international logistics vendor guide - sunbeam...

International Logistics Vendor Guide

1 Inbound Logistics 15 March 2016

Table of Contents International Logistics Department Contacts ......................................................... 4

Frequently Asked Questions .................................................................................. 5

Meijer Vendor Policy ............................................................................................. 9

Terms of Sale ........................................................................................................10

Sample’s Shipping Procedures ..............................................................................10

Purchase Orders ...................................................................................................11

Order Confirmation Process..................................................................................11

Terms and Conditions ...........................................................................................12

Payment Methods ................................................................................................12

Document Requirements ......................................................................................13

Food Imports – Special Document Requirements .................................................15

Other Documents – Shipment Specific Documents ...............................................15

Other Government Documentation Requirements (only where applicable) .........16

Wood Packaging Material (WPM) .........................................................................17

Requirement for Customs Clearance and Other Government Agencies ................18

Carton Markings ...................................................................................................19

Document Presentation for Payment ...................................................................19

Letters of Credit – Payment ..................................................................................19

Import Vendor Booking/Shipping General Guidelines ..........................................19

CANADA Routing Requirements ...........................................................................22

CANADA Document Requirements and General Guidelines .........................23

Booking Procedures for Ocean Shipments ............................................................24

Air Shipments - Only on Exception Basis ...............................................................26

Cargo Manifest Requirements ..............................................................................27

C-TPAT Supply Chain Security Requirements ........................................................27

(Domestic Imports) DDP Ocean Container Seal Validation Process .......................29

Imports and Vendor Non-Compliance Penalties and Debits .................................30

Appendix A –On-Line Booking Tool & Country List of Freight Forwarders.............31

Appendix B - Commercial Invoice Requirements ..................................................32

International Logistics Vendor Guide 19 February 19, 2016 2

Appendix C – Order Confirmation Instructions .....................................................34

Appendix D – Toxic Substance Control Act Certification (TSCA) ............................35

Appendix E- Vendor Factory Load Letters .............................................................37

Appendix F – Container Inspection – Seven Point Checklist ..................................43

Appendix G – Canada and Landed Border Tractor & Trailer Inspection ................45

Appendix H – FCC Form 740 ..................................................................................47

Appendix I – FDA Form 2877 .................................................................................48

Appendix J – Agricultural Worksheet ....................................................................49

APPENDIX K – Carton Labeling & Pallet Specification ............................................51

APPENDIX L – Container Load Plan Template ........................................................53

APPENDIX M – Safety of Life at Sea (SOLAS) – Container Weighing Regulations ...54


International Logistics Department Contacts

General Merchandise-Import Product Flow Global Logistics Manager Contact: Brandon Jennings Phone: 616.791.3842 E-mail: [email protected]

Sr. Logistics Analyst Contact: Joan Casterline Phone: 616.735.7354 E-mail: [email protected]

Sr. Logistics Analyst GSO Logistics Manager (based in HK) Contact: Jodi Nesbitt Contact: Candy Tam Phone: 616.791.5002 Phone: 852- 2916 7114 E-mail: [email protected] E-mail: [email protected]

Food Import Product Flow

Global Logistics Manager/Dry Food Contact: Crystal Feasby Phone: 616.791.5048 E-mail: [email protected]

Grocery Logistics Manager/Fresh Food Contact: Dean Hill Phone: 616.791.3844 E-mail: [email protected]

Customs Compliance Customs Compliance Manager Contact: Dennis Wendling Phone: 616-791-3620 E-mail: [email protected]

Customs Compliance Analyst Contact: Holly Clouse Phone: 616-249-6367 E-mail: [email protected]

Other Meijer Contacts Vice President Logistics Contact: Tom McCall Phone: 616.791.3986 E-mail: [email protected]

Director of International Logistics Contact: Judy Sweetman Phone: 616.791.3829 E-mail: [email protected]

Manager, Vendor Management (Carton Markings) Meijer C-TPAT Security Contact: Vendor Management Helpline E-mail: [email protected] Phone: 616.735.8334 E-mail: [email protected]

Meijer Quality Assurance (Testing) Meijer Quality Assurance Contact: Echo DeVos – Product QA/Comp Mgr Contact: Luke Pfeiffer – QA/Reg Foods Manager Phone: 616.735.8805 Phone: 616.791.5094 E-mail: [email protected] E-mail: [email protected]


mailto:[email protected]








Frequently Asked Questions

C-TPAT Factory Security/Inspection

Question: Is my factory required to go through an inspection?

Answer: All overseas factories producing merchandise for Meijer in are required to respond to an online security evaluation yearly. Factories located in

(Brazil, Egypt, Bangladesh, and Pakistan) must undergo an announced on site audit by Meijer’s designated auditor at Meijer’s expense. This inspection is only in regards to security for C-TPAT purposes. Any questions related to product inspections or other factory inspections not related to security need to go through Meijer Quality Assurance Department.

Import Payment Terms

Question: How will I be paid for the imported merchandise?

Answer: Payment terms are specified in the vendor agreement which is determined between the vendor and Meijer Buyer. Purchase orders may be paid by letter of credit, check or by tele-transfer (T/T). If you believe that your payment terms for an order are incorrect, please contact the Meijer Buyer to resolve any dispute.

Order Confirmation

Question 1: When do I need to provide an order confirmation?

Answer: At least 6 weeks prior to PO ship date but not too early (i.e. Not earlier than 120 days

before the PO ship date.)

Question 2: What is the order confirmation used for?

Answer: Customs classification and issuance of letter of credit if applicable. It will take at least 2-3

working days for Meijer US to work with bank to create letter of credit once order

confirmation is completed. It may then take another 2-3 working days for the L/C transfer

between advising bank and beneficiary bank. Therefore, please reserve enough processing

time before sending enquiry to Meijer for checking L/C status.

Question 3: Where/How do I confirm import orders?

Answer: www.meijervendornet.com. See Appendix C for a link to the instructions.

International Logistics Vendor Guide 19 February 2016 5

http://onestop.meijer.com/dist/Inbound%20Logistics/_layouts/WordViewer.aspx?id=/dist/Inbound%20Logistics/International/International%20Logistics/Routing%20Guide/International_Logistics_Vendor_Guide_June_2012.docx&DefaultItemOpen=0&Source=http%3A%2F%2Fonestop%2Emeijer%2Ecom%2Fsites%2Ffastsearch%2FPages%2FResults%2Easpx%3Fk%3Dinternational%2520logistics%2520vendor%2520guide%26s%3DAll%2520Sites

http://www.meijervendornet.com/

Question 4: What do I do if I get error message when trying to complete order

confirmation?

Answer: Please wait a few minutes and try again. If it still does not work, contact [email protected] for assistance.

Freight Forwarder

Question: Who is Meijer’s freight forwarder?

Answer: Meijer’s designated freight forwarder for both sea and air shipments is BDP International. See Appendix A for a list of BDP locations by country.

Incoterms

Question: What Incoterm should be used?

Answer: Meijer’s designated Incoterms® 2010 is FOB Origin.

On time shipment requirement

Question: What does Meijer consider as being shipped on time?

Answer: Meijer uses vessel sailing date versus the PO ship date to measure on time performance.

The PO is considered as an on time shipment if the actual vessel sailing date is same as

the Meijer PO ship date or at maximum 7 days before the PO ship date. Any sailing after

the PO ship date is considered as a late shipment.

Question: How do I know when my cargo should be ready in order to ship on time?

Answer: We suggest the cargo should be ready 14 days before the PO ship date in order to allow

sufficient time for all the local processes such as custom clearance, shipping instruction

(S/I), CFS consolidation, origin trucking arrangement etc. However, the actual cargo ready

date depends on each origins’ local cut off timeline. Please always approach BDP local

office for the detailed timeline.

Booking

Question 1: When is booking required for import shipments?

Answer: At least 21 days prior to PO ship date. Please see page 25 for details.

Question 2: Who is the booking placed with?

Answer: Meijer’s freight forwarder BDP International in the origin country. See Appendix A.



Ocean Transportation

Question: Which ocean carrier(s) am I required to use?

Answer: Carrier selection is determined by Meijer’s freight forwarder BDP International based on the purchase order and vessel availability. Meijer has direct contract with multiple carriers and hence, the sailing schedule maybe vary week by week. BDP is required to utilize all Meijer’s contracted carriers’ multiple sailing. Hence, please ensure your cargo is ready 14 days before the PO ship date in general or work with BDP local origin to determine the best timeline. Please see page 25 for details.

Container Loading

Question: How should the container be loaded?

Answer: It’s the suppliers’ responsibility to conduct a container inspection prior to loading to ensure it’s in good condition. Please see Appendix E and F for details.

All vendor loaded containers must be loaded first by purchase order and second by item within the purchase order. All of one purchase order will be together on the container, as will all of each item within the purchase order. Please do not load more than one Meijer DC on a container without prior approval from the freight forwarder BDP International.

Upon receiving BDP’s approval on the mixed DC vendor loaded (CY/CY) container, vendor must strictly follow BDP’s instruction on how to load the container sequence based on which DC should be loaded first and which should be loaded at the end. Vendor is liable for any extra costs associated with failing to follow the loading requirements.

In preparation for a U.S. Customs or other government agency examination, one carton of each style, lot number, or item must be loaded on the rear of the container. Refer to Appendix E for details.

Documentation Requirements

Question 1: What documentation is required on an import shipment?

Answer: A set of standard documents including the following is required on every import shipment. See page 13 for details.

- Commercial Invoice - Packing List - Beneficiary Statement - Inspection Certification - 7 Point Container Inspection Document - Canada Only – 17 Point Inspection - Container Load Plan (please use CLP template in Appendix L)

Shipment specific documentation may vary depending on country of origin or product. See page 16 for details.


Question 2: When do I need to submit documentation to Meijer’s freight forwarder?

Answer: - CY Shipments: Within 3 days after carrier’s CY cut-off - CFS or LCL Shipments: Within 6 days after Cargo Delivery - Any Documentation (eg. Country of Origin certificate) that local government/official authority requires on board date to be shown on the official copy: Within 5 Days after On Board Date

Question 3: What is a beneficiary statement?

Answer: A document issued by the beneficiary of the Letter of Credit or the factory in which the merchandise is shipping from.

Certifying the following:

- No prison or child labor was used to produce ordered goods - Product(s) from vendors/factories were not produced, manufactured, assembled or

packaged by the use of forced labor. - Product(s) from vendors/factories does not involve transshipments of merchandise - The true country of origin is ________________ (insert country of origin). - Have read and understand the recommendations by US Customs Service regarding

security and that those recommendations were in effect as of the date of production and shipment of goods.

- A complete set of original documents were delivered to the Freight Forwarder which included the required data elements for advance manifest filing.

Question 4: What is an inspection certificate?

Answer: A document signed by an authorized representative of the vendor (or beneficiary if paid by Letter of Credit), with the signer’s name and title typed certifying the following:

- Merchandise has passed inspection - All instructions have been followed for carton markings - Carton markings must show:

1. A “Ship From” address 2. The “Ship To” address including the building number 3. The Purchase Order number 4. Units per Carton/Pack Size/Selling Units per Master Carton 5. Vendor Item #/Style# (recommended, but not required) 6. Short Description (optional) 7. Country of Origin (required on sellable unit) 8. Meijer Case Pack ID/code number (optional) 9. Product UPC in both scannable and human readable format or 14 digit case pack (must exist in Meijer’s product system, and will show on your Purchase Order) 10. Additional information such as Size/Size Range and Color may be required based on your product category

- Country of origin markings have been appropriately placed on the selling unit


Meijer Vendor Policy

- Meijer is committed to conducting business in a responsible and ethical manner. We expect our

vendors to have similar standards.

- As we strive to continue our excellent importing record we are implementing this Vendor Policy. Meijer does not condone or permit the violation of any applicable domestic, foreign or international laws, rules or regulations.

- We expect our foreign vendors to be knowledgeable about the United States rules of origin. We will not accept illegally transshipped or intentionally mislabeled goods. The transshipment or intentional mislabeling of goods as to country of origin, fiber content, care instructions or other errors will not be tolerated. See Appendix K for the instructions for Carton Labeling instructions including Country of Origin.

- We expect all our vendors to embrace the standards of conduct outlined below.

- Legal Requirements. Compliance with all applicable legal standards and requirements of the country of manufacture, as well as those of the United States which relate to foreign activities.

- Transshipping. All merchandise shall be accurately marked or labeled with its country of origin, in compliance with the laws of the United States and those of the country of manufacture.

- Child Labor. Meijer will not utilize vendors who use labor of children below the minimum working age in the country of manufacture.

- Prison or Forced Labor. Meijer will not utilize vendors who make use of prison or forced labor. Meijer believes that effective monitoring is necessary to ensure that these standards are satisfied. We expect full access to all production facilities and to all relevant records. Meijer will take affirmative steps to verify these standards are achieved and will assert the right to conduct directly, or through agents unannounced on-site inspections.

- Intellectual Property/Trademark/Copyright/Patent Meijer expects their vendors to be knowledgeable about the products they produce and sell. We expect the Vendor to comply with all Intellectual Property laws and rulings. It is the Vendor's responsibility to confirm that the products sold to Meijer do not have a Patent, Copyright or Trademark on the product or any component of the product. If there is a Patent, Copyright or Trademark issued on the product it is the Vendor's responsibility to obtain the appropriate license.


Terms of Sale All direct import product will be purchased on a FOB, Port of Origin basis. Meijer and our designated service providers will move and provide US Customs for all shipments. Failure to use Meijer designated service providers will result in the following:

• The vendor will arrange for shipment to Meijer Door, • The vendor will provide custom clearance, and Payment terms will be jeopardized.

Any vendor shipping to Meijer on a DDP basis will be responsible for all liability as the term DDP describes. Meijer will not take on any legal or financial responsibility for any Vendor DDP shipments. Vendor acknowledges and agrees that any and all costs or charges paid by the Vendor in the country of origin are included in the Product cost payable by Meijer and as set forth in the Order. This includes those costs or charges not directly related to manufacture of the Product and payable by the Vendor associated with delivery of the Product to the FOB location set forth in the Order.

Sample’s Shipping Procedures

OVERVIEW: Meijer believes strongly in compliance with all government regulatory and labeling requirements. It is the vendor's responsibility to ensure that sample shipments comply with all applicable regulatory standards. DISPOSITION: Meijer does not pay or reimburse vendors for any samples. Any exceptions to this policy should be addressed with the Customs Compliance Manager. Please note, Meijer will not return any samples back to the original vendor. Samples will not be sold but instead shall be given to a charitable organization or destroyed through the Waste Segregation Bucket Program. Meijer will not accept any legal responsibility for any unsolicited samples. The Vendor is responsible for all fees associated with sample imports. SHIPPING: Samples only are to be sent to Meijer utilizing incoterms DDP via small parcel for example: FedEx, UPS, and DHL. It is the responsibility of the shipper to properly prepare the samples and associated documentation for shipment. Meijer will not take on the importer of record responsibility. The Vendor will be responsible for any sample product damage incurred as a result of shipping and the vendor shall pay for any expenses related to unsatisfactory goods including return shipping, and handling. Samples should only be shipped to:

Meijer Store Simulation Area - 984 2653 Walker Avenue, N.W. Grand Rapids, MI 49544-1307

U.S. CUSTOMS: Samples are to be used in the United States for soliciting orders, for testing purposes or for HTS classification review. It is the Vendors responsibility to ensure all applicable laws, regulations and standards are adhered to. Samples that are shipped to Meijer must be torn, perforated, marked or


mutilated in a conspicuous area to render the item unfit for resale. Additionally samples should be marked as “Not for Resale / Sample”. Special care must be afforded by the Vendor for any samples entering the USA under a duty free HTS classification. REJECTION: Any sample shipments found in violation of a regulation will not be accepted by Meijer. Any sample shipments that do not adhere to these Meijer instructions may be refused and returned at the Vendors expense and liability. Unsolicited samples will be rejected, refused and destroyed. RECEIVING: The Meijer Store Simulation Facility (984) has a Sample Receiving Standard Operating Procedure. The Meijer sample clerks are responsible to audit all incoming shipments of samples to verify that they comply with these requirements. Each sample area will have written procedures for the clerk to follow on how to control the product from the sample room. Additionally, Meijer Internal Audit will include samples as part of their audit on the Meijer Import functions.

Purchase Orders Meijer Purchase Orders are created by the Meijer Buyer and communicated to the vendor. It’s the vendors’ responsibility to cross check all the PO details upon receiving a PO from Meijer. Any change request initiated by vendor MUST BE communicated to Meijer buyers/merchandising team directly BEFORE shipment booking and all change requests on PO must be approved by Meijer buyers. International Logistics will administer cargo transportation guidelines and payment terms based on the Meijer Purchase Order negotiated by the buyer. The Meijer Buyer will communicate all approved changes to International Logistics.

Order Confirmation Process All import vendors are required to complete the Order Confirmation at www.meijervendornet.com. The Order Confirmation is used for two purposes: classification of the item(s) for U.S. Customs and payment information. When you receive the Meijer Purchase Order your next step is to complete the on-line Order Confirmation. The Order Confirmation must be entered a minimum of 6 weeks prior to the PO ship date (but not earlier than 120 days before the PO ship date). Instructions to complete this process are located in Appendix C. The letter of credit will not be issued until the Order Confirmation is completed and transmitted. Vendors can add as many POs as they want to one L/C., there is no limit and each PO can have different ship dates. When multiples Pos are put on one order confirmation, Meijer will issue one L/C for those respective orders. For detailed procedure, please refer to Appendix C. *NOTE: If you are a direct import vendor on ‘Pay by Check’ terms, you are still required to complete the Order Confirmation for classification purposes. If you are working with Li & Fung on your order, please contact a Li & Fung Representative for instructions regarding the Order Confirmation process. Any questions regarding the proper classification of your product can be directed to the Meijer Customs Manager.


Terms and Conditions https://meijervendornetinternal.meijervendornet.com/orderspayments/PurchaseOrders/Pages/default.aspx

Payment Methods Payments are made according to the terms on the Purchase order. *NOTE: Vendors must complete the order confirmation for classification purposes regardless of the agreed upon payment method. Details/Documentation Needed PRIOR to Release of Payment

• All documents have been tendered to the forwarder. • Forwarder has been paid any charges.

An essential component to the success of the direct import program is additional payment dating. A minimum of 60-day dating for either Letter of Credit or Pay by Check terms is standard. Meijer must establish dating terms at the time of negotiation. Letter of Credit For direct import vendors, Meijer’s bank, HSBC Bank, will issue a Letter of Credit before the ship date once the PO is confirmed on-line on https://www.meijervendornet.com/. The terms are listed in the Letter of Credit and will be adhered to by all parties. Please see Appendix C for instructions on how to complete the order confirmation. Its vendors’ full responsibility to cross check all the details in the L/C and notify Meijer if any amendment is needed. Pay by Check or Tele-transfer (T/T open account), Wire Invoices are submitted for payment, and should be submitted electronically, either through the WEB Invoice Application or EDI/AS2 connection, based on how you received your Purchase Order. If you have questions on how you are set up, please contact [email protected]. If you receive PO’s manually, send your invoice to: P.O. Box X, Grand Rapids, MI 49501

Electronic Set Up (Tele-transfer/Wire) Details Needed from Vendor/Supplier for an International Wire Transfer

• Beneficiary Account Name • Beneficiary Account Number • IBAN • Beneficiary Address • Beneficiary City • Beneficiary Country • Beneficiary Email (optional) • Beneficiary Bank


https://meijervendornetinternal.meijervendornet.com/orderspayments/PurchaseOrders/Pages/default.aspx

https://meijervendornetinternal.meijervendornet.com/orderspayments/PurchaseOrders/Pages/default.aspx

https://www.meijervendornet.com/

*Note: All other terms, conditions and requirements apply as stated in the International Logistics Vendor Guide.

Document Requirements Static Documents (required on every shipment)

• Commercial Invoice (See Appendix B for a sample invoice and requirements.) - The name and address of the actual manufacturer(s) must be listed on the invoice. - The name and address of the exporter must be noted.

• Packing List must state: - Carton dimensions (LxWxH) in centimeters for each style shipped - Gross weight and net weight for each style shipped - Net weight for shipments in kilograms - Gross weight and net weight for each style - Full vendor packs only - Less than vendor pack is not allowed (as shown on Meijer purchase order)

• Beneficiary Statement A document issued by the beneficiary of the L/C or the factory in which the merchandise is shipping from. Certifying the following: - No prison or child labor was used to produce ordered goods - Product(s) from vendors/factories were not produced, manufactured, assembled or packaged

by the use of forced labor. - Product(s) from vendors/factories does not involve transshipments of merchandise - The true country of origin is ________________ (beneficiary to insert country of origin). - Have read and understand the recommendations by US Customs Service regarding security

and that those recommendations were in effect as of the date of production and shipment of goods.

- A complete set of original documents were delivered to the Freight Forwarder which included the required data elements for advance manifest filing.

• Inspection Certification A document signed by an authorized representative of the vendor (or beneficiary if paid by Letter of Credit), with the signer’s name and title typed certifying:

a. Merchandise has passed inspection b. All instructions have been followed for carton markings c. Carton markings must show:

1. A “Ship From” address 2. The “Ship To” address including the building number 3. The Purchase Order number 4. Units per Carton/Pack Size/Selling Units per Master Carton 5. Vendor Item #/Style# (recommended, but not required) 6. Short Description (optional) 7. Country of Origin (required on sellable unit) 8. Meijer Case Pack ID/code number (optional) 9. Product UPC in both scannable and human readable format or 14 digit case pack (must exist in Meijer’s product system, and will show on your Purchase Order)


10. Additional information such as Size/Size Range and Color may be required based on your product category

d. Country of origin markings have been appropriately placed on the selling unit • 7 Point Checklist - Container Inspection & Seal Information document (Appendix F ) • CANADA ONLY – 17 Point Checklist Tractor & Trailer Inspection document (Appendix G) • Container Load Plan (CLP) - (CLP in Appendix L) - Within 24 hours after loading, please provide

the freight forwarder with a diagram of the container (Container Load Plan). This diagram will illustrate where each purchase order and item is loaded on the container. For factory load containers, please place the CLP on the last carton but NOT on the container door.

The container load plan must contain:

- Vendor Name - Meijer PO# - Meijer item# - Carton quantities - Weight in kgs - Cubic Meters - PO Ready Date - Meijer PO Ship date

• Bill of Lading -The Consignee and Notify Party to be listed on bill of lading:

Consignee: Meijer Distribution, Inc.

2929 Walker Ave. NW Grand Rapids, MI 49544 Fax: 1.616.453.6354

Notify Party: BDP International, Inc. 2350 3 Mile Road Grand Rapids, MI 49544 Tel: 1.616.791.3853 Fax: 1.281.775.3838 - Meijer only accepts a maximum 10 containers on each B/L.


Food Imports – Special Document Requirements Canned food items:

• Information that must be listed on the commercial invoice (in addition to Commercial Invoice requirements listed in Appendix B):

- Food Canning Establishment Number, - Submission Identifier Number, - Bio-Terrorism Act / FDA Registration Number - Per FDA requirements, the commercial invoice must include a statement confirming that

the goods were not refused entry from any other country prior to importation into the U.S. More details on the specific document requirements can be found on the following websites: Food Canning Establishment Number (FCE): http://www.registrarcorp.com/fda-food/fce-sid/?lang=en Submission Identifier Number (SID): http://www.registrarcorp.com/fda-food/fce-sid/ Bio-Terrorism Act / FDA Registration Number: http://www.fda.gov/oc/bioterrorism/bioact.html * Note: All other documentation requirements in the International Logistics Vendor Guide as stated on page 13 apply. Inspection Certificate A document signed by authorized representative of the vendor (or beneficiary if paid by Letter of Credit), with the signer’s name and title typed certifying the following:

a. Merchandise has passed inspection b. All instructions have been followed for carton markings c. Carton markings must show: purchase order number, DC number, UPC, style number d. Country of origin markings have been appropriately placed on the selling unit

Other Documents – Shipment Specific Documents Once the order confirmation and product classification process is complete, all the special document requirements/certificate (if any) will be listed on Meijer’s freight forwarder system. For details on how to view the special documents requirement, please contact your local BDP origin office. For all the special documents

• Visa - Correct weight, quantity and/or indicated on the commercial invoice - Correct textile category value • Duty reduction program documents

- NAFTA – Certificate of origin International Logistics Vendor Guide 19 February 2016 15

http://www.registrarcorp.com/fda-food/fce-sid/?lang=en

http://www.registrarcorp.com/fda-food/fce-sid/

http://www.fda.gov/oc/bioterrorism/bioact.html

- GSP - Form A Certificate of origin - DR – CAFTA – Certification of origin - US – Peru FTA –PTPA Certificate of origin - QIZ – Cert of Origin + QIZ statement on Invoice - AGOA – Certificate of origin - Any additional documents pertaining to the shipment as requested on the Letter of Credit or

by the Freight Forwarder or Customs Broker.

Other Government Documentation Requirements (only where applicable) The following additional document requirements may be required based on the products being shipped. Toxic Substance Control Act (TSCA) Certification of any shipment containing a chemical substance, in either bulk or part of a mixture complies with all applicable rules, or that shipment is not subject to the rules. See Appendix D for Supplier TSCA certification form. FCC Regulated Products (FCC) Products regulated by the US Federal Communications Commission/FCC are those that emit radiation or a frequency or have a digital device. In simplistic terms, if the product is used for communication and/or is electronic and/or emits radiation, then the product is probably regulated by the FCC. Examples, while not inclusive, are: radios, personal computers, digital cameras, microwaves, cell phones, televisions (plasma, CRT, and LCD) and memory cards. Information will be needed in order to complete the FCC Form 740 which reports the information regarding the radio frequency of the device and if it’s capable of causing harmful interference. See Appendix H for FCC Form 740. FDA Regulated Product (FDA) Products regulated by the FDA are those that emit radiation; are intended to improve one’s health; are eaten or drank; are used to eat or drink off of; or are used to cook with. Examples, while not inclusive, are DVD players, CD players, microwaves, computers with CD or DVD drives, traditional computer monitors (not liquid crystal), CRT televisions (not plasma or LCD), plates, mugs and cookie jars. Additionally, the FDA Form 2877 declaration is for electronic products regarding the radiation of DVD and CD players. This form must be completed by the vendor except for the following fields: port of entry, entry number, date offertory and importer of records name, title and signature. Meijer will complete "those" fields. See Appendix I for FDA Form 2877. Medical Device Form (FDA) FDA 2892 information which states the products medical device number. Chinese Ceramic Ware Factory Code (CC) The CC Code must be included on the commercial invoice to indicate that shipments of ceramic are produced by a manufacturer certified as part of an FDA/China Memorandum of Understanding (MOU).


Lacey Act (APHIS) The Lacey Act is broad and includes a wide scope of products including: live plants, plant parts, lumber and products containing certain plant material or products, which may include certain furniture, tools, umbrellas, sporting goods, printed matter, musical instruments, products manufactured from plant-based resins, and textiles. Meijer has legal responsibility to provide complete and accurate information and to file the Plant & Product Declaration form with APHIS (Animal and Plant Health Inspection Service) for certain products containing plant or plant parts. Meijer practices due care by acquiring information from our vendors at the time the order confirmation is received. If Meijer’s Customs Broker determines the commodity being imported will be subject to the Lacey Act requirements, Meijer’s Customs Broker will contact the vendor and provide the vendor with an Agriculture worksheet to complete. The vendor must provide the scientific names (genus and species) of the product on the worksheet and return to the Customs Broker within 48 hours. Please find attached as Appendix J the Agricultural Worksheet.

Wood Packaging Material (WPM)

U.S. import regulations require that wood packaging material (WPM) used in international trade is to be treated. Wood packaging material (dunnage, pallets, crates, skids) that are used in supporting, protecting or carrying an imported item must either be heat treated or subjected to Methyl Bromide Fumigation. This is to eliminate any pests that may reside in the WPM. Evidence of these treatments is by means of stamped IPPC markings on at least two sides of the WPM. The IPPC stamp must be visible on the shipping units facing out for Customs to easily see when opening the container. Treatment of WPM a) Heat Treatment (HT)

Wood packaging material should be heated to a minimum wood core temperature of 56 degrees centigrade for a minimum of 30 minutes.

b) Methyl Bromide (MB) Fumigation Wood packaging material fumigated with methyl bromide gas. Marking of WPM

WPM must be marked with the IPPC logo and the two letter ISO code for the country that treated the WPM. The marking must also include the unique number assigned by the national plant protection organization to the company responsible for ensuring the WPM was properly treated, and either the abbreviation HT (heat treatment) or MB (methyl bromide). Evidence of these treatments is by means of stamped IPPC markings on at least two sides of the WPM. The IPPC stamp must be visible on the shipping units facing out for Customs to easily see when opening the container.


Booking & Pre-shipment Inspection Requirements for WPM

1) Vendors shipping any WPM must identify that there is wood packaging at time of booking with the Meijer freight forwarder. 2) WPM need to be inspected by Meijer’s freight forwarder prior to exportation at either:

a) the vendor’s location on the container loading day or

b) the shipment needs to be delivered to the freight forwarder’s Container Freight Station (CFS) All containers can only be shipped provided the WPM inspection is passed. Wooden/Paper Pallet Specification Please refer to appendix K – Carton Labeling & Pallet Specification

Requirement for Customs Clearance and Other Government Agencies As a regulatory requirement for entering product into U.S. Commerce, Meijer has a process in place when we are the Importer of Record to make sure product has fully cleared Customs and other governmental agencies prior to moving to our distribution facilities. On any occasions where Meijer is not the Importer, Customs clearance is the responsibility of the vendor who are acting as the Importer of Record. As laid out in Meijer’s PO Terms and Conditions, all goods shipped to Meijer shall conform to applicable specifications, shall be of good material and workmanship and free from defects, contamination, impurity or adulteration. In addition, goods shall conform to any and all requirements, conditions or provisions of applicable federal, state, or local law. Merchandise must be Customs and FDA cleared prior to being delivered to Meijer’s distribution facilities. In the event that product has not fully cleared, Meijer must be notified within an hour of the vendor being informed of the hold. If product has not fully cleared but arrives at our warehouse, this impacts Meijer’s relationship with the FDA and US Customs. There is also the potential for these items to reach our stores and be sold to customers if they are able to be received into inventory. If a recall is required to stop product flow due to a regulatory hold, the vendor will be responsible for covering all costs associated with the recall. Customs clearance is facilitated at Meijer through our Customs Broker/BDP International.

• The Broker is notified via US Customs’ electronic ABI system of any holds on the merchandise.

• Manifest holds are also visible to the steamship lines through AMS.

• For FDA holds, the broker notifies the steamship line of the hold and advises that the merchandise must stay at the port until notification of release has been provided.

• The Broker also notifies Meijer of the hold. Meijer expects that vendors delivering imported goods to Meijer will work with their Customs Broker to implement a similar process so that merchandise is not delivered unless it is fully cleared by Customs and other governmental agencies. International Logistics Vendor Guide 19 February 2016 18

Carton Markings See Appendix K for full instructions.

Document Presentation for Payment Upon delivery of the cargo, you must submit the commercial documents to the Freight Forwarder and pay all of the origin charges to the Freight Forwarder. The Freight Forwarder will then issue an original Forwarder’s Cargo Receipt (FCR)* and either an ocean bill of lading. For vendors paid by letter of credit, a second set of documents must be surrendered to the vendor’s advising bank. Vendors paid by check do not need to send shipping documents to Meijer Logistics. Invoices for payment by check should be submitted electronically, either through the WEB Invoice Application or EDI/AS2 connection, based on how you received your Purchase Order. If you have questions on how you are set up, please contact [email protected]. If you receive PO’s manually, send your invoice to P.O. Box X, Grand Rapids, MI 49501. No additional documents are required to be sent to Meijer Logistics. *NOTE: EFFECTIVE FEBRUARY 4, 2008: FCR’s are issued once cargo is confirmed on board a vessel and all the local charges are settled.

Letters of Credit – Payment Meijer has a specific set of guidelines for document presentation. Payment is denied if the documents presented do not comply with the terms and conditions specified in the Letter of Credit. Questions regarding the status of payment for Letter of Credit must be directed to the Advising Bank. *Note: Late document fee of USD $50.00 will be deducted from the beneficiary’s proceeds on each draw where the date of receipt of documents, shown on the FCR, exceeds FCR receipt date of goods by more than 4 days. - CY Shipments: Within 3 days after carrier’s CY cut-off - CFS or LCL Shipments: Within 6 days after Cargo Delivery - Any Documentation (e.g. Country of Origin certificate) that local government/official authority requires on board date to be shown on the official copy: Within 5 Days after On Board Date

Import Vendor Booking/Shipping General Guidelines Key Date Definition: “PO Ship Date” is defined as the latest date of the goods must be on board a vessel.



“Shipping Window” is defined as the 7 day window the goods are allowed to ship. This is calculated by taking the “latest ship date” on the Meijer PO and counting back 7 calendar days. For instance, if the latest ship date is 3/15, the shipping window would be 3/8-3/15. Our nominated freight forwarder, in country, will work with the vendor to manage shipments accordingly. “Shipment Booking Date” The vendor is required to Book each Meijer PO with the respective freight forwarder (Appendix A), a minimum of 21 days prior to the PO ship date. Bookings can be accepted up to 30 days prior to ship date. The booking is to facilitate planning and guarantee space on a specific vessel to support the PO ship date. “Cargo Ready Date (CRD)” For CFS (less than container load) shipment: Date the supplier is ready to deliver cargo to Meijer’s nominated freight forwarder for consolidation. For CY (full container load) shipment: Date the supplier is ready to load a full container at factory location. Meijer recommends the cargo should be ready at least 14 days prior the Meijer PO ship date (i.e. the last day of the shipping window) in order to allow sufficient time for processing all the local pre-shipment activities to ship on time. “Cargo Receipt Date” is defined as the date that the cargo delivered to the warehouse for CFS shipment or the laden container return and gate in to the origin port. Cargo ready date may not always be the same as the cargo receipt date. The actual delivery time may vary between different origins and different carriers. Vendors should work collaboratively with Meijer’s nominated freight forwarder origin office to understand the local timeline, to deliver the cargo within the CFS receiving window or return the laden container directly to port within the CY delivery window that’s assigned by Meijer nominated carrier as well as based on loading port timeline restriction. “Documentation Submission Timeline” The vendor is required to supply the freight forwarder with all applicable documents, per the letter of credit requirements, within 3 days of carrier CY cut-off. - CY Shipments: Within 3 days after carrier’s CY cut-off - CFS or LCL Shipments: Within 6 days after Cargo Delivery - Any Documentation (e.g. Country of Origin certificate) that local government/official authority requires on board date to be shown on the official copy: Within 5 Days after On Board Date “Safety of Life at Sea (SOLAS) – Container Weighing Rgulation"

See Appendix M for the vendor memo.


Timeline of all Pre-shipment Activities

Examples above is a shipment from Yantian origin

Black dots are the shipping window and Cargo Ready Date (CRD)

Blue dots are the CFS window which is when suppliers need to deliver their cargo to forwarder’s origins warehouse for consolidation (Cargo receipt date can be any day within this window for CFS shipment)

Purple dots are the CY window which is when suppliers need to return the laden container to the origin ports directly (Cargo receipt date can be any day within this window for CY shipment)

Red dots are the official custom/documentation cut off and vessel ETD

Meijer PO Ship Date

3/18

Cargo Ready Date 3/4

Vessel ETD 3/15 CY Closing

3/13

S/I, AMS cut off 3/11

CFS Closing 3/10

CFS Opening 3/4

CY Opening 3/9

1st

day of shipping window

3/11

CFS delivery window (depends on each origin free time)

CY delivery window (depends on each

carrier/port free time)

- Container Load Plan - CFS consolidation - Trucking booking - Container pick up - Return laden container to port

Vendor Delivery Window

Forwarder activities for CFS shipment


Timeline of the whole PO cycle management

Examples above is a shipment from Yantian origin

Black dots are the shipping window (i.e. the cargo must sail within this window to be considered as on time shipment) Blue dots are the date that suppliers are expected to follow Red dots are the CFS receiving window, (i.e. the period that supplier must deliver their cargo to the CFS warehouse) which is subject to change depending on each origin’s warehouse free time and closing. Similar to a CY shipment, the window for returning laden container is subjected to change depending on each carrier. For exact timeline, please check with the freight forwarder’s origin office Purple dot is the vessel ETD that BDP will plan based on the CRD and Meijer PO ship date

CANADA Routing Requirements

Import orders from Canada, where Meijer acts as the Importer of Record, have certain requirements that need to be met to ensure compliance with U.S. Customs regulations. All vendors must utilize BDP SmartVu (www.bdpinternational.com) for online shipment booking. This is required for all FOB Origin purchase order terms. This requirement is for both truckload and less than truckload shipments. BDP SmartVu will serve as the truck routing portal for Meijer shipments. Meijer, or our freight forwarder, will advise you of the carrier selected for the shipment following the receipt of all required documents.

o For account setup or other SmartVu questions, send email to: [email protected]

o The following information is required to set up your account:

o FOB Country (i.e. Canada) o Shipper Name o Shipper Address o Telephone/Fax numbers

Meijer PO Ship Date

3/18

CFS opening 3/4

CFS closing 3/10

Cargo Ready Date

3/4

1st

day of shipping window

3/11

Drop Dead Date for Order Confirmation

2/4

ETD 3/15

Booking Date 2/25


http://www.bdpinternational.com/


o Name (for username creation) o Email address o PO Number Example

CANADA Document Requirements and General Guidelines Following the submission of your cargo booking/routing request, all vendors must submit the following information to BDP International in Grand Rapids, MI 48 hours prior to the desired date of shipment. The receipt of all required document will allow Meijer’s customs broker to clear U.S. Customs and other government agencies in a timely manner. Documents can be faxed to: 1.281.775.3838 or scanned via email to: [email protected] Static Documents (required on every shipment)

• Commercial Invoice • Packing List • Beneficiary Statement (see page 13 for details) • Inspection Certificate (see page 14 for details) • Tractor & Trailer Inspection - 17 Point Checklist (Appendix G) • Bill of Lading

Shipment Specific Documents

• Trademark Agreement • Duty reduction program documents • NAFTA – Certificate of origin

Canada General Guidelines:

• Due to compliance issues with small parcel carriers, Meijer does not support small parcel collect shipments from Canada. All small parcel shipments should be shipped under FOB Destination, Freight Prepaid terms. Meijer will not be the importer of record for these shipments.

• Single shipment per purchase order. Meijer shipments should not exceed a truckload quantity. If your order exceeds truckload cube or weight restrictions, please contact Meijer Logistics at [email protected] and we will work with Meijer Merchandise Planning to resolve this issue.

• Transit time for commodities subject to United States Food and Drug Administration entry approval must have a minimum of 48 hours from vendor shipping to Meijer receiving. Meijer does not support an overnight transit time from Canada into our distribution facilities. Orders will not be received into our facilities until FDA release has been received.

All other terms, conditions, and requirements apply as stated in this guide for Canada shipments.




Booking Procedures for Ocean Shipments The vendor must complete a booking on-line with Meijer’s Freight Forwarder, BDP International as early as 30 days prior to the PO ship date but no later than 21 days prior to the PO ship date. Click this link for details on how to get set up with the on-line booking tool. Also see Appendix A for this on-line booking information along with a listing by country of points of contact for freight forwarder information. The Vendor must work directly with Meijer freight forwarder, not with the ocean carrier. Delivery of full containers and LCL is then coordinated between the vendor and the freight forwarder. The freight forwarder will issue a “Vendor Factory Load Letter” (Appendix E) to the vendor upon booking. These guidelines must be followed in order to avoid penalties related to non-compliance. Ocean Shipments All ocean shipments will be booked based on the destination on the purchase order, delivery date, and vessel Estimated Time of Arrivals (ETA). Equipment size selection, Full container loads (FCL) and less than container loads (LCL) are selected by the Meijer Freight Forwarder based on the following guidelines:

MEIJER’S LOAD-ABILITY GUIDELINE (the expected CBM for each FCL (CY/CY) container

*Note: Before the acceptance of cargo, the Freight Forwarder must have authorization from Meijer International Logistics to use 20’ equipment. Factory loaded container must be loaded in accordance with US weight limits as follow while the whole container weight must still be within the above overall weight limit, failure to load within these specifications will result in additional expense to the vendor.

lbs Kg Cu.ft CBM20' Dry Container 8'6'' 38,000 17,237 1000 2840' Dry Container 8'6'' 42,000 19,051 2000 57

40HC' Dry Container 9'6'' 42,000 19,051 2300 6545' Dry Container 9'6'' 43,500 19,731 2650 75

Size & Type HeightMaximum Weight Volume

U.S. weight limits on the drives and axles are as follows (apply to all container sizes): #1: Tractor front axle 12,000 lbs / 5,357kg max #2 & #3: Tractor rear axle 34,000 lbs / 15,178kg max #4 & #5: Trailer rear axle 34,000 lbs / 15,178kg max


https://www.bdpsmart.com/login

Note: Any costs which Meijer incurs as a result of containers that do not conform to the above loading and legal requirements will be charged back to the vendor responsible for loading the container.

Consolidation of Less than Container Load (LCL) Ocean Shipments Delivery to the CFS should be made at least 14 days prior to the Meijer ship date. CFS timelines may vary. Contact Meijer’s local freight forwarder office to confirm the CFS timelines. The vendor must transfer finished goods to Meijer specified freight forwarder facility. The freight forwarder is responsible for consolidating multiple vendor orders into full container shipments based on expected delivery date. The freight forwarder is responsible for moving freight to the port for exportation. The use of the consolidator’s facility requires timeliness on the part of each factory. A factory delay can set the entire shipment off schedule, resulting in additional warehouse charges, storage charges, dead freight cost of original planned container, discrepancies to the Letter of Credit and penalties, all the additional cost will be charged to the vendor. To avoid delays, vendors are required to deliver the finished goods to the consolidator by the locally published cut-off times. Local consolidation fees are for the account of the origin vendor. Types of fees can include (but are not limited to):

• CFS Receiving Charge • Documentation Fee • Handling Fee • CY THC

Full Container Load (FCL) Ocean Shipments All shipment bookings must be done at least 21 days before the PO ship date especially for the factory load container. This will allow the forwarder time to book space on a vessel and arrange for the container to be available to the factory in a timely manner. Vendors must check the condition of the container prior loading to ensure it’s in good condition. Please follow appendix F to conduct the container inspection and if the result is unsatisfactory, please work with Meijer’s freight forwarder to change the container immediately. Vendors will be liable for any claims if cargo is loaded in an unsatisfactory container before sailing. All vendor factory loaded containers should be floor loaded. Any cargo that is expected to ship on a pallet or slip-sheet must be pre-approved by Meijer before the shipment booking. To avoid delays and vendor penalties, vendors are required to deliver containers to the port of origin no later than the vessel cutoff date of the sailing as specified on locally published listings. For all factory load containers, vendors should load containers by a single destination (DC). If there is not enough volume to warrant Direct-to-DC shipments, the vendor should deliver all cargo to Meijer’s freight forwarder’s CFS warehouse for further consolidation. Mixed DC factory load containers are NOT allowed unless this is approved by Meijer Inbound logistics team upon shipment booking.


If the supplier doesn’t have enough volume but insists to ship a light load CY/CY container, Meijer may charge the vendor for any additional costs associated with dead freight cost and additional trucking in the US. Please follow Meijer’s freight forwarder’s final instruction as they will base on the overall actual cargo situation to work this out with Meijer logistics team.

Air Shipments - Only on Exception Basis Air freight as a mode of transportation for Meijer cargo is only used on an exception basis. Air freight can be of three methods:

• Pre-paid – air freight charges paid to the Meijer Distribution Facility by the vendor. • Pre-paid with Ocean/Air difference – air freight charges prepaid by vendor and ocean freight

charges invoiced by vendor back to Meijer. The vendor should contact International Logistics for ocean freight costs to invoice.

• Collect – air freight charges paid by Meijer with pre approval from Meijer as noted below 1. Meijer Merchandising must completely fill out an Air Freight Request Form and return to

International Logistics Analyst. The form must be signed by the Director of Planning and the Merchandising Vice President.

2. The vendor/ buying agent will be required to submit documents to Freight Forwarder (BDP) prior to release of air shipment. *Note: Commercial invoices may only include up to 30 purchase orders.

3. Documents will be inspected by the Customs Broker to ensure all required documentation have been provided for clearing US Customs.

4. Prior to approving documents, the commercial invoice will be sent to Meijer Customs Compliance to review for accuracy. The commercial invoice will be compared to the PO to ensure all unit prices match and any allowances or other additions to the price payable are reported to Customs.

5. Once the Customs Broker BDP International in Grand Rapids receives confirmation from Meijer Customs Compliance that the documentation is accurate, BDP will respond to the e-mail from the BDP origin office informing them that all of the necessary documentation is in place and the shipment can be booked with the airline.

FREIGHT WILL NOT FLY UNTIL THE DOCUMENTS ARE REVIEWED AND APPROVED BY CUSTOMS BROKER AND MEIJER CUSTOMS COMPLIANCE. The vendor must contact the freight forwarder to confirm and book the shipment. The vendor is to use a Meijer nominated air freight forwarder. Vendors that fail to follow this instruction will be responsible for the move to our “door”. This includes U.S. customs clearance and duties, as under the international incoterm DDP – Deliver Duties Paid Meijer Distribution Facility. Vendors must ensure that orders are on board an aircraft by the ship dates as listed on the purchase order. Visa product must have the original visa present at the time of cargo presentation; otherwise, the cargo will not be loaded for shipment.


Cargo Manifest Requirements In compliance with U.S. Customs and Border Protection’s 24-Hour Rule, the following information must be supplied by all vendors to Meijer freight forwarder 72 hours before vessel’s close day. Failure to do so will result in delayed shipments and penalties up to $10,000. If this occurs, any expenses, penalties, or other monetary ramifications will be charged back to the vendor for failure to comply. Manifest Data for CFS/CY Consolidation Boxes must be entered into the Freight Forwarding System within 3 days of Container Stuffing. For cargo originating in Central America, the manifest will be entered within 48 hours after the containers are “Confirmed on Board”. For CY/CY Containers, excluding Central America, the Container Load Plan must be provided by Vendor to the Freight Forwarder within 24 hours prior to vessel closing. Failure to do so will result in Meijer penalizing the Vendor US$250 per occurrence.

For cargo originating in Central America, the Container Load Plan must be provided 3 days prior to container pick up from the factory. Required information to be presented to forwarder 24 hours before vessel close day. * Note: For Central America, this is required prior to container pick up at factory.

• Complete name and address of consignee. This information must accurately reflect the party who will be receiving the merchandise.

• Detailed cargo description. No generic descriptions are allowed, such as FAK or "general cargo" and "said to contain." Such categorical descriptions, such as "stuffed toy" or "electronics," are likewise insufficient.

• Container numbers.

• Seal numbers.

C-TPAT Supply Chain Security Requirements All Supply Chain Service providers are required to be C-TPAT certified. C-TPAT Factory Security Process

U.S. Customs is focusing more on risk assessment in the supply chain. It has created additional guidelines for C-TPAT members. The Meijer process is based on risk and takes into account these guidelines from U.S. Customs. Meijer uses a software system GT Konnect to manage our C-TPAT Security program. All Import vendors are e-mailed a log in and password to the GT Konnect system.


All import vendors whether a direct import vendor or a Li & Fung vendor are required to complete either an annual on-line factory security evaluation or on-site audit prior to the vendor’s first PO ship date. Vendors should also notify Meijer Customs Compliance to: [email protected] any time a new factory is being used. • Low Risk Ratings : If a factory is located in a country with a low risk rating (1, 2, or 3) the factory will be required to complete a security questionnaire consisting of 84 questions within the GT Konnect system within two weeks of the solicitation request. Vendors that fail to complete the questionnaire in the system within 2 weeks of request will have their import purchase orders placed on hold until the questionnaire is completed. This includes ALL MEIJER PURCHASE ORDERS from this vendor.

• High Risk Rating: If the factory is located in a country with a high risk rating (4 or 5), an on-site physical security audit will be conducted by Meijer’s designated auditor. These audits are done at Meijer’s expense and need to be completed within one month of request and prior to the first PO ship date. Meijer will coordinate the scheduling of the on-site security audit with the auditor and vendor.

*Note: The C-TPAT audit/evaluation process is waived for the following reasons only:

• If the vendor is a C-TPAT member and provides their SVI number. • If the vendor is part of a Mutual Recognition Arrangement and provides their program

certificate to verify that they have been accepted into their government program C-TPAT Random Factory Audits

Meijer Customs Compliance will also be performing additional verification on 4 randomly selected “low risk” factories each period. We will be requesting examples of procedures and pictures to substantiate the answers provided on the questionnaires. This will help ensure that the factories have appropriate security measures in place. Vendors will have 2 weeks from the request date to respond to Meijer Customs Compliance with the appropriate documentation and pictures. If during this random verification we find inadequate security controls are in place at a low risk factory, an announced on-site security audit will be required to be conducted by Meijer’s designated 3rd party auditor. If you have any questions, feel free to contact [email protected] Manufacturer Security Recommendations/Guidelines

Manufacturers are asked to develop and implement a sound plan to enhance security procedures. These are general recommendations that should be followed on a case by case basis depending on the company's size and structure and may not be applicable to all. The company should have a written security procedure plan in place that addresses the following: Physical Security: All buildings should be constructed of materials, which resist unlawful entry and protect against outside intrusion. Physical security should include:

• Adequate locking devices for external and internal doors, windows, gates, and fences.

• Segregation and marking of international, domestic, high-value, and dangerous goods cargo within the warehouse by a safe, caged, or otherwise fenced-in area.

• Adequate lighting provided inside and outside the facility to include parking areas.

• Separate parking area for private vehicles separate from the shipping, loading dock, and cargo areas. International Logistics Vendor Guide 19 February 2016 28


• Internal/external communications systems in place to contact internal security personnel or local law

enforcement police. Access Controls: Unauthorized access to the shipping, loading dock and cargo areas should be prohibited. Controls should include:

• The positive identification of all employees, visitors and vendors.

• Procedures for challenging unauthorized/unidentified persons.

Procedural Security: Measures for the handling of incoming and outgoing goods should include the protection against the introduction, exchange, or loss of any legal or illegal material. Security controls should include:

• A designated security officer to supervise the introduction/removal of cargo.

• Properly marked, weighed, counted, and documented products.

• Procedures for verifying seals on containers, trailers, and railcars.

• Use of high security seals as per Appendix E in the Vendor Factory Load Letter.

• Seal Changes need to be reported to Meijer within 48 hours of occurrence.

• Procedures for detecting and reporting shortages and overages.

• Procedures for tracking the timely movement of incoming and outgoing goods.

• Proper storage of empty and full containers to prevent unauthorized access.

• Procedures to notify Customs and other law enforcement agencies in cases where anomalies or illegal activities are detected or suspected by the company.

• Personnel Security: Companies should conduct employment screening and interviewing of prospective employees to include periodic background checks and application verifications.

• Education and Training Awareness: A security awareness program should be provided to employees including recognizing internal conspiracies, maintaining product integrity, and determining and addressing unauthorized access. These programs should encourage active employee participation in security controls.

(Domestic Imports) DDP Ocean Container Seal Validation Process “Domestic Imports” happen when the vendor is responsible to deliver the product from overseas to our distribution facility and clear the goods through US Customs. Although the goods arrive in an ocean container and there is no physical distinction, Meijer is not the importer of record. It is Meijer’s policy to quarantine all containers that have seal discrepancies, no data found in the Meijer system, or a non-high security seal. Since Meijer is not the importer of record, a domestic import would not go through Meijer’s import processes and we would not have any information on file for a domestic import container. Therefore when a domestic import container arrives at our facility it would be placed in the quarantine area. For these types of shipments where Meijer is not the importer of record and the vendor is coordinating the importation of the product all the way to the Meijer distribution facility, Meijer


requires vendors to supply Inbound Logistics Management [email protected] (Brandon Jennings, Joan Casterline and Jodi Nesbitt) with a packing list and bill of lading. Customs Compliance management will then validate the information and communicate with Meijer Asset Prevention the release of these containers from the quarantine area.

Imports and Vendor Non-Compliance Penalties and Debits

• Failure to use Meijer designated service providers will result in the vendor having to arrange for shipment to the Meijer door. Vendor will provide all customs and other government agency clearance and all costs associated with the shipment.

• All charges associated with overweight containers will be charged back to the vendor. Potential charges include: chassis fees, additional drayage cost, detention, and fines, trans-loading and additional handling cost.

• U.S. Customs may issue an Importer Security Filing penalty in the amount of $5000 for incorrect or delayed submissions.

Debits to be enforced for Non-compliance on Imports

• Penalties for incorrect labeling/PO association: o $125.00 when carton marking reflects the incorrect DF location o $225.00 for failure to load container sorted by Meijer P.O. and Meijer Destination

• $250 penalty for failure to provide container load plan within 24 hours after loading • $550 penalty for late or incorrect documentation that caused a delay in customs clearance, in

addition to any storage or detention fees incurred. • $200 for an incorrect visa • $500 for partial shipment per purchase order – Orders shipped on multiple bills of lading or

orders that are not shipped complete. • $75 ($25 administrative fee + $50 entry correction fee) penalty per invoice for commercial invoice

errors • $500 minimum or 3% of PO value deducted for late shipment per purchase order



Appendix A –On-Line Booking Tool & Country List of Freight Forwarders Online Booking Tool: https://www.bdpsmart.com/login Freight Forwarder Point of Contact by Country: https://meijervendornetinternal.meijervendornet.com/VendorNet%20Master%20Document%20Library/BDP%20Country%20Contact%20List.pdf


http://onestop.meijer.com/dist/Inbound%20Logistics/International/International%20Logistics/International%20Logistics%20Vendor%20Guide/Meijer%20Freight%20Forwarders%20and%20Consolidators%209-22-08.xls

https://www.bdpsmart.com/login

https://meijervendornetinternal.meijervendornet.com/VendorNet%20Master%20Document%20Library/BDP%20Country%20Contact%20List.pdf

https://meijervendornetinternal.meijervendornet.com/VendorNet%20Master%20Document%20Library/BDP%20Country%20Contact%20List.pdf

Appendix B - Commercial Invoice Requirements

The commercial invoice that accompanies each shipment and is used to achieve US Customs Clearance. Meijer wants to assure that invoices received from our vendors are detailed in describing the product in full, correct in detailing the price paid, list all the incidental charges, and correctly describe the terms of sale. The following are required on all commercial invoices. It is the responsibility of the buying agent, or if no buying agent, Meijer Merchandising to communicate this information to our vendors.

1. Seller name and address. 2. Exporter name and address 3. Name and address of the factory producing the goods. If there are multiple manufacturers, please

specify which items go with the appropriate manufacturer. 4. If a fabric product, provide fabric manufacturer name and address. 5. Meijer name and address. 6. Detailed description of the merchandise with identifying product code, plus grade and quality (if

appropriate). The information needs to be in sufficient detail to permit classification in the HTSUS. 7. UPC or Item Number. 8. Currency. Must be in US Dollars. 9. Invoice quantity. Be sure to indicate the unit of quantity such as lbs., kg, m.t., etc. 10. Unit cost and total value. The value on the commercial invoice must match the total amount that will

be paid to the vendor. Exceptions must be referred to the Customs Manager for review. 11. Terms of sale. Make sure that the terms of sale are stated clearly. The majority of our shipments are

terms of sale are FOB (foreign port). 12. Charges. These need to be itemized by name and amount. Meijer does not require or expect that the

international freight and insurance charges will be on the invoice. The Customs Broker reports this information on the 7501.

13. Country of Origin. Manufacturing Country 14. Discounts and credits. It must be indicated what the discount or credit was for. This will help with

determining if the item is dutiable or non-dutiable. 15. US components that have been incorporated into the goods. If any U.S. components sent overseas

(these must be items that are U.S. country of origin) indicate this fact with the value of the component. In addition, indicate the cost to ship the component to the supplier.

16. Commercial invoice must be in English, or an English translation provided. 17. Packing/marking details. This must be in English or an English translation and indicate what is in each

carton of the shipment. The Customs Inspector must know what is supposed to be in a carton before it is opened.

See commercial invoice example next page.


Commercial Invoice

DATE: SHIPPER/EXPORTER CONSIGNEE Attention: Attention: Phone: Phone: Email: Email: NOTIFY PARTY: Manufacturer Name and Address: Fabric Manufacturer Name and Address: Container # Terms : Reference or PO #: DESCRIPTION COUNTRY UPC# OF OF HTS UNIT TOTAL ITEM # GOODS ORIGIN CODE UM QTY VALUE VALUE

Total: $0.00 Additional Costing Details: Deductions Allowance % $ Commission % $ License % $ Royalty % $

Final Total: $0.00 Date:____________________ Signature:_________________________________


Appendix C – Order Confirmation Instructions https://meijervendornetinternal.meijervendornet.com/helpandtraining/VendorNetHelpDocuments/Order%20Confirmaton%20Instructions.pdf


https://meijervendornetinternal.meijervendornet.com/helpandtraining/VendorNetHelpDocuments/Order%20Confirmaton%20Instructions.pdf

https://meijervendornetinternal.meijervendornet.com/helpandtraining/VendorNetHelpDocuments/Order%20Confirmaton%20Instructions.pdf

Appendix D – Toxic Substance Control Act Certification (TSCA)

Toxic Substance Control Act Certification

19 CFR 12.121 (Exporter’s Copy)

Check the appropriate statement:

I certify that all chemical substances in this shipment comply with all applicable rules or orders under TSCA and that I am not offering a chemical substance for entry in violation of TSCA or any applicable rule or order thereunder.

I certify that all chemical substances in this shipment are not subject to TSCA.

Date:

Signature of Exporter:

Print or Type Name & Title:

Company Name & Location:

List products covered by this certification, with the Chemical/Ingredient name and CAS# on the following page. If an ingredient is proprietary, list “Proprietary” in the Chemical/Ingredient Name Field.


Chemicals Covered by this Certification

PO# Product Name Meijer PID Meijer UPC Ingredient/Chemical Name CAS#


Appendix E- Vendor Factory Load Letters (1) CY Load Letter

Dear Meijer Vendor of a CY Load:

You have just contacted our freight forwarder (consolidator), ____________, to make a booking for goods which will

be shipping in the near future. Meijer has outlined strict guidelines for our freight forwarder to follow on all

shipments for Meijer. Your adherence to these guidelines is required.

Container Loading and Inspection:

Prior to loading, all containers must be inspected by the manufacturer/shipper to ensure the physical integrity of

the container. There are seven areas of the container that must be inspected prior to loading: front wall, left side,

right side, floor, ceiling, roof, inside and outside of doors, and undercarriage. The manufacturer must also ensure

the reliability of the locking systems of the doors. Vendors are responsible for rejecting equipment that has holes

or other anomalies that could potentially damage loaded products or other containers. Vendors will assume

responsibility for damages as a result of not following this instruction. The attached form should be used to perform

this inspection. This form is to be signed and dated and included in your documents that are presented to the

freight forwarder.

Vendor loading of containers is a privilege which enables the vendor to keep CFS costs to a minimum. Meijer

vendors who load containers need to be aware of the Meijer Container Loading rules and strictly comply with the

U.S. weight limits on the drives and axles as listed below. All containers loaded by vendors must be loaded first by

purchase order and second by item within the purchase order. All of one purchase order will be together on the

container, as will all of each item within the purchase order. In case you foresee this loading sequence will break

the US drive and axles weighing rules due to the cargo weight of each PO is significantly different from each other,

then please rework your container load plan and inform Meijer Freight Forwarder that you need to override this

loading instruction before shipment.

Please do not load more than one Meijer DC/RSC on a container without prior approval from the freight forwarder.

In preparation for a U.S. Customs or other government agency examination, one carton of each style, lot number, or

item must be loaded on the rear of the container.

Note: Meijer does not accept less than full vendor packs. Meijer will not pay you for any cartons containing less than a vendor pack. Container Loadibility (Weight and Cube):

The following are the established guidelines for Meijer containers. We recognize that specific commodities may require exceptions to these guidelines. Meijer’s freight forwarder will handle requests for exceptions to these guidelines at the container level. The U.S. has strict weight limit laws. You must comply the with the axle weight limits established in the United States. The weight must be evenly distributed in the container according to these axle limits while the whole container weight must still be within the overall weight limit that listed in the table. .


Any costs which Meijer incurs as a result of containers that do not conform to the above loading and legal requirements will be charged back to the vendor responsible for loading the container. Wood Packaging Material (WPM) (dunnage, pallets, crates, skids) U.S. import regulations require that wood packaging material (WPM) used in international trade is to be treated. Wood packaging material (dunnage, pallets, crates, skids) that are used in supporting, protecting or carrying an imported item must either be heat treated or subjected to Methyl Bromide Fumigation. This is to eliminate any pests that may reside in the WPM. Evidence of these treatments is by means of stamped IPPC markings on at least two sides of the WPM. The IPPC stamp must be visible on the shipping units facing out for Customs to easily see when opening the container. Treatment of WPM a) Heat Treatment (HT) Wood packaging material should be heated to a minimum wood core temperature of 56 degrees centigrade for a minimum of 30 minutes. b) Methyl Bromide (MB) Fumigation Wood packaging material fumigated with methyl bromide gas. Marking of WPM WPM must be marked with the IPPC logo and the two letter ISO code for the country that treated the WPM. The marking must also include the unique number assigned by the national plant protection organization to the company responsible for ensuring the WPM was properly treated, and either the abbreviation HT (heat treatment) or MB (methyl bromide). Evidence of these treatments is by means of stamped IPPC markings on at least two sides of the WPM. The IPPC stamp must be visible on the shipping units facing out for Customs to easily see when opening the container. Booking & Pre-shipment Inspection Requirements for WPM

lbs Kg Cu.ft CBM20' Dry Container 8'6'' 38,000 17,237 1000 2840' Dry Container 8'6'' 42,000 19,051 2000 57

40HC' Dry Container 9'6'' 42,000 19,051 2300 6545' Dry Container 9'6'' 43,500 19,731 2650 75

Size & Type HeightMaximum Weight Volume

U.S. weight limits on the drives and axles are as follows: (apply to all container sizes) #1: Tractor front axle 12,000 lbs / 5,357kg max #2 & #3: Tractor rear axle 34,000 lbs / 15,178kg max #4 & #5: Trailer rear axle 34,000 lbs / 15,178kg max


1) Vendors shipping any wood packaging material must identify that there is wood packaging at time of

booking with the freight forwarder.

2) Wood packaging materials need to be inspected by Meijer’s freight forwarder prior to exportation at either: a) the vendor’s location

or b) the shipment needs to be delivered to the freight forwarder’s Container Freight Station (CFS)

Container Seal Requirements Manufacturer/Shipper The manufacturer shall be responsible for the sealed container/trailer until such a time as the freight forwarder or ocean carrier assumes control. Seals are to be affixed at manufacturer point of origin (loading). Seals will be of the high security type as per ISO guidelines (ISO/PSA 17712, Freight Containers-Mechanical Seals), adopted May 2003. The manufacturer is to provide verifiable security systems for cargo storage and handling facilities and container yards in order to prevent the improper manipulation and transportation or handling of cargo and/or containers/trailers. The manufacturer shall safeguard the use of seals and maintain a log of seal numbers issued and used. The manufacturer shall also ensure that all manifests and/or bills of lading or other documentation (including electronic data transmissions) submitted for cargo to be shipped are complete and includes all pertinent seal information. Seals are to be affixed by a responsible, designated representative of the manufacturing entity. (NOTE: A responsible, designated representative is defined as an employee who maintains a position of trust (i.e. security personnel) within the business and has received appropriate instruction and training in the proper use and application of high security seals). Access to seals will be strictly controlled by the responsible party and shall be issued at random in order to avoid seals being affixed in sequential order. Seals shall be stored in a secure location (locked cabinet, safe, etc.) until such a time as their use is warranted. Access to such secure locations must be restricted to those parties responsible for the inventory and affixing of seals. A log must be maintained in order to account for all seals under the control of the manufacturer. Loading Tally:

Several Meijer destinations are cross-docks where the container is unloaded by Meijer on one side of the building

and goes out to our stores via a conveyor belt on the other side of the building. To support these fast paced

facilities, Meijer must have the containers loaded in an orderly fashion, as outlined above, and we must have

accurate information on how the containers are being loaded which you will provide the freight forwarder on the

Loading Diagram.

Additionally, Meijer buyers and International Logistics need item level tracking. Your support of providing the

information to the freight forwarder will enable us to access tracking information at the earliest stage in the supply

chain.

Documentation:

Please submit a full set of documents to the freight forwarder on the earliest possible date, but no later than 72

hours after the carrier’s CY closing. The freight forwarder will begin to contact you on the 4th day after the vessel

sails to determine document status if you have not delivered your documents. They will also contact you every

other day until the documents are received. Meijer and the Buying Agent will be part of each contact, since we

need to track document receipt progress closely.


With fast vessels and clearing of U.S. Customs when the goods hit the first U.S. port, there is a need for Meijer to

receive the documentation as soon as possible.

Please keep in mind the goods do not meet the needs of the buyer until we receive the complete set of

documents and clear U.S. Customs.

U.S. Customs 24 hours AMS ruling:

U.S. Customs requires strict adherence to cargo declaration prior to the vessel sailing. Complete details of the cargo

declaration must be submitted to BDP 72 hours before the carrier’s CY closing. Failure to present proper

documentation details timely results in rejection of bookings and shipment. All fees and charges incurred due to the

failure in meeting this timeline will be under the vendor’s account.

Thank you for your cooperation on the guidelines outlined in this document. Please return a signed copy of this

agreement to the freight forwarder. Booking with not be arranged until this document is received by the freight

forwarder.

Sincerely,

Meijer, Inc.

Brandon Jennings Manager International Logistics Ph: (616) 791-3844 Fax: (616) 453-6354 Email: [email protected]

Accepted & Understood: _____________________________________________________________

Company Stamp & Signature _______________________________________________________



Appendix E- Vendor Factory Load Letters

(2) CFS Load Letter

Dear Meijer Vendor for a CFS LOAD:

You have just contacted our freight forwarder (consolidator), ____________, to make a booking for goods which will

be shipping in the near future. Meijer has outlined strict guidelines for our freight forwarder to follow on all

shipments for Meijer. Your adherence to these guidelines is required.

Note: Meijer does not accept less than full vendor packs. Meijer will not pay you for any cartons containing less than a vendor pack. Wood Packaging Material (WPM) (dunnage, pallets, crates, skids) U.S. import regulations require that wood packaging material (WPM) used in international trade is to be treated. Wood packaging material (dunnage, pallets, crates, skids) that are used in supporting, protecting or carrying an imported item must either be heat treated or subjected to Methyl Bromide Fumigation. This is to eliminate any pests that may reside in the WPM. Evidence of these treatments is by means of stamped IPPC markings on at least two sides of the WPM. The IPPC stamp must be visible on the shipping units facing out for Customs to easily see when opening the container. Treatment of WPM a) Heat Treatment (HT) Wood packaging material should be heated to a minimum wood core temperature of 56 degrees centigrade for a minimum of 30 minutes. b) Methyl Bromide (MB) Fumigation Wood packaging material fumigated with methyl bromide gas. Marking of WPM WPM must be marked with the IPPC logo and the two letter ISO code for the country that treated the WPM. The marking must also include the unique number assigned by the national plant protection organization to the company responsible for ensuring the WPM was properly treated, and either the abbreviation HT (heat treatment) or MB (methyl bromide). Evidence of these treatments is by means of stamped IPPC markings on at least two sides of the WPM. The IPPC stamp must be visible on the shipping units facing out for Customs to easily see when opening the container. Booking & Pre-shipment Inspection Requirements for WPM

2) Vendors shipping any wood packaging material must identify that there is wood packaging at time of booking with the freight forwarder.

2) Wood packaging materials need to be inspected by Meijer’s freight forwarder prior to exportation at either: a) the vendor’s location

or c) the shipment needs to be delivered to the freight forwarder’s Container Freight Station (CFS)

Item Tracking:

Meijer buyers and International Logistics need item level tracking. Your support of providing the information to the

freight forwarder will enable us to access tracking information at the earliest stage in the supply chain. International Logistics Vendor Guide 19 February 2016 41

Documentation:

Please submit a full set of documents to the freight forwarder on the earliest possible date, but no later than six

days after cargo delivery. The freight forwarder will begin to contact you on the 7th day after cargo delivery to

determine document status if you have not delivered your documents. They will also contact you every other day

until the documents are received. Meijer and the Buying Agent will be part of each contact, since we need to track

document receipt progress closely.

With fast vessels and clearing of U.S. Customs when the goods hit the first U.S. port, there is a need for Meijer to

receive the documentation as soon as possible.

Please keep in mind the goods do not meet the needs of the buyer until we receive the complete set of

documents and clear U.S. Customs.

U.S. Customs 24 hours AMS ruling:

U.S. Customs requires strict adherence to cargo declaration prior to the vessel sailing. Complete details of the cargo

declaration must be submitted to BDP 72 hours before the carrier’s CY closing. Failure to present proper

documentation details timely results in rejection of bookings and shipment. All fees and charges incurred due to the

failure in meeting this timeline will be under the vendor’s account.

Thank you for your cooperation on the guidelines outlined in this document. Please return a signed copy of this

agreement to the freight forwarder. Booking with not be arranged until this document is received by the freight

forwarder.

Sincerely,

Meijer, Inc.

Brandon Jennings Manager International Logistics Ph: (616) 791-3844 Fax: (616) 453-6354 Email: [email protected]

Accepted & Understood: Company Stamp & Signature

____________________________________ _____________________________________________



Appendix F – Container Inspection – Seven Point Checklist

MEIJER Container Inspection & Seal Information

Container #___________________________

Seal # _________________________________________

Seals must be ISO 17712:2013 High Security Seals

Seals must be placed on the right hand door on the hasp with the welded rivet, after stuffing is complete. Seals numbers are to be applied randomly to containers.

The physical and environmental integrity of the container structure must be verified prior to stuffing to ensure that it is free of holes or other anomalies that would damage loaded products or other containers.

o Front wall

o Left side o Right side o Floor/Ceiling o Inside/Outside Doors

o Outside/Undercarriage/Roof Verify that the container is free of holes or anomalies on the outside that may have been missed on the inside inspection. Verify that the goods contained in the container will be protected from the elements.

Seals are much more vulnerable to tampering when they can be manipulated prior to application and closing of container. Seals should never be handled by unauthorized/untrained individuals. Partners can minimize seal tampering by establishing a seal integrity process.

The below VVTT Seal Verification and Inspection Process should be used:

V = View Seal and Containers Locking Mechanism V = Verify Seal Number for Accuracy T = Tug on seal to ensure it is affixed properly T= Twist and Turn Seal to ensure it does not unscrew

Company Name:

______________________________________________________

Inspection Performed By:

______________________________________________________ DATE: __________________

Signature of Company Representative:

______________________________________________________

***Any Changes in the Seal Number after stuffing must be reported to Meijer [email protected] and their designated Freight Forwarder/BDP within 48 hours from the change.*** International Logistics Vendor Guide 19 February 2016 43


Suggested Actions for the 7 Point Container Inspection

All vendors are responsible for inspecting the containers for integrity prior to stuffing. Below are some suggestions on what to look for and how to conduct the 7 point inspection to prevent the introduction of unauthorized articles. Please provide page 1 with your documents provided to Meijer designated Freight Forwarder. Front Wall: Make sure blocks and vents are visible Tap Front wall with an object to listen for a hollow sound. Use a Range finder, measuring tape, and/or string to determine the length of the container matches. Left/Right Sides: Repairs on the walls on the inside of the container must be visible on the outside Tap side walls with an object to listen for a hollow sound. Floor: Floor should be flat no step up to get inside Ceiling/Roof: Tap the ceiling with an object to listen for a hollow sound. Make sure blocks and vents are completely visible. Inside the Container: Inspect for anything that may damage product loaded onto it. For example standing water or a hole that could let water into the container. Outside/Inside Doors: Secure and reliable locking mechanisms Inside doors should have cavities on the top and bottom of the door.

• Verify that the container is free of holes or anomalies on the outside that may have been missed on the inside inspection.

• Verify that the goods contained in the container will be protected from the elements. Undercarriage: Support Beams should be visible Attaching the High Security ISO/PAS 17712: 2013 High Security Seal: Only designated authorized employees must distribute and affix container seals for integrity purposes.

• After the seal is affixed to the container, an authorized employee should make sure that the seal is secure by pulling down on it.

• Seals numbers are to be applied randomly to containers. • Seals are to be affixed at the bottom of the container so as not to break off easily.


Appendix G – Canada and Landed Border Tractor & Trailer Inspection

Canada and Landed Border 17 Point Tractor & Trailer Inspection & Seal Information

Trailer #___________________________

Seal # ___________________________________ The Seal Number must be the ISO/PAS 17712:2013 High Security seal placed on the right hand door on the hasp with the welded rivet, after stuffing is complete. Seals numbers are to be applied randomly.

The physical and environmental integrity of the trailer structure prior to stuffing must be verified to ensure that it is free of holes or other anomalies that would damage loaded products or other containers.

16. Refrigerated Unit (if applicable) 14. Ceiling/Roof 12. Inside/Outside Doors

17. Exhaust 15. Front Wall 13. Side Walls

1. Bumper 3. Tires 5. Fuel Tanks 7. Air Tanks 9. Fifth Wheel 11. Floor (inside)

2. Engine 4. Floor 6. Cab 8. Drive Shafts 10. Outside/Undercarriage The below VVTT Seal Verification and Inspection Process should be used: V = View Seal and Containers Locking Mechanism V = Verify Seal Number for Accuracy T = Tug on seal to ensure it is affixed properly T= Twist and Turn Seal to ensure it does not unscrew Inspection Performed By: ____________________________________________________________ Name of Company ____________________________________________________________ Signature of Company Representative ____________________________________________________________ Date ____________________________________________________________ ***Any Changes in the seal number after stuffing must be reported to Meijer [email protected] and their designated Freight Forwarder within 48 hours from the change.***



Canada & Landed Border 17 Point Tractor & Trailer Inspection Process

A 17-point Tractor & Trailer Inspection Process is required for all trucks and trailers crossing the border

into the US from foreign origins such as Canada or Mexico. Import vendors are responsible for

inspecting and verifying the physical for integrity of the trailer structure prior to stuffing, including the

reliability of the locking mechanisms of the doors. Below are some suggestions on what to look for and

how to conduct the 17 point inspection to prevent the introduction of unauthorized articles.

Please provide page 1 with your documents provided to Meijer designated Freight Forwarder.

1.) Bumper

2.) Engine

3.) Tires (Truck & Trailer)

4.) Floor

5.) Fuel Tanks

6.) Cab/Storage Compartments

7.) Air Tanks

8.) Drive Shafts

9.) Fifth Wheel

10.) Outside / Undercarriage

11.) Floor

12.) Inside / Outside Doors

13.) Side walls

14.) Ceiling / Roof

15.) Front Wall

16.) Refrigerated Unit

17.) Exhaust


Appendix H – FCC Form 740

http://transition.fcc.gov/Forms/Form740/740.pdf


http://transition.fcc.gov/Forms/Form740/740.pdf

Appendix I – FDA Form 2877 http://www.fda.gov/downloads/AboutFDA/ReportsManualsForms/Forms/UCM080778.pdf


http://www.fda.gov/downloads/AboutFDA/ReportsManualsForms/Forms/UCM080778.pdf

Appendix J – Agricultural Worksheet

CHECKLIST FOR WOOD ARTICLES & ITEMS CONTAINING NATURAL AGRICULTURAL PRODUCTS / PARTS

Please complete the below and answer all questions for the appropriate Section as instructed:

Date ______________

Buyer# __________ Email ___________ _ Telephone __________________

Vendor Name __ _____

Vendor Contact __ Email_ Telephone__ ______

UPC#’s or Meijer Item Codes_________ _____________________________

Country of Origin _____________________ Country of Harvest____________________________

SECTION I: Articles of wood subject to Lacey Act Declaration (PPQ Form 505)

Article/Component __________________________________________________

Genus & Species _____________________________________________________

I certify that to best of my knowledge the above information reported in Section I is true and correct:

___________________________________ ______________________________ _____________ Signature and Type or Print Name Company Name Date

SECTION II: ITEMS CONTAINING NATURAL AGRICULTURAL PRODUCTS OR PARTS

1. Does the item contain flowers or flower parts? YES _____ NO _____ If YES please provide the following: Common Name _________________________________________________________________ Genus & Species Names __________________________________________________________ Type of Part (petal, stem, etc.) _____________________________________________________

2. Does the item contain seeds or seed pods? YES _____ NO _____

If YES, provide the following: Common Name _________________________________________________________________ Genus & Species Names __________________________________________________________ How are seeds packaged? ______ __________________________________________________

If answered YES to Question #2 and the seeds are individually packaged & then placed in the item, they are considered by USDA as “obscured”. Sampling info MUST be provided in Question #3: 3. Has an authorized official of the National Plant Protection Organization of the country of origin been given access to the seed lot for sampling? YES _____ NO _____

Provide the name of the official ____________________________________________________ Provide location of the seed lot sample ______________________________________________

4. Does the item contain sea shells? YES ____ NO _____

If YES, provide the following: Common Name _________________________________________________________________ Genus & Species Names __________________________________________________________

Page 1 International Logistics Vendor Guide 19 February 2016 49

5. Does the item contain Star Fish or other Marine Animals? YES _____ NO _____

If YES, provide the following: Common Name _________________________________________________________________ Genus & Species Names __________________________________________________________

6. Does the item contain bird eggs? YES _____ NO_____ If YES, provide the following: Common Name _________________________________________________________________ Genus & Species Names __________________________________________________________

7. Does the item contain bird feathers? YES _____ NO _____ If YES, provide the following: Common Name _________________________________________________________________ Genus & Species Names __________________________________________________________

8. Does the item contain wood, twigs, sticks, bark, shavings or any type of vine? YES _____ NO _____ If YES, please specify which (wood, twigs, bark, etc.)____________________________________ Common Name _________________________________________________________________ Genus & Species Names ______ _____________________________________________ If twigs or sticks please provide: Diameter ___________ Debarked? YES _____ NO _____ If wood, please specify if item is made of MDF, OSB or particle board: _____________________ Is wood further worked? If so please explain how it is further worked (sanded, painted, etc.)? ______________________________________________________________________________

9. Does the item contain pine cones? YES _____ NO _____ 10. Does the item contain any straw? YES _____ NO _____

If YES, what type of straw? _______ ______________________________

11. Does the item contain any dirt, sand, gravel, loam or growing medium? YES _____ NO _____ If YES, please specify: ______________________ Has the dirt, sand, etc. been cleaned to eliminate any plant parts or seeds? YES ____ NO _____

12. Will the item be fumigated? YES _____ NO _____

If YES, provide the following: Name of pesticide _______________________________________________________________ Timed length of application ______________________ _________________________

I have reviewed the information and certify to the best of my knowledge that: 1) the above information reported in Section II is true and correct; 2) this product does not contain any items on the Federal Noxious Weed List as set forth in 7 CFR Part 360; and 3) this item does not contain any plant parts (including seeds & cones), soil or sand, or animals or animal parts not reported above. _________________________________ ________________________________ ____________ Signature and Type of Print Name Company Name Date Revision date 12/10/13 International Logistics Vendor Guide 19 February 2016 50

APPENDIX K – Carton Labeling & Pallet Specification https://meijervendornetinternal.meijervendornet.com/VendorNet%20Master%20Document%20Library/Vendor%20Requirements%20and%20Reference%20Guide.pdf See Carton label See Pallet Guidelines

Paper Pallet Specifications for Import Orders

Size 45-48" x 40” four way entry pallet

Max Height DF89 Lansing High Bay : 68" OR Allow double stack in a 40HC container

Material 100% recyclable paper pallets Full corrugated blocks secured to bottom honeycomb decking

Humidity Withstand 90% humidity environmental conditions

Weight Load Ability For each pallet load under 750 lbs./300kg; capable of withstanding 1500 lbs./600kg

Durability Withstand long haul transit dynamic load factors (over 500 miles) Withstand a minimum of four weeks storage time under load weight

Compatible Equipment Handling Low lift pallet truck - opening must be at least 11” wide and 3” high

Testing/Regulatory Requirement

Comply with ISTA (International Safe Transit Association www.ista. org) pre-shipment tests 1a and 3e, freight carrier rules and government regulations that are mandatory within their respective jurisdiction

Over hang None acceptable

Shrink-wrap A minimum of .79 gauge stretch film wrap; wrapped three times

Corner Post Recommend but not compulsory, depending on the actual pallet build. If all boxes are able to build up to squarely fit pallet footprint and there is no empty space "inside the pallet" which is strong enough for double stack, then no corner post is required

Other A Honeycomb structure cardboard is placed between 2 pallets stack to stabilize Minimum of 20 cartons to be built on each pallet

Meijer endeavors to provide high quality products at an affordable price for our customers. Crucial to maintaining competitive pricing is to ensure that we are effectively managing supply chain costs. One way to achieve lower supply chain costs is by utilizing recyclable paper pallets on import pallet programs. International Logistics Vendor Guide 19 February 2016 51

https://meijervendornetinternal.meijervendornet.com/VendorNet%20Master%20Document%20Library/Vendor%20Requirements%20and%20Reference%20Guide.pdf

https://meijervendornetinternal.meijervendornet.com/VendorNet%20Master%20Document%20Library/Vendor%20Requirements%20and%20Reference%20Guide.pdf

http://www.ista/

Recyclable paper pallets are available at a lower cost than wooden pallets and don’t require fumigation. Meijer asks that our vendors consider paper pallets as the first option when working with their Meijer partners in the development and assembly of import pallet programs. Paper pallets do have load weight and other limitations, which are outlined in the accompanying specifications. Prior to using a paper pallet for a Meijer pallet program, please contact [email protected] for approval, or for questions concerning the use of paper pallets.



APPENDIX L – Container Load Plan Template

Vessel / Voyage : Port of loading : ETD:Carrier: Final Destination :Port of Discharge: ETA: Size :Carrier S/O No.: Container / Seal no.:MBL No.: Cnt Delivery Date:

BDP Booking RequestS/O NO. DC NO. P.O.NO. UPC# Item#

VENDOR NAME Carton KGS CBM

HEAD 1

LOAD 2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

TAIL 21

LOAD 22

23

24

25

26

27

28

29

30

31

32

33

TOTAL : 0 0 0

REMARKS :1. Pls affix this loading plan on the cargo of tail for each container

Vendor - Letter Head

CONTAINER LOAD PLAN


APPENDIX M – Safety of Life at Sea (SOLAS) – Container Weighing Regulations Background Containers tendered to ocean carriers for loading on board an ocean going vessel are stowed on the vessel based on the container weight. Inaccurate weight declarations have resulted in stability concerns with vessels and ocean terminal equipment. The potential exists for this condition to cause serious injuries or fatalities. To address this safety issue, the SOLAS convention has implemented a new global requirement to ensure all container weights are accurately reported in the origin country. This weight verification must occur before the container is loaded on the vessel and is effective worldwide on July 1, 2016. Operational Execution Under the SOLAS requirements, the shipper named on the ocean bill of lading is the party responsible for certification of the Verified Gross Mass (VGM) of loaded cargo containers. In our world this could be either the vendor/factory or BDP (where a consolidated container is involved). The certification must be made to the ocean carrier prior to container arrival at the origin port of loading. The weight verification must be signed and a specific person must be named and identified as having verified the accuracy of the weight calculation on behalf of the shipper. The weight of a container can be determined using one of two methods. Method 1: Upon the conclusion of packing and sealing a container, the shipper may weigh, or have arranged that a third party weigh, the packed container. Method 2: The shipper or, by arrangement of the shipper, a third party may weigh all packages and cargo items, including the mass of pallets, dunnage and other packing and securing material to be packed in the container, and add the tare mass of the container to the sum of the single masses of the container’s contents. Any estimation of the weight, will not be permissible. Containers without a verified weight will not be loaded on board the ocean vessel and on time arrival may be compromised. Preparation & Actions Required: Double check all the weight and volume information on Meijer POs whenever new POs are received

and liaise with your Meijer contact for PO amendment immediately if any discrepancies are found Ensure accurate information is provided during the booking process and matches with the actual

cargo tendered for shipment. Mismatch of the cargo weight will prohibit loading of the container on the ocean vessel at origin and may impact on time arrival.

The shipper will be responsible for providing the verified gross weight (VGM)

The weight verification must be signed and a specific person must be named and identified as

having verified the accuracy of the weight calculation on behalf of the shipper. Reserve sufficient time for the weighing process regardless of method 1 or 2. VGM data must be

provided to BDP prior to the vessel arriving on the pier Stay in touch with the local government to understand how the new regulation will be implemented

and cooperate with BDP origins’ offices on the actual practice which is developed to support the Meijer business.


Thank you for your support on this new international requirement and do not wait for countries to publish their guidelines to start your program to manage the data, it is totally within your own control on checking PO information as well as providing accurate information during booking stage and ensure it matches with the actual cargo.


Vendor Requirements and Reference Guide

CONFIDENTIAL

April 2016

Contents

INTRODUCTION .................................................................................................................................. 6

COMMUNICATION FOR VENDORS ................................................................................................... 7

VendorNet .............................................................................................................................................................................. 7

RESALE GOODS: REQUIREMENTS, REPRESENTATIONS AND PROCEDURES .......................... 8

Own Brand and Control Brand Product .............................................................................................................................. 8

Alternate Sourcing of Products ......................................................................................................................................... 13

Vendor Source Tagging ...................................................................................................................................................... 13

ORDERING ......................................................................................................................................... 14 Purchase Orders ............................................................................................................................................................... 14 Transmission of Order Information.................................................................................................................................... 14 Terms and Conditions Apply ............................................................................................................................................. 14 Order Cancelation ............................................................................................................................................................. 15

Goods and Services Purchased For Resale ..................................................................................................................... 15 Business Terms in VendorNet .......................................................................................................................................... 15

Goods and Services Purchased For Non-Resale ............................................................................................................ 16 P-Card Purchases ............................................................................................................................................................. 16 Order Timeliness ............................................................................................................................................................... 16 Ordering Compliance ........................................................................................................................................................ 16

RECEIVING OF MERCHANDISING PURCHASE ORDERS ............................................................. 17 EDI/AS2 ............................................................................................................................................................................. 17 Web Forms available at Meijer VendorNet.com ............................................................................................................... 18

PACKAGING AND LABELING .......................................................................................................... 18

Product Label ...................................................................................................................................................................... 18

Packing Information ............................................................................................................................................................ 18

Shipping Label Information ................................................................................................................................................ 18 Standard Carton Label (GTIN-14) ..................................................................................................................................... 19 Inner Pack Labeling .......................................................................................................................................................... 19 GS1-128 Pick and Pack Carton Label Carton Label......................................................................................................... 20 Carton Barcode Placement ............................................................................................................................................... 20 Conveyable Guidelines (applies to facilities listed below) ................................................................................................ 22 Pallet Guidelines ............................................................................................................................................................... 22

Packaging Guidelines for Small Parcels .......................................................................................................................... 23

Vendor Reference and Requirements Guide 4/26/2016 Page 2 of 66

Procedures and Requirements .......................................................................................................................................... 24 Pallet Compliance ............................................................................................................................................................. 25

HAZARDOUS MATERIALS INSTRUCTIONS ................................................................................... 26

SHIPMENT PREPARATION INSTRUCTIONS ................................................................................... 27 Packing Slip....................................................................................................................................................................... 27 Bill of Lading ...................................................................................................................................................................... 27

Ultimate Consignee ............................................................................................................................................................. 28 Meijer Internal DF Consolidation Guidelines ..................................................................................................................... 28

Meijer Shipper Load and Count Requirements ................................................................................................................ 29

Trailer Security .................................................................................................................................................................... 29

Shipment Tender and Count .............................................................................................................................................. 30 Loading at vendor facility .................................................................................................................................................. 30 Loading Foods/Produce Temperature Controlled loads at vendor facility ........................................................................ 30 Expediting Number ............................................................................................................................................................ 31 Dropped Trailers ............................................................................................................................................................... 31 Unloading .......................................................................................................................................................................... 32 Driver Unload Process: (If the driver decides to unload his or her own trailer) ................................................................ 32

HOW TO ARRANGE FOR MERCHANDISE OR RESALE PRODUCT TO BE SHIPPED ................. 33 Arrival Date ........................................................................................................................................................................ 33 Pick Up Dates.................................................................................................................................................................... 33

Specific to Produce Routing .............................................................................................................................................. 33 Late Delivery ..................................................................................................................................................................... 33 Refused Product ............................................................................................................................................................... 33

Specific to Foods Routing .................................................................................................................................................. 33

MEIJER DELIVERING FACILITIES ................................................................................................... 34

Lansing, MI Facilities .......................................................................................................................................................... 34

Tipp City, OH Facilities: ...................................................................................................................................................... 34

Newport, MI Facilities ......................................................................................................................................................... 34

Grand Rapids, MI Facilities: ............................................................................................................................................... 34

Pleasant Prairie, WI DFs (Western DFs) .......................................................................................................................... 34

Middlebury, IN Facilities: .................................................................................................................................................... 34

Grandville, MI Facilities: ..................................................................................................................................................... 34

Ft. Wayne, IN Facilities: ...................................................................................................................................................... 34


Holland, MI Facilities: ......................................................................................................................................................... 34

ROUTING INSTRUCTIONS (COLLECT, PREPAID AND EXPENSE) ............................................... 35

Collect Routing Instructions .............................................................................................................................................. 35

Prepaid Routing Instructions ............................................................................................................................................. 36

Expense/Supply (not for resale) Routing Instructions .................................................................................................... 36

Small Parcel Routing Instructions (FedEx Ground) ........................................................................................................ 38 Collect Shipments ............................................................................................................................................................. 38 Prepaid Shipments ............................................................................................................................................................ 38 FedEx Restricted Products ............................................................................................................................................... 38 Tracking FedEx Packages ................................................................................................................................................ 38 To Ship a FedEx Ground Collect Packages on FedEx Ship Manager ............................................................................. 39 To Ship a FedEx Ground Collect Package via the Internet: ............................................................................................. 39

LIST OF PREFERRED LTL CARRIERS ............................................................................................ 44

General Merchandise Routing Instructions ..................................................................................................................... 45 General Merchandise Geographic Routing Regions ........................................................................................................ 45

Truckload Weight Breaks ................................................................................................................................................... 46 Collect Shipment - Required Carrier Routing .................................................................................................................... 47 Prepaid Shipment - Required Carrier Routing .................................................................................................................. 48 GENERAL MERCHANDISE ROUTING INSTRUCTIONS – REGION 9 .......................................................................... 49

LEAN LOGISTICS SIM INBOUND PORTAL VENDORS................................................................... 50

DELIVERY APPOINTMENTS ............................................................................................................. 51

Distribution Facilities .......................................................................................................................................................... 51

VendorNet Appointment Scheduling ................................................................................................................................ 51

Western Distribution Delivery Instructions ...................................................................................................................... 52 Pharmacy Central Fill Appointment Scheduling ................................................................................................................ 52

Meijer Delivery Produce Procedure .................................................................................................................................. 52

Requesting a Standard Carrier Alpha Code (SCAC) ....................................................................................................... 52

SHIPPING: COMPLIANCE AND DEBITS .......................................................................................... 53 Arrival Dates ...................................................................................................................................................................... 53 Unloading .......................................................................................................................................................................... 53 Pallet Re-Stacks ................................................................................................................................................................ 53 Switching Charges ............................................................................................................................................................ 53 Shipping Paperwork / Bill of Lading .................................................................................................................................. 53 FedEx Shipments .............................................................................................................................................................. 53 Expediting Number ............................................................................................................................................................ 53


Appointment Scheduling ................................................................................................................................................... 53 Incorrect Ship-To Address ................................................................................................................................................ 53 Appointment / On-Time Delivery ....................................................................................................................................... 53 Non-Preferred LTL Carrier ................................................................................................................................................ 54 Orders Shipped Via LTL Instead of Small Parcel ............................................................................................................. 54 Failure to Consolidate Same Day Shipments ................................................................................................................... 54 Produce Detention and Layovers ...................................................................................................................................... 54

RECEIVING ........................................................................................................................................ 55

Standard Receiving ............................................................................................................................................................. 55

ASN/Audited Receipt .......................................................................................................................................................... 55

Direct Store Delivery (DSD) ................................................................................................................................................ 55 Receiver Scan: .................................................................................................................................................................. 55 Vendor Scan:..................................................................................................................................................................... 55 NEX: .................................................................................................................................................................................. 55 Direct Store Delivery (DSD) Vendor Requirements .......................................................................................................... 56

Scan Based Trading (SBT) ................................................................................................................................................. 56

NON-CONFORMING .......................................................................................................................... 58 Non-Conforming Compliance ............................................................................................................................................ 58

TAINTED CLAIMS AND RECALLS ................................................................................................... 58

INVOICING – HOW DO I INVOICE FOR PRODUCT ......................................................................... 60

Vendor (Resale Merchandise) Invoicing Instructions ..................................................................................................... 60 General Requirements ...................................................................................................................................................... 60 Specific Requirements by Location ................................................................................................................................... 60 Vendor Expense (Non Resale Merchandise) Invoicing Instructions ................................................................................. 62 Freight Terms .................................................................................................................................................................... 62 Unpaid Invoices ................................................................................................................................................................. 62

VENDOR RELATIONSHIP MANAGEMENT (VRM) – PERFORMANCE AND EXPECTATIONS ..... 64

Compliance Policy .............................................................................................................................................................. 64


INTRODUCTION This Vendor Requirements & Reference Guide (“Guide” or the “Requirements”) is a supplement to the Master Terms and Conditions (applicable to Merchandise Vendors1) and the Expense Purchase Order Terms and Conditions (applicable to Expense Vendors2) located on the Web at https://www.meijervendornet.com. This Guide contains policies and information pertaining to conducting business with Meijer. These Requirements are in effect for all purchases made by Meijer except to the extent prohibited by law.

This Guide may refer to the seller of the goods or service to Meijer as the Vendor, you or your, but the meaning will be the same regardless of the specific term used. The terms goods and product(s) are also used synonymously in this Guide.

Your officer or agent’s signature is not required to indicate your consent to these Requirements. Your unconditional consent to these Requirements is continuously manifested by your shipment of goods to Meijer, by your acceptance of any payment for your goods from Meijer, or both.

You agree to be bound by these Requirements regardless of whether you obtain them by accessing Meijer’s VendorNet, receive them as an attachment to e-mail, or receive them as a hard copy document.

Meijer reserves the right to change these Requirements at any time upon notice to you, by posting an announcement on the Welcome page of the MeijerVendorNet. You will be bound by such changes unless or until you notify Meijer otherwise within ten (10) days after your receipt of the changes.

All debits, non-compliance charges, or chargeback’s specified in this Guide represent reasonable liquidated damages due Meijer for the specific instance of non-compliance described are not penalties, and do not limit any othe legal remedies available to Meijer.

Other vendor guides that may be applicable to you are available on the Web at https://www.meijervendornet.com.

1 A “Merchandise Vendor” is a supplier of goods for resale to Meijer’s retail customers. 2 An “Expense Vendor” is a supplier of non-resale goods and services.


https://www.meijervendornet.com/Documents/Meijer%20Purchase%20Order%20Terms%20and%20Conditions.pdf





Communication for Vendors

VendorNet The Meijer VendorNet is used as the primary communication tool with our vendors. All vendors are required to obtain access to the VendorNet at https://www.meijervendornet.com. Valuable information and required documentation are available on VendorNet website, including:

• Merchandise Purchase Order Terms and Conditions • Expense Purchase Order Terms and Conditions • Vendor Guides • Specification Documents • Web Forms • Vendor Dashboard • AP Query • Claim Management System • Sales Reports • Cost Change Form • Demand Forecast • Forms

To gain access to the Meijer VendorNet:

1. Visit https://www.meijervendornet.com 2. Click “New Vendor” tab 3. Select your company type, and click “Here” to enter company information 4. The completed required information will be routed for Pre-Approval 5. Upon Pre-Approval, additional information is required 6. Through the email link, complete additional information, and click the Green Submit Button 7. After validation, you will receive passwords to the Meijer VendorNet; your email is your login name.

Maintaining VendorNet Accounts:

Your administrators are responsible for maintaining your company’s VendorNet account. For NEW VendorNet accounts, ONLY the company adminstrators will automatically receive their passwords from Meijer. All other users will need to go through their company’s VendorNet administrators to be added to their company’s VendorNet account.




Resale Goods: Requirements, Representations and Procedures The following requirements, representations and procedures are in addition to those set forth in the Master Terms and Conditions. Product Pricing

Initial pricing will be established by the parties in writing or in the VendorNet. Subject to any contractual limitation on price modifications, Vendor may request a cost increase if market conditions outside of Vendor’s control cause an increase in production costs. However, no cost increase will be effective unless approved by Meijer at least sixty (60) days prior to the effective date of the increase, or approved by Meijer either in writing or electronically. The higher price reflected in any invoice received prior to this notice period or without Meijer approval will be deducted from the invoice.

The price for Products includes all costs of developing, producing, packing and delivering Products to the location designated in Meijer’s Order, including: (a) all duties and taxes (including excise and withholding taxes) payable in any country where production or delivery takes place; (b) any commissions to selling agents, if applicable; and (c) other incidental charges, whether or not such charges are itemized separately on invoices to Meijer. The prices stated will include all taxes except those which Vendor is required by law to collect from Meijer. Such taxes, if any, will be separately stated in Vendor’s invoice and will be paid by Meijer unless an exemption is available.

Own Brand and Control Brand Product The following terms apply to the purchase and sale of products manufactured as a Meijer-name brand (“Own Brand”) or other Meijer-exclusive brand (“Control Brand”).

Hazard Communication

Vendor is solely responsible for all hazard communication required under any applicable United States federal, state and local hazard communication program which applies to the Products. Vendor must provide Meijer with Material Safety Data Sheets for each such Product. Vendor must defend, indemnify and hold Meijer and its related entities harmless from and against any and all liability, loss, claims, demands, suits, costs, fees, and expenses arising out of Vendor’s failure to comply with these requirements.

Meijer Audits

Meijer and its employee, agent or contractor has the right to inspect and audit Vendor’s production and storage facilities at any time with prior notice, during normal business hours and will be permitted access to facilities used to produce Products for Meijer.

Third Party Audits and Certifications

Vendor must, at intervals determined by Meijer based on Product and facility risk and at Vendor’s cost and expense, conduct third-party audits of all production facilities and cause the auditor to promptly furnish to Meijer a report, including corrective action, and, where applicable, the associated quality scheme certificate. A list of Meijer-approved third party auditors and auditing and frequency requirements are located on Meijer’s VendorNet. Meijer’s quality team may request additional data supporting the corrective action plan and may request a subsequent Meijer-commissioned facility audit. Meijer also reserves the right to accept other third-party certifications in its sole discretion.

Samples

Upon Meijer’s request, production samples of all Products must be selected by Vendor at the beginning, middle and end of each Product run, dated with the date of production, and forwarded with postal or shipping costs paid by Vendor to the following address for testing:


Food Samples: Meijer Quality Assurance Meijer Innovation Center at Grid70 Grand Rapids, Ml 49503 Drugstore and GM Samples: Your Owned Brand Lead 2350 3 Mile Rd N.W. Grand Rapids, Mi 49544 Meijer requires pre-shipment samples (from the Production of the first Purchase Order) of all new items and new suppliers. Vendor will pay for all samples of Products submitted to Meijer. The samples will be identified with a date code, or batch or lot number and accompanied by corresponding batch reports. Meijer’s inspection or failure to inspect any Product sample or batch report, or failure to conduct testing of any Product, has no effect, whatsoever, upon the rights and obligations of the parties. Meijer has the right to change its testing procedure with or without notification to Vendor.

Quality Management Programs

Minimally, all facility quality management programs must include the following elements.

• Management responsibility • Personnel training and qualification requirements • Documentation control, data management and record retention • Facility management and maintenance • Inspection, measurement, test and production equipment, use and maintenance • Design control • Incoming raw material, packaging and labeling procurement, acceptance, storage and use controls • Product identification and traceability • Production and process controls, including validation and change management • Product acceptance and quality • Product holding and distribution • Nonconforming product control, including corrective and preventative action • Internal audit • Complaint handling

Food Standards

Food facilities must submit a Global Food Safety Initiative (GFSI) audit report conducted under an acceptable scheme within one year prior to first production for Meijer. Refer to the GFSI website for additional information including the most current list of acceptable schemes http:/www.mygfsi.com/about-gfsi/gfsi-recognised-schemes.html. These facilities must also maintain their facility registration as required by the Food Safety Modernization Act.

Produce Standards

Certification to one of the above GFSI schemes is preferred for produce. However, the minimum standard is USDA GAP Certification. Both the farm and the packing shed must be certified. Additionally, Meijer’s produce standard includes produce produced from non-GMO seed and produce which has not been irradiated. Vendor must adhere to the requirements of the Food Safety Modernization Act.

Pet Food Standards

Pet food facilities are expected to comply with the requirements of the Food Safety Modernization Act. These facilities must submit an acceptable third-party facility quality assessment report conducted within one year prior to first production for Meijer. This report should cover all applicable elements as listed above.


http://www.mygfsi.com/about-gfsi/gfsi-recognised-schemes.html

Softlines, Home Textiles, Hardlines and Home, Consumables, Drug Store and HBC Standards

Softlines, Home Textiles, Hardlines and Home, Consumables, Drug Store and Health and Beauty Care (HBC) facilities must submit an acceptable third-party facility quality assessment report conducted within one year prior to first production for Meijer. This report should cover all applicable elements as listed above. Drug store and HBC facilities must demonstrate compliance with the applicable Good Manufacturing Practices (cGMPs) as defined by 21 Code of Federal Regulations (CFR). Drug store and medical device facilities must maintain their facility registration under Federal Food, Drug and Cosmetic Act (FD&C Act). Facilities producing products which must comply with the Consumer Product Safety Improvement Act (CPSIA) will be obligated to sign a Factory CPSC Acknowledgement Statement prior producing product for Meijer. Facilities producing pesticide products and pesticide devices must comply with the Federal Insecticide Fungicide and Rodenticide Act (FIFRA) including facility registration.

No Subcontracting

Meijer prohibits the use of manufacturing subcontractors without prior written notification and approval by Meijer. Vendor should provide commercial best efforts to discover any unauthorized subcontracting and any conditions that violate a Meijer product regulatory or social compliance standard or any product regulatory standard promulgated by local, international, or U.S. law.

Product Approval Vendors are obligated to provide safe, compliant products meeting Meijer quality standards. These standards will be communicated at the onset of each project via a product requirements matrix. Each matrix will specifically outline the facility, product, packaging and labeling requirements, expected substantiation and review requirements. Third party inline/during production product inspections and final inspections may be required based on product and business risk. These inspections will occur in the factory during or following production.

Testing requirements will vary depending on the product type. All regulatory testing requirements must be met including those required to substantiate product claims. All testing must be conducted in a certified lab unless prior arrangements have been made and approved by Meijer’s quality and regulatory team. Testing is to be arranged by the Vendor using approved third-party auditors. The Consumer Product Safety Commission (CPSC) required certificate of compliance (COC) may be requested at any time for products for which this certificate is required. For Meijer branded products as well as those directly imported, an additional CPSC compliance statement will be required.

Product Concerns Vendors are obligated to conduct an investigation at the request of Meijer’s quality and regulatory team for all product concerns which may suggest a potential quality defect or regulatory irregularity. Corrective action plans will be required for all defects posing a potential safety or health risk or a regulatory irregularity. Corrective action plans may also be required in other situations at the discretion of the quality and regulatory team. Meijer will fulfill its regulatory agency reporting obligations in the event a Vendor is unwilling to submit incidents requiring reporting.

Product Withdrawals & Recalls Vendor must comply with all U.S. laws and regulations related to product safety and recalls.

Packaging and Labels Initial Artwork

Meijer, at its sole discretion, will either: (1) supply Vendor with such artwork, at Vendor’s expense, as is reasonably required by Vendor for Vendor to develop, at its sole cost, labels and packaging for the Product, or (2) require Vendor to design and develop, at Vendor’s expense, labels and packaging for the Product. In either case, Vendor will bear the cost of obtaining printing plates or cylinders, and Meijer will have all ownership rights in the plates and cylinders without charge. Vendor agrees to fully fill and deliver each Order within the time agreed to in the VendorNet. Unless the parties agree upon a new


arrival date in the VendorNet prior to the shipment of any Product, Meijer has the right to refuse Product which does not arrive on the date specified in Meijer’s Purchase Order.

Packaging or Label Redesigns

The cost of preparing all modifications to artwork and printing materials for labels and packaging for the Product will be at Buyer's expense unless such modifications are required by Buyer as a result of changes in Manufacturer's production process, changes in law or government regulations, changes in religious certification or other endorsement, or changes required because of a recall or withdrawal in which case Manufacturer will bear the cost of the modifications. In addition, at Buyer's request, Manufacturer will pay for new artwork, color separations and printing plates to revise the Product packaging or labels so that the redesigned package and/or label-modified Product will be on Buyer's shelves every two (2) years during the term of this Agreement. Such two (2) year term will start on the date of Buyer's first scanned sale of the initial Product (or the package and/or label-modified Product) to its retail customers. Should any modification to Product labels or packaging result in an inventory of obsolete Product labels or packaging, Manufacturer will not delay the manufacture of Products bearing the new labels or packaging until such inventory is exhausted. Rather, if the modification is as requested or as required by Buyer, Buyer will purchase Manufacturer's obsolete Product labels or packaging in an amount equal to an average ninety (90) day inventory, which will be determined by calculating the amount of movement of each Product Item (whose packaging or label is being revised) for the twelve (12) months immediately preceding the finalization of the revisions and dividing this amount by four (4). If the modification is as requested or as required by Manufacturer, then Manufacturer will absorb the costs of the obsolete packaging and continue the manufacture of the Products bearing the new labels or packaging without delay.

Compliance with Laws and Regulations

Manufacturer will advise Buyer of all information which any applicable State and/or Federal laws and regulations require upon the Product labels and packaging and will ensure that all Product labels and packaging comply in all respects with such laws and regulations. Manufacturer will also advise Buyer of all information and documentation required for any religious certification, health claim labeling (I.e. Gluten Free, etc.) or other endorsement of the Product. Manufacturer will ensure that the Product, including the Product labels and packaging, complies with all such requirements and that any documentation required for the lawful religious certification, health claim labeling or other endorsement of the Product has been executed by the appropriate entities.

Approval and Use of Labels and Packaging

Manufacturer will deliver color-keyed proofs of the labels and packaging for the Product to Buyer within a reasonable time after the date of this Agreement or notice of requested revision. Manufacturer must receive Buyer's approval of such proofs and samples of the labels and packaging as printed before Manufacturer commences any actual production run of packaging or labels for the Product. Manufacturer will insure that all graphics, copy, colors, and alignment of colors on Buyer's labels and packaging remain consistent with the proofs and samples approved by Buyer.

Manufacturer will pay for and use Buyer-approved labels and/or packaging only on the Product purchased hereunder. No changes will be made to any Product label, container or packaging or to the physical composition of any Product Item itself without Buyer's prior written approval. Violation of any of these provisions will be considered a material breach of this Agreement.

Universal Product Codes

Vendor must have all Product labels or packaging (as applicable) imprinted with the Universal Product Code (UPC) designations provided by Meijer. Wherever possible, Manufacturer agrees to mark the Product, for items which are individually packaged, with either a date code or, at Manufacturer's option, a lot number which enables Manufacturer at any time to identify the Product from a specific production run or batch of the Product. Wherever possible, Manufacturer warrants (i) that the Universal Product Codes ("UPC") on the labels or packaging for the Product, for items which are individually packaged, will be imprinted in an accurately scannable manner; and (ii) that the UPC information is correctly assigned to the Product. For the breach of either or both of these warranties, Manufacturer will pay Buyer the amount of Five Thousand


($5,000.00) Dollars or Ten (10%) Percent of the purchase price of the unscannable Product, whichever is greater; to cover Buyer's expense of selling the Product with this defect. If Manufacturer applied on-package coupons for any Product purchased from Manufacturer are unscannable, Manufacturer shall pay Buyer the amount of Twenty-Five Hundred ($2500.00) Dollars each time that Five (5%) Percent or more of the coupons received from Buyer's customers in any 24-hour period are unscannable or do not scan at the coupon face value. Manufacturer will not be liable for coupons designed and printed by Buyer which are unscannable or do not scan at the coupon face value. Manufacturer agrees that all amounts set forth in this subparagraph are reasonable liquidated damages and do not constitute a penalty.

Own Brand Orders

After the first order, vendor agrees to fully fill and deliver each order within the time specified in Meijer’s Orders. Unless the parties agree upon a new arrival date prior to the shipment of any Product, Meijer as the right to refuse Product which does not arrive on the date specified in the Order.

Adverse Event Reporting; Document Retention Requirements

Upon notification from Meijer, Meijer will direct to Vendor, all reports of serious and non-serious adverse events related to Food and Drugstore Products, promptly upon Meijer's receipt of them. In accordance with all applicable laws, Vendor must then timely file the appropriate serious adverse event reports with the appropriate government agency. Vendor understands and agrees that it is the party solely responsible for the timely filing of all such serious adverse event reports, as well as any medical information updates to previously-filed serious adverse event reports. Vendor must maintain all documentation pertaining to serious and non-serious adverse events related to the Food or Drugstore Products sold, in accordance with applicable laws, codes, rules, regulations, court decisions and administrative decisions and must grant access to government employees or officers showing appropriate credentials, immediately upon their request. Vendor agrees to defend, indemnify and hold Meijer harmless from and against any and all actions, claims, fines and penalties resulting from Vendor’s failure to comply with these requirements.

Notification of Customer Complaints Alleging Product Defect

In the event that Vendor is notified by Meijer’s customer of a defect in any Product purchased, Vendor must notify Meijer within twenty-four (24) hours of such defect. Vendor must also: (1) sign a statement acknowledging that Vendor understands its reporting obligations under the CPSC, and (2) for Own-Brand and Control-Brand Products, document a corrective action plan (CAP) on all quality/workmanship and regulatory defects.

Discontinuance of Specific Products by Vendor

Vendor must give Meijer at least ninety (90) days’ prior written notice to discontinue the production of any specific Own Brand or Control Brand Product. Upon Vendor’s discontinuance of Product manufacture and supply for any reason, Vendor will provide all reasonable transition assistance to Meijer at no charge, including, but not limited to, providing copies of all related records.

Buy-Back Obligations

Meijers obligation, if any, to purchase Finished Product and Product Materials upon its termination of the Master Vendor Terms and Conditions or Purchase Order(s) will be established in the VendorNet. “Finished Product” is defined as a saleable and Meijer Product Standards-compliant finished Product (which Vendor prepared specifically for sale to Meijer and which Vendor could not reasonably sell, without repackaging, to another buyer in the ordinary course of Vendor’s business). “Product Materials” means Product labels and empty Product packages prepared specifically for Meijer’s Own or Control Brand Products and containing Meijer’s name or logo, or Control Brand Name or logo. The price to Meijer of these materials must not exceed an amount equal to Vendor’s actual and verifiable net cost incurred in either preparing the materials or purchasing them from any third-party supplier. Meijer is not responsible to purchase any quantity of Product labels and empty Product packages which are not in use on the date of termination of this Agreement. If Meijer terminates the Merchandise Purchase Order Terms and Conditions or cancels a Purchase Order for cause, Meijer will have no buy-back obligations.


Unauthorized Sale; Transfer of Product

Vendor warrants that it will not, without Meijer’s prior written consent, permit any finished Product or Product packaging or labels containing Meijer’s name or artwork, whether damaged or undamaged, specification-compliant or non-compliant, to be bartered, sold or transferred to any other party. Further, Vendor must not, under any circumstances, sell any finished Product, packaging or labels in Vendor’s factory outlet store, surplus store or sample store. Any such unauthorized barter, sale or transfer of finished Product or Product packaging or labels is a material breach, and Vendor is liable to Meijer for all damages incurred by Meijer and Meijer, including loss of good will in the trade name or trademark on the Product or Product packaging or labels disposed without such authorization. Notwithstanding the foregoing, Vendor may barter, sell or transfer Product which does not meet Meijer’s Quality Standards and for that reason has been rejected by Meijer or Meijer (on Meijer’s behalf) if the Product is repackaged and any and all Product packaging or labels bearing Meijer’s name, logo, or artwork are destroyed.

Alternate Sourcing of Products With respect to goods sold to Meijer which are not manufacture by Vendor as the original manufacturer, Vendor represents and warrants: (1) that the goods sold to Meijer will be clean, fresh, first quality goods that are authorized by the manufacturer for re-sale in the USA; (2) the trade dress on the Products will be identical to the trade dress on the Products normally sold by the manufacturer either directly to USA consumers or to such consumers through authorized USA distributors; (3) the Products sold to Meijer will be in consumer packaging, with English language, and without markings that indicate restricted sale, such as “for export only,” “sample,” or “for professional use” and that the packaging of the goods will contain USA true net weights, ingredients, measures, contents, size, labels, lot numbers, date codes, and product codes; (4) none of these markings will be defaced, covered or otherwise obscured; (5) the goods sold to Meijer will not be adulterated, contaminated or misbranded in any way and will be in full compliance with all federal, State, and local laws and regulations; (6) Vendor has not obtained the goods as a result of fraud or misrepresentation; and (7) all manufacturer warranties applicable to the Products will remain in full force and effect for the end users of the Products.

Vendor Source Tagging If Vendor participates in Meijer’s Source Tagging Program, Vendor is bound by the provisions of the Source Tagging Vendor Handbook available on Meijer’s VendorNet (https://www.meijervendornet.com) and will contact ADT/Sensormatic at 561-939-3162 for label procurement and additional information.



Ordering

Purchase Orders Meijer generates the following different types of purchase orders based on our systems:

1. Food or General Merchandise DSD (Direct Store Delivery). These orders are created at each store from an authorized list of products and are shipped to each store individually for receiving and payment.

2. Slotted / Single Location. This method of ordering is used when product will be shipped to a Distribution Facility (“DF”).

3. Store Direct / Multi Drop. This method is used when shipping directly to multiple store locations. “”DF’s cannot be

added to this type of Purchase Order. DF’s will not be able to receive this type of PO.

4. Cross Dock. The vendor ships to the DF and packing and labeling the orders by Store.

5. Dropship / Flow Through. The vendor ships the product to the DF.

6. Expense Purchase Orders. These orders are for non-resale products or services and begin with an “E”.

Transmission of Order Information

With the growth of electronic commerce, direct to store delivery (DSD) shipping and corporate brands purchasing, Meijer vendors may not receive a paper Meijer Purchase Order. Vendors may instead receive Meijer purchase order information through one or more of the following ways:

1. Electronic Data Interchange (EDI). The basis for Meijer's purchase of goods via EDI is specified in the EDI provisions of this Guide.

2. Meijer VendorNet. Vendors may elect to utilize the Web PO application on the VendorNet.

3. DSD Shipments. The basis of Meijer's purchase of goods delivered directly to Meijer stores is a store or office

generated Purchase Order.

4. Expense/Supply Purchase Orders used to purchase non-resale goods and services, will be emailed. The Expense Purchase Order’s identification number begins with an “E”.

5. Merchandising Vendor Operations Scheduled Closures: Meijer Merchandising Vendors that receive orders from the corporate office must notify Meijer when sites are closed due to holidays, shut down schedules etc. This notification must be submitted to Meijer 8 weeks prior to the scheduled closure by entering the dates their site(s) will be closed in the Meijer VendorNet >Shipping & Delivery> VendorNet Shutdown Schedule Application that will then adjust their order and shipping days accordingly. Vendors that fail to notify Meijer that a site is closed may be subject to fines or penalties.

Terms and Conditions Apply Although you may not receive a copy of any terms and conditions with the above Purchase Order information, you agree that the Merchandise Master Terms and Conditions applies to all goods Meijer purchases from you for resale and the Expense Purchase Order Terms and Conditions applies to all non-resale goods and services purchased from you. These terms and conditions are in effect for all purchases made by Meijer except to the extent prohibited by law and are located on the Web at https://www.meijervendornet.com



Order Cancelation Meijer has the right to cancel an Order for a domestic national brand Product without penalty by notice to Vendor at any time before shipment. Meijer’s Order cancelation does not constitute a termination of the applicable Terms and Conditions.

Goods and Services Purchased For Resale

Business Terms in VendorNet Pricing, shipping and payment terms, non-saleable Product disposition methods, allowances and all other variable business terms (“Business Terms”) are established through the VendorNet. After information has been properly loaded and accepted by Meijer, the terms will contractually bind the parties as a supplement to the Merchandise Purchase Order Terms and Conditions. The parties may amend the Business Terms only by updating the information in the VendorNet and electronically agreeing to the changes. Once the new terms have been properly updated and accepted by Meijer, the new terms will contractually bind the parties and supersede any prior terms that conflict with the new terms.

Cash Terms These are the default cash terms for all Meijer purchase orders. Cash discounts are based on Meijer’s discretion, on the better of the date that the Goods are physically received at the facility designated by Meijer for receipt of Goods or the Vendor’s Invoice date. Cash discounts are not available to vendors that elect to be paid by letter of credit. Cash Discounts are discounts offered for early payment of an invoice or incentives for merchandise procurement. The total discount amount is calculated based on the better of the “net” or “gross” cost of the invoice. Freight Terms These are terms for delivery of Meijer product.

Non-Saleable Product Information regarding how to manage Non-Saleable product, disposition and compensation. Meijer’s goal is to reduce and simplify disposition and compensation for Non-Saleable Product for Meijer customers, stores and vendors by use of Meijer’s automated Non-Saleable Products control system. The selections made in the Non-Saleable Agreement are automatically programmed into Meijer’s Non-Saleable Products control system so that the selections will be automatically implemented each time Meijer has Non-Saleable Product.

Return of Non-Saleable products will be shipped FOB: Origin and Freight charges will be billed collect. Meijer will have the right, in its sole discretion, to dispose of Non-Saleable Products that Meijer has not received a return authorization for within thirty (30) days of the invoice date.

If Vendor selects the “Dispose” option, Meijer will have the right to dispose of Non-Saleable Products in a manner determined by Meijer without any further obligation to Vendor with respect to such Products.

If Vendor selects the "Donate" option, Meijer may donate any of the Non-Saleable Products that are not required to be returned to the Vendor to a non-profit organization selected by Meijer in the exercise of its sole discretion. If Meijer receives a tax credit for such donation, Vendor will have no rights to such credit and Meijer will have no obligation to provide Vendor an detail of the donation.

Visit https://www.meijervendornet.com under Help>Orders & Payments>Payments & Claims> Reverse Logistics VendorNet Guide for additional information.

Vendor Deals - Allowance Allowance calculations relating to invoices and receipts are based on the gross amount of the invoice or receipt. Billing types based on rate and scan will be charged a 4% handling fee. Estimated value will be used by Meijer to track realized value of funding versus estimate.



Goods and Services Purchased For Non-Resale

P-Card Purchases P-Card Purchases made by P-card (credit card) must have any and all freight charges added to the credit card transaction at the time of purchase and may not be a separate transaction. Shipments against a P-card purchase are not to be sent collect. No alternate billing method will be accepted.

Order Timeliness All Meijer Expense purchase order(s) have Required Delivery Date. The vendor is responsible to ensure that the Purchase Order(s) arrives on the Required Delivery Date. There is no shipping window or start ship date. If you are not able to meet the Required Delivery Date, you must notify the buyer upon receipt of the purchase order.

Ordering Compliance Meijer will charge you $10.00 per package for failure to comply with this policy. A vendor debit of $500 will be issued for each Purchase Order that is shipped via a non-preferred LTL carrier. If a non-preferred carrier is utilized, Meijer will debit the Vendor, and the Vendor will be liable, for any accessorial charges that a non-preferred carrier may bill directly to Meijer. These charges include: notification, driver detention, and sorting and segregation fees, etc.

Examples of non-preferred carriers would include; Fed Ex Freight, Fed Ex National, YRC Worldwide, USF Holland, Conway Central Express (CCX), Pitt Ohio, R & L Transfer, Old Dominion Freight Line, PJAX, Vitran Express, etc.


Receiving of Merchandising Purchase Orders EDI/AS2

All vendors are required to exchange business documents (i.e. purchase orders, invoices, etc.) using either EDI or Web Forms or a combination of both. Set up will be managed by the Meijer Vendor Management Team.

Our preferred method is AS2 one of the current specifications developed by EDIINT for transporting data between organizations via the Internet. AS2 sends secure messages over the Internet using S/MIME encryption with HTTP or HTTPS. EDINT is required to exchange EDI; if not capable of direct AS2 communication you may use a third party provider.

EDI Transactions Supported

• VICS: 810, 820, 830, 850, 852, 856, 997 • X-12: 214, 850 • UCS: 820, 875, 879, 880, 997

EDI Versions Supported

• 4050VICS/UCS • 5010 VICS/UCS

EDI Terms and Conditions

Meijer and EDI Vendors agree that the following terms and conditions will govern each EDI transaction:

1. Meijer and its EDI Vendor (each of which may be referred to as a “partner”) will transact EDI through the electronic data clearinghouse(s) specified by Meijer.

2. Each partner will adopt as its signature an electronic identification consisting of a symbol or code which is to be affixed to or contained in each document transmitted by that partner. Each partner agrees that its signature contained in any transmitted document will be sufficient to verify that such partner originated that document. Neither partner will disclose the other’s signature to any unauthorized person.

3. No document will be considered received for any purpose until the partner sending it receives a functional

acknowledgment from the partner receiving it. A functional acknowledgment is a transaction set which confirms that receipt of a document has occurred and that all required portions of the document have been received and are syntactically correct but otherwise does not confirm or agree with the content of the document. If the sender does not receive a functional acknowledgment from the receiver by midnight of the next business day following the transmission, the sender will assume that the document was not received and initiate an investigation.

4. If a document requires a receiving partner’s acceptance in order to be legally binding, a document will be deemed

accepted by the receiver/partner if, within a reasonable time after receipt (or within the time period, if any, stated in the document) the partner either (a) transmits a written acceptance of the document to the sending partner; or (b) engages in any other conduct which manifests acceptance of the document.

5. Each partner will be responsible for all of its own fees and expenses for transmitting a document to the other

partner or to that partner’s electronic data clearinghouse.


Web Forms available at Meijer VendorNet.com

A tool has been developed to assist our small to medium sized, non-EDI vendors with electronic transmissions of purchase orders and invoices through the use of web technology.

This program will greatly reduce the time and expense associated with faxing and mailing purchase orders. It will also reduce handling and mailing costs for our vendors as well as reduce the number of errors and phone calls associated with inaccurate invoicing.

If you are a merchandising vendor and are receiving faxed or mailed purchase orders from Meijer, you are a potential web form candidate. Contact the Meijer Vendor Management team to connect you to this program.

Packaging and Labeling

Product Label Product UPC Symbols will properly scan 100% of the time at the store. If a UPC symbol does not properly scan at the store, Meijer may, at its option, charge the Vendor $5,000 for each UPC error and $2,500 for coupon UPC errors. These charges, which approximate Meijer’s increased overhead in having to manage and sell the goods (or coupons) with this defect, are issued as debit memos. The amounts can be avoided by taking the necessary steps recommended in the GS1 General Specifications manuals on providing a quality, scannable UPC symbol.

For more information on product labels refer to information under the product tab located on the Web at https://www.meijervendornet.com.

Packing Information For Carton and Pallet Specifications and requirments, refer to the iStore Ready Display and PackagingSpecifications under the product tab>product development located on the web at https://www.meijervendornet.com.

If you offer written warranty on products sold to Meijer, you will provide on the label of that product language necessary for Meijer to comply with its warranty obligations under warranty laws and regulations, including without limitation 16 C.F.R. PART 702.

Shipping Label Information

Meijer is utilizing bar coding technology to receive product at our stores and our cross-dock facilities. It is Meijer’s intent to follow the bar-coding guidelines set forth by the GSI US.

Each carton must be labeled using one of the following methods, based on the purchase order types/distribution method.

Standard Carton (GTIN-14) Required for cartons that contain one UPC (product or shipper) GS1- 128 Pick & Pack Carton Label (SSCC-18)

Required for cartons that contain multiple UPC’s and logistical unit (carton) is packed for designated store

For additional carton labeling refer to FAQ Document under the help>EDI tab located at the web at https://www.meijervendornet.com

For review GS1 standards, visit their website for additional information, http://www.gs1.org


https://meijervendornetinternal.meijervendornet.com/product/Pages/default.aspx


https://meijervendornetinternal.meijervendornet.com/VendorNet%20Master%20Document%20Library/Store%20Ready%20Display%20Guidebook.pdf



Standard Carton Label (GTIN-14)

The above information must be clearly marked on every Standard Carton, in human readable form. This can be either on a label or printed on the carton.

1. A “Ship From” address 2. The “Ship To” address including the building number 3. The Purchase Order number 4. Units Per Carton/Pack Size/Selling Units Per Master Carton 5. Vendor Item #/Style# (recommended, but not required) 6. Short Description (optional) 7. Country of Origin (required on sellable unit) 8. Meijer Case Pack ID/code number (optional) 9. Product Identification - 12 digit Product UPC (selling unit) or 14 digit Case Pack UPC; UPC must be in both

scannable and human readable format (must exist in Meijer’s product system, and will show on your Purchase Order).

10. Additional information such as Size/Size Range and Color may be required based on your product category

Inner Pack Labeling (Optional, based on Distribution Facility processing) 1. Product UPC 2. Inner Pack Quantity

FROM: TO:

GISMO PRODUCTS MEIJER 1520 YOUR RD 2501 CREYTS RD ANYTOWN USA DF 93 LANSING, MI 48917

PO#: 123456789 Made In TAIWAN PACK SIZE: 24 2620207-24

VENDOR ITEM#: V12345 DESCRIPTION: BLUE GIZMO

DOMESTIC AND IMPORT VENDORS

0 00 12345 67890 5

1.Ship From Address

3. PO Number

4. Units Per Carton

5. Vendor Item Number (optional)

6. Short Description (optional)

2. Ship To Address

Including Building Number

7. Country of Origin

9. Product Identification in Meijer’s System -12 digit Product UPC or 14 digit Case Pack Code UP

8. Meijer Case Pack ID/code

(optional)


GS1-128 Pick and Pack Carton Label Carton Label

Postal Code (optional)

The above information must be clearly marked on every carton, in human readable form. This can be either on a label or printed on the carton:

1. A “Ship From” Address 2. The “Ship To” Address including the Building Number 3. Marked for final destination if shipping to a DC Marked for Store

o Example: If product ships to a DC, the final destination would be the store number that the product is packed for

4. Purchase Order Number 5. GS1-128 Label on each carton 6. Product or Shipper UPC, Vendor Item #/Style #Pack Size, and Description (optional, unless

utilizing the GS1-128 label as a standard carton label)

Company Street, City, ST, ZIP

Carrier Name Pro Number 12345678 B/L Number 997654321

TO: Meijer #12 3757 Plainfield, N.E. Grand Rapids, MI 49525

(420) 49 5 05 DEPT: 999 PO :123456789 FOR: 012

1.Ship From Company

2. Ship To Location

UPC (Product or Shipper) PACK SIZE: 24 DESCRIPTION: BLUE GIZMO

Carrier Information (optional)

Retailer Dept

4. PO Number

3. Store Number

SSCC – 18 Barcode

5. SSCC – 18 Code Number

Serial Shipping Container

(00) 000 12345 5555555558

6. Product or Shipper UPC Pack Size Description (optional, unless utilizing as standard carton label)


Carton Barcode Placement

1. Carton Label placement should be on the top, front, or side (not on the bottom). The label must be placed one inch from corners, ends, or seams where applicable.

2. The lines of the scannable barcode on the label may not be creased 3. Barcode is read between 1.38 – 1.90 inch range on the carton

4. 14 digit case pack GTIN’s must be registered in Meijer’s system 5. Cartons must also include weight on side of carton, and include height and length.

Sample of your label format may be approved by Meijer Vendor Management Department, please email your label to [email protected]

Barcode is read in this range

1.90 Inch

1.38 Inch



Conveyable Guidelines (applies to facilities listed below)

Dry Grocery

Lansing – 86, Tipp City – 805, Newport - 881 Minimum: L W H Weight Cube 9“ 6” 3” 5lbs .09 Maximum: L W H Weight Cube 26.5” 22” 28” 75lbs 9.45 GM Lansing – 93, Tipp City – 802 Minimum: L W H Weight Cube 9“ 6” 6” 5lbs .188 Maximum: L W H Weight Cube 26” 20” 28” 70lbs 8.43 Decisions to convey items are handled on a case by case basis when the product is received. Below are some items which may not be placed on the conveyor despite meeting the dimensions and weight required for travel.

• Items where glue or adhesive does not withstand the vibrations or other movement during transit. • Items with packaging that will become entangled or jammed in the conveyor • Items plastic wrapped - rips easily - bath tissue, paper towels • Items in a cardboard tray with plastic wrap properly secured across the top (may be conveyable in some DC's) • Items bagged - rips easily - bagged grass seed, bird seed, pet food • Items that can damage the belts – Litter • Items in an open top case - product can fall out • Items that may have trays or flaps that are not securely glued • Items classified as Hazardous - ammunition • Items that will poke from boxes - bicycles peddles poking through the box • Items that cause the box to become rounded - boat anchors and pillows • Items that are prone to damage - mason jars • Items packed in glass - can break easily - spaghetti sauce • Some liquid items cannot be conveyed. The bottles will crack or the lids may work loose causing spillage.

Pallet Guidelines DF89 Lansing High Bay Pallet Maximum Height 68” (does not include the pallet) DF871 Western DF - Witron All product should be delivered on pallets (exceptions: bagged pet food, litter and paper products – ie: bath tissue and paper towels) There should be no product overhang on the pallets. Pallet layers must be the same item – no mixing product on each layer – no “Chimney” stacking product Pallets may be a “rainbow” pattern. The pallet can have multiple items per pallet, but no mixing in a layer. Vendor Reference and Requirements Guide 4/26/2016 Page 22 of 66

NO slip sheets between layers of product Slip sheet “ok” between pallet and first layer of product. NO glue or adhesive can be used between layers of product. Packaging Guidelines for Small Parcels

It is the responsibility of the sender to ensure that proper packaging is used and that the contents of the package are adequately and securely packed, wrapped, and cushioned for transportation.

1. Package must have Meijer P.O. #, in the purchase order reference field, on the shipping label. • Meijer requires the daily transmission of all parcels shipping information to FedEx Ground. The

Meijer Purchase Order must appear in Purchase Order Reference Field in this transmission. 2. The weight of each carton shipped to a Meijer location must not exceed 70 pounds unless there is just

one Meijer pack or vendor pack per carton. 3. A package weighing 150lbs or less and measuring greater than 130 inches in length and girth is

classified as an “Oversized” package. Vendors will be liable for additional charges accessed by Fed-Ex associated with an oversized shipment.

• Meijer Expectation is for oversize shipments to ship via Preferred LTL Carrier 4. Use a strong corrugated container with flaps intact. 5. Remove all old labels, hazardous material indicators, and other shipment markings. 6. Wrap items separately. 7. Use adequate cushioning material; protect items on top, bottom, and sidewalls of carton. 8. Use a strong tape designed for shipping. 9. Use a single address label that has clear, complete return and delivery address.

FedEx may refuse shipments for the following reasons:

1. Shipments that may cause damage or delay to equipment, personnel or other shipments. 2. Packages that are wet, leaking or emit an odor of any kind. 3. Any package with a hazardous material label.

Meijer encourages the use of 2D bar code technology. Please contact your local FedEx Computer Integration Consultant for details and specifications for 2D bar code labels.


Pallet Procedures and Requirements

Meijer requires that all pallets it receives meet or exceed the quality standards established by the Grocery Manufacturers Association, including, but not limited to, the following minimum acceptable requirements:

1. Grade A, 4-way pallet, Measurement – 45-48" x 40” all top and bottom boards securely attached to stringers. 2. Material: Group III and or/Group IV hardwood clean saw. 3. Grade: Good sound material free of knots that are larger than 1/3 the width of the board. 4. Boards to be free of serious imperfections to avoid total pallet failure. 5. Nailing: Nail all pieces together using 8-02-1/2” driver screw nails. Well staggered at each nailing joint. 6. Top Deck Boards - 7 boards, 5/8" to 3/4" evenly spaced with 4" maximum spacing. Both end boards 5 1/2", other

boards 3 1/2". 7. Bottom Deck Boards - both end boards and a minimum of 3 center boards, same board dimension as top deck

boards. No loose boards. 8. Stringers - not split through or broken, no double stringers or block patched stringers. 3 stringers. 1 3/8" - 1 3/4" x

3 1/2" - 3 3/4" x 48". 9. Multiple purchase orders may be combined on the same pallet provided the pallet is marked; “mixed pallet” and

the purchase orders numbers are clearly visible. 10. Fumigation certificate – mandatory for customs inspection on all pallets when importing of goods. 11. Product on non-compliant pallets must be transferred onto complaint pallets by the vendor or carrier making the

delivery. The vendor or carrier must take all of the non-complaint pallets at time of delivery.


Pallets containing any of the conditions illustrated below are unacceptable:

1. Missing or broken boards on top or bottom. 2. Double stringers, metal repair plates or patched boards. 3. Broken and/or visibly cracked stringers (excluding weathering cracks which are not continuous and not visible

from three sides). 4. Contamination by dirt, debris, stains, grease, chemicals, any other material that would soil or damage the product

or its container, or odors. 5. Cracks on top or bottom boards greater than 1/8” wide and 15 “in length. 6. Exposed splinters greater than 3” in length 7. Tapered breaks with a depth of greater than 1” along a 10” or more run. 8. Nails, nail heads, or nail points exceeding 1/8” exposure from the surface of wood (Pallets are not to be rejected

for exposed nails unless top or bottom board surface between nail head and stringer has been destroyed). 9. Partial footings, where a ¼ or a stringer board width or length connecting to a bottom board has been removed or

securing nail shanks are exposed in the stringer.

Pallet Compliance

There will be a $25.00 fee debited to the vendor for each instance of:

1. Unacceptable pallet quality that requires the product to be restacked onto a compliant pallet 2. Clamping or slipping product from a non-compliant pallet onto a compliant pallet


HAZARDOUS MATERIALS INSTRUCTIONS The regulations of the U.S. Department of Transportation (US DOT) (Code of Federal Regulations, Title 49, Part 170-179) applicable to handling hazardous articles require that hazardous freight be properly packaged and labeled before it is offered for shipment.

Meijer is subject to the US DOT Regulations when transporting your goods from a Meijer Distribution Center to our stores. Therefore; if you are a vendor who sells goods to Meijer that are subject to US DOT Regulations, you must advise our buyer that the product is US DOT Regulated and you must provide US DOT Hazardous Data Information as prescribed in the following format.

If your product is identified as a hazardous material as defined by the US DOT Regulations, these Regulations apply to the materials in the course of their transportation by Meijer to its stores and distribution centers. In order for Meijer to comply with the Regulations as a shipper of these hazardous materials, we request the following information for each hazardous material we purchase from you:

1. UPC number and product name. 2. Hazardous Materials Description and proper shipping names, technical name for "NOS" entered in (parenthesis). 3. Hazardous class or division. 4. Identification number. 5. Packing group (in Roman numerals). 6. Label(s) required (if not accepted). 7. Quantity by weight when subject to placarding (placards required - 454 kgs. / 1,001 lbs. gross weight). 8. Your twenty-four hour emergency response telephone number.

The foregoing information must be in full compliance with the Regulations as prescribed in Docket HM-181 issued on December 21, 1990. Meijer needs current information on all products defined as “hazardous” by applicable law or regulations. Please provide the above information on all regulated products to:

Meijer 2929 Walker NW Grand Rapids, MI 49544 Attn: Inbound Logistics

Not all truckload carriers are registered to transport hazardous materials. Please verify that the carrier picking up the shipment is certified to handle hazardous freight. If you have any questions, please contact Meijer Inbound Logistics at [email protected]. For hazardous shipments from Meijer consolidation regions in the Northeast, Chicago, Los Angeles and Seattle, please ship direct to Meijer via the LTL carrier assigned to this region.

Vendors will be liable, for any accessorial charges that a non-hazmat certified carrier may bill directly to Meijer. These charges include but are not limited to a truck ordered not used.



SHIPMENT PREPARATION INSTRUCTIONS

Packing Slip Information on product being delivered that is not received through the 128 process needs to have the following information included on the packing slip.

1. “Ship To" address, including the building number, as shown on the Purchase Order. 2. The Meijer Purchase Order number. 3. Item’s UPC 4. Items’ Description

a. Should be the same as what is in the Meijer system 5. Shipped Amount 6. Unit of measure must match what is listed on the purchase order

a. Eaches b. Case Pack c. Pallet Qty

Bill of Lading All shipments to Meijer must be accompanied by a Bill of Lading. It serves as the document and/or contract used to record and transfer detail information pertaining to a unique shipment. The objective of this document is to guarantee that the shipper, the carrier, and the customer (the consignee) are all getting the information they need for the processing of goods through the supply chain.

1. "Ship To" address, including the building number, as shown on the Purchase Order.

2. The Meijer Purchase Order number. • All Meijer Purchase Order numbers must be clearly referenced on the master Bill of Lading. If there is not a

space provided, the Purchase Order number must be entered in the comments or special instructions section. • For shipments to Meijer distribution facilities, the Meijer Purchase Order number is not hyphenated. • Fixture and supply Purchase Orders begin with the letter “E” followed by six numeric digits. • Failure to properly reference the Purchase Order could result in receiving delays and a debit, receipts applied

against incorrect Purchase Orders, and invoice payment delays.

3. Bill of Lading Number: The unique number assigned by the shipper in creating the Bill of Lading, which identifies the unique shipment. • If you are shipping more than one Purchase Order on a single Bill of Lading, each Purchase Order number

and the corresponding piece quantity must be clearly referenced on the Bill of Lading. You are not required to have a separate Bill of Lading for each shipment to Meijer. However, you are required to have a separate Bill of Lading for each Meijer destination. For example, you cannot combine shipments to Meijer DF 93 and Meijer DF 92 on the same Bill of Lading.

4. The Bill of Lading must specify that the goods were tendered to the carrier in a sorted and segregated manner.

• The manner in which a carrier signs the Bill of Lading determines the liability for loss. If a carrier is permitted to sign the Bill of Lading based on pallet count, Meijer will not accept responsibility for case count shortages. Preprinted notations on a Bill of Lading are superseded by the notation that a carrier is allowed to make on the Bill of Lading. For example, a 24 case shipment, with a notation on a preprinted bill that all shipments are driver count, becomes a one pallet shipment, if the carrier is allowed to sign the Bill of Lading, 1 SWS, or (1 shrink wrapped skid). The uniform straight Bill of Lading contains language similar to the following: “Property described above is received in good order, except as noted.” Permitting a carrier to sign for pallet count, insert a shipper load and count notation, or shrink wrapped skids notation places the responsibility for case count shortages with the vendor or the carrier and not Meijer.


5. For all shipments of food products, the vendor is required to clearly indicate on the carrier’s Bill of Lading the word “foodstuff”. Initials or acronyms are not acceptable.

6. If foodstuffs need to be Protected from Freezing, Protected from Heat or be Temperature Controlled it must be indicated on the carrier Bill of Lading noting the specifics. Time stamp information including the scheduled appointment date/time, arrival date/time and departure date/time of carrier.

The Bill of Lading has become a primary source of information and is used for the scheduling and recording of shipments as well as input to carrier EDI transactions. The standard Bill of Lading document and related VICS Guidelines condense processing time and improve the accuracy of the Bill of Lading.

Ultimate Consignee Vendor will notify Meijer if Meijer is listed as an Ultimate Consignee on any documents related to the purchase, shipment, or importation of the goods. Vendor will, at its expense as requested by Meijer, provide copies of all documentation and records regarding the goods.

Meijer Internal DF Consolidation Guidelines For pre-approved vendors, Meijer utilizes internal consolidations to create additional efficiencies by allowing PO’s for multiple locations (DF’s) to be loaded onto one trailer to be processed through one centralized Meijer Distribution Facility. Meijer will then shuttle the product internally to each respective Distribution Facility.

In effort to create a safe and efficient method for transporting, processing, and receiving multiple orders that are created to be consolidated at one central Meijer DF, all vendors participating in our consolidation program must adhere to the following requirements:

1. ALL Pallets must be clearly labeled with the MEIJER PO Number and Distribution Facility number and meet the pallet requirements defined in the “Pallet Procedures and Requirements” section.

2. Drivers will be required to only count pallets and not individual cartons. The carrier will sign the Bill of Ladings “___ pallets, said to contain ___ pieces.”

3. The Bill of Ladings must also continue to state the number of pieces shipped in order to create an accurate piece count manifest for receiving purposes at the Meijer DF.

4. Each DF will need two copies of the bills. The DF signs one copy for the driver and the other copy are kept for the Meijer Receiving process.

DF 86 Consolidation

• DF 86 in the nose • DF 881 in the middle behind 86 product • DF 871 in the middle behind 881 product • DF 805 on the tail • (If the consolidation contains a PO for DF 93,

the DF 93 PO should always be on the tail) DF 805 Consolidation

• DF 86 in the nose • DF 881 in the middle behind 86 product • DF 871 in the middle behind 881 product • DF 805 on the tail • (If the consolidation contains a PO for DF 802,

the DF 802 PO should be on the tail) DF 881 Consolidation

• DF 86 in the nose • DF 805 in the middle behind 86 product

• DF 871 in the middle behind 805 product • DF 881 on the tail

DF 93 Consolidation

• DF 802 in the nose • DF 93 on the tail • (if the consolidation contains a PO for DF 92 or

DF 90, DF 93 is in the tail, followed by the DF 92, DF 90 and DF 802 in the nose)

DF 802 Consolidation

• DF 93 in the nose

• DF 802 on the tail Vendor Reference and Requirements Guide 4/26/2016 Page 28 of 66

Appointment Scheduling- Instructions for using the appointment scheduling system and scheduling consolidation loads can be found on https://www.meijervendornet.com under: Shipping & Delivery tabAppointment SchedulingAppointment Scheduling link and by clicking on the Help link.

• To schedule a consolidation load, fill out the appointment request for all orders that have a final destination of the consolidation point DF you are delivering to as you normally would.

• Use the following statement in the message field for the remaining orders that will flow through the consolidation point DF and onto their respective final destination DF: ++PO# po: DF/Cases for each Po

• Ex. message for a DF86 consolidation load: ++PO# 123456:DF881/ 500CS ++PO#456789:DF805/400CS.

** All vendors must receive formal approval from Meijer prior to participating in the Meijer consolidation program. If you are a prepaid vendor and believe this option may fit your business needs, please contact [email protected].

Meijer Shipper Load and Count Requirements for Vendors that Ship Product Through Internal and External Consolidation Points (In addition to Shipment Preparation Instructions)

Summary

Continuing to drive supply chain efficiency is a primary function of Meijer Logistics. In our quarterly meetings with our strategic business partners, two themes have been consistent across all partners: driver productivity must be improved and drivers need to be removed from non-valued added activities. Additionally, the recent changes to the Federal Motor Carrier Safety Administration's Hours of Service regulations have added additional constraints to driver capacity. To ensure our supply chain can properly react to the changes, Meijer has a requirement that all shipments through our consolidation programs are expected to be on pallets and drivers will be only required to count pallets and not individual cartons.

Requirements

All FOB Origin, Freight Collect Purchase Orders shipping through Meijer consolidation points are expected to follow these requirements.

• All shipments must be ready to ship on time to meet the Meijer designated arrival date. • The Meijer designated carrier will contact you to coordinate the pick-up of the merchandise. • All shipments are required to be palletized based on the Meijer destination distribution facility and meet the pallet

requirements defined the in “Pallet Procedures and Requirements” section. • Pallets must clearly be labeled with the Meijer Destination, Meijer Purchase Order Number, and Pallet Number

(for example 1 of 5). • The carrier will only be responsible for pallet count. The carrier will not be responsible for piece count

discrepancies. All shortage issues must be resolved between Meijer and the vendor. • The carrier will sign all Bills of Lading as “_____ pallets, said to contain_____ pieces.” • The Bill of Lading must continue to state the number of pieces shipped to create an accurate piece count manifest

for receiving purposes at the Meijer DF. • Meijer will be required to notify the shipper of any piece count discrepancies within 48 hours of receiving at the

Meijer destination.

Trailer Security Meijer is committed to freshness and safety of its employees and customers. Clean and sanitary trailer equipment must be used for Meijer shipments at all times. Vendors are responsible for taking the necessary precautions and ensuring trailers are sealed and secured when delivering to Meijer distribution facilities.

A trailer seal with an identifier (alpha-numeric) must be placed on the back of the trailer (right outside door latch). When using a padlock, it must have an identification or serial number. This number must also be marked on the Bill of Lading with the driver’s initials. Once the trailer arrives at the Meijer Distribution Facility, Loss Prevention will inspect the seal to Vendor Reference and Requirements Guide 4/26/2016 Page 29 of 66



ensure it’s intact. If the seal is not intact, the load may be rejected and the vendor and/or carrier will be held responsible for the load.

• If handling a multi pick load, the trailer seal must reflect the last stop that was made while in transit. • If the load is delivering to multiple Meijer DF’s the carrier must re-seal the trailer and ensure its secure while in

transit. • If a load must be inspected while en-route, the driver may break the seal, but must reseal it following the

inspection. The new seal information must be documented on the Bill of Lading and the driver must have documentation supporting the inspection.

• If product is damaged or shows to be tampered with and the seal was broker while en-route, the vendor and/or carrier will be held accountable for lost sales and product.

• The carrier is responsible for making sure that the reefer unit is working properly and the product is kept at the temperature specified to ensure quality.

• If a rejection occurs due to a tire or any other object on the trailer, a claim will be filed for the loss of product, freight cost, plus an additional $2,000 penalty.

Examples of Seals: Location to seal:

Shipment Tender and Count Shipments must be tendered to the carrier in a sorted and segregated manner. The carrier must have the opportunity to accurately count all cases prior to signing the Bill of Lading. Vendors may tender freight as “Shipper’s Load and Count,” or tender pallet quantities as “XX Pallets Said to Contain XXXX pieces,” if shipping operations do not allow for the accurate counting of freight. All expectations of vendor performance equally apply to vendors’ third party logistic service providers.

Loading at vendor facility All carriers are allowed two hours of wait time at the loading facility. If a carrier’s wait time exceeds the two hour limit, detention charges will be debited back to the vendor. Only clean trailers will be loaded, and Meijer will accept only clean trailers. Meijer will reject trailers arriving dirty or infested.

Loading Foods/Produce Temperature Controlled loads at vendor facility Trailers must be pre-cooled prior to arrival at the ship location to the specified running temperature the trailer will need to maintain while in transit. If the trailer set temperature is not known prior to arrival for loading, please request this information from the shipper when scheduling the pickup appointment.


Trailer temperature must also be monitored periodically while in transit. Failure to monitor the trailer temperature may result in a refusal and claim for loss of product.

The shipper will note product temperature and/or trailer running temperature on the Bill of Lading. It is the responsibility of the carrier to verify this information prior to leaving the shipper and report any concerns to Meijer Logistics.

Expediting Number Meijer requires the use of a control number for all expedited service types and modes of transportation on shipments going freight collect to all Meijer locations.

To obtain a control number email [email protected]. In the subject line put “Expediting Control Number”. The Meijer purchase order number will be needed as well as merchandising approval for expedited shipping. A response will be sent with the control number and any other specific instructions pertaining to the shipment.

See the Shipping: Compliance and Debits section regarding chargeback’s associated with failure to reference an expediting control number.

Dropped Trailers 1. If you elect to utilize an unloading service to unload your deliveries to a Meijer Distribution Facility, drop trailers may

be an option. Dropping of trailers at a distribution complex is a privilege. For carriers to drop trailers they must be on the Authorized Drop List. A separate Authorized Drop List is kept for each complex. Trailers are to only be dropped inside the security gate. Please send an email to [email protected] if you have questions regarding drop trailers.

2. As the vendor, you continue to be responsible for the load’s condition, count, and timely delivery. Dropping a trailer

does not constitute delivery. Your unloading agent must assume the responsibility of having the trailer at the distribution facility for its delivery appointment.

3. Carriers that have drop trailer rights have the privilege to drop a trailer at the Meijer Distribution Facility. The trailer

must be at the Meijer DF receiving Complex for the Meijer VendorNet appointed date and time. If a trailer is dropped after the appointed time, the product will not be received until a new appointment has been made. Meijer will hold the carrier or vendor responsible for any late fees that may be incurred.

4. Meijer distribution facilities commit to the timely return of transportation documents to the delivering carrier. All

signed delivery records are to be returned to the carrier on the completion of unloading. At this time any delivery exceptions will be communicated to the delivering carrier, the unloading agent will be required to verify accuracy, and sign all O.S.&D. documents. It is the responsibility of the carrier to communicate delivery exceptions and delivery receipts.

5. Upon completion of unloading, a switcher will place all empty trailers in a bullpen area. (Switching fee will be debited) The carrier will be responsible for pulling all empty trailers from Meijer’s bullpen areas. Meijer’s Distribution Complexes will permit trailers to remain in the bullpen for a time period not to exceed 48 hours. This would mean trailers emptied on Saturday must be pulled on Monday; and Monday trailers pulled on Wednesday, etc. If you are not able to pull your trailer within 48 hours, please make arrangements with an unloading service to pull your trailers. It is preferred that trailers remain in the bullpen for only 24 hours. However, due to the variations in AD and replenishment cycles, we recognize that this is not always possible. In order to ensure safety and avoid congestion, your adherence to the policy is required.

6. Carriers that have drop trailer privileges are exempt from any detention accessorial request on straight one stop

loads. For two stop loads the carrier is exempt from any detention request for the second stop DF delivery. On




two stop loads the carrier is required to identify in the message field of the Meijer Vendor Net Appointment Scheduling System that it is a two stop load and the first stop will be a “Live” delivery.

**Please read through the requirements in detail, failure to meet these will result in debit memos from Meijer. Debit amounts can be found in the compliancy section of this reference guide**

Unloading All Meijer locations are driver unload facilities. Please make any necessary arrangements prior to the delivery appointment.

• Meijer has contracted with professional unloading services to unload freight collect shipments and LTL carriers under contract to Meijer. The driver will not be charged for these unloading services.

• The unloading of prepaid freight is the responsibility of the carrier/vendor. Delivering drivers have the option to utilize Meijer’s unloading services or they can perform these services themselves. However, if the Meijer unloading service is used, the prepaid vendor will be charged for these unloading services.

• Delivering drivers are not required to use the Meijer unloading company to unload their inbound trailers. Every driver has the opportunity to unload his or her own trailer.

Driver Unload Process: (If the driver decides to unload his or her own trailer) • The delivering driver is required to unload product onto the Meijer dock in the manner required. • Unloading requirements may include sorting and segregating by product, palletizing the product to our Ti-Hi, and

staging the unloaded product on our receiving dock directly adjacent to the trailer. • Drivers using powered industrial walkie-stackers upon request must present proof to Meijer management that

proves they are licensed to safely operate that equipment. • If the carrier or vendor makes a delivery with unacceptable pallets, they will be required to re-stack the product

onto acceptable pallets and a fee will be accessed to the vendor. • The average time to unload prepaid deliveries should not exceed two hours. A debit will be generated to the

vendor for loads that take longer than two hours to unload.


HOW TO ARRANGE FOR MERCHANDISE OR RESALE PRODUCT TO BE SHIPPED

Arrival Date The arrival date of merchandise is determined between the vendor and the Meijer Buying Analyst at the time of placing the order. On occasion, the delivery location and amount of product delivered to each DF may be changed while truck is en route. Delivery dates must not be pushed out. The load must arrive on the arrival date. Failure to meet the requested arrival date will result in chargebacks to the vendor. Requests to change an appointment date must be requested through the Buyer/Analyst for approval.

If orders are LTL size, regardless if Collect or Prepaid, it is the vendor’s responsibility to contact the Meijer Preferred LTL carrier and arrange for the pickup of the merchandise in time to arrive on the Meijer PO arrival date. For a listing of preferred carriers and contact information, please refer the List of Preferred LTL Carriers.

Pick Up Dates If the vendor determines they do not have product to ship to Meijer on the ship date they must contact the buyer right away. Meijer will need to know why the load is not shipping, we are counting on this product being loaded and delivered on the arrival date to maintain in stock conditions at store level.

If Meijer is responsible for freight payment and the orders are truckload, Meijer Inbound Logistics is responsible for the transportation arrangements. Meijer will arrange for these customer pick-ups to be performed by our carriers to pick up at the shipper and to arrive on the Meijer PO arrival date. Meijer will determine the transit on these orders. The pickup date by the carrier may or may not be the PO ship date as transmitted to the shipper. The carrier will contact you 24 hours prior to pick up if possible. Specific to Produce Routing Late Delivery When a delay is encountered that will cause the load to arrive after 1:00PM, the vendor must notify the buyer immediately. Every attempt must be made to deliver the load on time. Produce loads are needed on the delivery date or Meijer will run out of stock. Please see the Shipping: Compliance and Debits section for late deliveries. If Meijer accepts any product delivered to them seven or more days before or after any specified delivery date, the vendor will, upon Meijer’s request, pay Meijer a fee of five percent of the vendor’s invoice cost of the product.

Refused Product If product is rejected/refused due to poor quality temperature, damage etc… the product will be simply placed back on the truck. The vendor and carrier will be responsible for disposition. Specific to Foods Routing

1. For Collect shipments, Meijer utilizes internal consolidations to allow vendors to load PO’s for multiple locations on one trailer. If you are a prepaid vendor and believe this option may fit your business needs, please contact [email protected].

2. LaGrou distribution is a full service warehousing and transportation service provider with locations throughout the greater Chicago area. Meijer consolidates dry grocery freight bound for all four grocery DF’s at a LaGrou facility in Bolingbrook, IL. The geographic consolidation region is Chicago area and lower WI. This only applies to collect freight; any vendors looking to switch from prepaid to collect freight terms, please email [email protected].




MEIJER DELIVERING FACILITIES

Lansing, MI Facilities: Phone • DF 85 - 3303 S. Creyts Rd. Lansing, MI 48917-8508 517-322-7094 • DF 86 - 3405 S. Creyts Road. Lansing, MI 48917-8505 517-322-7017 • DF 89 - 3307 S. Creyts Road. Lansing, MI 48917-8508 517-322-7064 • DF 92 - 3301 S. Creyts Rd. Lansing, MI 48917-8508 517-322-7038 • DF 93 - 2501 S. Creyts Road. Lansing, MI 48917-8544 517-322-7056

Tipp City, OH Facilities: • DF 801 - 4200 S. County Road 25A. Tipp City, OH 45371-2950 937-667-9625 • DF 802 - 4220 S. County Road 25A. Tipp City, OH 45371-2950 937-667-9721 • DF 804 - 4240 S. County Road 25A. Tipp City, OH 45371-2950 937-667-9745 • DF 805 - 4250 S. County Rd. 25A. Tipp City, OH 45371-2950 937-669-9192

Newport, MI Facilities:

• DF 881 - 8857 Swan Creek Road. Newport, MI 48166-9275 734-586-7909 • DF 882 - 8857 Swan Creek Road. Newport, MI 48166-9275 734-586-7839 • DF 883 - 8857 Swan Creek Road. Newport, MI 48166-9275 734-586-7955

Grand Rapids, MI Facilities: • DF 90 - 2725 Walker Avenue, N.W. Grand Rapids, MI 49544-1307 616-791-3805 • DF 90 (PDA) - 2721 Walker Avenue, N.W. Grand Rapids, MI 49544 616-791-3805 • Grid 70 – 70 Ionia Ave S.W. Grand Rapids, MI 49503 616-791-3151

Pleasant Prairie, WI DFs (Western DFs) • DF 871 – 8900 Green Bay Rd, Pleasant Prairie, WI 53158 262-612-2200 • DF 872 – 8900 Green Bay Rd, Pleasant Prairie, WI 53158 262-612-2200 • DF 879 – 8900 Green Bay Rd, Pleasant Prairie, WI 53158 262-612-2200

Middlebury, IN Facilities: • DF 860/862/863 - 536 N. Main Street. Middlebury, IN 46540-8974 574-825-6875

Grandville, MI Facilities: • Unit# 816 Grand River Packaging – 3040 Remico ST S.W. Grandville, MI 49418 616-249-6002

Ft. Wayne, IN Facilities: • Unit# 463 Pharmacy Central Fill – 1515 Profit Dr, Ft. Wayne, IN 46808 260-310-6422

Holland, MI Facilities: • Purple Cow Creamery – 234 Charles Street. Holland, MI 49424 616-494-1233


ROUTING INSTRUCTIONS (COLLECT, PREPAID AND EXPENSE)

Collect Routing Instructions Please refer to the truckload weight break table which identifies the weight breaks for shipping truckload vs. less than truckload. Small Package: FedEx Ground must be used for shipments to Meijer locations if the aggregate weight of the shipment is both less than 300 pounds and less than or equal to 20 cartons. If the shipment exceeds either 20 cartons or 300 pounds, an LTL carrier must be used. If a package weighs 150lbs or less and measures greater than 130 inches in length and girth, the package is classified as “Oversized”. Vendors will be liable for additional charges accessed by FedEx associated with an oversized shipment so LTL and Consolidation should be considered.

Consolidation: Meijer LTL consolidation points and carriers (Regions 1, 5 and 8) are used to consolidate orders destined for Meijer Distribution Facilities only. A customer service representative will contact you 24 hours in advance of the ship date to schedule the pickup appointment. If you don’t hear from a representative within 24 hours of the ship date, please email [email protected]. Please list the PO numbers, weight, cube, number of pallets and if stackable, and pick/delivery locations in the email. Hazardous material shipments should not be routed via Meijer consolidation programs. All hazardous material shipments must move via LTL or truckload carrier.

Region1: New England Motor Freight will consolidate General Merchandise orders. Grocery orders will need to ship with the preferred LTL carrier for this region.

Region 5: LaGrou will consolidate both General Merchandise and Grocery orders. Please refer to the Meijer Consolidation Requirements for Vendors in the LaGrou Region section for more information.

Region 7: Schneider Logistics will consolidate General Merchandise orders. Grocery orders will need to ship with the preferred LTL carrier for this region.

Region 8: MITCO Limited will consolidate General Merchandise orders. Grocery orders will need to ship with the preferred LTL carrier for this region.

LTL: All less than truckload (LTL) shipments, (orders greater than FedEx size and less than the truckload size), must ship via the preferred LTL carrier identified for each given state. If your location is in a region where Meijer has an LTL



consolidation carrier, those orders will ship with the consolidation carrier as long as the consolidator handles the produce type (General Merchandise and Grocery).

Truckload: Truckload shipments are defined by the weight break table. These weights and cubes outline what Meijer considers as a full truckload. A customer service representative will contact you 24 hours prior to the Meijer ship date to schedule a pickup appointment. If you don’t hear from a carrier representative within 24 hours of the ship date, please email [email protected]. Please list the PO numbers, weight, cube, number of pallets and if stackable, and pick/delivery locations in the email.

Store direct orders: Store direct orders cannot ship with our LTL consolidation carriers. These orders must ship with the preferred LTL carrier for your state.

Expense orders (not for resale): Please refer to the Expense Order Routing Section at the bottom of this page.

Delivery Appointments: Meijer requires delivery appointments for all loads delivering to a Meijer Distribution Facility. All delivery appointments must be scheduled on the Meijer VendorNet by the carrier making the delivery. Appointments are not required at store locations.

Prepaid Routing Instructions Please refer our truckload weight break table which identifies the breaks for shipping truckload vs. less than truckload. Small Package: FedEx Ground must be used for shipments to Meijer locations if the aggregate weight of the shipment is both less than 300 pounds and less than or equal to 20 cartons. If the shipment exceeds either 20 cartons or 300 pounds, an LTL carrier must be used.

Consolidation: Consolidation services are not available for prepaid shipments.

LTL: All less than truckload (LTL) shipments, (orders greater than FedEx size and less than the truckload size), must ship via one of the three preferred LTL carriers. If a preferred carrier is not utilized, the vendor will be subject to charges and deductions.

Truckload: Prepaid vendors may select the carrier of their choice for truckload deliveries. Please ensure that the selected carrier is able to deliver on time to the Meijer PO arrival date.


Expense orders (not for resale): Please refer to the Expense Order Routing Section at the bottom of this page.


Expense/Supply (not for resale) Routing Instructions Small Package: FedEx Ground must be used for shipments to Meijer locations if the aggregate weight of the shipment is both less than 300 pounds and less than or equal to 20 cartons. If the shipment exceeds either 20 cartons or 300 pounds, an LTL carrier must be used. . If a package weighs 150lbs or less and measures greater than 130 inches in length and girth, the package is classified as “Oversized”. Vendors will be liable for additional charges accessed by FedEx associated with an oversized shipment so LTL and Consolidation should be considered.

Consolidation: Consolidation services are not available for prepaid shipments.

LTL: All less than truckload (LTL) shipments, (orders greater than FedEx size and less than the truckload size), must ship via the preferred LTL carrier identified for each given state. Please refer to the “Collect and Prepaid Required Carrier Vendor Reference and Requirements Guide 4/26/2016 Page 36 of 66


Routing” charts. A vendor debit will be issued for incurred freight charges on each Purchase Order that is shipped via a non-preferred LTL carrier.

Truckload (Collect): Truckload shipments are defined by the weight break table. These weights and cubes outline what Meijer considers as a full truckload. If you have orders that are Truckload, you are to email [email protected] a minimum of 72 hours prior to the order ready ship date.

For truckload shipments (Collect), you must provide the following information when emailing [email protected]. Vendors can use the carrier of their choice for prepaid truckload shipments.

• Expense PO Number (EPO) • Freight terms as shown on EPO • Pick Location (Name, Address, City, State, Zip, Phone Number, Contact name and Shipping Hours) • Delivery Location on EPO • Ship and delivery dates • Weight • Cube • Number of Pallets • # of Pallet Positions • Any special requirements such as 53’, 48’ trailer or require air ride, etc. • Any special handling requirements such as:

o Fragile handle with care, don not double stack, glass enclosed, hazardous material o Blankets, pads, straps and load bars required and the number needed






Small Parcel Routing Instructions (FedEx Ground) FedEx Ground Collect* must be used for individual package shipments with collect freight terms to Meijer locations if the aggregate weight of the shipment is less than 300 pounds and/or less than or equal to 20 cartons. If the shipment exceeds 20 cartons and 300 pounds, an LTL carrier should be utilized.

*If you do not currently have an account with FedEx, please call 800-231-9219 and tell the FedEx representative that you are calling to set up an account.

All Shipments Meijer requires the electronic transmission of the Meijer Purchase Order number for all parcels, prepaid or collect. The Meijer Purchase Order number must be entered into the Purchase Order Reference Field on the FedEx automated shipping system (FedEx Ship Manager, FedEx Ship Manager at FedEx.com, or a FedEx compatible shipping system). Only the Meijer Purchase Order number should be entered into this field. For store direct shipments or shipments to Meijer fuel stations, the Meijer Store number must appear in the “Ship to Name” field. The desired format is Meijer Store 216 or Meijer Store 050. For two digit store numbers, a leading zero should be used. Do not use four character fields for store numbers. For shipments not originating directly from a vendor’s location (example, a logistics service provider or a drop ship location), Meijer requires the vendor name from the Meijer Purchase Order be shown in a Reference Field.

Please refer to the section for Shipping: Compliance and Debits regarding chargeback’s associated with failure to reference the Meijer Purchase Order Number or comply with the requirement to electronically transmit Meijer parcel shipping information.

Collect Shipments FedEx Ground Collect must be used for individual package shipments to a Meijer location if the aggregate weight of the shipment is less than 300 pounds and/or less than or equal to 20 cartons. If your shipment exceeds 20 cartons, and is greater than 300 pounds, a Meijer designated LTL carrier or consolidator should be used.

Prepaid Shipments FedEx Ground must be used for any individual shipment to a Meijer location if the shipment is less than 300 pounds and/or less than or equal to 20 cartons. If the shipment exceeds 20 cartons and is greater than 300 pounds, a Meijer preferred LTL carrier should be used.

FedEx Restricted Products Certain products are subject to governmental restrictions and may require contractual agreements or specific licenses for transport. Please contact Meijer Inbound Logistics prior to any shipment of the following goods:

1. Hazardous materials, including ORM-D, as defined by the DOT Title 49, Code of Federal Regulations. 2. Firearms and ammunition. 3. Alcoholic beverages.

Tracking FedEx Packages:

1. FedEx packages can be tracked on the Internet at www.fedex.com, click on the “Track” tab. 2. Visit http://www.fedex.com/us/fcl/pckgenvlp/insight/ to learn more about proactive tracking of packages using

FedEx Insight. 3. FedEx packages can be tracked using the tracking number or Purchase Order reference number.


http://www.fedex.com/

FedEx Insight Meijer requests that all vendors establish FedEx Insight accounts. The Insight application enhances shipment visibility. The use of Insight will allow the vendor to ensure compliance with providing Meijer the Purchase Order number in the correct format. Insight will validate that transmission of electronic package level detail is processed correctly. Ensuring Purchase Order information is present in Insight will help avoid chargebacks for not providing the Meijer Purchase Order number. Insight would also be a beneficial tool to ensure that data transmissions are still correct following any enhancements to order processing and shipping systems. Meijer requests the validation of Purchase Order transmission process following any system modifications. The four fields to validate are:

• Meijer Ship to Name format. • Meijer Purchase Order Format. • Ship from Information – Meijer Vendor Name in Reference Field. • Collect purchase orders ship via “FedEx Ground Collect.”

To Ship a FedEx Ground Collect Packages on FedEx Ship Manager

If you have not shipped a FedEx Ground Collect package on your FedEx Ship Manager system, you must first contact FedEx technical support at 1-800-GOFEDEX to enable this function.

1. Click on ‘Ship’ button 2. Select ‘Recipient’ or if this is a new address type in the recipient’s address. 3. Fill in all recipient and shipment information, include three digit Meijer store number, if necessary. 4. Choose ‘FedEx Ground Service’ 5. Select “Your Packaging” as the packaging type 6. In Billing Detail section, in the “Bill Shipment To” field, select “Collect” 7. Enter Meijer’s Purchase Order number in the “Purchase Order Reference” field. 8. If shipping from somewhere other than the vendor’s location, include Meijer Vendor Name in a reference field. 9. Click “Ship” or press F10 to print label. 10. For further questions on using FedEx Ship Manager, please contact FedEx’s technical support at 888-670-8981.

To Ship a FedEx Ground Collect Package via the Internet: 1. Log on to fedex.com (http://www.fedex.com) 2. Click on the “Ship” tab 3. Log on, or register if you are a new user 4. Enter all address information, including Meijer Store Number, if required. 5. To save the address for future use check the “Save in/update my address book” 6. Select “FedEx Ground” for Service type 7. At the “Bill shipment to” section, select “Collect (Ground Only)”. 8. In the “Purchase Order Reference” field, enter the Meijer Purchase Order number. 9. If shipping from somewhere other than the vendor’s location, include Meijer Vendor Name in a reference field. 10. When complete entering all shipment information, click the “Continue” button to print the shipping label. 11. If you have further questions on using FedEx Ship Manager at fedex.com, please call FedEx’s technical support

at 1-800-GOFEDEX

For assistance with meeting the Meijer requirements for electronic transmission of the Meijer Purchase Order, please contact your locally based FedEx Computer Integration Consultant.


http://www.fedex.com/

Compliance Requirements On FedEx shipments, Meijer requires the electronic transmission of the Meijer Purchase Order number for all parcels. The Meijer Purchase Order number must be entered into the Purchase Order Reference Field on the FedEx automated shipping system (FedEx Ship Manager, FedEx Ship Manager at FedEx.com or a FedEx compatible shipping system). Only the Meijer PO number should be entered into this field. Designations of the Meijer Buyer or Merchandising Key number, or utilization of PO or other designations, will result in non-compliance. Meijer will charge you $10 per package for failure to comply. For store direct and fuel station shipments, the Meijer Store number must also be included in the “Ship to Name” information. To Ship a FedEx Ship Manager at fedex.com: You will need Internet Access, an inkjet or laser printer and your FedEx account number. If you don’t have an account number, call 1-800-GOFEDEX or to set up an account. Go to fedex.com, hover over the “ship” tab and select “Prepare Shipment.” Enter your user ID and password and click “Login.” Now you are ready to ship.


1. From • Verify the sender information

2. To • Enter the recipient information, including

Meijer Store Number, if needed. If you will be shipping to this address again, check the “Save new recipient in address book” box for faster access in the future. Select “Perform details address check” to avoid incurring address correction fees.

3. Package & Shipment Details • Select FedEx Ground® as the service

type; then select the package type that you will be using for your shipment.

4. Billing Details • Select “Collect Authorized Ground

Accounts only” in the “bill transportation to” field. Only use COLLECT option when instructed by the recipient.

• You are not required to enter a FedEx Account number for FedEx Ground COLLECT shipments.

• Enter your required reference information, Meijer Purchase Order number and Meijer Vendor Name, in the “your reference” field, and if additional reference fields are required, click “More reference fields.”

• You may also select optional services, such as; find a drop-off location, schedule a pickup, receive an email notification, or find estimated rates and transit times

5. Complete Shipment • Check whether or not you want to save

the changes to your shipment profile or add the new contact to your shipment profiles, and click “Ship.” At the next screen, confirm your shipment details, and click “Ship.”

,


To Ship a FedEx Ship Manager at fedex.com: Follow this simple process with FedEx Ship Manager hardware or software (also known as FedEx Café), for Shipments using the FedEx Ground COLLECT option. 1. Recipient Information

• Complete the recipient information. If you will be shipping to this address again, click “Save in/Update my address book” for faster access in the future. Please include the three digits of the Meijer Store of Fuel Station Number if required.

2. Sender Information • Confirm the sender information, or change if necessary.

3. Package and Shipment Details • Select FedEx Ground® as the service type; then select the package type you will be using for your shipment.

4. Billing Details • Select “COLLECT” in the drop-down menu. Only use the COLLECT option when instructed by the recipient. • You are not required to enter a FedEx account number for FedEx Ground COLLECT shipments. • Enter the reference or Purchase Order numbers in the appropriate fields. Meijer Purchase Orders and Meijer

vendor names are required. 5. Ship

• Click “Ship.” Print your shipping label and affix it to your shipment. 2 4


FedEx Insight

Meijer requests that all vendors establish FedEx Insight accounts - http://www.fedex.com/us/fcl/pckgenvlp/insight/ The Insight application enhances shipment visibility. The use of Insight will allow the vendor to ensure compliance with providing Meijer the Purchase Order number in the correct format, and validate that transmission of electronic package level detail is processed correctly. Ensuring Purchase Order information is present in Insight will help avoid chargebacks for not providing the Meijer Purchase Order number. Insight would also be a beneficial tool to ensure that data transmissions are still correct following any enhancements to order processing and shipping systems.

Meijer requires all Vendors shipping Small Parcels FedEx Ground to complete a self-validation upon the first shipment to Meijer following:

1. Becoming a new Vendor to Meijer 2. Changes to Vendor hardware, software, systems, or procedures related to the Vendors shipping

to Meijer via FedEx Ground

The self-validation procedure is: Within 24 hours of FedEx pick-up of the shipment to be validated log onto FedEx InSight. Then using the tracking number of one of the cartons within the shipment, validate the following:

1. PO number is in Reference Filed titled “Purchase Order Number” and that the PO Number is formatted correctly to Meijer specifications

2. If the delivery is to a Meijer Store or Fuel Store validate that the Store Number is in the first line of the Recipient Address and that Store Number is formatted correctly to Meijer specifications.

3. For shipments not originating directly from a Vendors location (example a logistics service provider or a drop ship location) validate that Vendors name (as appears on Meijer PO) is in one of the miscellaneous reference fields.

a. NOTE: The title of the reference field may not indicate the field is populated with the Vendor name (in the sample below it states “Invoice Number”). This is acceptable as Meijer only references the field data and not the title of the field.


http://www.fedex.com/us/fcl/pckgenvlp/insight/

LIST OF PREFERRED LTL CARRIERS **Please read through the requirements below in detail, failure to meet these will result in debit memos from Meijer. Debit amounts can be found in the Shipping: Compliance and Debits section of this reference guide.**

Meijer requires the utilization of the following LTL carriers. These carriers have contractual agreements with Meijer that promote supply chain efficiency.

• Estes Express Lines www.estes-express.com ph# (804) 353-1900 • SAIA Motor Freight www.saia.com ph# (800) 765-7242 • UPS Freight www.ltl.upsfreight.com ph# (800) 333-7400

A vendor debit of $500 plus any accessorial charges will be issued for each Purchase Order that is shipped via a non-preferred LTL carrier.

For all collect, prepaid, and expense LTL orders, it’s the responsibility of the shipper to contact the carrier and schedule a pickup appointment. All PO’s shipping on the same day from one location to one Meijer destination must be combined onto a Master Bill of Lading. Failure to do so will result in a chargeback for the full transportation cost of the multiple shipments.

Meijer recognizes that traditionally, prepaid freight terms have meant that the vendor pays the freight expense and the vendor could select whatever carrier that they would like. In today’s era of total supply chain management, Meijer needs to maintain visibility of all inbound merchandise to our stores and distribution facilities.

Examples of non-preferred carriers would include: ABF Freight, Fed Ex Freight, Fed Ex National, YRC Worldwide, USF Holland, Conway Central Express (CCX), Pitt Ohio, R & L Transfer, Old Dominion Freight Line, PJAX, Vitran Express, etc.

Meijer preferred carriers must be used for the following reasons:

1. Non-preferred carriers “trap” our freight. Due to delivery appointment requirements and limited volume, non-preferred carriers frequently make only one delivery per week to our distribution facilities. It is likely that a shipment that arrives at a non-preferred carrier’s terminal on Thursday would not be delivered until the following Friday. The elimination of such supply chain inefficiency is critical to ensuring in-stock conditions for Meijer customers.

2. Non-preferred carriers do not transmit EDI-214 (shipment status) notices. Without such notices, Meijer does not have visibility to shipments in-transit and cannot forecast a shipment’s arrival.

3. For merchandise that is controlled by our continuous replenishment systems, Meijer does not maintain back-up inventory. Your in-transit inventory is the only inventory that can get a store back in stock.

4. All Meijer distribution facilities are driver unload. The carrier is required to participate in the unloading process. At Meijer’s Distribution Facilities, carriers are required to tender all merchandise for delivery sorted and segregated. Non-preferred carriers are not always willing to perform these services.

5. Vendors will be responsible for any accessorials and special charges that are not approved by Meijer. This would include but is not limited to lift gate services and expedited services.


http://www.estes-express.com/

http://www.saia.com/

http://www.ltl.upsfreight.com/

General Merchandise Routing Instructions **Please read through the requirements below in detail, failure to meet these will result in debit memos from Meijer. Debit amounts can be found in the compliancy section of this reference guide.**

1. Meijer utilizes load optimization software to build truckload shipments and minimize freight cost. Truckload shipments are defined by the weight break table contained within this guide. These weights and cubes outline what Meijer considers as a full truckload. In rare instances different types of freight may not conform to the exact standards provided in this guideline. If this should occur, please email [email protected] to confirm proper shipment routing. Please list the PO numbers, weight, cube, number of pallets and if stackable, and pick/delivery locations in the email.

2. All less than truckload (LTL) shipments, (orders greater than FedEx size and less than the truckload size), must ship via the preferred LTL carrier identified for each given state. Any deviation to this routing must receive written approval from Meijer.

3. For freight collect volume and truckload shipments, if you have not been contacted by Meijer’s carrier 24 hours prior to the ship date, please send an e-mail to [email protected].

4. For freight prepaid truckload shipments only, the vendor may use the carrier of their choice.

General Merchandise Geographic Routing Regions

1. Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York (zip codes 10000 through 13999), Pennsylvania (zip codes 17000 through 19699), Rhode Island, Vermont

2. Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Missouri, North Carolina, New York (zip codes 14000 through 14999), Pennsylvania (zip codes 15000 through 16999), South Carolina, Virginia, West Virginia

3. Montana, Wyoming 4. Indiana, Illinois (zip codes 61200 through 62999), Iowa, Kentucky, Michigan, Minnesota,

Nebraska, North Dakota, Ohio, South Dakota, Tennessee 5. Illinois (zip codes 60000 through 61199) 6. Arizona, California (zip codes 93200 through 96199), Colorado, Idaho, Kansas, Nevada, New

Mexico, Oklahoma, Oregon, Texas, Utah, Washington 7. Southern California (zip codes 90000 through 93199) 8. Seattle/Tacoma Area (zip codes 98000 through 98199) and (98300 through 98499) 9. Canadian Shipments

Detailed instructions for shipping from each region are contained in the following pages.




Truckload Weight Breaks

PICK STATE Weight Break Loads greater than or equal to the weights below should be shipped TL

Alabama 13,000 lbsArizona 20,000 lbsArkansas 10000 lbsCalifornia 25,000 lbs in Consol Region, 14,000 lbs out of Consol RegionColorado 11,000 lbsConnecticut 7,000 lbsDelaware 6,000 lbsFlorida 12,000 lbsGeorgia 13,000 lbsIdaho 12,000 lbsIl l inois 10,000 lbsIndiana 8,000 lbsIowa 9,000 lbsKansas 10,000 lbsKentucky 8,000 lbsLouisiana 12,000 lbsMaine 8,000 lbsMaryland 6,000 lbsMassachusetts 11,000 lbsMichigan 8,000 lbsMinnesota 7,000 lbsMississippi 18,000 lbsMissouri 11,000 lbsMontana 18,000 lbsNebraska 7,000 lbsNevada 19,000 lbsNew Hampshire 8,000 lbsNew Jersey 11,000 lbsNew Mexico 14,000 lbsNew York 7,000 lbsNorth Carolina 12,000 lbsNorth Dakota 7,000 lbsOhio 8,000 lbsOklahoma 12,000 lbsOregon 25,000 lbsPennsylvania 6,000 lbsRhode Island 10,000 lbsSouth Carolina 16,000 lbsSouth Dakota 6,000 lbsTennessee 14,000 lbsTexas 11,000 lbsUtah 19,000 lbsVermont 7,000 lbsVirginia 7,000 lbsWashington 19,000 lbsWest Virginia 6,000 lbsWisconsin 8,000 lbsWyoming 10,000 lbs

If shipping consolidation loads via truckload, each load must be at least 3,000 lbs or 700 cube. If questions, please email [email protected].

If there are orders with the same arrival date that are destined to one Meijer DF and are over 700 cube or the amounts l isted in the above table, Meijer will route as a truckload.


Collect Shipment - Required Carrier Routing Ship State is where product is coming from


Prepaid Shipment - Required Carrier Routing Ship State is where product is coming from

Ship State Small Parcel Consolidator LTL Expense LTL TruckloadAlabama Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionArizona Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionArkansas Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionCalifornia - (90000-93199) Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionCalifornia - all other zip codes Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionColorado Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionConnecticut Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionDelaware Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionFlorida Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionGeorgia Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionIdaho Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionIllinois - (60000-61199) Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionIllinois - all other zip codes Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionIndiana Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionIowa Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionKansas Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionKentucky Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionLouisiana Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMaine Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMaryland Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMassachusetts Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMichigan Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMinnesora Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMississippi Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMissouri Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMontana Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNebraska Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNevada Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNew Hampshire Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNew Jersey Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionMew Mexico Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNew York - (10000-13999) Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNew York - all other zip codes Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNorth Carolina Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionNorth Dakota Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionOhio Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionOklahoma Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionOregon Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionPennsylvania - (1700-19699) Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionPennsylvania - all other zip codes Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionRhode Island Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionSouth Carolina Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionSouth Dakota Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionTennessee Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionTexas Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionUtah Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionVermont Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionVirginia Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionWashington - (980 ,981, 983, 984) Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionWashington - all other zip codes Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionWest Virginia Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionWisconsin Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor SelectionWyoming Fed-Ex Ground N/A Estes, UPS, SAIA Estes or UPS Freight Vendor Selection


GENERAL MERCHANDISE ROUTING INSTRUCTIONS – REGION 9 Region 9 – Canada

Collect Shipments:

FOB Origin – Freight Collect purchase orders are imports. Please refer to the Meijer International Logistics Vendor Guide for shipping and documentation requirements.

Prepaid Shipments:

LTL: Please use a Meijer preferred LTL carrier, from the provided list. If a preferred carrier is not utilized, the vendor may be subject to charges and deductions.

Preferred for region:

• Estes Express Lines www.estes-express.com ph# (804) 353-1900

Truckload: You may select the carrier of your choice for truckload deliveries. Please ensure that the selected carrier is able to pick-up on the scheduled date and make a delivery appointment in accordance with the instructions provided in this guideline. All Meijer locations are “Driver Unload” facilities. If your carrier refuses to unload, Meijer will arrange for this service and issue a deduction to recover our expense.

**Please read through the requirements in detail, failure to meet these will result in debit memos from Meijer. Debit amounts can be found in the compliancy section of this reference guide.**


http://www.estes-express.com/

LEAN LOGISTICS SIM INBOUND PORTAL VENDORS Vendors who utilize the LeanLogistics SIM Portal must follow the outlined instructions. Utilizing the SIM Portal is a privilege that will be revoked if the procedures are not followed correctly.

All requests for routing must be entered into the portal at least 48 hours before the planned ship date. If the business does not allow 48 hours, then orders must be entered before noon (EST Time) on the business day before the planned ship date.

If at any time there are missing POs (PO cannot be found) email [email protected] immediately to inform Meijer Logistics of the POs that cannot be found so they can be downloaded.

The comments for each truck must include the number of POs on that given truck so Logistics knows which orders to combine.

As an example, if there are two truckload shipments with the first truck containing six POs and the second truck containing 5 POs, the comments should state the following for each order.

Truck1, 6 POs Truck 2, 5 POs



DELIVERY APPOINTMENTS

Distribution Facilities 1. Meijer requires delivery appointments at all our Distribution Facilities. All carriers and vendor

private fleet trucks must have a delivery appointment and an appointment Load ID (drivers must have).

2. LTL shipments via common carriers: our preferred carriers will schedule the delivery appointment at the Meijer facility. Do not request "Notification Prior to Arrival" on your LTL Bill of Lading.

3. Vendors should not schedule a delivery appointment unless the shipment is being transported by a private fleet. To prevent duplication of appointments by a vendor and a carrier, only the carrier should request an appointment.

4. Appointments are made through the online appointment scheduling system by going to https://www.meijervendornet.com under the Shipping & Delivery > Appointment Scheduling

5 Although delivery appointments can be made up to 1:30 p.m. for the following day's business, we encourage making appointments much earlier. Truckload carriers can request for a delivery appointment at time of pick-up for any given load.

VendorNet Appointment Scheduling 1. Delivery appointments at Meijer Distribution Facilities are scheduled by going to

https://www.meijervendornet.com under the Shipping & Delivery > Appointment Scheduling 2. Instructions for using the Appointment Scheduling System can be found by clicking on “Help” in

the upper left corner on the screen of the application. 3. Your carrier or your company truck is required to have a current valid Standard Carrier Alpha Code

(SCAC). Information on how to acquire a SCAC is found by clicking on “Help” in the upper left corner on the screen.

4. Appointment times will be communicated within 4 business hours. Business hours are considered to be from 6AM to 2PM, Monday thru Friday.

5 After you submit the appointment you will receive an email reply from [email protected] with your appointment information. The confirmation will include appointment date, time and appointment Load ID will be emailed back to the carrier. Access to the Meijer VendorNet can be found under the VendorNet Section

The delivery appointment must be scheduled by the date of pick-up to reduce the changes that may occur to scheduled loads. Loads that deliver Saturday through Monday must be scheduled by Friday 2:00PM.

If you are unable to make a scheduled appointment, you are required to notify Meijer by 2:00 PM on the business day before the scheduled date for delivery. Carriers who disregard or continually violate this policy will be removed from routing.

Appointments are not required at store locations.





Western Distribution Delivery Instructions All carriers, suppliers, & contractors destined to the Meijer DF Complex in Pleasant Prairie, WI are required to utilize the following route for deliveries and upon leaving the complex.

Delivery Routing –

Interstate 94 to Exit 347… East on Route 165 (104st Street) to… Route 31 North (Green Bay Rd)

Main Complex Entrance is located at: 8900 Green Bay Rd.

Pharmacy Distribution Area (PDA Deliveries)

1. All appointments for PDA deliveries must be scheduled through the Meijer VendorNet as “Live Unloads.” At no time should PDA deliveries be dropped or left unattended in a lot.

Pharmacy Central Fill Appointment Scheduling 1. Delivery appointments at Meijer Pharmacy Central Fill Facility in Ft. Wayne, IN are scheduled by

directly contacting the facility via Phone. (260) 310-6422

2. Receiving Hours are considered to be from 11AM – 5PM, Sunday through Thursday

Meijer Delivery Produce Procedure All split loads scheduled to deliver at two DFs on the same day will be scheduled at 3:00AM to the first DF. The truck will have to keep in touch with the first DF to get unloaded timely and then drive directly to the next DF. The truck must arrive to the second DF before 1:00 PM to get unloaded on the same day.

Requests to make the delivery one day early must be made by contacting the buyer to get approval. Some examples of reasons of why we cannot accept the delivery a day early are:

1. The buildings have excessive inbound loads 2. The DF is too full of inventory on this item and has no space at this time. 3. Meijer routed trucks have the unloading provided at no cost to the carrier. 4. Vendor routed trucks are driver unload facilities, or can pay the unloading service to unload the

truck. No cash transactions will be allowed.

Requesting a Standard Carrier Alpha Code (SCAC) When a new SCAC code is requested from the National Motor Freight Traffic Association (NMFTA) using the application from the web site, it takes approximately a week and a half to process the request and generate the certificate to be mailed back to the requestor. If after that time the applicant does not receive the certificate the NMFTA can fax a copy of the certificate providing the assignment has been made, and is already in route to the applicant via US Mail.

The NMFTA sends out reminders for renewal for carriers that already have obtained a SCAC.

This is the link to the NMFTA website home page http://www.nmfta.org/ . A copy of the request form and instructions can be obtained from this sight.


http://www.nmfta.org/

SHIPPING: COMPLIANCE AND DEBITS

Arrival Dates Meijer reserves the right to debit your account for 5% of invoice or a minimum of $100 for any missed arrival date.

Unloading If the vendor’s carrier refuses to participate in the unloading process, Meijer’s unloading service will perform the required task. These charges will be billed to Meijer. Meijer will issue a debit to the shipper for failure to provide unloading service on the prepaid delivery. Debits will be for the cost of the unloading.

Pallet Re-Stacks Pallets found to be outside of the Meijer pallet specifications resulting in the need for product to be restacked onto a good pallet will incur a $10.00 charge per pallet. If product arrives on a bad pallet and Meijer determines it cannot be moved safely through our distribution system, the $10.00 charge per pallet will also apply.

Switching Charges Prepaid Vendors will receive a debit for switching at each DF of $35 per trailer. This will be for vendors or vendor’s carriers who have elected to participate in the drop trailer program.

Shipping Paperwork / Bill of Lading If a shipper does not include the Meijer Purchase Order Number on the bill of lading or PRO, Meijer reserves the right to debit for the amount of freight charges incurred, or a $100 minimum per shipment.

FedEx Shipments On FedEx shipments, Meijer requires the electronic transmission of the Meijer Purchase Order number for all parcels. The Meijer Purchase Order number must be entered into the purchase order reference field on the FedEx automated shipping system (FedEx Ship Manager, FedEx Ship Manager at FedEx.com or a FedEx compatible shipping system). Only the Meijer PO number should be entered into this field. Meijer will charge you $10 per package for failure to comply.

Expediting Number Failure to receive an expediting number from [email protected] will result in a charge back for the entire freight costs.

Appointment Scheduling Failure to make an appointment by 2:00PM the day before the arrival date may result in a $25 administration fee.

Incorrect Ship-To Address If a shipper does not reference the correct delivery address from the Meijer Purchase Order on their shipping documents, Meijer reserves the right to debit $100.00 for each occurrence. Please ensure that your order processing files have been updated to reflect the correct addresses of Meijer stores and distribution facility locations.

Appointment / On-Time Delivery If your carrier or your vendor truck fails to show for the appointment, or is late for an appointment and Meijer has to reschedule the appointment, Meijer reserves the right to debit your account a minimum of $500 for the missed delivery.



If the carrier or vendor truck causes Meijer to run out of stock and it is necessary to purchase from a local vendor, the carrier or vendor may be debited for the difference in cost to purchase this product, or may be debited for the lost profit due to out of stocks.

Non-Preferred LTL Carrier A vendor debit of $500 will be issued for each Purchase Order that is shipped via a non-preferred LTL carrier. If a non-preferred carrier is utilized, Meijer will debit the Vendor $500 in addition to any accessorial charges that a non-preferred carrier may bill directly to Meijer. These charges would include: notification, driver detention, single shipment fees, inside delivery, sorting and segregation fees, etc.

Orders Shipped Via LTL Instead of Small Parcel FedEx Ground must be used for individual package shipments to Meijer locations if the aggregate weight of the shipment is both less than 300 pounds and less than or equal to 20 cartons. Failure to do so will result in a chargeback for the full transportation cost.

Failure to Consolidate Same Day Shipments All PO’s shipping on the same day from one location to one Meijer destination must be combined onto a Master Bill of Lading. Failure to combine multiple-same day shipments from the same location onto a single Bill of Lading will result in a chargeback for the full transportation cost of the multiple shipments.

Produce Detention and Layovers Meijer is increasingly concerned about the assessment of detention and layover charges imposed by our carriers. Most of these charges result from the produce shipper’s failure to provide the product when our carrier arrives. To avoid delays resulting from product unavailability or backups at the point of origin, Meijer encourages all of our produce shippers to communicate with our carriers, schedule appointments, and immediately notify Meijer and the carrier if delays occur.

If a detention or layover charge is assessed against Meijer, and such charge results from product unavailability, backups, or delays at the loading location/point of origin, Meijer will debit you with the amount of the charge.

Five hours of “free time” will be allowed before detention charges will be assessed. After that period of time, the detention or layover charge will be $50 per hour with a maximum charge of $350.00 USD per 24-hour period and each day thereafter.

The “free time” period (and subsequent detention or layover charges) for carriers that arrive early for an appointment will not commence until the pre-approved appointment time, and the “free time” period and such charges for carriers that arrive late for a pre-approved appointment will not commence until the carriers’ actual arrival time.

“Layover” occurs when they cannot start or complete loading at the pre-approved appointment time because of product unavailability, backups or delays, and as a result, the carriers must stay at the origin point until the next day.


Receiving - Various options for how product can be received

Standard Receiving • Meijer facility uses the standard carton label information to receive in product and detail checks in

the quantity of each product

ASN/Audited Receipt 128 receiving utilizes a bar code system to reduce the amount of time Meijer and the vendor spend on the receiving process. Meijer receives based on the ASN/ 128 data, with no detailed check in. Other industry terms for this process are "quick response" or "license plate" receiving.

A 128 vendor must have EDI capability for the ASN transaction as well as the technology to produce GS1 128 labels. Once a vendor has completed the necessary EDI testing and achieved audited receipt status, 128 receiving can begin.

• 128 vendors are responsible to transmit PO quantities to Meijer via the EDI 856/ASN transaction. The ASN must be received by Meijer prior to product arrive at Meijer facility

• At the time of delivery, scans the UCC 128 labels. The ASN data associated with the GS1 128 label contains the case or pallet detail necessary to complete the receiving transaction.

• Random audits are systematically generated and performed against the ASN/128. • Audit selection rotates amongst the stores and performed as deliverer are received at store.

Please check with your Buyer or the Meijer Supply Chain Planning department to learn more about converting to 128 receiving.

Note: The ASN/Audited Receipt results, applied in terms of products and quantities, overrides any/all Proof of Delivery, Invoices, or Bills of Lading (BOLs) signed by the receiver at the time of delivery.

Direct Store Delivery (DSD)

Receiver Scan: • A detailed check in process is performed by the Meijer Receiver.

Vendor Scan: • The vendor scans their order at the store which creates a PO. • Random audit (systematically generated) is performed by Meijer Receiver.

NEX: • Vendor creates store specific order at their facility and sends a NEX transaction that reflects

the product on that order. • The NEX transaction is received at Meijer prior to the shipment arriving at the store. • When the product arrives at the store the Meijer Receiver enters the PO and an audit is

performed on a systematically generated audit (every load at every store is audited). • The rest of the load is automatically received based on the NEX transaction data.

Standard Receiving or ASN/Audited Receipt methods can also be used for DSD vendors.


Direct Store Delivery (DSD) Vendor Requirements Specific requirements have been developed for vendors that deliver product directly to our stores or provide service in our stores. DSD Vendor / In-store Service Vendor Requirements contain specific policies and procedures that must be followed by all DSD vendors, or vendors that provide in-store service.

Direct Store Delivery Vendors agree to handle all functions of store returns, including collection, centralized processing and paperwork, loading, and return delivery. If Meijer incurs additional costs because the vendor did not handle dames accordingly, the vendor will be charged.

Visit https://www.meijervendornet.com under Sales & Merchandising / Store Guidelines for DSD Vendor Requirements.

Scan Based Trading (SBT) Scanned Based Trading (SBT) is a supply chain program in which Meijer pays a vendor for the number of goods scanned through the checkout registers, rather than the number of goods received. SBT vendors deliver product to Meijer under the Master Merchandising Vendor Terms and Conditions. SBT transactions are characterized by the following:

• No receiving is performed at the backdoor, and no paperwork (i.e., invoices, delivery receipts) is processed. Vendor owns the inventory until the time it is sold to a customer

• If the product supplied by a vendor for resale is also consumed for store use, a process is in place to ensure that the vendor is properly paid for those goods.

Delivery and Inventory Management

Vendor must deliver the Products in the Meijer-specified allowable quantities to Meijer’s designated store locations, freight prepaid. Vendor must maintain the proper product mix, fill to planogram and adhere to the zero tolerance out of stock policy. SBT vendors can deliver product 24 hours a day, 7 days per week. Delivery of SBT product must be done through the back receiving doors. Any exceptions resulting from special business requirements must be approved by Meijer Corporate Operations staff. Outbound product must also go through the back receiving doors. To protect the assets of both Meijer and the vendor, the manager in charge or designated receiving clerk must inspect carts/boxes before they are removed from the store. No need to prepare credits for outbound product (vendor returns). Meijer has the right to check the integrity of the Uniform Product Code (“UPC”) on each item that is delivered. Products having UPCs which do not scan or which scan incorrectly may be treated, in Meijer’s sole discretion, as either (1) Non-Conforming Products as defined in Vendor Requirements and Reference Guide or, (2) unscannable Products subject to the all remedies available for in law, equity and contract for breach of warranty. Vendor is solely responsible for the stocking, managing, and removal of the Products. All Vendor agents or employees present on the premises of a Meijer store or other facility must follow the Vendor Code of Conduct, which can be accessed at https://www.meijervendornet.com. Loss or Damage to Products by Casualty or Act of God

Title and risk of loss to the Products will remain with Vendor until the Products are sold by Meijer in the regular course of business, subject only to any casualty-sharing arrangement, if any, established in the VendorNet SBT Addendum for losses caused by vandalism, theft, pilferage, or unexplained loss on Meijer’s premises (collectively referred to as “Shrink”). If Meijer agrees in the VendorNet SBT Addendum to share in Shrink losses of SBT Product, Vendor must adequately document its perpetual inventory to support all loss resulting from Shrink and report same to Meijer on a quarterly basis. Shrink is calculated


https://meijervendornet.com/VendorNet%20Master%20Document%20Library/DSD%20Vendor%20In%20Store%20Service%20Vendor%20Requirements.pdf



over all Meijer Stores participating in scan-based trading on an aggregate, grand total basis. The parties must decide, based on that quarterly report, the dollar amount, if any, of Meijer’s share of Shrink, and Vendor must invoice Meijer for such amount with payment terms of net 45 days from receipt of invoice. If for any reason (except Meijer’s fault or neglect) Vendor does not submit its invoice to Meijer for its share of Shrink on or before 3 months , Vendor will have unconditionally waived its right to any Shrink reimbursement from Meijer for such quarter. Accounting

The weekly SBT transaction cycle is established in the VendorNet SBT Addendum. Based on (i) this statement (which will be considered accurate and legally binding on Vendor unless Vendor advises Meijer otherwise within 7 days of receipt); (ii) the previously agreed cost of the Products to Meijer (subject to any markdowns agreed between Meijer and Vendor); and (iii) the payment terms set forth in the Master Merchandise Terms and Conditions, Meijer must remit the cost of the Products to Vendor. Data Synchronization

If the vendor chooses to utilize a Third Party service to provide data synchronization services, all software license fees, subscription fees, data processing costs, and telecommunications charges to enable Vendor to utilize the Third Party must be paid by Vendor without reimbursement from, or surcharge to, Meijer. Meijer will provide scan data to the vendor or the Third Party on an agreed upon basis thru the use of the EDI 852 transaction or sales query available on VendorNet. Vendor is responsible to verify product cost is correct. Any discrepancies should be immediately brought to the attention of the Meijer buying team. Cost changes may be submitted using the EDI 879 cost change transaction or the cost change web application available on VendorNet. Possession and Inventory

Meijer has no obligation to advertise or identify the SBT Products as belonging to Vendor or advise Meijer’s customers of such ownership. As against third parties, Meijer has the right to possess the Products for sale to its customers. Vendor, at its expense, has the right to audit the accuracy of the scan-based trading of the Products by taking a physical inventory of the Products at each of Meijer’s retail stores where the Products are available for purchase. Any such inventory must be conducted with prior written notice to Meijer and in coordination with Meijer store management so as not to interfere with Meijer’s normal operations. Vendor must disclose the results of all such audits to Meijer. Vendor should have the ability to provide the Meijer buying team with a report of Store/UPC inventory on an as needed basis.


Non-Conforming Vendor’s shipments of Product that do not conform to an Order, including, but not limited to, a closed Order, an item not on Order, item overages, damaged Product, and incorrectly packed items, are “Non-Conforming Shipments.” If, in Meijer’s sole judgment, Vendor makes a Non-Conforming Shipment, Meijer may reject it by issuing a non-conforming debit through Meijer’s VendorNet. No other notice will be given. The Vendor will be responsible for reviewing non-conforming notices on the VendorNet and to arrange for the non-conforming goods to be picked up. Grocery and General Merchandise not picked up within 14 days of the notice, will be sent to Meijer’s reverse logistics provider for disposition according to Meijer’s internal protocols.

Non-Conforming Compliance Product that is shipped to Meijer distribution facilities with incorrect inner packs may, at Meijer’s option, be non-conformed or re-packed at the vendor’s expense ($250 minimum charge.)

A decision will be made for all non-conforming product to either correct the issue to allow for receiving, or to “non-conform” according to the process explained in this guide. The following non-conforming issues are included in the VRM compliance policy:

Wrong Pack Size o Product arrives in the wrong vendor pack size and/or inner pack size

according to the Meijer purchase order. UPC Issue (DF)

o Product is labeled with the wrong UPC as indicated on the Meijer purchase order.

o Product is shipped with no UPC label. The UPC Standards associated with non-scanning UPC’s at the stores still applies as

stated in this guide.

Mis-Shipment o Meijer product is delivered to the wrong destination according to the

Meijer purchase order. o Non-Meijer product is delivered to a Meijer destination (other retailer’s

product or non-Meijer SKI)

Chargeback Policy:

- One dollar ($1) per Meijer Pack (inner pack) plus $50 administrative fee. - Meijer reserves the right to debit your account the cost incurred for the

use of a re-pack service for correction of wrong pack or UPC issues plus a minimum charge of $250, (administrative fee).

Tainted Claims and Recalls If the Products, because of a condition that existed at the time of delivery (or which results from such condition) is the subject of a recall (or safety notice or withdrawal) initiated by Meijer, Vendor, or a government or consumer protection agency, Vendor will be responsible for all costs and expenses associated with the recall, safety notice, or withdrawal and will reimburse Meijer for all reasonable costs and expenses incurred by Meijer in recalling, withdrawing, publishing notices about, shipping or destroying the Products (and, where applicable, any goods incorporating the Products), including refunds to customers


and Meijer’s cost of unsold Products (or any goods incorporating the Products). Vendor is responsible for fulfilling all regulatory reporting requirements related to such recalls, safety notices and withdrawals. Additionally, Vendor will conduct an investigation into root cause and implement an appropriate corrective action plan which will include effectiveness monitoring. Meijer and Vendor will assist each other in all reasonable ways to resolve any claims involving Products subject to a recall, safety notice or withdrawal. Vendor must, at its own cost and expense, change the UPC number on all Products sold to Meijer that were recalled or withdrawn for health or safety reasons or for which safety notices were issued and then sold to Meijer after the defect was corrected. Vendor must not sell such Products to Meijer until the UPC number has changed.


INVOICING – HOW DO I INVOICE FOR PRODUCT

Vendor (Resale Merchandise) Invoicing Instructions

General Requirements Every Meijer Purchase Order received by you is governed by both the Merchandise Purchase Order Terms and Conditions located at https://www.meijervendornet.com under Order and Payments

1. Invoices must be submitted by either EDI or Web Invoice on the Meijer VendorNet (https://www.meijervendornet.com ).

2. A complete and correct purchase order number, ship-to address (including Meijer location number), and remit-to address must be included on your invoice(s). Invoices without a purchase order number will be returned unpaid.

3. Our Accounts Payable mailing address for resale merchandise is:

Meijer P.O. Box X Grand Rapids, MI 49501 NOTE: Meijer may charge an administrative fee of up to $75 per invoice for paper invoices. 4. Meijer has a centralized Accounts Payable Department. Please do not leave invoices at a

receiving location or mail invoices to those locations. Invoices left at a receiving location will cause delay of payment.

Specific Requirements by Location Distribution Center Delivery (slotted warehouses, e.g., DF 90):

ONE INVOICE PER SHIPMENT PER PURCHASE ORDER

Distribution Center Delivery marked for multiple stores:

ONE INVOICE PER PURCHASE ORDER

• For EDI Vendors: Please send one master invoice based on the N1 segment of the ship-to location.

Direct Store Delivery (DSD):

ONE INVOICE PER LOCATION PER PURCHASE ORDER

• Example: PO number 123456 for store 19, 20, 21, and 22. Each store does its own receiving. This means Accounts Payable requires (in this example) four invoices referencing stores 19, 20, 21, and 22 in the ship-to address.

• For EDI invoicing vendors. Please send one invoice per SDQ.





Distribution Centers (DF 802 and DF 93):

1. Example: PO 123456 has a ship-to of either DC, but no store information. This is a bulk, not pick and pack order. Accounts Payable expects to receive one invoice for the shipment, similar to a slotted distribution center delivery.

Distribution Center Delivery for Audited Receipt Vendors ONLY:

ONE INVOICE PER PURCHASE ORDER

• Note: This applies only to Meijer's EDI trading partners who have met criteria for the Audited Receipt Program. The invoices should be transmitted to Meijer based only on the N1 segment of the ship-to location, (not the pick-for location).

Grocery Product Direct Store Delivery (Vendor/Receiver Scan at delivery):

For you to be paid in a timely manner, we require that you mail a weekly statement from your company within 7 days from the last deliver date (Saturday). This statement should be mailed to:

Meijer P.O. Box X Grand Rapids, MI 49501

Attn: Foods DSD

Overpayment on a DSD delivery:

In the event of an overpayment, we will deduct this amount from a future check. We will reference our deduction with a G, followed by your invoice number or the store and DSD number in case your invoice number is not available. We do not send detail due to the fact that you receive a copy of our DSD document at time of delivery.

We have created codes to help identify the reason for “G Deductions”. They are as follows:

FOP – Full invoice over payment OVR- Over Payment on Invoice CR – Credit Memo DUP – Duplicate Payment DCT – DSD Cost Over Payment

Underpayment on a DSD delivery

Submit a claim on the Claims Management System (CMS) which is found on the Meijer VendorNet. Discrepancies must be filed individually; and must include a copy of your invoice, the Meijer DSD copy and any other supporting documentation pertaining to the claim.

All challenges must be submitted on the Claims Management System (CMS) within 90 days from receiving our check. Our normal turnaround time for payment or explanation is approximately 45-60 days.

FAILURE TO COMPLY WITH THIS REQUEST COULD RESULT IN NONPAYMENT.


Vendor Expense (Non Resale Merchandise) Invoicing Instructions

1. Correct purchase order numbers must appear on all packages, shipping papers, invoices and correspondence.

2. Please verify the cost and quantity listed on the purchase order is correct prior to fulfilling the order. Any additional costs / quantities listed on your invoice but not listed on the purchase order are not authorized by Meijer and will not be paid. Purchase Orders are available for viewing on the Meijer Puridiom site.

3. Merchandise Vendor payment terms are established and maintained on the VendorNet. Expense Vendor payment terms are located on the Expense Purchase Order.

4. Please reference tax message in the body of the purchase order. For tax assistance, please call our staff tax accountant at 616-791-3823. Purchase Orders do not contain a tax message. If a purchase is tax exempt, the purchase order will be sent with an exemption certificate specific to that PO.

5. Packing slips must accompany all shipments of goods.

6. All vendors are required to submit invoices via the Meijer website https://www.meijervendornet.com or the vendor will be subject to a $75.00 charge for paper invoices.

7. One Purchase Order per Invoice. (We do not accept multiple purchase orders on one invoice.) Where multiple stores per purchase order, please bill one invoice per store.

Freight Terms If the purchase order is collect and you, the vendor, choose to prepay and chargeback the freight on the invoice, Meijer will deduct the full amount of your freight chargeback as a freight term violation.

Unpaid Invoices If you have any concerns regarding unpaid invoices and or deductions on checks you have received, note that all payment information is available via the Meijer VendorNet. The Meijer VendorNet should be used for all payment inquiries.

When submitting inquiries to Meijer Vendor Services, you must use the Claim Management System (CMS) located on the Meijer VendorNet at https://www.meijervendornet.com .

Invoicing Compliance You will be debited $75 for our time to research correspondence which is not submitted on the VendorNet in CMS. Please carefully follow the VendorNet instructions on how to submit your inquiries.




Payment Terms

Terms of payment will commence on the later of: (1) the date the Products are received at Meijer’s designated location, or (2) the date stated on Vendor’s invoice to Meijer for the Products.

Vendor will invoice Meijer for the Products no later than one year days after the Products have been received by Meijer. Vendor’s failure to do so constitutes a waiver of any right to receive Meijer’s payment for the Products. For accounts payable assistance or if you have a question regarding a debit memo or status of payment you must contact the Meijer Vendor Services Helpline at 616-791-3933 or e-mail address at [email protected].

If you have any inquiries regarding unpaid invoices and or deductions on checks you have received you must use the Vendor Claims Management System (CMS). Allow a Minimum of 30 days from the submission date for a response. Instructions regarding how to file a claim in Claims Management System - CMS can be found at our website https://www.meijervendornet.com under “View Claim Submission Instructions link in the AP Query.




VENDOR RELATIONSHIP MANAGEMENT (VRM) – PERFORMANCE AND EXPECTATIONS The focus of the Vendor Relationship Management (VRM) program is to continue to improve the effectiveness of our joint supply chain. An increased emphasis on supply chain performance through better measurement and tracking will improve product flow to ensure proper in-stock positions in our stores.

Compliance Policy A critical component of VRM is an enhanced compliance policy. The objective of the compliance policy is to encourage vendors to comply with the standards that will drive efficiencies for both Meijer and our vendor community. The associated chargeback policy is intended to recover incremental costs incurred due to non-compliance.

The following policies apply to all General Merchandise Facilities (90, 92, 93, and 802).

1. Order Accuracy- a. Meijer Purchase Orders include an order quantity that is calculated at the time the

Purchase Order is issued. Because Meijer utilizes advanced forecasting, replenishment, and distribution systems, the order quantity on the Purchase Order is the quantity required to meet demand. Deviations from this quantity, both overages and shortages, result in inefficiencies in the supply chain and out of stocks on the shelf.

Vendors are required to maintain an average absolute order accuracy, or fill rate, of 98% or higher. If average order accuracy falls below 98%, a non-compliance charge of $500 may be imposed at Meijer’s option.

2. Timeliness – a. Collect Orders: The vendor is responsible to ship product on to arrive on the order

arrival date, as specified on the Meijer purchase order. If product will not be available to ship to arrive on the order delivery date, an email must be sent to the Meijer Buyer or Replenisher and Meijer Inbound Logistics 48 hours in advance to coordinate further arrangements.

b. Prepaid Orders: The vendor is responsible to ensure that product is delivered on the Arrival Date, as specified on the Meijer purchase order. There is not an “arrival window”. If there is a situation that would prevent an order from arriving on the specified date, an email must be sent to the Meijer Buyer or Replenisher and Meijer Inbound Logistics 48 hours in advance to coordinate further arrangements.

Collect vendors must maintain an average On-time Shipping performance rating of 98% or higher. Prepaid vendors must maintain an average On-time Arrival performance rating of 98% or higher. Measures apply to early as well as late deliveries compared to the order arrival date.


3. On-time Delivery (Prepaid Vendors)

-- All Meijer purchase orders have specific ship (Ship Date) and delivery (Arrival Date) dates. For prepaid orders, the vendor is responsible to ensure that the purchase order is available for delivery on the arrival date.

-- In order to avoid delivery issues, prepaid vendors are expected to follow the delivery guidelines located in this guide. All prepaid PO’s that meet the following criteria will be considered non-compliant:

- Purchase order is received more than 2 days prior to the PO Arrival Date.

- Purchase order is received more than 2 days after to the PO Arrival Date.

All Vendors: “Meijer reserves the right to debit your account for 5% of invoice or a minimum of $100 for any missed arrival date”.

Meijer reserves the right to debit your account for 5% of invoice or minimum of $100 for any non-compliant PO’s

If a shipper does not include the Meijer purchase order number on the bill of lading, Meijer reserves the right to debit for the amount of the freight charges incurred, or $100 minimum per shipment.

4. Quality When a customer in good faith advises Meijer of a quality concern related to the goods and the issue is within the Vendor’s control, Meijer may at its option take the following steps:

Debit the Vendor the amount of $100 for each store where Meijer elects to remove the Vendor’s goods from the sales floor as a result of the quality concern. If the quality concern rises to the level of a documented health risk or other hazard, Meijer will debit the Vendor the amount of $200 for each store where the goods are removed for that reason.


INDEX

128, 27, 55

Accounts Payable, 60, 61

Arrival Date, 33, 64

Bill of Lading, 27, 28

Carton, 19, 20, 21

Communication, 7

Compliance, 16, 58, 62, 64

Debit, 32, 44, 45, 49, 65

Direct Store Delivery, 14, 56, 60, 61

EDI, 14, 17, 18, 28, 44, 55, 60, 61

Facilities, 34, 36, 37, 44, 51, 64

FACILITIES, 34

HAZARDOUS, 26

invoice, 27, 53, 60, 61, 62, 65

Late Delivery, 33

Non-Conforming, 58

Packing Slip, 27

Pallet, 24

P-Card, 16

performance, 30, 64

Pick Up Dates, 33

Product Label, 18

Purchase Order, 6, 14, 16, 19, 27, 33, 39,

40, 53, 54, 60, 64

ROUTING, 33, 49

SCAN BASED TRADING, 56

Shipping Label, 18

Terms and Conditions, 6, 17, 60

Unloading, 32

UPC, 18, 19, 21, 26, 58

VendorNet, 7, 14, 18, 51, 60, 62
