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Copyright 2012 FUJITSU LIMITED Introducing Systemwalker Desktop Patrol V14g (14.2.0) March 2012 Fujitsu Limited

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Page 1: Introducing Systemwalker Desktop Patrol V14g (14.2.0)Virus scan executedVirus scan executed Automatically changes to the standby/hibernate state when done Maintains a secure state

Copyright 2012 FUJITSU LIMITED

IntroducingSystemwalkerDesktop Patrol V14g (14.2.0)

March 2012Fujitsu Limited

Page 2: Introducing Systemwalker Desktop Patrol V14g (14.2.0)Virus scan executedVirus scan executed Automatically changes to the standby/hibernate state when done Maintains a secure state

Copyright 2012 FUJITSU LIMITED

Systemwalker Desktop Series

A specialized product family designed to manage security measures on business PCs handling confidential and personal information

A specialized product family designed to manage security measureA specialized product family designed to manage security measures on s on business PCs handling confidential and personal informationbusiness PCs handling confidential and personal information

Systemwalker Desktop Series is a product family designed to achieve such security measures as clarifying assets, applying security patches in accordance with the risk caused by the contents of your business and its environment, restricting PC operations, log collection/analysis, and restriction on file operations.

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Do

Supports the CAPD cycle for measures against information leakage

Information security management

Clarifies IT assets/risks

Clarifies IT assets/risks

Prohibits data export

Prohibits data export

Records operationsRecords

operationsVisualization of implementation

status of measures

Visualization of implementation

status of measures

Policy review and

implementation of measures

Policy review and

implementation of measures

Systemwalker Desktop Keeper

Green ICTGreen ICT

Systemwalker Desktop Patrol

Systemwalker Desktop Keeper

Systemwalker Desktop Keeper

Systemwalker Desktop Patrol

Clarifies PC usageClarifies

PC usage

Measures against vulnerability

Measures against vulnerability

Systemwalker Desktop Patrol

Action

Plan

Check

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Copyright 2012 FUJITSU LIMITED

Achieves Integrated Management of your IT Assets

Hardware/Software- Collection of PCs not being used- Determination of whether assets

should be kept as idle assets or disposed of

- Updating management system information

Installation of Systemwalker Desktop Patrol will support the management cycle of your assets.

DTP: Systemwalker Desktop Patrol2

Hardware/Software- DTP client installation, inventory

collection- Software license registration- Software license assignment

DTP Corporate Server

Hardware- Consideration of utilizing idle assets

- Confirmation of additional/replacement acquisitions

- Confirmation of the specifications of the purchased PC

Software- Confirmation of number of unused licenses- Confirmation of software to be purchased

Hardware/Software- Disposals on PC management system- Equipment disposal- Collection of assigning software licenses

Management cycle

Hardware- Extraction of unused PCs- Extraction of aging PCs

Software- Clarification of the license violations- Automatic assignment of insufficient

licenses- Collection of unused licenses

- Number of staff and PCs that belong to each section

- Number of PCs unused for a long period

- Number of PCs per OS etc.

Management

PC management window

Asset review

DisposalPurchase

Installation

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Copyright 2012 FUJITSU LIMITED

Feature 1: Management of IT Assets

Clarification and management of the number of machines, and actual usage and location of a large number of IT assets

Helps clarify and visualize the contract status and actual usageReduces wasteful costs by reviewing and effectively utilizing your asset management

Clarification and management of the number of machines, and actual usage and location of a large number of IT assets

Helps clarify and visualize the contract status and actual usageReduces wasteful costs by reviewing and effectively utilizing your asset management

Software/Hardware information

Corporate Server

Auto collection ofinventory information

Auto collection ofinventory information

Administrator

Dep. A

Dep. CDep. D

Idle assetReview

of operation

Dep. B Management of leasingcontract status

Management of leasingcontract status

Insufficiency

New installation(unregistered) PC

Asset informationmanagement

Asset informationmanagement

Auto allocation of equipment onto a floor plan diagram, and associates them with

equipment information

Auto allocation of equipment onto a floor plan diagram, and associates them with

equipment information

Outputasset information report

Outputasset information report

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Auto detection ofequipment information

Auto detection ofequipment information

Asset Management

Ledger

Asset Management

Ledger

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Copyright 2012 FUJITSU LIMITED

Feature 2: Taking IT Asset Inventory

Ensures accurate clarification of the presence and location of IT assetsDetects theft and loss of equipment and enables maintenance of IT assets by taking inventory

regularlyChecking the current status also enables reviews and appropriate investment of the assets

Ensures accurate clarification of the presence and location of IT assetsDetects theft and loss of equipment and enables maintenance of IT assets by taking inventory

regularlyChecking the current status also enables reviews and appropriate investment of the assets

Manual registrationManual registration

Theft & loss

Taking inventory bycollecting equipment

information

Taking inventory bycollecting equipment

information

Taking inventory bycollecting inventory

information

Taking inventory bycollecting inventory

information

Corporate Server

Inventory report

Administrator

Checking inventory status

Checking inventory status

Utilization or disposalof idle assets

Utilization or disposalof idle assets

Asset Management

Ledger

Asset Management

Ledger

Inventory check window

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V14.2 New Features

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Copyright 2012 FUJITSU LIMITED

Feature 3: Checking Security and Power Saving Settings

Raising user awareness of security and saving powerRaises user awareness by displaying the status of security and power saving settings

on each PCUsers can also configure the settings in accordance with security policies themselves,

without having to involve the administrator

Raising user awareness of security and saving powerRaises user awareness by displaying the status of security and power saving settings

on each PCUsers can also configure the settings in accordance with security policies themselves,

without having to involve the administrator

Deal with the settings as needed, according to power saving policiesDeal with the settings as needed, according to power saving policies

Administrator

User

Client audit windowAudits security and power saving settings on each PC and displays the result

Deal with the settings as needed, according to security policies

Deal with the settings as needed, according to security policies

Checks security and power saving settings on each PC

Security audit window Power saving audit window

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V14.2 New Features

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Batch configuration of all PCsAdministrator can configure the auditing conditions for security and power saving on all PCsBatch configuration in accordance with policies can be done through instructions from the

administrator

Batch configuration of all PCsAdministrator can configure the auditing conditions for security and power saving on all PCsBatch configuration in accordance with policies can be done through instructions from the

administrator

Copyright 2012 FUJITSU LIMITED

Feature 4: Settings Controlled by the Administrator

Power saving policy items- Time to turn off the power to the monitor*- Time to turn off the power to the hard disk*- Transition to system standby- Time to transition to hibernated state*- Run level of the processor

Policies can be set in accordance with jobs per department

Items with * can be configured in batch

Security policy items- With or without HDD password- With or without guest account logon

name/password- Windows Update settings*- Setting access privilege for shared folders

on a network- Windows logon name- Anti-virus settings- Personal Firewall settings- Google Desktop Search settings- Screen saver*- Prohibited software*

Setting power saving audit items

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Setting security audit items

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Copyright 2012 FUJITSU LIMITED

Feature 5: Visualization of Security Audit

Monitor and clarify the status of security measures without hassleSecurity status can be clarified and policy settings can be reviewed

by auto collection of security setting status and visualization of risks

Monitor and clarify the status of security measures without hassleSecurity status can be clarified and policy settings can be reviewed

by auto collection of security setting status and visualization of risks

Corporate Server

Collection of security information

Collection of security information

Virus pattern update audit

Security patches application audit

BIOS/ screen saver

password auto logon setting

status

IE internet zone security level

audit

Software license usage audit

Prohibited software audit

(file sharing softwareand games, etc)

Output security audit reportOutput security audit report

Administrator

- BIOS password (with or without setting)- Screen saver (with or without setting)- Windows Update program (application status)- Anti-virus software (with or without installation, and

scan settings)- Prohibited software detection

Key audit items to be output on security reportKey audit items to be output on security report Strengthen and reviewsecurity measures

Strengthen and reviewsecurity measures

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Asset Management

Ledger

Asset Management

Ledger

V14.2 New Features

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Copyright 2012 FUJITSU LIMITED

Feature 6: Visualization of Power Saving Setting Statusand Effect

Visualizes the power saving setting on each PCPower saving setting of each PC can be collected and setting status can be output as a

reportAlso the reduction effects of amount of power consumed and amount of CO2 emissions

can be visualized

Visualizes the power saving setting on each PCPower saving setting of each PC can be collected and setting status can be output as a

reportAlso the reduction effects of amount of power consumed and amount of CO2 emissions

can be visualized

Power saving setting status report Audit report on amount of power consumption

Report outputReport output

Collects power saving settingsCollects power saving settings

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Administrator

V14.2 New Features

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Copyright 2012 FUJITSU LIMITED

Feature 7: Providing a Good Balance between Security andPower Saving Effect

Execute virus scans on PCs even when in standbyEven for time slots that a computer is set to standby by a power saving policy, it is possible

to temporarily resume the computer to run virus scans, and reduce security risks

Execute virus scans on PCs even when in standbyEven for time slots that a computer is set to standby by a power saving policy, it is possible

to temporarily resume the computer to run virus scans, and reduce security risks

Power saving does not interfere with security measures

Standby state

Specified time of day

Virus scan executedVirus scan executed

Automatically changes to the standby/hibernate state when done

Maintains a secure statea secure stateBoth issues cannot be resolved

at the same time

Cannot execute virus scans while in business hours as they would slow down the PC.

Virus scans should ideally be executed outside business hours so that they do not affect normal daily business, however by doing so, extra power will be consumed because the PC cannot stay in the standby/hibernate state.

Issues with power saving:

TraditionallyIssues with security:

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Copyright 2012 FUJITSU LIMITED

Feature 8: Display and Handling of Operational Status (1)

Linkage with Systemwalker Desktop KeeperIf Systemwalker Desktop Keeper is installed, it is now possible to display the operational

status of both products in the status window (top window) of Systemwalker Desktop Patrol, and this can be useful when dealing with risks

Linkage with Systemwalker Desktop KeeperIf Systemwalker Desktop Keeper is installed, it is now possible to display the operational

status of both products in the status window (top window) of Systemwalker Desktop Patrol, and this can be useful when dealing with risks

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V14.2 New Features

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Copyright 2012 FUJITSU LIMITED

Feature 8: Display and Handling of Operational Status (2)

Clarification of operational status at first sight, and PCs with problems like policy violations can be displayed with a click

Click on the number of PCs for the department, and a detailed list of PCs is displayed

Clarification of operational status at first sight, and PCs with problems like policy violations can be displayed with a click

Click on the number of PCs for the department, and a detailed list of PCs is displayed

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V14.2 New Features

Click the number of PCs, and PC inventory information for the department is displayed

Press the Show Details button, and a list of the number of PCs for each department is displayed

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Copyright 2012 FUJITSU LIMITED

Feature 8: Display and Handling of Operational Status (3)

PC log search can be browsed from the Inventory Information window linked with Systemwalker Desktop Keeper

Operation logs of the PCs that started prohibited software can easily be browsed

PC log search can be browsed from the Inventory Information window linked with Systemwalker Desktop Keeper

Operation logs of the PCs that started prohibited software can easily be browsed

List of PCs per department

Log search window

Systemwalker Desktop PatrolSystemwalker Desktop Keeper

PC inventory information

Cross-reference

V14.2 New Features

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Displays the search window for Systemwalker Desktop Keeper

PC inventory information

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Copyright 2012 FUJITSU LIMITED

Action and notifications to PCs with problemsReduces the load on administrators by automatically sending reminders

and action request messages to the users of PCs with no inventory informationcollected and no security patches applied

Administrators, too, can send messages to users, ensuring problems are solved quickly

Action and notifications to PCs with problemsReduces the load on administrators by automatically sending reminders

and action request messages to the users of PCs with no inventory informationcollected and no security patches applied

Administrators, too, can send messages to users, ensuring problems are solved quickly

Feature 8: Display and Handling of Operational Status (4)

User

Action results check

Administrator

ActionList of PCs that require action

(e.g. PCs that are violating the security policy)

Action results

Send pop-up messages with action requests automatically

Administrator to send the message

V14.2 New Features

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Copyright 2012 FUJITSU LIMITED

Feature 9: Reflecting Organizational Information

Automatically reflects changes in the Active Directory OU* and user informationto the Asset Management Ledger

Cuts down management costs by reducing the burden of reflecting organizational information changes caused by personnel turnover to the Asset Management Ledger

Automatically reflects changes in the Active Directory OU* and user informationto the Asset Management Ledger

Cuts down management costs by reducing the burden of reflecting organizational information changes caused by personnel turnover to the Asset Management Ledger

Active Directory

Changes

Asset Management Ledger

Changes

*OU: Organizational Unit

Auto-reflection

Automatically reflects the organizational information changes by linking with the Active Directory

If there is no linkage with the Active Directory, the organizational information changes can be imported as CSV files.

Import information as a CSV file

Changes to user information andorganizational

information

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Feature 10: Auto Detection of ICT Equipment/Devices (1)

Auto detection of ICT equipment/devices per segmentAn Auto Detection Terminal (ADT) is installed on each segment. The auto detected ICT equipment/devices are displayed in theList of Unregistered Device window, and device information in this window is reflected in the Asset Management Ledger.

Auto detection of ICT equipment/devices per segmentAn Auto Detection Terminal (ADT) is installed on each segment. The auto detected ICT equipment/devices are displayed in theList of Unregistered Device window, and device information in this window is reflected in the Asset Management Ledger.

Copyright 2012 FUJITSU LIMITED15

Segment B

Segment A

Segment C

Retrieved information Corporate Server

List of Unregistered Device

- Device type- OS type- IP address- MAC address- Computer name- Manufacturer name- Detection date/time

ADT

ADT

ADT

V14.2 New Features

Asset Management

Ledger

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Copyright 2012 FUJITSU LIMITED

Feature 10: Auto Detection of ICT Equipment/Devices (2)

Batch Auto Detection of ICT Equipment/Devices on a NetworkThe ICT equipment/devices on a network can be batch auto detected

in a range of specified segments without having to install an Auto Detection Terminal (ADT) in each segment.

Batch Auto Detection of ICT Equipment/Devices on a NetworkThe ICT equipment/devices on a network can be batch auto detected

in a range of specified segments without having to install an Auto Detection Terminal (ADT) in each segment.

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V14.2 New Features

Segment B

Segment A

Segment C

Retrieved information (Note)

Asset Management

Ledger

Corporate Server

- Device type- OS type- IP address- MAC address- Computer name- Manufacturer name- Detection date/time

List of Unregistered Device

AdministratorSetting a range of network segments that device information is retrieved for

Note: For devices that do not support SNMP, only IP address anddetection date and time are retrieved

No ADT required

No ADT required

No ADT required

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Copyright 2012 FUJITSU LIMITED

Feature 11: Collecting Logs of Operations

Obtains logs of PC operationsAdministrator can track user operations on PCs including date and time

and what warning messages were issued, etc.

Obtains logs of PC operationsAdministrator can track user operations on PCs including date and time

and what warning messages were issued, etc.

Checks the history of user operations from

operation log files

Operation files per user are stored in the folder

by each CT.Logs for up to 4 months

can be stored. Log

Corporate Server

Administrator

Users

Warning/termination information when prohibited

software was started

Window titles displayed by the user

System startup time/shutdown time

Logon/logoff user name and time

Records of user operations and operation date/time

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V14.2 New Features

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Copyright 2012 FUJITSU LIMITED

Operating Environment (1)

Corporate Server: CS (*1)Domain Server: DS (*2)

Client Terminal: CT (*3)Auto Detection Terminal: ADT

Windows Server 2008 R2, Foundation Edition Windows Server 2008 R2, Standard Edition (Service Pack none/2)Windows Server 2008 R2, Enterprise Edition (Service Pack none/2)Windows Server 2008 Standard without Hyper-V (Service Pack none/1/2) (*4)Windows Server 2008 Enterprise without Hyper-V (Service Pack none/1/2) (*4)Windows Server 2008 Foundation (Service Pack none/2) (*4)Windows Server 2008 Standard Edition (Service Pack none/1/2) (*4)Windows Server 2008 Enterprise Edition (Service Pack none/1/2) (*4)Windows Server 2003 R2, Standard x64 Edition (Service Pack none/2)Windows Server 2003 R2, Enterprise x64 Edition (Service Pack none/2)Windows Server 2003 R2, Standard Edition (Service Pack none/2)Windows Server 2003 R2, Enterprise Edition (Service Pack none/2)Windows Server 2003, Standard x64 Edition (Service Pack 1/2)Windows Server 2003, Enterprise x64 Edition (Service Pack 1/2)Windows Server 2003, Standard Edition (Service Pack none/1/2) Windows Server 2003, Enterprise Edition (Service Pack none/1/2)

Windows Server 2008 R2, Foundation EditionWindows Server 2008 R2, Standard Edition (Service Pack none/2)Windows Server 2008 R2, Enterprise Edition (Service Pack none/2)Windows 7 Home Premium/Professional/Ultimate/Enterprise (Service Pack none/1/2) Windows Server 2008 Standard without Hyper-V (Service Pack none/1/2) (*4)Windows Server 2008 Enterprise without Hyper-V (Service Pack none/1/2) (*4)Windows Server 2008 Foundation (Service Pack none/2) (*4)Windows Server 2008 Standard (Service Pack none/1/2) (*4)Windows Server 2008 Enterprise (Service Pack none/1/2) (*4)Windows Server 2003 R2, Standard x64 Edition (Service Pack none/2)Windows Server 2003 R2, Enterprise x64 Edition (Service Pack none/2)Windows Server 2003 R2, Standard Edition (Service Pack none/2)Windows Server 2003 R2, Enterprise Edition (Service Pack none/2)Windows Server 2003, Standard x64 Edition (Service Pack 1/2)Windows Server 2003, Enterprise x64 Edition (Service Pack 1/2)Windows Server 2003, Standard Edition (Service Pack none/1/2) Windows Server 2003, Enterprise Edition (Service Pack none/1/2) Windows Vista Home Basic/Premium 64-bit (Service Pack none/1/2) Windows Vista Business/Ultimate/Enterprise 64-bit (Service Pack none/1/2) Windows Vista Home Basic/Premium (Service Pack none/1/2) Windows Vista Business/Ultimate/Enterprise (Service Pack none/1/2) Windows XP Home Edition/Professional (Service Pack none/1/1a/2/3)

*1: For Windows Server 2003 X64 Edition and Windows Server 2008 64-bit, CS runs on 32-bit mode. Also, IIS needs to be run on the 32-bit compatibility mode.

*2: For Windows Server 2003 X64 Edition and Windows Server 2008 64-bit, DS runs on the 32-bit mode.*3: Operations on the Terminal Service Client are not supported. *4: Server Core cannot to be used.

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Copyright 2012 FUJITSU LIMITED

Operating Environment (2)

Asset Console: AC

Windows 7 Home Premium/Professional/Ultimate/Enterprise (Service Pack none/1/2) Windows Vista Home Basic/Premium (Service Pack none/1/2) Windows Vista Home Basic/Premium 64-bit (Service Pack none/1/2) Windows Vista Business/Ultimate/Enterprise (Service Pack none/1/2) Windows Vista Business/Ultimate/Enterprise 64-bit (Service Pack none/1/2) Windows XP Home Edition/Professional (Service Pack none/1/1a/2/3)

Database is shared with Systemwalker Desktop Patrol. No dedicated database is required.

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Copyright 2012 FUJITSU LIMITED

Operating Environment (3)

Corporate Server: CSDomain Server: DS

Asset Console: ACClient Terminal: CT

Auto Detection Terminal: ADT

VMware Infrastructure 3VMware vSphere 4Microsoft Hyper-V

VMware Infrastructure 3VMware vSphere 4VMware View 3VMware View 4Citrix XenDesktop 4.0Citrix XenDesktop 5.0Microsoft Hyper-V

VM operation (software that can be used on virtual OS operations)

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Copyright 2012 FUJITSU LIMITED

Installation Case Example: Client E (Distribution Company)

Entire system image

Client PC

Approx. 1800 pieces of equipment

Head office/Region A

Asset Management Ledger

Systemwalker Desktop PatrolCorporate Server/ Asset Console

Region C

Region D

Asset Console

System imageAsset management

consoleAsset Management Ledger

Corporate ServerAsset management

terminalAsset information (Inventory

information) collection

Asset information registration

Asset information reference Asset Terminal

Asset information registration

Clarification of IT asset/TCO reductions by visualizationIT asset management using Systemwalker Desktop Patrol ensures:

(1) Reduction in management man-hours(2) Clarification of asset information status and best placement of

assets(3) Cost reductions through secure management of contracts

(leasing and rental)

Checks equipment loss and theft by taking inventory using barcodesIT asset inventory using Systemwalker Desktop Patrol ensures:

(1) Clarification of equipment movement(2) Quick detection of equipment loss and theft(3) Improvement in depreciation credibility by taking inventory

accurately

Benefits of installation

System configuration

Management per department

Asset Console

Asset Console

Region B

Group Network

Company-wide management

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Copyright 2012 FUJITSU LIMITED

- Systemwalker and Interstage are registered trademarks of Fujitsu Limited.- Windows is a registered trademark of Microsoft Corporation in the United States

and other countries.- UNIX is a registered trademark of The Open Group in the United States and

other countries.- Oracle and Java are registered trademarks of Oracle and/or its affiliates.- IBM is a trademark of International Business Machines Corporation.- Other company names and product names used in this document are

trademarks or registered trademarks of their respective owners.- The company names, system names, product names, and other proprietary

names that appear in this document are not always accompanied by trademark symbols (TM or ®).

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Trademarks

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Copyright 2012 FUJITSU LIMITED