internship report of ssgcl

8/17/2019 Internship report of SSGCL

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BUSINESS INTERNSHIPON

SUI SOUTHERN GAS COMPANY LIMITED

Submitted to

COLLEGE OF MODERN SCIENCEHYDERABAD

Partial reuireme!t "or t#e "ul$llme!t o" MBADe%ree

B&'Madi#a (#a!

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MBA )Fi!al* Bat+#,

-.t# /-0123

Seat NO' 4.

Certificate

This is certifying that Miss Madiha Khan this report entitled “Business Internship” on SuiSouthern Gas Company Limited Hyderaad!

The "or# carried out$ fulfill the partial re%uirement for the a"ard of Master&s

'egree in the field of Business (dministration$ the "or# "as found satisfactory$ original )

fit!

“B*SI+,SS I+T-,+SHI.”

PROGRAM COORDINATOR DIRECTOR

COLLEGE OF MODERN SCIENCE COLLEGE OF MODERN SCIENCE

2


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U!i6er7it& O" Si!d#9 :am7#oro,Pa(i7ta!(The 2nd Oldest University O P!"ist!n#

Colle%e O" Moder! S+ie!+e9 H&derabad

(The Pi$neer A%li!ted C$lle&e O University $ Sindh' !)sh$r$#

A+(!o;led%eme!t

/irst of all I am than#ful to (lmighty (llah "ho ga0e me courage to find and search the

information and ma#e this report!

It is 0ery difficult to put in a fe" "ords$ my deepest feelings of gratitude and appreciation

for all those$ "ho$ in one "ay or the other helped and encouraged me throughout the

"or# on this dissertation!

I ha0e 1oined SSGC on Si2th May 3456 as an Internee for a period of si2 "ee#s! I am

deeply than#ful To (lmighty (llah for his guidance and help and then to the 'GM 7/)(8

and other staff of SSGC Hyderaad for their cooperation and guidance in de0eloping

this report!

I "ould li#e to than# Mr! Muhammad Ismael (asi for his immense$ support$ guidance$

professional e2perience$ (ttitude$ patience! I "ould also li#e to than#s Mr! Syed saad

Hassan$ Mr! Mushta% (hmed Ka#a$ Mr! Ghulam Sar"ar$ Mr! Ghulam (shgar and many

others for sharing their 0aluale e2perience "ith me!

I gained immense #no"ledge regarding /inance 'epartment and other departments!

/inally$ I "ould li#e to than#s again to all of those "ith "hom I "or#ed and encouraged

during my stay at the SSGC! I elie0e this internship "ould e a great help for me in

starting my professional career!

/inally$ I "ish to record my profound gratitude to my parents and family memers$ and

all officials of Sui Southern Gas Company "ithout "hose support$ it "ould ha0e een

impossile to e0en contemplate eginning this challenging and time consuming tas#$ let

alone to ring it to final shape!

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Sincerely : Madia !an

MBA "Final#"finance#$%&

COLLEGE OF MODERN SCIENCE HYDERABAD

C$ntents

TITLE PAGE <

C#a5ter 2

Intr$d*+ti$n

,-

C#a5ter -

Hist$ry $ SSGC

,./,0

Hist$ry +h!rt $ SSGC

C#a5ter =

Or&!ni1!ti$n!l str*+t*re $ SSGC

,/ Or&!ni1!ti$n!l +h!rt

C#a5ter >C$)3!ny4s Pr$5le 2/6

C$)3!ny4s visi$nMissi$n Res*)e7*!lity 3$li+yC$re v!l*esE8+ellen+e

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Te!) 9$r" Tr!ns3!ren+e

Res3$nsi:ility t$ st!"eh$lder

C#a5ter 4

;in!n+e de3!rt)ents

se+ti$n

;in!l !++$*nt se+ti$n

=*d&et se+ti$n

C$st se+ti$n

C#a5ter 3

?isit t$ $ther de3!rt)ents $ SSGC

2,/2.Pl!nnin& !nd devel$3)ent se+ti$nS!les de3!rt)entPr$+*re)ent de3!rt)entInd*stri!l rel!ti$n

H*)!n res$*r+es )!n!&e)ent=illin& de3!rt)entHe!lth s!ety @ envir$n)entSt$re de3!rt)ent

C#a5ter ?

P*r3$se $ internshi3

20

C#a5ter @Pr$e+t !re! (C!sh M!n!&e)ent#

B,/B6 C!sh !nd :!n"I)3ress

C#a5ter .

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Res*lt st!t*s

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53 A 3; in diameter! The distriution acti0ities co0ering 5344 to"ns in Sindh and

Baluchistan are organi>ed through regions! SSGC has 5$94$;55 consumers

comprising domestic$ commercial and industry! Sales to these consumers an a0erage?69$@6@ million cuic feet 7MMC'8 gas "as sold in 3446 =344!

.a#istan is rapidly gro"ing demand for energy has to e ade%uately met to pro0ide for

the industrial and economic de0elopment as per the o1ecti0es of +ational de0elopment!

SSGC continues to play a pi0otal role in formulating ne" strategies and de0eloping ne"

pro1ect to meet its 0ision and mien!

Ca'ter "*#

BRIFY HISTORY OF SSGCL

SSGC "as formed ecause of merger of SGTC and SGC! ,arlier there "ere three

independent companies namely$ SGTC$ KGC and IGC!

SGTC 7Sui Gas Transmission Company Ltd8 incorporated on /eruary 5?$ 5@6; "hen it

laid (sia&s 5st 669 KM$ 5 inch diameter long distance$ high pressure gas pipeline from the

gas field in Sui to Karachi! SGTC came into e2istence "ith o1ecti0e of purification of natural

disco0ered at Sui and its transmission to the areas south of Sui$ co0ering the pro0inces of

Sindh and Baluchistan!

KGC 7Karachi Gas Company Ltd8 incorporated on (ugust 53$ 5@66 as a 1oint stoc#

company "ith the o1ecti0e of distriution of natural gas in Karachi!

IGC 7Indus Gas Company Ltd8 incorporated on (ugust 5:$ 5@66 as a 1oint stoc# company

"ith the o1ecti0e of transmission and distriution of natural gas in the pro0ince of Sindh and

Baluchistan e2cluding Karachi!

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MERGER IN 2.@.

0 G C0ARACHI GAS CO LTD

INCORPORATED IN

2.44

DISTRIBUTION

S G T CSUI GAS TRANSMISSION CO LTD

INCORPORATED IN

2.4>

PURIFICATION TRANSMISSION

S S G CSUI SOUTHERN GAS CO LTD

TRANSMISSION

AND

DISTRIBUTION

S G CSOUTHERN GAS CO LTDDISTRIBUTION

MERGER IN 2.@4

I G C

INDUS GAS CO LTDINCORPORATED IN

2.44

DISTRIBUTIONI!terior Si!d# Balo+#i7ta!

Based on the decision of Go0ernment of .a#istan$ initially KGC and IGC "ere merged to

form SGC$ "hich "as incorporated on (pril 55$ 5@96 follo"ed y the merger of SGTC and

estalishment of SSGC Ltd on March ?4$ 5@9@!

Cart +f Hi,t+ry SSGC

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CHAPTER - ./

ORGANI0ATIONAL STR)CT)RE OF1SSGC2

ational structure sho"s the organi>ation "ide di0ision of "or#$ ho" the 1o in

%uestion relates to other 1o$ and "here the 1o fits in the o0erall organi>ation! The

structure sho"s the title of each position and$ y means of interconnecting lines$ "ho

reports to "hom and "ith "hom the 1o incument communicates!

ational structure of SSGC as sho"n on preceding page illustrate that it is a

functional structure!

“/orm of departmentali>ation in "hich indi0iduals engaged in one functional acti0ity$

such as mar#eting or finance$ are grouped into one unit”7Stoner$ /reeman$ Gilert$ ar$

5@@:8!

ation y function rings together in one department e0eryone engaged in one

acti0ity or se0eral related acti0ities that are called functions! /or e2ample an

organi>ation di0ided y functions might ha0e separate manufacturing$ mar#eting$ andsales department! So as in organi>ational structure of SSGC that also illustrate that

organi>ation is di0ided in different departments that are 7/inance$ Transmission and

'istriution$ ,ngineering ser0ices$ Customer ser0ices$ Management ser0ices$ Human

resource$ Information technology8 each ha0ing their o"n function ut all are

interrelated "ith each other!

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(ll departments are headed y Managing 'irector!

Managing director is headed y oard of directors! Board of directors is elected y

shareholders! The oard of directors usually consists of the company&s top

management as "ell as outside directors$ "ho are not employed y the firm!

The oard is there to loo# after shareholders& interests! It appoints and o0ersees the

management of the firm and meets to 0ote on such matters as a ne" share issue or

the payment of a di0idend! Most of time oard "ill go along "ith the management$ ut

in crisis situation it can e 0ery independent 7Ber#ley$ Myers$ Marcus8!

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Ca'ter 3

C+4'any Pr+file


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COMPANY 5ISION

Sui Southern Gas Company (SSGC) is Pakistans

!ea"in# inte#rate" #as Company$ %s pro&i"in# the

nationa! e'onomy y pro&i"in# 388828 mi!!ion

'ui' *eet (++C,-) #as .as so!" in 2009/2010 to

o&er 2$2 mi!!ion in"ustria! 'ommer'ia! an" "omesti'

'onsumers in these re#ions throu#h a "istriution

net.ork o* o&er 37000 m$ he 'ompany a!so o.ns

an" operates the on!y #as meter manu*a'turin# p!antin the 'ountry ha&in# an annua! pro"u'tion 'apa'ity

o* o&er 750000 meters$

he Company has an authorie" 'apita! o* s$ 10

i!!ion o* .hi'h s 6$7 i!!ion is issue" an" *u!!y

pai" up$ he Go&ernment o.ns the maority o* the

shares .hi'h is resent! o&er 70$


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To e a model utility$ pro0iding %uality ser0ice y maintaining a high le0el of

ethical and professional standards and through the optimum use of

resources!

COMPANY MISSION

To meet the energy re%uirement of customers through reliale$

en0ironment=friendly and sustainale supply of natural gas$ "hile

conducting company usiness professionally$ efficiently$ ethically and "ith

responsiility to all sta#eholders$ community and the nation!

6)ALITY POLICY

Sui Southern Gas Company "ill continuously endea0or to etter satisfy the

needs of customers and sta#eholders and "ill promote inno0ation$ creati0ity and

pursuit of e2cellence y employees for pro0iding %uality ser0ice in all areas of

company operations!

CORE 5AL)ES


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INTEGRITY :

Keep Company&s Interest ao0e self! (cts in ethical manner! .romoteethical usiness en0ironment! Ta#e effecti0e actions if oser0ers

unethical eha0ior or situation! Seen ) #no"n to e honest! Li0es "ithin

means! Intellectually honest!

E7CELLENCE:

Ma#es positi0e contriution to"ards the achie0ement of SSGC&s

Dision! Stri0es for Continuous impro0ement! -espond effecti0ely to

customer needs! Ta#es timely ) Euality decisions!

TEAM8OR!:

Builds strong relationships "ithin across functions! For#s "ell "ith all

type of peoples and corporate "ith others! Solicits and share ideasest

practice "ith others! Supports the achie0ements of Companyteam

goals! Contriutes to team effecti0eness using people&s different s#ills

and styles! (rri0es at constructi0e solutions "hile maintaining positi0e

"or#ing relationships! 'emonstrates sensiti0ity!

TRANSPARENCY:


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.romotes open en0ironment! 'isplays openness and consistency in

applying policies ) procedures! -espects dissent and resol0es conflicts

fairly!

Creati0ity = Comes up "ith ne" ideas! ,ncourages inno0ation! .romotes

modified approaches! Con0ert ideas into actions!

RESPONSIBILITY TO STA!EHOLDERS:

Stays areast of change in operating en0ironment that impacts our

usiness 7i!e! mar#ets$ competitors$ technology$ customers and suppliers$

employees$ regulatory$ political and pulic8! Create solutions to ma#e

customer needs! 'e0elops colleagues and team memers to impro0e their

s#ills and performance! ,nsure optimum utili>ation of resources! Balances

short term and long=term priorities to ma2imi>e on results!

Ca'ter "%#

Finance de'art4ent,


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Bill, 'aya9le ,ecti+n

This section deals "ith the payments to outside parties in respect of the

follo"ing payments

Medical ills!

.urchase of material!

,lectricity ills$ telephone ills etc!

.ayments to contractors!

This section also maintains the follo"ing susidiary record

Contractor&s current account!

(d0ance against e2penses to staff!

Sundry creditors!

(ccounts payale register!

,arnest money payale to contractors 7Interrogation "ith the

'GM finance Sindh e2cluding Karachi and staff8

STAFF SECTION

This section deals "ith the payments of salary and "ages to

employees! The payroll is prepared y the computer and a list of

employees "ith their an# account numers$ is handed o0er to Ban# for


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crediting the indi0iduals an# account! maintain the susidiary record of all the loans account of the employees7Interrogation "ith the 'GM finance Sindh e2cluding Karachi and staff8!

Final Acc+nt, Secti+n

The final accounts section is a main section "here all financial matters

are controlled through the Maintenance of general ledger!

Euarterly$ half yearly and annual accounts are prepared in this section!


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o F)NCTIONS AND ACTI5ITIES The in charge of udget sections ma#es the proposals of udget and

after ma#ing for"ards it to the head office for appro0als! These proposals related to all departments!

They get proposals for "hole year!

(ppro0als udget distriute yearly into four %uarters

Budgets are made for controllale e2penses!

+on controllale e2penses doesn&t ma#es udget!

o

CONTROLLABLE E7PENSES:Computer page$ printers! These are those "hich estimate e2penses!

o NON CONTROLLABLE EPENSES:These are those "hich doesn&t ma#e udget! /or e!g! Building and

pipe lines maintenance$ consumption of 0ehicles etc!

o TYPES OF B)DGET

There are t"o types of udget!

-e0enue Budget

Capital Budget

RE5EN)E B)DGET:

-e0enue udget is for small e2penses!

CAPITAL B)DGET:

It is for long term e2penses or "e can say it is used for fi2ed assets!

COST AND ACCO)NT SECTION

INTROD)CTION:


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This section is responsile for maintaining and finali>ing all the functions

relates to cost and accounts!

!EY FEAT)RES OF COST AND ACCO)NT

SECTION:

• To allot 1o numer to each 1o efore the commencement of "or#

on the 1o!

• To maintain region "ise record of 0arious 1os!

• To prepare MIS reports ased on the cost taulation produced y

the computer!

• To chec# the cost ledger produced y the computer and ma#e

necessary amendments in the 1os!

• To chec# and control the actual e2penditure as compared to the

udget estimates!


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Ca'ter ";#

OTHER DEPARTMENTS 5ISITED

PLANNING AND DE5ELOPMENT

INTROD)CTION:

.lanning and de0elopment is responsile for pro0iding gas connection

to the areas remaining and planning the e2tensions of pipeline

net"or# for B unit 0icinity!

F)NCTION $ FEAT)RES:

• To plan e2tension of gas suppliers for Sindh!

• .ro0ide gas "hen there is no pipeline!

• (round 544J to"ns are on gas$ 544J cities and ma1or to"ns are at cities

@44J 0illages!

• For#ing ased o0er the customer population i!e! !6 per house!

• If per customer cost is "ithin 34$444 the company is liale to pro0ide

the connections "ith no e2tra charges!

• Is it rises up to 34$445 and ao0e then funds are to e arranged y the

customers itself the difference!

• They ma#e a feasiility report and after allocation of funds and appro0als$

a detailed study is conducted$ approaching to"ards the distriution!

RELATION 8ITH FINANCE:

Fhen ad0ice is generated$ it is to e communicated "ith finance!


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• /inance department "ill then put up the pro1ect to competent le0el of

management for appro0al!

• /inance department of the respecti0e region "ill issue separate 1o card

for supply main distriution main and TBSI.-S on receipt of management

appro0al!

SALES DEPARTMENT

INTROD)CTION:

Sales department is to pro0ide gas connections to the domestic$ commercial and

industrial customers at a particular fee!

F)NCTIONS:

•

The appro0ed cases are accepted from . and ' and further proceedings• 'epartment has to satisfy the %uotation for the contractors!

• Consumers contact the appro0ed contractors!

• Contractors fill the application form for any payment they recei0e from

customer!

• Contractors are authori>ed to accept an# pay order dra"n in fa0or of

SSGC from applicant!

• .ay order are sumitted y contractors to sales department in order to

recei0e formal receipts!

• In case of industrial customer there is a small 0ariation i!e! no contractor is

in0ol0ed!

• I!C is handled directly y company itself!


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Contractors sumit pay order to sales department that are to e sent to finance

department to a lot 1o numer and further precede the 1o!

Sales department shall inform department for recei0ing ac%uiring funds and also

pro0ide preliminary feasiility and other rele0ant details to finance department!

PROC)REMENT DEPARTMENTINTROD)CTION:

.rocurementcommercialpurchase department is responsile for arranging any

material or physical asset for the office "or# if not a0ailale in stores on regional

le0el!

F)NCTIONS:

• It featuresfi2es orders for any stationery$ hard"arespipes for the

department mentioned!

• It "or#s on regional le0els!

• It carries local purchases$ if goes ao0e ;4$444 then it is regulated

through ..-( i!e! .ulic .rocurement regularity (uthority!

• If it is "ithin udget than locally purchased through L.

• If goes eyond 34$444 than company as#s for %uotations through

ne"spapers and connected y post!

• Company offering lo"er rates are entertained and indenture signal y

purchase committee!


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• The purchases of any material to e specified and communicated "ith

finance!

• The %uotations finali>ed and payments made through /!'!

• The finance department also appointspro0ides a representati0e to the

purchase committee!

IND)STRIAL RELATIONS

INTROD)CTION:

Industrial -elation department is committed to achie0e the desired goals "ith

moti0ated satisfied$ disciplined and s#illed H- y enhancing indi0idual&s

performances and producti0ity on optimum cost!

F)NCTIONS:

• It "or#s for the B=unit!

• It handles grie0ances recorded y employees!

• Interaction "ith C!(!

• Counseling employees!

• .roper utili>ation of Human -esources!

• Issuance of pay fi2ation ad0ices!

• Ma#e annual appraisal performance of staff!

• Eualification of increment!

• 'ealing lea0e matters!

• Maintaining and generating allo"ances!


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• Incrementsother payments are to e 0erified through I- and then to e

financed!

• I- generates pays and L/


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H)MAN RESO)RCE MANGMENT:

Human -esource Management is important to all managers!

It deals "ith employees from recruitment to retirement!

There are si2 sections of H-!

• Industrial -elation

• H- Ser0ices

• C)B

•


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• Disit to staffs canteen and panel acti0ities!

• Liaisons "ith medical center for I- relati0e matters!

• 'ealing "ith lea0e matters!

• Liaisons of elections and referendum!

EOBLIL

BILLIING De'art4ent

This department is interface et"een illing department and consumers!

There are four sections of illing!

• .re Billing

• .ost Billing

• (- Billing

• (uditing Billing

PRE BILLING:

• Its function is to ma2imum resol0es %uarries related illing!

• It resol0es %ueering illings through hand held! They chec# the list of homes

of consumers address etc!

POST BILLING:

*nsatisfied customers reach the C/C center and complaint aout illing! (fter

the resol0e C/C issue D!

A$R SECTION:

(- is those accounts "hich are closed ut not recei0ed yet!

If customers not paid ill then company finish the agreement to the customers!


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A)DIT ACCO)NTS:

It&s "or# to chec# on the follo"ing things!

• Customer&s illing

Stati7ti+

Hards "hen engineering and

administrati0e controls are not feasile or effecti0e in reducing the e2posure

to acceptale le0els! Because of the Company&s commitment to H!S!,$ it has

made organi>ational resources a0ailale for management of safety and gi0en

priority to Safety o0er operation • .roduction!

• HS, policy$ management is committed to comply "ith all applicale la"s and

regulatory measures!


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Ca'ter "?#

Pr'+,e Of Intern,i'

• The program intends to increase the communication s#ills among

students and carried out on familiari>ed "ith actual "or#ingconditions in any organi>ation y physical participation!

• The main purpose of this study is to fulfill the re%uirement to"ardsthe completion of degree of M!Cation!

• It is necessary for the usiness administration degree that after

ac%uiring through #no"ledge$ "e should ac%uaint oursel0es "ithentire practical #no"ledge and e2perience$ "hich can only gain

through 0isiting any organi>ation and conducting a detailed sur0ey!


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Ca'ter "@#

Pr+ect De,cri'ti+n > enir+n4ent

Ca, Manae4ent " 'r+ect area#

"(# CASH AND BAN! SECTION

"*# IMPREST

•Cash and an# section in Sui Southern Gas Company is responsile for

receipts$ payments and collection of funds either in the form of cash or

che%ues or through an# deli0ery! This section is mainly di0ided into t"o

ma1or sections

5! C(SH S,CTI


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• -ecei0ing cash from employeese2ecuti0es against ad0ances!

• .ayments to the employeese2ecuti0es against cash payments

0ouchers!

• .ayments to the suppliers against cash payments 0ouchers!

•'eduction of the income ta2 against gross amount payale to

suppliers!

• -ecord #eeping of all cash receipts and cash payments!

• Generating daily alance report and tallying it "ith the alance in

the strong!

• Issuance of cash for daily disursement!

• Maintenance of strong room!

•


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BAN! SECTION

Ban# section is further di0ided into t"o main des#s!


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DISB)RSEMENT DES!

• The disursement des# deals "ith different sorts of

payments and receipts processed through different an#s!

The different sorts of payments "ith "hom it is in0ol0ed are

• .ayments against supply!

• .ayments against purchases of gas$ 0ehicles$ e%uipment

etc!

• ,lectricity and phone ills!

• Stationary ills!

• .ayment of salaries!

• (d0ances!

• Loans!

• Insurance payments!

• Local order and non A local order payments!

• Euotation fee or tender fee etc! 7documents pro0ided y the

company8

Reene C+ntr+l Secti+n

• Main o1ecti0es of the -e0enue Control section is to closely

monitor gas ill collection through 0arious ranches of local

and foreign an#s$ ensure proper in0estment of funds for

ma2imum yields$ collection of consumer data for computer

feeding$ minimi>ing consumer %ueries$ effecti0e and in time

payments remittances etc! transfer of /unds from *nit B& )

Euetta to Head


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• Gas ills issued on monthly asis contain due date! The ills

must e paid "ithin due date and an#s post offices must

ensure 0alidity of date or collect "ith the late payment

surcharge!

• Collection an# ranches.ost


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222

• Computer 'epartment after processing data return

scrollsstus to -C( along "ith a report called -('B

7-eceipt ) ad1ustment day Boo#8 Consumer account is up

dated through -('B and a ournal Doucher is prepared as

follo"s in -C( section

'r!

Cr!

• Consumer Collection (ccount

222(- Industrial

22(- Commercial


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(- 'omestic

• In *nit B& at month end all Consumer Collection receipt

0ouchers are to e punched in collection oo# as receipts!

• Transfer of funds to Head office Ban# Charges$ Collection

Charges are recorded on payment side!

•


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their operations!

• The some cases imprest holder as#s for special remittances

that is capital pro1ects!

• To chec# all the imprest account in details!

• -econcile the imprest account "ith the imprest cash oo#

and imprest accounts in general ledger!

• (ccounts to e audited y the e2ternal and internal audit

7Interrogation "ith the 'GM finance Sindh e2cluding Karachi

and staff8!

Ca'ter "

Re,lt, $ ,tat,


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CHAPTER - (.

C+ncl,i+n and ,e,ti+n

C+ncl,i+n:

For#ing in SSGC "as a "onderful e2perience that enhanced my #no"ledge

and #no"=ho" of utility company$ I oser0ed the follo"ing conclusions

through my studies and practical e2posure!

• The salaries of the contract employees are 0ery lo" as compare

to amount of "or# perform

•


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• Billing section is not in SSGC Hyderaad ranch it is at state life uilding!

• The outloo# of SSGC Hyderaad is not Impressi0e$ as there is a etter

loo# of Karachi head Euarter!

• 'espite of heartiest efforts */G is still a prolem for the company!

• Stipend issue company policy for interns is rather unfair! Some of the

internees are paid stipend "hile some of them are not! This creates

%uestion in mind aout company policy for internees!

Se,ti+n,

(ct in response to the ao0e conclusions follo"ing suggestions are

proposed to the company!

Contract employees should gi0e a chance to "or# on

career asis!


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-apid and surprise 0isits y management may decrease the */G

at a minimum le0el!

/emale staff should e hired as per pre0ailing la" of the country

that is 54 of the total strength that in turn "ould increase theefficiency and %uality of "or#!

Company should ha0e a same policy for all internees i!e! all

internees should e paid stipend e%uitaly!

internship report of ssgcl

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