international student barometer algonquin college fall 2017 · international student barometer...

© i-graduate confidential 2017 1

International Student Barometer

Algonquin College

Fall 2017

Summary


Pre-Arrival Experience Appendix

Survey Overview

National Trends

Headline Results

Survey Response

Decision Factors

Key Influences

Agents

Application

Arrival

Learning

Engagement

Living

Support

Deliverables

About i-graduate

Questionnaire

Additional Information

Process summary & scale


Core questionnaire covering arrival, learning, living, support, recommendation, application and choice of college

Semi-standardized online questionnaire format, adapted and customized for each partner college

Students invited to feedback from September to December 2017

110,386 international students responded from 129 colleges in 17 countries

College-specific results compared against comparator groups, national and international benchmarks

Reporting: in person, confidential and customized to each college


All participating collegesISB (110,386), SB (85,220), ISBSB (114,926)

Aalto University Estonian Academy of Arts Leeds Beckett University

Åbo Akademi University Estonian Academy of Music and Theatre Lincoln University

Algonquin College Estonian Business School Liverpool John Moores University

Anglia Ruskin University Estonian Entrepreneurship University of Applied Sciences London South Bank University

Arcada University of Applied Sciences Estonian University of Life Sciences Macquarie University

Asia Pacific University of Technology & Innovation (APU) Euroacademy Mahidol University

Auckland University George Brown College Massey University

Bath Spa University Glasgow Caledonian University Memorial University

BINUS University Goldsmiths, University of London Monash University Malaysia

Bishop Grosseteste University Griffith University Murdoch University

Camosun College Hamk University of Applied Sciences Newcastle University

Cape Breton University HAN University of Applied Sciences Northumbria University

Central Queensland University Hanken School of Economics Nova Scotia College of Art & Design

Charles Darwin UniversityHong Kong Community College (HKCC)/School of Professional

Education and Executive Development (SPEED)Nova Scotia Community College

Coventry University HU University of Applied Sciences Utrecht Peking University

Curtin University, Malaysia International Medical University Penang Medical College

Dalhousie University Jönköping University Queen's University Belfast

Danmarks Tekniske Universitet Kent State University RMIT University

DePaul University La Trobe University Royal Holloway, University of London

Durham University Lancaster University Southern Alberta Institute of Technology

Edith Cowan University Lane Community College St. Francis Xavier University

Erasmus University Rotterdam Lappeenranta University of Technology Sunway University and Sunway College


All participating collegesISB (110,386), SB (85,220), ISBSB (114,926)

Swinburne University of Technology University of British Columbia University of Oxford

Tallinn University University of California, Davis University of South Australia

Tallinn University of Technology University of Cambridge University of South Wales

Tampere University of Technology University of Central Lancashire University of Southern Queensland

Taylor's University, Lakeside Campus University of Delaware University of St Andrews

Teesside University University of Dundee University of Strathclyde

The Hague University of Applied Sciences (THUAS) University of Eastern Finland University of Sussex

The Hong Kong Polytechnic University University of Gloucestershire University of Tampere

The Royal Veterinary College University of Greenwich University of Tartu

The University of New England University of Groningen University of Technology Sydney

The University of Nottingham - China University of Helsinki University of Texas at San Antonio

The University of Nottingham - Malaysia University of Huddersfield University of the West of Scotland

The University of Western Australia University of Jyväskylä University of Turku

Umeå University University of Lapland University of Vaasa

Universidad Pompeu Fabra University of Malaya University of Waikato

Universita Cattolica del Sacro Cuore University of Michigan-Flint University of Warwick

Universiti Teknologi Malaysia University of Minnesota Victoria University of Wellington

Universiti Teknologi Petronas University of Nebraska–Lincoln Vrije Universiteit Amsterdam

Universiti Tenaga Nasional University of New South Wales Wageningen University

University of Adelaide University of Nottingham Wilfrid Laurier University

University of Amsterdam University of Otago

University of Bradford University of Oulu


Benchmark groups

Canada ISB (8,366)

Algonquin College

Camosun College

Cape Breton University

Dalhousie University

George Brown College

Memorial University

Nova Scotia College of Art & Design

Nova Scotia Community College

Southern Alberta Institute of Technology

St. Francis Xavier University

University of British Columbia

Wilfrid Laurier University

Canada Colleges ISB (2,761)

Algonquin College

Camosun College

George Brown College

Nova Scotia Community College

Southern Alberta Institute of Technology


Headline results


Propensity to recommend

Algonquin(633)

2017 vs 2016

Canada Colleges ISB

(2104)

Canada ISB(6694)

Global ISB(89199)

Undergraduate(439)

Graduate(172)

45% -9% I would actively encourage people to apply 39% 36% 38% 45% 41%

41% 5% If asked, I would encourage people to apply 44% 44% 44% 40% 43%

11% 2% I would neither encourage nor discourage people to apply 13% 15% 13% 10% 13%

3% 2% If asked, I would discourage people from applying 3% 3% 3% 3% 3%

1% 0% I would actively discourage people from applying 1% 1% 1% 2% 0%

Propensity to recommend (all universities)


Would you recommend the college to others thinking of applying here?

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

If asked, encourage (ISB)Actively encourage (ISB) Actively encourage (University)

If asked, encourage (Canada Colleges ISB)

Actively encourage (Canada Colleges ISB)

If asked, encourage (University)

Propensity to recommend (year on year*)


The Fixed Benchmark only includes universities that took part in both years

-8% -6% -4% -2% 0% 2% 4% 6% 8%

Overall

Undergraduate

Graduate

Algonquin

Algonquin

Worse in 2017 Better in 2017

*2017 vs 2016

Propensity to recommend (year on year)


Would you recommend the college to others thinking of applying here?

40% 35% 39% 39%45% 48%

53%45%

43% 48%48% 44%

44% 40%36%

41%

15% 14%11% 15%

10% 10% 8%11%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2010 (220) 2011 (161) 2012 (186) 2013 (153) 2014 (319) 2015 (326) 2016 (519) 2017 (633)

I would activelydiscourage people fromapplying

If asked, I woulddiscourage people fromapplying

I would neitherencourage nordiscourage people toapply

If asked, I wouldencourage people toapply

I would activelyencourage people toapply

Overall satisfaction


Overall, how satisfied are you with all aspects of your experience at your college?

90% 84% 82% 85% 86% 84% 76% 85% 91% 89% 84% 91% 91% 87% 80% 78%

83% 84%81%

76%

82%

87%

82% 83%

89%

83%

88%

81% 81%

60%

65%

70%

75%

80%

85%

90%

95%

100%

Canada Colleges ISB

Overall satisfaction


Overall, how satisfied are you with all aspects of your experience at your college?

5%

5%

12%

10%

59%

57%

24%

28%

Canada Colleges ISB (2761)

Algonquin (808)

Very dissatisfied Dissatisfied Satisfied Very satisfied


Survey response

Response rate breakdown


Each dot represents an college in the global benchmark. This college’s response rate is highlighted in red.

37%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Study stage breakdown


80%

59%

6%

13%

12%

26%

2%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Graduate (223)

Undergraduate(557)

First/single year Other year Last year Short program


School breakdown

25%

23%

11%

9%

8%

7%

6%

5%4%

2%

Algonquin (794)

Advanced Technology

Business

Hospitality and Tourism

Algonquin Centre for ConstructionExcellence

Algonquin College in the Ottawa Valley(Pembroke)

Media and Design

Health and Community Studies

General Arts and Science

Don't know

Other

Nationality breakdown


26%

40%

9%

11%

8%

7%

9%

6%

2%

4%

46%

32%

Canada CollegesISB (2761)

Algonquin (808)

India China Brazil Vietnam Nigeria Other

Study level breakdown


59%

69%

21%

28%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Canada CollegesISB (2761)

Algonquin (808)

Undergraduate Graduate Other


Choice of destination

Top 10 factors in study decision (% important)


How important were the following factors when deciding where to study?

**Graduate students only

91%91%91%92%93%93%93%94%94%95%

91%91%

92%92%

92%92%

94%

93%93%

94%

90%

91%

92%

93%

94%

95%

96%

97%

98%

99%

100%

Algonquin (510) Canada Colleges ISB (1577)

Top 10 influences (choice of college)

© i-graduate confidential 2017 23**Graduate students only

Which of the following helped you to choose this college?

7%8%8%16%16%18%28%32%46%46%

7%10%

7%

15%15%

14%

26%

33%

42%43%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%


Brand strength


Which was most important in your decision of where to study?

Was this country your first choice for international education?

58% 64%

36% 30%

6% 7%

Algonquin (395) Canada Colleges ISB(1190)

The country The college Don't know

13%

87%

Algonquin (395)

No Yes


Agents and Application

Agent rating


Please rate the service you received from the agent/representative office:

3%

3%

6%

5%

53%

48%

38%

45%


Algonquin (286)


Agents


To what extent do you agree or disagree with the following statements:

60%

81%

83%

86%

89%

90%

92%

86%

60%

82%

86%

88%

88%

91%

92%

92%

The agent reduced my overall costs (application fee waivers, moneyexchange discounts, etc.)

The agent provided helpful pre-departure orientation services

The agent described the college accurately

The agent reduced time and effort needed to complete my application

The agent was not pushy or forceful with me during theapplication/enrolment process

The agent was knowledgeable about the college's application processes

The agent provided helpful services for my visa application

The agent was well informed about higher education in Canada


Application to offer - number of days and satisfaction


Average number of days

Sati

sfac

tio

n

How long did you wait between applying and receiving your offer from this college?

Algonquin, Undergraduate

Algonquin, Graduate

Canada Colleges ISB, Undergraduate

Canada Colleges ISB, Graduate

70%

72%

74%

76%

78%

80%

82%

84%

86%

88%

90%

20 25 30 35 40 45 50 55 60 65 70

Application to offer - number of days by year


How long did you wait between applying and receiving your offer from this college?

Nu

mb

er

of

day

s

29

23

29

34

22

35

23

28

0

5

10

15

20

25

30

35

40

2010 2011 2012 2013 2014 2015 2016 2017

Undergraduate

Graduate


Arrival experience

Overall satisfaction - Arrival

© i-graduate confidential 2017 34Arrival section asked to all 1st year students

3%

5%

6%

5%

65%

58%

26%

31%


Algonquin (477)


Derived importance - Arrival


87% 88% 88% 90% 92% 92% 83% 83% 94% 87% 93% 90% 94% 89% 95% 94% 93%

30%

27%

25%

23% 22% 21%20% 19% 19% 19% 19% 18% 18% 17%

11%10% 10%

0%

5%

10%

15%

20%

25%

30%

35%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Algonquin Correlation

Arrival matrix


% difference to primary benchmark

Co

llege

sat

isfa

ctio

n (

sort

ed

by

%

sco

re)

Arrival section asked to all 1st year students

Meeting faculty members

College Residence

Bank account

Study senseCollege orientation

programInternet access

Registration for classes

Formal welcome

Local orientation

ARRIVAL OVERALL

Other friends

Social activities

First night

Welcome

Housing conditionMaking friends from

Canada

-11% -9% -7% -5% -3% -1% 1% 3% 5% 7% 9% 11%


Benchmarking arrival


Algonquin ISB %Canada Colleges ISB

%Canada ISB

%ISB +/-

Canada Colleges ISB +/-

Canada ISB +/-

ARRIVAL AVERAGE 90.0% 84.7% 87.2% 86.6% 5.3% 2.8% 3.4%

ARRIVAL OVERALL 89.5% 88.8% 91.7% 90.4% 0.7% -2.2% -0.8%

Meeting faculty members 94.6% 91.1% 93.6% 91.2% 3.5% 1.0% 3.4%

College Residence 93.9% 86.4% 84.8% 88.5% 7.5% 9.1% 5.3%

Bank account 93.6% 77.6% 91.3% 91.1% 16.0% 2.4% 2.5%

Study sense 93.6% 84.3% 88.1% 86.3% 9.4% 5.5% 7.4%

College orientation program 93.2% 87.6% 90.6% 89.3% 5.6% 2.7% 3.9%

Internet access 92.7% 80.5% 89.1% 86.4% 12.1% 3.6% 6.3%

Registration for classes 92.5% 88.5% 87.7% 88.1% 4.0% 4.7% 4.3%

Formal welcome 92.1% 89.1% 90.0% 89.1% 3.0% 2.0% 3.0%

Local orientation 90.3% 84.9% 89.6% 87.4% 5.4% 0.7% 2.9%

Other friends 88.6% 88.6% 87.6% 86.5% 0.0% 1.0% 2.1%

Social activities 87.8% 84.7% 81.6% 83.0% 3.2% 6.2% 4.8%

First night 87.7% 85.0% 88.0% 84.9% 2.7% -0.3% 2.8%

Welcome 87.2% 81.3% 85.5% 81.7% 5.9% 1.7% 5.5%

Housing condition 86.8% 81.8% 85.5% 83.8% 5.0% 1.3% 3.0%

Making friends from Canada 83.1% 73.5% 79.2% 76.8% 9.7% 4.0% 6.3%

Home friends 82.8% 84.4% 83.8% 84.8% -1.7% -1.0% -2.0%


Benchmarking arrival



%Canada ISB

%ISB

Canada Colleges ISB

Canada ISB

ARRIVAL AVERAGE 90.0% 84.7% 87.2% 86.6% 6 2 2

ARRIVAL OVERALL 89.5% 88.8% 91.7% 90.4% 38 3 4

Bank account 93.6% 77.6% 91.3% 91.1% 5 1 2

First night 87.7% 85.0% 88.0% 84.9% 15 1 1

Study sense 93.6% 84.3% 88.1% 86.3% 2 2 2

College orientation program 93.2% 87.6% 90.6% 89.3% 5 2 2

Internet access 92.7% 80.5% 89.1% 86.4% 20 2 2

Registration for classes 92.5% 88.5% 87.7% 88.1% 20 2 2

Formal welcome 92.1% 89.1% 90.0% 89.1% 6 2 2

Other friends 88.6% 88.6% 87.6% 86.5% 81 2 4

Social activities 87.8% 84.7% 81.6% 83.0% 21 2 3

Welcome 87.2% 81.3% 85.5% 81.7% 30 2 3

Housing condition 86.8% 81.8% 85.5% 83.8% 15 2 2

Meeting faculty members 94.6% 91.1% 93.6% 91.2% 16 3 3

Local orientation 90.3% 84.9% 89.6% 87.4% 23 3 3

Making friends from Canada 83.1% 73.5% 79.2% 76.8% 16 3 3

Home friends 82.8% 84.4% 83.8% 84.8% 74 3 5

College Residence 93.9% 86.4% 84.8% 88.5% 30 2

Arrival satisfaction (year on year*)




-6% -4% -2% 0% 2% 4% 6%

College Residence

Study sense

Bank account

Meeting faculty members

Internet access

Home friends

Making friends from Canada

College orientation program

Formal welcome

Local orientation

Social activities

Arrival Overall

First night

Housing condition

Other friends

Registration for classes

Welcome

Algonquin

Algonquin


*2017 vs 2016


Arrival satisfaction (year on year)


Elements 2010 2011 2012 2013 2014 2015 2016 2017First year vs

2017

Study sense 87% 85% 87% 89% 84% 83% 88% 94% 7%

Making friends from Canada 77% 82% 83% 81% 73% 82% 83% 83% 6%

College Residence 88% 94% 6%

Other friends 84% 87% 89% 89% 84% 88% 92% 89% 5%

Home friends 78% 84% 83% 77% 81% 84% 82% 83% 5%

Internet access 89% 84% 89% 92% 86% 90% 92% 93% 4%

Meeting faculty members 91% 83% 91% 84% 90% 85% 93% 95% 3%

Bank account 90% 85% 89% 91% 86% 89% 89% 94% 3%

Formal welcome 89% 85% 82% 90% 90% 92% 94% 92% 3%

Local orientation 88% 88% 81% 81% 89% 89% 93% 90% 2%

Housing condition 85% 94% 85% 95% 86% 84% 90% 87% 2%

College orientation program 93% 91% 88% 94% 91% 90% 94% 93% 0%

Registration for classes 93% 88% 89% 94% 95% 94% 97% 92% 0%

Social activities 88% 80% 83% 85% 89% 87% 91% 88% 0%

Arrival Overall 91% 94% 91% 90% 91% 93% 93% 90% -2%

First night 91% 88% 83% 96% 87% 90% 91% 88% -3%

Welcome 91% 84% 79% 91% 83% 92% 93% 87% -4%


Learning experience

Overall satisfaction - Learning


Overall, how satisfied are you with the learning experience at this stage in the year?

6%

6%

15%

15%

58%

57%

21%

21%


Algonquin (747)


Derived importance - Learning


91% 89% 78% 75% 92% 92% 92% 91% 92% 91% 91% 84% 83% 89% 88% 92% 94% 92% 78% 94% 89% 90% 95% 94%

39%38%

36% 36%

32% 31% 31% 31% 30% 30% 29% 29% 28% 28% 28% 28% 27% 27%26% 25%

24% 23%22%

17%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%


Learning matrix - Teaching



Co

llege

sat

isfa

ctio

n (

sort

ed

by

% s

core

)

Assessment

Faculty members' English

Grading criteria

Expert faculty members

Learning support

Quality classes

Program content

Performance feedback

Teaching ability of faculty members

Research

LEARNING OVERALL

Program organization

-8% -6% -4% -2% 0% 2% 4% 6% 8%


Benchmarking learning - TeachingAlgonquin ISB %

Canada Colleges ISB %

Canada ISB %

ISB +/-Canada Colleges ISB

+/-Canada ISB

+/-

LEARNING AVERAGE 89.5% 86.6% 89.2% 87.7% 2.9% 0.3% 1.8%

LEARNING OVERALL 78.3% 86.6% 83.7% 86.2% -8.3% -5.4% -7.9%

TEACHING

Assessment 94.3% 89.1% 92.2% 91.0% 5.2% 2.0% 3.3%

Faculty members' English 94.0% 91.3% 92.9% 93.0% 2.7% 1.0% 1.0%

Grading criteria 92.1% 84.7% 89.6% 88.0% 7.4% 2.5% 4.1%

Expert faculty members 91.9% 92.8% 92.1% 92.9% -1.0% -0.2% -1.1%

Learning support 91.9% 90.0% 91.8% 91.4% 1.9% 0.0% 0.4%

Quality classes 91.5% 87.7% 91.1% 90.2% 3.8% 0.4% 1.3%

Program content 90.9% 88.5% 90.0% 89.8% 2.5% 0.9% 1.2%

Performance feedback 89.8% 85.0% 88.5% 88.6% 4.8% 1.3% 1.2%

Teaching ability of faculty members 88.9% 86.7% 87.4% 87.6% 2.2% 1.5% 1.2%

Research 88.7% 87.5% 88.1% 86.9% 1.3% 0.6% 1.8%

Program organization 75.3% 84.4% 81.7% 84.9% -9.1% -6.4% -9.6%


Benchmarking learning - Teaching


%Canada ISB

%ISB

Canada Colleges ISB

Canada ISB

LEARNING AVERAGE 89.5% 86.6% 89.2% 87.7% 29 3 5

LEARNING OVERALL 78.3% 86.6% 83.7% 86.2% 106 4 10

TEACHING

Faculty members' English 94.0% 91.3% 92.9% 93.0% 26 1 1

Assessment 94.3% 89.1% 92.2% 91.0% 7 2 2

Expert faculty members 91.9% 92.8% 92.1% 92.9% 61 2 5

Teaching ability of faculty members 88.9% 86.7% 87.4% 87.6%

25 2 3

Grading criteria 92.1% 84.7% 89.6% 88.0% 6 3 3

Learning support 91.9% 90.0% 91.8% 91.4% 53 3 5

Quality classes 91.5% 87.7% 91.1% 90.2% 8 3 3

Program content 90.9% 88.5% 90.0% 89.8% 20 3 3

Performance feedback 89.8% 85.0% 88.5% 88.6% 21 3 5

Research 88.7% 87.5% 88.1% 86.9% 61 3 4

Program organization 75.3% 84.4% 81.7% 84.9% 105 4 10

Learning matrix - Studies



Co

llege

sat

isfa

ctio

n (

sort

ed

by

% s

core

)


Multicultural

Language support

Class size

Employability

Careers advice (faculty members)

LEARNING OVERALL

Work experience

-7% -5% -3% -1% 1% 3% 5% 7%


Benchmarking learning - Studies



%Canada ISB

%ISB +/-


Canada ISB +/-



STUDIES

Multicultural 95.3% 91.4% 94.1% 92.2% 3.9% 1.3% 3.2%

Language support 94.2% 89.7% 91.5% 91.4% 4.5% 2.7% 2.7%

Class size 92.0% 90.2% 91.4% 91.0% 1.8% 0.6% 1.1%

Employability 88.0% 79.0% 86.9% 82.0% 9.0% 1.1% 6.0%

Careers advice (faculty members) 83.2% 71.0% 80.3% 76.4% 12.3% 2.9% 6.8%

Work experience 78.2% 69.1% 76.3% 72.7% 9.1% 1.9% 5.5%


Benchmarking learning - Studies



%Canada ISB

%ISB

Canada Colleges ISB

Canada ISB



STUDIES

Work experience 78.2% 69.1% 76.3% 72.7%11 2 2

Multicultural 95.3% 91.4% 94.1% 92.2%42 3 3

Language support 94.2% 89.7% 91.5% 91.4%26 3 3

Employability 88.0% 79.0% 86.9% 82.0%5 3 3

Careers advice (faculty members) 83.2% 71.0% 80.3% 76.4%10 3 4

Class size 92.0% 90.2% 91.4% 91.0%58 4 8

Learning matrix - Facilities



Co

llege

sat

isfa

ctio

n (

sort

ed

by

% s

core

) Learning spaces

Technology

Laboratories

LMS

Online library

Physical library

LEARNING OVERALL

-7% -5% -3% -1% 1% 3% 5% 7%


Benchmarking learning - Facilities

Algonquin ISB %Canada Colleges

ISB %Canada ISB %

ISB +/-Canada Colleges

ISB +/-Canada ISB

+/-



FACILITIES

Learning spaces 92.0% 90.3% 91.6% 90.1% 1.7% 0.4% 1.9%

Technology 91.6% 90.1% 92.8% 90.0% 1.5% -1.2% 1.6%

Laboratories 91.0% 91.1% 91.8% 90.2% -0.1% -0.8% 0.7%

LMS 90.9% 91.1% 92.0% 91.6% -0.2% -1.1% -0.7%

Online library 89.4% 90.6% 91.1% 91.5% -1.2% -1.7% -2.1%

Physical library 83.9% 89.6% 87.3% 87.8% -5.7% -3.4% -3.9%


Benchmarking learning - Facilities

Algonquin ISB %Canada Colleges

ISB %Canada ISB

%ISB

Canada Colleges ISB

Canada ISB



FACILITIES

Learning spaces 92.0% 90.3% 91.6% 90.1% 50 3 4

Technology 91.6% 90.1% 92.8% 90.0% 65 3 3

Laboratories 91.0% 91.1% 91.8% 90.2% 53 3 3

LMS 90.9% 91.1% 92.0% 91.6% 50 3 4

Online library 89.4% 90.6% 91.1% 91.5% 98 5 11

Physical library 83.9% 89.6% 87.3% 87.8% 102 5 10

Learning satisfaction (by study level)


70%

80%

90%

100%Undergraduate (515) Graduate (206)

Learning satisfaction (year on year*)




-28% -24% -20% -16% -12% -8% -4% 0% 4% 8% 12% 16% 20% 24% 28%

LMS

Technology

Online library

Physical library

Assessment

Multicultural

Language support

Grading criteria

Class size



Quality classes

Employability

Program content

Learning spaces

Learning support


Research

Laboratories



Work experience

Learning Overall


Algonquin

Algonquin


*2017 vs 2016


Learning satisfaction (year on year)


Elements 2010 2011 2012 2013 2014 2015 2016 2017 First year vs 2017

Careers advice (faculty members) 73% 75% 74% 75% 74% 79% 84% 83% 11%

Work experience 72% 72% 70% 77% 73% 81% 83% 78% 6%

Physical library 79% 87% 86% 89% 89% 88% 82% 84% 5%

Performance feedback 85% 90% 87% 90% 92% 86% 91% 90% 5%

Multicultural 91% 91% 93% 93% 95% 94% 93% 95% 5%

Laboratories 87% 93% 90% 89% 90% 92% 93% 91% 4%

Language support 90% 92% 90% 89% 92% 92% 92% 94% 4%

Class size 89% 92% 93% 90% 91% 92% 3%

Learning spaces 89% 89% 89% 92% 95% 92% 93% 92% 3%

Employability 85% 84% 80% 81% 85% 86% 89% 88% 3%

LMS 88% 90% 88% 88% 92% 88% 66% 91% 3%

Online library 87% 91% 86% 90% 89% 90% 86% 89% 2%

Technology 89% 88% 83% 81% 92% 90% 83% 92% 2%

Grading criteria 90% 88% 86% 89% 90% 82% 91% 92% 2%

Learning support 91% 91% 91% 91% 90% 89% 93% 92% 1%

Program content 90% 89% 88% 90% 90% 90% 92% 91% 1%

Assessment 93% 89% 90% 92% 90% 89% 92% 94% 1%

Quality classes 91% 83% 85% 90% 90% 90% 92% 91% 1%

Program organization 75% 78% 86% 87% 88% 87% 88% 75% 0%

Teaching ability of faculty members 89% 84% 88% 91% 90% 90% 91% 89% 0%

Faculty members' English 95% 90% 94% 96% 94% 95% 95% 94% -1%

Research 90% 86% 88% 84% 90% 86% 90% 89% -1%

Expert faculty members 95% 94% 93% 91% 92% 93% 94% 92% -3%

Learning Overall 89% 85% 90% 88% 91% 89% 90% 78% -11%


Engagement

Engagement


50%

55%

60%

65%

70%

75%

80%

85%

90%

95%

100%

Academic Counselling

Quality classes

Learning support

Do your best work

I am engaged with my studies

I feel part of a student communitycommitted to learning

Algonquin ISB (704) Canada Colleges ISB (2344)

Student engagement - Challenges


Thinking back over this academic year, to what extent has your program challenged you to:

36% 31%

53% 50%

36% 32%

38%41%

31% 33%

41%42%

24% 26%

13% 14%20% 23%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%




Analyze ideas or concepts in greater depth Do your best work Use information, ideas or concepts from differenttopics to solve problems

Very often Often Sometimes Never

Student engagement


To what extent do you agree or disagree with the following statements:

27% 25%29%

24%

64%62% 56%

57%

7%11% 12%

15%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Algonquin (695) Canada Colleges ISB (2296) Algonquin (669) Canada Colleges ISB (2205)

I feel part of a student community committed to learning Student feedback on my program is taken seriously and acted upon

Agree strongly Agree Disagree Disagree strongly


Living experience

Overall satisfaction - Living


Overall, how satisfied are you with the living experience at this stage in the year?

3%

3%

10%

8%

67%

66%

20%

24%


Algonquin (699)


Derived importance - Living


90% 83% 81% 84% 84% 94% 81% 92% 96% 74% 68% 89% 97% 90% 67% 96% 89% 51% 84% 96% 91% 88% 83% 89% 92%

42%

32%29% 28% 27% 25% 24% 24% 24% 24% 23% 22% 22% 22% 21% 21% 21% 21% 20% 19% 19% 17% 17% 16%

13%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%


Student wellbeing


50%

55%

60%

65%

70%

75%

80%

85%

90%

95%

100%

Home friends

Safety

Other friendsMaking friends from Canada

I am happy with my life atcollege/institution

Algonquin ISB (672) Canada Colleges ISB (2205)

Living matrix - Housing & living costs


Co

llege

sat

isfa

ctio

n (

sort

ed

by

% s

core

)


Internet access

LIVING OVERALL

Housing quality

Living cost

Housing cost

Earning money

Financial support

-11% -9% -7% -5% -3% -1% 1% 3% 5% 7% 9% 11%


Benchmarking living - Housing & living costs


%Canada ISB

%ISB +/-


Canada ISB +/-

LIVING AVERAGE 84.7% 79.7% 80.2% 79.5% 5.0% 4.4% 5.2%

LIVING OVERALL 89.4% 87.3% 87.2% 86.6% 2.1% 2.2% 2.8%

Internet access 92.5% 80.7% 89.5% 85.6% 11.8% 3.0% 6.9%

Housing quality 88.2% 84.3% 85.3% 84.4% 3.9% 2.9% 3.8%

Living cost 73.6% 67.2% 64.6% 60.4% 6.4% 9.0% 13.1%

Housing cost 67.6% 61.8% 58.4% 56.6% 5.8% 9.2% 10.9%

Earning money 67.2% 51.3% 61.5% 60.4% 16.0% 5.7% 6.8%

Financial support 50.9% 56.3% 46.6% 52.1% -5.3% 4.3% -1.1%


Benchmarking living – Housing & living costs


%Canada ISB

%ISB

Canada Colleges ISB

Canada ISB

LIVING AVERAGE 84.7% 79.7% 80.2% 79.5% 9 1 1

LIVING OVERALL 89.4% 87.3% 87.2% 86.6% 37 3 3

Internet access 92.5% 80.7% 89.5% 85.6%9 1 1

Living cost 73.6% 67.2% 64.6% 60.4%41 1 1

Earning money 67.2% 51.3% 61.5% 60.4%7 1 1

Housing quality 88.2% 84.3% 85.3% 84.4%52 2 3

Housing cost 67.6% 61.8% 58.4% 56.6%38 2 4

Financial support 50.9% 56.3% 46.6% 52.1%80 2 6

Living matrix - Social


Co

llege

sat

isfa

ctio

n (

sort

ed

by

% s

core

)


Host culture

LIVING OVERALL

Other friends

Social activities

Home friends

Social facilities

Making friends from Canada

Good contacts

Sport facilities

-7% -5% -3% -1% 1% 3% 5% 7%


Benchmarking living - Social


%Canada ISB

%ISB +/-


Canada ISB +/-

LIVING AVERAGE 84.7% 79.7% 80.2% 79.5% 5.0% 4.4% 5.2%

LIVING OVERALL 89.4% 87.3% 87.2% 86.6% 2.1% 2.2% 2.8%

SOCIAL

Host culture 89.6% 85.5% 87.7% 86.5% 4.1% 1.9% 3.1%

Other friends 88.7% 88.6% 86.7% 86.3% 0.1% 2.0% 2.4%

Social activities 84.2% 82.6% 79.1% 81.2% 1.5% 5.1% 3.0%

Home friends 84.1% 84.6% 81.8% 83.1% -0.5% 2.2% 0.9%

Social facilities 83.8% 81.7% 82.0% 83.8% 2.1% 1.8% 0.1%

Making friends from Canada 82.9% 72.3% 78.2% 76.2% 10.6% 4.7% 6.7%

Good contacts 81.2% 78.0% 77.4% 77.1% 3.2% 3.8% 4.1%

Sport facilities 80.7% 80.7% 76.3% 81.3% -0.1% 4.3% -0.6%


Benchmarking living - Social


%Canada ISB

%ISB

Canada Colleges ISB

Canada ISB

LIVING AVERAGE 84.7% 79.7% 80.2% 79.5% 9 1 1

LIVING OVERALL 89.4% 87.3% 87.2% 86.6% 37 3 3

SOCIAL

Social activities 84.2% 82.6% 79.1% 81.2% 45 1 3

Home friends 84.1% 84.6% 81.8% 83.1% 80 1 4

Other friends 88.7% 88.6% 86.7% 86.3% 78 2 4

Social facilities 83.8% 81.7% 82.0% 83.8% 38 2 4

Making friends from Canada 82.9% 72.3% 78.2% 76.2% 12 2 2

Sport facilities 80.7% 80.7% 76.3% 81.3% 73 2 7

Host culture 89.6% 85.5% 87.7% 86.5% 13 3 3

Good contacts 81.2% 78.0% 77.4% 77.1% 22 3 4

Living matrix - Day to day life


Co

llege

sat

isfa

ctio

n (

sort

ed

by

% s

core

)


Campus environment

Safety

Eco-friendly attitude

Good place to be

Campus buildings

Transportation links college

Transportation links

LIVING OVERALL

Worship facilities

Visa advice

-12% -10% -8% -6% -4% -2% 0% 2% 4% 6% 8% 10% 12%


Benchmarking living - Day to day lifeAlgonquin ISB %

Canada Colleges ISB %

Canada ISB %

ISB +/-Canada Colleges ISB

+/-Canada ISB

+/-

LIVING AVERAGE 84.7% 79.7% 80.2% 79.5% 5.0% 4.4% 5.2%

LIVING OVERALL 89.4% 87.3% 87.2% 86.6% 2.1% 2.2% 2.8%

DAY TO DAY LIFE

Campus environment 96.8% 91.2% 92.1% 90.8% 5.7% 4.8% 6.0%

Safety 95.7% 92.9% 95.7% 94.6% 2.8% 0.0% 1.1%

Eco-friendly attitude 95.7% 89.2% 93.5% 91.9% 6.5% 2.2% 3.7%

Good place to be 95.5% 91.2% 91.7% 90.7% 4.3% 3.8% 4.9%

Campus buildings 93.6% 89.3% 89.4% 87.5% 4.3% 4.2% 6.1%

Transportation links college 92.2% 83.8% 82.4% 77.9% 8.4% 9.8% 14.3%

Transportation links 91.0% 81.6% 80.8% 73.8% 9.3% 10.1% 17.2%

Worship facilities 89.2% 85.6% 88.8% 86.5% 3.6% 0.4% 2.7%

Visa advice 83.0% 82.5% 75.9% 79.2% 0.5% 7.1% 3.8%


Benchmarking living - Day to day life


%Canada ISB

%ISB

Canada Colleges ISB

Canada ISB

LIVING AVERAGE 84.7% 79.7% 80.2% 79.5% 9 1 1

LIVING OVERALL 89.4% 87.3% 87.2% 86.6% 37 3 3

DAY TO DAY LIFE

Good place to be 95.5% 91.2% 91.7% 90.7% 25 1 1

Transportation links college 92.2% 83.8% 82.4% 77.9% 13 1 1

Transportation links 91.0% 81.6% 80.8% 73.8% 19 1 1

Campus environment 96.8% 91.2% 92.1% 90.8% 19 2 2

Safety 95.7% 92.9% 95.7% 94.6% 32 2 2

Eco-friendly attitude 95.7% 89.2% 93.5% 91.9% 13 2 2

Visa advice 83.0% 82.5% 75.9% 79.2% 50 2 4

Campus buildings 93.6% 89.3% 89.4% 87.5% 26 3 3

Worship facilities 89.2% 85.6% 88.8% 86.5% 21 3 3

Living satisfaction (year on year*)



-28% -24% -20% -16% -12% -8% -4% 0% 4% 8% 12% 16% 20% 24% 28%

LMS

Technology

Online library

Physical library

Assessment

Multicultural

Language support

Grading criteria

Class size



Quality classes

Employability

Program content

Learning spaces

Learning support


Research

Laboratories



Work experience

Learning Overall


Algonquin

Algonquin


*2017 vs 2016


Living satisfaction (year on year)Elements 2010 2011 2012 2013 2014 2015 2016 2017 First year vs 2017

Careers advice (faculty members) 73% 75% 74% 75% 74% 79% 84% 83% 11%

Work experience 72% 72% 70% 77% 73% 81% 83% 78% 6%

Physical library 79% 87% 86% 89% 89% 88% 82% 84% 5%

Performance feedback 85% 90% 87% 90% 92% 86% 91% 90% 5%

Multicultural 91% 91% 93% 93% 95% 94% 93% 95% 5%

Laboratories 87% 93% 90% 89% 90% 92% 93% 91% 4%

Language support 90% 92% 90% 89% 92% 92% 92% 94% 4%

Class size 89% 92% 93% 90% 91% 92% 3%

Learning spaces 89% 89% 89% 92% 95% 92% 93% 92% 3%

Employability 85% 84% 80% 81% 85% 86% 89% 88% 3%

LMS 88% 90% 88% 88% 92% 88% 66% 91% 3%

Online library 87% 91% 86% 90% 89% 90% 86% 89% 2%

Technology 89% 88% 83% 81% 92% 90% 83% 92% 2%

Grading criteria 90% 88% 86% 89% 90% 82% 91% 92% 2%

Learning support 91% 91% 91% 91% 90% 89% 93% 92% 1%

Program content 90% 89% 88% 90% 90% 90% 92% 91% 1%

Assessment 93% 89% 90% 92% 90% 89% 92% 94% 1%

Quality classes 91% 83% 85% 90% 90% 90% 92% 91% 1%

Program organization 75% 78% 86% 87% 88% 87% 88% 75% 0%

Teaching ability of faculty members 89% 84% 88% 91% 90% 90% 91% 89% 0%

Faculty members' English 95% 90% 94% 96% 94% 95% 95% 94% -1%

Research 90% 86% 88% 84% 90% 86% 90% 89% -1%

Expert faculty members 95% 94% 93% 91% 92% 93% 94% 92% -3%

Learning Overall 89% 85% 90% 88% 91% 89% 90% 78% -11%


Support experience

Overall satisfaction - Support


Overall, how satisfied are you with the support services at this stage in the year?

4%

3%

11%

6%

69%

71%

16%

20%


Algonquin (630)


Derived importance - Support


91% 90% 90% 93% 89% 90% 95% 89% 92% 93% 92% 95% 92% 97%

33%30% 30%

29%

24%22% 21% 21% 20%

18% 17%15%

6%

-9%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

82%

84%

86%

88%

90%

92%

94%

96%

98%

100%


Support usage


10%

10%

13%

13%

16%

20%

32%

35%

36%

44%

50%

59%

75%

43%

52%

52%

52%

55%

62%

54%

44%

49%

46%

40%

35%

19%

18%

21%

17%

5%

22%

13%

12%

18%

11%

9%

7%

5%

4%

30%

17%

18%

30%

6%

5%

2%

2%

5%

2%

2%

2%

3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Residence Advisors (RA's)

CAL

Spiritual Centre

College Residence


Counselling Services

Employment Support Centre

Int'l Student Activities

Students' Association

Health Services (C141)

ITS Services (C102)

Int'l Education Centre

On Campus Cafeterias

Use Aware, Not Used May Be Relevant, Unsure How To Access Not Relevant

Support matrix


Co

llege

sat

isfa

ctio

n (

sort

ed

by

% s

core

)



Spiritual Centre




ITS Services (C102)



CAL

SUPPORT OVERALL


College Residence


Int'l Education CentreEmployment Support

Centre

-11% -9% -7% -5% -3% -1% 1% 3% 5% 7% 9% 11%


Benchmarking support



%Canada ISB

%ISB +/-


Canada ISB +/-

SUPPORT AVERAGE 92.0% 91.1% 90.8% 90.1% 0.9% 1.2% 2.0%

SUPPORT OVERALL 91.1% 88.8% 86.3% 87.8% 2.3% 4.8% 3.4%

Spiritual Centre 97.4% 94.2% 97.4% 94.8% 3.2% 0.0% 2.6%

Students' Association 95.1% 93.6% 92.6% 92.5% 1.5% 2.5% 2.5%

Int'l Student Activities 94.6% 92.7% 92.9% 92.4% 1.9% 1.7% 2.3%

Counselling Services 92.9% 89.8% 95.4% 90.9% 3.1% -2.6% 1.9%

ITS Services (C102) 92.7% 93.7% 94.1% 93.6% -1.0% -1.4% -0.9%

Academic Counselling 92.3% 93.0% 92.2% 91.2% -0.7% 0.1% 1.1%

Health Services (C141) 92.0% 89.2% 92.9% 90.0% 2.8% -0.9% 2.0%

CAL 91.9% 93.5% 94.9% 92.0% -1.6% -3.0% 0.0%

On Campus Cafeterias 90.2% 82.5% 80.7% 77.3% 7.7% 9.5% 12.9%

College Residence 90.1% 85.4% 84.6% 83.6% 4.7% 5.5% 6.5%

Residence Advisors (RA's) 90.0% 91.0% 90.0% 92.5% -1.0% 0.0% -2.5%

Int'l Education Centre 88.7% 92.1% 87.2% 89.8% -3.4% 1.5% -1.1%

Employment Support Centre 88.6% 87.3% 87.3% 88.6% 1.3% 1.3% 0.0%


Benchmarking support



%Canada ISB

%ISB

Canada Colleges ISB

Canada ISB

SUPPORT AVERAGE 92.0% 91.1% 90.8% 90.1% 26 3 4

SUPPORT OVERALL 91.1% 88.8% 86.3% 87.8% 30 2 3

Students' Association 95.1% 93.6% 92.6% 92.5% 12 1 1

On Campus Cafeterias 90.2% 82.5% 80.7% 77.3% 18 1 1

Int'l Education Centre 88.7% 92.1% 87.2% 89.8% 71 3 7

ITS Services (C102) 92.7% 93.7% 94.1% 93.6% 63 4 5

Spiritual Centre 97.4% 94.2% 97.4% 94.8% 8 2

Int'l Student Activities 94.6% 92.7% 92.9% 92.4% 21 2

Counselling Services 92.9% 89.8% 95.4% 90.9% 23 6

Academic Counselling 92.3% 93.0% 92.2% 91.2% 52 4

Health Services (C141) 92.0% 89.2% 92.9% 90.0% 20 4

CAL 91.9% 93.5% 94.9% 92.0% 14 2

College Residence 90.1% 85.4% 84.6% 83.6% 28 1

Residence Advisors (RA's) 90.0% 91.0% 90.0% 92.5% 44 6

Employment Support Centre 88.6% 87.3% 87.3% 88.6% 23 4

Support satisfaction (year on year*)




-4% -2% 0% 2% 4%

College Residence

ITS Services (C102)

Spiritual Centre


Support Overall



CAL




Employment Support Centre

Int'l Education Centre


Algonquin

Algonquin


*2017 vs 2016


Support satisfaction (year on year)


Elements 2010 2011 2012 2013 2014 2015 2016 2017First year vs

2017

Employment Support Centre 72% 87% 78% 90% 82% 91% 89% 17%

College Residence 79% 89% 87% 90% 11%

Health Services (C141) 84% 94% 86% 88% 92% 89% 94% 92% 8%

Spiritual Centre 91% 93% 95% 97% 6%

On Campus Cafeterias 85% 81% 86% 89% 90% 88% 89% 90% 5%

Students' Association 91% 92% 92% 97% 95% 97% 95% 5%

Support Overall 89% 87% 85% 89% 92% 91% 91% 91% 3%

ITS Services (C102) 92% 90% 90% 94% 92% 93% 90% 93% 1%

Residence Advisors (RA's) 90% 82% 90% 90% 0%

CAL 92% 92% -1%

Int'l Education Centre 90% 92% 91% 86% 93% 91% 91% 89% -2%

Int'l Student Activities 97% 89% 95% 93% 95% 96% 96% 95% -2%

Counselling Services 97% 92% 86% 96% 91% 93% 93% -4%

Academic Counselling 100% 94% 95% 92% -8%


Future plans

Future plans and career prospects


43% of your students are

planning on entering employment


planning on doing further study

75% (76%) are satisfied with the career

advice from academic staff

83% (83%) are satisfied that their program will help

them to get a good job

73% (79%) are satisfied with making good contacts for

the future


planning on going travelling, or are undecided

Algonquin ISB

Canada Colleges ISB


Conclusions

Thank-you


▪ A member of the i-graduate Research Team will be in

contact with details of your college’s online password-

protected Filestore (www.i-graduate.org/filestore)

▪ Filestore contains: full PDF presentation, open comments

spreadsheet, college breakdown sheet, pivot table and

ranking sheets


Appendix

Funding breakdown


How are you funding your studies?

66%

38%

18%

12%

3%

1%

1%

1%

1%

64%

35%

11%

16%

3%

0%

1%

2%

1%

Family

Own funds (e.g. savings)

Employment while studying

Loan

Scholarship, bursary or grant

Government/State funding

Employer

Other

Other financial assistance

Undergraduate(431)Graduate (170)

College support base numbers


ElementOn Campus Cafeterias 470

Int'l Education Centre 371

ITS Services (C102) 315

Health Services (C141) 275

Int'l Student Activities 224

Students' Association 223

Employment Support Centre 202

Counselling Services 126

Academic Counselling 104

College Residence 81

Spiritual Centre 77

CAL 62

Residence Advisors (RA's) 60

Deliverables


Verbatim comments

University-specific data Detailed presentations Summary findings

“Great university, great teachers, great housing, so many way to make Canadian and foreign friends, a very beautiful place, ecologic.

It's the best year of my life, i think I'm very lucky to study here and i will advice this university at everyone without any doubt!”


Measuring ‘what is important’ to students

SATISFACTION SCORES(For each individual elements from

Arrival, Learning, Living and Support)

DERIVED IMPORTANCE

RECOMMENDATION SCORE

Given for the institution

CORRELATION ANALYSISCorrelation

How it works

• Each students’ satisfaction scores (for each of the Arrival, Learning, Living and Support elements) are correlated with their score for their ‘likelihood to recommend’ their institution.

• A high correlation (positive or negative) means that scores for that element are strongly related to the scores given for the likelihood to recommend.

• In this way, Derived Importance helps identify which factors have the greatest impact on students, and on them recommending the institution to others.

Introducing the i-mark


“We are using the i-mark on our admission webpages to show potential students that we use the ISB for program quality management and service development.”

ISB University Partner

▪ Available to HE colleges worldwide taking part in the ISB or SB

▪ Instant and easy recognition of an college’s dedication to the student experience

▪ Use on website and promotional literature


Appendix - Questionnaire

Questionnaire flow


Background• Housing• Funding• Level of study• Area of study• School/Faculty/Department• Year of study

Arrival Experience• Overall Satisfaction• Rating on experience

Learning Experience• Overall Satisfaction• Satisfaction of learning elements

• Weekly hours studying and working• Engagement measures

Pre-Arrival• Choice of destination• Key influences• Application process• Visa Satisfaction• Agents

Living Experience• Overall Satisfaction• Satisfaction of living elements

Support Experience• Overall Satisfaction• Relevance of services• Satisfaction with services used

Recommendation & Reflections• Recommendation to others

Future Plans• Employment• Study

Not a full list of questions


Arrival terminology

Terminology in University Questionnaire Terminology in Report

Understanding how my program of study would work Study sense

College orientation program College orientation programMeeting faculty members Meeting faculty members

Orientation (finding my way around the local area) Local orientation

Registration for classes Registration for classesFormal welcome at the institution Formal welcome

Making friends from Canada Making friends from CanadaMaking friends from other countries Other friends

Making friends from my home country Home friendsInternet access at my housing Internet access

The social activities (organized events) Social activitiesSetting up a bank account Bank account

Welcome/pickup at airport, railway, bus station WelcomeCondition of housing on arrival Housing condition

First night - getting to where I would stay First nightAlgonquin College Residence College Residence


Learning terminology - TeachingTerminology in Questionnaire Terminology in Report

The quality of lectures (undergraduate & graduate) Quality faculty members

The subject area expertise of professors/supervisors Expert faculty members

The teaching ability of professors/supervisors Good teachers

The academic content of my progress/studies Program content

The organisation and smooth running of the program (undergraduate & graduate) Program organization

The level of research activity Research

Academic staff whose English I can understand Academics' English

Getting time from academic staff when I need it/ personal support with learning Learning support

Feedback on coursework/ formal written submissions Performance feedback

Explanation of grading/ assessment criteria Grading criteria

Fair and transparent assessment of my work Assessment


Learning terminology - StudiesTerminology in Questionnaire Terminology in Report

Guidance in topic selection and refinement by my supervisor (graduate & postgraduate) Topic selection**

Confidence about managing a research project as a result of my experience so far (postgraduate) Managing research**

Advice and guidance on long-term job opportunities and careers from academic staff Career advice

Learning that will help me get a good job Employability

Opportunities for work experience/ work placements as a part of my studies Work experience

Studying with people from other cultures Multicultural

Help to improve my English language skills Language support

Opportunities to teach (postgraduate) Opportunities to teach**

The size of classes (undergraduate & graduate) Class size



Learning terminology - Facilities

Terminology in Questionnaire Terminology in Report

The quality of the lecture theatres and classrooms Learning spaces

The quality of laboratories (if applicable) Laboratories

The physical library facilities Physical library

The online library facilities (access to journals etc.) Online library

The learning technology (PCs, networking, etc) Technology

LMS Virtual learning


Living terminology - Housing & living costs


Access to suitable housing Housing access

The quality of housing(excludes ‘living at home’/‘living with friends or relatives’)

Housing quality

The cost of housing(excludes ‘living at home’/‘living with friends or relatives’)

Housing cost

The cost of living (food, drink, transport and social) Living cost

The opportunity to earn money while studying Earning money

The availability of financial support/scholarships etc. Financial support

Internet access at my housing Internet access


Living terminology - Social


Making friends from my home country Home friends

Making friends from this country Host friends

Making friends from other countries Other friends

Opportunities to experience the culture of this country Host culture

The sports facilities Sports facilities

The social facilities Social facilities

The social activities (organized events) Social activities

Making good contacts for the future Good contacts


Living terminology - Day to day life


Feeling safe and secure Safety

The surroundings outside the institution Good place to be

Transportation between institution locations Transportation links at college

The transportation links to other places Transportation links (other places)

The facilities for religious worship (quiet room/prayer room etc.) Worship facilities

Immigration and visa advice from the institution Visa advice

The institution’s eco-friendly attitude to the environment (e.g. recycling/energy etc.) Eco-friendly attitude

The design and quality of the campus buildings (what they look like, internal quality, functionality and beauty) Campus buildings

The quality of the external campus environment (landscaping, street furniture, littler, trees, bicycle parking, signage)

Campus environment


Support terminology


Terminology in University Questionnaire Terminology in Report

On Campus Cafeteria's On Campus Cafeterias

International Education Centre (IEC, C429) Int'l Education Centre

ITS Services (C102) ITS Services (C102)

Health Services (C141) Health Services (C141)

International Student Activities Int'l Student Activities

Students' Association (E114 - Student Commons) Students' Association

Employment Support Centre (E Building - Student Commons) Employment Support Centre

Counselling Services (E Building - Student Commons) Counselling Services

Academic Counselling (E Building - Student Commons) Academic Counselling

Algonquin College Residence College Residence

Spiritual Centre (E Building - Student Commons) Spiritual Centre

Centre for Accessible Learning (CAL) CAL

Residence Advisors (RA's) Residence Advisors (RA's)

Contact:

EMAIL

www.i-graduate.org

@igraduate


[email protected]

http://www.i-graduate.org/

international student barometer algonquin college fall 2017 · international student barometer...

Documents