internship report on the beverage company,nepal

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    2. Objectives:

    1. To know the overall processing of the natural mineral water to the sterilized puredrinking water.

    2. To understand the fundamental parameters and procedures of quality control andquality assurance of thus processed drinking water.

    3. To get the basic idea of the managerial structure and parameters of anindustry/factory for its successful running.

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    3. Brief Executive Summary of the Internship:

    Yeti Beverage Private Limited, the factory where the internship was performed, is located in

    Nasikasthan, Bhainsepati, Banepa. This is the processed bottled drinking water manufacturing

    plant of the nation which is (International organization of standards) ISO 9001:2008 certified and

    thus very popular among the consumers in a very short period of time.

    Since the water is one of the greatest and inevitable basic requirements of the living beings,

    humans want their drinking water to be completely hazardless and safe to drink. Knowing the

    fact, the factory is especially conscious and well aware of the plant sanitation and general

    hygiene either related to the workplace or with that of the workers personal hygiene. Good

    Manufacturing practices (GMP) is well practiced to avoid all possible product hazards.

    Having in the mind to experience such environment to work in as well as to learn, this factory

    was chosen for an internship for which the great co-operation was shown by the staffs. I was

    supervised well enough by the production in-charge, in one department at a time and various

    queries and questions were properly answered. Since the production was carried out in the

    factory using the automatic machineries (as discussed under further headings), not much manual

    work and supervision was required thats why temperature, speed, pressure etc were set initially

    then supervised periodically. However, sometimes the production was carried out semi-automatically i.e. along with the laborers help in each section.

    Theoretical knowledge was compared to that of the practical knowledge gained during the

    internship/in-plant training which made me confident on acquiring more of the practical

    knowledge so as to learn more and clearer. So, it would not be wrong to summarize the whole in

    plant training as one of the fruitful practical learning experience during the Bachelors program

    of food science and technology.

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    4. Table of contents:

    1.WEEKLY SCHEDULE1

    2.OBJECTIVES: ................................................................................................................................................. .2

    3. BRIEF EXECUTIVE SUMMARY OF THE INTERNSHIP: ......................................................................... 3

    4.TABLE OF CONTENTS: ................................................................................................................................. 4

    5. INTRODUCTION OF THE COMPANY: ....................................................................................................... 6

    5.1. ORGANIZATIONAL CHART OF YETI BEVERAGES PVT LTD: ................................................................... 8

    5.2. RAW MATERIALS REQUIRED FOR THE FACTORY: .................................................................................... 9

    5.3. MACHINERIES AND EQUIPMENTS: .............................................................................................................. 10

    5.4.FEW TERMINOLOGIES . .14

    5.5. MANUFACTURING SYSTEM14

    5.6. FLOW CHART OF MANUFACTURING PROCESSED BOTTLED WATER.15

    5.7. PROCESSING DEPARTMENTS IN YETI BEVERAGES PVT LTD: .............................................................. 17

    5.8.MARKETING CHAIN OF THE COMPANY17

    6. INTERNSHIP ACTIVITIES: .................................................................................................................... 22

    6.1.DEMONSTRATION AND INTRODUCTION TO THE MACHINE: ................................................................. 22

    6.2.RAW MATERIALS QUALITY CONTROL AS WELL AS RESPONSIBILITY: .............................................. 22

    6.3.IN PROCESS QUALITY CONTROL (IPQC)21

    6.4.FINISHED PRODUCT CONTROL...................21

    7. ASSESSMENT OF THE INTERNSHIP: ...................................................................................................... 25

    8. PLANT SANITATION...23

    9. WASTE AND BY-PRODUCT...............................................23

    10. R&D23

    11.CONCLUSION AND RECOMMENDATIONS: .......................................................................................... 27

    12.APPENDICES: .............................................................................................................................................. 28

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    Table of figures:

    Figure 1:organizational chart of the yeti beverages pvt ltd ..................................... 9

    Figure 2:flow chart showing the manufacture of pure processed bottled drinking

    water .................................................................................................................... 16

    Figure 3:showing semi-automatic bottle washing machine .................................. 17

    Figure 4:showing bottle capping section and filling section respectively ............. 18

    Figure 5:showing the label shrink packager ......................................................... 18

    Figure 6:showing the preforms and the blow moulding machine ......................... 19

    Figure 7:showing the jar filling and sealing section ............................................. 20Figure 8:showing the market chain of the factory ................................................ 21

    Figure 9:showing the production chart for the water processing .......................... 28

    Figure 10:showing carbon filters and storage tank............................................... 29

    Figure 11:showing reverse osmosis RO machine and ozone generator................. 30

    Figure 12:showing micron membrane filter and UV sterilizer.............................. 31

    Figure 13:showing the ISO certification of the YETI BEVERAGES ................... 31

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    5. Introduction of the company:

    Yeti beverages Pvt Ltd, is the factory manufacturing the processed, pure drinking water located

    in Nasikasthan, Bhainsepati, Banepa covering 10 ropanis of area just linked to the Araniko

    highway. The company is under the sole ownership and was solely established in 2007 A.D.

    However, the same company owns the nations highly demanded pipe and plastics of various

    sizes and types named under the Yeti plastics Pvt Ltd with the long history behind.

    The factory started to manufacture bottled yeti pure and processed drinking water since 2007

    A.D. i.e. 2064 B.S. after the neighbor Bisleri drinking water manufacturing company was shut

    down. Since then the market has been just expanding. The company has been the member of

    Nepal Bottle Water Industries Associations (NBWIA).

    Today, the factory produces i)yeti drinking water

    ii) Fresh n cool drinking water

    Similarly, factory also produces i) various gauges of plastic pipes

    According to the sana tatha gharelu udhyog praman patra, the company has registered to

    produce 1 million liters of pure and processed drinking water each year in the beginning. Now

    the production has increased by 3 times till the end of 2068 B.S. Of these products above, about

    80% is consumed by the local market of Kavre district from the urban to the very rural areas ofwhich the market chain and consumer has been shown below. Remaining 20% is consumed by

    the market of capital city and the some of the neighboring places of Bhaktapur district. In case of

    the plastic pipes of various gauge /gsm, it is circulated throughout the nation.

    Among these two main bottled water production, 25% of the total production volume is

    contributed by Fresh n Cool whereas the remaining big 75% is contributed by the Yeti

    drinking water. The production on the daily basis is variable, mainly depending upon the market

    demand and slightly on the remaining stock. Roughly, during a production cycle in the semi

    automatic machines, the production is about 6000 liters-7500 ltrs i.e. within one cycle of about 3

    hours. At the same time, the filling and sealing of the jars (20 liters) take place in the automatic

    machine in a higher speed thus producing about 150 jars per an hour. Similarly, the 500 liters

    tanker is also filled with the pure filtered drinking water whenever demanded.

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    5.1. Organizational chart of Yeti Beverages Pvt Ltd:

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    5.2. Raw materials required for the factory:

    Director

    CEO

    GM

    FM

    Accounts

    Engineering

    Quality

    Production

    Store

    Sales/Purchase

    Personnel

    Figure 1:organizational chart of the yeti beverages pvt ltd

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    S.n Raw materials Manufacturer Description of manufacturer

    1.

    2.

    3.

    4.

    5.

    Raw water

    Preform(PET)

    Jar + jar cap+ bottle

    cap

    Label+ neck seal+

    cartons

    CaCO3, NaHCO3

    Shallow and deep

    wells.(3)+reservoir

    TSN corporation Nepal

    TSN corporation

    Nepal.

    Chandeshwori flex

    print.

    Just near the factory and sometimes from the

    nearby village.

    Multinational company importing, exporting,

    and manufacturing PET and polymers related

    materials.

    For info:

    http://tsncorporation.com/manufacturing.html

    The print is situated in Banepa and is popular

    in Kavre district for the print solution, flex

    prints, cartons, labels etc.

    Table 1: showing the raw materials and their manufacturer

    5.3. Machineries and equipments:

    http://tsncorporation.com/manufacturing.htmlhttp://tsncorporation.com/manufacturing.htmlhttp://tsncorporation.com/manufacturing.html
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    S.n Machineries and equipment Number Capacity

    1.

    2.

    3.

    4.

    5.

    6.

    7.

    8.

    9.

    10.

    11

    12

    13.

    14.

    15.

    16.

    17.

    18.

    19.

    20.

    21.

    22

    23.

    24.

    25.

    PVC tanks

    Pump

    Storage tank

    Salt containing jar

    Filters

    Salt containing vessel

    Membrane filter

    RO machine

    Prefilter

    Reserve tank

    HF4 ozone generator

    Filter

    UVC water sterilizer

    Pump

    Semi-automatic bottle washing machine

    Bottle filling machine

    Bottle capping machine

    Bottle labeling and neck sealing

    Shrink wrap machine

    Case packaging machine

    Cargo

    Blow moulding machine

    Jar filling machine

    Jar sealing machine

    Label stamping equipment

    5

    2

    1

    1

    4

    1

    1

    1

    1

    1

    1

    1

    1

    1

    1

    1

    1

    1

    1

    1

    2

    1

    1

    1

    3

    2000 liter

    5 hp

    1500 liter

    40 liter

    20 liter

    2X micron

    1000 l/min

    2X micron

    2000 liter

    7.5 hp

    1000 bottles/min

    1000 bpm

    1000 bpm

    50 cases

    100 bpm

    20 jars/min

    20 jars/min

    Table 2: showing the machines and equipments with their capacity

    Generator

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    Manufacturers name : Kohler Company

    Number : 4

    Oil : Diesel

    Oil consumption : 3.2 units/ltr

    Total amp : 2200 amp

    Volt : 400 V

    Rpm : 1500

    5.4. Few terminologies:

    1. BPR (Batch Production Record)It is the systematic process of keeping the records as per GMP norms so that the errors

    can be eliminated. BPR provides instructions and procedures for in-process check, packing

    line check and finished product check. It is filled and checked by the both production chemist

    and QA chemist and finally gets audited by head of QA before dispatch.

    2. BOM (Bill of Materials)It gives the amount of all the ingredients required for the production of a certain product.

    It actually gives the composition of the batch or lot to be produced.

    3. MIN (Material Issue Note)It is the list of RM and PM required for the production of certain batch. It is sent with

    BPR by QA department to the store and it is forwarded to the production department before

    the production of the batch along with the issue materials.

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    4. MRN (Material Return Note)After the production if the extra material is left then it is given back to the store with

    MRN.

    5. MAN (Material Arrival Note)It is the system of recording all the purchased materials.

    5.5. MANUFACTURING SYSTEM:

    1. Firstly raw materials and packaging materials arrive at the factory with MAN.

    2. After being approved by Q.A. these are sent to the store.

    3. For the production, the production department asks for the raw material from the store. It

    sends MIN to the store and the amount of raw material required for the production according to

    BOM is issued by the store.

    4. At the start of the production, the CIP process is carried out.

    5. The production department prepares a batch according to BPR.

    6. After being approved by the QA chemist the batch is sent for the processing.

    7. Analysis of the finished product is then done.

    8. The finished product is now undergone microbiological test. The finished products are

    dispatched from the warehouse only when the QA chemist assures microbiological safety.

    9. All the lab results are recorded in the ISO report so that could be checked upon by the

    authority.

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    5.6. Flow chart of manufacturing processed bottled water:

    Figurative chart followed by the company has been shown in appendix 1. Flow chart for the

    manufacture has been shown as below:

    shallow+deep well water

    pump to the roof

    water pretreatment

    aeration

    chemical treatment(opt)

    pump pretreated water

    sand filter storage tank

    storage tank

    Tanker filling

    Calcium carbonate (250gm/40 litre)in case of

    CIP.

    4 filters

    2 sand filters 1 carbon filter 1 ion-exchange resin

    Sodium bicarbonate(200

    gm/20 ltr) in case of CIP

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    pumping

    Bottles were introduced

    through conveyor

    Membrane filterReverse osmosis(RO)

    Shows TDS, input andoutput

    Filter i.e. prefilter

    Reserve tank(2000 litre

    capacity)

    Ozonisation (HF4 ozone

    generator)

    Filter

    UVC sterilization(water

    sterilizer)

    Bottle washing machine

    Semi-automatic bottlewashing

    PET preforms

    Blowing and moulding

    of bottles(Blow and

    mould machine)

    Packed in sacks

    Damaged weresorted out.

    Bottle filling (bottle filler

    machine)

    Adjust the rate.

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    Cartons

    Figure 2: flow chart showing the manufacture of pure processed bottled drinking

    water

    Bottle capping (semi-

    automatic)

    Labeling (manually)

    Neck sealing

    Shrink wrapping(shrink

    wrap machine)

    Adjust the temperature

    Bottle caps in hot water

    Labels stamped date and batch

    number.

    neck seals, cartons at the place

    o manu acture.

    Packing in casesCount and record the

    product.

    Stacking

    Storage in a suitable room

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    5.7. Processing departments in Yeti Beverages Pvt Ltd:

    Yeti Beverages Pvt Ltd manufactures and sells pure and processed bottled drinking water and

    the processing plant includes following various departments:

    i)Bottle washing department:This is the plant in which the manufactured PET( polyethylene terephthallate) bottles are lined

    up in the conveyer so as to wash the bottles prior to the filling. The speed adjustment is done

    and monitored manually.(machine information is as mentioned above).

    Figure 3:showing semi-automatic bottle washing machine

    ii)Bottle filling department:After the proper washing of the bottles, these are filled in the filling department, generally 1 liter

    processed water is filled at the adjusted rate under strict hygiene and safety practices.

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    iii) Bottle capping and labeling department:

    This is the department where filled bottles are capped with the caps immersed in the warm water

    to avoid contamination and the stamped labels are manually inserted around the body of the

    bottles.

    Figure 4:showing bottle capping section and filling section respectively

    iv)Neck sealing and shrink wrapping department:

    This is the plant where at first the neck sealing is manually done then afterwards the shrink

    wrapping is done with proper adjustment.

    Figure 5:showing the label shrink packager

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    v)Plastic preforms blow moulding department:

    This is the department where usually 30 grams size performs are blown to the bottles using the

    following machine. The preforms size varies according to the required size of the bottle i.e. 250

    ml, 500 ml, 1 l, 1.5l, 2 l, 5 l, 20 l etc.

    Figure 6:showing the preforms and the blow moulding machine

    Bottle caps are usually made from the mixture of High Density Polyethylene(HDPE) and the

    LLDPE using 4 cincinnati Milacron and 2 winds or injection moulding machines.

    vi)Water pretreatment plant:

    This is the plant where the raw water from the bore wells is treated differently before pumping it

    to the processing plant thus making it very suitable for human use already.

    vii)Quality assurance and control laboratory:

    Water testing lab is very important department of the factory when it is world recognized ISO

    9001:2008 certified and thus it is made sure that the water is of the ISO standards and completely

    suitable for the consumption. ENPHO water test kit has been provided along with the operational

    manual for the safety purposes.(details under the activities heading).

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    vii)Storage:

    The stock of the finished, semi-finished goods are stored in a cold room and dispatched as perthe

    orders.

    viii)Jar filling and sealing department:

    The jar filling and sealing needs to be done carefully so as to maintain hygiene and ensure the

    product quality.(detailed processing has been described under activities heading)

    Figure 7:showing the jar filling and sealing section

    5.8. Marketing chain of the company:

    The marketing chain of the company over the years has been changing frequently from the

    middle person or retailer involved to the present one without any retailers i.e. directly from the

    producer to the end consumers. Some cases include following market chain:

    Stock point being at the factory location itself and the distributor located at the capital city

    Kathmandu, Nepal. The retailers were at various locations at most of the popular cities of the

    country. Thus the products are accessible to the consumers in two ways. Major consumers being

    the hotels and restaurants of the capital as well as some major cities of Nepal, they could get the

    product through the companys distributors as well as retailers, or directly from the factory itself.

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    Figure 8:showing the market chain of the factory

    Mother warehouse

    CNFA(clearing and forwarding agent)

    Stock point

    Retailer

    End consumer

    Distributor

    Market Chain at Yeti Beverages

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    6.Internship activities:The internship activities on daily basis have been listed out in the weekly schedule above. The

    tasks can be described based on the factory manufacturing system and processing cycle as below:

    6.1.Demonstration and introduction to the machine:

    At first, each and every department the intern was introduced to for their daily activities, the

    operation was demonstrated properly by the department head or supervisor most of the times.

    Then intern was allowed to take over partially under strict supervision to maintain the In process

    Quality control(IPQC).

    Then the activities were performed as per the production process at first then to the Quality lab

    section and finally to the marketing which has been listed as:

    6.2.Raw materials quality control as well as responsibility:

    This is very important step and should be careful for that reason. Firstly, the amount of raw

    materials those needed to be purchased is calculated and then the order is placed. The preforms,

    jars, jar caps and bottle caps are weighed, graded then damaged are also recorded.

    6.3.In Process quality control (IPQC):

    All the processes of production are carried forward according to the BPR. After the preparation

    of any batch, it is checked by the QA chemist. Only after the QA approval, the batch is

    forwarded for processing. A precise control was maintained during the process with the regular

    checks of batch code, volume, packaging and filling. IPQC parameters were checked as per

    BPRs as per the frequency by both QA and production personnel.

    Packaging checks:

    i) Non-destructive checks: shape and top creases, printing, weight, tab positionii) Destructive checks, were done.

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    During the production cycle, after the performs were blown to bottles, the damaged were counted

    as in bottles and in preforms itself. They were noted to calculate total production per batch and

    thus damaged bottles and preforms were sold back to recycling or grinding department.

    These produced bottles were carried to the washing department through the moving conveyor

    belts, the machine was turned on. The rate of washing was set and machine was monitored

    afterwards in case if the irregular bottles create problem in the machine performance.

    Main steps as an intern, learnt were:

    a)Routing: the route of the production process is designed in such a way that the transportation of

    the materials is the minimum which is extremely taken care of.

    b)Estimating: It can be called as a special type of the forecasting. To decide or preplan or guess

    what the new things, tools, components of the part will cost and what will be its effect on the

    production and demand of the product.

    c)Loading and scheduling: Both of them helps in the production planning. Loading refers to the

    time gap for various work loads booked in advance. Scheduling(preparing time tables from the

    start to the end) ensures the delivery of the product whereas the other ensures the maximum

    utilization.

    d)Dispatching: It refers to the actual issuing of the orders for performing different actions in

    various units for which above mentioned activities are done. Various paper works as well as

    graphs and charts, records are studied well and finally decision is made.

    Distribution afterwards is done using big or small vehicles as per the need and route of the

    transportation.

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    e)Follow up: Regarding the actual performance, the production cycle and efficiency of the

    factory can be judged so dispatcher keeps the record, feedback and counterchecks the production

    system considering the seniors view.

    f)Inspection: Its very important job underquality control and is detailed below. To inspect to

    know the acceptable and unacceptable product and let know the QA officer may in future decline

    the defects and produce better quality products.

    g)Evaluation: It is a link between the control and future planning. The products of the Yeti

    Beverages has been evaluated by the ISO 9001:2008 and also by the DFTQC(department of food

    technology and quality control).

    6.4.Finished product control:

    The very important internship activity performed was as the quality control officer which was to

    assure the quality of the processed water. The task was performed following the

    ENPHO(environment and public health organization) water test kit which is especially designed

    to test the drinking water[http://www.enpho.org/research-and-development/field-test-kits.html ]

    10 parameters to check according to the kit and ISO requirements are:

    i) pHii) Temperatureiii)Chlorideiv)Hardnessv) Ironvi)Ammoniavii)Phosphateviii) Nitrateix)Free residual chlorinex) Coliform test.(P/A)

    http://www.enpho.org/research-and-development/field-test-kits.htmlhttp://www.enpho.org/research-and-development/field-test-kits.htmlhttp://www.enpho.org/research-and-development/field-test-kits.htmlhttp://www.enpho.org/research-and-development/field-test-kits.html
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    These tests were carried out in the lab daily and entered into the reports for the evaluation and

    future reference. In case if the results were out of standards then the batch was rejected and the

    plant was suggested washing.

    7. Assessment of the internship:

    After the completion of 45 days of internship in the beverage company of Nepal, I, as an intern

    feel to be more skilled, confident and capable of handling the responsibility provided in any

    company. I found the working environment in the factory comfortable and easy to adapt. The

    machine and the manual labor collaboration was shockingly balanced to provide such an

    amazing output without much of an error.

    As the departments have been clearly described above as well as the pattern of the internship, my

    responsibility throughout the internship was differentiating as the week passed by. Each week I

    was directed to the different departments and allowed gracefully to look after the respective units

    under the very admirable supervision. Later on that respective week, I was fully relied upon to

    take over the whole responsibility as mentioned above.

    This internship will certainly be influencing my future plans. I will be planning my future careerswith a clear point of view now keeping on mind what might be the responsibilities and will I be

    able to handle it or not, also the fact that will I be adapting to the working environment or not.

    This activity has certainly developed my professional attics so that I can be more prepared and

    enthusiastic to join the food and beverages industry in the nation.

    When comparing the classroom knowledge I achieved when gaining the theoretical classes, the

    internship has been more effective since I got opportunity to get involved practically whatever

    was told by the supervisor. The same things I used to write has been clearer to me after the

    internship as well as the mental conscience has increased leading to higher curiosity and thinking

    behavior. However the strictness,precautions, dos/donts and the theory, in some cases have not

    been followed in the company lab as used to be followed in the classes.

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    8. Plant sanitation:

    GMP and ISO certified plant of drinking water processing unit is the most sophisticated

    area. It operates at highly sanitized and hygienic condition. Each worker wears a cap, an apron,

    hand glove and a mask. Aseptic condition is maintained here. Giving major attention to

    cleanliness, CIP (cleaning in place) program is carried out here. It is done to ensure a sanitized

    condition of the total process line. Further, the total area of the plant is also continuously cleaned

    with water, detergent, combatan solution, etc. These include the cleaning of floor, glasses, tiles,

    wash basin, etc.

    9. Waste and by-product:

    By product process utilization - no

    Types of waste -solid, liquid and semi-solid

    Solid and semisolid treatment- sent to the grinding section or sold to the recyclers.

    Disposal of the liquid wasteincluding water rejected from RO is directly flown to

    the reservoir which contains fish.

    Waste water treatment -no

    10. R&D:

    There is no research and development carried out at Yeti Beverages. Only R&D on

    process optimization and product stability is carried out.

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    11.Conclusion and recommendations:

    The in-plant training at Yeti Beverages Pvt Ltd was aimed at studying the overall process of

    manufacturing the pure and processed bottled drinking water along with its quality system. The

    GMP and ISO 9001:2008 certified plant of the drinking water has fulfilled all the criteria of an

    ideal plant from both sanitation and technical point of view. The chemical lab microbiological

    lab, IPQC lab and packaging lab working under the QA department have a team of skilled and

    well-trained employees, thus the quality system maintained here is dynamic. Quality is the main

    goal and each department from Production, QC to Storage is doing its best to provide the highest

    quality product to the consumers. The supportive and co-operative staffs have made a pleasant

    working environment here.

    The facilities of power, water, machineries and transport need not be exaggerated. The otherfacilities provided to the labors are good too. Some of the recommendations are as follows:

    a)A major thing that is lacking at the factory is a proper waste water treatment and management

    plant. It would have been better if the factory had a water utilization plant inside the factory

    itself.

    b) The time schedule could have been proper.

    c) It could be beneficial if the company itself manufacture the jar, jar caps, bottle caps .

    It was immense pleasure to perform the in-plant training at such a reputed private enterprise. The

    knowledge and the experienced gained here will certainly be a great help in future.

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    12.Appendices:

    1.

    Figure 9:showing the production chart for the water processing

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    2.

    Figure 10:showing carbon filters and storage tank

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    3.

    Figure 11:showing reverse osmosis RO machine and ozone generator

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    4.

    Figure 12:showing micron membrane filter and UV sterilizer

    5.

    Figure 13:showing the ISO certification of the YETI BEVERAGES