Intro to Role of the Coach

• What Do We Mean By “Coach”• What Are Keys To Doing It Well?• How Do We Share This Role?

PHASES

Commitment

Assessment

PlanningImplementation

Evaluation

Roles of Coaches

Identify & recruit a cross-sectoral team (CHART) of community leaders to provide ongoing leadership for the effort

Develop CHART into an effective team—shared vision, clear expectations and a high level of trust

Supply “facilitative leadership” throughout the process— ensure effective processes and structures maximize team engagement and contribution.

Roles of Coach

Roles of Coaches (cont.)

Help team develop a Community Action Plan (CAP)--actionable, prioritized focus areas

Help team(s) implement and influence strategies that lead to healthier communities

Ensure group plans for the sustainability—effective coalition and partnerships, additional resources

Be a model for effective learning and teaching

Roles of Coach (cont’d)

How Does Coaching Work?

A Coach creates conditions that allow team members to discover their best, then works from a position of the team members’ strengths.

As opposed to always providing answers, the coachasks the right questions—questions team members may not have explored and that move them forward quickly.

A coach helps establish structures and support that ensure follow through.

Coaches help their team through the learning curve(s), until the goals are reached.

How Does Coaching Work?

Little Things…Big Difference

1. Design & Guide Effective Meetings

2. Learn & Act Through Dialogue

Little Things…. Big Difference

Running Effective Meetings…

1. Clarify aims & develop thoughtful agendas 2. Establish roles: facilitator & recorder 3. Agree on & use Working Agreements4. Plan next actions & next agenda: who will do

what off- line & aims for next meeting5. Evaluate the meeting: went well, could

improve

Running Effective Meetings

Facilitation Tips

1. Encourage the group to move in positive directions.

2. Keep sessions on time and create an environment that encourages authentic listening.

3. Seek agreement upon ground rules.4. Encourage all to participate.

Facilitation Tips

Facilitation Tips

5. Emphasize strategies where there is consensus, rather than disagreement.

6. Utilize the strengths and assets of each team member.

7. Be flexible in choosing the process that meets the needs of your group.

8. Summarize dialogue after each meeting.

Facilitation Tips

Debate/Discussion Dialogue

Assuming there is one right answer, and you have it

Assuming many people have pieces of the answer and together can craft new solutions.

Combative: participants attempt to prove the other side is wrong

Collaborative: participants work together toward common understanding and commitment

About winning About exploring common ground

Listening to find flaws and making counter-arguments

Listening to understand, find meaning and agreement

Defending assumptions as truth Revealing assumptions for re-evaluation

Searching for flaws and weaknesses in others’ positions

Searching for strength and value in others’ positions

Learning Through Dialogue Learning Through Dialogue

Facilitative Leaders

Those leaders who master the simple art of asking Effective Questions and listening, unleash the energy and creativity of their people and focus it like a laser on what needs to be done to continually improve and get results…”

Ed Oakley

Facilitative Leaders

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Effective Questions:

1. What’s already working?2. What makes it work?3. What is the desired outcome?4. What are the benefits of achieving

this outcome?5. What can we do to move closer to our

desired outcome?

Effective Questions:

Small Group Exercise

1. Name some qualities of what you think make an effective coach.

2. Describe a time when you experienced (or observed) effective coaching?– What made if effective?– How did it look and feel?

Small Group Exercise

Insights from Mentors

• Judy Mattingly, Franklin County, KY• Deb Nichols, Salamanca, NY• Nancy Parker, Bloomington, IN• Paul Youmans, Longview WA

Insights from Mentors

Small Group Exercise

Discuss your shared expectations on how you will approach the

coaching role together

Small Group Exercise