect in morning from dining room

Is infant formula kept out of public view? yes What arrangements are in place for distribution of infant formula?

weekly collection and log maintained

11 ARRANGEMENTS FOR REFRESHMENTS / MEALS OUTSIDE NORMAL MEAL TIMES

Are tea / coffee / drinking water / Snacks etc. available outside mealtimes?

Yes No

What food/snacks are available after hours or when kitchen is closed?

tea / coffee / fruit / breads

Where are the snacks located and how are they accessed?

dining room

Are meals available for residents who arrive late? (Give details.)

Yes No on notice catering manger will keep meals for reheating

Are meals available for new arrivals? (Give details)

yes when notified

Are packed lunches available for residents travelling to Dublin on official business? (Give details)

Yes No

If the inspection takes place during Ramadan this section must be completed. What arrangements are in place to facilitate residents observing a fast during Ramadan?

n/a

12 FACILITIES FOR FEEDING BABIES

Are the following available? Yes/No

Access to drinking water (for breastfeeding mothers

/ for preparation of infant formula) Yes No

Sterilisers Yes No Kettles Yes No Fridge (for bottles of EBM* / formula) *Expressed

Breast Milk Yes No

Bottle Warmer Yes No Microwave Yes No Are these facilities available 24 hours a day Yes No Is there a dedicated room provided? Where?

Yes No Mother & baby room in admin block

13 INDOOR FACILITIES

Are the following are available to residents? Yes/No

Computers with Internet access Yes No WIFI Yes No DVD player Yes No Computer Games Yes No Snooker Table Yes No Pool Table Yes No Table Tennis Table Yes No Board Games Yes No Newspapers Yes No Books Yes No Toys / games for children Yes No Other Give details of any other arrangement or other comments:

Football & basketballs provided and a piano

14 TRANSPORT ARRANGEMENTS

Is there a bus service provided? (Yes/No):

Yes No

Where does the service go to? Dublin City Centre What is the frequency of the service? (List time table opposite)

8.15/10.15/11.15/12.15/2pm/3/3.45

15 TV SYSTEM Is there a specific TV system in place? (give details)

Yes No saorview

An average, how many TV channels are provided to residents?

all saorview channels

Are residents allowed to erect satellite dishes?

no

16 LAUNDRY FACILITIES (General Arrangements)

Are Laundry facilities available in the centre? (Y/N) Yes No

If No, what service is provided?

Who launders towels and bedlinen? (e.g., residents, staff, other, etc)

contract linen provider

What procedures are in place for the exchange of towels and bed linen at the centre?

exchanged at reception

What procedures are in place for ironing boards and irons?

id card left in as deposit

How is washing powder / tablets supplied? available daily at reception

Are there specific arrangements for access to the laundry (give details):

always open 24/7

17 CLEANING (General Arrangements) Are there cleaning materials and equipment provided by management for residents?

Yes No

What cleaning equipment is available to residents?

standrd equipment - brushes , mops, detergents,

What is the procedure for residents to access vacuum cleaners, brushes & other cleaning equipment?

request at reception

What arrangements are in place if rooms are not cleaned sufficiently by residents?

if required residents will be assisted by housekeeping

PART 2

Room by Room Inspection

Internal Inspection

Centre: Balseskin Date of Inspection: 05/6/2019

Section A- Administration / Communal areas

17 Have you seen the following?

Location of display

Up to date House Rules reception

Complaint Forms reception

Accident/ Incident procedure reception

HSE Breastfeeding Posters (if applicable)

reception

Designated Liaison Person details (Child Protection)

reception

Supervision of children notice reception

Gym Notices (Child Safety – if applicable) n/a

IOM Voluntary Return Posters reception

Anti Human-Trafficking Posters reception

‘NO to Violence & Harassment’ Posters reception

18 Staff Awareness

Did you see the RIA Code of Practice*?

Are all staff aware of RIA Code & House Rules?

How are staff made aware of RIA Code & House Rules? Training with manager

*A Code of Practice for persons working in accommodation centres

19 FIRE SAFETY You should record the last 2 entries on the fire register for each of the following sections:

19a EMERGENCY LIGHTING INSPECTION SCHEDULE

Date Inspected By (Company Name /

Position)

Comments

26/5/2019 internal staff ok

01/6/19 internal staff ok

Done weekly 19b FIRE ALARM & DETECTION SYSTEM INSPECTION SCHEDULE

Date Inspected By (Company Name / Position)

OK Defect Remedial Action Taken ( Y/N)

Sign Off Y/N

26/5/19 Internal none n/a Y

26/5/19 01/6/19

Internal staff none n/a Y

Done weekly

19c FIRE FIGHTING EQUIPMENT INSPECTION SCHEDULE (Include all fire extinguishers, hose reels and fire blankets.)



Sign Off Y/N

22/2/19 Master Fire none n/a

26/5/19 & 13/10/2018

Internal

none

19d FIRE EXIT DOORS / MEANS OF ESCAPE INSPECTION SCHEDULE



Sign Off Y/N

26/5/19 internal none n/a y

01/6/19 internal none n/a y

19e FIRE DRILL PROCEDURE INSPECTION SCHEDULE

Date & Time Numbers of staff involved in drill

No. of residents present /

evacuated **

Evacuation Time

Comments

30/08/2018 15.42pm

4 B1 & B2 34/34

6 mins ok

15/2/2019 15.10

10 Admin Building (12 residents)

4 mins ok

**Both numbers must be recorded.

19f STAFF INSTRUCTION AND TRAINING (Fire Safety)

Job Description Course Instructor Duration Date All staff Fire Safety Master Fire 4 hours 29-3-2018

General Mgr Fire warden and fire marshall

B Byrne 3 hrs 18/6/18

19g FIRE ASSEMBLY POINTS

Where are the Fire Assembly Points located?

outside residential blocks

Are they marked? yes

Are staff aware of locations? yes

Comments:

19h FIRE ALARM SYSTEM

Is there a fire alarm system in place? yes

Are there smoke alarms throughout the premises, inc bedrooms?

yes

Are all smoke alarms linked back to a central control panel?

yes

Are there designated ‘Smoking’ areas? Include locations

Outside areas only

Comments:

19i FIRE EXITS, EMERGENCY LIGHTING, SMOKE ALARMS, FIRE NOTICES (in corridors & common areas)

Are fire exits clear from obstruction? yes

Are they unlocked? yes

Are fire exits clearly posted throughout the building?

yes

Are all fire doors kept closed? No fire doors in blocks kept open by residents

Are fire evacuation instructions clearly displayed in the centre?

yes

Are fire extinguishers clearly visible? yes

Is there emergency lighting system in place?

yes

Comments:

Administration Area: Reception:

Is the area generally clean? Yes No If no please give details:

Visual Check: Have you noticed any issues requiring attention? Yes No (e.g., fire exit signs, hazards, lighting, notices, décor, etc.) If yes please detail:

Social Room / Tea Station (State Location): in each accommodation block What facilities are provided? Burco microwave fridge

Is the area generally clean? Yes No

If no please give details:

Visual Check: Have you noticed any issues requiring attention? Yes No

If yes please detail:

Pre-school Room: Is the area generally clean? Yes / No yes


Visual Check: Have you noticed any issues requiring attention? Yes No (observe whether the area is colourful, has sufficient toys, changing areas, toilets in working order, etc)

Other comments: 9 am to 11 am pre school 1 – 3 pm school age children

Communal room

What facilities are provided? TV; couches; table tennis table.




If yes please detail:

DINING AREA: Please outline the meal times:

From To

Breakfast 8 10 Lunch 12.30 2 Dinner 5pm 6.30

Which is the main meal of the day: Lunch Dinner

Is menu cycle available? Yes No

If no, give details of all menu options on day of inspection:

Breakfast Lunch Dinner

Is menu cycle on display? Yes No

Does menu cycle correspond with options available? Yes No If no, ask manager for explanation and provide details:

Which meal was sampled? Lunch

Please describe the meal in detail (e.g. was it hot / cold, bland / spicy etc.) Chicken and chickpeas / rice salad and cheesy potatoes food was hot and tasty.

Was there a vegetarian option? (note salad and vegetables alone are not considered as vegetarian option)

Yes No

Give details of this option: Vegetable curry

Were there ethnic dishes available? Yes No

Give details of this option:

Was fresh foods available for Infants? (as per HSE Infant Feeding Guidelines)

Yes No

In your opinion, does the food on offer appear to provide a good variety?

Yes No

Did inspection take place during Ramadan? Yes No

If yes, please outline arrangements for provision of meals outside of normal mealtimes, (medical or other appointments, etc.):

Is there any damaged seating or tables in dining room? Yes No

Is there enough seating for residents present to sit down and eat their lunch?

Yes No

Comments:

23 PUBLIC TOILET (State Location):

Number Soap Toilet Paper

Hand Towels / Dryers

Hot Water

Sanitary Bins

Unisex:

Ladies: 4

Gents: 4 Is there a cleaning schedule displayed? Yes No Record the last time entry. Tuesday 4 June Is the area clean? (provide comment) very clean

Are all facilities working? Yes No *

Visual Check: Have you noticed any issues requiring attention? Yes* No

If No, give details:

OUTDOOR GROUNDS / FACILITIES Please rate the following:

Very Good Adequate Poor* Needs urgent attention*

Condition of exterior of centre

Paintwork of the centre Maintenance standard of the grounds (e.g. grass cut, walkways clear etc.)

Cleanliness of the grounds (ie., evidence of rubbish etc.)

Where you have rated * please provide details and comments:

Are there any facilities available for children outdoors? Yes No

Comments soccer pitches / basketball court/ 2 playgrounds Building works ongoing on site

LAUNDRY ROOM

Washing Machines Dryers

Number 8 10

Do they appear to be in working order? Comments:

CORRIDOR (State Location): all corridors throughout maintained




If yes please detail: +

STAIRWAY (State Location): all stairways kept clear & maintained Is the area generally clean? Yes No


Visual Check: Have you noticed any issues requiring attention? Yes No (e.g., fire exit signs, hazards, lighting, notices, décor, etc.) If yes please detail:

Bedrooms: CLEANING (General Arrangements)

How often are bedrooms inspected? twice weekly Weekly Who cleans the bedrooms? Staff Residents How often do staff clean the bedrooms? Weekly fortnightly

Monthly Other Are there cleaning materials and equipment provided by management for residents?

Yes No

What cleaning equipment is available to residents?

Cleaning fluid, mops, vacuums

What arrangements are in place if rooms are not cleaned sufficiently by residents?

Staff will assist

ROOM NUMBER A1 SHARED WITH A2

Room Profile: Room Capacity: Room Occupancy:

Shared 4

2

TV Ensuite Shared Bathroom Smoke Alarm Fire Notice

Cleanliness

Very Good Adequate Poor * Needs urgent attention *

Is everything in working order? Yes No *

If *, please give details:

ROOM NUMBER A3 and A4


Shared 4 3


Cleanliness




ROOM NUMBER A5


Shared 2 3


Cleanliness


Is everything in working order? No

If *, please give details: resident reported heater not working and insects in the room.

ROOM NUMBER A6


Shared 2 2


Cleanliness



If *, please give details: tap leaking in bathroom

ROOM NUMBER A7 & A8


single 4 4


Cleanliness



If *, please give details: ceiling tile to be repaired. Resident reported bad smell from toilet

ROOM NUMBER A9


Shared 2 2


Cleanliness



If *, please give details: TV socket to be repaired. Mirror to be repaired.

ROOM NUMBER A10


Shared 2 2


Cleanliness




ROOM NUMBER A11


Shared 2 1


Cleanliness




ROOM NUMBER A12


Family 2 2


Cleanliness



If *, please give details: very untidy room

ROOM NUMBER A13


Family 2 2


Cleanliness



If *, please give details: light cover missing

ROOM NUMBER A14


Shared 2 2


Cleanliness



If *, please give details: silicone in bathroom needs replacing. Back of wardrobe needs repair.

ROOM NUMBER A15


Shared 2 2


Cleanliness



If *, please give details: resident cooking in room

ROOM NUMBER A16


Shared 2 2


Cleanliness



If *, please give details: ceiling tiles in bathroom need attention.

ROOM NUMBER A17


Shared 2 2


Cleanliness




ROOM NUMBER A18

Room Profile: Room Capacity: Room Occ upancy:

Shared 2 1


Cleanliness




ROOM NUMBER A19


Shared 2 1


Cleanliness



If *, please give details: heater not working in room

ROOM NUMBER A20


single 2 1


Cleanliness




ROOM NUMBER A21


Shared 2 1


Cleanliness



If *, please give details: untidy room. Ceiling tiles need attention.

ROOM NUMBER A22


Shared 2 1


Cleanliness



If *, please give details: untidy room. Resident is keeping cats in the room.

ROOM NUMBER A23


Shared 2 1


Cleanliness




ROOM NUMBER A24


Vacant 2 2


Cleanliness



If *, please give details: very cluttered room

ROOM NUMBER A25


Shared 2 2


Cleanliness


Is everything in working order?


ROOM NUMBER A26


single 2 2

TV Ensuite Shared Bathroom Smoke Alarm Fire No tice

Cleanliness



If *, please give details: heater not working

ROOM NUMBER A27/28


Quarantine room 4 0


Cleanliness



If *, please give details: tap leaking in bathroom. Ceiling tiles need attention.

ROOM NUMBER A29/30


Family 4 3


Cleanliness



If *, please give details: Lot of luggage in room, rice cooker and cooking equipment present

ROOM NUMBER B1


Shared 3 3


Cleanliness



If *, please give details: mould in bathroom

ROOM NUMBER B2


Shared 2 2


Cleanliness




ROOM NUMBER B3


family 5 4


Cleanliness



If *, please give details: wire needs attention. Bathroom not inspected.

ROOM NUMBER B4


family 3 2


Cleanliness




ROOM NUMBER B5


Shared 2 2


Cleanliness



If *, please give details: very cluttered room.

ROOM NUMBER B6


Shared 3 3


Cleanliness




ROOM NUMBER B7


Shared 2 2


Cleanliness



If *, please give details: evidence of smoking in room

ROOM NUMBER B8


shared 3 3


Cleanliness



If *, please give details: toilet to be repaired

ROOM NUMBER B9


Shared 2 2


Cleanliness



If *, please give details: Ceiling requires painting.

ROOM NUMBER B10


Shared 3 3


Cleanliness



If *, please give details: silicone needs attention

ROOM NUMBER B11


Shared 2 2


Cleanliness




ROOM NUMBER B12


Shared 3 2


Cleanliness




ROOM NUMBER B13


Shared 2 2


Cleanliness



If *, please give details: mirror needs replacing

ROOM NUMBER B14


Shared 2 1


Cleanliness



If *, please give details: very cluttered room

ROOM NUMBER B15


shared 3 2


Cleanliness



If *, please give details: untidy room

ROOM NUMBER B16


Shared 2 2


Cleanliness




ROOM NUMBER B17 & 18


Shared 5 5


Cleanliness



If *, please give details: door blocked in second bedroom.

ROOM NUMBER B19


Shared 3 3


Cleanliness




ROOM NUMBER B20


Vacant 2 2


Cleanliness



If *, please give details: tap leaking in bathroom

ROOM NUMBER B21


Shared 3 3


Cleanliness



If *, please give details: No toilet seat

ROOM NUMBER B22


Shared 2 2


Cleanliness



If *, please give details: no sign of second applicant

ROOM NUMBER B23


Shared 3 2


Cleanliness




ROOM NUMBER B24


Shared 2 2


Cleanliness



If *, please give details: no sign of second applicant

ROOM NUMBER B25


Shared 5 0


Cleanliness




ROOM NUMBER B26


Shared 3 3


Cleanliness




ROOM NUMBER B27


Shared 2 2


Cleanliness



If *, please give details: trip hazard on floor

ROOM NUMBER B28


shared 3 2


Cleanliness



If *, please give details: light in bathroom needs repair

ROOM NUMBER B29


Shared 2 1


Cleanliness



If *, please give details: .smoking in room

ROOM NUMBER B30


Shared 3 3


Cleanliness



If *, please give details: occupants missing

ROOM NUMBER B31


Shared 2 2


Cleanliness




ROOM NUMBER B32


Shared 3 0


Cleanliness




ROOM NUMBER B33


vacant 3 2


Cleanliness




ROOM NUMBER B34


Shared 3 3


Cleanliness


x


If *, please give details: no sign of 3rd occupant

ROOM NUMBER B35


Shared 2 2


Cleanliness



If *, please give details: signs of smoking in room

ROOM NUMBER B36


Shared 2 2


Cleanliness




ROOM NUMBER B37


Shared 3 2


Cleanliness



If *, please give details: wire across floor

ROOM NUMBER B38


Shared 2 1


Cleanliness




ROOM NUMBER B39


Shared 3 3


Cleanliness



If *, please give details

ROOM NUMBER B40


Shared 3 2


Cleanliness



If *, please give details: no fire notice

ROOM NUMBER B41


Shared 3 1


Cleanliness



If *, please give details: signs of smoking in room

ROOM NUMBER B42


Shared 2 1


Cleanliness



If *, please give details: no sign of occupant

ROOM NUMBER B43


Shared 3 3


Cleanliness



If *, please give details: no sign of third occupant. Bathroom needs clean

ROOM NUMBER B44


Shared 2 2


Cleanliness




Block C1 – not inspected

ROOM NUMBER C23


Shared 3 3


Cleanliness


Is everything in working order? Yes


ROOM NUMBER C24


Shared 3 3


Cleanliness



If *, please give details: TV not working

ROOM NUMBER C25


Shared 3 3


Cleanliness



If *, please give details: Curtain rail off wall

ROOM NUMBER C26


Shared 2 3


Cleanliness




ROOM NUMBER C27


Shared 3 3


Cleanliness



If *, please give details: Broken Chair and Broken Picture

ROOM NUMBER C28


Shared 3 1


Cleanliness



If *, please give details: Handle on window broken

ROOM NUMBER C29


Shared 3 2


Cleanliness



If *, please give details: Window handle broken

ROOM NUMBER C30


Shared 3 2


Cleanliness



If *, please give details: No handles on window

ROOM NUMBER C31


Shared 3 1


Cleanliness



If *, please give details: Window handles broken

ROOM NUMBER C32


Shared 3 2


Cleanliness




ROOM NUMBER C33


shared 3 3


Cleanliness




ROOM NUMBER C34


Shared 3 3


Cleanliness



If *, please give details: TV not working. Window handles broken

ROOM NUMBER C35


Shared 3 2


Cleanliness


Is everything in working order? No

If *, please give details: Light broken and it has no cover

ROOM NUMBER C36


Shared 3 3


Cleanliness



If *, please give details: No handle on window. Broken curtain rail.

ROOM NUMBER C37


Shared 3` 2


Cleanliness



If *, please give details: Curtain rail needs fixing

ROOM NUMBER C38


Shared 3 2 + 1


Cleanliness



If *, please give details: window needs cleaning

ROOM NUMBER C39


Shared 3 2


Cleanliness




ROOM NUMBER C40


Shared 3 3


Cleanliness




ROOM NUMBER C41


Shared 3 1


Cleanliness



If *, please give details: Smoke alarm covered. Toaster in room.

ROOM NUMBER C42


Shared 3 2


Cleanliness




ROOM NUMBER C43


Shared 3 2


Cleanliness




ROOM NUMBER C44


Shared 3 2


Cleanliness




ROOM NUMBER D1


Shared 4 3


Cleanliness


x



ROOM NUMBER D2


Shared 3 3


Cleanliness



If *, please give details: Bathroom occupied and not checked

ROOM NUMBER D3


Shared 3 3


Cleanliness



If *, please give details: Silicone around sink in bathroom. No fire safety notice

ROOM NUMBER D4


Shared 3 3


Cleanliness




ROOM NUMBER D5


Shared 3 2


Cleanliness




ROOM NUMBER D6


Shared 3 2


Cleanliness




ROOM NUMBER D7


Family 3 2


Cleanliness



If *, please give details: Mould on sink

ROOM NUMBER D8


Shared 2 2


Cleanliness



If *, please give details: Mould on sink

ROOM NUMBER D9


Shared 4 4


Cleanliness




ROOM NUMBER D10


Shared 2 2


Cleanliness



If *, please give details: Mould in bathroom and old mirror

ROOM NUMBER D11


Shared 4 4


Cleanliness



If *, please give details Curtain rail broken

ROOM NUMBER D12


Shared 3 2


Cleanliness




ROOM NUMBER D13


family 3 0


Cleanliness



If *, please give details: Toilet seat needs replacing

ROOM NUMBER D14


Family 3 2


Cleanliness




ROOM NUMBER D15


Shared 3 3


Cleanliness




ROOM NUMBER D16


shared 3 2


Cleanliness


Is everything in working order? Yes No * x

If *, please give details: No TV reception

ROOM NUMBER D17


shared 3 2


Cleanliness




ROOM NUMBER D18


Family 3 2


Cleanliness




ROOM NUMBER D19


Family 3 3


Cleanliness



If *, please give details: Broken chair and toilet seat needs replacing

ROOM NUMBER D20


Shared 2 2


Cleanliness



If *, please give details: Handle broken on window. Light cover missing. Very cluttered room.

ROOM NUMBER D21


shared 2 2


Cleanliness




ROOM NUMBER D22


Shared 2 2


Cleanliness



If *, please give details: Cover missing from light

ROOM NUMBER D23


Family 2 2


Cleanliness




General Representations

If you were approached by any residents regarding general issues while in the centre please outline the details below:

If you were approached by any members of staff regarding general issues while in the centre please outline the details below:

If you were approached by any other persons regarding general issues while in the centre please outline the details below:

Please ensure that no personal information or information that could lead to the identification of an individual is recorded in this section.

Personal representations should be recorded in Part 3.

Áisneacht Fháilte agus Comhtháite

Reception and Integration Agency

Mr. Brian Byrne,

East Coast Catering Ltd.,

Block 2,

Quayside Business Park,

Mill Street,

Dundalk,

Co. Louth.

June 2019

Dear Mr. Byrne,

The Reception and Integration Agency carried out an inspection at Balseskin Reception

Centre on 5 June 2019. A copy of the inspection report is enclosed for your attention and

I apologise for the delay in forwarding this to you. Please read the report carefully and do

not hesitate to contact me if it contains any discrepancies.

A number of issues were identified as requiring attention during the course of the

inspection and these are listed in the report. Please reply in writing, on or before

………………., outlining the steps you have taken/propose to take to address the issues

raised.

Yours sincerely,

___________________________

Bernie Loughrey

Internal inspection Unit

Reception and Integration Agency

internal inspection report

Documents