introduction to emergency social services presented by: (your name) (your organization)
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Introduction to Emergency Social Services
Presented by: (Your Name)
(Your Organization)
Slide 2Emergency Social Services
• Overview of ESS
• Roles and responsibilities
• Key ESS Facts
Outline
Slide 3Emergency Social Services
• Emergency Social Services (ESS) is BC’s province-wide, community based, emergency response program
• ESS are those services required to preserve the well-being of people affected by an emergency or disaster
Overview of ESS
What is Emergency Social Services?
Slide 4Emergency Social Services
Overview of ESS
ESS is an integral part of Emergency Management in BC by:
• Helping people to remain independent and self-sufficient
• Helping people to meet their basic needs during a disaster
• Reuniting families separated by disaster
• Providing people with accurate and up-to-date information about the situation at hand
• Helping people to re-establish themselves as quickly as possible after a disaster
What does ESS Do?
Slide 5Emergency Social Services
Overview of ESS
ESS provides primary services such as:
• food
• lodging
• clothing
• emotional support
• first aid
• child care
• pet care
• public information
• radio communications
ESS may also provide specialized services such as:
• family reunification (registration & inquiry)
What services are provided?
Slide 6Emergency Social Services
• ESS volunteers and staff
– over 5,000 local volunteers and staff across BC
– ESS Support Organizations
– Provincial Emergency Program regional and provincial staff
• Every local authority in BC should have an ESS team
• The local ESS leader is the ESS Director
• The ESS Director reports to Emergency Program Coordinator
Overview of ESS
Who provides ESS?
Slide 7Emergency Social Services
Overview of ESS
Local Authority Level
Slide 8Emergency Social Services
• Citizens of British Columbia who have been displaced from their residence by a disaster or emergency
Overview of ESS
• Travellers stranded as a result of a disaster
• Response workers on assignment during a disaster or emergency
Who receives ESS ?
Slide 9Emergency Social Services
• ESS may be provided for incidents ranging from a single family house fire to calamities involving mass evacuation
When is ESS provided?
• floods
• urban fires
• earthquakes
• oil spills
• blizzards
• severe weather
• landslides and avalanches
• wildland urban interface fires
Overview of ESS
• Examples of events in BC involving ESS include:
Slide 10Emergency Social Services
• ESS is typically available for 72 hours immediately following the start of an event
• During these first 72 hours, evacuees should immediately plan their next steps by contacting:
– insurance agents (if relevant)
– family and friends
– local non-profit agencies
• ESS may be extended, in exceptional circumstances, on a case-by-case basis
Overview of ESS
How long is ESS provided for?
Slide 11Emergency Social Services
• ESS teams assist evacuees at Reception Centres
• ESS teams may also provide:– outreach services for shut-ins– Group Lodging (shelter and food) to evacuees
during a major event– on-site services to response workers and others
• Level 1 ESS volunteers provide on-site services for small scale incidents (1-2 residences)
Overview of ESS
How is ESS provided?
Slide 12Emergency Social Services
• Identify facilities suitable for use as Reception Centres and for Group Lodging.
• Recruit and train volunteers
• Establish linkages with key local emergency responders and any disaster related non-government organizations
• Reach agreements with local businesses and services organizations
Overview of ESS
What do ESS teams do to prepare?
Slide 13Emergency Social Services
Who supports ESS teams?
• Local authority
• PEP Regional Staff
• Provincial Emergency Program (PEP)
• ESS Office
• ESS Support Organizations
Roles and Responsibilities
Slide 14Emergency Social Services
Municipal vs. Provincial
Through the Emergency Program Act (1996):
• Local Authorities are responsible for emergency planning and response, including ESS
• The Provincial Government is responsible for supporting local authorities in this responsibility.
Roles and Responsibilities
Slide 15Emergency Social Services
What is the role of Local Authorities?The local authority is responsible for:• Planning and coordination of a local ESS response• Specifically,
– “A local authority must, as part of the local emergency plan prepared by it under section 6 (2) of the Act.
Section 2 (3) (f) of the Local Authority
Emergency Management Regulation (1995)– “Coordinate the provision of food, clothing, shelter,
transportation and medical services to victims of emergencies and disasters, whether that provision is made from within or outside of the local authority.”
Roles and Responsibilities
Slide 16Emergency Social Services
What is the role of PEP?
• Leadership and overall coordination of BC’s emergency management system
• Providing a task number and expenditures authority in an emergency (1-800-663-3456)
• Provides public information about on-going disasters, emergency preparedness and preventive measures
• Providing WCB and liability coverage for ESS volunteers
Roles and Responsibilities
The Provincial Emergency Program (PEP) is responsible for:
Slide 17Emergency Social Services
Roles and Responsibilities
• Funding the ESS training program;• Developing provincial policies and procedures;
…continued on next slide
The Provincial Emergency Program’s ESS Office provides provincial level support for local authorities who are responsible for planning, and responding to, emergencies and disaster where short-term emergency social services are required.
What is the role of the ESS Office?
The ESS Office works alongside other provincial ministries and non-government organizations, to coordinate provincial level resources in support of the delivery of ESS across British Columbia by local authorities.
PEP Headquarters and the ESS Office support local authorities by:
Slide 18Emergency Social Services
Roles and Responsibilities
• Providing a framework, including guidelines, standards and best practices, for use by local authorities and the ESS training program;
• Develop and maintain relationships with ESS Support Organizations; • The processing of invoices for lodging, food, clothing and other
necessary expenses administered by community ESS teams during an emergency;
• Providing provincial support during a major disaster; and• Negotiating federal and provincial ESS mutual aid in the event of a
catastrophic disaster.
Continued:
What is the role of the ESS Office?
Slide 19Emergency Social Services
What is the role of Support Organizations?
Roles and Responsibilities
The ESS Office can also arrange additional volunteer support and services from the following ESS Support Organizations:
•ESS Association - community volunteer support•Justice Institute of BC – ESS volunteer training courses
•The Salvation Army - emotional support and meet & greet services
•Canadian Disaster Child Care – care and assistance of children affected by disaster
•BC Housing - warehousing and distribution of cots and blankets for Group Lodging
•Buddhist Compassion Relief Tzu Chi Foundation Canada - mass feeding operations
•Canadian Red Cross - Family Reunification Services, operation of the Central Registration & Inquiry Bureau (CRIB)
Slide 20Emergency Social Services
Historical Responses
Key ESS Facts
Number of Year Persons Assisted2007 4,1002006 6,8582005 5,0632004 2,5632003 40,0352002 3,6182001 2,4342000 1,582
Slide 21Emergency Social Services
Total Persons Assisted: 93,874– forest fire related 53,810– other (e.g. house fires, apartment fires,
power outage, landslides, gas leaks, blizzards, etc) 40,064
Total number of incidents involving ESS: 3,833– forest fire related 43
– other (e.g. house fires, apartment fires, 3,790 power outages, floods, landslides
gas leaks, blizzards, etc)
Key ESS Facts
ESS Responses in BC 1994 - 2007
Slide 22Emergency Social Services
Conclusion
The success of ESS depends on the ongoing commitment of volunteers and other key stakeholders, and on the support of local, regional and provincial governments.
Slide 23Emergency Social Services