Introduction to

Hypervoice

link what we

say to what

we do

Hypervoice conversations

Notes you take Slides you show

Screens you share Messages you send

Web pages you browse Documents you open

Customer records you view Sales opportunities you edit

Trouble tickets you close

Records the relationships

between everything that is said and done

Anyone can replay calls and

meetings…

…and join them even after they have ‘finished’!

Eliminates re-work

No

transcription and note-

taking errors

Solves ‘presenteeism’

for group business

conversations

Voice is only weakly integrated with the “four pillars” of enterprise social software

Credit: JP Rangaswami – Chief Scientist, Salesforce.com

Search

Syndication Fulfilment

Collaboration OPPORTUNITY

Three enterprise voice transformation challenges

Unstructured Structured

Synchronous Asynchronous

Private Shared

Hypervoice conversations create a unified activity stream

My timeline

Your timeline

Conference call IM Email

Webinars

Conference calls HYPERVOICE

Unified

Communications HY

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HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICE

Hypervoice technology is what is missing from

Hypervoice isn’t (just) an application, it is an embedded capability

Hypervoice sets the stage for Web 3.0

? ? ? ?

Web 1.0 Web 2.0 Web 3.0

Hyperlinks Hypermessaging Hypervoice

So hyper-what? Telcos Keep the conference calling business relevant

Begins the replacement process for telephony

Web

Enterprise

Plays to the advantage of the web – hypermedia/linking

Creates a new class of hypermedia to be managed

Fills the functionality missing from UC and webinars

A new class of data requiring enterprise software

“What a computer is to me is it’s the most remarkable tool that

we’ve ever come up with, and it’s the equivalent of a

bicycle for our minds.” – Steve Jobs

Thank you Free white paper and

newsletter at hypervoice.org