interrelationship between brand equity dimensions: a sem approach to leather shoe brands
TRANSCRIPT
Interrelationship between Brand Interrelationship between Brand Equity Dimensions: Equity Dimensions:
A SEM Approach to Leather Shoe A SEM Approach to Leather Shoe BrandsBrands
Presented byProf. Dr. Kundan Dutta Koirala
Tribhuvan University
Sajeeb Kumar Shrestha Research Fellow, Ph.D.
Teaching Assistant, Shanker Dev Campus, Tribhuvan University [email protected] 3rd International Conference
Transforming Management System for Innovation, Development and Governance
March 27-29, 2015
Hotel Yak& Yeti, Kathmandu1
Background of the Background of the StudyStudy
Brand is a unique name or symbol aimed to identify the goods or services from other sellers or competitors (Aaker, 1991).
A brand is simply a promise that an organization communicate to the markets.
Brand name assures consumers not to ask more about product benefits while purchasing the products (Borden, 1942).
2
……Before 1980s different approached were
used to mention the brand (Kapferer, 1997).
Brand has been treated as a non routine fashion and it's just a part of the product (Urde, 1999).
Today, branding has become a major concern area of product category (Kotler, 2002).
Brand tells the potential qualities of the product (Kapferer, 1997).
3
Research Questions and Research Questions and ObjectivesObjectivesThe primary objective of the study is to
examine the interrelationship of Aaker’s customer based brand equity model (Aaker, 1991) in Nepalese leather shoe brands.
Questions: What is the valid model of brand
equity in leather shoe brands in Nepal?ObjectivesTo examine the valid model of brand
equity in leather shoe brands in Nepal?4
ReviewReview
Brand Equity: The value consumers associate with
a brand, as reflected in the dimensions of brand awareness, brand associations, perceived quality, brand loyalty, and other proprietary brand assets. (Aaker, 1991)
5
……Brand Awareness:The ability of a buyer to recognize or
recall that a brand is a member of certain product category. (Aaker, 1991).
Perceived Quality:Perception of the overall quality or
superiority of a brand relative to alternative products (Low & Lamb Jr., 2000).
6
……
Brand Association:Brand associations consist of all
brand-related thoughts, feelings, perceptions, images, experiences, beliefs, attitudes and is anything linked in memory to a brand. (Kotler & Keller, 2006)
7
Figure 1: Research Framework9
PQQ
BAWW
BLLBASS
OBEE
H3 = 3
H2 = 2
H1 = 1
H4 = 1
H5 = 1
H6 = 2
H7 = 3
H8 = 4
H10 = 6
H9 = 5
Research Framework
Hypotheses H1 (1): Brand awareness has significant positive effect on perceived
quality. H2 (2): Brand awareness has significant positive effect on brand
association. H3 (3): Brand awareness has significant positive effect on brand
loyalty. H4 (1): Brand awareness has significant positive effect on brand
equity. H5 (1): Perceived quality has significant positive effect on brand
association. H6 (2): Perceived quality has significant positive effect on brand
loyalty. H7 (3): Perceived quality has significant positive effect on brand
equity. H8 (4): Brand association has significant positive effect on brand
loyalty. H9 (5): Brand Association has significant positive effect on brand
equity. H10 (6): Brand loyalty has significant positive effect on brand equity.
10
MethodologyMethodologyResearch design: Descriptive and Causal.Sample Case: Actual customers who
purchased leather shoeSample frame: Nepali Shoes House;
Nepali Leather Shoes Exhibition. Sample Methods: Convenience Sampling Data: Primary data.Data collection: Structured questionnaire.
389 responses were valid.Tools of Analysis: SEMSoftware: SPSS 20, AMOS 20.
11
AnalysisAnalysisExploratory Factor Analysis (EFA)
Bartlett's test of Sphericity (Chi-square 7457.16 (df25, sig. 0.000)
KMO = 0.912Sample were adequate and data were fit for
factor analysis. Five factors were extracted that cumulatively
accounted 69.98 percent of the total variance. All the statements with factor loadings greater
than 0.5 were clubbed in the corresponding factor.
12
Rotated Component Matrixa
Component
1 2 3 4 5
BAS7 .770
BAS3 .767
BAS2 .742
BAS1 .706
BAS8 .650
BAS4 .626
BAS6 .620
BAW2 .905
BAW1 .886
BAW3 .874
BAW4 .852
BAW5r .753
PQ4 .865
PQ1 .862
PQ3 .858
PQ2 .856
PQ5r .603
BL1 .761
BL2 .747
BL3 .718
BL5 .710
BL6 .702
OBE2 .795
OBE1 .778
OBE4 .718
OBE3 .595
Extraction Method: Principal Component Analysis.Rotation Method: Varimax with Kaiser Normalization.
a. Rotation converged in 6 iterations.
13
Table1: Rotated Component Matrix
Confirmatory Factor Analysis (CFA)
14
ModelScale Item
s
Model Fit Fit Indices AVE >AVE CMIN/
DFCFI GFI AGFI RMSE
ARMR
>0.7 >0.50 >AVE 3-5 >.90
>.90
>.90 .1 .5
Final Measurement Model
2.13 0.96 0.91 0.88 0.54 0.07
Remarks BA1, BA2, BA3, BA5, and BA6 were deleted.
Table 2: Model Fit Indices
Validity and Reliability of the Model
Discriminant Validity AVE should be greater than 0.50 (Fornell & Larcker,
1981). AVE should be greater than MSV AVE should be greater than ASV.
Convergent Validity:Construct Reliability (CR) should be greater than 0.7 CR should be greater than AVE.
15
Table3: Validity and Reliability of Table3: Validity and Reliability of ConstructsConstructs
CR AVE MSV ASV BLLBAS
SBAWW PQQ
OBEE
BLL 0.900 0.643 0.4760.32
10.80
2
BASS 0.775 0.545 0.4760.22
30.69
00.73
8
BAWW 0.929 0.725 0.1270.10
20.35
60.35
60.852
PQQ 0.912 0.681 0.2440.17
40.49
40.40
80.302
0.825
OBEE 0.818 0.543 0.4360.20
40.66
00.35
10.253
0.439
0.737
16
19
S.N.Dependent
VariableIndependent Variable
Squared Multiple
Correlations (R2)
1Perceived
QualityBrand Awareness 0.091
2Brand
Associations/Image
Brand Awareness, Perceived Quality
0.226
3 Brand LoyaltyBrand Awareness, Perceived Quality, Brand Associations/Image
0.536
4Overall Brand
Equity
Brand Awareness, Perceived Quality, Brand Associations/Image, Brand Loyalty
0.478
Table 4: Variance Explained by Structural Model
20
Hypotheses Testing
Hypotheses
From TO
Standardized
Coefficients
S.E.t-
valueResults
H1 BAWW PQQ 1= 0.302 0.032 5.781 Significant
H2 BAWW BASS 2 = 0.256 0.043 4.858 Significant
H3 BAWW BLL3 = 0.083 0.036 1.797
Not Significant
H4 BAWW OBEE1=0.025 0.039 0.526
Not Significant
H5 PQQ BASS 1 = 0.33 0.071 6.125 Significant
H6 PQQ BLL 2 = 0.24 0.063 4.897 Significant
H7 PQQ OBEE 3 = 0.165 0.07 3.104 Significant
H8 BASS BLL 4 = 0.562 0.059 9.244 Significant
H9 BASS OBEE5 = -0.224 0.072
-3.086
Significant
H10 BLL OBEE 6 = 0.724 0.082 9.06 Significant
Table 5: Interrelationship of Brand Equity Dimensions
21
RelationshipDirect
without mediator
Direct with
mediator
Significance Indirect
Relationship
BAWW-PQQ-OBEE
0.251 (S) 0.312(S) 0.001 (S)Partial
mediation
BAWW-BASS-OBEE
0.251 (S) 0.045 (NS) 0.011 (S)Partial
mediation
BAWW-BLL-OBEE 0.251 (S) 0.020 (NS) 0.06 (NS) No mediation
Table 6: Mediation Tests
Limitations of the StudyLimitations of the Study
Data are primary in Nature.Study is conducted in capital city
(Kathmandu).
22
FindingsFindingsBrand equity dimensions (BAWW,
PQQ, BAWW and BLL) are interrelated with each other.
Brand Awareness does not affect directly Brand Loyalty and Brand Equity.
Brand loyalty is the major factor for increasing brand equity.
23
……From bootstrapping, Brand
association (BASS) significantly mediates brand awareness (BAWW) to brand equity (BEE). So, it is also called partial mediation.
But, brand loyalty cannot mediate brand awareness to build brand equity. It is found no mediation.
24
ConclusionConclusionThe findings of the study empirically
confirms that proposed model is valid in the context of Nepalese shoe brands.
The study is similar to Dua et al. (2013), Shrestha (2011) and Tong & Hawley (2009) that perceived quality, brand association and brand loyalty have played significant role in creating brand equity.
25
……
The SEM model depicted that brand awareness, perceived quality; brand associations and brand loyalty were the antecedent factors for brand equity in the leather shoe brands.
26
……Leather shoes markets are at the
growing stage of marketing and exercising mostly selling as well as marketing philosophy in Nepal.
Through nested model, shoes companies can communicate their potential customers and make a big sale.
27