Bridge InsightsInterviewing

Interviewing 101

Purpose of Interviewing

To build the best and most high-performing team that can help in achieving the company’s goals.

Overview of Interviewing

1) Methods of Interviewing

2) Best Practices for Interviewing

Methods for Interviewing

Methods of Interviewing

1) Face-to-face or One-on-one’s

2) Panel Interviews

3) Assessment Interviews

Methods of InterviewingFace-to-Face

Methods of Interviewing

Advantages

1) Immediate access to more information about the applicant

2) Start building a relationship with the applicant

Face-to-Face

Methods of Interviewing

Disadvantages

1) Prone to biases because of 1 interviewer

Face-to-Face

Methods of InterviewingPanel Interviews

Methods of Interviewing

Advantages

1) Removes biases from face-to-face interviews.

2) Provides the applicant multiple perspectives on the job offer.

Panel Interviews

Methods of Interviewing

Disadvantages

1) Interviewers compete to ask applicant questions

2) Interviewers can have different understandings about the job description

Panel Interviews

Methods of InterviewingAssessment Interviews

Methods of Interviewing

Advantages

1) You can determine a wide range of specific skills.

2) More applicants can be interviewed all at once.

Assessment Interviews

Methods of InterviewingAssessment Interviews

Disadvantages

1) Requires more time from the interviewer

2) Also requires more people from HR or other teams to effectively administer.

Methods of Interviewing

Remember that technology can help you with the interviewing process:

1) Online Interviews (i.e. Skype, Facetime)

2) Phone Interviews

3) Digital Forms

Tools for Interviewing

Best Practices for Interviewing

Best Practices for Interviewing

1) Preparing for the Interview

2) Verbal and Non-Verbal Cues

3) Next steps after the Interview

Best Practices

1) Prepare the questions you will ask the applicant.

● Know what questions you need to ask

● Should be relevant to the job description

● Have questions that can predict future behavior

Ex.How were you able to solve a particularly difficult

problem?

Preparing for the interview

Best Practices

2) For Panel Interviews, make sure that:

● All panelists have read the resume of the applicant

● There is 1 lead panelist who facilitate the interview

● All panelists are using the same scoring method for each applicant

Preparing for the interview

Best Practices

Remember to always keep a standard level when interviewing any applicant:

Example: Always have questions that can measure their skills in Time-management or adaptability.

Preparing for the interview

Best Practices

Verbal Cues:

● Observe and listen to what the candidate is saying

● If they start to ramble or digress from the question, put them back on track

● Pay attention to what words they use○ Ex. “I did” vs. “We did”

Verbal & Non-Verbal Cues

Best Practices

Non-Verbal Cues:

● Common Non-Verbal Cues:○ Posture, Eye-contact, Hand Gestures

● Other Non-Verbal Cues:○ Grooming, Attire, Promptness in Time

Verbal & Non-Verbal Cues

Best Practices

1) Commit to when you’ll be able to give an answer to the applicant, whether it’s a rejection

● Give a timeframe (1 day/week/month)

● Say how you’ll contact them (phone, email, etc.)

Next steps after the interview

Best Practices

2) Deliberating the Interview

● Speak with all parties involved to come to a decision (Hiring manager, HR, etc.)

● Have a Results Capture Meeting (from Manager’s Tool)

Next steps after the interview

Best Practices

Always remember:

Your people are your greatest asset as a company;

if you’re hiring just to fill in the seats, then you compromise the quality of talent you keep

Next steps after the Interview

SOURCES

● http://www.monster.com/career-advice/article/nonverbal-communications-interview

● https://www.coburgbanks.co.uk/blog/assessing-applicants/6-different-types-of-interview/

● http://www.yourerc.com/blog/post/5-popular-methods-for-interviewing-candidates.aspx

THANK YOU