introduction right brain / left brain
TRANSCRIPT
© 2021 Jones & Henry Engineers, Ltd.
WWAdCon2021
– Presentation by –
Sarah Helbig
Executive Director of Marketing
2021 MWEA
Wastewater Admin
Conference
© 2021 Jones & Henry Engineers, Ltd.
A Non-TraditionalIntroduction
• I was shy
• Right brain / Left brain
• I like people!
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
Why is this so important?
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
Research substantiates this simple observation. A 40-year longitudinal investigation of 450 boys found that IQ had little relation to life success. The most significant predictors were
being able to handle frustration, control emotions, get along with other people.
Another study followed 80 scientists over the course of 40 years and found that social and emotional abilities were four times more important than IQ in determining professional
success and prestige.
Even more surprising, a study of retired National Football League players found that emotional intelligence predicted 62% of the variation in life success.
And finally, a 2011 survey of 2,600 hiring managers found that 71% of them valued EQ over IQ.
This is why.
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
Where Do We Go From Here?
© 2021 Jones & Henry Engineers, Ltd.
Rallying your team
- You ARE a leader
- Culture and speaking the “WE” language
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
What percent of employees who quit their jobs claim that a lack of appreciation was amajor reason for leaving?
© 2021 Jones & Henry Engineers, Ltd.
Eye Opener
79 percent of employees who quit their jobs claim that a lack of appreciation was a major reason for leaving.
• 65 percent of Americans claimed they weren’t even recognized one time
last year
Lack of recognition in the workplace:• 82 percent of employees feel their supervisor doesn’t recognize them for
what they do
• 60 percent say they are more motivated by recognition than money
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
Being Likeable –interpersonal skills and active listening
Respond vs React
Empathy
"The reason for losing customers and clients are 70% EI-related(e.g., didn’t like that company’s
customer service)
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
Stepping Up andStanding Out
Volunteer for Public Speakingand presentations
Listen for clarity“Pandemic listening”
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
Getting what you want.
According to “Inc.”“Emotionally intelligent people are self-motivated and their attitude motivates others. They set goals andare resilient in the face of challenges.”
negotiation, persuasion and empathy
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
So What’s the Good
Newsfor
2021?
© 2021 Jones & Henry Engineers, Ltd.
YouCAN
ImproveUpon
EmotionalIntelligence
Take the 6 month quiz challenge!
© 2021 Jones & Henry Engineers, Ltd.
What’s Your Score?https://www.emergingrnleader.com/wp-content/uploads/2018/05/1-Quiz-Yourself-Do-You-Lead-with-EI.pdf
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
What’s Your Score?https://www.emergingrnleader.com/wp-content/uploads/2018/05/1-Quiz-Yourself-Do-You-Lead-with-EI.pdf
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
Resources:
https://www.inc.com/young-entrepreneur-council/10-ways-to-increase-your-emotional-intelligence.html
https://www.nbcnews.com/better/lifestyle/here-s-no-1-reason-why-employees-quit-their-jobs-ncna1020031
https://hbr.org/topic/emotional-intelligence
https://www.psychologytoday.com/us/blog/good-thinking/201408/the-dark-side-emotional-intelligence
https://www.dtssydney.com/blog/30_interesting_statistics_on_emotional_intelligence
The Business Case for Emotional Intelligencehttps://www.ihhp.com/wp-content/uploads/2014/05/ROI-for-Emotional-Intelligence-an-IHHP-White-Paper.pdf
WWAdCon2021
© 2021 Jones & Henry Engineers, Ltd.
“Dear Sarah”
Sarah HelbigExecutive Director of Marketing3103 Executive ParkwaySuite 300Toledo, OH 43606
WWAdCon2021