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Tatika Sterling Internship Portfolio Ulrike (Uli) Decker Director of Education & Community Outreach 100 Festival Park Ave. Jacksonville, FL 32202 t | 904.280.8162 f | 904.503.4286 [email protected] COM4947 - Applied Experience in Converged Communications III Credits: 7

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Tatika Sterling Internship Portfolio

Ulrike (Uli) Decker

Director of Education & Community Outreach

100 Festival Park Ave.

Jacksonville, FL 32202

t | 904.280.8162

f | 904.503.4286

[email protected]

COM4947 - Applied Experience in Converged Communications III

Credits: 7

Table of Contents

I. Projects o Completed

Myanmar: Fast Facts, Current Topics, Challenges and Developments

Great Decisions Kick-Off Goodie Bag

Google AdWords Campaign

Great Decisions Kick-Off Poster

Online Communication Plan

Great Decisions Event Program

Great Decisions Trifold Brochure

Speaker Series Timeline

Great Decisions-Myanmar Crossword Puzzle activity

II. Weekly Brainstorming Sessions Week 1- Membership

Week 2- Engagement

Week 3- Hot Topics: 2015-16-The US and the World

Week 4- "Developments in Technology"

Week 7- How to be American – Dictionary of Cultural Literacy

II. Additional Resources Guest Speakers- Mr. Bill Clifford- President of the World Affairs Council National office

Field Trips

DuPont Center- Non-Profits Organization Center

NAS JAX

III. Internship Log

Current Topics Challenges Developments

Buddhist monks and Anti-Rohingya supporters demonstrate against what they claim is “bullying” from the international community

Myanmar government claims that Rohingya Immigrants are Bengali’s- illegal immigrants from Bangladesh.

Are the bodies of at least 47 people washed ashore in Rakhine state, corpses of migrants trying to escape trafficking ships? Yet to be confirmed.

Myanmar allowed 727 migrant workers to enter the western Rakhine state

Myanmar was controlled by a savage military Junta

Already heavily-populated area: consisting of 54 million people (july2012) +

⅔ are Burmese- ethnic dominance- causes tension

Nearly 90% are Buddhist

Poor undeveloped nation due to stagnation, mismanagement and isolation

Over 100 ethnic groups

Myanmar’s Foreign Minister claims that immigrants are not citizens of Burma and long-term care cannot be provided as they themselves are a developing country.

President Obama visited in November of 2012.

A series of reforms has led to new hopes and an opening to removing international isolations

Foreign Affairs Minister Wunna Maung Lwin's denies any wrongdoing on Myanmar for the humanitarian crisis.

More than 4,600 boat people have been rescued in five countries since early May

Citizenship verification process is “supposedly in process” but UN agencies and other international groups have yet to receive full access to the process.

Myanmar’s Navy detained journalists, including the AP, over the weekend, erasing their camera memory cards, when they were trying to confirm the nationalities of the 730 migrants who were hidden away for days near a remote island before being towed into Rakhine state.

Projects

Myanmar: Fast Facts, Current Topics, Challenges and Developments

The team was asked to create an outline of topics/ issues facing Myanmar and the Rohingya

Refugee situation. My tasks was to give an outline of Current topics, challenges and

developments in the region.

The group was aked to

Current Topics Challenges Developments

Buddhist monks and Anti-Rohingya supporters demonstrate against what they claim is “bullying” from the international community

Myanmar government claims that Rohingya Immigrants are Bengali’s- illegal immigrants from Bangladesh.

Are the bodies of at least 47 people washed ashore in Rakhine state, corpses of migrants trying to escape trafficking ships? Yet to be confirmed.

Myanmar allowed 727 migrant workers to enter the western Rakhine state

Myanmar was controlled by a savage military Junta

Already heavily-populated area: consisting of 54 million people (july2012) +

⅔ are Burman- ethnic dominance- causes tension

Nearly 90% are Buddhist

Poor undeveloped nation due to stagnation, mismanagement and isolation

Over 100 ethnic groups

Myanmar’s Foreign Minister claims that immigrants are not citizens of Burma and long-term care cannot be provided as they themselves are a developing country.

President Obama visited in November of 2012.

A series of reforms has led to new hopes and an opening to removing international isolations

Foreign Affairs Minister Wunna Maung Lwin's denies any wrongdoing on Myanmar for the humanitarian crisis.

More than 4,600 boat people have been rescued in five countries since early May

Citizenship verification process is “supposedly in process” but UN agencies and other international groups have yet to receive full access to the process.

Myanmar’s Navy detained journalists, including the AP, over the weekend, erasing their camera memory cards, when they were trying to confirm the nationalities of the 730 migrants who were hidden away for days near a remote island before being towed into Rakhine state.

The team was asked to create an outline of topics/ issues facing Myanmar and the Rohingya

Refugee situation. My tasks was to give an outline of Current topics, challenges and

developments in the region.

The group was aked to

The Great Decisions Program is a year-long student enrichment program on foreign affairs that

fosters critical-thinking, conversation and decision-making skills. College professors and high

school teachers co-facilitate monthly sessions and encourage students to drive the conversation,

ask questions and share opinions. The Kick-Off Dinner & Dialogue is held every year and highlights

issues facing a country whether it is political or socio economical. There are currently 16 schools

participating in the program.

A Goodie bag was deemed necessary for the participating schools as it would be used as a

transitioning resource tool for other upcoming Great Decisions events.

E.g. Themed bag: Myanmar: Past, Present

and Beyond

Personalized for each school

attending event

Treats-

Notebook Portfolio/Folders (to store

fun facts and other relevant

information)

Council Merchandise: bags, pens,

shades, water bottles, Pens, etc.

Thank you for participating card /

Certificate

List of upcoming speaker series

events-Tickets to attend an event of

their choice

Possible Gift Certificates

Google AdWords Campaign

The team was asked to create Google ad campaigns for the organization to increase traffic flow to the organizations main web page. Below is an example of an ad created.

E.G. Landing page- www.worldaffairscounciljax.org

Headline- Upcoming Engagements

2015-2016 Speaker Series Engagements

Bringing the World closer

Great Decisions Kick-Off Goodie Bag

Great Decisions Kick-Off Goodie Bag

Great Decisions Kick-Off Poster-

Great Decisions Kick-Off Dinner and Dialogue Poster: The topic /theme focuses on Myanmar’s

transition to democracy.

Online Communication Plan-

The online communication plan is a comprehensive outline of social media strategies, objectives,

recommendations and evaluation methods as an additional resource to increase council visibility

and membership.

Section I. StrategyOverview…...........................................................................................4-9

Communication Objectives

SWOT Analysis

Targeted Audience Demographic Profile

Online Presence Descriptive Keywords

Online Presence Key Messaging Guidelines

Section II. Online Presence Analysis..............................................................................10-19

Social Media Presence and Audit

Google: Managing Your Online Reputation

Overview of the Councils Social Media Footprints

Channel Identification

Social Media Best Practices Approach

Current Platforms Used

Additional Platforms to Consider

Ongoing Engagement

Social Media Content Planning Calendar-

Hashtag Guidelines

Hashtag Keyword List

Minimizing Online Risks

Strategy Recommendations and Evaluation

Social Media Recommendations

Social Media Evaluation

Social Media Evaluation Matrix

Section III. ADDENDUMS..............................................................................20-41

ADDENDUM I- Calendar of 2015-2016 Upcoming Speaker Series

ADDENDUM II-Examine the External Environment- IIA--Examine the Internal Environment

ADDENDUM III-Audience Identification- III-A- Member Profile-

ADDENDUM IV-Pew Research Center-Social Media Demographic Profile

ADDENDUM V- Additional Recommendations

Advertising

Public Relations

New and Existing Members

ADDENDUM VI--Additional Evaluations

Advertising

Great Decisions Kick-Off Event Program-

Every year the Foreign Policy Association-Great Decisions Program chooses topics that’s focuses on global

issues. This year one of the Great Decisions Kick-Off topic is focused on issues affecting Myanmar and its

transition to democracy. The event program includes a list of participating high schools, colleges and

universities, an expert speaker panel, sponsors and the council’s upcoming Speaker’s Series timeline and

other upcoming events.

Great Decisions Trifold Brochure

Front Cover Layout Inside Layout Back Layout

Front and Back Cover Layout Inside Layout

Speaker Series Timeline

Myanmar Crossword Puzzle Activity

Learning Objective: The objective and goal of the word search puzzle is to engage students in

creative activities that broadens their understanding and knowledge about Myanmar.

Materials Needed- The word Search Puzzle and pens.

Activity

Students will search for hidden words in the search word puzzle and circle or cross out

Clues- Each word have descriptive information to engage student’s interaction and increase their

knowledge of Myanmar.

Word Search Puzzle Information She is a Nobel peace laureate and chair of the opposition National League for Democracy party in

Myanmar. She also spent most of the last two decades in some form of detention because of her efforts to bring democracy to military-ruled Myanmar (Burma). AUNG SAN SUU KYI

The predominant religion in Myanmar, following the Theravada tradition. BUDDHISM Name of the Green Peacock, national bird …….. DAUNG

He is the President of the Republic of the Union of Myanmar. THEIN SEIN

United Nations High Commissioner for Refugees……..UNHCR Association of South East Asian Nations- ASEAN The suppression and control of the information and ideas circulated within a society. CENSORSHIP

Formerly known as Myanmar- This Southeast Asian nation comprises of more than 100 ethnic groups, bordering India, Bangladesh, China, Laos and Thailand- BURMA

A military or political group that rules a country after taking power by force- JUNTA

This upcoming Burmese event is scheduled to be held November 8, 2015- ELECTION A system of government in which power is vested in the people, who rule either directly or through

freely elected representatives-DEMOCRACY This agreement was signed in 1947 by the Kachin leaders and Gen. Aung San ( Aung San Suu Kyi’s

father)-PANGLONG The complete separation from others-ISOLATION Refugees considered stateless- ROHINGYA Currency of Burma- KYAT

http://puzzlemaker.discoveryeducation.com/WordSearchWithMessageSetupForm.asp

ASEAN AUNGSANSUUKYI BUDDHISM

BURMA CENSORSHIP DAUNG

DEMOCRACY ELECTION ISOLATION

JUNTA KYAT PANGLONG

ROHINGYA THEINSEIN UNHCR

I T R A D N S P I Y T K I O N

T Y O D E A A R C M O Y C A R

A C K Y F N U A C K Q A B S D

S Q H U G I R N T H P T N E A

H V B L U C S V G I N I D A A

S H O P O S X O H P E U H N M

A N K M R Y N S L S Y X K E R

G M E V W O R A N A D K D M U

W D S S Z O H I S A T N U J B

U P V I S U E I V G G I W A O

Z C C N H H A T N P N Q O T C

L V E H T D H P H G G U Q N A

W C J B T X D V Y N Y T A B C

N I O H M F W U Q U T A H M B

E L E C T I O N B P G Q Y H H

Every Friday the group converses in a weekly brainstorming session. These sessions are used to

generate and highlight ideas and solutions to global problems or issues.

Week 1 Membership- Membership- We discussed the prospect of new membership

recruitment tools such as offering special offers – something tangible such as books from

upcoming speakers. Also, the possibility of creating a book club, a members discount card, and

offering council merchandise (shirts, coffee mugs, bags, etc.). We also discussed possible locations

for field trips and ways of increasing the organizations visibility in the community.

Week 2- Engagement- Socializing/networking – This session we focused on member to

member interaction, social media, volunteer opportunities (e.g. ‘adopting a refugee

family’ or similar global-local initiative and live streaming of speaker series events for

members who are unable to access events.

Week 3- Hot Topics: 2015-16- This session focused on identifying relevant issues and

topics that are considered a high priority or concern in the U.S. and the World.

Week 4- "Developments in Technology"- This session identified developments in

technology, where we are now and where we are expected to be as technology continues

to advance. A couple of topics were considered- Quantum Computers- Their evolution,

speed, and huge capacity – are they revolutionizing the world of information processing,

cybersecurity, internet in developing countries, technology in education, and social media

in political campaigning and many more.

Week 7- How to be American – Dictionary of Cultural Literacy- This session we were

asked to identify what we thought equated to the American culture.

Week 8-Leadership -? - This session we were asked to define what leadership does it

means to me.

Brainstorming Sessions

Speakers

o July 3rd- Trina Medarev-Executive Director of World Affairs Council Jax - How do you

make the ask?

o July 10th- Conference call with Jenny Buccos- Director and Producer of Project Explorer-

http://projectexplorer.org/

o July 17- Conference call with Bill Clifford- President & CEO of World Affairs Councils of

America

o July 31st- Lunch with Council Chairman

Field Trips

o August 11- Jacksonville Branch of the Federal Reserve Bank of Atlanta- time is

undecided-10 AM- Out of town

o Aug 14- Visit to NAS jax

o Optional- July 3oth-6:30PM- Magellan Society- International Trivia Night

Additional Resources

Date Tasks/Activities Start Time

End Time

Remote Hours

Monday

6-1-15

Overview of Organization-

Introduction of team members.

9:00AM 12:00 +6

Friday

6-5-15

Recap of organization-

Goals/Learning outcomes and Internship expectations

Group Discussion- Formulating activities and relevant information for the

upcoming Great Decisions Program and review of individual assignments.

Brainstorming Session- Week 1: Membership- Discussing ideas of new

membership recruitment, the upcoming speaker’s series, and possible field

trips and increasing the organizations visibility within the community.

Individual Assignment- Create an outline of current topics, challenges and

developments in Myanmar and the Rohingya Refugee situation.

9:00AM 1:00PM +6

Wednesday

6-10-15

Individual Assignment- Create a social media Speaker Series Timeline for

Ryan P. Traher- Director of Communications & Membership. The timeline

is a format that will be used to increase the council’s visibility via its social

media platforms.

Review of Individual Assignment- The outline of current topics, challenges

and developments in Myanmar and the Rohingya Refugee situation.

9:00AM 1:00PM +6

World Affairs Council of

Jacksonville 100 Festival Park Ave.

Jacksonville, FL 32202

Phone 904-280-8162 Fax 904-4286

TIME SHEET

Intern Name: Tatika Sterling Supervisor:

Uli Decker, Director of Education &

Community Outreach

Internship Term: Summer 2015 Internship Dates: June 1 – August 14, 2015

Internship Log

Friday-

6-12-15

Individual Assignment- Review of social media Speaker Series Timeline for

Ryan P. Traher- Director of Communications & Membership.

Review of group members Individual Assignments

Brainstorming session- Week 2- Engagement- Socializing/networking,

member to member interaction, social media, volunteer opportunities (e.g.

‘adopting a refugee family’ or similar global-local initiative and live

streaming of speaker series events for members who are unable to access

the event.

9:00AM 12:00 +6

Wednesday

6-17-15

Individual Assignment- Created an Online Communication Plan. The plan

entails an outline, a SWOT analysis, audience identification, member

profiles, managing a successful online presence, social Media best practices

approach, a social media content planning calendar, the council’s social

media footprints and a social media evaluation table.

-Review and revision of Speaker Series Timeline

9:00AM 1:00PM +6

Friday

6-19-15

Review of group members individual assignments- Discussion of Great

Decisions icebreaker activities and handouts

Brainstorming session- Week 3- Identifying topics and relevant issues that

are considered a concern in the U.S. and the World.

9:00AM 12:00 +6

Wednesday

6-24-15

Review and revision of the Online Communication Plan and the Speaker

Series Timeline.

9:00AM 1:00PM +6

Friday

6-26-15

Review of group members individual assignments- Review of Myanmar

handouts- ethnic groups, socio economic infrastructure, featured

speakers, APR Energy Grant Proposal –

Brainstorming Session- Week 4-Developments in Technology identified

developments in technology, such as Quantum Computers- Their

evolution, speed, and huge capacity –cybersecurity, internet in developing

countries, technology in education, and social media in political

campaigning and technology in medicine.

9:00AM 12:00 +6

Wednesday

7-1-15

Review and revision of the Online Communication plan and the Speaker

Series Timeline

Created Great Decisions Kick-Off Poster-

-Review and revision of the Kick-Off poster

Introduction to the Councils Google Ad Words account

9:00AM 1:00PM +6

Friday

7-3-15

Guest Speaker- Ms. Trina Medarev -Executive Director-

WACjax- How do you make the ask?

Review and revision of the Online Communication plan

Review of individual assignments

Review of the councils Google AdWords account

9:00AM 1:00PM +6

Wednesday

7-8-15

Review and revision of the Online Communication Plan.

Review and revision of the Great Decisions Kick-Off Poster

9:00AM 12:00 +6

Friday

7-10-15

Conference Call with Ms. Jenny Bucco- Director of Project Explore-

Exploring the opportunities of using project explorer as an additional

material or resource for Great Decisions High School students.

Review of individual assignments

Google AdWords challenge

9:00AM 1:00PM +6

Wednesday

7-15-15

Review and revision of online communication plan,

Great Decisions Kick-off poster

9:00AM 12:00 +6

Friday

7-17-15

Conference call with Bill Clifford- President/ CEO of World Affairs Councils

of America

Review of group members individual assignments

Brainstorming session- How to be American –Dictionary of Cultural

Literacy-Identifying what we think equate to the American culture.

9:00AM 1:00PM +6

7-22-15 Analysis of online Communication plan by Trina Medarev-

-Revamp of Online Communication plan

Review of Great Decisions Kick-off event program

Review of internship Folder created

Mr. Clifford Question review- Follow up from conference call

9:00AM 12:00 +6

7-24-15 Review of individual Assignment

Brainstorming Session- Week 8-Leadership -? - This session we were

asked to define what leadership does it means to me.

9:00AM 1:00PM +6

7-29-15 Out of office- Completed assignments from home 9:00AM 10:30 +8

7-31-15 Field trip to the Dupont Center

Lunch with Council Chairman- Mr. David Strickland

9:00AM 2:00PM +6

8-5-15 Out of office-Completed assignments from home 9:00AM 10:30 +8

8-7-15 Review of individual assignments

Discusses field trip to the Dupont CENTER

9:00AM 12:00 +6

8-12-15 Debrief

Review of all assignments

9:00AM 1:00PM +6

8-14-15 Field Trip to Nas Jax 9:00AM 5:00PM +6

Totals Internship hours met

Wednesday Sessions/ Remote hours- Work on individual assignments

Friday sessions- are geared towards in depth conversations of issues and challenges beyond the

individual program by giving and receiving feedback.