internship report
DESCRIPTION
Internet Service Providers in Bangladesh:Prospects & ProblemsTRANSCRIPT
Internet Service Providers in Bangladesh: Prospects & Problems
An internship report submitted for the satisfaction
Of the requirements for the degree Of
BACHELOR OF BUSINESS ADMINISTRATION
Prepared under the supervision of: Md. Shariful Haque
Assistant Professor of Marketing IIUC, DC
Prepared By: Md. Aktar Rasul
B043172 19 A1 Batch
Department of Business Administration International Islamic University Chittagong, Dhaka Campus
December 23, 2008
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Acceptance
This internship report (Internet service provider in Bangladesh: Prospects & Problems) is prepared using the relevant documents related to the assigned topic written by Md. Aktar Rasul, Matric No. B043172, Batch 19 A1, student of BBA, major in Marketing has been acknowledged as it is acceptable. Md. Shariful Haque Assistant Professor Department of Business Administration International Islamic University Chittagong Dhaka Campus
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Letter of Transmittal December 23, 2008
Md. Shariful Haque
Assistant Professor DBA, IIUC Dhaka Campus
Subject: Submission of the Internship Report Dear Sir, I am glad to inform you that I have completed my internship report on (Internet service provider in Bangladesh: Prospects & Problems). I have gathered extensive knowledge while I was doing this report. Though there was some limitation and difficulties but I tried my level best to eliminate those limitations with your help and your guideline. Since this is my first full form of co-relational study, I tried my level best to finish this study as
professional manure. I highly appreciate the opportunity to prepare this report.
Yours sincerely,
Md. Aktar Rasul
Matric NO- B043172
Batch- 19 A1 (Marketing) Department of Business Administration International Islamic University Chittagong Dhaka Campus
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I would like to take this opportunity to express my sincere gratitude to those without their blessings and cooperation this report would not have been possible. First of all I am grateful to All Mighty Allah for finishing this report on time. I would like to thank my supervisor of the internship program, Md. Shariful Haque, Assistant Professor, DBA, IIUC, DC for his guidance, constant and spontaneous support, efficient supervision and constructive suggestions. Without his help this report could not have been a comprehensive one. Last but not least I also acknowledge my family and friends for their support and encouragement through out my internship period and also while preparing this report.
Acknowledgement
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EXECUTIVE SUMMARY In this report, I have discussed those following topics:
History of ISPs in Bangladesh
Corporate Background of following ISPs:
History of ISP in Bangladesh:
Agni Systems Limited
Information Service Network Limited
Bangladesh online Ltd.
BracNet Services
smile.com.bd
Proshika Computer System
Link3 Technologies
ISPs packages & offers
Internet charge Rates of all ISPs
ISPs mission & vision
ISPs advantages & disadvantages
ISPs Problems & Prospects
Recommendation
Conclusion
References
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Table of Contents
Cover page Acceptance……………………………………………………………………………………………….1 Letter of Transmittal………………………………………………………………………………….2 Acknowledgement…………………………………………………………………………………….3 Executive Summary…………………………………………………………………………………..4 Origin of the report……………………………………………………………………………………5 Introduction…………………………………………………………………………………………….7 Origin of the report…………………………………………………………………………………..8 Objective of the report………………………………………………………………………………8 Methodology of the report…………………………………………………………………………8 Limitation of the report……………………………………………………………………………..9 History of ISP in Bangladesh…………………………………………………………………….10 Findings & Analysis………………………………………………………………………………...11 Agni Systems Limited……………………………………………………………………………….12 Information Service Network Limited…………………………………………………………14 Bangladesh online Ltd………………………………………………………………………………17 BracNet Services……………………………………………………………………………………..20 smile.com.bd…………………………………………………………………………………………..24 Proshika Computer System……………………………………………………………………….27 Link3 Technologies………………………………………………………………………………….29 Access tell……………………………………………………………………………………………….31 Problems in ISPs……………………………………………………………………………………..33 Recommendation & Conclusion…………………………………………………..............34 Recommendation…………………………………………………………………………………….35 Conclusion………………………………………………………………………………………………36 References………………………………………………………………………………………………37
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PART ONE INTRODUCTION
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1.0 ORIGIN OF THE REPORT
This report is based on an internship program. Department of Business Administration, IIUC (DC), arranges internship program in attachment with its students after the completion of theoretical courses (i.e., after final semester) of program of Bachelor of Business Administration (BBA). Each intern must carry out a specific project, which is assigned by the concerned organization and approved by the Internship and placement committee of School of business, IIUC. (DC) consequently a report based on the project is to be submitted to the committee.
In this particular report, the author is an intern of the previously mentioned program and the concerned organization is Dhaka bank limited, one of the leading banks in Bangladesh.
Hence I was getting job in Maestro group of companies (smile.com.bd) September 02, 2008 to till now.
In way of delegation, responsibility of carrying out the study has conferred upon the concerned intern.
1.2 OBJECTIVE OF THE REPORT
The main objective of education is to acquire knowledge. To acquired knowledge ultimately we
must do some practical application in addition to theoretical knowledge. Through this report, I tried my level best to present my practical knowledge as well as to find out-
� To fulfill the requirement of the internship program under BBA program
� To analyze the present situation of ISP in Bangladesh.
� To identify the prospects & problems in ISPs
11..44 MMEETTHHOODDOOLLOOGGYY OOFF TTHHEE SSTTUUDDYY
Mainly I have collected data from two sources.
These two sources are as following.
o Primary source o Secondary
The primary sources of my information are as below: � Direct observation � Questioning the concerned persons.
The secondary sources of my information are as below-
� Desk report of the related department
� Other manual information
� Different reference books of the library
� Some of my course elements as related to this report.
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1.6 LIMITATION OF THE REPORT: The report does not consist all aspect of Dhaka bank limited rather concentration is given only the investment operation of Dhaka bank limited.
� Lack of time:
The time period of this study is very short. I had only 8 weeks in my hand to complete this report, which was not enough. So I could not go in depth of the study. Sometimes
the officials were busy and were busy and were not able to give me much time.
� Lack Of Experience:
As I am newcomer, there is a lack of previous experience in this concern. And many practical matters have been written from my own observation that may vary from person to person.
� Lack of Fund:
I have also some limitations of fund. That’s why I can’t make it more attractive &
glorious
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PART TWO
FINDINGS AND ANALYSIS
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History of ISP in Bangladesh: In the early nineties, Bangladesh had access to email via dialup to Bulletin Board Systems (BBS)
of a few local providers. The combined Internet users of all the email-only service providers were not more then 500. Users were charged by the kilobyte, and mail was transferred from the BBS service providers to the rest of the world by International dialup using UUCP. In June 1996, the Government allowed VSAT's to be operated in the Private Sector, albeit to be provided solely by the Government owned Telephone Operator, BTTB. Only a handful of ISPs were connected within the first year. However, more liberal Government policies followed in the
subsequent years which led to a rapid expansion of this industry, eventually resulting in over 180 registered ISP's by 2005. ISPs are currently regulated by the Bangladesh Telecommunication Regulatory Commission through the Bangladesh Telecommunications Act.
Aamra Networks Limited. Access Telecom (BD) Ltd. Aftab IT Ltd.
Agni Systems Ltd Akij Online Ltd Bangladesh Online Ltd.
BDCOM Online Ltd. Bijoy Online Ltd. Brac BDMail Ltd. Eastern Link BD (pvt) Ltd Global Access Ltd. Global Information Network Ltd. Grameen Cyber Net Ltd.
IDS Bangladesh. Link3 Technologies Ltd. Maisha Technologies Ltd Mirae Company Limited Pradeshta Ltd. Proshika Computer Systems
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Agni Systems Limited
Providing Internet access since 1995
Agni Systems Limited started ISP service in 1995. Initially only dial-up service was
offered and later ADSL and wireless broadband was added. The company was
converted to a public listed firm in 2003 and now trades on Dhaka and Chittagong
stock exchanges under the symbol AGNISYSL
WIMAX grade 3.5 GHz licensed Solution
Currently in Gulshan, Banani, Baridhara
Unlimited, Prepaid, Postpaid
Agni.com hosting plans are ideal for most individuals and small businesses.
Speeds & Services - Enterprise wireless broadband has symmetrical speeds (same
upload as download), asymmetrical speeds (different upload and download) and is
available in various speeds (from 64k to 14Mbps) to fit your budget/service needs.
• 64/64 kbps
• 64/128 kbps
• 128/128 kbps
• 128/256 kbps
• 256/256 kbps
• 256/512 kbps
• 512/512 kbps
• 512 kbps/1 Mbps
• 1/1 Mbps • 1/4 Mbps
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Fiber to the Home Residential Fiber to the Home (FTTH)
Fiber for Single User
our most popular
FTTH Service
Download is 4 times faster
than upload.
From
Tk. 1,500/mo/PC Shared to the Office Fiber for 1-4 users
popular package for
SOHO with repair
time guarantees.
From
Tk. 4,500/mo
Dedicated Fiber Connection Fiber with equal upload
speed as download speed with
SLAs, real IP address and firewall
Dialup Connection
Pre-Paid Cards
30 Day Unlimited Packages 12 Hours Unlimited (9am to 9pm)
Taka 1,100 per month
30 Day Unlimited Taka 1,700 per month
6 Months Unlimited
Taka 8,500 only
Pay for 5 months and get 1 month free!
12 Months (yearly) Unlimited
Taka 17,000 only
Pay for 10 months and get 2 months free!
Above prices are inclusive of 15% VAT.
Post Paid (No Use No Bill)
Connection Fee Tk. 1,000 (Non refundable)
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Information Service Network Limited
Bangladesh joined the Net on June 6, 1996 through Information Services Network
(ISN) Limited with first ever 64 kbps VSAT transmitting and receiving data via a
Hong Kong Gateway. Since then ISN has not looked back, but pressed ahead with
the fastest and the most efficient as well as technologically sound super service for
its valued clients who are growing in highest numerical proportion day by day.
In the year 1997 and 1998, the company consolidated its operations in all areas
especially in Internet and turned its system to achieve high professional standard.
The year 1999 exhibited a significant advancement for its joint venture agreement
with a foreign partner. In 2001, ISN invested fund to expand its services at Khulna
by setting a branch ISP using own VSAT based satellite link, which has eventually
provided a unique position for the company to render additional Internet Service
coverage to the South Western population of the country. A new voice activated only
phone based internet access service was introduced by the company in 2002.
The company has so far been successful to put together a star team of IT Specialists,
Engineers, Customer Support and Marketing team who are serving this pioneer
company round the clock to grow as one of the largest and most versatile IT
Company in the country.
ISN has laid high capacity Fiber Optic cable at prime locations of Dhaka city. Our
Gulshan POP office is connected to 24-Core state-of-the-art fiber technology. Up-
time in Fiber optics is 99% and ensures the least loss of packet. If you require Fiber
connectivity up to your premises then you will incur the following costs:
Features of Our Broadband:
Eliminates the conventional use of Telephone thus frees you from constant
dialing and busy signals associated with dial-up connections.
Most reliable and high-speed Internet access. In Dedicated Subscription offer,
you can decide your own access speed.
Lowest possible communication error.
No line-of-sight restrictions. No need to set up any Tower.
No problem exists regarding registered /non-registered frequency.
Supports any customized VPN/Firewall or other security policies.
Fully digital transmission over fiber network.
End-to-end Fiber optic connectivity.
Greater effective throughput possible using your own compression algorithm.
Mostly free from electrical, electromagnetic, thunder-hit etc. signal interference.
Our subscription is free of any hidden cost.
With each subscription ISN will provide you standard POP3 e-mail boxes.
(Number depends on subscription)
ISN will provide Static IP address to the subscriber.
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Corporate Broadband
Under this package corporate clients are provided high speed Internet through
committed bandwidth regulation. This package allows you to feel the power of the
internet allowing setting up of Mail and/or other servers at your
office.
Shared Broadband
This package suits home or small offices offering 24 hour high speed Internet
connections at per computer basis. Hard to beat connectivity price and low per
month deals this package is available in 3 Km. radius from our POP.
Commercial Broadband this package suits small or large service providers with who require scalable
bandwidth at competitive prices. A circuit at distances over 4 km can be set up at
notice of one day.
Nationwide Internet ISN can connect your offices in Dhaka, Chittagong, Sylhet, Khulna and other cities,
providing composite data, Internet and other IP based solutions. This Wide Area
network all- owes you to transfer data, manage a central IP PABX system, video
conferencing, central mail server and run various web based applications & services
from a central location.
Data Connectivity
This system suits companies or corporate houses with branches in different parts of
the country. This service allows you to manage your offices from a central location or
a far flung branch office. A high-speed internet connection at a central location will also allow you to manage the different offices even when you are out of the country.
Pre-Paid
Using pre paid cards it is possible to get connected to the Premiere ISP at least price.
It is to be registered through the use of pre paid cards moreover it is available
everywhere, Fast & Reliable as well.
Price (Tk.) Minutes Validity for month Cost per minute (Tk.)
50 100 6 .50
100 200 6 .50
200 400 6 .50
300 600 6 .50
500 1000 6 .50
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1000 2000 6 .50
1500 3000 6 .50
24 hours monthly unlimited card
1500 valid for one month
Unlimited evening monthly card (from 8.00 pm to 12 am)
460 valid for one month
Unlimited monthly night card (from 12.00 am to 8 am)
500 valid for one month
Post Paid
24 Hours Uninterruptible Internet Service at a reasonable price.
Service Type Description (Features)
Samata No Use no bill, 24 Hours Telephone Support Free
Bilash No Use no bill, Technical Personnel Support Free
ISN can connect your offices in Dhaka, Chittagong, Sylhet, Khulna and other cities,
providing composite data, Internet and other IP based solutions. This Wide Area
network allows you to transfer data, manage a central IP PABX system, video
conferencing, central mail server and run various web based applications & services
from a central location.
This system suits companies or corporate houses with branches in different parts of
the country. This service allows you to manage your offices from a central location or
a far flung branch office. A high-speed internet connection at a central location will also allow you to manage the different offices even when you are out of the country
Contact Details:
Information Services Network Ltd. 52 New Eskaton Road
TMC Building 4th floor
Dhaka-1000
Bangladesh.
PABX: +880 (2) 8322785-88
Fax: +880 (2) 9345460
Web: http://www.bangla.net Email: [email protected]
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Bangladesh online Ltd.
Bangladesh Online Limited, a Beximco company, is the leading Internet Service
Provider in the country. Since its launch from August 1998, BOL has been able to set
an example of excellence with its subscribers with the help of updated technology
and dedicated support service.
Responding to the information needs of the country, Bangladesh Online Limited
(BOL) was established with the sole aim of keeping the customers in the information
super highway with the fastest access to the net. BOL has succeeded as the best
Internet Service provider of the country, by using the latest technology available. We
are a public limited company and our shares have been traded in Stock Exchange since October 2001.
Why BOL:
Using BOL enables you to use Internet faster, smarter and cost effectively.
Save time:
• BOL guarantees fast instant connection with single mouse click.
• Downloads are at the fastest possible speeds.
• Over a hundred resellers at convenient locations throughout the city, allow
you to purchase recharge cards quickly.
Uninterrupted reliable services
• Live redundant servers and VSAT links guarantees our services to be always
accessible, even during system maintenance.
• we provide free technical support 24 hours a day, everyday!
• Our friendly customer care department is trained to handle any solution that may arise.
Save money:
• Shorter Download times mean lower Internet bills.
• We also provide unlimited services at only Tk 675/month (Price inclusive of
VAT) or 1.56 paisa per minute.
• Over a hundred resellers are available nearby, throughout the city at
convenient locations.
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DEDICATED CORPORATE BROADBAND SERVICE
BOL's Broadband solution features the only dual homed gateway to the Internet Superhighway delivered to organizations that feel the need for speed.
Exclusive Reliability
BOL is the only ISP to maintain connections to multiple upstream providers to
provide redundancy and reliability for your connection to the Internet. Our Uplink
provider connects directly to the US and Hong Kong backbone reducing latency for
data traffic to the lowest level possible. We also feature a redundant server setup to
provide our user 99.9% guaranteed uninterrupted Internet Service.
24/7 Customer Service
we provide free technical support 24 hours a day, everyday. Our friendly customer
care department is trained to handle any situation that may arise. Our dedication to customer satisfaction is unmatched by our competitors.
Wide Range of Coverage and Options
BOL provide dedicated broadband Internet Services through ADSL, DSL, SDSL and Radio Link from six POP's (Point Of Presence) in Dhaka city.
BOL Broadband: BOL's Broadband solution is the always-open gateway to a new world of Internet-
based services delivered at a lightning speed to the business organizations.
Broadband opens up a new multimedia world in which all kinds of information -- text, graphics, audio and video -- can be delivered to a PC and other devices.
What you will get using BOL's Broadband Internet:
• High speed reliable Internet service
• 'Round the clock' connection
• No phone line required
• Connect your entire office LAN
• Dedicated bandwidth link 32, 64, 128, 256 & 512 kbps
• Unlimited e-mail accounts and Internet access
• Easy download and upload facilities
• Free static IP addresses
• Live redundant servers and VSAT links guarantee our services to be always
accessible, even during system maintenance
• We provide free technical support 24 hours a day, everyday
• Our friendly customer care department is trained to handle any situation that may arise
Bangladesh Online Limited provides high speed dialup services that are available
both in
Pre-paid & Post Paid Services. The Charges of the services are as follows:
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Prepaid
Minutes (New) Item Price Minutes (Old)
Effective from 1st Jun'08
Recharge100
Card Tk. 100
285 Minutes
Recharge250 Card
Tk. 250
714 Minutes
Recharge500
Card Tk. 500
1428 Minutes
Price inclusive of VAT
Post Paid
New Rate Item Old Rate
Effective from 1st Jun'08
Asheem
Tk. 750/ Month Free 800 Minutes
Additional usage Tk. 0.90 per minute
Anirbaan
Tk. 1.30 per minute
Price not inclusive of VAT
Address:
Plot - 19, Road - 35, Gulshan Dhaka 1212, Bangladesh
Support Numbers: 24 x 7 Hour Telephone Number : 881 5152 ( 5 Lines Hunting)
01711-617008 Fax Number : 880-2-881 5747 E-mail: [email protected]
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BracNet Services
Broadband
• Get guaranteed fixed bandwidth
• Scalable speed offerings from 64-155Mbps
• Cisco powered
backbone supports multiple Internet users with proper QOS
• Incredible packages! FREE Trial!
Data Connectivity
WAN / Intranet / VPN
• Optimize bandwidth use among your branch offices
• Get cost-effective, guaranteed bandwidth for your branches
• Build secured environment through PVC
Dial-up
• A one-stop shop offering various digital services like
Online Browsing, Basic Computer Training,
Photocopying, Scanning...
WiMAX Technology
bracNet is a member of the WiMAX (Worldwide Interoperability for Microwave Access) forum and uses state-of-the-art WiMAX- technology which offers:
• Superior non-line-of-sight (NLOS) performance
• Built-in-quality of service (QOS)
• Interference free licensed frequency
Broadband
Dedicated Internet Access
bracNet provides enterprise organizations with a high-speed dedicated Internet access via a Cisco Powered backbone engineered for mission critical data delivery. From fiber optic to xDSL and WiMAX grade wireless broadband, bracNet has the perfect connectivity solution for your
business.
bracNet Managed Dedicated Internet Access is a dedicated connection to the Internet that offers you the advantage of an "always-on" connection in your office. With our Dedicated Internet
Access service, you get high-speed always-on Internet connectivity backed by rock-solid redundant networks.
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Our Network
bracNet is building its network by deploying WiMAX, state-of-the-art wireless broadband
technology. Our last-mile (access) network is based on WiMAX; however the backbone is based on a fiber-optic network. Our network is connected with the submarine cable (SEA-ME-WE4) and VSAT for 24/7 redundancy. By using our licensed 3.5 GHz radio frequency, we insure interference
free and uninterrupted service through our access networks. We currently have robust coverage in Dhaka city within January 2007, we will be in Chittagong and Sylhet and by 2008 cover the entire Bangladesh.
The company's customers include enterprises, financial institutions, real estate companies, law firms, medical facilities, software developers, Web-based businesses, ISPs and ASPs, universities, schools, and government/non-government agencies.
Benefits
WiMAX Powered Network - WiMAX Powered network infrastructure that optimizes performance and reliability
Scalability - scalable speed offerings from 64Kbps to 155Mbps to fit your business needs
Flexibility - perfect for hosting web sites and LAN connectivity
Outstanding performance - Cisco powered backbone supports multiple Internet users with proper QOS
COST COMPARISON
VPN Internet Access
Price Economical Expensive
One Stop Shop Billing Yes No
Local Support Good Poor
Fixed Line Installation Process
Fast, dedicated staff for provisioning Slow
Single Point of Contact Yes No
FEATURES
COMPARISON
Bandwidth Guarantee Yes No
Dedicated Bandwidth between Sites
Yes No
Burs table Bandwidth for
Yes N/A
Scalability High, only one physical connection is needed for every additional site
High, only one physical connection is needed for every additional site
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Security (without encryption firewalls)
High, inter-branch traffic are completely hidden from 3rd parties including
outsiders and other bracNet customers Extremely low
Voice Traffic Prioritization
Yes No
Internet Access Yes Yes
Network Redundancy Yes, traffic can be easily re-routed Yes, traffic can be re-routed
but not easily
Circuit backup Solution Plenty of Choices including bracNet’s
Dialup, xDSL and multi-homing
Limited, usually ISP routes different address blocks to
different circuits
Benefits
Quality of Service (QOS) - allocates different bandwidth for different applications according to individual branch offices
Cost Effectiveness - links your branch offices together without building additional point-to-point leased lines
Guaranteed Bandwidth - assures performance and reliability by supplying Committed Information Rate (CIR), based on your needs to support mission critical applications.
Secure Environment - builds Permanent Virtual Circuits (PVC) between branches to protect the entire environment against outside intrusion
World Class Support - provides 24 hours a day, 7 days a week monitoring and unsurpassed technical support
IP PBX
Simplified Phone Line Distribution With IP PBX, a single set of solution is all a company needs for all your voice and data services. If your company has or is preparing to move in the coming 2 or 3 years, IP PBX allows you to relocate without much effort. It only requires T & T lines at one single location but if you have
two lines at two locations, we can integrate them seamlessly too.
Simplified Management Web interface allows users to modify settings and maintain the system easily. No technical
knowledge is required. Even an administrative staff can handle it.
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Features Comparison for IPPBX Vs Traditional PBX
Features IPPBX Traditional PBX
Useful and User Friendly Application (e.g. UM, IM, Presence, etc)
Support Not Support
Basic Features like Call forward, Call hold,
Call Transfer, Conference call, and etc. Support Support
Encrypted / Secure Voice Support Not Support
Data Voice Convergence Ease Complicated, Hardware
may be needed
Mobility Support Not Support
Scalability & Upgradeability Relatively High Relatively Low
Manageability High Low
Hardware Cost (Chassis, Components & Hand Sets)
Relatively High Relatively Low
Installation Cost Relatively Low Relatively High
Operational Cost Low High
Maintenance Cost Low High
Total Cost of Ownership Relatively Low Relatively High
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smile.com.bd Company Background: Maestro (Pvt.) Ltd. - Software Development Company since 2000.
Eastern Link BD (Pvt.) Ltd. - ISP since 2001.
Euphoria Solution Ltd. - Export/Import & Country wide distribution, BPO since 2004.
Sky net Technologies Ltd. - OSS (Operation, System and Support), Group holding.
Our internet services offers: Fiber Optic connection in anywhere of Dhaka City. Faster File and Application Access between Branch Offices using Real IP.
Radio Link Connection for remote factories around Dhaka City. Monitoring remote Factories using IP-Cam. Domain name registration and web hosting.
Local and international Tender update. Virus and spam free e-mail. 24/7 Customer Support.
Price:
Home Internet Packages
Package Bandwidth (Maximum
Limit)
24 Hrs (Tk.) Day1 (Tk.) Night2 (Tk.)
Bronze 256 Kbps 500 348 348
Silver 512 Kbps 900 609 609
Gold 1 Mbps 1,600 957 957
Diamond 2 Mbps 3,000 1,739 1,739
Platinum 4 Mbps 6,000 3,478 3,478
* VAT applicable for All Prices 1 8 AM to 11 PM 2 6 PM to 9 AM
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Corporate Packages
Price for 24 Hours
dedicated Bandwidth
(Taka)
Price for 12 hours dedicated & 12 hours
shared(Taka) Client can choose any 12 hours dedicated, rest 12 hours shared
Packages Internet Bandwidth
(Duplex) Only
Submarine
Bandwidth
With 10%
VSAT
Backup
Only Submarine
Bandwidth
With 10% VSAT
Backup
2 mbps 58,000 72,000 32,000 42,000
1 mbps 32,000 40,000 18,000 25,000
512 kbps 18,000 22,000 10,000 14,000
256 kbps 10,000 12,000 7,000 9,000
DDCSP/Connectivity Service Charge
Packages Connectivity
Type (Taka)
Price per
connection
(Taka)
Installation
Charge/Location
(Taka)
3 mbps Internal Route CAT-5 1,000 5,000
10 mbps Layer-2/Layer-3 Fiber 2,500 20,000
Smile Email Service
With smile service you can send email
• With your smile email account (i.e. [email protected]) a) From Smile Web mail: mail.smile.com.bd b) With Mail client like Outlook/Eudora. Outlook Config How-to for Smile Email
• With your own/company's email account (i.e. [email protected]) a) From Web mail of your own/company domain b) With Mail client like Outlook/Eudora. Outlook Config How-to for Other Domain
Your email address: [email protected]
Incoming/Outgoing Password: your_smile_password
POP/Incoming Mail Server: mail.smile.com.bd
Outgoing/Sending Mail Server: mail.smile.com.bd
Outgoing/Sending User Name: [email protected]
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Corporate Office BSRS Bhaban (9th Floor)
12 Kawranbazar, Dhaka-1215, Bangladesh Tel: 9129078, 8126968 Fax: 8860077
Head Office E-4 Monico Mina Tower, 48/3, West Agargaon
Sher-E-Bangla Nagar Dhaka -1213, Bangladesh. Tel: 9118534, 8115498 8118708 Fax: 88-02-9121686
Sales Query Tel: 9118534, 8115498 8118708, ext: 202
Mobile:
0173-0033330 0173-0033331 0173-0033332 0171-3336537 0171-3336533
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Proshika Computer System Offers Internet service under the brand name of Proshikanet. Proshikanet has been
rendering quality Internet service since 1997. We are the first to introduce prepaid
card service for convenient Internet use. To meet the high-speed requirements of
corporate users we offer Broadband services like Radio Link and DSL connectivity. In
addition, 24 hour unlimited dialup connection is provided for personal and corporate
use. PCS also provide interactive customize software and web solutions. If reliability
is what you need, Proshikanet is certainly the right choice.
Proshikanet Products and Services
Proshika Computer Systems [PCS] offers Internet service under the brand name of Proshikanet. The Internet Department is divided into two sections - Corporate and Retail.
Corporate section deals with the requirements of business and commercial firms whereas Retail section deals with individual clients.
The products and services can be categorized by the following two parts:
Proshikanet Corporate Products Proshikanet Retail Products
Rate chart: Dhaka & Chittagong
Card Type Price Credit Limit Registration Tk. 90 Up to 150 min free Card Type (Refill cards) Usage rate Credit limit 8 am-1 am 1 am-8 am minimum maximum validity Copper (Tk.100)
0.50 0.25 200 min 400 min 6 months
Silver
(Tk.300) 0.50 0.25 600 min 1200 min 6 months
Gold (Tk.500)
0.50 0.25 1000 min 2000 min 6 months
Platinum
(Tk.1000) 0.50 0.25 2000 min 4000 min 6 months
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Postpaid Service:
Proshikanet postpaid service comes with two time slots. This service is on 'No Use, No Pay' basis.
There is no monthly fixed payment
Service Type Registration Deposit Rate/ Minute
Tk. 1.50 (8 AM - 6 PM) No Use No Pay -
Tk.1000 (refundable) Tk. 1.00 (6 PM - 8 AM)
Exclusive Features :
1. No Registration charge 4. Accessible from multiple PC
2. Slot-wise billing system 5. Customizing usage schedule
3. PC based authentication 6. Easy bill payment staying at home
Shadhinota: Use internet by your own freedom
Service type Monthly payment Sing-up fee
Shadhinota 70 hours(without any slot)
Tk. 250 No sign-up fee
Contact:
Proshika Bhaban [2nd floor] i/1-Ga, Sec-2,
Mirpur Dhaka-1216, Bangladesh
Tel: 8012717 Fax: 880-2-9008421
http://www.proshikanet.com/index.asp
http://www.bangladeshonline.com/
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Link3 Technologies
Corporate Background
Link3 Technologies Ltd. is a full service IT Solution Provider that has been operating in Bangladesh market for more than five years with a very high level of success, achieved through an uncompromised service quality and customer satisfaction. Link3's highly trained professionals can ensure a standard of service that remains unmatched by any other player in the market.
Only Link3 can offer its clients the required level of stability, security, reliability and network coverage. It has a wide range of solutions that meet customers' every need for connectivity, enterprise automation and presence on the World Wide Web. More details about our products
and services are available.
Link3 has extensive coverage in Dhaka, Chittagong and Sylhet through its many Base Stations. It currently owns and operates eight Base Stations in Dhaka, three in Chittagong and one in Sylhet. It also has presense in Khulna and Barisal. The highly reliable network is connected through
redundant paths with multiple points over to maximize uptime. Many of the nation's most presitigeous Banks and ATM networks rely on Link3's infrastructure to complete their transactions. More details about our coverage are available.
Link3 has intercity connectivity between Dhaka-Chittagong and Dhaka-Sylhet using Digital Microwave Backbone from CityCell, and is committed to bring innovative solutions to its customers while ensuring the highest Quality of Service (QoS).
Link3 Technologies Ltd. is a subsidiary of the Shun Shing Group. SHUN SHING GROUP is well
recognized as a leader in import and export of commodities like Cement, Clinker, Gypsum, Limestone, Rock Phosphate, Coal, Blast Furnace Slag, Fly Ash, Chemical Fertilizers, Industrial Chemicals, Petrochemicals, Iron Ore, Sulphur and Paper in Asia and Europe region. The Group
has a yearly turnover of around HK$ 4 Billion and employs more than 600 people. The Group is focused on its core business of Cement & Clinker trading while simultaneously diversifying investments in the Cement Industry, Cement Sacks Manufacturing, Phosphate Fertilizer
Manufacturing, Construction, Turn Key Industrial Projects, Real Estate Development, Information Technology Services and Shipping. Visit www.shunshinggroup.com for more details.
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Fiber Optic Connectivity
Link3 Technologies Ltd. currently boasts its own Fiber Optic network in Dhaka Metropolitan City. All the major Base Stations in Dhaka are connected over Fiber Optic Link via multiple routes to ensure redundancy. From Motijheel to Uttara, the entire city is covered using Link3’s own Fiber Optic Backbone.
Link3 has deployed a Passive Optical Network (PON) using cutting-edge technology from world leaders in Fiber Optic Solutions. Through this exciting new technology, Fiber Optic connectivity will be available right to the premise of the customer’s home or office. The following solutions are
currently available to Link3 customers:
High speed internet over fiber optic Link Intranet connectivity among different customer locations Dark Fiber leasing for very flexible and high-bandwidth deployments
Wireless Broadband
Wireless Broadband Access uses proven technology to deliver high-speed, dedicated broadband connectivity directly to your business or home office over a radio link. It can also be used to provide a branch office or teleworker with a secure, private connection to a corporate network.
Internet & Intranet connectivity over radio link has many advantages apart from being one of the most reliable means of data communication. Connectivity over radio link provides a level of stability that is almost unsurpassed. Radio link connectivity is versatile enough to facilitate any sort of data connectivity. This makes it possible to provide both internet and intranet connectivity using the same set of equipment.
Link3 Technologies Ltd. has obtained 3.5 GHz Frequency License from the Bangladesh Telecommunication Regulatory Commission (BTRC), which makes it possible to offer
interference-free radio connectivity within Link3’s coverage.
Link3 can offer its clients both High-speed Internet and Intranet (data only) connectivity across multiple locations. In addition to enjoying direct connection to the information super-highway, Link3’s customers can use its highly versatile radio infrastructure to establis h connectivity
between their branch offices and the Corporate Head Office.
More details about Link3 Wireless Coverage and Nationwide Connectivity can be found in the Our Coverage section.
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Access tell ABOUT COMPANY AccessTEL is a tier-1 Broadband Service Provider and with an experienced team of industry experts, AccessTEL aims to lead the Broadband service provision of Internet Access, Corporate Private Networks (Intranet) and Corporate Broadcast services. The AccessTEL management has years of experience on IT sector in Bangladesh and abroad. AccessTEL is an equal opportunity
employer with a staff consisting of over 70 personnel with diverse skill sets and professional expertise. AccessTEL is presently in the process of building a nationwide Broadband
Network in Bangladesh. The network is being built to address both the corporate and residential Broadband needs. AccessTEL works closely with international leading Broadband Network Access
suppliers and with leading Satellite Service providers with operations in multiple countries in the region for delivering customized and unique solutions. The Broadband Access for Internet and Private Networking (Intranet) solution services provided by AccessTEL using state-of-the-art
systems allow very economical deployment of quality high speed Internet/Intranet access using a combination of satellite, wireless (3.5GHz Licensed Band) & Fiber Optic technologies.
AccessTEL offers a suite of services to meet the varied Internet & Private Networking (Intranet) needs of clients with IP based solutions minimizing client's upfront and recurring network costs.
BROADBAND SERVICES
Always on Broadband connectivity with 99.9% uptime for Shared & Dedicated connections. The AccessTEL Broadband Services may be used for a variety of applications by the client. Some of
the common applications are described below:
• Corporate High-Speed Internet
• Office-to-Office Private Network(Intranet/WAN)
• Office-to-Office Voice Applications
• Connecting Remote ATM / POS
• Mobile Internet
• Fiber Optic Connectivity
• NLOS Wireless Connectivity
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Connection Mode AccessTEL uses a variety of technologies to connect the client site to the AccessTEL Broadband Network. The selection of the technology is based on client requirement and logistical scenarios. The different technologies used by AccessTEL are listed below:
Bandwidth (Dedicated) Rates (per Month) Usage Time
128 kbps Tk 12,000 + VAT 24 Hours
160 kbps Tk 14,000 + VAT 24 Hours
192 kbps Tk 16,500 + VAT 24 Hours
256 kbps Tk 18,500 + VAT 24 Hours
320 kbps Tk 22,000 + VAT 24 Hours
384 kbps Tk 25,500 + VAT 24 Hours
512 kbps Tk 32,500 + VAT 24 Hours
768 kbps Tk 49,000 + VAT 24 Hours
1024 kbps Tk 63,500 + VAT 24 Hours
2048 kbps Tk 11,5000 + VAT 24 Hours
Bandwidth (Dedicated) Rates (per Month) Usage Time
128 kbps Tk 9,000 + VAT 24 Hours
160 kbps Tk 10,500 + VAT 24 Hours
192 kbps Tk 12,500 + VAT 24 Hours
256 kbps Tk 14,000 + VAT 24 Hours
320 kbps Tk 16,500 + VAT 24 Hours
384 kbps Tk 19,000 + VAT 24 Hours
512 kbps Tk 24,500 + VAT 24 Hours
768 kbps Tk 37,000 + VAT 24 Hours
1024 kbps Tk 47,500 + VAT 24 Hours
2048 kbps Tk 92,000 + VAT 24 Hours
Connectivity Charge: Tk 30,000
A broadband connection depends on availability and is provided at the sole discretion of Access
Telecom (BD) Ltd.
Please call us at 9335607-10 or email us at [email protected] for any information or
clarification.
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I have found the following problems in ISPs:
1. Most of the ISPs in Bangladesh charge a lot of money for each and every connection.
2. Some ISPs getting involved with VOIP Business which is banned in Bangladesh.
3. Most of the ISPs provide low internet speed. 4. In Bangladesh most of the ISPs are using the dial up connection,
which is back dated. 5. ISP doesn’t have any concrete business and marketing policy to do
business in the proper manner. 6. Most of the ISPs do not maintain the code of conduct & rules of the
government. 7. Some ISPs do not maintain the close relationship with the clients. 8. Most ISPs don’t have the proper support & strong network.
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PART THREE RECOMMENDATION & CONCLUSION
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RECOMMENDATION
I have some recommendation:
1. Govt. should maintain a low cost for using internet so that the rural and mass people can
use internet.
2. Govt. should control or take necessary steps against the illegal VOIP business strictly.
3. The ISP Providers should provide high speed internet service and maintain a very good
relationship with the clients
4. With the modern world we should use the submarine bandwidth and WIMAX technology
for internet service.
5. Government should develop the proper infrastructure to facilitate the internet service all
over the country
6. Ministry of Science and Technology must have the up-to-date policy for the regulation of
ISPs
7. Allocation of fund or arrangement of credit facility from both public and private financial
institution, to set up more ISPs in Bangladesh, must be ensured from the part of the
government.
CONCLUSION
After analyzing the report we may come to a conclusion that, In Bangladesh most of the ISPs facing some problem, which is a great obstacle for ISP service, like- proper rules & regulations, lack of fund, proper guideline. So government should look after all those obstacles & take necessary actions in favor of ISPs. We may also comes to a conclusion that, All ISPs should abide by the rules, which is made by Govt. All ISPs should take a far distance from illegal VOIP Business. And also we may say that, ISPs should make a close relationship with the clients and always looks after their problems. Government can also take necessary steps for proper growing new ISPs.
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References
Website References:
www.google.com www.yahoo.com/search
www.smile.com.bd www.bol-online.com www.pradeshta.net
www.link3technologies.com
www.bangla.net
www.proshikanet.com www.bangladeshonline.com
www.banglaedshinfo.com www.mirae.com.bd