international conference of road safety at work february 16 – 18, 2009 paul gallemore european...

International Conference of Road Safety at Work February 16 – 18, 2009

Paul Gallemore European Head of HSEQ

The Rationale for Implementing Fleet Safety Programs from a Broad

Government / Policy Perspective

Contents

› Introduction to Wolseley

› Why Fleet Safety is a Key Priority for the Government and Businesses

› Demonstrating how Policies and Guidance are used to Engage and Influence Businesses

› Highlighting key UK Legislation and Government led Policies

› Implementing internal Policies and Programs

› The importance of Benchmarking and Measuring performance

› How the Government and other Influencing bodies can help Businesses further Improve Fleet Safety Performance

› Highlighting Success and Continuous Improvement

Operations in 30 countries

Over 5,300 branches worldwide

70,000 Employees

£16.9 billion of sales

22,500 Vehicles (Cars and Trucks)

At least 25,000 Drivers

At least 5,000 Collisions (3rd Party)

Wolseley Group – Facts & Figures

Each week in the UK 200 road deaths and serious injuries involve someone at work

› Work-related Road Accidents are the Biggest cause of Work-related Fatalities

› Between 800 and 1000 people are Killed annually in Work-related Road Traffic Accidents

› 4 times more likely to be Involved with the Fatal Road Accident than in a Fatal Workplace Accident

› Drivers completing more than 80% of mileage for work have over 50% more injury accidents than similar drivers with no work mileage

› Business drivers have collision rates that are 30 – 40% higher than those of private drivers

› 4 in 10 tiredness-related crashes involve someone driving a commercial vehicle

Why Fleet Safety is a Key Priority

Perceived prevalence of dangerous driving behaviour Answers to:- “Have you ever done the following?”

74%

42%

38%

36%

28%

24%

24%

17%

14%

12%

10%

6%

2%

2%

1%

Drive over the speed limit

Drive at 90mph when there is no traffic

Park on double yellow lines

Carry on driving when too tired

Drive too fast for the conditions

Don't use seatbelts when sitting in the back of the car

Use mobile phones while driving WITH a hands free kit

Use m/phones while driving WITHOUT a hands free kit

Driving unsure if over the legal alcohol limit

Use a mobile phone to text whilst driving

Don't use seatbelts when sitting in the front of the car

Drive when over legal alcohol limit

Drive without insurance/ MOT

Drive after smoking cannabis

Drive after taking class A drugs

Ever done

Moral Financial

Duty of Care

Legal

Engaging the Business

› Health & Safety at Work Act 1974

› Management of Health & Safety at Work Regulations 1999

› The Provision and Use of Work Equipment Regulations 1998

› The Road Safety Act 2006

› The Health Act 2006

› Corporate Manslaughter & Corporate Homicide Act 2007

› Health and Safety (Offences) Act 2008

› ACPO - Road Death Investigation Manual

Key Legislation & Guidance (UK)

ACPO – Association of Chief Police Officers

Requires employers to:

› complete a risk assessment of all activities, including fleet

› provide a duty of care to employees, and to the general public

› establish and communicate a Health & Safety policy

› provide safe handling and maintenance of work articles

› provide necessary information & training on the above

and requires employees to:

› take reasonable care of their own health & safety

› take reasonable care of others who may be affected by their actions


› The Health and Safety Executive and the Department for Transport issued guidance for employers in September 2003 to help employers manage road risk

› The guidance focuses on the following key points:

Assessing your risks

The driver

The vehicle

The journey

http://www.hse.gov.uk/pubns/indg382.pdf


The “risk” factors

› Lack of top level commitment

› No ownership of health and safety

› Poor attitude to safety

› Poor custom and practice

› Policies and procedures outdated

› Lack of risk assessments

› Lack of resource

› “Profit before safety” culture


POLICY

ORGANISATION

PLANNING & IMPLEMENTATION

MEASURING PERFORMANCE

REVIEWING PERFORMANCE

PROCEDURES

CONTROL CO-OPERATION COMMUNICATION COMPETENCE

CONTROL KEY RISKS ASSESS KEY RISKSIDENTIFY KEY RISKS

KEY PERFORMANCE INDICATORS

INITIATIVES

AUDIT ACTIONContinuous

ImprovementCulture

Development

Added Value

HS[G]65/ILO Model

Applying Effective Safety Management Techniques

Others

› Prevent / Reduce Reversing

› Observations / Speed Limiters

› Driver Workshops

› Mobile Phones – Limit Use

› Accountability - Corrective Action Policy

› Post Incident Investigations and Calls

› Pre and Post Vehicle Inspection

› High Visibility Clothing

› Banksman Training

› Management Bonus/Objectives

› Near Miss / Hazard Reports

› Behaviour Observations

› Agency & Delivery Driver Controls

› Site Lighting

› Driver Manager Training

› Campaigns – including: Captain of the Ship, Reversing, A & D, Weather Conditions, Fatigue, Mobile Phones

Driver Recognition

Conditionsof

Employment

Reversing Sensors

or Cameras

Call Centre Reporting

Regular Comms. Alcohol /

DrugsScreening

Driver Training /

Assessment

Vision Screening

Drivers Handbook

Fleet Safety Audit

FleetSafety

SteeringGroup

Risk Assessment

Managing RoadRisk

Both on-line and on the road

Internal Policies and Programs

› Policy is starting point for effective program

› Effective ‘living/breathing’ policy is also a ‘protection’ if anything goes wrong

› Wolseley UK implemented a new Fleet Safety Policy:

Supported by Employee and Driver Handbooks

Evaluated understanding using Risk Foundation assessment

Achieved buy-in using online Road Safety Pledge


http://www.virtualriskmanager.net/main/


Zurich audit outcomes 2004 % 2006 % All fleets

Fleet safety policy 39 84 73

OHS policy and risk assessment 47 78 68

Legal compliance 60 88 76

Organisational leadership and culture 48 81 72

Journey/mobility planning 62 72 77

Driver recruitment and induction 74 86 70

Driver management 61 80 65

Driver wellbeing 42 73 62

Vehicle management 58 83 76

Claims reporting and investigation 43 69 64

Marketing and community involvement 36 82 46

Reversing 49 70 64

Cash for cars 60 80 62

Agency drivers 50 60 73

Overall 53 78 68

Benchmarking and Measuring Performance

www.drivingforbetterbusiness.com

Government & AgenciesSupport

› Provide further assistance, support and guidance to businesses

› Consider financial incentives to encourage participation for medium & small size businesses

› Encourage professional bodies to integrate fleet safety into course syllabus

Putting all the Pieces Together

Gap Analysis & Identify Business Needs

Complete Business Case

Deploy Fleet Safety

Program

Identify Short, Medium & Long Term Objectives

Measure Performance & Evaluate Results

Cost or Ease of Implementation

CompetitiveAdvantage

ReducesRisk

IncreasesValue

Increases ownership & accountability leading to improved cost control

Delivers improved collision and injury performance Reduces costs associated with vehicle operating and

maintenance costs Reduces risk to employees, customers and society in general Enforces employee contractual requirements and benefits Improves operational efficiency – less business disruption Reduces financial risk (e.g. Direct (insured) & Indirect (Un-

insured) costs) Reduces reputational risk (e.g. CSR issues) & increases

Company profile Improves compliance with legal and reporting standards

Low cost, High Impact “Quick Wins”

High Priority

Complete Cost Benefit Analysis to Determine Program

Impact & Priority

Medium Priority

High Cost, Low ImpactLow

Priority

Low Priority

Medium Priority

Medium Priority

High Priority

Ben

efi

t an

d

Imp

act

Critical ProgramElements

Important Program Elements

Ben

efi

tsB

en

efi

tsP

rocess

Pro

cess

Ap

pro

ach

Ap

pro

ach

PerformanceMeasuremen

t

PerformanceReview

Develop Policy Risk Assessment Fleet Safety Program Targets & Objectives Measure Performance Audit, Communicate Review

Low Hard /

Expensive

High

Easy /Low Cost

› Year on year reduction in injury (35%) and Collision rates (45%) since 2004

› 1,000 collisions avoided in 07/08, equal to £1.5 million of direct costs and significantly more indirect costs avoided

› Occupational H & S and Fleet Safety Program has received national and international recognition

Highlighting Success

› For more information, contact:

[email protected]

01926 705622

[email protected]

01926 705320

› Or visit www.wolseley.co.uk

Thank You

international conference of road safety at work february 16 – 18, 2009 paul gallemore european...

Documents