interpersonalskills
TRANSCRIPT
Interpersonal Skills
By SHAHZAD HUSSAIN bhangwar(nawabshah,sindh)
12BS(CS) 3604/15/2023 12:04:36 AMRatan Global Business School 2
Interpersonal SkillOrganizational ContextWhy interpersonal skillsInterpersonal skills modelTips to develop good interpersonal skillsConclusion
04/15/2023 12:04:36 AMRatan Global Business School 3
Content
Interpersonal skills are all about working with other people.
In a business setting, the term generally refers to an employee's ability to get along with others while performing his job
Interpersonal skills are actually characteristic traits like Manners, attitude, courtesy, habits, behavior and appearance which helps us to communicate and maintain relationship with others
04/15/2023 12:04:36 AMRatan Global Business School 4
What is Interpersonal Skills ?
The organizational context of how interpersonal skills are used can be shown by the vast number of interpersonal interactions such as:
04/15/2023 12:04:36 AMRatan Global Business School 5
Organizational Context
MeetingsMeetings
DelegationDelegation
MotivationMotivation
FacilitationFacilitation
CoachingCoaching
LeadingLeading
Problem SolvingProblem Solving
SellingSelling
The success of an organization is dependent upon the people within it working well together
InternallyIn teamsAcross teamsWithin and between departments and business units
ExternallyWith suppliersWith Customers
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Interpersonal skills while working
Take the relationship viewpoint:Effective relationships within the organizationEffective relationships with suppliersEffective relationships with competitors
To gain real competitive advantage through such relationships in the long term is dependent upon your level of interpersonal skills
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Interpersonal skills while working
To improveRelationshipWorking environmentLeadership skillsProductivityAll round successLiking by others
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Why Interpersonal skills needed?
Interpersonal skills
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Interpersonal skills model
Personality development
Leadership skills
While working in groups to form effective teams
Socializing at work place Presenting your self at work Listening & Questioning Giving or receiving feedback Building & maintaining relationships
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When & Where Interpersonal Skills
Are Required at work place ?
In today’s business world organizations do not compete with their products
Organizations compete through using their most valuable resource, their people, to maximum effect
Interpersonal skills are vital to allow this to happen
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Conclusion