interpersonal relations rupinder

8/6/2019 Interpersonal Relations Rupinder

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INTERPERSONAL RELATIONSHIPSRupinder Kaur

Extension Associate

HRMPAMETI


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social associations

connections

affiliations

between two or more people


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Interpersonal Relations may be defined as -The reciprocal interaction of two or more persons. In thecontexts of sociology and of popular culture, the concept ofinterpersonal relationships involves social associations,

connections, or affiliations between two or more people.

Interpersonal relationships are the body of relationships thatform (and break):

between people, and;

between their perceptions and beliefs about the eventsand happenings around them, (often set in text) and; On account of their own actions and interactions in the

world.


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Y

ou use interpersonal skills in your personal life everyday. Getting along well with others will serve you well

on any job. In fact, studies show that between 80 and

85 percent of a person's success in the world of work

is due to good interpersonal skills.


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y No matter how hard you work or how many

brilliant ideas you may have, if you cant connectwith the people who work around you, your professional life will suffer.


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Interpersonal skills include the ability to read and manage

the emotions, motivations, and behaviors of oneself and

others during social interactions or in a social-interactive

context.

Interpersonal Skills may be defined as:

Knowledge about human behaviour and interpersonal process:

ability to understand the feelings attitudes and motives of

others from what they say and do (empathy, social sensitivity)

Ability to communicate clearly and effectively (speech fluency,

persuasiveness)


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Interpersonal skills bring greater harmony andefficiency to oneself by

Enriching Work Relationships Interacting Successfully with Others Tackling People Problems Learning Basic Methods for Resolving Interpersonal

Conflict Maximizing your People-Reading Skills Bringing out the best in People Building Strong Business Alliances Using Conflict Constructively and to your Advantage


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Interpersonal effectiveness is defined as to the degree towhich the consequences of a person's behavior match up

with his/her stated intentions.

And following are the tools for enhancing the interpersonaleffectiveness:

JOHARI WINDOW TRANSACTIONAL ANALYSIS LIFE POSITIONS


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Understanding "Who We Are" is a lifelong developmental process

requiring an analysis of our thoughts, feelings, values, attitudes and

experiences. "Who we are," or ourSelf Concept, changes as we gain new

insight into our experiences. Basically, your Self Concept can be defined ashow you think and feel about yourself and encompasses yourSelf Image

and Self Esteem. It is a melding of the thoughts and feelings that we have

about ourselves that defines "Who We Are" and ultimately impact how we

interact with the world around us.

Discovering Who We Are takes a conscious effort to explore how

we perceive ourselves and how we relate to others in the world

around us.


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Johari windows helps us understand how we seeourselves compared to how others see us.


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Transactional Analysis (or TA as it is often called) describes howpeople are structured psychologically. It uses what is perhaps its bestknown model, the ego-state (Parent-Adult-Child) model to do this. Thissame model helps understand how people function and express themselves

in their behaviour.

The Ego-State (or Parent-Adult-Child, PAC) modelWe each have internal models of parents, children and also adults,

and we play these roles with one another in our relationships. We even do it

with ourselves, in our internal conversations.


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Parent is our 'Taught' concept of life

The parent is a status figure who has the power to direct other persons' lives by

means of demanding conformity to certain behavioral norms, reinforced with

sanctions or rewards.

There are two forms of Parent we can play:

The Nurturing Parent is caring and concerned and often may appear

as a mother-figure (though men can play it too). They seek to keep the

Child safe and offer unconditional love, calming them when they are

troubled.

The Controlling (or Critical) Parent, on the other hand, tries to make

the Child do as the parent wants them to do, perhaps transferring

values or beliefs or helping the Child to understand and live in society.

This Parent is strict and judgmental.


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The Adult in us is the 'grown up' rational person who talks

reasonably and assertively, neither trying to control nor

reacting. The Adult is comfortable with themselves and is, for

many of us, our 'ideal self'. This ego state is concerned with

handling information and making decisions. It listens patiently

in order to gather data and then bases a rational decision on

the data collected, with reference to data and experiences

previously gathered and decisions previously taken.

Adult is our 'Thought' concept of life


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The Child is characterized by instinct, impulse and emotion,

with these characteristics lying close to the surface. Bernedistinguishes three Child states:

1. The Natural Child

2. The Adapted Child

3. Little Professor

Child is our 'Felt' concept of life


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Reciprocal/Complementary Transactions


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Crossed Transactions


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y Smile

y Choose your words carefullyy Be appreciativey Pay attention to othersy Discuss but dont arguey Practice active listeningy Bring people togethery Forgive and forgety Resolve conflictsy Control your Ego and Angery Communicate clearlyy Humor themy See it from their sidey

Don't complainy Develop basic life position of I AM OK YOU ARE OK


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No Man Is An Island

We must love another or die."

David W. Johnson states that we are not a "thousandpoints of separate light, but rather, part of a larger

brightness".


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If there is anything we wish to change inanother person, we should first examine

it and see whether it is something that

could better be changed in ourselves.


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LETS LOVE PEOPLE

And use material things instead of lovingmaterial things and using people.


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The six most important words

I admit I made a mistakeThe five most important words

You did a good jobThe four most important words

What is your opinion?

The two most important wordsThank You

The one most important wordWe

The least important wordI


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THANK YOU

interpersonal relations rupinder

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