introduction of bank of baroda

BANK OF BARODA

1.1 INTRODUCTION OF BANK OF BARODA

Bank of Baroda is one of the most prominent banks in India, having its total

assets as Rs. 1, 43,146 Crores as on 31st of March 2007. The bank was

founded by Maharaja Sayajirao Gaekwad III (also known as Shrimant

Gopalrao Gaekwad), the then Maharaja of Baroda on 20th of July 1908 with

a paid capital of Rs. 10 Lacs. From its introduction in a small building of

Baroda, the bank has come a long way to achieve its current position as one

of the most important banks in India. On 19th of July 1969, Bank of Baroda

was nationalized by the Government of India along with 13 other

commercial banks.

The bank offers a wide array of customized and specialized services to meet

the diverse needs of its customers, and these services have been categorized

into Personal Banking, Business Banking, Corporate Banking, International

Banking, Treasury Banking and Rural Banking services

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BANK OF BARODA

1.2 DEFINITION & MEANING OF BANK

BANK DEFINITION:

A financial institution that is licensed to deal with money and its substitutes

by accepting time and demand deposits, making loans, investing in

securities. The bank generates profits from the difference in the interest rates

charged and paid.

MEANING OF BANK:

A bank is a financial institution licensed by a government. Its primary

activities include borrowing and lending money. Many other financial

activities were allowed over time. For example, banks are important Players

in financial markets and offer financial services such as investment funds. In

some countries such as Germany, banks have historically owned major

stakes in industrial corporations while in other countries such as the United

States banks are prohibited from owning non-financial companies. In Japan,

banks are usually the nexus of a cross-share holding entity known as

thezaibatsu. In France, banc assurance is prevalent, as most banks offer

insurance services (and now real estate services) to their clients.

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1.3 HISTORY OF BANK OF BARODA

1990s

1990: BoB opened an OBU in Mauritius, but closed its representative

office in Sydney.

1991: BoB took over the London branches of Union Bank of India

and Punjab & Sind Bank (P&S). P&S’s branch had been established

before 1970 and Union Bank’s after 1980. The Reserve Bank of India

ordered the takeover of the two following the banks' involvement in

the Sethia fraud in 1987 and subsequent losses.

1992 BoB incorporated its operations in Kenya into a local subsidiary

with a small tranche of shares quoted on the Nairobi Stock Exchange.

1993: BoB closed its OBU in Bahrain.

1996: BoB Bank entered the capital market in December with an

Initial Public Offering (IPO). The Government of India is still the

largest shareholder, owning 66% of the bank's equity.

1997: BoB opened a branch in Durban.

1998: BoB bought out its partners in IUB International Finance in

Hong Kong. Apparently this was a response to regulatory changes

following Hong Kong’s reversion to the People’s Republic of China.

BoB also acquired Punjab Cooperative Bank in a rescue.

1999: BoB merged in Bareilly Corporation Bank in another rescue. At

the time, Bareilly had 64 branches, including four in Delhi.

In Guyana, BoB incorporated its branch as a subsidiary, Bank of

Baroda Guyana.

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BANK OF BARODA

BoB added a branch in Mauritius, but closed its Harrow Branch in

London.

2000s

2000: BoB established Bank of Baroda (Botswana).

2002: BoB acquired Benares State Bank (BSB) at the Reserve Bank

of India’s request. BSB was established in 1946 but traced its origins

back to 1871 and its function as the treasury office of the Benares

state. In 1964, BSB had acquired Bareilly Bank (est. 1934), with

seven branches; it also had taken over Lucknow Bank in 1968. The

acquisition of BSB brought BOB 105 new branches.

2002: Bank of Baroda (Uganda) was listed on the Uganda Securities

Exchange (USE).

2003: BoB opened an OBU in Mumbai.

2004: BoB acquired the failed Gujarat Local Area Bank, and returned

to Tanzania by establishing a subsidiary in Dar-es-Salaam. BoB also

opened a representative office each in Kuala Lumpur, Malaysia, and

Guangdong, China.

2005: BoB built a Global Data Centre (DC) in Mumbai for running its

centralized banking solution (CBS) and other applications in more

than 1,900 branches across India and 20 other counties where the bank

operates. BoB also opened a representative office in Thailand.

2006: BoB established an Offshrore Banking Unit (OBU) in

Singapore.

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BANK OF BARODA

2007: In its centenary year, BoB’s total business crossed 2.09 lakh

crores, its branches crossed 1000, and its global customer base 29

million people.

2008: BoB opened a branch in Guangzhou, China (02/08/2008).

2008: BoB opened a joint venture life insurance company with

Andhra Bank and Legal and General (UK) called IndiaFirst Life

Insurance Company

2009: The Bank of Baroda registered with the Reserve Bank of New

Zealand, enabling it to trade as a bank in New Zealand (2009/09/01)

2010

2010: Malaysia awarded a commercial banking license to a locally

incorporated bank to be jointly owned by Bank of Baroda, Indian

Overseas Bank and Andhra Bank.

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BANK OF BARODA

1.4 DEPOSITS OFFERED BY BANK OF BARODA:

1. FIXED DEPOSITS

TYPES OF FIXED DEPOSITS:

Short Deposits

A Scheme for High Return on your savings even for a short period of

less than 1 year. An ideal option for all transitory savings to meet the

requirements. An ideal option for all transitory savings.

Overdraft / loan against deposit provided on demand upto 95% of

deposit amount without any guarantor and processing fee, filling of

any forms etc. even for 1 day and upto the maturity period of deposits

to meet short term requirements and needs.

For such advances interest shall be charged 1.5% over the deposit rate

with monthly rests in case of depositor -borrower and in case your

friends want to avail loan against your deposit the rate of interest will

be a little higher depending on loan amount.

Accepted as a Security by Govt. Deptt.

Accepted as margin for Non-fund based facilities.

Nomination facility is available.

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BANK OF BARODA

Baroda Fast Access Deposit Scheme

Bank of Baroda's Fast Access Deposit is a prudent way to security, liquidity

and relief. The plan provides you with the facility of overdrawing your

account up to 95% of your deposits.

Join this deposit product with a minimum deposit of Rs. 10,000/-

Add to this, in multiples of Rs. 1,000/- (under RIRD plan)

Key Benefits

Loan/Overdraft facility up to 95% of the deposit amount right from

day one.

No additional documentation for availing overdraft.

An additional 0.50% interest for senior citizens.

Provision for nomination.

Terms & Conditions

Minimum amount required to open an account - Rs. 10,000/-.

Subsequent deposits in multiples of Rs. 1000 (under RIRD plan).

Deposit Tenure:

o Minimum - 12 months.

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BANK OF BARODA

o Maximum - 120 months.

Interest will be compounded quarterly depending upon the maturity

period of the deposit.

No penalty for premature payment will be levied in case of premature

payment of deposits up to Rs. 5 Lakhs provided it remained with the

Bank for a minimum period of 12 months.

On pre-matured withdrawal of your deposits amount, interest will be

calculated at 1% below the rate applicable for the period of deposits.

Interest payments are subject to TDS (Tax Deducted at Source).

Opening of a current account is mandatory.

BOB Suvidha Fixed Deposit Scheme

A product is offering a combination of competitive interests as well as easy

liquidity. A convenient way of utilizing your deposits giving you the best of

both, long-term as well as short-term deposit plans.

Key Benefits:

A highly flexible product, which works to your needs, always.

Offers dual advantage of attractive rate of interest as well as flexible

withdrawal limit.


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BANK OF BARODA

Regular Income Plan

Your deposits bring regular income i.e. monthly/quarterly/half yearly/yearly

and supplement your earnings.

Key Benefits:

This plan does not demand any extra formalities, as concerns

overdrafts and withdrawals, hence enabling you to withdraw as much

as 95% of the deposit amount.

Provides you the comfort of liquidity along with a security of your

money being in safe hands.

An additional 0.50% interest for senior citizens (applicable only for

deposits of Rs. 10000/- and above).


Terms & Conditions:

Deposit account can be opened with minimum amount of Rs. 1,000/-

and subsequent deposits in multiples of Rs.100/-.

Minimum period of deposit is 12 months, extending to a maximum of

120 months.

Interest on your deposit credited on quarterly basis.

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On pre-matured withdrawal of your deposits amount, interest will be



Monthly Income Plan

The Monthly Income Plan is tailored for those individuals who regularly

need money to supplement their income i.e. each month. Interest earned on

your deposit becomes another source of income.

Key Benefits:









Terms & Conditions:

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Deposit Tenure:



Interest will be paid on monthly basis at discounted rate.




On pre-matured withdrawal of your deposits, interest will be



Regular Income cum Recurring Deposit

Enjoy an increasing rate of interest with longer periods of deposit.

Compound interest ensures that your savings grow faster. The plan provides

you with the facility of overdrawing your account by way of a pre-issued

cheque of up to 95% of your deposits.

Key Benefits:




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BANK OF BARODA






Terms & Conditions



Deposit Tenure:



Interest will be compounded quarterly & credited to your account half

yearly.







Capital Gain Account Scheme, 1988

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BANK OF BARODA

The Capital Gain Account Scheme primarily helps you avail of tax

exemptions from capital gains. It offers two types of accounts- Savings and

Term Deposits.

Key Benefits:

Tax exemption under section 54(F)(4) of Income Tax Act 1961.

Provision for nomination

Terms & Conditions:

Interest rates as per Savings Deposits/Term Deposits.


Term Deposits

Enjoy an increasing rate of interest with longer periods of deposit. Your

money remains safe and secure with an option of easy liquidity.

Key Benefits

Loan/Overdraft facility up to 95% of the deposit amount

additional to the accrued interest thereon (nature of requirement

will not be a factor for withdrawal).

For such loans interest shall be charged 1.50% to 1.75%

(Depending on amount of loan) over the deposit rate with

monthly rest in case of depositor -borrower and in case of others

the rate of interest will be a little higher depending upon loan

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BANK OF BARODA

amount. Interest rate on Loan against deposits of Senior Citizens

shall be charged at 1.25% over deposit rate.

No processing fees will be charged for Loans and Advances

against bank deposits.

The Govt. of India accepts the money deposited in this plan as a

security.

Deposits can be accepted as the margin money for non-fund

based facilities.

No penalty for premature payment will be levied in case of

premature payment of deposits up to Rs. 5 Lakhs provided it

remained with the Bank for a minimum period of 12 months.


calculated at 1% below the rate applicable for the period of

deposits.

Facility for auto renewal of your deposit, in case such instructions

haven't been received for the same. This ensures that you don't

lose out on interest.

Provision for nomination

Baroda Tax Savings Term Deposit Account .

Eligible Persons:

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BANK OF BARODA

All individuals and HUF are eligible to invest in the product. It is

most suitable for income tax payers like salaried persons, higher and

middle-income group, retired persons etc.

Deposit can be made in single name of an individual for himself or in

the name of the Karta of the HUF OR in joint name.

Joint account may be in the name of maximum two adults or jointly to

an adult and a minor. As per Government’s present Guidelines, in

case of joint account/ joint holding of deposit, income tax relief will

be available only to the first holder of the deposit.

The firms, companies, trust, societies, clubs, institutions, corporate

etc. are not allowed to invest under the product.

Period of the deposit:

Minimum 5 years with a maximum tenure up to 10 years.

Minimum & Maximum Amount:

Minimum amount shall be Rs. 100/- & in multiples of Rs. 100/- .

For availing Tax benefit maximum amount in a financial year - Rs. 1/-

lakh.

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BANK OF BARODA

2. CURRENT ACCOUNT

Current Deposits product is ideal for firm, companies, institutions, HUF,

individuals etc., who need banking facility more frequently. This is one of

the most basic and flexible deposit options, allowing transaction without

limiting the numbers.

You may choose from:

Baroda Advantage Current Account

Baroda Premium Current Account (BPCA)

Baroda Premium Current Account-Privilege (BPCAP)

3. TYPES OF SAVING ACCOUNT

Baroda Savings Account

Depending on the nature of the account and the governing terms and

conditions, Bank of Baroda offers you under Savings Accounts.

Click each product for more information.

Baroda Centenary Savings Account

Savings Bank Account

Super Savings Account

Nagrik Bachat Khata

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BANK OF BARODA

Baroda Salary Advantage Saving Account

Baroda Bachat Mitra

Baroda Centenary Savings Account:

Baroda Centenary Savings Account a Superior Savings Bank a/c with added

value propositions. This product is available at all CBS branches in India.

Key Benefits:

Auto sweep: Auto transfer of funds exceeding certain fixed amount to

Term Deposit to provide high yield on such funds.

Auto reverse sweep in case of need to honour Cheque to Savings

account from Term Deposit.

Free collection of outstation cheques drawn in favour of account

holder (postage out of pocket expenses are recoverable).

IMMEDIATE CREDIT of outstation cheques upto Rs.25, 000/-, as

per norms.

FREE DEBIT CARD.

Savings Bank Account

Key Benefits

Simplest deposit option available to the depositor.

Easy to operate. Terms and conditions kept lucid to facilitate a

layman's understanding. No hidden costs.

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BANK OF BARODA

Zero balance facility – Your Savings Bank Account with us remain

alive even when the balance reaches zero. This facility is only for

salaried employees in Central/ State Govt. Public & Private Limited

Companies, Agents of Life & General Insurance Corporations and

Students. Even for those receiving compensation from govt. for

acquisition of their properties.

Your deposits are insured by DICGC

Option for money withdrawal by withdrawal forms or by cheque.

An ideal option to cultivate the habit of banking and saving amongst

the younger generation.


Super Savings Account

The product is in the nature of superior Savings Bank Account with added

value propositions to high value resident customers. The product is available

at our computerized branches at Metro and Urban centers only.

Key Benefits

No charges for issuance of Demand Drafts (drawn on Indian

branches) / Banker's Cheques to meet personal needs of the

customers.

Free transfer of funds to any branch of our bank by Mail Transfers /

Telegraphic Transfers (usual telegram charges to be recovered).

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BANK OF BARODA

Free collection of outstation cheques drawn in favour of a/c holder.

Auto / Reverse Sweep: Auto transfer of funds exceeding certain fixed

amount to short deposit and auto retransfer to the account from short

deposit, in case funds are required in the account to bring you higher

interest with high liquidity.

Nagrik Bachat Khata

The Indian economy has undergone a significant transformation since the

economic reforms in 1991 with the banking sector in the forefront. Nagrik

Bachat Khata is a product through which Bank of Baroda intends to extend

its services to a vast section of population by making banking easy and

convenient.

Key Benefits:

Services designed to cater to a vast majority of Indian population

Banking simplified

Open account with an initial amount of just Rs. 50/-

Zero service charges for non-maintenance of a minimum balance of

Rs. 50/-

Terms & Conditions:

Who can open the account:

All resident individuals who are eligible to open Savings Bank

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BANK OF BARODA

Account avail of this offering in single or joint names. This product is

not for Non Resident Indians, Trusts, Societies, etc.

Minimum amount:

Rs. 50/- at all centers (Metro/Urban/Semi Urban/Rural). No service

charges for non-maintenance of minimum balance

Maximum amount:

There is no ceiling on the amount deposited/held in the account.

However, in case of minors (between 10 and 14 years), maximum

amount cannot exceed Rs. 1 lakh

Account can be operated by the customers using withdrawal slip along

with pass book only.

A cheque book of -10- leaves will be issued on request for one year

free of cost.

Number of withdrawals not to exceed thrice in a month.

Baroda Salary Advantage Saving Account

Bank of Baroda now has a special salary account with added benefits. It's a

saving bank account with an in built feature of overdraft facility to the

salaried persons.

Key Benefits

Overdraft facility available upto Rs 1 lakh.

Earn interest on credit balance account as per saving bank a/c rules.

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BANK OF BARODA

Free Chequebooks for routine requirement.

No minimum balance requirement in the account.

No ceiling on the amount to be deposited and credit balance in the a/c.

Terms & Conditions

This account can be availed by regular employees of state/central

government, PSUs, semi govt. organizations, state/central govt.

corporations, urban development authorities, educational institutions,

universities, MNCs, reputed public ltd companies & selected private

ltd companies with minimum one year service with the organization.

Age: Minimum - 21 years.

Minimum take home salary - Rs5000/-

The maximum overdraft limit - Rs. 1 lakh subjected to 90% of net

salary (average of last three months).

Third party guarantee.

Baroda Bachat Mitra

Key Benefits

Product Nature: Overdraft facility in Savings Account secured by

Pledge of Term Deposit

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BANK OF BARODA

Eligibility Criteria: Individuals eligible to open Savings Account

singly / jointly and having attained the age of 18 years

Minimum Amount: Savings Account: There shall be no minimum

balance requirement for Savings Account; as such no service charges

shall be levied towards maintenance of minimum balance.

Fixed Deposit: Minimum amount of deposit accepted for the facility

would be Rs10000/- and thereafter in multiples of Rs1000/- with a

minimum period of 12 months and maximum period of 120 months.

Maximum Amount: There shall be no ceiling on the maximum

amount to be deposited as fixed deposit and credit balance in Savings

Account.

Overdraft Limit: To the extent of 80% of Fixed Deposit with a

minimum limit of Rs8000/- and maximum of Rs100000/- .

Third party FDRs are not eligible under this scheme.

FDRs issued by any other branch /bank cannot be pledged and

accepted as security, as per extant guidelines of the bank.

Interest Rate: Fixed deposit: As per contractual rate, at the time of

accepting deposit. .

Savings A/c: As per existing rules for credit balance in SB A/c’s and

for debit balance in Savings A/c 1.5% over Fixed Deposit rate with

monthly rests and a minimum of Rs25/- will be charged during a

month if overdraft facility is availed.

Processing & Documentation Charge : ---Nil---

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BANK OF BARODA

Security for Overdraft facility: Pledge of FDR duly discharged by

the depositor. Letter of pledge of FDR ( LDOC -16 A)

Other conditions :

o On due date of FDR the facility may be renewed at the request

of the customer. In absence of any request, overdraft facility

may be liquidated by appropriation of proceeds of the FDR

after giving due notice to the borrower or alternatively FDR

may be renewed under auto renewal facility and overdraft

facility may also be renewed at revised interest rate linked with

FDR, depending upon circumstances.

o If the borrower fails to pay the interest in overdraft account

and /or the accounts remains overdrawn for a quarter, bank

shall have right to cancel the facility, liquidate it by prepaying

the deposit and appropriating proceeds thereof after giving due

notice to the customer..

o FDRs under BOB Suvidha will not be accepted under the

scheme.

o All the extant guidelines including KYC Norms will be

applicable while opening Savings and FDR accounts.

o Depositor may be given an acknowledgement having pledged

the duly discharged FDR with the bank.

o Existing procedure shall be followed by the branched for

premature payment of FDRs.

o Nomination Facility shall be available the depositors for their

Savings and Fixed Deposits Accounts.

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BANK OF BARODA

1.5 DIFFERENT LOANS OFFERED BY BANK OF

BARODA

Baroda Home Loan

Bank of Baroda invites you to be a proud owner of your own home and

offers easy Home Loan with a number of conveniences to suit your budget.

Home Loan is available for:

Purchase of new / old dwelling unit.

Construction of house.

Purchase of plot of land for construction of a house.

Repaying a loan already taken from other Housing Finance

Company / Bank.

Repayment period up to 25 years (floating rate option).

Baroda Home Improvement Loan

Bank of Baroda brings to you a unique loan product. A loan

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for Repairs / Renovations / Improvement / Extension of Home and for

Furniture, Fittings & Fixtures.

Key Benefits

Loan available for repairs / renovation / improvement / extension of

the existing house.

Loan available for purchase of furniture / fixtures / furnishing / other

gadgets such as fans, geysers, air conditioners etc. required, to:

o Our existing housing loan borrowers

o New borrowers

Free Credit Card:

Free Credit Card (complementary for first year) will be issued to

borrowers with loan limit above Rs.2/-lakhs.

Loan Against Future Rent Receivable’s

Loan Against Future Rent Receivables has been developed considering

the growth potential in the real estate in various metros and urban centers,

where many commercial properties/shopping malls are being developed and

the owners approach banks for loans against securitization of future rent

receivables from such properties.

Key Benefits

The scope for the New Product has been kept wide to cover the target

groups, viz. owners of immoveable properties (lessor) belonging to all

types of the constitution.

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BANK OF BARODA

The minimum and maximum loan limits are fixed at Rs.1 lac and

Rs.1000 lacs respectively.

Baroda Career Development

Gainfully employed persons intend to pursue higher education, vocational

courses, trainings, pilot trainings, skill up gradation, diploma or degree

courses offered in aviation, hospitality and travel management, executive

development etc. in India / abroad. To help the future management leaders

acquire higher specialized managerial skills and dominate the global arena,

Bank of Baroda brings to you Baroda Career Development, a unique loan

facility for working persons.

Baroda Two Wheeler Loan

For those individuals who prefer to travel more conservatively or to get

to their destinations faster, a two-wheeler is as much a boon as it is to a

car owner. With newer models coming out each year, the options

available to the customer are both attractive as well as convenient.

Bank of Baroda's Two-Wheeler Loan make it possible to purchase a two-

wheeler and pay back in easy monthly installments, thereby reducing the

burden of a one-time payment.

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BANK OF BARODA

All resident Indians, salaried, professionals, self-employed, businessmen

and farmers can apply for this loan.

Baroda Traders Loan

The Baroda Traders Loan facility enables individuals, Proprietorships,

bodies such as Partnership firms and Co-op societies to avail of working

capital or undertake development of shop by way of loan/overdraft. Dealers

in gold/ silver jewelry are also covered under the scheme.

Key Benefits

Option to avail the credit facility as loan or overdraft.

Advance available up to Rs. 200 Lacs.

Loan can be repaid in a maximum period of 60 months.

Baroda Mortgage Loan

Bank of Baroda brings to you an innovative combination of a loan and over

draft facility with flexible repayment options against the security of your

immovable property.

Key Benefits

Ideal use of idle property - Generate additional income from an

otherwise idle property.

Withdraw money as per your need and save on interest cost.

Deposit surplus money / regular income / salary and save interest.

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BANK OF BARODA

Flexibility to withdraw money deposited earlier.

Baroda Education Loan

Education is the most important investment one makes in life. Higher studies

and specialization in certain fields call for additional financial support from

time to time.

Whether you are planning school education (nursery to standard XII) of your

child, pursuing a graduate or post-graduate degree, the Bank of Baroda

Education Loans, can help finance your ambitions and goals.

Following are the loan options available:

Baroda Vidya

Baroda Gyan

Baroda Scholar

Baroda Car Loan

In today's fast paced world, a vehicle is but a necessity. Yet other

expenses and plans in life take priority and the dream of owning a car

takes a back seat. Whether as a comfortable and dependable means of

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transport or as a status symbol in society, we believe you deserve

ownership of a vehicle.

The Car Loans from Bank of Baroda are designed to finance the car that

suits your need and matches to your status & taste.

Bank of Baroda also presents unique ads on facility for installation of

CNG / LPG gas-kit in new/old (not more than 3 years) four wheeler.

Save money. Save earth. Convert to alternative fuel today and bank on us

for your financial requirements.

Baroda Loan to Doctors

Bank of Baroda brings to you Baroda Loan to Doctors, a one of its kind,

designed specially to cater to the financial needs of the doctors.

The advance is available for projects related to setting up / expansion of

nursing home / hospital / clinic and pathological lab etc.

Key Benefits

The loan can be availed as a demand / term loan and / or overdraft as per your preference

The loan is available for following purposes:

o Development of clinic / Clinic-cum-residence, Nursing Home, Pathological Laboratory.

o Purchase of medical / diagnostic equipments.

o Setting up of operation theatre.

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BANK OF BARODA

Baroda Personal Loan

A wedding in the family. Maybe it's high time you surprised your spouse

with a priceless gift. Or you simply need to pamper your family with an

extended vacation. These are the times when you may need a helping hand.

That's when you can bank on us. Bank of Baroda's Personal Loan offers

financial help to meet your personal requirements.

Key Benefits

Helps you take care of all kinds of expenses at a short notice.

The Loan may be availed to meet expenses related to marriage, travel, honeymoon, holiday and medical expenditure or for any other personal use.

The loan is also available to Pensioners/Defenses Pensioners

Loan is also available for Earnest Money Deposits for buyers of home/flat/plot

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BANK OF BARODA

1.6 DIFFERENT CARDS PROVIDED BY BANK OF BARODA

1. DEBIT CARDS

The Bank of Baroda International Debit Card is accepted at over 50000 Visa

Electron ATMs in India and 1000000 ATMs worldwide. The card is also

accepted at any 350000 merchant outlets in India and around 29 millions

globally. The card enables you to enjoy the convenience of cash-less

purchasing power without the fear of overdrawing your account

Key Benefits

Take advantage of the most widely accepted card and be able to

withdraw from any ATM displaying the VISA logo, in India and

abroad.

At VISA Electron merchant shops, it can also serve as your electronic

purse, and money gets debited instantly from your account, as you

pay.

The Card allows you to get mini-statements from Bank of Baroda

ATMs, or to check the balance in your account, avoiding visits to

even our nearest branches.

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2. CREDIT CARDS

A credit card is a system of payment named after the small plastic card

issued to users of the system. A credit card is different from debit card in

that it does not remove money from the users account after every

transaction. In the case of credit cards, the issuer lends money to the

consumer.

Types of credit cards:

1. NEXTGEN BOBCARD GOLD

Eligibility:

Students of age 18 years & above of Professional Degree/Diploma level

courses.

Features:

Revolving credit: Rs.15, 000 onwards. (The company has the right to issue

cards with lower limits also with a min. limit of Rs.5,000/-)

Cash withdrawal: 10% of sanctioned limit

Photo card with signature scanned for security

Worldwide Acceptance

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BANK OF BARODA

2. BOBCARDS GOLD (VISA)

Description

BOBCARD Gold is affiliated with Visa International & valid throughout the

world. It is globally accepted over 30 million locations and 8,00,000 ATMs

worldwide. BOBCARD presents these premium cards to offer its gratitude

to the High Net worth Individuals. Exclusively designed, these cards are

packed with great features and benefits. Its features offer you the freedom

you deserve and the convenience you desire. What's more, you can

withdraw cash up to 20% of credit limit from our area offices/BOB/ATM's.

Eligibility

Individual : Annual income of Rs. 3,00,000 or more.

Features

· Revolving credit : Rs. 75,000 (The company has the right to issue cards

with

lower limits also with a min. limit of Rs.50,000/-)

. Cash withdrawal: 20% of credit limit.

. Service charge on revolving credit limit : 2.5% (i.e. 30% APR

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BANK OF BARODA

3. MASTERCARD GOLD

Description

BOBCARD Gold is affiliated with MasterCard International & valid

throughout the world. It is globally accepted over 30 million locations and

8,00,000 ATMs worldwide. BOBCARD presents these premium cards to

offer its gratitude to the High Net worth Individuals. Exclusively designed,

these cards are packed with great features and benefits. So, get your Gold

MasterCard today and be a part of the evolution.

Its features offer you the freedom you deserve and the convenience you

desire. Not to mention the extra benefit of insurance it offers -Accidental

Insurance and Baggage Insurance. What's more, you can withdraw cash up

to 20% of credit limit from our area offices/ BOB/ATM's.

Eligibility

Individual: Annual income of Rs. 3,00,000 or more.

Features

· Revolving credit: Rs. 75,000 (The company has the right to issue cards

with lower limits also with a min. limit of Rs.50, 000/-)

. Cash withdrawal: 20% of credit limits.

. Service charge on revolving credit limit: 2.5% (i.e. 30% APR)

· Service charge on Cash withdrawal : 2.5% or Rs.100 whichever is higher

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BANK OF BARODA

4. BOBCARDS EXCLUSIVES

Description:

This card is welcomed at over 29 million Merchant Establishments and over

8, 00,000 ATMs worldwide. This card is affiliated with MasterCard

International and is very popular amongst the Bobcards holder.

Eligibility

Individual: Annual income of Rs. 2, 00,000 or more.

Features

· Revolving credit: Rs. 40,000 onwards. (The company has the right to issue

cards with lower limits also with a min. limit of Rs.25, 000)

. Cash withdrawal: Cash limit will be 20% of the sanctioned credit limit.

(Subject to repayment of earlier cash withdrawal amount)


· Service charge on Cash withdrawal: 2.5% or Rs.100 whichever is higher

(at Bobcards/Bank of Baroda branches).

35


BANK OF BARODA

5. BOBCARD EXCLUSIVE WOMAN

Description

BOBCARD Exclusive Woman Card is a tribute to the glorious women of

India who are acclaimed for their contributions to the human civilization.

BOBCARDS presents this Card to offer its gratitude to the great women

souls of the land. This card is welcomed at over 29 million Merchant

Establishments and over 8, 00,000 ATMs worldwide. This card is affiliated

with MasterCard International and is very popular amongst the Bobcards

holder.

Eligibility


Features

· Revolving credit: Rs. 40,000. (The company has the right to issue cards

with lower limits also with a min. limit of Rs.25, 000)


(subject to repayment of earlier cash withdrawal amount)


Service charge on Cash withdrawal : 2.5% or Rs.100 whichever is higher.

36


BANK OF BARODA

6. BOBCARD EXCLUSIVE YOUTH

Description

The youth of our nation is truly the dynamic force around which our society

and commerce is revolving. Not surprisingly, the youth demands only the

best. Be it in terms of career or lifestyle. As a tribute to this undying force,

BOBCARDS now presents Exclusive Youth Card packed with features

designed to support them even more in terms of convenience and financial

independence. This card is welcomed at over 29 million Merchant

Establishments and over 8, 00,000 ATMs worldwide. This card is affiliated

with MasterCard International and is very popular amongst the Bobcards

holder.

Eligibility


Features

· Revolving credit: Rs. 40,000. (The company has the right to issue cards

with lower limits also with a min. limit of Rs.25,000)


(subject to repayment of earlier cash withdrawal amount)

37


BANK OF BARODA

1) To study services offered by bank to the consumers.

2) To study the Product given by the bank to the consumers.

3) To see whether consumers are satisfied with the services offered by the

bank.

4) To study different types of Debit cards offered by the Bank of Baroda.

5) To promote fair and cordial relationship between the customers and the

bank.

6) To sell maximum product in market.

38

BANK OF BARODA

Since the study involves of a boom in Bank of Baroda exploitary research

will be helpful to do so. Study of this nature is based on primary to

secondary data.

A. Primary Data:-

As a research focus on the boom in Bank of Baroda the

annexure is mainly designed to find out the consumer for special

perception about different shares. The Interview method is used to

collect the data. The sample size was 50 and closed end it with

multiple choices questionnaire is taken for studies. The following

methods can be used as primary data:-

Personnel Interview:-

The primary data can be taken by

personnel interview of the customer of the bank. Interview of

Mr. Rakesh Sharma, the manager of Bank of Baroda of Andheri

branch was taken to collect the information of the bank.

Questionnaire:-

The survey was conducted in the area to

collect the information of Bank of Baroda. The questionnaire

was filled by the respondent of that bank to see whether they

are satisfied with the service of the bank.

39

BANK OF BARODA

B. Secondary Data:-

Sources of data that leads to intelligence are diverse

and wide range. The wide range of secondary data consists from

magazines, newspaper, text book and Internet etc.

Text books:-

The information collected from the text book is also

known as secondary data. This information can also be used for

making the projects. Text book also helped in this project.

Internet:-

In the internet there is much information which can be

used for making projects. There are websites in the internet

where the data is stored. This data is used for the projects. Most

of the information was collected from the internet from various

websites.

These are the way to collect the information for the projects which are

primary data and secondary data.

40

BANK OF BARODA

A financial institution that is licensed to deal with money and its substitutes

by accepting time and demand deposits, making loans, investing in

securities. The bank generates profits from the difference in the interest rates

charged and paid.

Bank of Baroda was founded by Maharaja Sayajirao Gaekwad III (also

known as Shrimant Gopalrao Gaekwad), the then Maharaja of Baroda on

20th of July 1908 with a paid capital of Rs. 10 Lacs. It offers the wide array

of customised and specialised services to meet the diverse need of its

customers, and these services have been categorized into Personal Banking,

Business Banking, Corporate Banking, International Banking, Treasury

Banking and Rural Banking services.

The accounts and deposits offered by this bank are short deposits, Baroda

fast access deposits scheme, bob suvidha fixed deposits scheme, current

account, various types of saving accounts, etc. There are types of loans

provided by the banks they are Baroda home loans, loans against future rent

receivables, Baroda career developments, Baroda two wheeler loans, etc.

Bank of Baroda provides Debit cards and various types of credit cards which

are used by the consumers of the banks. This is how the bank provides

various products to the consumers and offers various services to attract more

customers.

41

BANK OF BARODA

According to the survey, conducted by the research student of Smt.

Parmeshwaridevi Durgadutt Tibrewala Lions Juhu College of Arts,

Commerce & Science in suburban Mumbai, found that the maximum

number of customers are using saving a/c. in Bank of Baroda . There were

nearly 55% of customer having saving a/c in this bank. Only 25%customers

are using fixed deposit a/c. and 20% customers are using current a/c. in Bank

of Baroda.

According to the survey, I found that, more than 90% customers are fully

satisfied with the service which is offered by Bank of Baroda.

Today, the customers are living in technological environment that’s way

they demand tech oriented facilities like ATM, Credit Card, Debit Card,

Online Banking, E. Banking etc.

I found that the loan facilities which are offering by Bank of Baroda are very

good and regulations, interest rate, terms of maturity etc, are according the

customer’s requirements. The responses of these services are good.

42

BANK OF BARODA

I conclude that Bank of Baroda has increased its profit due to customers in

all of their areas by providing prompt service and friendly relationship with

their customer.

Bank of Baroda has put new ATM network in many places. Bank of Baroda

has issuing VISA debit card & credit cards which can also be used at point

of sales terminal ergo shopping malls etc. this helps the customer to get

urgent cash anytime & anywhere.

As far as services are concerned, it’s what a person would expect from any

public sector bank and little more.

The biggest advantages of Bank of Baroda are the competitive rates of

interest offers.

43

BANK OF BARODA

1. Name: ………………………………………………………………….

2. Address: ………………………………………………………………..

…………………………………………………………………..

…………………………………………………………………..

3. Sex:

Male Female

4. Age

Below 25 yrs 25-35

35-45 45 & above

5. Which type of bank account do you have?

Savings A/C Fixed deposit A/C

Current A/C Savings & current A/C

6. Which type of loans is provided by the bank?

Home loans Loan against property

Car loan Loan on Mortgage

7. Does the bank provide ATM CARDS?

Yes No

8. What types of credit cards do bank provides?

44

BANK OF BARODA

Gold Card Silver Card

Gold& silver Card none of these

9. Weather Bank of Baroda is better than other bank?

Yes No

If yes, reason:-

10. What kind of changes do you prefer in the services provided by Bank of Baroda?

45

BANK OF BARODA

Website:

www.bankofbaroda.comwww.bob_managementparadise.com

46

introduction of bank of baroda

Documents

bob bank

bank of baroda bob

bank of baroda y

bareilly bank

incorporated bank

introduction of bank

andhra bank

lucknow bank