Sri venkateswara college of engineering,tirupati

WELCOME

INTERNSHIP ON

VIHAS HOTELS

Presentation by

K.HARICHANDRA13BF1E0068

UNDER THE GUIDANCE OFMr.D.SREEKANTH REDDY,.MBA

ASST.PROFDEPT OF MBA

External Guide:MR.T. SUNIL KUMAR REDDY

Front office managerVIHAS HOTEL

INDUSTRY PROFILECOMPANY PROFILEORGANIZATION STURCTUREDEPARTMENTSPROJECT DESIGNSWOT ANALYSISSUGGESTIONSBIBILIOGRAPHYCONCLUSION

CONTENTS

INDUSTRY PROFILE

A hotel is an establishment that provides lodging paid on a short-term basis.Larger hotels may provide additional guest facilities such as a swimming pool, fitness center, business center, childcare, conference facilities and social function services.In Japan, capsule hotels provide a minimized amount of room space and shared facilities.Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee

HISTORY

Company : VIHAS hotels

Industry : Hotel Industry

Chairman : Mr.RATNAIAH

Head office : Tirupathi

Employees : 100(+)

Established : 24th April 2014

Website : www.vihashotels.com

Company profile

Vihas Hotels is located in Heart of the City located in Leela Mahal Centre,01Kms From Bus Stand & Railway Station,12Kms Distance from Tirupati Airport,20 Kms From Tirumala Temple.

Totally they have 61 rooms .

Building Area:6380Sqft

ABOUT HOTEL VIHAS

KEY PEOPLES OF THE COMPANY

CHAIRMAN : RATNAIAH

MANAGING DIRECTOR : Mr.P.VENKATESH

DIRECTORS : Mrs.P.GOMATHI,

Mrs.P.RAJAMMA

MANAGER : Mr.MURALI MOHAN

HR MANAGER : Mr.SRI KANTH

FRONT OFFICE MANAGER : Mr.P.SUNIL KUMAR

M.D/CHAIRMAN

MANAGER

EMPLOYEES/WORKERS

HR MANAGER

PRODUCTION MANAGER

FRONT OFFICE

MANAGERFINANCE MANAGER

DIERCTORS

ORGANIATION STUCTURE

DEPARTMENTS

HR DEPARTMENT

FINANCE DEPARTMENT

FRONT OFFICE DEPARTMENT

F & B DEPARTMENT

PRODUCTION DEPARTMENT

HOUSE KEEPING DEPARTMENT

FRONT OFFICE DEPARTMANT

It is the most important department of the hotel.

The main function of this department is to

give warm welcome to the guest . It helps to create good image in front of the

guest.

This is the first department where guest comes in contact with.

FOOD &BEAVERGE DEPARTMENT

It is a department which serves food and beverage to the guest in a very attractive and pleasing manner, which creates good impression on the guest.

there are several kind of food and beverage outlet like restaurants, Bars, Coffee shops, take away banquets etc.

It is second most revenue producing department

ROYAL CONFERENCE HALL

S.No Outlet Name Sq.Ft

No. of

Covers

Seating Capacit

y

1 Nine Flavors(Restaurant)

1250 Sq.Ft 72 -

2Royal’s

(Banquet Hall)

1000 Sq.Ft - 120

3Origin

(Banquet Hall)

1100 Sq.Ft - 150

F & B Info

The main role of production is to turn inputs into outputs.

It is a department with deals with the preparation of different types of food items

It makes the food more delicious and attractive by different styles of cooking

FOOD PRODUCTION DEPARTMENT

HOUSE KEEPING DEPARTMENTSThis department is responsible for

cleaning and maintaining hotel premises which include public area, guest rooms, lobby, swimming pool area etc

generally this department is not visible to the guest.

This department works to give pleasant look of the hotel to the guest.

PROJECT DESIGN

Objectives

Need of study

Limitations

Observations

OBJECTIVES

•To learn work environment.

•To study the cost and services of the products

•To know about the hotel and their operations

LIMITATIONS

• They are not allowing me in main kitchen

•Due to less time it is not possible to collect

information about the company

OBSERVATIONS•It is near to railway station & bus stand

•They have two entrances

•Reservation facility

•Some foreign employees are also working

•Totally they have 61 rooms.

•Management is involved every operation

•Hotel will work for 24*7

FRONT OFFICE OF VIHAS HOTEL

S.No Room Category Sq.FtNo. of

Rooms1 Standard Rooms 250 Sq.Ft 402 Superior Rooms 250 Sq.Ft 183 Suite Rooms 500 Sq.Ft 3

Total Rooms 61

Room info Room FeaturesComplimentary fruit basket Coffee and tea provisions In-room safe Individual A/c control Bathrobe and slippers Yoga MatElectronic Weighing MachineKing-size bed Mini bar Main bathroom with walk-in showerAccess to the Business CentreAccess to the Health ClubAirport Transfers

Nine FlavorsMulti Cuisine Restaurant

One of the premier restaurants in Tirupati, 9 Flavors serves sumptuous cuisine crafted from the finest of ingredients. With an emphasis on classic presentation and simple technique, this modern restaurant offers a whimsical yet cultivated menu that changes with each season

No.of Covers:72

Area :1250Sqft

Standard Room

Room Category Sq.Ft Total Rooms

King Size Bed Twin Bed

Standard Rooms 250 Sq.Ft 40 27 13

Superior Room

Room Category Sq.Ft Total Rooms

King Size Bed Twin Bed

Superior Rooms 250 Sq.Ft 18 13 5

Delight Suite Room

Room Category Sq.Ft Total Rooms

King Size Bed

Suite Rooms 500 Sq.Ft 3 3

SWOT analysis

STRENGTHS

WEEKNESS

OPPORTUNITIES

THREATS

STRENGTHS

WEAKNESS

Well loyal to the customersGood facilitiesLocated in Centre of tirupati

It is only one branchNo parking areaLate entry of business

OPPORTUNITIES

THREATS

New entrant tirupati

3STAR HOTEL

Managerial staffs ARE YOUNG AND ENERGETIC

Heavy competition

They have Given advertisement to attract customers

They have to Arrange the garden and swimming pool facility. They have to Arrange Bouquet shop and gift centreHere the security is very less. So increase the security for

customers safety.

They have to expand the parking place

They have to establish new branches in our country

SUGGESTIONS

BIBILIOGRAPHYI collect the information with the help of

Front office manager Mr.T.Sunil Kumar Reddy

Hotel Magazines

www.vihashotels.com

www.booking.com

www.tripadvisor.com

www.makemytrip.com

www.agoda.com

www.via.com

www.goibibo.com

www.glayertrip.com

I finally conclude that it is important to start a hotel in the heart of the town For drastic growth, but it is also very important to maintain proper parking area and other amenities to the customers

CONCLUSION

THANK YOU