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Lecture ReviewRISK MANAGEMENT:

DEFINITIONS, TYPES,OBJECTIVES and FUNCTIONS

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What is RISK?

A POSSIBILITYthat something

BAD or DANGEROUS

MAY happen(LONGMAN Active Study Dictionary, 2004)

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What is Hospital Risk Management?

consists of clinical & hospital administrationactivities to identify, evaluate, & reduce the risk forpatients, doctors, hospital employee, & visitors.

(JCAHO - Join Commission on Accreditation of Healthcare Organization)

activities to minimize potential harms to thepatients, as well as providing a safe environment for

patients, employees, and visitors.(ASHRM - American Society for Healthcare Risk Management)

a framework for a systematic identification,

assessment, manage, treatment and monitoring ofrisk. Its purpose is to prevent or minimize thepossibility of the recurrence of risk and their

associated consequences(Liverpool Womens National Health System ( NHS ) Foundation Trust)

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OUR DEFINITION

clinical & hospital administration activities

to anticipate, minimize, prevent therecurrence of risk on both internal (patients,doctors, employee) and external (visitors)

customers of a hospital by identifying,analyzing, managing, evaluating, &monitoring the potential risks.

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HOW???

Preparing Context Strategy Context, Organization Context, Risk

Management Context, developing Criteria, anddeciding structure

Risk Identification What & How Risk can occur

Risk Analysis Determining controlling, frequency or probability,

impact or consequence of the Risk Risk Evaluation

Comparing the risk degree & criteria andpreparing risk priority

If accepted, followed by Managing the Risk Identifying, Evaluating, List Options, Selecting &

Preparing the Option

Plan Implementation

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TYPES OF RISK

1. Medical Risk

2. Non-medical Risk

3. Risk on Resources4. Risk on Service

Procedure

5. Behavior & Financial

Risk6. Clinical Risk

7. Non-clinical Risk:

Operational Risk

Compliance Risk

Legal Risk

Risk on Image &

Reputation8. Credential Risk

Corporate Risk Financial Behavior Under-skilled Assistant Unstandardized Procedure

Clinical Risk Malpractice Mistreatment

Post-Operative Cut Infection Phlebitis Insufficient Equipment &

Facilities Instrument

Classification ofHospital Risk(Jacobalis, Samsi)

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Objectives & Function

To reduce the incidence of preventable injuries &accidents

To minimize the financial loss to the institutionshould an injury or an accident occur

(Smith, Dean G.; Wheeler, John R.C.)

Managing the Risk so it can give a high quality ofservice and safe environment for its patients andvisitors (East Sussex)

The ultimate output of Risk Management is an

improvement in quality of service & patient safety,with the spirit of not zero defect but more towardsno accident.

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Conclusion

Risk can not be eliminated but it should beminimized, for that we have to manage therisk so the image and reputation of thehospital would not be damaged.

Should that ever happen, it could diminishthe trust of our consumer, which woulddecrease the amount of visit, in which would

lead to the decrease of hospital income.