internship report on prime bank ltd bd
TRANSCRIPT
7/23/2019 Internship Report on Prime Bank LTD BD
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st
PART
(Overview of Prime Bank Ltd…………)
History, Official Organogram, Mission, Vision, Products and Services……
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Introduction
In the present world money is circulated all around the globe. Financial institutions mainly
Banks play a vital role in matching a depositors and lenders and channeling money and makingthe economy more efficient. Although the history of banking goes back to the 14th century in
Europe but banks are now everywhere. Banks in Bangladesh play a significant role compare to
other institutions. Although there are different types of banks specialized for different purposes
and with different brands and capital structure, they are regulated by standards such as the
BASEL standards (to keep a minimum amount of capital) BASEL II etc. Amongst the 49
commercial banks which operate in Bangladesh Prime Bank Ltd. has a unique position in the
minds of clients and regulatory bodies. It is one of the banks in Bangladesh which follows
international standard in Banking and Finance.
Commercial Banks in Bangladesh economy are to face an increasing competition for their
business in coming days, like any other emerging market economies. Their business is no longer
remain easier as they earlier. Nevertheless the banking sector occupies an important place in
Bangladesh because of its intermediary role; it ensures allocation and relocation of resources and
keeps up the momentum of economic activities. It plays an important role in the economic
development of the country and forms the core at the money market. In Bangladesh any
institution which accepts for the purpose of lending and investment, deposits of money from the
public, repayable on demand or otherwise, and is transferable by cheques, draft order or
otherwise, can be termed as a bank. The purpose of banking is thus to ensure transfer of money
from surplus unit to deficit units or in other words, to work as the repository of bank.
Background of the report
This internship report is originated as a partial fulfillment of the BBA program of School of
Business, Independent University, Bangladesh. This internship report is a mandatory
requirement of BBA completion. I have completed my 3 month internship from Prime Bank Ltd,
Wari Branch and this internship has helped me a lot to understand practical experience from
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corporate world. As an intern I have worked there under the general banking department of
Prime Bank Ltd, Wari Branch where I have worked under the Account Opening Section,
Clearing Section and Debit Card Section. But most of the time I have worked under Account
Opening and Clearing Section as the working load of that section is higher than other section. I
have discussed about my internship report topic with my supervisor and decided to do working
on Impact of emerging information technology on Auditing which I think one of the topic not
many student have done earlier. During my internship several IT auditors and employees from IT
Dept. has come to Wari Branch for several reasons. During their visit I have discussed with them
about my internship report which has helped me a lot to do my internship report. And also I have
discussed with the Senior Executive Officer of Wari Branch about my internship report helping
me a lot for the completion of this internship report.
Organization Overview and History of Prime Bank Ltd
Prime Bank Ltd. is a Bangladesh based financial institution that provides banking services.
Prime Bank was created and commencement of business started on April 17, 1995. The sponsors
are reputed personalities in the field of trade and commerce and their stake ranges from shipping
to textile and finance to energy etc.
As a fully licensed commercial bank, Prime Bank is being managed by a highly professional and
dedicated team with long experience in banking. They constantly focus on understanding and
anticipating customer needs. Prime Bank has already made significant progress within a very
short period of its existence. The bank has been graded as a top class bank in the country through
internationally accepted CAMELS rating. The bank has already occupied an enviable position
among its competitors after achieving success in all areas of business operation.
Prime Bank Ltd. is a fast growing private sector bank and the bank is already at the top slot in
terms of quality services to the customers and value addition for the shareholders. The bank
made satisfactory progress in all areas of business operation in 2014.
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Prime Bank Ltd. is one of the few banks permitted by the Bangladesh Bank in early 90’s. These
banks are known as the second generation banks and fortunate to remain immune from the bad
loan culture. Prime Bank was designed to provide all kinds of Commercial, Corporate and
Personal banking services covering all segments of society. Diversification of products and
services include Corporate Banking, Retail Banking and Consumer Banking right from industry
to agriculture, and real estate to software. Prime Bank provides commercial and investment
banking services to all types of customers ranging from small entrepreneur to big business firms.
Besides investment in trade and commerce, the bank participates in the socio economic
development through the participation in priority sectors like agriculture, industry, housing and
self- employment. Prime Bank Ltd. wants to establish, maintain and conduct all types of
banking, investments and businesses in Bangladesh and abroad with superior service, quality and
performance.
Management
In management the bank has a combination of highly skilled and eminent bankers of the country
of varied experience and expertise successfully led by Mr. Ahmed Kamal Khan Chowdhury,
Managing Director of Prime Bank Ltd. and other well educated and dedicated officers working
with missionary zeal for the growth and progress of Prime Bank Ltd.
Corporate information at a glance
Registered name Prime Bank Limited
Registered Head Office Adamjee Court Annex Building – 2 , 119-
120, Motijheel C/A, Dhaka-1000,
Bangladesh
Vice Chairman M.A. Khaleque
Khandker Mohammad Khaled
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Managing Director Mr. Ahmed Kamal Khan Chowdhury
Number of Branches 122
Corporate vision of Prime Bank Ltd.
To be the best private commercial bank in Bangladesh in terms of efficiency, capital adequacy,
asset quality, sound management and profitability having strong liquidity.
Corporate mission of Prime Bank Ltd.
To build Prime Bank Limited into an efficient, market-driven and customer focused institution
with good corporate governance structure.
Continuous improvement of our business policies, procedure and efficiency through integration
of technology at all levels.
Functions of Prime Bank Ltd.
The main task of Prime Bank Ltd. is to accept deposits from various customers through
various accounts.
Provide loans and credit to the people on various terms and conditions.
Prime Bank allows their customers to draw more than the deposit in the bank. Bank
charges interest on overdraft.
It also gives loan against immovable property and interest is charged by the bank.
Prime Bank also creates loan deposits for customers.
Prime Bank transfers money by Demand Draft (DD), Pay Order and through Telegraphic
Transfer/BEFTN
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Prime Bank also doing the transaction of bill of exchange, cheque etc. on behalf of the
customers.
Prime Bank Ltd. also assists in the foreign exchange by issuing Letter of Credit (LC).
Prime Bank offers several deposit schemes for its customers.
Prime Bank Foundation operated by Prime Bank Ltd. provides scholarship opportunities
for under privileged and financially instable students for their education.
Prime Bank ensures the securities of valuable documents to clients.
Prime Bank provides locker service to its customers.
Official Organogram of Prime Bank Ltd.
Chairman
Board of Directors
Executive Committee
Managing Director
Additional Managing Director
Deputy Managing Director
Senior Executive Vice President
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Executive Vice President
Senior Vice President
Vice President
Senior Assistant Vice President
Assistant Vice President
First Assistant Vice President
Senior Executive Officer
Executive Officer
Principal Officer
Senior Officer
Management Trainee Officer
Junior Officer
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PPrroodduuccttss aanndd SSeerrvviicceess
The bank provides a broad range of financial services to its customers and corporate clients. The
products and services Prime Bank offers are:
Contributory Savings Scheme (CSS)
Double Benefit Deposit Scheme (DBDS)
Monthly Benefit Deposit Scheme (MBDS)
Education Savings Scheme (ESS)
Prime Millionaire Scheme (PMS)
Lakhopati Deposit Scheme (LDS)
LaksmaPuron Deposit Scheme (LPDS)
Account 150%
Brighter Tomorrow Deposit Scheme (BTDS)
Nobagoto Deposit Scheme (NDS)
Savings Deposit Account
Current Account
Fixed Deposit Receipt (FDR)
STD Account
Multi Currency Account
Foreign Currency Deposit Account
Non Resident Taka Account
Non Resident Foreign Currency Account
Non Residents investors Account
Consumer Credit Scheme
Lease Finance
House Building Finance
Retail SOD (FO)
Inward & Outward Remittance
Locker Service
Online Banking
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General Banking Department
General Banking is the starting point among all the banking operation. This department provides
services those customers who come frequently to bank and those customers who come one time
to bank for enjoying ancillary services. It is the department which provides day to day services to
customers. Every day it receives deposits from customers and fulfills their demand for cash by
honoring cheques. It opens new accounts, transfer funds, issue pay order and bank drafts, receive
outward clearing cheque for collection, provide statement to customers, deliver cheque book to
customers etc.
Cash Management Department
Cash Department handles liquidity strength of a bank. This department is so sensitive because it
always deals with liquid money. It is the most important department that is contributing to the
earnings of a bank in terms of goodwill and customer satisfaction with their quality and services.
Cash department of Prime Bank Ltd. Wari branch is beautifully designed and decorated. There is
also electronic counting machine which make counting of money much easier and faster and
computers with online system in this department. There is also a small Automated Teller
Machine at cash department of Prime Bank Ltd, Wari branch, so that customers can be able to
withdraw money by using their debit or credit card from bank. Balance of account can be seen
within a second. So cash payment can be made very quickly. In cash department there are mainly
two types of services:
Cash Receipt
Cash Payment
On-Line Banking Services
Prime Bank Ltd. has 122 branches all around Bangladesh and all transactions among the
branches are done through online. The bank has set up a Wide Area Network (WAN) across the
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country to provide online branch banking facility to its valued customers. Prime Bank uses
customized software for its day to day transaction. Under this service a customer will be able to
do following types of transactions:
Cash deposit at any branch of the bank irrespective of the location.
Cash withdrawal from any branch of the bank irrespective of the location.
Transfer from one account to other account from any branch.
Account opening/Front Desk Department
The backbone of a bank is the Account opening/Front desk Department of a bank. Responsibilityof the customer service starts with opening of new account in the name of new customer. From
this department the relationship between customers and bank has been started. By opening an
account bank provide opportunity to its customers to enjoy all the facilities provided by a bank.
The activities of the Account opening /Front desk Department of Prime Bank Ltd. include:
Opening of new accounts
Opening several schemes
Cheque Book issue
Debit card issue
Account transfer
Fund Transfer
Activation of dormant status
Encashment/close of deposit schemes
Stop payment of cheques.
Receive clearing cheque for collection
Account balance check
Provide notice to dormant account holder
Provide thanks/welcome letter to new account holder and their introducer
Provide transaction statement to customer
Provide Bank solvency and other certificate to customers
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Issue pay order for customers
Types of Account
Prime Bank has several types of deposits for its customers.
Savings Bank (SB) Account
The Savings account is basically for the small scale savers such as students, housewife and also
for service holder who wants to open a salary account. The main goal of this account is to
increase the savings habit of customers. Interest is also paid in this account. PBL offers 5.25%
interest rate for Savings account. The initial deposit of Savings account of PBL is 500 tk.
Current Deposit (CD) Account
Current Account only can be open for the purpose of business. Current account is basically for
business man. This account is most suitable for private individuals, traders, merchants, business
agent/dealers, importers and exporters, mills and factory owners, shop owners, limited
companies etc. For opening a current account minimum initial deposit of PBL is BDT 5000.along with the introductory reference. No interest is given at Current Deposit account. There is
no restriction on the numbers and amount of withdrawals in Current account. The bank also
provides overdraft facilities at Current account. The cancellation fee for Current account is 100
tk.
Short Term Deposit (STD) Account
This account is opened and operated for short time (7 to 89 days) and for specific purpose. It is
also an interest bearing account and where rate of interest is actually below the savings rate.
Generally this account is opened by the firms/person who wants liquidity some return
simultaneously for their deposits. One can withdraw his/her account on special notice. Prime
Bank Ltd. offers 8.75% interest rate for corporate customers on Short Term Deposit, where size
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of deposit is minimum 10 Cr. and for general customers PBL offers 3.00% on Short Term
Deposits.
Fixed Deposit Receipt (FDR) Account
Actually Fixed deposit is not an account. It’s a deposit receipt. It is popularly known as Time
Deposit. Because these deposits are not repayable at demand but they are withdraw able subject
to a period of notice. Individuals, Firms, Companies, Association can open this account. In FDR
deposit is generally taken for a fixed period of time such as 3 months, 6 months, 1 year. Loan can
also be sanctioned at FDR at Prime Bank Ltd.
Interest rates of FDR at Prime Bank Ltd. are as follows:
SL No. Period Rate of Interest
01 01 Month 7.00%
02 03 Month 8.25%
03 06 Month 8.25%
04 01 Year or above 8.75%
Letter of Thanks
When a new customer open an account and after completing all the formalities of opening an
account a letter of thanks is send to the mailing address of the accountholder. A thanks letter is
also send to the address of the introducer who introduce the account holder for opening an
account. This letter is generally sent to customers to verify the mailing address of customers. Ifthis thanks letter is undelivered to customer and if account holder is not returned this letter to
bank then cheque book will not be delivered to customer and no service will be provided
to customers unless or until he/she will return the thanks letter to bank. If this account is
specially verified by the branch manager then thing will be different.
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Cheque Book Issue
When the customer comes to bank with acknowledgement letter then the bank provides the
cheque book. It will take three to four days from the days bank receive the
acknowledgement/thanks letter from the new account holder to provide a cheque book to the
customer. In savings account charge for each and every new cheque book is 46 Tk. at Prime
Bank Ltd. On the other hand for Current Account charge for new cheque book is 196 Tk. at
Prime Bank Ltd.
Debit Card issue
Prime Bank Ltd. provides Master Debit Card facilities to its customers. It’s an alternative of
cheque book. By using debit card a customer can withdraw money from his/her account from
ATM booth without coming to the bank. Master Debit Card also allows customers free balance
enquiry facilities from any booth of Prime Bank Ltd and DBBl Booth. Master Debit Card also
makes shopping much easier and convenient. Prime Bank Ltd. has 1300 ATM booth all over
Bangladesh. If a customer demand Debit card along with the cheque book, the bank asks them to
fill a form and inform the customer about the time required to deliver the Master Debit Card.
PBL usually takes 7-10 days to deliver Master Debit Card to customers.
Account Transfer
Account Opening/Front Desk department also transfer account from one branch to another
branch on customer request. The bank follows the following steps to transfer account:
Application for account transfer about why he/she wants to transfer his/her account from
one branch to another branch.
The customer should need to return the unused cheque books along with the requisition
slip and other materials (if any) during the transfer of his/her account.
Inform the respective branch accountholder want to transfer.
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Forward all the document customer gave during the opening of his/her account.
Verification of signature and approval of operation head of his/her account opening
branch.
Close the account and his/her account opening form with all document is send to the
respective branch customer want to transfer through courier.
Account Closing
Account closing is also done by account opening/front desk department of Prime Bank Ltd. The
customer may want close his/her account at any time giving notice to the bank. On the other
hand the bank also have the right to close customer account giving reasonable notice for the
action or without any notice if the conduct/transaction of the account is not satisfactory to the
bank or any other reason(s). In either case bank will charge a minimum closing charge from the
customer’s account.
Bank Account Statements and certificates
All types of bank statements and certificates such as Account Statement certificate, bank
solvency certificate, income tax certificates, and B.O certificates are issued by Account opening
Dept. of a bank in favor of the customer. On customer request bank provides statement and
certificates. A charge has been realized to provide and statement and certificate to customers at
Prime Bank Ltd.
Remittance Department
Remittance is one of the important items of a bank. Now a day a business person can’t run his
business without bank remittance facilities. Sending money from one place to another place
through banking channel is called remittance. This dept. helps the bank for domestic and
international transactions of their clients.
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Clearing Department
Clearing Department of a bank performs one of the most important jobs of general banking
division. As such, the clearing department ensures the receipt and transfer on payment on behalf
of its customers. The activities of clearing department are sensitive because here credibility of
the bank to the customers relies on the smooth, efficient and effective functioning of the
department. This clearing department has three main jobs:
1. Inward Cheque clearing
2. Outward Cheque clearing
3. Attending House
Inward Cheque Clearing
Inward Cheques are those which are placed by different bank branches and which are issued by
the account holder of that very branch. Suppose when Prime Bank Ltd. is send to other person of
other bank, the other person bank will do the same thing to claim money from Prime Bank Ltd.
with the same procedure like inward clearing of that bank. In other word, Inward cheque for a
particular bank branch are those which they receive from the Bangladesh Automated Cheque
Processing System (BACPS) and for which branch customers account will be debited.
Outward Cheque Clearing
Outward cheques are those which are deposited in particular branch of a bank and which are
issued by the account holder of other banks. When any branch of Prime Bank Ltd. receives a
cheque from other banks to collect money then the cheque is called Outward clearing cheque. In
other words, Outward cheques are those which a bank branch places to the Bangladesh
Automated Cheque Processing System (BACPS) and for which the bank customer’s account will
be credited on realization of fund through clearing.
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Attending House
Bangladesh Bank conducts this job of clearing house named HOUSE. This is done twice a day
First House and Return House. First House is to deliver cheque and collect cheque from other
banks. Return House is to return the honored cheque.
Note: Bangladesh Bank keep separate A/C for the entire bank and settles the balance considering
the flow of cheque in both ways that is Inward & Outward.
As soon as the principal branch gets the clearance it sends an Inter Branch Transaction Advice
(IBTA) to the branch, who then sent the cheque for collection. Receiving the IBTA is considered
as clearance for the payment to the party.
Cost of Clearing
The collection cost of outward clearing cheque normally varies at Prime Bank Ltd. If the amount
of outward clearing cheque is between 0 to 500000 tk. then the clearing charge is 10 tk. On the
other hand if the amount of outward clearing cheque is more than 500000 tk. then clearing
charge is 25 tk. In other word, for normal value clearing charge is 10 tk. and for high valueclearing charge is 25 tk. Amount between 0 to 500000 tk. is considered as normal value and
anything more than amount 500000 tk. is considered as high value at clearing.
[
LBC
The word LBC means Local Bills for Collection. It is applied on transaction between inter
branch for issuing Pay Order Cheque /Demand Draft Cheque from one branch to another branch
of the same bank. For ex. suppose Prime Bank, Wari Branch have issued a pay order cheque to
Mr. A. Suppose the customer give this pay order cheque to Mr. B. Mr. B has an account at PBL,
Mohakhali Branch. And Mr. B will give this pay order cheque to PBL, Mohakhali Branch for
crediting his/her account. But because pay order cheque has been issued by PBL, Wari Branch,
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now PBL, Mohakhali Branch have to collect the amount of this pay order from internal account
of PBL, Wari Branch. So PBL, Mohakhali Branch have to make LBC letter and send this LBC
with pay order cheque to the PBL, Wari Branch for collecting the amount of this pay order. After
collecting money from PBL, Wari Branch PBL, Mohakhali branch has credited the amount of
this pay order to the account of Mr. B.
IBC
The word IBC means Inward Bills for Collection. It is reverse of LBC. If we consider the
example of LBC I have mentioned earlier, for PBL, Mohakhali Branch pay order cheque is
considered as LBC and PBL, Wari Branch have to paid the amount the amount of pay order to
the internal account of PBL, Mohakhali Branch. So this pay order cheque is IBC for PBL, Wari
Branch. In simple word when transaction between two inter bank branches has happened, then
when Pay Order/Demand Draft is considered as LBC for one branch and at the same time the
same pay order cheque is considered as IBC for another branch.
OBC
The word OBC means Outward Bills for Collection. It is applied on transaction between two
different banks for issuing only Demand Draft. For example, suppose Prime Bank, Wari Branch
has issued a Demand Draft cheque to Mr. A. Suppose the customer give this DD cheque to Mr.
B. Mr. B has an account at Brac Bank, Dhanmondi Branch. And Mr. B gives this DD cheque to
Brac Bank, Dhanmondi Branch for crediting his/her account. But because DD cheque has been
issued by PBL, wari Branch, now Brac Bank, Dhanmondi Branch have to collect the amount of
this DD from internal account of PBL, Wari Branch. So Brac Bank, Dhanmondi Branch has to
make OBC letter and send this OBC with DD cheque to the PBL, Wari Branch for collecting the
amount of this pay order. After collecting money from PBL, Wari Branch Brac Bank, Dhanmodi
branch has credited the amount of this pay order to the account of Mr. B. Becaue DD cheque
can’t be cleared at clearing house, that’s why bank have to collect the amount of DD cheque
through OBC.
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Dispatch Section
This section is responsible for receiving letter from outside of the bank and to send letter from
the bank. This section maintain a register book and for both sending and receiving letter. There
are two types of register are maintained in this section. They are:
1. Inward Dispatch Register
2. Outward Dispatch Register
Inward Dispatch Register is maintained for receiving letters from outside the bank and Outward
Dispatch Register is maintained for sending letter from the bank to outside. Dispatch division is
mainly operates the function of dispatching the intimation letter to the client, IBCA, IBDA,
OBC, LBC to other banks for their internal transactions with the banks. Dispatch section receives
the documents come from the negotiating bank, from the opening bank (in case of export), and
any other documents, letters, papers etc. In the name of principal branch (Prime Bank). The
officer engaged in this dispatch section maintains a register book to keep entries of those
documents. When the officer receives letter fr om outside the bank the officer give “Received”
seals on that paper and give his/her signature at received seal.
Other Services
Consistent with modern edge and competing in the competitive market, Prime Bank Ltd. has
introduced some banking services that are remarkable in a country like Bangladesh. The services
offered by the bank are as follows:
SWIFT service
The Prime Bank Limited is one of the first few Bangladesh Banks to obtain membership of
SWIFT (Society for Worldwide Inter-bank Telecommunication). SWIFT is members owned
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cooperative which provide a first and accurate communication network for financial transaction
such as Letter of Credit, Fund Transfer etc.
SMS Banking
Prime SMS gives 24 hour access to the key financial information of customers Prime Bank
account. It is the simplest way of finding out accountholders daily/month end balance. With
Prime SMS banking customers neither have to wait for their statement to arrive through mail nor
have or call up branches to inquire about their balance and last few transactions.
SME Lending
Job creation is essential and it must come from Small and Medium enterprise that will ultimately
dominate the private sector. During 2014 bank’s strategy was focused on customer convenience.
The Bank provided working capital loans to suppliers or dealers of large corporations or clusters
of small exporters of non-traditional items. The Bank’s total SME loan is 460 million.
Corporate Credit
PBL’s strategy to provide comprehensive service to the client’s of this segment who are large
and medium size corporate customers with expertise in trade finance and related services.
Besides trade finance bank are providing working capital finance, project finance and arranging
syndication for their corporate clients. Syndication and Structured finance unit of the bank
strengthened its footstep in consortium financial market and arranged a number of syndication
deals for its corporate clients.
Credit Card
In the year of 2005 Prime Bank Limited has launched VISA. Before that PBL started its credit
card operation in 1999 by introducing Master Debit Card. Now PBL has become the first local
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bank of the country to achieve principal membership of both the worldwide accepted plastic
money network i.e. Master card and VISA card. PBL has redesigned the credit card facility by
providing the incentive of “Free Life Insurance Coverage” for their valued cardholders to
mitigate the financial risks.
Institutional Banking
Prime Bank Limited provides a wide range of services to institutional clients, commercial,
merchant and central banks; brokers and dealers; insurance companies; funds and managers and
others. It provides relationship managers who are close to their customers and speak language.
The wide network of institutional banking facilities includes transaction, introduction, problem
solving and renders advice and guidelines on local trading condition.
Foreign Exchange Business
Over the years, foreign trade operations of the bank played a vital role in the overall business
development of the bank. The bank has established relationship with as many as 110 new foreign
correspondents abroad thereby raising the total of correspondents to 350. The bank has also
entered into remittance agreements with several banks and exchange houses and expects to
handle increased volume of remittance business over the near future.
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2
nd
PART
((IInntteerrnnsshhiipp OOuuttccoommee………………..))
LLooccaattiioonn,, DDuuttiieess,, RReessppoonnssiibbiilliittiieess,, pprroobblleemmss f f aacceedd dduurriinngg
iinntteerrnnsshhiipp………………..
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Location of Employment
I have completed my internship at Prime Bank Ltd. The HRM dept. of Prime Bank Ltd. assigned
me at PBL, Wari Branch which is situated at Old Dhaka to complete my 3 month internship.Because I also live at Old Dhaka, that’s why they assigned me at Wari Branch which is 15
minute walking distance from my house which really make my internship much more easier and
proper.
My Duties and Responsibilities at PBL, Wari Branch assigned by
my supervisor and competences and skills I have acquired during
internship
As an Intern I had started my internship program at Prime Bank Ltd, Wari Branch from 01st
February, 2015. The duration of my internship was 3 months. I have worked in different
departments of the office. My supervisor at the bank was Mr. S M Shahidul Islam, who is the
Assistant Vice President of PBL, Wari Branch. During my internship at Prime Bank Ltd, Wari
branch I got enough opportunity to work in different segments of general banking division. I am
heartily grateful to many employees in the branch who gave their valuable time to teach me
about various bank responsibilities during my 3 month internship. Without their help it’s really
impossible for me to successfully complete my 3 month internship. As a fresher in the corporate
world those people who were appointed as an employee at PBL, Wari branch helped me a lot to
understand the corporate environment. Along with my supervisor I am also very thankful to two
Accounts opening /Junior Officer Mrs. Shaireen Jahan Shanta and Mr. Md. Nurul Islam for
giving their valuable time to teach me about various bank duties and responsibilities. From the
very first day they gave me valuable advice and gave me enough opportunities to learn
something new each and every day which can be very important for me in near future. From the
first day they introduced me with various papers and documents and told me about daily
important documents and activities. The learning environment at Prime Bank Ltd. was very
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pleasant and outstanding. So various kinds of skills and knowledge I have learned during my
internship/my duties and responsibilities at Prime Bank, Wari Branch have been listed below:
This was the first time I got an opportunity to work at corporate world, so by working inthis corporate world I got an opportunity to know banking corporate culture practically.
Dealing with the customers.
Have learned how to give them quick service.
Have learned Account opening procedure of Savings Account, Current Account, Fixed
Deposit Receipt (FDR) and all the deposit schemes of Prime Bank Ltd.
Filling up the account opening form and what are the documents are needed for opening
an account.
Have learned how to fill KYC, SBC and FATCA form.
Have learned photo and signature scanning.
I learned how to keep all the data in the register especially for Pay Order there is a
specific register book which I had to maintain.
Have learned the procedure to deliver cheque book and Master Debit Card to customer.
Have learned how to keep all the data in the register book of OBC, IBC and LBC.
Have learned all the procedure of OBC, IBC and LBC.
Filling Pay Order form.
Providing valuable information to customers about Prime Bank Ltd. products and
services.
Have learned how to maintain all the information of Outward Clearing Cheque to
Outward Clearing Register.
Have learned how bank provide remittance to its customers.
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Have collected outward clearing and transfer cheque from customers.
Have collected all the letters, documents come from outside the bank and keep entry of
all the inward letters and documents in Inward Dispatch register.
Have learned all the procedure of Outward Clearing Cheque and how the amount of
Outward Clearing Cheque has been credited to the account of the account holder.
How to calculate charge of issuing cheque book which is deducted from customer’s
account for issuing cheque book.
Have learned authorization procedure of Account Opening form Pay Order cheque,
Transfer cheque and also authorization procedure for issuing cheque book.
Have also learned how to maintain Inward dispatch and Outward dispatch register.
Have learned to speak, function and work in a corporate way.
At the end of my internship I can say I had learned a lot of practical knowledge during my 3
month internship which is completely different from academic knowledge. This practical
experience will definitely help me a lot in future when I will intend to enter in the corporate
world specially banks.
Problems faced during internship
Honestly speaking, I have not faced any problem during my 3 month internship at Prime Bank
Ltd, Wari branch. At the beginning I have faced some problems to adjust with new corporate
environment and to understand everything. But after one week I have completely adjusted withthis new corporate environment and with my assigned duties and responsibilities which made my
internship much easier and better.
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rd
PART
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Introduction
The increase of the use of information technology and organizational computer use require
auditors to gather critical information more efficiently because organizations are now focusingon to provide more and more electronic evidence to auditors than traditional evidence (paper
documents). The use of information technology such as Electronic Data Interchange (EDI),
Client Server Computing, Internet, Image Processing System, Electronic Fund Transfer,
Outsourcing etc. end the era of traditional audit. Now the role of Information Technology in
production of audit engagement is of great interest with the rapid growth of IT application.
According to Mancuso (1997) as evidence become more electronic auditors should definitely
need to change their auditing techniques. That’s why the AICPA’s Auditing Standard Board
recently issued Statement on Auditing Standards (SAS) No. 80 and are now more focusing on
the use of computer related audit procedures (Jarvin Et. Al 2009), auditors training in
information system (Curtis et al. 2009) and the role of EDP from financial reporting perspective
(Grabski 2011, Morris 2011). Auditors should need to work with IT specialists, so that they
have proper IT capabilities for conducting auditing of different organizations. This IT
understanding becomes more crucial because auditors are now faced with accounting
transactions of different organizations entirely in electronic form without any support of paper
documentation (Martinov & Roebuck, 1998). So this emerging information technology is now
greatly changing the nature and impact of audit which was earlier hugely relied on paper
documents (Deshmukh & Romine, 2002). So auditors will need to change their traditional audit
approach by focusing more and more on an organization’s e -commerce strategy and perform
their audit by using computers (Good & Schultz, 2002; Natraj & Lee, 2002). Then it will be
easier for them to properly analyze all the electronic evidence provided by their computerized
clients and can accurately perform their audit procedures.
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Statement of the Problem
The increasing use of information technology by several organizations has changed the technique
of auditing. Now a day’s many organizations have transferred their manual work to computer
technology to do their work more effectively and efficiently. According to David Yang and
Liming Guan (2004) technology, information system and Electronic Data Processing (EDP)
have changed the way organizations conduct its business. That’s why auditing firms should have
proper basic knowledge of computer techniques, so that they can be able to perform their
auditing more effectively and efficiently.
Now the Electronization of business and proliferation of e-business lead to paperless accounting
(Bierstaker et.al., 2001., Vasarhelyi, 2002). This move towards technologies such as Electronic
Data Interchange (EDI) or Electronic Fund Transfer (EFT) caused the disappearance of
traditional audit. Auditors could no longer look for source documents in paper form and
increasingly had to perform tests and gather evidence electronically, thus their audit techniques
had to undergo some changes (Bierstaker et.al., 2001, Helms and Mancino 1998) . In this
modern era slowly and steadily the focus of the audit will shift from manual detection/traditional
audit to technology based prevention/electronic audit (Bierstaker et.al., 2001).
In order to be effective auditors must use the computers as an auditing tool, audit automated
systems and data, understand the business purposes for the systems and understand the
environment in which the systems operate. The other important uses for computers and networks
by auditors are in audit administration. By seeking new uses for computers and communications
auditors improve their ability to review systems and information and can manage their activities
more effectively. Because their client gives them more electronic evidence auditors should also
need to validate the accuracy of financial records and the reliability of systems which store,
transport and process those transactions. By doing this auditors can detect frauds and errors in
transaction.
However some audit firms still are in confusion about whether the investment in
computer/information technology would have any significant affect of the quality of their audit
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work. So this research is all about clarifying the impact of emerging information technology on
performing auditing.
Purpose of the study
The purpose of the study means is to explain everyone why we are doing the research and what
we want to find out through the research.
To evaluate the impact of emerging information technology on auditor’s work.
To identify whether the quality of auditing would positively be affected by the uses of
emerging information technology.
To identify the impact of Electronic Data Processing (EDP) tools such as Electronic Data
Interchange (EDI), Electronic Fund Transfer (EFT), Client Server Computing,
Outsourcing, Internet etc. on auditing.
To analyze whether electronic or computerized evidence give auditors enough evidence
to properly perform their auditing more effectively and efficiently. To provide auditors enough guidance about the proper use of all the EDP tools.
To provide auditors guidance about what types of electronic evidence auditors should
need to accumulate to perform their auditing procedures.
[[
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Literature Review
Electronic Data Interchange (EDI)
EDI is a component of electronic commerce, enables computers to communicate with one
another. According to Lee and Lim (2005) Electronic Data Interchange is a form of inter –
organizational electronic commerce where one trading partner establishes individual links with
one or more trading partners through a computer to computer electronic communication method.
EDI is defined as the electronic exchange of business transactions between companies from one
computer to another using an accepted standard format without human intervention (Jenkins,
1994). Ngai and Gunasekaran (2004) defined EDI as the technology by which business
documents such as (orders, invoices, shipping contracts, bills of lading, cheques and so on) are
transmitted electronically. The objective of EDI is to obtain time and cost efficiencies through
the direct exchange of data between clients (Sawabini, 2001). Value Added Networks (VAN’s)
have been the traditional facilitators providing networking connectivity among EDI trading
partners for the electronic transmission of EDI data (Angeles, Nath and Hendon, 1998).
According to Levi and Gantz (1987) EDI comprises three basic components: the application
software, translation software and communication network. The application software enables the
operations such as purchasing, order processing, account payable and account receivable. The
translation software provides the conversion of data into standard format, whether the
communication network ensures the delivery of information between trading partners. The speed
at which data is electronically exchanged is much faster than the traditional paper based method
and systems can be programmed for numerous operations and business applications such as
auditing.
According to Sokol (1995) the use of EDI can generate numerous benefits of the company such
as cost saving in areas like paper and postage, labor, inventory and shipping, improve customer
service, increase in productivity, enabling faster and more efficient information exchange with
trading partners and enhance internal processing as well as assist the company in gaining
competitive advantage.
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An overview of EDI information technology auditing issues
Because EDI is all about electronic evidence with no paper documents auditors has no choice but
to follow and adapt with this new auditing techniques. Auditing EDI is a part of information
technology auditing group responsibilities. This group responsibility is to provide support to the
general audit side on computer related aspects of their work by providing sufficient audit
coverage of the organization’s information technology systems (Conisar, 2009). EDI presents
auditors with several audit and control implications when auditing paperless accounting systems.
By doing auditing with EDI system auditors should become familiar with EDI systems and
should understand how business integrates various audit systems and their plans for future
growth. The auditor needs to understand how the entity conducts business using EDI and to
adjust audit procedures accordingly (www.journalofaccountancy.com/Issues/1998) .
EDI always presents challenges for auditors. As electronic system document storage, archiving
and data recovery are vastly different from paper based systems, the same holds true for the
types of audit trails that are available. Auditors must be able to understand and approve the new
procedures that EDI requires (Hansen and Hill 1989). Because paper document is not always
available auditors should demonstrate technical understanding. When reviewing controls over
EDI auditors should consider documentation, policies and procedures, techniques and
maintenance (H J Wagner, 2001). The lack of hardcopy documentation is both a significant
advantage and substantial vulnerability of EDI. While ability to organize and access large
amounts of information, and speed of transferring logical data as opposed to physical data are
clearly better with and electronic data system, the issue of maintaining data integrity becomes
more complicated (H J Wagner, 2001). Steps must be taken to ensure electronic evidence is
authentic, accurate, and secure and there is an appropriate audit trail for purposes of
accountability. To validate the accuracy of EDI evidence auditors first need to collect traditional
evidence from several departments and then collect evidence from software and then match both
the evidence to evaluate the accuracy and validity of electronic evidence. That’s why it is
important that both general audit and computer audit complement each other in providing
adequate audit coverage for the whole organization (Conisar, 2009).
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Client/server computing
The client/server computing model is one type of information technology that has gained recent
popularity. The client/server system can be defined as software architecture made up of both the
client and the server, whereby the clients always send requests while the server responds to the
requests send. Client/Server provides an inter process communication because it involves the
exchange of data from both the client and server where each of them performs different functions
Zhang H (2013).
Client/Server computing contains three identifiable modules: the client or front end system
containing the application software; a server or back end system containing the data; and the
middleware or the network that routes requests for data from the client to server (Roesh and
Henry, 1997).
One of the benefits of Client/Server computing is if in case of some break down data is lost it can
be recovered easily and efficiently. In Client/server system all the access, resources and data
security are controlled through the server http://www.unm.edu/.
Client/Server systems contain some specific risks also. Its environment duties are not always
appropriately segregated, mak ing some data easier to destroy. That’s why proper control isneeded in Client/server system to reduce these risks, by focusing on both general and system
controls. When auditing Client/server systems, auditors should examine the control environment,
including management’s involvement in setting policies, the organization structure, segregation
of duties, methods of storage and personnel policies-as well as the control structure, including
the accuracy of transactions and records, procedures followed for development of systems; and
data conversion and access (Roesh and Henry, 1997).
Outsourcing
Outsourcing is one type of information technology where a company involves external
consultants that perform data processing services including operations, programming and system
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analysis (www.journalofaccountancy.com/Issues/1998 ). In a sense Outsourcing is a particular
type of international trade. Outstanding rapidly develops establishing the beginning of a new
stage of international division of labor. Outsourcing generally refers to be procuring of material
inputs or services by a firm from “sources outside the firm” (Alexandrova, M., and A. Sarieva,
2007). Outsourcing differs from alliances, partnerships or joint ventures in that flow of resources
is one way, from the vendor to the outsourcer; typically, profit sharing or mutual contribution are
not in a common practice (Belcourt, 2006).
Outsourcing has several benefits. A variety of key reasons organizations have to outsource their
organization, such as financial savings, strategic focus, access to advance technology, reduce IT
licensing fees, strengthen security, improve service level, access to specialized expertise, reduce
personnel cost and organization politics (Belcourt, 2006). But there is no doubt that the main
reason for outsourcing is to reduce the cost of organization.
On the other side outsourcing involves some risk also. This outsourcing can cause the
organization to lose control of there IS operations, loss experienced and loyal IS employees and
can erode the organizations competitive advantages in the IS arena (Zabihollah Rezaee et al.,
2006). That’s why in evaluating their client’s internal control systems in such outsourcing
environments, auditors should focus on additional security measures by reviewing general EDP
controls of the outsourcer’s data centers, overall outsourcing agreements for contract
compliance, clients billing and other measures of data center efficiency and extent of surety
bonds or other devices to check on the outsourcers integrity (Simmons, 1997).
The auditor should follow the guidance of SAS no. 70, Reports on the processing of Transactions
by service organizations, as well as APS on implementing SAS no. 70 and consider relying on a
service auditor’s report (www.journalofaccountancy.com/issues). Auditors should also focus
on security issues by checking if the outsourcer shares valuable data and identifying specific,
local controls to prevent fraud and abuse especially when confidential information exists.
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Electronic Data Processing on auditing
EDP is an infrequently unused term for today what is usually called IS is the processing of data
by a computer and its programs in an environment involving electronic communication
(http://whatis.techtarget.com/definition/EDP-electronic-data-processing) . Electronic Data
processing (EDP) also known as Computer Information System and also known as IS/IT auditing
evolved as an extension of traditional auditing. The Electronic Data Processing is primarily
concerned with the use of computers in basic administrative and accounting system (Enejulu,
2006). Electronic Data Processing has revolutionized the data processing function and its impact
on auditing has been tremendous over the years.
Enejulu (2006) has stated that because more data has been processed electronically and
maintained in machine readable files such as magnetic disk and tapes which reduce the need for
certain historical records. The purpose of Electronic Data Processing is to remove the
redundancy of data in corporate files and minimize the number of files necessary to be stored and
produced (Merril, 2006). The increasing application of computers to accounting generally
results in a number of changes in the data processing system. Many of the attributes of an EDP
system affect the auditors and their work. The changed audit trail and computers speed,
accuracy, reliability, vulnerability and editing abilities require the auditor to examine thetraditional auditing procedures and adopt procedures that are most appropriate efficient and
effective for electronic data processing system (Boni, 2003). Braide (2008) have advised that an
understanding of electronic data processing of the terms and concepts in use and of the types of
control in electronic system is important for the auditors’ evaluation of the system of internal
control and of the use of computer in auditing.
According to auditing guideline (2003) the auditor needs to understand the concepts and
terminologies of data processing and control in order to be able to communicate with the EDP personnel. The auditor must interact with financial management and accounting personnel who
share the same language with him. In an EDP system, the auditor must interact with EDP
management and computer technicians. The high speed of the computer allows the auditors to
process and reprocess a complete file of transactions in less time than it would take to test a very
small sample manually. As a result of the integration of accounting and operating data in
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machine readable files and integrated database, the auditor can now be able to execute
accounting procedure.
In studying the impact of EDP on auditing several problems were identified as also highlightedin the studies of Reneau (2007) and Narrievalau (2003). Reneau (2007) highlighted the
problems of manpower while narrievalau (2003) have stated the problems associated with
electronic devices. The manpower to handle the systems is insufficient and not trained (Reneau,
2007). And also the several controls to be adopted to ensure that data are not tampered with
require skilled training which is not readily available to several client’s of the auditors
(Narrievalau 2003).
However The Institute of Chartered Accountants (ICA), 2003 highlights some of the benefits
of EDP such as EDP is effective in fraud control, it holds large data, it holds efficient filling of
data, it enhances internal control, it disallows alteration of figures, it makes data to be easily
retrievable, it is easily accessible, it is easily subjectable to several moderations, data can be
stored electronically and it is in compliance with modern technology. American Institute of
Certified Public Accountants (2004) has also reported that EDP aids efficiency and
effectiveness of an organization.
Because EDP is a very complex system some errors has been occurred during the processing of
data. One of the EDP errors is processing error. In an EDP environment processing error are
mainly caused by programming errors or systematic errors in the hardware or software. Because
of its complexity the control environment of EDP is even more critical than that in more simple
systems. The types of control in an EDP system are general controls and application controls.
General controls relate to the environment within which systems are developed, maintained and
operated. General controls are to ensure the integrity of application development and
implementation and to ensure that computer operations are properly administrated to protect
hardware, programmes and data files. The general controls are important for safeguarding EDP
equipments and records. On the other hand application controls are developed for purchases,
cash payments and inventory (ATE Paper 8- Auditing, David Chow, FCCA, FCPA, CPA).
That’s why it is important auditors have proper understanding about all the controls of EDP to
accurately perform their audit procedures for their clients.
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Auditing Effectiveness
Auditing Effectiveness is defined as the number and scope of deficiencies corrected following
the auditing process. Auditing is effective if it meets the intended outcome it is supposed to bring
about. Sawyer (1995) states that that the auditor’s job is not done until defects are corrected and
remain corrected.
Perhaps a key to being able to meet the requirements of improved efficiency and increased
effectiveness lies with the promise of continuous auditing. Continuous auditing can be described
as a “comprehensive electronic audit process that enables auditors to provide some degree of
assurance on continuous information simultaneously with, or shortly after, the disclosure of the
information” (Rezaee et al., 2002). Given the constant desire for timely and reliable information,
implementation of continuous auditing techniques combined with more frequent reporting can
reap benefits to the financial markets which rely on this information. Furthermore, given the
markets’ tendencies to react to strategically released earnings announcements in advance of
audited financial results, continuous auditing may help to curb reported abuses by enabling
detection of problems as they occur rather than at the end of a reporting period.
However in order to be able to execute continuous auditing, it seems clear that auditors will not
only have to increase their conceptual abilities in defending the techniques that are the
foundation of the continuous auditing process but also their technical skills in implementing
these techniques. A likely path that audit managers could use to bridge the gap between current
technological skills of an auditor and the skills that would be needed in a continuous audit is to
increase the usage and understanding of computer assisted audit tools and techniques especially
generalized audit software.
For the auditors to be effective, they have to follow International Standards on Auditing
(ISA) which are administrated and regulated through an independent body.
Van Gansberghe (2005) identified the following factors which influence audit effectiveness
Perceptions and ownership
Organization and governance framework
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Legislation
Improved professionalism
Conceptual framework
Resources
Relationship between Electronic Data Interchange, Client Server
Computing, Outsourcing and Electronic Data Processing
Researchers have studied the relationship between EDP and all these tools and technologies.
Electronic Data Interchange (EDI), Client Server Computing and Outsourcing all are tools and
techniques of Electronic Data Processing (Zabihollah Razaee et. Al. 2001). All these tools and
techniques of EDP signal the end of traditional audit (Zabihollah Razaee et. Al. 2001). Now in
a business environment increasingly driven by IT, mechanism or tools to monitor IT and
business operations controlled by IT as well as Information System that are properly planned and
working effectively (Epelle, 2002). The uses of all these emerging information technologies are
becoming increasingly complex affairs in this era of Electronic Data Processing (EDP). EDP has
changed the way organizations conduct its business, promoting operational efficiency and help
decision making (David Yang and Liming Guan, 2004). All the technologies of EDP such as
EDI, EFT, Client Server Computing, and Outsourcing caused the disappearance of traditional
audit (James ET. Al. 2001). According to Kim et. Al., (2009) emerging information
technologies such as EDI, Client Server Computing, Outsourcing have a large impact on
technology acceptance in the internal audit profession as influencing system usage, perceived
usefulness and perceived ease of use are high in basic features and low in advanced features.
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Relationship between Emerging Information Technology (EDI, Client
Server Computing, Outsourcing) and Auditing Effectiveness
If individuals who understand the nature of transactions are involved in performing data
processing online, the data entry process is less prone to errors than when it is performed by
individuals who are not familiar with the nature of transactions. Since auditors will have to make
more serious attempts to do a formal analysis of an organization’s e -commerce strategy with
SAS-94 the auditors need to understand the IT based/ dependent internal controls in order to
make their audit procedures to be more effective and efficient. To work with IT specialist’s
auditors need reasonable IT capabilities for conducting their audit procedures more efficiently
and effectively (Martinov & Roebuck, 1998). To make their auditing effective this IT
understanding is become more crucial as auditors are faced with accounting transactions entirely
in electronic form without supporting paper documentation (Martinov & Roebuck, 1998).
According to Lucy (1994), it is clear that organization that have adopted the application of
emerging information technologies such as EDI, EFT, Client Server Computing, Image
Processing, Outsourcing etc. have improved performance by the auditing department.
In order to make auditing more effective at the age of emerging information technology the
AICPA also published an Auditing Procedures Study (APS) entitled “The Information
Technology Age: Evidential Matter in the Electronic Environment” (1997). The APS also
describes electronic evidence and associated evaluation issues.
In this modern era, many accounting firms, internal and external auditors, and state and federal
agencies are now frequently using various types of emerging information technology/software in
the audit process. With the use of specialized software tools now auditors can provide their
client’s organizations with a unique and powerful combination of data access and compare
enterprise data, flat files or relational databases, spreadsheets, report files, on PCs or servers,
allowing the source data to remain intact for complete data quality and integrity (Robert and
Davis, 2003).
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Systems and Process Assurance (SPA) makes use of Computer- Assisted Audit Techniques
(CAATs) which provide a means of accessing large amounts of data in a format that can provide
transparency not attainable through other audit procedures. The use of CAATs increases audit
effectiveness which improves efficiency and decreases audit risks. In light of the increasing
demand on auditors to make the audit more effective and efficient, the use of most prominent
computer assisted audit tools and techniques (CAATTs) by auditors can increase audit efficiency
and effectiveness (Braun et al., 2003)
Conceptual Framework
Electronic Data
Interchange
Client Server Computing
Outsourcing
Electronic Data
Processing
AuditingEffectiv
eness
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Research Questions and Hypotheses
Questions
I. Is there any relationship between Electronic Data Processing and Auditing
Effectiveness?
II. Is there any relationship between Electronic Data Interchange and Electronic Data
Processing?
III. Is there any relationship between Client Server Computing and Electronic Data
Processing?
IV. Is there any relationship between Outsourcing and Electronic Data Processing?
V. Is there any relationship between Electronic Data Interchange and Auditing
Effectiveness?
VI. Is there any relationship between Client Server Computing and Auditing
Effectiveness?
VII. Is there any relationship between Outsourcing and Auditing Effectiveness?
Hypotheses
Ho1: There is no relationship between Electronic Data Processing and Auditing Effectiveness.
Ha1: There is a relationship between Electronic Data Processing and Auditing Effectiveness.
Ho2: There is no relationship between Electronic Data Interchange and Electronic Data
Processing.
Ha2: There is a relationship between Electronic Data Interchange and Electronic Data
Processing.
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Ho3: There is no relationship between Client Server Computing and Electronic Data Processing.
Ha3: There is a relationship between Client Server Computing and Electronic Data Processing.
Ho4: There is no relationship between Outsourcing and Electronic Data Processing.
Ha4: There is a relationship between Outsourcing and Electronic Data Processing.
Ho5: There is no relationship between Electronic Data Interchange and Auditing Effectiveness.
Ha5: There is a relationship between Electronic Data Interchange and Auditing Effectiveness.
Ho6: There is no relationship between Client Server Computing and Auditing Effectiveness.
Ha6: There is a relationship between Client Server Computing and Auditing Effectiveness.
Ho7: There is no relationship between Outsourcing and Auditing Effectiveness.
Ha7: There is a relationship between Outsourcing and Auditing Effectiveness.
Question Instrument
The measurement of the questionnaire items in this study is by means of “five-point of Liker
scale fr om 1 to 5” rating from To a very great extent to no extent at all, strongly agree to st rongly
disagree, not at all to To a great extent, effective to not effective and Strongly Disagree to
Strongly Agree. There are 5 variables to work with like as: Electronic Data Interchange, Client
Server Computing, Outsourcing, Electronic Data Processing and Auditing Effectiveness.
For an easy understanding and reading the questionnaire is designed into two parts. The first part
of the questionnaire is taking consideration in the demographic factor of the respondents. The
questions are designed with multiple choice selections for convenience. The second part of the
questionnaire is required the respondents to full up the questions about at which extent and how
much they agree or disagree about the benefit of all these IT applications and how much they
agree or disagree about the impact of information technology on auditing. All data collected are
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fed into the Statistical Package for Social Science (SPSS) for analysis. Total number of questions
of my questionnaire is 32 (without including Demographic question).
The Research Design, Methods and Procedure
Research design is a blueprint for data collection, measurement and analysis of data. It is the plan
and structure of investigation. Research design expresses both the structure of the research
problems. There are various types of Research design. Now which types of research design have
been used in our research has been described below:
1. The degree to which Research question has been crystallized
The Formal study: In our research we used formal study. The procedure of our research
is precise. It has so much hypothesis and research question. So our goal is to test the
hypothesis. That’s why we use Formal Study.
2. Method of Data Collection
Communication: Our research is a communication based research. We will do a survey
for our research to see consumer responses. We will distribute our research question to
our target consumers and take their responses.
3. Research Control of Variables
Experiment: In an experiment researcher can control or manipulate the variables in the
study. In our research we can also control or manipulate our independent variables such
as Electronic Data Interchange (EDI), Client Server Computing and Outsourcing. So our
research is an experiment study research.
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4. The purpose of the study
Causal – Explanatory study: Our research is a Causal – Explanatory study. In our study
we try to explain relationship among variables such as in our research we try to find out
relationship between Electronic Data Processing and Auditing Effectiveness and also try
to some other relationship in our research. That’s why our research is Causal –
Explanatory study.
5. The Time Dimension
Cross Sectional: The time dimension of our research is Cross Sectional. Our research is
carried out once, and represents a snapshot of once point in time.
6. The Topical scope
Statistical study: Statistical studies are designed for breadth rather than depth. In our
research we use breadth analysis rather than depth analysis. We attempt to capture a
population’s characteristics by making inferences from a sample’s characteristics. In our
research Hypothesis are also tested quantitatively. So our research is a statistical study
research.
7. The research environment
Field condition: Field condition means when research occurs under actual environment
condition. Our research is also field condition research. Our research will be done in the
actual environment with real customers to achieve real data. Through which we can get
real data from target consumers.
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8. The participants perceptions of research activity
Actual Routine: Under the participant perceptions our research is actual routine based
research. Because in our research participants perceive no deviation from everyday
routines.
Methodology
The methodology employed in obtaining information via a survey conducted on people who
have proper knowledge about IT. The survey questionnaire is designed and distributed to target
respondents randomly. Target respondents are employees of IT division, IT audit and senior
managers and executive officers who have proper knowledge about IT and effectiveness if IT on
auditing.
Sampling
It can’t be possible to ask each and every person of our target population and take data’s from
everyone. So to obtain all possible data we have conducted a sampling.
Sample unit
To work on this research first we need to know the demographic information of our target
consumers. We have done some categorization based on which we have decided our sample unit.
Age: Our target consumers should be in the age group of 15 – 50.
Income: Our target consumers would be the employees who work at IT dept. of an
organization and IT audit of an organization and also people who have huge amount of
knowledge about IT and their income should be BDT 5000 to above 40000.
Social class: Our target consumers should be upper middle class and upper class people.
Gender: Our target consumers can be both Male and Female employees.
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Location: The participants/target consumers are definitely from Dhaka City.
Sample size
In our research I have chosen a sample number of peoples whom I have done my questionnaire
survey. And the sample size of our research is 40 participants.
Procedure
Sample procedure is so important for sampling. Here we have used the non probability sample
procedure. As the researcher chose participants it is being called purposive sampling. Because i
have done my research by questionnaire and our sample size is only 40 . So it can’t be able to
give us the accurate information.
Data Collection
There are two types of Data collection Primary Data collection and Secondary Data collection. In
our research we used Primary Data and use Secondary Data also. We have collected primary data
from questionnaire which was distributed among 40 participants. All the participants of this
survey are people who are employees of IT Dept. of an organization and also people who have
basic knowledge about Information Technology. And we have collected secondary data from
Journals, Articles, News papers etc.
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Data Analysis
The graphical representation of the proposed framework presented the output and constitution of
relationship among the set of measured variables. This section has discussed the methods
employed the purpose of the study is to measure correlation among variables.
Quantitative Data Analysis
Here Data were quantified, verified and statistically manipulated. There were 40 respondents
who attended the survey. In this research there are more independent variables than dependent
variables and this analysis part is going to find out the relationship between those variables.
SPSS 17.0 has been used as the statistical tool for this research. In the SPSS 17.0 the research
focuses on Reliability test (Alpha), Hypothesis testing (Correlation Analysis). In below part of
the research there is analysis and interpretation of the data of the research which are conducted
by Reliability test (Alpha), Spears man and Pearson correlation analysis. Regression analysis
helps to understand how the typical value of the dependent variable changes when any one of the
independent variable is varied.
Descriptive Analysis
Descriptive Analysis is basically used to evaluate the demographic information included
personal and demographic information such as gender, age, income. And by using crosstabs here
I describe both together age and income, age and gender etc.
In my descriptive analysis there are three demographic profiles. Those are gender, age and
income. From the Table 1, gender section there were 37 male and 3 female out of 40. From
Table 2, age section there is no person which in age bracket of 15-25, 25 person in 26-35, 13
person in 36-45 and 02 person in 46 and above. From Table 3, income section there is no person
which in income bracket of BDT 5000-15000, 5 person in BDT 16000-25000, 5 person in BDT
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26000-35000 and 30 person in BDT 36000 and above. All this result you can find in Frequency
Table 01, 02 and 03 in the Appendix.
Reliability Analysis
Reliability analysis measures the relation between the variable and the questions of the research.
It shows that how much the questions are reliable in consideration with the variables. Reliability
analysis is conducted when researchers have 2 or more questions that will be summed to
determine a specific variable. Cronbach’s Alpha is a measure of internal consistency, that is, how
closely related a set of items as a group. Cronbach’s Alpha is a statistic used to determine the
internal consistency, that’s why if the value of Cronbach’s Alpha increases as the inter -
correlations among the items included in the analysis increases. If the questions on the survey or
items being tested have very high inter-correlations, the questions are considered to be measuring
different dimension of the same construct.
Electronic Data Interchange
Reliability Statistics
Cronbach's
Alpha N of Items
.758 9
First in the Reliability analysis of q1, q2, q3, q4, q5, q6, q7, q8, q9 with the variable “Electronic
Data Interchange” - the Cronbach’s Alpha is .758. According to George and Mallery (2003),
the Cronbach Alpha value should be between 0.5-0.6 which is sufficient and 0.7 and above is
considered as desirable or acceptable. The Cronbach Alpha for the 9 questions is .758 which is
desirable. So I can say all these 9 questions are reliable to measure the variable Electronic Data
Interchange.
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Outsourcing
Reliability Statistics
Cronbach's
Alpha N of Items
.370 5
In the Reliability analysis of q10, q11, q12, q13, q14 with the variable “Outsourcing” – the
Cronbach’s Alpha for the 5 questions is .370 which is too low. This low cronbach’s we get after
looking “item deleted” because before looking “item deleted” we find (.370) which is very low
relatively this Cronbach’s. So this is proved that these 5 questions of Outsourcing have relatively
low internal consistency. So all these 5 questions are not reliable to define the variable
Outsourcing.
Client Server Computing
Reliability Statistics
Cronbach's
Alpha N of Items
.818 7
In the Reliability analysis of q15, q16, q17, q18, q19, q20, q21 with the variable “Client Server
Computing” - the Cronbach’s Alpha for these 7 questions is .818 which is desirable. So I can
say all these 7 questions are reliable to measure the variable Client Server Computing.
Electronic Data Processing
Reliability Statistics
Cronbach's
Alpha N of Items
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Reliability Statistics
Cronbach's
Alpha N of Items
.466 7
In the Reliability analysis of q22, q23, q24, q25, q26, q27, q28 with the variable “ Electronic
Data Processing” – the Cronbach’s Alpha for these 7 questions is .466 which is considered as
sufficient. So this is proved that these 7 questions are reliable to measure the variable Electronic
Data Processing.
Auditing Effectiveness
Reliability Statistics
Cronbach's
Alpha N of Items
.705 4
In the Reliability analysis of q29, q30, q31, q32 with the variable “Auditing Effectiveness” - theCronbach’s Alpha for these 4 questions is .705 which is desirable. So I can say all these 4
questions are reliable to measure the variable Auditing Effectiveness.
Hypothesis Testing (Correlation Analysis)
A Statistical hypothetic test is a method of making decisions using data from a scientific study.
Hypothesis testing refers to the process of choosing between competing hypotheses about a
probability distribution, based on observed data from the distribution. It is a core topic in
mathematical statistics, and indeed is a fundamental part of the language of statistics.
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Spearman Correlation
Spearman’s Correlation coefficient is s statistical measure of the strength of a monotonic
relationship between paired data.
We can thus express correlation coefficient test as
Ho: p= 0
Ha: P≠ 0
According to Spearman correlation if correlation coefficient is not equal to 0 and the Sig (2-
Tailed) value is greater than .05 so you can conclude that there is no significant relationship
between your two variables.
On the other hand if correlation coefficient is not equal to 0 the Sig (2-Tailed) value is less
than.05 then you can conclude that there is a significant relationship between your two variables.
Hypotheses 1
Correlations
Electronic Data
Processing
(EDP)
Auditing
Effectiveness
Spearman's rho Electronic Data Processing
(EDP)
Correlation Coefficient 1.000 -.055
Sig. (2-tailed) . .738
N 40 40
Auditing Effectiveness Correlation Coefficient -.055 1.000
Sig. (2-tailed) .738 .
N 40 40
Here Correlation coefficient is not equal to 0 but significance alpha (α) is greater than .05. So
according to Spearman correlation there is no relationship between Electronic Data Processing
and Auditing Effectiveness. So Ho is accepted.
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Hypotheses 2
Correlations
Electronic Data
Interchange
(EDI)
Electronic Data
Processing
(EDP)
Spearman's rho Electronic Data Interchange
(EDI)
Correlation Coefficient 1.000 .269
Sig. (2-tailed) . .093
N 40 40
Electronic Data Processing
(EDP)
Correlation Coefficient .269 1.000
Sig. (2-tailed) .093 .
N 40 40
Here Correlation coefficient is not equal to 0 but significance alpha (α) is greater than .05. So
according to Spearman correlation there is no relationship between Electronic Data Interchange
and Electronic Data Processing. So Ho is accepted.
Hypotheses 3
Correlations
Client Server
Computing
Electronic Data
Processing
(EDP)
Spearman's rho Client Server Computing Correlation Coefficient 1.000 -.182
Sig. (2-tailed) . .260
N 40 40
Electronic Data Processing
(EDP)
Correlation Coefficient -.182 1.000
Sig. (2-tailed) .260 .
N 40 40
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Here Correlation coefficient is not equal to 0 but significance alpha (α) is greater than .05. So
according to Spearman correlation there is no relationship between Client Server Computing and
Electronic Data Processing. So Ho is accepted.
Hypotheses 4
Correlations
Outsourcing
Electronic Data
Processing
(EDP)
Spearman's rho Outsourcing Correlation Coefficient 1.000 .405**
Sig. (2-tailed) . .010
N 40 40
Electronic Data Processing
(EDP)
Correlation Coefficient .405** 1.000
Sig. (2-tailed) .010 .
N 40 40
**. Correlation is significant at the 0.01 level (2-tailed).
Here Correlation coefficient is not equal to 0 and signif icance alpha (α) is also less than .05. So
according to Spearman correlation there is a relationship between Outsourcing and Electronic
Data Processing. Outsourcing and Electronic Data Processing is (100-.01) = 99% positively
related. So Ha is accepted
Hypotheses 5
Correlations
Electronic Data
Interchange
(EDI)
Auditing
Effectiveness
Spearman's rho Electronic Data Interchange Correlation Coefficient 1.000 .173
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(EDI) Sig. (2-tailed) . .284
N 40 40
Auditing Effectiveness Correlation Coefficient .173 1.000
Sig. (2-tailed) .284 .
N 40 40
Here Correlation coefficient is not equal to 0 but significance alpha (α) is greater than .05. So
according to Spearman correlation there is no relationship between Electronic Data Interchange
and Auditing Effectiveness. So Ho is accepted.
Hypotheses 6
Correlations
Client Server
Computing
Auditing
Effectiveness
Spearman's rho Client Server Computing Correlation Coefficient 1.000 .124
Sig. (2-tailed) . .444
N 40 40
Auditing Effectiveness Correlation Coefficient .124 1.000
Sig. (2-tailed) .444 .
N 40 40
Here Correlation coefficient is not equal to 0 but significance alpha (α) is greater than .05. So
according to Spearman correlation there is no relationship between Client Server Computing and
Auditing Effectiveness. So Ho is accepted.
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Hypotheses 7
Correlations
Outsourcing
Auditing
Effectiveness
Spearman's rho Outsourcing Correlation Coefficient 1.000 -.107
Sig. (2-tailed) . .511
N 40 40
Auditing Effectiveness Correlation Coefficient -.107 1.000
Sig. (2-tailed) .511 .
N 40 40
Here Correlation coefficient is not equal to 0 but significance alpha (α) is greater than .05. So
according to Spearman correlation there is no relationship between Outsourcing and Auditing
Effectiveness. So Ho is accepted.
Pearson Correlation
The most common measure of correlation in statistics is the Pearson Correlation. Pearson
Correlation defines the strength of relationship between variables.
Hypotheses 1
Correlations
Electronic Data
Processing
(EDP)
Auditing
Effectiveness
Electronic Data Processing
(EDP)
Pearson Correlation 1 -.085
Sig. (2-tailed) .603
N 40 40
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Auditing Effectiveness Pearson Correlation -.085 1
Sig. (2-tailed) .603
N 40 40
According to Pearson’s correlation coefficient theory we can see that the value of Electronic
Data Processing and Auditing Effectiveness is -.085. So there is no relationship between them.
As we know if value is .00 to +1 then it would be positive relationship but here we can see our
value is -.085 then there is a negative relationship. And the value of p is also greater than .05. It
indicates that null hypotheses are true. There is no relationship between them.
Hypotheses 2
Correlations
Electronic Data
Interchange
(EDI)
Electronic Data
Processing
(EDP)
Electronic Data Interchange
(EDI)
Pearson Correlation 1 .362*
Sig. (2-tailed) .022
N 40 40
Electronic Data Processing
(EDP)
Pearson Correlation .362* 1
Sig. (2-tailed) .022
N 40 40
*. Correlation is significant at the 0.05 level (2-tailed).
According to Pearson’s correlation coefficient theory we can see that the value of Electronic
Data Interchange and Electronic Data Processing is .362. So there is a relationship between
them.
As we know if value is .00 to +1 then it would be positive relationship and here we can see our
value is +.362 then it is also a positive relationship. There is 36.2% relationship between
Electronic Data Interchange and Electronic Data Processing. And the value of p is also less than
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.05 which is .022. So it clearly indicates that the alternative hypothesis is true. There is a
moderate relationship between them because its value is between .30-44.
.
Hypotheses 3
Correlations
Client Server
Computing
Electronic Data
Processing
(EDP)
Client Server Computing Pearson Correlation 1 -.276
Sig. (2-tailed) .085
N 40 40
Electronic Data Processing
(EDP)
Pearson Correlation -.276 1
Sig. (2-tailed) .085
N 40 40
According to Pearson’s correlation coefficient theory we can see that the value of Client Server
Computing and Electronic Data Processing is -.276. So there is no relationship between them.
As we know if value is .00 to +1 then it would be positive relationship but here we can see our
value is -.276 then it is a negative relationship. And the value of p is also greater than .05. It
indicates that null hypotheses are true. There is no relationship between them.
Hypotheses 4
Correlations
Outsourcing
Electronic Data
Processing
(EDP)
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Outsourcing Pearson Correlation 1 .456**
Sig. (2-tailed) .003
N 40 40
Electronic Data Processing
(EDP)
Pearson Correlation .456** 1
Sig. (2-tailed) .003
N 40 40
**. Correlation is significant at the 0.01 level (2-tailed).
According to Pearson’s correlation coefficient theory we can see that the value of Outsourcing
and Electronic Data Processing is .456. So there is a relationship between them.
As we know if value is .00 to +1 then it would be positive relationship and here we can see our
value is +.456 then it is also a positive relationship. There is 45.6% relationship between
Outsourcing and Electronic Data Processing. And the value of p is also less than .05 which is
.003. So it clearly indicates that the alternative hypothesis is true. There is a strong relationship
between them because its value is more than .45/45%.
Hypotheses 5
Correlations
Electronic Data
Interchange
(EDI)
Auditing
Effectiveness
Electronic Data Interchange
(EDI)
Pearson Correlation 1 .068
Sig. (2-tailed) .675
N 40 40
Auditing Effectiveness Pearson Correlation .068 1
Sig. (2-tailed) .675
N 40 40
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According to Pearson’s correlation coefficient theory we can see that the value of Electronic
Data Interchange and Auditing Effectiveness is .068. So there is a relationship between them.
As we know if value is .00 to +1 then it would be positive relationship and here we can see ourvalue is +.068 then it is also a positive relationship. There is 6.8% relationship between
Electronic Data Interchange and Auditing Effectiveness. So it clearly indicates that the
alternative hypothesis is true. There is a low moderate relationship between them because its
value less than 0.30.
Hypotheses 6
Correlations
Client Server
Computing
Auditing
Effectiveness
Client Server Computing Pearson Correlation 1 .181
Sig. (2-tailed) .264
N 40 40
Auditing Effectiveness Pearson Correlation .181 1
Sig. (2-tailed) .264
N 40 40
According to Pearson’s correlation coefficient theory we can see that the value of Client Server
Computing and Auditing Effectiveness is .181. So there is a relationship between them.
As we know if value is .00 to +1 then it would be positive relationship and here we can see our
value is +.181 then it is also a positive relationship. There is 18.1% relationship between Client
Server Computing and Auditing Effectiveness. So it clearly indicates that the alternative
hypothesis is true. There is a low moderate relationship between them because its value less than
0.30.
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Hypotheses 7
Correlations
Outsourcing
Auditing
Effectiveness
Outsourcing Pearson Correlation 1 -.212
Sig. (2-tailed) .189
N 40 40
Auditing Effectiveness Pearson Correlation -.212 1
Sig. (2-tailed) .189
N 40 40
According to Pearson’s correlation coefficient theory we can see that the value of Outsourcing
and Auditing Effectiveness is -.212. So there is no relationship between them.
As we know if value is .00 to +1 then it would be positive relationship but here we can see our
value is -.212 then it is a negative relationship. It indicates that null hypotheses are true. There is
no relationship between them.
Regression Analysis
Linear regression analysis estimates the coefficients of a linear equation, involving one or more
independent variables (that best predict the value of the dependent variable).
R - R is the square root of R-Squared and is the correlation between the observed and predicted
values of dependent variable. R-Square - This is the proportion of variance in the dependent
variable which can be explained by the independent variables. Adjusted R-square - This is an
adjustment of the R-squared that penalizes the addition of extraneous predictors to the model.
Adjusted R-squared is computed using the formula 1 - ((1 - Rsq) ((N - 1) /( N - k - 1)) where k is
the number of predictors.
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Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 .085a .007 -.019 .59797
a. Predictors: (Constant), Electronic Data Processing (EDP)
From the table, R value is .085. "R-Square"' tell us that .7% of the dependent variable is
explained by independent variables.
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression .098 1 .098 .275 .603a
Residual 13.588 38 .358
Total 13.686 39
a. Predictors: (Constant), Electronic Data Processing (EDP)
b. Dependent Variable: Auditing Effectiveness
Typically, if “Sig” is greater than 0.05, we conclude that our model could not fit the data . And
our sig is greater than .05 so we conclude the model not fit the data. Our sig is .603.
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 .534a .285 .226 .37336
a. Predictors: (Constant), Client Server Computing, Electronic Data
Interchange (EDI), Outsourcing
From the table, R value is .534. "R-Square"' tell us that 28.5% of the dependent variable is
explained by independent variables.
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ANOVAb
Model Sum of Squares Df Mean Square F Sig.
1 Regression 2.002 3 .667 4.786 .007a
Residual 5.018 36 .139
Total 7.020 39
a. Predictors: (Constant), Client Server Computing, Electronic Data Interchange (EDI), Outsourcing
b. Dependent Variable: Electronic Data Processing (EDP)
Typically, if “Sig” is greater than 0.05, we conclude that our model could not fit the data . But our
sig is less than .05 so we conclude the model fit the data. If the value of Sig is < .05, then the
model is significant at 95%. Our sig is .007.
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 .274a .075 -.002 .59299
a. Predictors: (Constant), Outsourcing, Electronic Data Interchange
(EDI), Client Server Computing
From the table, R value is .274. "R-Square"' tell us that 7.5% of the dependent variable is
explained by independent variables.
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression 1.027 3 .342 .974 .416a
Residual 12.659 36 .352
Total 13.686 39
a. Predictors: (Constant), Outsourcing, Electronic Data Interchange (EDI), Client Server Computing
b. Dependent Variable: Auditing Effectiveness
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Typically, if “Sig” is greater than 0.05, we conclude that our model could not fit the data . And
our sig is greater than .05 so we conclude the model not fit the data. Our sig is .416.
Limitations
There were some problems that I have to face while doing this study which undermines the value
and validity of this particular research. All the limitations of my research have been listed below:
Time is a huge factor in my research. I have got limited time to do my research.
Since I have used non probability sampling. It was really hard to get 40 questionnaire fill
up in several organizations. Because the participants of my questionnaire are employees
of IT Dept. and also people who have huge amount of knowledge about IT. It was really
hard to got their appointment and convince them to fill up my questionnaire paper.
That’s why I have faced some problems during the interview. Most of my participants
were not willing to give the interview.
Because I am a student that’s why many participants didn’t take the research very
seriously.
Sometimes participants felt uncomfortable to discuss about the research topic or not
sharing their own observation, behaviors and attitudes with a single person.
Lastly only one data collection method which is questionnaire survey was used in the
entire study making the study less reliable to various interpretation and validity.
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Conclusion
Today, from this research we can say as technological changes occur more quickly auditors must
keep pace with emerging information technological changes and their impacts on their client’s
data processing system as well as their own audit procedures. But unfortunately from our
research we can say that auditors don’t have proper knowledge about all these IT applications
that’s why it will be really hard for them to properly audit an organization because more
electronic evidence has been given to them than traditional evidence by organizations. Because
of all these information technology and also because of the use of e-commerce the characteristics
and transactions of business of organizations is been changing very rapidly. That’s why it is
really important that audit firm should provide proper training to auditors by technological expertso that they can be able to perform their auditing more effectively and efficiently. And slowly
but steadily many audit firms is starting to adopt the use of Computer Assisted Audit Techniques
(CAATs) whose major goals of increasing the quality of audit work, speed rate and expand their
market share through acquiring new clients and generally improve the performance of auditors
have been achieved. To cope up with this technological change auditor should soon need to form
their accounting transaction entirely in electronic form without any paper documentation. After a
scientific and descriptive research it has been found although our participants think that the
impact of emerging information technology on auditing is very high but they also agree that
auditors still don’t have enough knowledge about this IT applications that’s why a question mark
always arise about the effectiveness and efficiency of auditing. The future holds great challenges
for auditors and riding full speed through the information superhighway will be the only way to
face those challenges. That’s why we can say in this modern era the impact of this emerging
information technology on audit procedure is high and quickly auditors need to adapt and
understand about all these IT applications will help them a lot in future to properly perform their
auditing more effectively and efficiently.
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References
Alexandrova, M., and A. Sarieva. 2007. “Outsourcing as a Contemporary Managerial
Pr actice”, In: “Managerial and Marketing Aspects of Balkan Countries Development”
Conference Proceedings, Sofia: UNWE.
America Institute of certified public accountants, (2004) Guideline Statement, New York:
11(4) (4)- 146.
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Distribution & Logistics Management”. Available at WWW. AllBusiness.com.
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Review, 16: 269-279.
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audit process: an assessment of the state of the art and implication for the future.
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New York: 3(4) 9-12.
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Journal, 72(11), (2002), pp. 52-54.
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perspective Certified Public Accountant Okhlahoma 4(3) 838-842.
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Appendix I
QUESTIONNAIRE
Personal Information:
1. Male Female
2. Age: 3. Income:
15-25 5000-15000 Taka
26-35 16000-25000 Taka
36-45 26000-35000 Taka
46 and above 36000 and above
AA.. EElleeccttrroonniicc DDaattaa IInntteerrcchhaannggee ((EEDDII))
1 2 3 4 5
To a very great
extent
To a great
extent
To a moderate
extent
To a small extent To no extent at all
Please Circle or Sign the number which most closely responds to your thinking
1. EDI reduce paper work.
2. EDI reduce errors of the organization.
3. EDI improve customer service.
4. EDI enhance competitive capacity.
5. EDI reduce manpower per task.
6. EDI improve security.
7. EDI reduce inventory and communication cost.
8. EDI improve trading partner relationship.
9. EDI reduce data entry
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Part B
Part A
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
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BB.. OOuuttssoouurrcciinngg
1 2 3 4 5
Strongly Agree Agree Neutral Disagree Strongly
Disagree
10. Outsourcing reduces cost of the organization.
11. Outsourcing provides flexibility to an organization.
12. Outsourcing improves services.
13. Outsourcing provides access to specialized vendors.
14. Outsourcing provides focus on core competence.
CC.. CClliieenntt SSeerrvveerr ccoommppuuttiinngg
1 2 3 4 5
Not at all To a small
extent
To a moderate
extent
To a very great
extent
To a great
extent
15. Client Server system increase productivity.
16. Client Server system manage and control information better.
17. Client server system increase organization flexibility.
18. Client Server system increase profit and revenue.
19. Client server system creates new product and services.
20. Client Server system create new sales opportunities.
21. Client Server system create external linkages with suppliers
and customers.
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
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DD.. EElleeccttrroonniicc DDaattaa PPrroocceessssiinngg ((EEDDPP))
1 2 3 4 5
Effective Very effective Neither effective
nor not effective
Not very
effective
Not effective
22. EDP holds large amount of data.
23. EDP controls fraud.
24. EDP enhances internal control of data.
25. Lost data can be easily retrievable at EDP.
26. In EDP, alteration of figure is nearly impossible.
27. In EDP, stored data can be easily accessible.
28. EDP is in compliance with modern technology.
EE.. AAuuddiittiinngg EEf f f f eeccttiivveenneessss
1 2 3 4 5
Strongly
Disagree
Disagree Not Sure Agree Strongly Agree
29. Now the effectiveness of auditing is effected by emerging
information technology.
30. In order to be effective IT understanding for auditor is become crucial
as auditors are faced with transactions entirely in electronic form.
31. Now audit firms offer training in relation to the adaption
of CAATs.
32. Auditors conduct through and comprehensive investigation
to produce effective auditing.
Thank you
Your ooperation is highly appreciated
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 51 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
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Appendix II
Data Analysis
SPSS
Descriptive Analysis
Frequencies
Table 1
Gender
Frequency Percent Valid Percent
Cumulative
Percent
Valid Male 37 92.5 92.5 92.5
Female 3 7.5 7.5 100.0
Total 40 100.0 100.0
Table 2
Age
Frequency Percent Valid Percent
Cumulative
Percent
Valid 26-35 25 62.5 62.5 62.5
36-45 13 32.5 32.5 95.0
46 and above 2 5.0 5.0 100.0
Total 40 100.0 100.0
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Table 3
Income
Frequency Percent Valid Percent
Cumulative
Percent
Valid 16000-25000 5 12.5 12.5 12.5
26000-35000 5 12.5 12.5 25.0
36000 and above 30 75.0 75.0 100.0
Total 40 100.0 100.0
Crosstabs
Case Processing Summary
Cases
Valid Missing Total
N Percent N Percent N Percent
Gender * Age 40 100.0% 0 .0% 40 100.0%
Gender * Age Crosstabulation
Count
Age
Total26-35 36-45 46 and above
Gender Male 22 13 2 37
Female 3 0 0 3
Total 25 13 2 40
Case Processing Summary
Cases
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Valid Missing Total
N Percent N Percent N Percent
Income * Age 40 100.0% 0 .0% 40 100.0%
Income * Age Crosstabulation
Count
Age
Total26-35 36-45 46 and above
Income 16000-25000 5 0 0 5
26000-35000 4 1 0 5
36000 and above 16 12 2 30
Total 25 13 2 40
Descriptives
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Gender 40 1.00 2.00 1.0750 .26675
Age 40 2.00 4.00 2.4250 .59431
Valid N (listwise) 40
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Age 40 2.00 4.00 2.4250 .59431
Income 40 2.00 4.00 3.6250 .70484
Valid N (listwise) 40
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Reliability
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Scale: Electronic Data Interchange (EDI)
[
Case Processing Summary
N %
Cases Valid 40 100.0
Excludeda 0 .0
Total 40 100.0
a. Listwise deletion based on all variables in the
procedure.
Reliability Statistics
Cronbach's
Alpha N of Items
.758 9
Reliability
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Scale: Outsourcing
Case Processing Summary
N %
Cases Valid 40 100.0
Excludeda 0 .0
Total 40 100.0
a. Listwise deletion based on all variables in the
procedure.
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Reliability Statistics
Cronbach's
Alpha N of Items
.370 5
Reliability
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Scale: Client Server Computing
Case Processing Summary
N %
Cases Valid 40 100.0
Excludeda 0 .0
Total 40 100.0
a. Listwise deletion based on all variables in the
procedure.
Reliability Statistics
Cronbach's
Alpha N of Items
.818 7
Reliability
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
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Scale: Electronic Data Processing (EDP)
[
Case Processing Summary
N %
Cases Valid 40 100.0
Excludeda 0 .0
Total 40 100.0
a. Listwise deletion based on all variables in the
procedure.
Reliability Statistics
Cronbach's
Alpha N of Items
.466 7
Reliability
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Scale: Auditing Effectiveness
Case Processing Summary
N %
Cases Valid 40 100.0
Excludeda 0 .0
Total 40 100.0
a. Listwise deletion based on all variables in the
procedure.
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Reliability Statistics
Cronbach's
Alpha N of Items
.705 4
Nonparametric Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Electronic Data
Processing
(EDP)
Auditing
Effectiveness
Spearman's rho Electronic Data Processing
(EDP)
Correlation Coefficient 1.000 -.055
Sig. (2-tailed) . .738
N 40 40
Auditing Effectiveness Correlation Coefficient -.055 1.000
Sig. (2-tailed) .738 .
N 40 40
Nonparametric Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Electronic Data
Interchange
(EDI)
Electronic Data
Processing
(EDP)
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Spearman's rho Electronic Data Interchange
(EDI)
Correlation Coefficient 1.000 .269
Sig. (2-tailed) . .093
N 40 40
Electronic Data Processing
(EDP)
Correlation Coefficient .269 1.000
Sig. (2-tailed) .093 .
N 40 40
Nonparametric Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Client Server
Computing
Electronic Data
Processing
(EDP)
Spearman's rho Client Server Computing Correlation Coefficient 1.000 -.182
Sig. (2-tailed) . .260
N 40 40
Electronic Data Processing
(EDP)
Correlation Coefficient -.182 1.000
Sig. (2-tailed) .260 .
N 40 40
Nonparametric Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Outsourcing
Electronic Data
Processing
(EDP)
Spearman's rho Outsourcing Correlation Coefficient 1.000 .405**
Sig. (2-tailed) . .010
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N 40 40
Electronic Data Processing
(EDP)
Correlation Coefficient .405** 1.000
Sig. (2-tailed) .010 .
N 40 40
**. Correlation is significant at the 0.01 level (2-tailed).
Nonparametric Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Electronic Data
Interchange
(EDI)
Auditing
Effectiveness
Spearman's rho Electronic Data Interchange
(EDI)
Correlation Coefficient 1.000 .173
Sig. (2-tailed) . .284
N 40 40
Auditing Effectiveness Correlation Coefficient .173 1.000
Sig. (2-tailed) .284 .
N 40 40
Nonparametric Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Client Server
Computing
Auditing
Effectiveness
Spearman's rho Client Server Computing Correlation Coefficient 1.000 .124
Sig. (2-tailed) . .444
N 40 40
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Auditing Effectiveness Correlation Coefficient .124 1.000
Sig. (2-tailed) .444 .
N 40 40
Nonparametric Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Outsourcing
Auditing
Effectiveness
Spearman's rho Outsourcing Correlation Coefficient 1.000 -.107
Sig. (2-tailed) . .511
N 40 40
Auditing Effectiveness Correlation Coefficient -.107 1.000
Sig. (2-tailed) .511 .
N 40 40
Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Electronic Data
Processing
(EDP)
Auditing
Effectiveness
Electronic Data Processing
(EDP)
Pearson Correlation 1 -.085
Sig. (2-tailed) .603
N 40 40
Auditing Effectiveness Pearson Correlation -.085 1
Sig. (2-tailed) .603
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Correlations
Electronic Data
Processing
(EDP)
Auditing
Effectiveness
Electronic Data Processing
(EDP)
Pearson Correlation 1 -.085
Sig. (2-tailed) .603
N 40 40
Auditing Effectiveness Pearson Correlation -.085 1
Sig. (2-tailed) .603
N 40 40
Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Electronic Data
Interchange
(EDI)
Electronic Data
Processing
(EDP)
Electronic Data Interchange
(EDI)
Pearson Correlation 1 .362*
Sig. (2-tailed) .022
N 40 40
Electronic Data Processing
(EDP)
Pearson Correlation .362* 1
Sig. (2-tailed) .022
N 40 40
*. Correlation is significant at the 0.05 level (2-tailed).
Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
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Client Server
Computing
Electronic Data
Processing
(EDP)
Client Server Computing Pearson Correlation 1 -.276
Sig. (2-tailed) .085
N 40 40
Electronic Data Processing
(EDP)
Pearson Correlation -.276 1
Sig. (2-tailed) .085
N 40 40
Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Outsourcing
Electronic Data
Processing
(EDP)
Outsourcing Pearson Correlation 1 .456
**
Sig. (2-tailed) .003
N 40 40
Electronic Data Processing
(EDP)
Pearson Correlation .456** 1
Sig. (2-tailed) .003
N 40 40
**. Correlation is significant at the 0.01 level (2-tailed).
Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
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Electronic Data
Interchange
(EDI)
Auditing
Effectiveness
Electronic Data Interchange
(EDI)
Pearson Correlation 1 .068
Sig. (2-tailed) .675
N 40 40
Auditing Effectiveness Pearson Correlation .068 1
Sig. (2-tailed) .675
N 40 40
Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Client Server
Computing
Auditing
Effectiveness
Client Server Computing Pearson Correlation 1 .181
Sig. (2-tailed) .264
N 40 40
Auditing Effectiveness Pearson Correlation .181 1
Sig. (2-tailed) .264
N 40 40
Correlations
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Correlations
Outsourcing
Auditing
Effectiveness
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Outsourcing Pearson Correlation 1 -.212
Sig. (2-tailed) .189
N 40 40
Auditing Effectiveness Pearson Correlation -.212 1
Sig. (2-tailed) .189
N 40 40
Regression
[DataSet1] E:\Document\my University document\Internshipreport\Internship.sav
Variables Entered/Removed
Model
Variables
Entered
Variables
Removed Method
1 Electronic Data
Processing
(EDP)a
. Enter
a. All requested variables entered.
b. Dependent Variable: Auditing Effectiveness
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 .085a .007 -.019 .59797
a. Predictors: (Constant), Electronic Data Processing (EDP)
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression .098 1 .098 .275 .603a
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Residual 13.588 38 .358
Total 13.686 39
a. Predictors: (Constant), Electronic Data Processing (EDP)
b. Dependent Variable: Auditing Effectiveness
Coefficientsa
Model
Unstandardized Coefficients
Standardized
Coefficients
T Sig.B Std. Error Beta
1 (Constant) 4.209 .421 9.997 .000
Electronic Data Processing
(EDP)
-.118 .226 -.085 -.525 .603
a. Dependent Variable: Auditing Effectiveness
Regression
[DataSet1] E:\Document\my University document\Internship
report\Internship.sav
Variables Entered/Removed
Model
Variables
Entered
Variables
Removed Method
1 Client Server
Computing,
Electronic Data
Interchange
(EDI),
Outsourcinga
. Enter
a. All requested variables entered.
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
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1 .534a .285 .226 .37336
a. Predictors: (Constant), Client Server Computing, Electronic Data
Interchange (EDI), Outsourcing
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression 2.002 3 .667 4.786 .007a
Residual 5.018 36 .139
Total 7.020 39
a. Predictors: (Constant), Client Server Computing, Electronic Data Interchange (EDI), Outsourcing
b. Dependent Variable: Electronic Data Processing (EDP)
Coefficientsa
Model
Unstandardized Coefficients
Standardized
Coefficients
T Sig.B Std. Error Beta
1 (Constant) .944 .524 1.802 .080
Electronic Data Interchange
(EDI)
.215 .122 .258 1.765 .086
Outsourcing .349 .159 .341 2.201 .034
Client Server Computing -.071 .081 -.131 -.872 .389
a. Dependent Variable: Electronic Data Processing (EDP)
Regression
[DataSet1] E:\Document\my University document\Internshipreport\Internship.sav
Variables Entered/Removed
Model
Variables
Entered
Variables
Removed Method
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1 Outsourcing,
Electronic Data
Interchange
(EDI), Client
Server
Computinga
. Enter
a. All requested variables entered.
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 .274a .075 -.002 .59299
a. Predictors: (Constant), Outsourcing, Electronic Data Interchange
(EDI), Client Server Computing
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression 1.027 3 .342 .974 .416a
Residual 12.659 36 .352
Total 13.686 39
a. Predictors: (Constant), Outsourcing, Electronic Data Interchange (EDI), Client Server Computing
b. Dependent Variable: Auditing Effectiveness
Coefficientsa
Model
Unstandardized CoefficientsStandardizedCoefficients
T Sig.B Std. Error Beta
1 (Constant) 3.856 .832 4.634 .000
Electronic Data Interchange
(EDI)
.158 .194 .136 .815 .420
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Client Server Computing .093 .129 .123 .721 .476
Outsourcing -.293 .252 -.205 -1.164 .252
a. Dependent Variable: Auditing Effectiveness