introduction - brunswick bowling...introduction the purpose of this troubleshooting guide is to...

Frameworx Scorer Service Manual - Troubleshooting 1

IntroductionThe purpose of this troubleshooting guide is to provide fast solutions to prob-lems that a bowling center may experience. Using this guide prior to contactingBrunswick’s Customer Response Center will not only speed your troubleshoot-ing efforts, but will give Brunswick’s technicians valuable information shouldcalling the Response Center be necessary.

Before attempting to troubleshoot any situation, obtain as much informationrelating to the malfunction as possible. This information can be obtained frombowlers, control desk operators or by simple observation. Make sure that theinformation provided to you from other sources is accurate. Many times theperson providing the information will have a different perspective of the equip-ment than that of a mechanic or may use different terms to describe the situation.This leads to misunderstanding as to what the defect is. Inaccurate or misinter-preted information will cause delays, add cost by replacing good parts andeventually lead to frustration.

It is also important to not automatically assume that a board or cable is bad whena malfunction occurs. Many times an error occurs because of improper opera-tions, improper setup, or a onetime event that causes a failure. Cycling power(turning power off, then on) will usually correct these situations.

If the failure seems to be caused by a bad circuit board, verify this by replacingthe suspected board with one that is known to be functional. If the replacementboard solves the problem, verify that the board removed is actually defective byinstalling it in another unit. Many times, failures are caused by a bad connectionthat is solved by replacing the board or by simply reseating it or checking it’sconnectors. Numerous circuit boards have been sent to Brunswick for repaireven though there was nothing wrong with them. Again, this leads to unneces-sary maintenance costs for the center.

This guide contains flowcharts to help the mechanic quickly solve commonproblems that may be encountered. It is assumed that the troubleshooter isfamiliar with the components and terminology used in the Frameworx systemand the basic operation of a multimeter and cable testers. For additional infor-mation about these topics, consult the Scoring System Service Manual(57-900351-000) or the instruction manual that was sent with the multimeter ortester.

2 Frameworx Scorer Service Manual - Troubleshooting

Intentionally Blank


One Lane Pair is "Offline" At The Control Desk

R eseat the E thernetboard ins ide the

LG P

C heck the cablebetween the H ub

and the LG P .

R eplace the LG PE thernet Board.

Is th e H u b 's L in k L E D fo r tha tlan e p a ir on ?

(S e t th e H u b S w itc h to LN K )

NO V erify that the10BaseT C able isp lugged in at theH ub and at the

LG P .

Y ES

S tart H ere

C yc le power to theP rim ary console orLG P of the affec ted

lane pair

P ut the lane "O n Line" us ingthe X func tion atthe scorer s tatus

sc reen.

V erify that the LaneP air is NOT in

S tand A lone m ode.(S ee M aintenance

M enu)

D id the S corercom e back on?

R efer to theF lowchart "T heoverhead and

lower m onitors w illnot turn on

Is this aT eam worx orS kyworx Iane

R efer to thef lowchart "B oth

O verhead m onitorsw ill not turn on

(S kyworx/T eam worx)"

Y ES

NO

Y ES

NO

V erify that the lef tlane num ber iscorrec t for the

scorer (S eeM aintenance M enu)

Is powerpresent at the LG P of

the affec tedLanes?

Y ES

NO

C heck the fuses atthe LG P for theaffec ted lanes .

R eplace the P owerS upply in the LG P

for the affec tedLanes

C onnec t the10BaseT C able to aknown working port

on the H ub.

TroubleshootingCommunications Problems to the Lanes


S tart H ere

All Lanes Are "Offline" At The Contro l Desk

Put the lanes "O n Line" us ingthe X func tion atthe scorer s tatus

sc reen.

C yc le P ower to theC M S C om puter

using the H altsyscom m and

V erify that the 50O hm T erm inators

are properlyconnec ted at eachend of the H ub's

coaxial cable.

A re any lights "on" at theE thernet H ub(s )?

V erify that the H ubis plugged in to a

working poweroutlet

R eplace the H ub /H ub Power S upply

NO

YES

D oe s the a c tivity ligh t o n th e H ubflas h w h en a tte m p ting to a cc e ss

a la ne fro m th e d e sk ?

YESNO

C yc le P ower to theH ub(s )

R eboot all scorersby cycling power tothe Prim ary console

or LG P

R eseat the C M SE thernet PC B to

ensure a goodconnec tion.

R eplace the C M SE thernet PC B .

(You m us t configurethe new P C B )

C heck the cablebetween the C M SC om puter and the

H ub.

R econf igure theC M S Ethernet PC B

using theconf iguration

diskette

V erify that power ispresent at all LG Ps.

C ontac t B runswick'sC ustom er R esponseC enter for ass is tance

with the follow ingprocedures


One Low er Monitor W ill Not Turn On

Start Here

Is the problemwith the primary

console?

Check The cablebetween the

Console ControllerPCB and the relay

Y ES

NO

Check the Voltageinput cable to the

AuxiliaryTransformer

Are the LEDs on theConsole Controller PCB

O n or F lashing?

NO

Y ES

Check for theproper input voltage

to the SecondaryTransformer

Check the Fusesfor the Secondary

Transformer

Check the Fusesfor the Auxiliary

Transformer

Check the wiring toJ7 of the Console

Controller PCB

Is the 12VDC relayfor the monitor

energizing?

Y ES

NO

Check the M G ainadjustment for the

CRT

Check the videocable between the

Console V ideo PCBand the V ideo

Processor Module

Check the 120VACcable between therelay and the V ideoProcessor Module

Check the 120VACcable between the

transformer and therelay

Replace the V ideoProcessor Module

Is there Approx..12VDC at J6 of theConsole Controller

PCB?

NO

Y ES

Replace the Relay

Check the LLANcable to the

Console ControllerPCB

Replace theConsole Controller

PCB

Replace theConsole V ideo PCB


PCB

Replace the CRT

Console Monitor/Video Problems


Both Low er Monitors W ill Not Turn On

S tart H ere

C heck for theproper input voltageto the trans form ers

in both consoles

Y ES

NO

C yc le power to theprim ary console.

L is ten c losely to thesound com ing fromthe hard drive (H D )

D id you hear theH D spin up? (D rive

LE D O n)

C heck the powercable to the H D

C heck the ribboncable between the I/O P C B and the

H D

C heck theconnec tions for the

S IM M (s ) on theM otherboard

R eboot the Prim aryC onsole w ith the

C M O S M aintenanceboard ins talled in the

M otherboard

R eplace the I/OP C B

R eplace the H D

M ake sure that theribbon cable

between the I/OP C B and the H D isp lugged in correc tly

A fter the initial"power on" beeps , do the

consoles beep again after 30- 180 seconds?

NOR eseat all boards inthe m otherboard to

verify properconnec tions

R eplace theC onsole V ideo

B oard

If the R em ote V ideoB oard is present,check the jum persettings for both

video boards

Y ES

A re the LED s on the C onsole C ontroller

P C B s on or f lash ing

Y ES

NO C heck the fuses forthe trans form ers in

both consoles

C heck the LLA Ncable between the I/O P C B and the

C onsole C ontrollerP C B

C heck the cablesfrom the

trans form er to theC onsole C ontroller

P C B

R eplace theC onsole C ontroller

P C B

R eplace the I/OP C B

R eplace the H DR eplace theM otherboard


The Picture On One Low er M onitor Is Bad

Start H ere

C heck the cable fromthe Console V ideoPCB to the V ideoProcessor PC B

Adjus t the screenusing the controls

located on the V ideoProcessor PC B and

the Adjustment PC B.

NO

R eseat the C onsoleV ideo PCB in the

motherboard

Y ESIs the problem withfocus, screen

brightness or imagepos itioning?

R eplace the V ideoProcessor PC B

R eplace theC onsole Video PC B

R eplace the picturetube


The Picture On Both Low er M onitors Is Bad

Start Here

Reseat the ConsoleV ideo PC B in the

motherboard

Adjust the screenusing the controls

located on the V ideoProcessor PC Bs and

the Adjus tment PCBs.

NO

Replace theConsole V ideo PC B

YESIs the problem withfocus, screen

brightness or imagepositioning?

Replace the V ideoProcessor PC Bs

for both lanes

Replace the pic turetube for both lanes


The Overheads And Low er Monitors W ill Not Turn On

Start Here

Check for theproper input voltage

to the primaryconsole

Cycle power tp theprimary console. Lis ten

closely to the soundcoming from the hard

drive (HD) or look at thedrive LED

Replace the V ideoBoards

Check the jum persettings for both

video boards

YES

NODid you hear theHD spin up? (D rive

LED O n)

Check the powercable to the HD

Check the ribboncable between the I/O PCB and the

HD

Check theconnections for the

SIM M(s) on theMotherboard

Reboot the Prim aryConsole with the

CM O S Maintenanceboard installed in the

Motherboard

Replace the I/OPCB

Replace the H D

Make sure that theribbon cable

between the I/OPCB and the HD isplugged in correctly

A fter the initial"power on" beeps, do the

consoles beep again after 30- 180 seconds?

NOReseat all boards inthe m otherboard to

verify properconnections

YES Replace the I/OPCB

Replace the H DReplace theMotherboard


No Keyboard Operation For One Lane

Start Here

Cycle Power to theLG P

Is this aTeamworx

(Solution 3)console?

Cycle power to theSecondary

Console, thencycle power to thePrimary Console

D id bothconsoles beep?

Check for ACvoltage at J7 of theConsole Controller

PCB

Is the voltageapprox.

14VAC?

Repair or replacethe faulty power

cable.

Check the cablefrom the keyboard

to ConsoleController PCB


Console ControllerPCB

D id the affected console beep when power

was applied?

Y ES

Y ES NO

NO

NO

NO

Y ES

Y ES

Check for properjumper settings on

the ConsoleController PCB

Does the monitor on the affected console

turn on?

Y ES

NO

NO


PCB


14VAC?

Check for blownfuses in the

Transformer forthat console.


PCB

Y ES

Replace Keyboard

Is the problemon the primary

console?NO

Check for powerinput to theSecondary

Transformer

Check the fuses forthe SecondaryTransformer

Y ES

Console Input Problems


No Keyboard Operation For E ither Lane

Start Here

Cycle power to theLG P

Is th is aTeamworx

(Solution 3)Console?

Cycle power to thesecondary console,then cycle power tothe primary console

D id bothconsoles beep?

Check for ACvoltage at the M iniConsole output of

the LG P

Is the voltageapprox. 14VAC?


cable(s ).

Check the cablefrom the keyboards

to the ConsoleController PCBs for

both lanes


I/O PCB:Replace the I/O

PCB

D id the both consoles beep whenpower was applied?

YES

YES NO

NO

NO

NO

YES

YES


the ConsoleController PCB

Does the m onitor on the affec ted console

turn on?

YES

NO

NO


PCB at bothconsoles


14VAC?

Check for blownfuses in the

transformer for bothconsoles .


PCBs

YES

Is the voltageapprox. 14VAC?

YES

NOCheck power input

and fuses for thesecondary

transformer in theLG P


PCB of the leftConsole

Replace thesecondary

transformer in theLG P


Console ControllerPCBs

Replace bothkeyboards


No Touchscreen Operation For One Lane

S tart H ere

C yc le power to thesecondary console,then cyc le power tothe prim ary console

R epair or rep lacethe fau lty power

cable(s ).

C heck for properjum per settings on

the C onsoleC ontroller P C B

D id the affec ted console beep whenpower was applied?

C heck the jum persettings of the

O ption P C B

Y ES

NO

NO

C heck for A Cvoltage at J7 of theC onsole C ontrollerP C B of the console


14V A C ?

C heck for blownfuses in the

trans form er for theconsole.

R eplace theT ouchscreen

C ontroller(In terface)

Y ES

C heck the LLA Ncable to the C onsole

C ontroller P C B


P C B

R eplace the O ptionP C B

Is any entry tothe sc reenposs ib le?

C alibrate thetouchscreen (S ee

M aintenance M enu)

Y ES

NO

R eplace thetouchscreen

R eplace theT rans form er


No Touchscreen Operation For Either Lane

Start Here

Cycle power to thesecondary console,then cycle power tothe primary console


cable(s).


both ConsoleController PCBs

D id the affected consoles beep whenpower was applied?

Check the jumpersettings on both

O ption PCB

YES

NO

NO


PCBs at bothconsoles


14VAC?

Check for b lownfuses in the

transform ers for theboth consoles .

Replace bothT ouchscreen

Controllers(Interface)

YES

Check the LLANcable to the Console

Controller PCBs

Replace bothConsole Controller

PCBs

Replace bothO ption PCBs

Is any entry tothe screenposs ible?

Calibrate thetouchscreens (SeeMaintenance M enu)

YES

NO

Replace bothtouchscreens


The Intercom And VCR Audio W ill Not W ork On One Lane Or Lane Pair

Start Here

D oes the Audiowork for th is

scorer?

D isconnect the audiocables f rom c onnections

J2 and J3 on theC onsole Audio P CB of

the prim ary console w iththe problem

Y ES

NO

R econnect thecable to J3 of the

audio PC B

C heck the cablefrom J1 to J 3 of the

prior prim aryconsole's audio

PC B.

D oes the audios till func tion?

C heck the cablebetween J3 of theprim ary console

and J1 of thesecondary console

NO

Y ES

R eplace the AudioPC B in the

secondary console

R econnect J2 of theaudio PC B. D isconnectthe cables from J2 andJ3 at the next prim aryconsole's audio P C B

D oes the audiofunc tion properly?

C heck the cablebetween J1 and the

prior P rim aryC onsole

R eplace the AudioPC B in the prim ary

console

NOY ES

R eplace the AudioPC B in the prim ary

console

R eplace the audioT erm inator (If

present)

D oes the problemaffec t both lanes of

the lane pair?

NO

Y ES

Is the problem withthe prim aryconsole?

Y ES NO

C heck the speakerand wiring to the

Speaker


PC B in thesecondary console

R eplace theC onsole C ontrollerPC B in the prim ary

console

Note: Unless otherwise specified, all cable connections referenceconnectors that are located on Console Audio PCBs

Verify that thejum per s etting forthe C onsole Audio

PC B of the af fec tedconsole is correc t

Audio Problems


The Intercom And VCR Audio W ill Not W ork On Multip le Lanes

Start Here

Cyc le power to theCM S A /V box

Does the Audiowork for th is

scorer?

D isconnect the audiocables from connections

J2 and J3 on theConsole Audio PCB of

the first prim ary consoleconnected to the A/V box

YES

NO

Reconnect thecable to J3 of the

audio PCB

Check the CableFrom the A /V Box

to J1 of the firstprimary console

Does the audios till func tion?

Check the cablebetween J3 and J1

of the secondaryconsole

NO

YES

Replace the AudioPCB in the

secondary console

Reconnect J2 of theaudio PCB. D isconnectthe cables from J2 andJ3 at the next primaryconsole's audio PCB

Does the audiofunction properly?

Check the cable toJ1 of the Audio

PCB

Replace the AudioPCB

NOYES

Replace the AudioPCB in the A /V Box

Replace the AudioPCB in the 1s t

primary console

Replace the audioT erm inator (If

present)

Cyc le power to theCM S C om puter

us ing the HaltsysComm and


The Intercom W ill Not W ork On One Lane Or Lane Pair

Start H ere

D oes the Intercomwork for this

scorer?

D isconnect the audiocables from connections

J2 and J3 on theC onsole Audio PC B of

the prim ary console withthe problem

YES

NO

R econnect thecable to J3 of the

audio PC B

C heck the cablefrom J1 to J3 of the

prior prim aryconsole's audio

PC B.

D oes the audiostill function?

C heck the cablebetween J3 of theprim ary console

audio PC B and J1of the secondary

console audio PC B

NO

YES

R eplace the AudioPC B in the

secondary console

R econnect J2 of theaudio PC B. D isconnectthe cables from J2 andJ3 at the next prim aryconsole's audio PC B

D oes the audiofunction properly?

C heck the cablebetween J1 and the

prior P rim aryC onsole

R eplace the AudioPC B in the primary

console

NOYESR eplace the AudioPC B in the primary

console

R eplace the audioT erm inator (If

present)

D oes the problemaffect both lanes of

the lane pair?

NO

YES

Is the problem withthe prim ary

console?

YES

NOC heck the wiring tothe M icrophone


PC B in thesecondary console

R eplace theC onsole C ontrollerPC B in the primary

console

D oes the V CRaudio work on the

lane(s )?

U se the F lowcharttitled "T he IntercomAnd VC R Audio W ill

N ot W ork O n O neLane O r Lane Pair"

NO

YES


The Intercom Audio W ill Not W ork On Any Lane

Start Here

C yc le power to theC M S A /V box

C yc le power to theC M S Com puter

us ing the H altsysC om m and

D oes the VCRaudio work on the

Lanes?

U se the flowcharttitled "T he Intercom

And VC R AudioW ill N ot W ork O n

Any Lane

Verify that the Handsetcabling is p lugged into

the proper connectors atthe back of the A /V Box

D oes the Intercomwork in onedirec tion?

C heck for a badhandset H ook

Switch

C an the bowlerhear you at the

console?

C heck the Volum eLevel on the

H andset

NO

Y ES

C heck the C ablesfrom the handset to

the A /V Box

R eplace theH andset

Y ES

NO

NO

Y ES

C heck theconnections ins idethe connector for

the Lane Audio O utat the A /V Box

R eplace the A /VBox


Scorer Locks Up W hen Displaying An Exciter Graphic

Start H ere

C yc le power to thePrim ary C onsole or

the LG P

Is th is the firs t tim e th ep ro b le m ha s o cc u re d fo r

th is lan e?

Y ES

R eseat the R em oteV ideo board ins ide

the LG P.

NO

Y ES

R eplace theR em ote V ideo

board ins ide theLG P.

D oes the scorerlock up on the sam e graphic

each tim e?

R eplace the HardD rive

NO

Overhead Monitor/Video Problems


One Scorer Overhead M onitor W ill Not Turn On

Start Here

Swap the V ideocables at the top ofthe overheads for

the lane pair.

Does the problemmove to the other

monitor?

Swap the videocable for the

overhead at theRemote V ideo

PCB.

Y ES

Does theproblem move back

to the originalmonitor?

Reseat the RemoteVideo board inside

the LG P.

Check the videocable for a badconnection orbroken wire.

NO

NO

Y ES

Replace theRemote V ideo

board inside theLG P.

Check the fuses inthe O verhead

Does the relayinside the overheadmonitor energize?

Replace the V ideoProcessor Module.

Check the wires tothe relay for good

connections.

Is there 12VDC atJ4 of the V ideoReceiver PCB?

NO

Y ES

Replace the Relay

Y ES

Check the cablefrom the top of themonitor to J1 of theVideo Receiver PCB

for goodconnections.

NO Is there AC Voltage atJ2 of the V ideoReceiver PCB?

Y ES

Replace the V ideoReceiver PCB

Replace theTransformer

NO

Replace the P ictureTube.

Is there 120VAC atboth the input ANDoutput of the relay?

Y ES

NO

Cycle power to theLG P or Primary

Console


Start Here


the LG P.

Check the videocables for badconnections orbroken wires.

Replace theRemote V ideo


Check the fuses forboth overheads

Check the inputvoltage setup forboth overheads

Both Overhead M onitors W ill Not Turn On (Pow erw orx / Touchw orx)

Check if themonitors are in T V

mode


Start Here

YES

NO

Cycle power to theprim ary console. L is ten

closely to the soundcoming from the hard

drive (HD) or look at thedrive LED

D id you hear theHD spin up? (Drive

LED on)

Check the powerCable to the HD

After theinitial "power on"

beeps, do the consolesbeep again after

30 - 180seconds?

NO

YES


SIM M(s) on theMotherboard

Replace theMotherboard

Replace the I/OPCB

Replace the HD

Make sure that theribbon cable

between the I/OPCB and the HD isplugged in correc tly

Reseat the allboards in the

motherboard toverify properconnections

Replace theRem ote V ideo

Board

Check the fuses inboth overheads

Check the overheadvideo cable between

the R emote V ideoBoard and the

overhead monitors

Both Overhead M onitors W ill Not Turn On (Skyw orx/Team w orx)

Check the ribboncable between the I/O PCB and the

HD

Cycle power to thePrimary Console with

the C MO SMaintenance board

installed in theMotherboard

Replace the I/OPCB

Replace the HD


One TV-Only M onitor W ill Not Turn On

Start H ere

Is the TV O n ly B o ard p re se n tw h en vie w in g d ia gn os tic 's

"Te s t 48 5 D evice s " ?

C heck the fuses inthe O verhead

YES

D oes the P insetterturn on and off

correc tly?

NO

YES

C heck the videocable at the top of

the O verhead

D oes the relayinside the overheadm onitor energize?

R eplace the V ideoProcessor M odule.

C heck the wires tothe relay for good

connec tions.

Is there 12VD C atJ3 of the T V O nly

PC B ?

NO

YES

R eplace the R elay

YES

NO

R eplace the P ic tureT ube.

Is there 120VA Cat both the inputAND output of

the relay?

YES

NO

C heck the LLANcable at the top of

the m onitor

C heck the LLANcable between theP insetter In terfaceand the O verhead.

C heck the LLANcable ins ide the

overhead betweenthe top of the m onitorand the T V -O nly PC B

NOC yc le power to thePrim ary C onsole or

LG P

C heck the cablefrom the top of them onitor to J1 of the

T V O nly PC B forgood connections .

Is there A C V oltage atJ2 of the T V O nly

PC B ?

YES

R eplace the T VO nly PC B

R eplace theT rans form er

NO

C heck LLA N cablebetween the LG PI/O PC B And T he

P insetter In terface.

R eplace the LG PI/O PC B.

C heck the fuses inthe overhead and

power to theoverhead

R eplace the T VO nly PC B


The Picture On One Scorer Overhead M onitor Is Bad

Start Here

Swap the V ideocable at the top ofthe overheads for

the lane pair.

D o e s th e pro b lem m o veto th e o th e r m o n ito r?

Swap the videocable for the

overhead at theRemote Video

PC B.

Y ES

D oe s th e p rob le m m o veb a ck to the o rig in a l

m o n ito r?


the LGP.

Check the videocable for a badconnection orbroken wire.

NO

NO

Y ES

Replace theRemote Video



located on the VideoProcessor PCB and

the Adjustment PC B.

Adjust the screenusing the

Pincushion controlson the V ideo

Processor Module

Check the wires tothe V ideo Receiver

board for goodconnections.

NO

Check the V ideocable from the VideoReceiver PCB to theVideo Processor for

good connections

Replace the V ideoProcessor PCB.

Is the problem withfocus, screen

brightness or imagepos itioning?

Y ES

Replace the picturetube

Check the V ideoConnector at the

top of the overhead.


The Picture On Both Scorer Overhead M onitors Is Bad

Start H ere

Reseat the Rem oteV ideo board inside

the LG P.

Replace theRem ote V ideo

board ins ide theLG P.


located on the V ideoProcessor PCB and

the Adjus tm ent PCB.

Check the cablesfrom the Rem ote

V ideo PC B to bothoverhead m onitors .

NO

Replace both V ideoReceiver PCBs

Replace both V ideoProcessor PCBs

Is the problem withfocus , sc reen

brightness or im agepos itioning?

Y ES

Replace bothpic ture tubes

Is the problemfor the T V /VC R

pic ture only?

NO

Y ESCheck the V ideo

T erminator on theRem ote V ideo PC B

at the las t lane

Check the G lobalV ideo Cable at the

Rem ote V ideo PC Bon the affec ted lane

pair

Replace theRem ote V ideo PC B

Problems with the g lobal v ideocable and v ideo term inator ma y

effect multiple lanes.

Note


The Picture On One Or M ultip le TV-Only Overhead M onitor(s) Is Bad

Start H ere

Adjus t the sc reenus ing the controls

located on the V ideoProcessor P CB and

the Adjus tm ent P CB .

NO

R eplace the V ideoProcessor P CB .

YES

Is the problem withfocus, sc reen

brightness or im agepositioning?

R eplace the picturetube

Is there a dark line onthe screen or does the

screen roll?

C heck the wires tothe T V-O nly board

for goodconnec tions .

C heck the V ideocable from the

T V -O nly PC B to theV ideo P rocessor for

good connections

R eplace theT V -O nly PC B

C heck the videoconnec tion at the

prior T V -O nlyM onitor

C heck the videocable at the top ofthe overhead for abad connec tion.

NO

YES Adjus t the H or.control in the CM S

A/V box.

D oes theproblem effec t only

one m onitor?

D oes the problemoccur with both tape

and T V s ignals?NO

YES

NO

YES

D oes the Problemoccur with just the

T ape s ignal?

YES

C lean/replace theVC R

C heck the inputs ignal from theantenna, cable

com pany or satelitereceiver

NO

C heck the V ideoterm inator at the

last T V-O nlyM onitor

C heck the G lobalAudio cable

connec tions ateach T V-O nly

M onitor

C hange the C M SA/V Box


M is-scoring On One Lane (CCD Scanners)

Start Here

Is the m is -score byone or two pins only?

YES

NO

Plug the scannertester into the tes terconnector and veiw

the inform ation on the"Norm al" screen

Check the 1st-2ndball light adjustment

Check the balldetec tor alignment.

Check theadjustm ent on theadjacent lanes as

well.

Is the1st /2nd ball

indication correc t onthe scanner tester?

Does the Ball detectorindicate when the ball

detec t beam is blocked?

Adjust the take dataand the 0 degree

(AM F - Sweep up)switches

Check the wiringfrom the pinsetterto the CC D DataProcessor Box.

Replace the T akeData R elay in A-2

P insetters (Ifequipped)

Calibrate the CC DCamera using the

scanner tester

Check the pinconditions for that

lane.

Check for shiney oroily spots on the pit

curtain

Check for irregularbends in the pit

curtain

NO

YES

YES

NO

Check for properoperation of the

pinsetter

Note

If a 2nd infrared ball detector for o p tional e quip mentsuch as automatic tri gg erin g is p resent, verif y that it

is not interferin g with the CCD ball detector.

Replace the balldetec tor

Scoring Prblems


Start H ere

D o you have aBrunswick A or A2

pinsetter?

R eset the scannercalibration. (See

D IP switches 4,5,6)C alibrate the

cam era w ith thetes ter

R eplace the AM FInterface PC B

R eplace the CC DC am era and/or the

C CD D ataProcessor Box

H as there been anym aintenance perform ed

on both pinsetters?

Y ES

NO

D oes the ScannerT es ter's "N orm al" sc reenshow the proper score?

Verify the switchsetup in the

P insetter InterfaceBox

R eplace theP insetter C ontroller

PC B / P insetterInterface Box

Verify that the scorerconsole is configured

for the properpinsetter type

(M aintenance M enu -D iagnostics )

Mis-scoring On Both Lanes (CCD Scanner)

Y ES

NO

Y ES

NO

Verify that theswitches on the

C CD D ataProcessor PC B are

set properly.

D o thealignm ent sc reensdisplay live video

properly?

NO

C heck the V ideoC able Between the

C am era and theC CD D ata

Processor PC B

Y ES

C heck the T akeD ata and 0 degree(AM F - Sweep up)switch adjus tm entson both pinsetters

C heck for shiny oroily spots on the pit

curtain on bothm achines


No Score For One Lane (CCD Scanners)

Start H ere

Adjus t the BallD etec tor

R eplace the BallD etec tor

R eplace the CC DD ata P rocessor

Box

C heck the T akeD ata and 0 degree(AMF- Sweep up)

switch adjus tm entson the pinsetter

Is the scanner receiving aball detec t s ignal? (See

"N orm al" screen on tes ter)

Verify the switchsetup in the

Pinsetter InterfaceBox

R eplace thePinsetter Controller

PC B / P insetterInterface B ox

NO

YES

D o you haveBrunswick A-2 or A

Pinsetter?

D oes a score for the laneappear on the "N orm al"

screen of the tester?

NO

C heck the wiring tothe Ball D etector

YES

D o the T ake D ata and the 0 degree switches workproperly? (See "N orm al"

Screen of tes ter)

YES

NO

YES

NO

C heck the wiring atthe AMF Interface

PC B

C yc le the P insetter

R eplace the TakeD ata and/or the 0degree switch(es)

C heck theconnections at theN ew P in SolenoidM olex connector


No Score For E ither Lane (CCD Scanner)

S tart H ere

C heck the w iringfrom the secondarytransform er to theP insetter In terface

P erform a "C heck485 D evices"

(M aintenance M enu- D iagnos tics )


P C B

NO

YESD oes a score for the laneappear on the "N orm al"

sc reen of the tes ter?

NO

R eset the 28V A CB reaker at the

S econdaryT ransform er

YES

C heck the fuseins ide the C C DD ata P rocessor

B ox

D oes thescanner have

power

D oes the P insetterInterface B ox have

power?

NO

YES

R eplace the C C DD ata P rocessor

B ox

C heck the W iringB etween the

P insetter In terfaceB ox And the C C D

D ata P rocessorB ox

C heck the T akeD ata and 0 degree(A M F- S weep up)

switch ad jus tm entson both pinsetters

D o you haveB runswick A -2 or A

P insetter?

YES

NO

C heck the w iring atthe A M F Interface

P C B

C heck the cablebetween the Ball

D etectors and theC C D D ata

P rocessor B ox

R eplace theC am era

C heck the cablingbetween the C C D

D ata P rocessor boxand the P insetter

Interface B ox

C heck the LLA NB etween the

P insetter In terfaceB ox and the LG P

I/O PC B

R eplace the LG PI/O P C B

C heck the C lockC able B etween the

C am era and theC C D D ata

P rocessor P C B

Is the P insetterInterface present?

D oes the S cannerV ers ion m atch

those for ad jacentlanes?

YES

NO

YES

NO

R eplace thetransform er in theP insetter In terface

B ox

V erify that theswitches on the

P insetter C ontrollerP C B are set

properly


Mis-Score On Both Lanes (GS Series Pinsetters)

Start Here

NO

YES

Does theinstallation have aPinsetter Interface

Box?

Check the LLANCable Between theI/O PCB and theGS Consolidated

Electrical box

Replace thePinsetter Controller

PCB / P insetterInterface Box

Replace the LGPI/O PCB

Check the D IPswitch setting on

the P insetterController PCB (If

Present)

Replace theConsolidated

Electrical Box CPUPCB

Replace both I/OPCBs in theConsolidatedElectrical Box


No Score For E ither Lane (GS Series Pinsetters)

Start H ere

C heck the wiringfrom the secondarytransform er to theP insetter Interface

NO

YES

R eset the 28VACBreaker at the

SecondaryT ransform er

D oes theins tallation have aP insetter Interface

Box?

D oes the P insetterInterface Box have

power?

NO

YES

R eplace the LG P I/O PC B

C heck the LLANBetween the

Pinsetter InterfaceBox and the LG P

I/O PC B

R eseat T he LG PI/O PC B in them otherboard

C heck the D IPswitch setting on

the P insetterC ontroller PC B (If

Present)

R eseat T he LG PI/O PC B in them otherboard

R eplace the LG P I/O PC B

C heck the LLANC able Between the

I/O PC B and theC onsolidatedElectrical box

C heck the setup ofthe switches in theG S C onsolidated

Electrical Box

R eplace theC onsolidated

Electrical Box C PUPC B

R eplace both I/OPC Bs in theC onsolidatedElectrical Box

Verify that thescorer is NOT inm anual scoring

(See m aintenancem enu)

R eplace theP insetter C ontrollerPC B (G S Controller

PC B)

R eplace thetransform er in theP insetter Interface

Box


The Pinsetters For Both Lanes W ill Not Turn On (Non GS Pinsetters)

Start H ere

C heck the fuses forthe SecondaryT ransform er

R eplace thetransformer in theP insetter Interface

Box

NO

R eset the 28VACBreaker at the

SecondaryT ransform er

D oes the P insetterInterface Box have

power?

NO

YES


PC B

C heck the wiringbetween the

pinsetter interfacebox and both

pinsetters

C heck the LLA NBetween the

Pinsetter InterfaceBox and the LG P

I/O PC B

R eplace the LG PI/O PC B

D o the P insetters turn onwhen us ing the

M echanic O verrideswitch

YES

Are you able to turn thepinsetters on at the m achine?

NO

YES

C heck the M ainpower to both

P insetters

Verify that all thepower interlockswitches on the

pinsetters are in theproper pos ition

C heck the powerfuses for the

pinsetter (If Present)

Is the P insetterInterface lis ted as

present?

Perform a "C heck485 D evices"

(Maintenance Menu- D iagnostics)

NO

YES

C heck the wiringfrom the SecondaryT ransform er to theP insetter Interface

Pinsetter Problems


The Pinsetters For Both Lanes W ill Not Turn On (GS Pinsetters)

Start Here

Check the wiringfrom the secondarytransformer to theP insetter Interface

NO

YES

NO

Reset the 28VACBreaker at the

SecondaryT rans form er

Is a P insetterInterface installed on

the lane pair?

Does the P insetterInterface Box have

power?

NO

YES

Replace theController PC B(G S C ontroller

PCB)

Check the wiringbetween the

pinsetter interfacebox and both

pinsetters

Check the LLANBetween the

P insetter InterfaceBox and the LG P

I/O PCB

Replace the LG PI/O PC B

Do the Pinsetters turn onwhen using the

M echanic O verrideswitch

YES

Do the pinsetters turn onwhen using the pinsetter's

diagnostics mode?NO

YES

Check the M ainpower to both

P insetters

Verify that all thepower switches forthe pinsetters are inthe proper position

Check the powerfuses for thepinsetter (If

P resent)

Is the P insetterInterface lis ted as

present?

Perform a "C heck485 Devices"

(Maintenance M enu- D iagnostics)

NO

YES

Replace the LG PI/O PC B

Check the setupswitches on the C PU

board in theConsolidated

E lec trical Box forproper setup

Perform a "C heck485 Devices"

(Maintenance M enu- D iagnostics)

Is the G SPinsetter present

NO

YES

Check the C om lineD isconnect switchon the G am esetter

or ConsolidatedBox

Replace theConsolidated

E lec trical Box CPUPCB

Replace bothConsolidatedE lec trical Box

I/O PC Bs

Verify that all thepower switches forthe pinsetters are inthe proper position

Does the Interface boxhave a Mechanicoverride switch?

YES

NO

Check the C om lineD isconnect switchon the G am esetter

or ConsolidatedBox

Does the Interface boxhave a Mechanicoverride switch?

NO

YES

Check the LLAN tothe G S

ConsolidatedE lec trical Box

Replace thetransformer in theP insetter Interface

box


The Pinsetter For One Lane W ill Not Turn On (All Pinsetters)

Start Here

NO

Y ES

NO ORDON'T HAVESW ITCHES

Is a P insetterInterface installed on

the lane pair?

Replace thePinsetter ControllerPCB (G S Controller

PCB)

Check the wiringbetween the

pinsetter interfacebox and the

pinsetter

Does the P insetter turnon when using theMechanic O verride

switch

Y ES

Does the pinsetter turn onat the machine?

NO

Y ES

Check the Mainpower to both

Pinsetters

Verify that all thepower switches forthe pinsetter are inthe proper position

Check the powerfuses for thepinsetter (If

Present)

Check the cablefrom the

ConsolidatedElectrical Box to the

Pinsetter

Verify that all thepower switches forthe pinsetter are inthe proper position

Replace the I/OPCB in the

ConsolidatedElectrical Box

Replace the CPUPCB in the

ConsolidatedElectrical Box

Check for power tothe pinsetter

Replace thetransformer in thePinsetter Interface

box


The A, A2 Pinsetter Does Not Cycle Properly forNo Tap, Foul, or 3rd Ball 10th Fram e (CCD Scanners)

Start H ere

Is the problemwith jus t the foul

cycle?

NO

YES

C heck the C ablingFrom the Foul Unitto the CC D D ataProcessor PC B

R eplace the FoulU nit

Is there a problem onboth lanes?

NO

C heck the D IPSwitch settings on

the CC D D ataProcessor PC B

Verify the settingsof the switches in

the PinsetterInterface Box

D oes the pinsettersweep all p ins for foul

and N o tap cyc les

C heck / replace thecycle link on the

pinsetter

Adjust the New P inSolenoid

D oes the pinsettergo to second ball after

a foul or 3rdball cyc le?

NO

YES

NO D oes the LED on therelay board in the

N PS light?

YES

NOC heck the

connection at theN PS Molexconnector

R eplace the N PSR elay PC B

D oes theSolenoid

energize?

C heck the 120VACpower from thepinsetter to the

solenoid

NO

R eplace theSolenoid

YES

YES D oes the pinsettergo to second ball after

a foul or 3rdball cyc le?

YES

C heck T he DIPSwitches O n the

C CD DataProcessor PC B

R eplace the C CDD ata Processor

Box

NO

R eplace the C CDD ata Processor

Box

C heck the cablebetween the CC D

D ata Processor boxand the N PS

YES

NOTE: NPS - NEW PINS SOLENOID


The AMF Pinspotter Does Not Cycle Properly forNo Tap, Foul, or 3rd Ball 10th Frame (CCD Scanners)

Start H ere

Is the problemwith jus t the foul

cyc le?

NO

YES

Check the cablingfrom the Pinspotter

to the CCD D ataProcessor PCB

Replace the FoulUnit

Is there a problem onboth lanes?

NO

Check the DIPSwitch settings on

the CC D DataProcessor PCB

Replace the CC DData Processor

Box

YES

Check the wiringfrom the New Pin

Relay to theMechanic 's reset

switch

Does the LED on theNew P in relay board

light?

YES

NO

Check theconnection from the

CC D Data ProcessorBox to the AMFInterface PC B

Replace the NewPin R elay PCB

Check the wiringfrom the AMF

Interface PC B tothe affectedpinspotter

Verify the settingsof the switches in

the P insetterInterface Box


Glossary of Terms

10Base2 - The 50 ohm coaxial used in an Ethernet network. This cable is used to wire the office computer to thehubs located on the curtain wall.

10BaseT - A cable that consists of two wires twisted around one another to form what is referred to as a twistedpair. This is the type of cable that attaches the LGP to the Ethernet hubs.

Scorer Monitor - A monitor that is used to display the Scorer Console video. It can also display VCR video ifneeded.

A/P - Automatic Pinsetter.

Audio - Electronic name for sound.

Ball Detector - An optical device that sends a signal to the scanner or pinsensor to start the scoring process when-ever is senses the delivery of a ball.

Bowler Entry Station - The keyboard pedestal used in Teamworx (Solution 3) that allows the bowler to enter allthe information and selections as a Full scorer console but does not have the lower monitors.

CCD (Capacitor Charged Device) - A device that is kept in a constant state of electrical charge. When an outsideforce stimulates the device, i.e. light, electrical energy is released.

CMOS (Complementary Metal Oxide Semiconductor) chip - A type of memory chip that retains its data whenpower is turned off as long as it retains a trickle of power from a battery.

CMOS Maintenance Board - A circuit board that automatically sets up the LGP Motherboard to be compatiblewith the hard drive installed in the LGP.

Coaxial Cable - A 2-Conductor cable consisting of a single center wire surrounded by a tubular shield. Mostcoaxial cables use braided metal as the shield.

Console Video PCB - A circuit board located in the LGP that controls the video going to the lower monitors.

CPU (central processing unit) - A chip or circuit board that is the “brain” of the unit it resides in. The element thatdoes the actual adding and subtracting of 0s and 1s and the manipulation and moving of data that is essential tocomputing. It is responsible for processing and logical decision making.

CRT (Cathode Ray Tube) - A video monitor or picture tube of a display.

DC (direct current) - Rectified AC or battery voltage. A type of current that is steady and free from all fluctuation.

Deflection Coil - An electrical coil that directs the electrons generated inside a CRT to a particular location on thescreen.


Disk - A circular metal platter or Mylar diskette with magnetic material on both sides that stores programs and data.Disks are rotated continuously so that read/write heads mounted on movable or fixed arms can read/write headsmounted on movable or fixed arms can read or write programs or data to and from the disk. See also floppy disk,hard disk.

Disk Drive - The motor that actually rotates the disk, plus the read/write heads and associated mechanisms, usuallyin a mountable housing. Sometimes used synonymously to mean the entire disk subsystem.

Diskette - See floppy disk.

Download - To receive information from another modem and computer over the telephone lines. It is the opposite ofupload.

DRAM (dynamic random-access memory) - The most commonly used type of memory, found on video boards aswell as on PC system boards. DRAM is usually slower than VRAM (video random-access memory) since it has onlya single access pathway.

Error - A computer generated message indicating a failure during operation.

Ethernet - A communication protocol used by a group of computers to share information and transfer information toone another.

Extractor - A tool used to remove a terminal from its housing.

File - A collection of related records treated as a unit. In a computer system, a file can exist on magnetic tape, disk,or as an accumulation of information in system memory. A file can contain data, programs, or both.

Floppy Disk - A removable, rotating, flexible magnetic storage disk. Floppy disks come in a variety of sizes, but 3-1/2 inch and 5-1/4 inch are the most popular. Storage capacity is usually between 360K and 1.44MB. Also calledflexible disk or diskette. See also disk, hard disk.

Floppy Drive - A disk drive designed to read and write data to a floppy disk for transfer to and from a computer.

Fuse - A component that protects electrical assemblies from current overload.

Global Audio - The VCR/Intercom audio that originates at the CMS Audio/Video Box. It is called global audiobecause it is routed to all consoles.

Global Video - The VCR Video that comes from the CMS Audio/Video box in an RGBS format. It is called globalvideo because is routed to all lanes and can be displayed on any overhead monitor.

Hard Disk - A mass storage device that transfers data between the computer’s memory and the disk storage media.Hard disks are non-removable, rotating, rigid, magnetic storage disks. There are some types of hard disk with remov-able rigid media in the form of disk packs. See also disk.

Hertz - Cycles per second. The unit of measure for frequency.


Hub - A device used in the Frameworx system that changes the 10Base-2 Ethernet cabling to 10Base-T so that it canroute to the LGPs. Each hub splits the signal so that it can connect to 16 LGP (32 lanes)

Hz (Hertz) - A unit of measurement. This used to be called cycles per second.

IDE (integrated drive electronics) - A disk drive with its own controller electronics built in to save space andmoney. Many laptops use IDE drives.

Interface - A device that connects two or more different devices together.

I/O (input/output) - Input is the data flowing into your computer. Output is the data flowing out. I/O can refer to theparallel and serial ports, keyboard, video display, and hard and floppy disks.

ISA (Industry Standard Architecture) - Computers using the same bus structure and add-in cards as the IBM PC,XT, and AT. Also called classic bus. It comes in an 8-bit and 16-bit version. Most references to ISA mean the 16-bitversion. Many machines claiming ISA compatibility will have both 8- and 16-bit connectors on the motherboard.

ISA BUS - Industry Standard Architecture Bus. The type of connections used on the motherboard in the LGP thatallows the other boards to connect to Motherboard.

Laneworx - A configuration of scorers that contains consoles with monitors but does not have overhead monitors.Formally known as Solution 4.

LED (Light Emitting Diode) - A diode that produces light when electricity is applied to it. Because of their lowoperating power, they are usually used in applications where limited power is available: such as computer chipoutputs. LED’s are used to indicate on/off, yes/no, or stop/go functions. They are available in several different sizes,shapes, and colors and can be packaged in rows, arrays, or 7 segment displays.

LGP - Lane Group Processor - The electronic circuit board assembly that allows operation of a lane pair. Thischassis is located on the curtain wall in installations that do not include a scorer console. If the installation includesa scorer console the LGP is located in the Primary (left lane) console.

LLAN - Local Area Network - A term used to describe the communication used by the LGP to communicate to theCircuits boards within a lane pair. It is referred to as a local LAN because it is exclusive to a lane pair. Anothername for the serial communication used in a lane pair. Also referred to as RS-485.

New Pin Solenoid - A box installed on A or A-2 Pinsetters that can switch the pinsetter to second ball. This featureis used to provide special cycles for 1st ball foul, no tap strikes, and 3rd ball, 10th frame situations.

Network Adapter Card - Circuit card required in the expansion bus of a LGP that allows it to connect a Local AreaNetwork (LAN).

NPS - See New Pin Solenoid.

Open - Contacts in a switch or relay that are not connected; wire that is broken.

PCB - Printed Circuit Board.


Pincushion - A distortion of the screen of a CRT that causes the sides or top and bottom of picture to bend towardthe center of the screen.

Powerworx - A configuration of scorers that contains consoles with monitors and overhead monitors. The consolesare equipped with traditional keyboards. Formally known as Solution 5.

Power Supply - An electrical assembly that converts ac voltage to a controlled DC voltage.

Primary Scorer Console - The console in solutions 4 and 5 that contains the LGP in addition to its own circuitry.This is usually the Console for the left pinsetter.

RAM Memory (Random Access Memory) - A short-term storage area for information in a computer. Most com-puters have this type of memory install on small circuit boards call SIMMs. Also known as read-write memory; thememory used to execute application programs. See also memory.

Receiver PCB - A circuit board located on the lower access panel in regular monitors that adapts the incoming videoso that the Video processor PCB can use it. The PCB also determined when to turn the monitor on/off.

Relay - An electrically controlled switch.

Remote Video PCB - A circuit board located in the LGP that is controls the video going to the overhead monitors.

Scanner - An optical device that counts pins for a pair of pinsetters.

Secondary Scorer Console - The console in solutions 4 and 5 that contains limited circuitry for its own use. Onethat does not contain the LGP. See Primary Console.

SIMM (single in-line memory module) - A small circuit board that is designed to plug into special connectors onthe motherboard in a computer to provide the system with RAM memory. SIMMs come in various memory sizes(1Meg, 2Meg, etc.) and operating speeds (60ns, 70ns etc). Additionally they come in 30 pin and 72 pin styles.

Skyworx - A configuration of scorers that contains only overhead monitors. Formally known as Solution 1.

Solution 1 - The original name for the configuration now known as Skyworx.

Solution 3 - The original name for the configuration now known as Teamworx.

Solution 4 - The original name for the configuration now known as Laneworx.

Solution 5 - The original name for the configuration now known as either Powerworx or Touchworx.

Sweep Switch - See Take Data Switch.

Sweep up Switch - See Zero degree switch.

Take Data - An electronic signal, supplied by the automatic pinsetter switch cluster that causes the scanner to score.


Take Data Switch - A switch mounted to the pinsetter that causes the scanner to score. Also referred to as the 44/144 degree switch for Brunswick A/A2 machines and the Sweep Switch in AMF machines.

Teamworx - A configuration of scorers that contains Bowler Entry Stations (Mini consoles) and Overhead monitors.Formally known as Solution 3.

Touchworx - A configuration of scorers that contains consoles with monitors and overhead monitors. The consolesare equipped with touchscreens rather than traditional keyboards. Formally known as Solution 5 with touchscreens.

Transformer - A device that changes the level of an incoming voltage to a more desirable level. It can either in-crease the voltage (step up transformer) or decrease it (step down transformer).

TV-Only Monitor - A Monitor that is used to display only the VCR video. This monitor cannot display scorerconsole information.

TV-Only PCB - A circuit board located on the lower access panel in the TV-only monitors that adapts the TV/VCRvideo so that the Video processor can use it. This PCB also determined when the turn the monitor on/off.

Twisted-Pair Wire - Two insulated wires twisted together so that each wire faces the same amount of interferencefrom the environment.

Video Processor PCB - A circuit board located in the back of the monitor that adapts the video so that is can bedisplayed properly on the CRT. The Video Processor controls the Coils attached to the CRT and sends the video tothe Video Output PCB so it can be shown on the picture tube.

Zero Degree Switch - A switch located on the pinsetter that signals the scanner that the pinsetter has returned to itshome position. This signal allows the scanner to prepare for the next ball and accept another ball detect. In the AMFpinsetter this switch is referred to as the sweep up switch.

Frameworx Scorer Service Manual - Troubleshooting

© May 1998 by the Brunswick Bowling and Billiards Corporation. All rights reserved.Past Revisions: None

Frameworx, Touchworx, Skyworx, Powerworx, Teamworx, Laneworx and Rockworx are registered trademarks ofthe Brunswick Bowling and Billiards Corporation.

Reorder Part No. 57-900348-000

Confidential proprietary information. All information contained in this document is subject to change without notice.Do not reproduce or disclose without the written consent of the Brunswick Indoor Recreation Group.

Brunswick Indoor Recreation Group525 West Laketon AvenueP.O. Box 329Muskegon, MI 49443-0329U.S.A.

616.725.3300

Table of ContentsIntroduction ..................................................................................................................... 1

Troubleshooting............................................................................................................... 3Communications Problems to the Lanes ................................................................... 3

One lane pair is “Offline” at the control desk ............................................................ 3

All lanes are “Offline” at the control desk ................................................................. 4

Console Monitor/Video Problems .............................................................................. 5One lower monitor will not turn on ........................................................................... 5

Both lower monitors will not turn on ......................................................................... 6

The picture on one lower monitor is bad ................................................................... 7

The picture on both lower monitors is bad ................................................................ 8

The overheads and lower monitors will not turn on .................................................. 9

Console Input Problems ............................................................................................ 10No keyboard operation for one lane ........................................................................ 10

No keyboard operation for either lane ..................................................................... 11

No touchscreen operation for one lane .................................................................... 12

No touchscreen operation for either lane ................................................................. 13

Audio Problems ......................................................................................................... 14The intercom and VCR audio will not work on one lane or lane pair ..................... 14

The intercom and VCR audio will not work on multiple lanes ............................... 15

The intercom will not work on one lane or lane pair ............................................... 16

The intercom audio will not work on any lane ........................................................ 17

Overhead Monitor/Video Problems......................................................................... 18Scorer locks up when displaying an exciter graphic ................................................ 18

One scorer overhead monitor will not turn on ......................................................... 19

Both overhead monitors will not turn on (Powerworx/Touchworx) ........................ 20

Both overhead monitors will not turn on (Skyworx/Teamworx) ............................. 21

One TV-only monitor will not turn on ..................................................................... 22

The picture on one scorer overhead monitor is bad................................................. 23

The picture on both scorer overhead monitors is bad .............................................. 24

The picture on one or multiple TV-only overhead monitor(s) is bad ...................... 25

Scoring Problems....................................................................................................... 26Mis-scoring on one lane (CCD scanners) ................................................................ 26

Mis-scoring on both lanes (CCD scanners) ............................................................. 27

No score for one lane (CCD scanners) .................................................................... 28

No score for either lane (CCD scanner) .................................................................. 29

Mis-score on both lanes (GS-Series pinsetters) ....................................................... 30

No scorer for either lane (GS-Series pinsetters) ...................................................... 31

Pinsetter Problems .................................................................................................... 32The pinsetters for both lanes will not turn on (Non-GS pinsetters) ......................... 32

The pinsetters for both lanes will not turn on (GS pinsetters) ................................. 33

The pinsetter for one lane will not turn on (all pinsetters) ....................................... 34

The A, A-2 pinsetter does not cycle properly for No Tap, Foul, or 3rd ball, 10thframe (CCD scanners) ............................................................................................. 35

The AMF pinspotter does not cycle properly for No Tap, Foul, or 3rd ball, 10thframe (CCD scanners) ............................................................................................. 36

Glossary of Terms ......................................................................................................... 37

FRAMEWORX SCORER57-900348-000

5/98

Service Manual - Troubleshooting

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