introduction to carvana/media/files/c/carvana-ir...carvana’s estimates are derived from publicly...
TRANSCRIPT
INTRODUCTIONTO CARVANA
June 2017
2
IMPORTANT NOTICEForward-Looking StatementsForward-looking statements include all statements that are not historical facts. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be importantfactors that could cause actual outcomes or results to differ materially from those indicated in these statements. Among these factors are risks related to: (1) our history of losses and ability to maintainprofitability in the future, (2) our ability to effectively manage our rapid growth, (3) our limited operating history, (4) the seasonal and other fluctuations in our quarterly operating results, (5) ourrelationship with DriveTime Automotive Group, Inc.,(6) our management’s accounting judgments and estimates, as well as changes to accounting policies, (7) our ability to compete in the highlycompetitive industry in which we participate, (8) the changes in prices of new and used vehicles, (9) our ability to acquire desirable inventory, (10) our ability to sell our inventory expeditiously, (11) ourability to sell and generate gains on the sale of automotive finance receivables, (12) our dependence on the sale of automotive finance receivables for a substantial portion of our gross profits, (13) ourreliance on potentially fraudulent credit data for the automotive finance receivables we sell, (14) our ability to successfully market and brand our business; (15) our reliance on Internet searches to drivetraffic to our website, (16) our ability to comply with the laws and regulations to which we are subject, (17) the changes in the laws and regulations to which we are subject, (18) our ability to comply withthe Telephone Consumer Protection Act of 1991;(19) the evolution of regulation of the Internet and eCommerce, (20) our ability to maintain reputational integrity and enhance our brand, (21) ourability to grow complementary product and service offerings, (22) our ability to address the shift to mobile device technology by our customers, (23) risks related to the larger automotive ecosystem,(24) the geographic concentration where we provide services, (25) our ability to raise additional capital, (26) our ability to maintain adequate relationships with the third parties that finance our vehicleinventory purchases, (27) the representations we make in our finance receivables we sell, (28) our reliance on our proprietary credit scoring model in the forecasting of loss rates, (29) our reliance oninternal and external logistics to transport our vehicle inventory, (30) the risks associated with the construction and operation of our inspection and reconditioning centers, fulfillment centers andvending machines, including our dependence on one supplier for construction and maintenance for our vending machines, (31) our ability to protect the personal information and other data that wecollect, process and store, (32) disruptions in availability and functionality of our website, (33) our ability to protect our intellectual property, technology and confidential information, (34) our ability todefend against claims that our employees, consultants or advisors have wrongfully used or disclosed trade secrets or intellectual property, (35) our ability to defend against intellectual property disputes,(36) our ability to comply with the terms of open source licenses, (37) conditions affecting automotive manufacturers, including manufacturer recalls, (38) our reliance on third party technology tocomplete critical business functions, (39) our dependence on key personnel to operate our business, (40) the costs associated with becoming a public company, (41) the diversion of management’sattention and other disruptions associated with potential future acquisitions, (42) the legal proceedings to which we may be subject in the ordinary course of business, (43) potential errors in our retailinstallment contracts with our customers that could render them unenforceable and (44) risks relating to our corporate structure and tax receivable agreements.
No OfferThere is no assurance that any forward-looking statements will materialize. You are cautioned not to place undue reliance on forward-looking statements, which reflect expectations only as of thisdate. Carvana does not undertake any obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments, or otherwise.
3
IMPORTANT NOTICENon-GAAP Financial MeasuresThis presentation contains the financial measure EBITDA margin, adjusted net loss and adjusted net loss per share which are not recognized under U.S. Generally Accepted Accounting Principles (“GAAP”). They should not be considered substitutes for other measures of financial performance reported in accordance with GAAP. In addition, the Company’s definitions may not be comparable to similarly titled measures of other companies.The Company believes that EBITDA margin provides useful information to investors about the Company and its financial condition and results of operations for the following reasons: (i) EBITDA is among the measures used by the Company’s management team to evaluate its financial and operating performance and make day-to-day financial and operating decisions; and (ii) EBITDA is frequently used by securities analysts, investors and other interested parties as common performance measures to compare results or estimate valuations across companies in the Company’s industry. The Company believes that adjusted net loss and adjusted net loss per share supplement GAAP measures and enable us to more effectively evaluate our performance period-over-period. These non-GAAP measures have limitations as analytical tools, and you should not consider these measures either in isolation or as a substitute for GAAP measures or other methods of analyzing the Company’s results as reported under GAAP. A reconciliation of the non-GAAP measures to the most directly comparable GAAP financial measure can be found at the end of this presentation.Market and Industry DataThis presentation includes information concerning economic conditions, the Company’s industry, the Company’s markets and the Company’s competitive position that is based on a variety of sources, including information from independent industry analysts and publications, as well as Carvana’s own estimates and research. Carvana’s estimates are derived from publicly available information released by third party sources, as well as data from its internal research, and are based on such data and the Company’s knowledge of its industry, which the Company believes to be reasonable. The independent industry publications used in this presentation were not prepared on the Company’s behalf. While the Company is not aware of any misstatements regarding any information in this presentation, forecasts, assumptions, expectations, beliefs, estimates and projects involve risk and uncertainties and are subject to change based on various factors.
4
OUR MISSION IS TO CHANGE THE WAY PEOPLE BUY CARS.
55
WE HAVE ACHIEVEDRAPID GROWTH AND SCALE
$365M2016 Revenue
Carvana spin off from
DriveTime
Carvana opens
Nashville as 2nd market
Carvana launches world’s first coin-
operated car vending machine in
Nashville, TN
Carvana launches “Cardian Angel”, an intelligent car
valuation tool
Carvanalaunches 8-
story tall vending
machine in Houston, TX
Carvana opens Texas Inspection & Reconditioning
Center
Founded as a subsidiary of
DriveTime, the 4th largest used car dealer in the United Statesbased on 2015
unit retail sales (1)
Debut of Carvana.com and launch in
Atlanta as first market
markets markets markets
100cars sold
100,000avg. MUV ( 2)
10,000cars sold
350,000+avg. MUV ( 2)
27,500cars sold
(1) Based on 2015 DriveTime annual report and 2016 Automotive News Top 100 Dealership Group rankings by 2015 Used Vehicle Sales(2) Monthly Unique Visitors 5
180% YoY Growth
6
KEY INVESTMENT HIGHLIGHTS
MASSIVE, FRAGMENTED MARKETExceptionally large and inefficient used car market
VERTICAL INTEGRATION & FULFILLMENTPurpose-built vertically integrated platform
Robust financial model supports growth and margin expansionROBUST FINANCIAL MODEL
PROVEN GO-TO-MARKET STRATEGYDemonstrated, capital-light market expansion playbook
SUPERIOR CUSTOMER EXPERIENCESimple, seamless and differentiated used car buying experience
7
Auto is… Massive Fragmented & Ripe for Disruption
INDUSTRY OVERVIEW
$1.1 Tn
20%
$710 Bn
7.3%
1.6%
7.0%
81%
8%of U.S. Retail Economy (1)
in 2015 U.S. Used Car Sales (2)
2015 – 2019 CAGR (3)
U.S. Market Share of Largest Dealer Brand (4)
Aggregate Market Share of Top 100 Used Auto Retailers (4)
Consumers Do Not Enjoy the Car Buying Process (5)
Consumers Rated Car Salespeople Highly Trustworthy (6)
in 2015 U.S. Sales (1)
MASSIVE, FRAGMENTED MARKET
(1) U.S. Census Bureau 2015 Retail Sales by Industry (2) Edmunds.com 2015 Used Vehicle Market report (3) Technavio 2015 U.S. Used Car Market report (4) Publicly-listed dealership filings and Automotive News Top 100 Dealership Groups (5) DealerSocket 2016 Independent Dealership Action report – Represents North American consumers (6) 2015 Gallup Poll
63,000+Used Car
Dealerships
% %
DIGITAL ECONOMY IS TRANSFORMING CAR BUYING
would consider purchasing a car online (2)
of customer purchases involve online research (1)
%
(1) Capgemini 2014 Cars Online report (2) Accenture 2015 Automotive Digital Survey (3) AutoTrader 2016 Car Buyer Journey report
test drive only one vehicle (3)
MASSIVE, FRAGMENTED MARKET
8
$1,430 in average savings per vehicle compared to KBB Suggested Retail Value in 2016
As soon as Next Day car deliveries in select markets
CARVANA'S VISION IS FOCUSEDON PROVIDING OUR CUSTOMERS WITH:
Best Experience10 minutes – time in which purchase can be completed after vehicle selection
Best Value
SUPERIOR CUSTOMER EXPERIENCE
Note: 7,300+ vehicles available as of December 31, 2016
7,300+cars available
Best Selection
9
Vehicle Search & Discovery from Any Device
Intuitive vehicle search with 7,300+ vehicles available online
Trade or Sell – All OnlineNearly instantaneous, firm,
fully-automated trade-in offers
Real-Time, Personalized Financing
Majority of customers havechosen to finance with Carvana
Seamless Transaction Technology
Buy a car without leaving your device
A SIMPLE AND SEAMLESS CAR BUYING EXPERIENCE
10
SUPERIOR CUSTOMER EXPERIENCE
Note: 7,300+ vehicles available as of December 31, 2016
ı
CREATING DIFFERENTIATEDFULFILLMENT EXPERIENCES
• Scheduled appointments with delivery as soon as the next day in our markets
• Delivered by Carvana-uniformed employee in a branded, custom single-car hauler, in our markets
• Operational efficiencies combined with strong branding
• 5 vending machines currently operational (1)
• 2x+ growth in Nashville market penetration within two quarters after vending machine launch
• Creates a unique video of the experience for customers to share via social media
Carvana Delivery
Vending Machine
11
SUPERIOR CUSTOMER EXPERIENCE
(1) As of June 7, 2016
12
4.8Rating (1) Customer
Reviews on Carvana.com (1)
4,250+ 95%Would Recommend
To A Friend (1)
“ Carvana is the bomb!”“ Carvana will
change the way cars are sold.”
I never thought carbuying couldbe enjoyable.“ ”
(1) Through December 31, 2016
SUPERIOR CUSTOMER EXPERIENCE
DELIVERING SUPERIOR CUSTOMER EXPERIENCES
13
PROVEN GO-TO-MARKET STRATEGY
Repeatable Market Entry Playbook
Nashville Vending Machine Launch
Proven by Success in Existing Markets
PROVEN GO-TO-MARKET STRATEGY
Total Operating Markets
2014 2015 2016
39
21 Mar
ket P
enet
ratio
nQuarters in Operation
Connect to Logistics Network
Market Launch CapEx Spend$500k for initial delivery only program$4.5-5.5M for vending machine launch
Turn on Marketing Program
Activate Team of Expansion Advocates
Note: As of December 31, 2016
SIGNIFICANT UPSIDEIN THE CURRENT MODEL
CarvanaTotal U.S. Population Coverage
by Year
Add New Markets
CarvanaAtlanta / Nashville Market Penetration
From 1st Quarter Launched to Q4 2016
Q4 2016 YoY GrowthAtlNash
65.6%156.4%
Increase Penetration
1.1% 1.1%
1.8%3.1%
9.7%
19.7%2016 Revenue ($M)$365.1
Carvana2016 Market Penetration
Across Current 21 Markets (1)
0.25%
1.07%
CarvanaQ4 2016
Atlanta / NashvilleMarket Penetration (2)
Grow Current Markets
PROVEN GO-TO-MARKET STRATEGY
14(1) Market penetration for year ended December 31, 2016(2) Average market penetration of Atlanta and Nashville for quarter ended December 31, 2016
• Vehicle reporting
• Market data
• Carvana data (clickstream, historical sales)
SUPPORTED BY PROPRIETARY VEHICLEACQUISITION ALGORITHM
Auctions &Other Sources
Vehicle Inventory Acquisition• Manheim, Adesa, Smart Auction• Enterprise, Hertz• Customers
QualityScreening
Apply Data
Optimization
7,300+ Online cars available in all markets vs. 11-100 at typical dealers (1)
VERTICAL INTEGRATION & FULFILLMENT
15
• Year, Mileage, No Accidents
• Expected pricing, recon, and transport• Fit with existing inventory
Auctions Off-LeaseOff-Rental
CustomerTrade-In
(1) 2016 NIADA Used Car Industry report based on 2015 dataNote: 7,300+ vehicles available as of December 31, 2016
IN-HOUSE INSPECTION, RECONDITIONING & MERCHANDIZING
• Robust processes and internal expertiseto set up future IRCs as needed
• Ability to buy all car types and reconditionthem to a consistent car quality
• ~150k existing annual IRC capacity at full utilization
Inspection and Reconditioning
• 360-degree, interactive exterior and interior virtual tour of each vehicle
• Proprietary imaging technology• Transparency to the customer through
annotation of material defects
Photography and Annotation
VERTICAL INTEGRATION & FULFILLMENT
16
LEVERAGING SELF-OPERATED FULFILLMENT NETWORK
Carvana Logistics Network
Control over delivery times enables seamless customer experience
Speed of delivery drives conversion
Centralized inventory powers broad selection
PremiumFulfillment Capabilities
• Inspection & reconditioning centers• Delivery hubs• Vending machines / Fulfillment centersConnected through the hub-and-spoke Carvana Logistics Network
VERTICAL INTEGRATION & FULFILLMENT
Enables vehicle cost arbitrage across geographies
Lower cost than using third party shipping
17Note: As of June 6, 2017
Inspection Centers Vending MachineExisting Markets
Austin
Nashville
HoustonSan Antonio
Blue Mound, TX
Winder, GA
Delanco, NJ
2017 New MarketsHeadquarters
Dallas
SIGNIFICANT GROWTHOPPORTUNITIES
Drive Revenue Growth in Existing Markets
Enter New Key Geographical Markets
Innovate and Extend Technology Leadership
Develop New Products
Improve Brand Awareness
18
19
Josh DollisonDirector of Engineering
Jon SeitelProduct Lead
Alex DevkarDirector of Analytics
Imran KaziDirector of Technology Services
Christina KeiserDirector of Partnership Growth
Cem VardarPrincipal Optimization Engineer
Jeff McClellanHead of Predictive Analytics
Michael GranthamVP of Quantitative Marketing
Brian BoydDirector of Inventory Strategy
Stella Wenxing LiuData Scientist
Richard BallSr. Director of IRCs & Process Engineering
Mike RennieDirector of IRC Execution
Scott WoodDirector of WholesaleOperations
Jeff MillerVP of Strategic Partnerships & Vehicle Merchandising
John PiatakDirector of Logistics
Paul KeisterChief Creative Officer
Teresa AragonDirector of Customer Operations
Jenni StanfordDirector of Market Operations & Expansion
Jessica QuerinDirector of Post Sales Operations
Bret SassenbergSr. Director of Real Estate & Development
eCommerce & Technology Data & Analytics Automotive & Logistics Brand & Customer Experience
Ernie GarciaCo-founder & Chief Executive Officer
Mark JenkinsChief Financial Officer
Ryan KeetonCo-founder &Chief Brand Officer
Ben HustonCo-founder &Chief Operating Officer
Dan GillChief Product Officer
Paul BreauxGeneral Counsel
FOUNDER-LED, DEEP & EXPERIENCED TEAM
20
FINANCIAL HIGHLIGHTS
21
KEY FINANCIAL HIGHLIGHTS
RAPID REVENUE GROWTH
COMPELLING MARKET ECONOMICS
IMPROVING OPERATING EFFICIENCIES
PROVEN AND EXPANDING UNIT ECONOMICS ACROSS MULTIPLE PRODUCTS
ATTRACTIVE LONG-TERM FINANCIAL MODEL
22
OUR REVENUE GROWTH
Revenues ($M)
180% YoY
213% YoY
816% YoY
$107$99
$87
$73
$43$36
$29$24$42
$130
$365$159
Q1 Q2 Q3 Q42014
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q12015 2016 2017
23
KEY OPERATING METRICS
2014 2015 2016
2,105
6,523
18,761
RetailUnits Sold
3
9
21
2014 2015 2016
652
1,842
7,310
2014 2015 2016
Markets (1)
InventoryUnitsAvailable (1)
(1) As of December 31
24
IMPROVING COHORTS
Retail Units Sold By Cohort
20Q1 Q2 Q3 Q4
MarketPenetration
Nashville Vending Machine Launch
Quarters in OperationM
arke
t Pen
etra
tion
49 73 83315
436579
775
1,2121,343
1,776
2,192
3,783
4,355
5,023
5,600
2013 Cohort2014 Cohort2015 Cohort2016 CohortNon-Market
2013 2014 2015 2016Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Note: Non-Market retail units sold represent unit sales in markets not yet launchedNote: As of December 31, 2016
REVENUE STREAMS FROM MULTIPLE PRODUCTS
Retail VehicleSales$342M ($18.2k selling price / retail unit)
$10M ($3.8k selling price / wholesale unit)
WholesaleVehicle Sales
$13M ($693 gross profit / retail unit)
OtherSales & Revenues
Note: Data for FY2016 25
26
UNIT ECONOMICS
$1,023
($201)
201620152014
Gross Profit per Unit
Increase number of markets / Sell more retail units
Reduce average days to sale
Increase conversion on existing products
Addition of new products and services
(1) FY2016 Gross Profit plus CarMax Auto Finance net income divided by used vehicle units soldNote: CarMax Gross Profit per Unit is not presented to imply that Carvana will achieve comparable results
Key Drivers of GrossProfit Expansion
CarMax, Inc.Gross Profit per Unit~$3,889 (1)
$206
Scale provides cost of sales efficiencies
27
ADVERTISING EXPENSE LEVERAGE
8%
5%3%
0%
10%
20%
2014 2015 2016
Atlanta Advertising ExpenseAs % of Revenue
33%
12%
4%
0%
20%
40%
2014 2015 2016
Nashville Advertising ExpenseAs % of Revenue
Word of Mouth
Brand Awareness
Key Drivers
Referrals
Inventory Selection
Product Enhancements
28
UNIT LEVERAGE
Revenue Growth100.8%
YoY Growth
ATL & NASH Revenue ($M)
Improving Unit Economics
ATL & NASH Advertising Expense as a % of Revenue
Carvana Total Gross Margin
$27.1
$76.9
$154.3
2014 2015 2016
(1.0%)
1.0%
5.3%
10.5%
5.5%
3.2%
2014 2015 2016
29
COMPANY HIGHLIGHTS
$710B2015 U.S.
Used Car Sales
1.6%Largest dealer brand market share in US
95%Customers who would recommend to friend
4.8/5.0Customer
Rating
180%YoY 2016
Revenue Growth
27,500+Retail Units
Sold Since Inception
MASSIVE, FRAGMENTED MARKETExceptionally large and inefficient used car market
3Existing
IRCs
3Existing
Vending Machines
VERTICAL INTEGRATION & FULFILLMENTPurpose-built vertically integrated platform
21Markets
1.1%Market Penetration
in Atlanta & Nashville
PROVEN GO-TO-MARKET STRATEGY
Robust financial model supports growth and margin expansionROBUST FINANCIAL MODEL
Demonstrated, capital-light market expansion playbook
SUPERIOR CUSTOMER EXPERIENCESimple, seamless and differentiated used car buying experience
Note: As of December 31, 2016