introduction process modellin & bp blue print

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Markus Richter, SAP NetWeaver Process Integration & Orchestration October 17th, 2012 PMC105 Introduction into Process Modeling and Business Process Blueprinting

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Introduction Process Modellin & BP Blue Print

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Page 1: Introduction Process Modellin & BP Blue Print

Markus Richter, SAP NetWeaver Process Integration & Orchestration October 17th, 2012

PMC105

Introduction into Process Modeling and Business Process Blueprinting

Page 2: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 2

Agenda

Overview

Process Modeling and Business Process Blueprinting

Business Process Blueprinting for SAP Solution Manager

Demo

Outlook / Summary

Page 3: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 3

Disclaimer

This presentation outlines our general product direction and should not be relied on in making a

purchase decision. This presentation is not subject to your license agreement or any other agreement

with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to

develop or release any functionality mentioned in this presentation. This presentation and SAP's

strategy and possible future developments are subject to change and may be changed by SAP at any

time for any reason without notice. This document is provided without a warranty of any kind, either

express or implied, including but not limited to, the implied warranties of merchantability, fitness for a

particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly negligent.

Page 4: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 4

Abstract

Customer studies have shown an increased market success for companies by running a holistic Business Process

Management (BPM) approach within an enterprise. Process Modeling and more specific Business Process

Blueprinting (for SAP Solution Manager) are important components of such a holistic approach. Following

Business Process Model and Notation (BPMN) standard, the modeling environment supports efficiently the

definition of a business process blueprint. Business Process Blueprinting is a well-known best practice concept for

documenting and exposing process logic of SAP Business Suite applications (ERP, CRM, SCM …) and is part of

general ASAP (Accelerated SAP) methodology. The modeling environment comes with a best-in-class user

interface for modeling SAP and also non-SAP processes, based on the existing functionality and proven content

from SAP Solution Manager.

In this session you will get an overview how Business Process Blueprinting supports your process modeling

activities, to achieve fast and valuable results as well as enriching the SAP process modeling capabilities

throughout the lifecycle of a solution and where it fits in the overall BPM approach.

Page 5: Introduction Process Modellin & BP Blue Print

Overview

Page 6: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 6

How important is the improvement of business processes for you

over the next 12 months?

IT Executives Business Decision-Makers

Data Source: CIO Magazine 2012 State of the CIO Survey, January 2012 and

Forrester: Forrsights Business Decision-Makers Survey, Q4 2010

Q: Which of the following IT management initiatives will be a priority for your IT organization

Critical or high priority for

63%

Critical or high priority for

60%

Page 7: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 7

BPM approach promotes company success

„ The author of this study criticized the lack of linkage between

business processes and strategy. According to the study, only 14%

of the interviewed people claim that business processes haven been

derived from a company strategy.”

http://www.it-director.de/nc/home/newsdetails/article/prozesse-ohne-fuehrung.html; 18.10.2011

“ „The BPM-Best-Practice-Study proves that there is a positive

correlation between a systematic BPM approach and company

success.“

BPM Best Practice: Prof. Dr. Ayelt Komus; ISBN 978-3-642-16724-9; April 2011

Page 8: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 8

Stakeholders across the value chain need to collaborate to

transform a business process

Business process innovation is a team exercise

In silo organizations, each department or function interacts primarily within its own silo,

rather than across other parts of the organization. Silos create insular thinking and

redundancy, and compromise strategic decision making David Newman, Gartner

“ Does the same team do business process modeling and application

development?

Page 9: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 9

Interest in BPM is increasing – be a part of it

[Source: http://www.bptrends.com/members_surveys/deliver.cfm?report_id=1006&target=2012-_BPT%20SURVEY-3-12-12-CW-PH.pdf&return=surveys_landing.cfm]

„Clearly the interest

in BPM is spreading

around the world. “

Page 10: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 10

It’s not only about processes Business and process management

Business Strategy

Business Execution

Capability Discussion WHAT?

Process Discussion HOW TO DO?

IT Solution Discussion HOW WITH IT MEANS?

Implementation Discussion HOW TO DO?

Infrastructure Discussion WHAT RESOURCE?

Page 11: Introduction Process Modellin & BP Blue Print

Process Modeling and

Business Process Blueprinting

Page 12: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 12

Leverage business blueprints as the common denominator

Process

stakeholders

Define, model and

document

use as basis for

implementation

leverage as

reference

compare actual

implementation /

execution with planned

process

Business

process expert

IT End user

Page 13: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 13

Several personas benefit from business blueprints

Process

stakeholders

Business Process

Blueprinting for

SAP Solution Manager

SAP Solution Manager

SAP Business Suite

SAP NetWeaver

Process Orchestration

SAP Solution Manager – Solution Documentation

Assistant

– Reverse Business Process

Documentation

– Business Process Change

Analyzer

– Test Management

Business

process expert

IT

End user

Page 14: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 14

Samples from your daily life …

Page 15: Introduction Process Modellin & BP Blue Print

Business Process Blueprinting for SAP Solution Manager

Page 16: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 16

ON DEVICE

ON DEMAND

ON PREMISE

Business Process Blueprinting (BPB) for SAP Solution Manager

Key Features

• Industry templates by SAP,

partners, customers, and

independent standards

organizations

• Common shared process

catalog, which supports full

business process lifecycle and links

the business view with the

implementation view of processes

Value Proposition

• Faster time to value: Leverage

predefined best practices

• Reuse of and collaboration

around organization process assets

Process

Orchestration

SAP NetWeaver

Lifecycle

Management

Page 17: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 17

Business Blueprint in SOLAR01 within SAP Solution Manager

Organizational units

Master data

3 level hierarchy Business scenario

Business processes

Business steps

Interfaces

System information Transactions Custom development Documentation

Page 18: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 18

Process structure and graphical visualization

Process (Purchase

Requisitioning)

Business Scenario (Procure-to-Pay)

Process Step (Create Purchase

Requisition)

A Business Scenario is a

set of processes that define

a business task in a

comprehensive and self-

contained manner

A Process is a set of

logically related activities

performed to achieve a

business outcome

A Process Step is an

elementary activity

performed to

accomplish a process

Page 19: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 19

Business Process Blueprinting in a nutshell

Enhanced modeling capabilities based on BPMN notation

standards

Significantly increased usability and graphical modeling

Access to various modeling content sources such as Business

Process Repository, RDS Templates, Project content

Ability to deal with composition and SOA content

Huge benefit by reusing business blueprints in other SAP Tools,

such as SAP Solution Manager, SAP NetWeaver BPM (part of

SAP NetWeaver Process Orchestration

„Single-source of truth“ through a repository based storage

approach (no mismatch caused by import and exports of content)

Integrates Best Practices and Own Practices into an harmonized

model

Page 20: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 20

Enrich blueprints with process modeling

Process Flow Editor

Model and document processes

The BPMN shape of a „lane‟ will be

used as a representation of a logical

component

Supports several other BPMN artifacts,

like:

– Process steps (Human, Automated,

Subprocess)

– Gateways

– Events (Start, End, Intermediate)

– Annotations

– Connections

Page 21: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 21

Combine processes within a concrete business scenario

Scenario Flow Editor

Create holistic business scenarios

easily

Document combination of processes

based on business needs

Define the level of information

The BPMN shape of a „pool‟ will be

used as a representation of a business

process

Page 22: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 22

Reuse and adapt predefined content

Content and Documentation

Connect to several content sources

Adapt content (business scenarios,

processes, process steps) to your

business needs

Reuse available documentation

Create documentation assets on your

own

Enrich business blueprints via linkage

to other documentation sources

Page 23: Introduction Process Modellin & BP Blue Print

Business Process Blueprinting

applied on other BPM aspects

Page 24: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 24

Integration with SAP NetWeaver Process Orchestration (1)

Integrate Best Practices and Own

Practices into an harmonized model

Create business process blueprint for

core processes

Enhance business process blueprint

with process extensions (to be

developed with SAP NetWeaver

Process Orchestration) within Business

Process Blueprinting

Business process

extension Core business process

Page 25: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 25

Integration with SAP NetWeaver Process Orchestration (2)

Reuse blueprints for

process development

Access business process

blueprints via SAP

NetWeaver Process

Orchestration

Get context information /

documentation to develop

process extension

Connect business

blueprints with actual

developed processes

Page 26: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 26

Integration with Solution Documentation Assistant (1)

Benefits

Automatically evaluates SAP Solution

Manager business processes

Prepares upgrade projects, evaluates

new functionality, and analyzes

customer developments

Page 27: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 27

Integration with Solution Documentation Assistant (2)

Reverse Business Process Documentation

(RBPD):

Full transparency about real usage and process

compliance of SAP Applications with the most

important business processes

Comprehensive representation of current implemented

and used processes and solutions

Quick and easy way to get business processes

documented in SAP Solution manager

Central entry point to manage and monitor all SAP

solutions and processes

Enabling a quick re-use of processes for planned

projects (e.g. upgrade, rollouts etc.)

Leveraging on a central basis to set up the basis for

further ALM processes

Page 28: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 28

Integration with Business Process Change Analysis

SAP Solution updates occur frequently

SAP triggered: Support Packages, Enhancement

Packages

Customer triggered: Customizing changes, Custom

code development

Customer pain point

Which business processes are affected by planned

change?

SAP Solution: Business Process Change

Analyzer

Identification of business processes affected by

change

Risk-based Test Recommendation: Automatic Test

Plan Generation for SAP Test Workbench

Page 29: Introduction Process Modellin & BP Blue Print

Demo Business Process Blueprinting for SAP Solution Manager

Page 30: Introduction Process Modellin & BP Blue Print

Outlook and Summary

Page 31: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 31

Linking strategy model to operation model

CA

PA

BIL

ITY

Source: Linking Strategy to Operations: Process Models and Innovation by David P. Norton and Randall H. Russell

Page 32: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 32

Capability-based planning Discuss not only how, but also what…

New planned application for Capability-

based Planning allows customers to

Capture a company‟s Business Model and the

required business capabilities

Connect capabilities to other artifacts along the

application lifecycle

Communicate and publish information with

the help of user-tailored views

Capability Map

provides business context and

capabilities

compare actual measures with

business context

Business

decision maker

Strategy

Business Model

Capabilities

Page 33: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 33

Business blueprints connect several aspects

Business

Blueprint

Page 34: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 34

Summary ...please keep in mind...

# 1

Running a Business Process Management (BPM) approach has a

significant positive correlation of your company success.

Process Modeling provides insights into your business and is the

starting point for business process improvements

# 2

Business Process Blueprinting is capable to connect the diverse

aspect together for running a systematical business process

management (BPM) approach within an enterprise.

# 3

Business Process Blueprinting and BPMN-based modeling is an

integral part of SAP Solution Manager AND across other SAP

tools (e.g. SAP NetWeaver Process Orchestration)

Page 35: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 35

Further Information

SAP Public Web

SAP Community Network (scn.sap.com )

Making more out of your Business Blueprints – a corner stone within a systematical BPM approach http://scn.sap.com/people/community.user/blog/2011/11/10/making-more-out-of-your-business-blueprints-a-corner-stone-within-a-systematical-bpm-approach

Re-use the business blueprints within SAP NetWeaver BPM http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/28235

SAP Solution Documentation Assistant (Reverse Business Process Documentation) https://websmp207.sap-ag.de/rbpd

Watch SAP TechEd Online

www.sapteched.com/online

PMC105, Introduction to Process Modeling and Business Process Blueprinting Lecture

PMC201, Capturing Business Models Using Capability-Based Planning, Lecture

PMC261, Process Blueprinting and Solution Documentation in Heterogeneous Landscapes, Hands-on Session

PMC260, Extending Model-Driven Development for SAP NetWeaver BPM

ALM272, Solution Documentation – Driving Value Through Faster Implementations

Page 36: Introduction Process Modellin & BP Blue Print

Feedback Please complete your session evaluation for PMC105.

For further information, please contact: Markus Richter (Product Management) – [email protected]

Stephan Schluchter (Solution Management) – [email protected]

Thanks for attending this SAP TechEd session.

Page 37: Introduction Process Modellin & BP Blue Print

Appendix

Page 38: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 38

Tools Use

case

Target

user

User

interface

Type of

processes

Business Process Blueprinting

for

SAP Solution Manager

Modeling

Business

process experts

Desktop-

based Core & custom (solution models)

SAP StreamWork

Collaborative

process modeling

Anybody incl.

external partners

Web-based

(Browser) Any (sketches)

SAP NetWeaver Process

Orchestration

Modeling and

implementation Primarily IT

Desktop-

based

(Eclipse)

Custom (implementation

models)

3 options for process modeling When to use what?

Page 39: Introduction Process Modellin & BP Blue Print

© 2012 SAP AG. All rights reserved. 39

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