international standard organization

7/29/2019 International Standard Organization

1/20

ISO

By :sadia gul


2/20

ISO (International Organization for

Standardization) is the worlds largest developer of

voluntary International Standards. International

Standards give state of the art specifications for

products, services and good practice, helping to

make industry more efficient and effective.

Developed through global consensus, they help to

break down barriers to international trade.


3/20

ISO develops International Standards. They were

founded in 1947, and since then have published

more than 19 500 International Standardscovering almost all aspects of technology and

business. From food safety to computers, and

agriculture to healthcare, ISO International

Standards impact all our lives.
http://www.youtube.com/embed/AYBVTeqKahk?fs=1&autoplay=1&rel=0http://www.youtube.com/embed/AYBVTeqKahk?fs=1&autoplay=1&rel=0


4/20

The ISO story began in 1946 when delegates from25 countries met at the Institute of Civil Engineersin London and decided to create a newinternational organization to facilitate the

international coordination and unification ofindustrial standards. In February 1947 the neworganization, ISO, officially began operations.

Today we have members from 163 countries and

3 368 technical bodies to take care of standarddevelopment. More than 150 people work full timefor ISOs Central Secretariat in Geneva,Switzerland.


5/20

A standard is a document that provides

requirements, specifications, guidelines or

characteristics that can be used consistently toensure that materials, products, processes and

services are fit for their purpose. They publish

over 19 500 International Standards that can be

purchased from the ISO store or from ourmembers.


6/20

ISO International Standards ensure that products

and services are safe, reliable and of good quality.

For business, they are strategic tools that reduce

costs by minimizing waste and errors, and

increasing productivity. They help companies to

access new markets, level the playing field for

developing countries and facilitate free and fair

global trade.


7/20

The ISO 9000 family addresses various aspects of

quality management and contains some of ISOs

best known standards. The standards provide

guidance and tools for companies and

organizations who want to ensure that their

products and services consistently meet

customers requirements, and that quality is

consistently improved.


8/20

There are many standards in the ISO 9000 family,including:

ISO 9001:2008 - sets out the requirements of aquality management system

ISO 9000:2005 - covers the basic concepts andlanguage

ISO 9004:2009 - focuses on how to make a qualitymanagement system more efficient and effective

ISO 19011:2011 - sets out guidance on internaland external audits of quality managementsystems.


9/20

ISO 9001:2008 sets out the criteria for a quality

management system and is the only standard in

the family that can be certified to (although this is

not a requirement). It can be used by any

organization, large or small, regardless of its field

of activity. In fact ISO 9001:2008 is implemented

by over one million companies and organizations

in over 170 countries.


10/20

There are eight quality management principles

on which the quality management system

standards of the ISO 9000 series are based.

These principles can be used by seniormanagement as a framework to guide their

organizations towards improved performance.

The principles are derived from the collective

experience and knowledge of the internationalexperts who participate.


11/20

Principle 1 Customer focus

Principle 2 Leadership

Principle 3 Involvement of people Principle 4 Process approach

Principle 5 System approach to management

Principle 6 Continual improvement

Principle 7 Factual approach to decision making Principle 8 Mutually beneficial supplier

Relationships.


12/20

Organization depend on their customers andtherefore should understand current and

future customer needs, should meet customer

requirements and strive to exceed customer

expectations.


13/20

Leaders establish unity of purpose anddirection of organization. They should createand maintain the internal environment inwhich people can become fully involved in

achieving the organizations objectives.


14/20

People at all levels are the essence of anorganization and their full involvementenables their abilities to be used for theorganizations benefits.


15/20

A desired result is achieved more efficientlywhen activities and related resources aremanaged as a process.


16/20

Identifying understanding and managinginterrelated processes as a systemcontributes to the organization effectivenessand efficiency in achieving its objectives.


17/20

Continual improvement of the organizationsoverall performance should be a permanentobjective of the organization.


18/20

Effective decisions are made on analysis ofdata and information.


19/20

An organization and its suppliers areinterdependent and a mutually beneficialrelationship enhances the ability of both tocreate value.


20/20

Thankx

international standard organization

Documents