introduction process modellin & bp blue print
DESCRIPTION
Introduction Process Modellin & BP Blue PrintTRANSCRIPT
Markus Richter, SAP NetWeaver Process Integration & Orchestration October 17th, 2012
PMC105
Introduction into Process Modeling and Business Process Blueprinting
© 2012 SAP AG. All rights reserved. 2
Agenda
Overview
Process Modeling and Business Process Blueprinting
Business Process Blueprinting for SAP Solution Manager
Demo
Outlook / Summary
© 2012 SAP AG. All rights reserved. 3
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
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document, except if such damages were caused by SAP intentionally or grossly negligent.
© 2012 SAP AG. All rights reserved. 4
Abstract
Customer studies have shown an increased market success for companies by running a holistic Business Process
Management (BPM) approach within an enterprise. Process Modeling and more specific Business Process
Blueprinting (for SAP Solution Manager) are important components of such a holistic approach. Following
Business Process Model and Notation (BPMN) standard, the modeling environment supports efficiently the
definition of a business process blueprint. Business Process Blueprinting is a well-known best practice concept for
documenting and exposing process logic of SAP Business Suite applications (ERP, CRM, SCM …) and is part of
general ASAP (Accelerated SAP) methodology. The modeling environment comes with a best-in-class user
interface for modeling SAP and also non-SAP processes, based on the existing functionality and proven content
from SAP Solution Manager.
In this session you will get an overview how Business Process Blueprinting supports your process modeling
activities, to achieve fast and valuable results as well as enriching the SAP process modeling capabilities
throughout the lifecycle of a solution and where it fits in the overall BPM approach.
Overview
© 2012 SAP AG. All rights reserved. 6
How important is the improvement of business processes for you
over the next 12 months?
IT Executives Business Decision-Makers
Data Source: CIO Magazine 2012 State of the CIO Survey, January 2012 and
Forrester: Forrsights Business Decision-Makers Survey, Q4 2010
Q: Which of the following IT management initiatives will be a priority for your IT organization
Critical or high priority for
63%
Critical or high priority for
60%
© 2012 SAP AG. All rights reserved. 7
BPM approach promotes company success
„ The author of this study criticized the lack of linkage between
business processes and strategy. According to the study, only 14%
of the interviewed people claim that business processes haven been
derived from a company strategy.”
http://www.it-director.de/nc/home/newsdetails/article/prozesse-ohne-fuehrung.html; 18.10.2011
“
“ „The BPM-Best-Practice-Study proves that there is a positive
correlation between a systematic BPM approach and company
success.“
BPM Best Practice: Prof. Dr. Ayelt Komus; ISBN 978-3-642-16724-9; April 2011
© 2012 SAP AG. All rights reserved. 8
Stakeholders across the value chain need to collaborate to
transform a business process
Business process innovation is a team exercise
In silo organizations, each department or function interacts primarily within its own silo,
rather than across other parts of the organization. Silos create insular thinking and
redundancy, and compromise strategic decision making David Newman, Gartner
“
“ Does the same team do business process modeling and application
development?
© 2012 SAP AG. All rights reserved. 9
Interest in BPM is increasing – be a part of it
“
“
[Source: http://www.bptrends.com/members_surveys/deliver.cfm?report_id=1006&target=2012-_BPT%20SURVEY-3-12-12-CW-PH.pdf&return=surveys_landing.cfm]
„Clearly the interest
in BPM is spreading
around the world. “
© 2012 SAP AG. All rights reserved. 10
It’s not only about processes Business and process management
Business Strategy
Business Execution
Capability Discussion WHAT?
Process Discussion HOW TO DO?
IT Solution Discussion HOW WITH IT MEANS?
Implementation Discussion HOW TO DO?
Infrastructure Discussion WHAT RESOURCE?
Process Modeling and
Business Process Blueprinting
© 2012 SAP AG. All rights reserved. 12
Leverage business blueprints as the common denominator
Process
stakeholders
Define, model and
document
use as basis for
implementation
leverage as
reference
compare actual
implementation /
execution with planned
process
Business
process expert
IT End user
© 2012 SAP AG. All rights reserved. 13
Several personas benefit from business blueprints
Process
stakeholders
Business Process
Blueprinting for
SAP Solution Manager
SAP Solution Manager
SAP Business Suite
SAP NetWeaver
Process Orchestration
SAP Solution Manager – Solution Documentation
Assistant
– Reverse Business Process
Documentation
– Business Process Change
Analyzer
– Test Management
Business
process expert
IT
End user
© 2012 SAP AG. All rights reserved. 14
Samples from your daily life …
Business Process Blueprinting for SAP Solution Manager
© 2012 SAP AG. All rights reserved. 16
ON DEVICE
ON DEMAND
ON PREMISE
Business Process Blueprinting (BPB) for SAP Solution Manager
Key Features
• Industry templates by SAP,
partners, customers, and
independent standards
organizations
• Common shared process
catalog, which supports full
business process lifecycle and links
the business view with the
implementation view of processes
Value Proposition
• Faster time to value: Leverage
predefined best practices
• Reuse of and collaboration
around organization process assets
Process
Orchestration
SAP NetWeaver
Lifecycle
Management
© 2012 SAP AG. All rights reserved. 17
Business Blueprint in SOLAR01 within SAP Solution Manager
Organizational units
Master data
3 level hierarchy Business scenario
Business processes
Business steps
Interfaces
System information Transactions Custom development Documentation
© 2012 SAP AG. All rights reserved. 18
Process structure and graphical visualization
Process (Purchase
Requisitioning)
Business Scenario (Procure-to-Pay)
Process Step (Create Purchase
Requisition)
A Business Scenario is a
set of processes that define
a business task in a
comprehensive and self-
contained manner
A Process is a set of
logically related activities
performed to achieve a
business outcome
A Process Step is an
elementary activity
performed to
accomplish a process
© 2012 SAP AG. All rights reserved. 19
Business Process Blueprinting in a nutshell
Enhanced modeling capabilities based on BPMN notation
standards
Significantly increased usability and graphical modeling
Access to various modeling content sources such as Business
Process Repository, RDS Templates, Project content
Ability to deal with composition and SOA content
Huge benefit by reusing business blueprints in other SAP Tools,
such as SAP Solution Manager, SAP NetWeaver BPM (part of
SAP NetWeaver Process Orchestration
„Single-source of truth“ through a repository based storage
approach (no mismatch caused by import and exports of content)
Integrates Best Practices and Own Practices into an harmonized
model
© 2012 SAP AG. All rights reserved. 20
Enrich blueprints with process modeling
Process Flow Editor
Model and document processes
The BPMN shape of a „lane‟ will be
used as a representation of a logical
component
Supports several other BPMN artifacts,
like:
– Process steps (Human, Automated,
Subprocess)
– Gateways
– Events (Start, End, Intermediate)
– Annotations
– Connections
© 2012 SAP AG. All rights reserved. 21
Combine processes within a concrete business scenario
Scenario Flow Editor
Create holistic business scenarios
easily
Document combination of processes
based on business needs
Define the level of information
The BPMN shape of a „pool‟ will be
used as a representation of a business
process
© 2012 SAP AG. All rights reserved. 22
Reuse and adapt predefined content
Content and Documentation
Connect to several content sources
Adapt content (business scenarios,
processes, process steps) to your
business needs
Reuse available documentation
Create documentation assets on your
own
Enrich business blueprints via linkage
to other documentation sources
Business Process Blueprinting
applied on other BPM aspects
© 2012 SAP AG. All rights reserved. 24
Integration with SAP NetWeaver Process Orchestration (1)
Integrate Best Practices and Own
Practices into an harmonized model
Create business process blueprint for
core processes
Enhance business process blueprint
with process extensions (to be
developed with SAP NetWeaver
Process Orchestration) within Business
Process Blueprinting
Business process
extension Core business process
© 2012 SAP AG. All rights reserved. 25
Integration with SAP NetWeaver Process Orchestration (2)
Reuse blueprints for
process development
Access business process
blueprints via SAP
NetWeaver Process
Orchestration
Get context information /
documentation to develop
process extension
Connect business
blueprints with actual
developed processes
© 2012 SAP AG. All rights reserved. 26
Integration with Solution Documentation Assistant (1)
Benefits
Automatically evaluates SAP Solution
Manager business processes
Prepares upgrade projects, evaluates
new functionality, and analyzes
customer developments
© 2012 SAP AG. All rights reserved. 27
Integration with Solution Documentation Assistant (2)
Reverse Business Process Documentation
(RBPD):
Full transparency about real usage and process
compliance of SAP Applications with the most
important business processes
Comprehensive representation of current implemented
and used processes and solutions
Quick and easy way to get business processes
documented in SAP Solution manager
Central entry point to manage and monitor all SAP
solutions and processes
Enabling a quick re-use of processes for planned
projects (e.g. upgrade, rollouts etc.)
Leveraging on a central basis to set up the basis for
further ALM processes
© 2012 SAP AG. All rights reserved. 28
Integration with Business Process Change Analysis
SAP Solution updates occur frequently
SAP triggered: Support Packages, Enhancement
Packages
Customer triggered: Customizing changes, Custom
code development
Customer pain point
Which business processes are affected by planned
change?
SAP Solution: Business Process Change
Analyzer
Identification of business processes affected by
change
Risk-based Test Recommendation: Automatic Test
Plan Generation for SAP Test Workbench
Demo Business Process Blueprinting for SAP Solution Manager
Outlook and Summary
© 2012 SAP AG. All rights reserved. 31
Linking strategy model to operation model
CA
PA
BIL
ITY
Source: Linking Strategy to Operations: Process Models and Innovation by David P. Norton and Randall H. Russell
© 2012 SAP AG. All rights reserved. 32
Capability-based planning Discuss not only how, but also what…
New planned application for Capability-
based Planning allows customers to
Capture a company‟s Business Model and the
required business capabilities
Connect capabilities to other artifacts along the
application lifecycle
Communicate and publish information with
the help of user-tailored views
Capability Map
provides business context and
capabilities
compare actual measures with
business context
Business
decision maker
Strategy
Business Model
Capabilities
© 2012 SAP AG. All rights reserved. 33
Business blueprints connect several aspects
Business
Blueprint
© 2012 SAP AG. All rights reserved. 34
Summary ...please keep in mind...
# 1
Running a Business Process Management (BPM) approach has a
significant positive correlation of your company success.
Process Modeling provides insights into your business and is the
starting point for business process improvements
# 2
Business Process Blueprinting is capable to connect the diverse
aspect together for running a systematical business process
management (BPM) approach within an enterprise.
# 3
Business Process Blueprinting and BPMN-based modeling is an
integral part of SAP Solution Manager AND across other SAP
tools (e.g. SAP NetWeaver Process Orchestration)
© 2012 SAP AG. All rights reserved. 35
Further Information
SAP Public Web
SAP Community Network (scn.sap.com )
Making more out of your Business Blueprints – a corner stone within a systematical BPM approach http://scn.sap.com/people/community.user/blog/2011/11/10/making-more-out-of-your-business-blueprints-a-corner-stone-within-a-systematical-bpm-approach
Re-use the business blueprints within SAP NetWeaver BPM http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/28235
SAP Solution Documentation Assistant (Reverse Business Process Documentation) https://websmp207.sap-ag.de/rbpd
Watch SAP TechEd Online
www.sapteched.com/online
PMC105, Introduction to Process Modeling and Business Process Blueprinting Lecture
PMC201, Capturing Business Models Using Capability-Based Planning, Lecture
PMC261, Process Blueprinting and Solution Documentation in Heterogeneous Landscapes, Hands-on Session
PMC260, Extending Model-Driven Development for SAP NetWeaver BPM
ALM272, Solution Documentation – Driving Value Through Faster Implementations
Feedback Please complete your session evaluation for PMC105.
For further information, please contact: Markus Richter (Product Management) – [email protected]
Stephan Schluchter (Solution Management) – [email protected]
Thanks for attending this SAP TechEd session.
Appendix
© 2012 SAP AG. All rights reserved. 38
Tools Use
case
Target
user
User
interface
Type of
processes
Business Process Blueprinting
for
SAP Solution Manager
Modeling
Business
process experts
Desktop-
based Core & custom (solution models)
SAP StreamWork
Collaborative
process modeling
Anybody incl.
external partners
Web-based
(Browser) Any (sketches)
SAP NetWeaver Process
Orchestration
Modeling and
implementation Primarily IT
Desktop-
based
(Eclipse)
Custom (implementation
models)
3 options for process modeling When to use what?
© 2012 SAP AG. All rights reserved. 39
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