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Danielle Corrigan, ECS and Brian Peterson, GE Aviation INTERVIEWING WORKSHOP

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Page 1: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

Danielle Corrigan, ECS and Brian Peterson, GE Aviation

I N T E R V I E W I N G

W O R K S H O P

Page 2: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

Your goals:

Convince the interviewer that you are the best candidate for the job

Decide if the company/position is a good fit for you

Employer goals:

Hire the most qualified and motivated candidate

Present the company/position positively

Interview Objectives

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Common Pitfall: Not aligning interests with the job

Why did you select engineering? More specifically, your major?

What areas within your field do you want to pursue?

What do you see yourself doing in five years?

Know Your Career Goals & Interests…

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Common Pitfall: Be ready to discuss your GPA. Employers are likely

to ask about it, so be able to state why it is where it is and how you

are improving if improvement is needed.

Be prepared to discuss every item on your resume without reading

Be able to provide additional details regarding resume items

Be ready to discuss the less appealing aspects as well

Know Your Career Goals & Interests…

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Know Your Value…

Demonstrating your value means elaborating on your

strengths and what you can contribute to the organization.

Know the strengths and abilities that you possess

Back up your statements with specific examples

“I’m a great leader.”

“I’ve developed strong leadership skills through my role as president of Kappa

Theta Epsilon, the co-op/intern honorary, where I led 45 student members in

academic and professional development.”

Know Your Value…

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What are their products/services? Locations?

How does the company describe itself in the “careers”

section? In the sections for customers & investors?

What are the company mission, vision, and values?

Thoroughly review the job description!

Research the Company / Job

The key to a successful interview is not just showing how much you

know, but how you fit within the position and company of interest.

Page 7: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

CareerEngine

• Company descriptions and job postings

Company Website:

• Look for headings like “About”, “Careers” and “News”

Glassdoor:

• Company descriptions, employee reviews, and

past interview questions

Finding Company Information

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On-campus interview— over 80% occur in the Autumn

semester

Phone interview•

Prepare as you would for a face-face interview

Active listening (with “OK” or “Sounds good!”)

On-line interview

• Pay attention to your environment; Eye contact is important; Appearance and attire

matter; be prepared for technical difficulties

On-site interview• Typically more in-depth interview, where you visit company’s facility for multiple

interviews, meetings, meals, etc.

Types of Interviews

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Be prepared

Arrive early-aim to be 15 minutes early

Follow pre-interview instructions

Bring extra resumes, your questions, unofficial transcript,

references, work samples

Interview Conventions

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Non-verbal communication• Watch your handshake, body language, posture,

eye contact, attitude

Try to control nervous habits

Attire/grooming/hygiene

Interview Conventions

Verbal communication

• Avoid slang & filler “um…like” words

• Watch your language!

• Be courteous/polite to everyone you meet

Page 11: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

Business Attire

“Business Attire” is a suit for a man and a

trouser or skirt suit for a woman. Business

Attire is the standard for interviewing, unless

the company tells you otherwise.

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Business Casual

“Business Casual” includes dress pants

and a shirt with a collar for men, or dress

pants/knee length skirt and a blouse for

women. Info sessions and plant tours are

examples of events where Business

Casual could be acceptable attire.

Page 13: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

Business Casual

“Business Casual” includes dress pants

and a shirt with a collar for men, or dress

pants/knee length skirt and a blouse for

women. Info sessions and plant tours are

examples of events where Business

Casual could be acceptable attire.

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Check-in

Introductions

Small talk/ice breaker

They ask you questions (standard, behavioral, technical)

You ask them questions

Closing

Follow-up

Interview Format

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Make sure someone knows you’re there for an interview…

check your name off the interview schedule; notify front desk, receptionist,

and/or greeter.

Common Pitfall: Missing the greeter. Greeters are representatives of

the company who typically sit in the lobby and talk with candidates

about the job, company, work environment, training, etc. You should

approach them, as they will likely have input on hiring and can give

you information that can help you with strategic answers.

Before the interview, hang up your coat, stash your book bag, turn off your

cell phone, and review your materials.

The Waiting Game

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These might seem so simple that you don’t need to prepare, but your

answer to each should be polished and sharp. Craft responses and

practice them before your interview so that you convey confidence

while interviewing.

Standard Questions

“T ake time to think through an answer before speaking. Most students are afraid of silence, and start answering poorly, but then have a hard time correcting it.”

Recruiter from National Instruments

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• A brief answer (1-2 minute)

focusing on relevant information

• Emphasize professional and

academic experience

• Name of hospital where you

were born (not your life story)

• Negative attributes or

depressing information

• Irrelevant information

How to answer… How NOT to answer…

“Tell me about yourself.”

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• Identify 3-5 strengths that are

relevant to the job/company

• Provide an example of how

you acquired / demonstrated

these skills

• List out every single skill/

qualification that you can imagine

• Statements without evidence

• “I’m a good leader”

• Irrelevant strengths

• “I am in one of the top

levels in Candy Crush!”

How to answer… How NOT to answer…

“What are your strengths?”

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• Identify a legitimate weakness

• Specify steps you are taking

to improve

• Pinpoint any progress you

have made

• Cheesy answers

• “Perfectionist”

• Damaging answers

• “Lazy”

How to answer… How NOT to answer…

“What is your greatest weakness?”

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“Describe a weakness that you have.”

“I have difficulty delegating work to others. This year, during my senior capstone

project, I was forced to trust others to get the job done due to time constraints and

pending deadlines. Our group decided the best way to accomplish our goals was to

assign specific tasks to various members. Not only did everyone complete the tasks

they were assigned, but it also gave me the positive experience of being able to

rely on my team to get things done and not feel like I have to carry the entire

load.”

Standard Question Answer Example…

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These questions are asked about your past “behaviors”

to predict how you will perform in future situations should

you face a similar circumstance.

Clues to identifying behavioral questions…

• “Tell me about a time…”

• “Can you give me an example of when…”

• “Describe a situation when…”

Behavioral Questions…

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Use the STAR model to formulate your answers

SPECIFIC examples are key

• Quantify if possible: “increased membership by 25%”

• Quote: “my supervisor told me …”

• Pinpoint changes/improvements resulting from your actions

Structure of Behavioral Questions

s s

S

T

A

R

Situation

Task

Action

Result

Page 23: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

“Describe a work or school project that challenged your

technical skills.”

Specific Situation/Task: “At my internship last summer, my database skills were put to the test when I was

assigned with modifying their existing database to transform all paper data entries into computer-based input

entries.

Action: I had never been faced with such an assignment, so before I started, I first did some research on

their current database and assessed what changes I would need to make to upgrade it. I ran this past my

boss, and with her approval, I used outside resources to code samples similar to what I was trying to do. After I

gained enough knowledge, I worked on integrating my changes into their database system.

Results: As a result, I was able to successfully computerize all of their manual data entry sheets & document

how to update the database with new sheets in the future. My supervisor thanked me for completing the task

thoroughly and before the deadline. I got an outstanding performance evaluation.”

Example of Using STAR

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“Tell me about a leadership responsibility you’ve had.”Specific situation/task: “Last year I was program chair of my professional organization. My responsibilities as program chair were to identify speakers,

invite them to campus, host them while they were here, introduce them at the meetings, and, of course, stay during their talks. I realized that this was a

good opportunity to learn more about career fields and even specific companies that interested me.

Action: So I came up with a list of potential speakers by talking with friends who had co-oped at companies that interested me, getting business cards of

alumni recruiters at the career fair, and talking with some people in career services. When I presented my list to the other officers, they really liked it, so I

went ahead with the invitations.

Results: Despite a few scheduling problems, at the year’s end we had completed 6 successful meetings with 30 to 50 members each, which was a big

improvement over the previous year (4 meetings and 15—20 attending each). The bonus for me was learning more about my career interests and making

some great contacts.”

Another STAR Example

Behavioral Questions

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• Information to help you decide on

the job

What would you like to know about:•

• The job

• The company

• Career potential

Information-Gathering Questions Research-Based Questions

• Prove to the employer that you

have done your research

Ask about recent and relevant

developments in the industry or

company

Do you have any questions for us?

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• Can you walk me through a typical day?

• What training is available?

• What types of technology will I be using?

• How often will I get formal performance feedback?

• Can you describe the company culture?

• Does this company support continuing education & training for its

employees? How?

• What do you personally like about working for this company?

• What are your expectations for a new hire?

Common Questions to Ask

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• “Thank you. I enjoyed meeting you and learning more about … ”

• Briefly recap why you’re interested

• Ask about next steps in the hiring process

• Ask about timing

• Ask for a business card from all interviewers

End Interviews on a Positive Note

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Follow Up…

Why:

• Employers assume that candidates who care will express their

appreciation for the opportunity to interview.

When and How:• Send a professional follow-up email or card within 48 hours

of the interview.

Page 29: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

Dr. Hayes.

Thank you for your time, Dr. Hayes

Dear Dr. Hayes,

I want to thank you for interviewing me yesterday for the project engineering co-op position with

Brutus Design Systems, Inc. I enjoyed meeting you and learning more about the company, especially

your new research initiatives.

My enthusiasm for this position only grew after meeting you and the rest of the design team. As

someone experienced with AutoCAD design, I am extremely interested in everything Brutus has to

offer. I have a strong interest in your industry and I am sure my skills and past experience would allow

me to be a productive member of your engineering team in the project engineer co-op position.

I am very excited about the possibility of joining your team and working with Brutus as a project

engineer. Feel free to contact me at 614-555-0987 or [email protected] if you have any further

questions. Thank you very much for your time and consideration.

Sincerely,

Pat Buckeye

Thank You E-Mail Sample…

Page 30: INTERVIEWING WORKSHOP › sites › ecs.osu.edu › files › uploads › fygu-interview.pdfBring extra resumes, your questions, unofficial transcript, references, work samples Interview

In your handbook (pg. 29) or on a sheet of paper, take a minute to write out

your answer to the following question:

“Give an example of a time when you had difficulty

working with another person in your team.”

After writing your answer, pair up with someone and practice talking through it

Practice the STAR Method

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Any Remaining Questions?