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    Session

    INTRODUCTION TOINTERNATIONAL BUSINESSENVIRONMENT

    2

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    International Business

    When business activities are performed on aninternational level, these can be termed asinternational business.

    Basic functions, processes and techniques of

    international business are essentially the same asthose involved in domestic business.

    What is different is the environment within whichthese functions are performed and processes arecarried out.

    International Business environments are unfamiliarand different from the domestic environment

    These variations may need adaptation for businesssuccess.

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    International Business Environment

    In the context of a business firm, environmentcan be defined as various external actors andforces that surround the firm and influence itsdecisions and operations.

    The two major characteristics of theenvironment as pointed out by this definitionare:

    1. these actors and forces are external to the

    firm2. these are essentially uncontrollable. The

    firm can do little to change them

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    Micro and Macro Environments

    Micro environment can be defined as the actors inthe firm's immediate environment which directlyinfluence the firm's decisions and operations. Theseinclude: suppliers; various market intermediaries and

    service organizations such as middlemen, transporters,warehouses, advertising and marketing researchagencies, business consulting firms and financialinstitutions; competitors, customers and generalpublic.

    While the customers constitute firm's market, suppliers

    and market intermediaries help providing the firm withinputs and assist in production and marketingprocesses.

    Competitors and general public also influence the waya firm conducts its business.

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    Micro and Macro Environments

    Macro environment consists of broaderforces which affect the firm as well as otheractors in the firm's micro environment.

    These include factors such as geographic,economic, financial, socio-cultural, political,legal, technological and ecological forces.

    Firms need to continuously monitor changesin these environmental forces and devisestrategies to cope with them.

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    Domestic, Foreign and GlobalEnvironment

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    Domestic, Foreign and GlobalEnvironment

    In the figure, innermost circle representsfirm's business strategy and decisions withregard to production, finance, marketing,

    human resources and research activities. Since these strategies and decisions are

    made by the firm, they are calledcontrollables.

    Firm can change them but within theconstraints of various environmentalfactors.

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    Domestic, Foreign and GlobalEnvironment

    The next circle represents domestic environment and itconsists of factors such as competitive structure,economic climate, and political and legal forces whichare essentially uncontrollable by a firm.

    Besides profound effect on the firm's domestic business,

    these factors exert influence on the firm's foreign marketoperations. Lack of domestic demand or intense competition in the

    domestic market, for instance, have prompted manyIndian firms to plunge into international business.

    Export promotion measures and incentives in country

    have been other motivating factors for the firms tointernationalize their business operations. Since these factors operate at the national level, firms

    are generally familiar with them and are able to readilyreact to them.

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    Domestic, Foreign and GlobalEnvironment

    The third circle represents foreign environment consisting offactors like geographic and economic conditions, socio-culturaltraits, political and legal forces, and technological and ecologicalfacets prevalent in a foreign country.

    Because of being operative in foreign markets, firms are generallynot cognizant of these factors and their influence on business

    activities. The firm can neglect them only at the cost of losing business in the

    foreign markets. The problem gets more complicated with increase in number of

    foreign markets in which a firm operates. Differences exist not only between domestic and foreign

    environments, but also among the environments prevailing in

    different foreign markets. Because of environmental differences, business strategies that are

    successful in one nation might fail miserably in other countries. Foreign market operations, therefore, require an increased

    sensitivity to the environmental differences and adaptation ofbusiness strategies to suit the differing market situations.

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    Domestic, Foreign and GlobalEnvironment

    The upper most circle, viz., circle four, represents the globalenvironment.

    Global environment transcends national boundaries and is notconfined in its impact to just one country.

    Global environment exerts influence over domestic as well asforeign countries and comprises of forces like world economicconditions, international financial system, internationalagreements and treaties, and regional economic groupings.

    World-wide economic recession; international financial liquidity orstability; working of the international organizations such as WorldTrade Organization (WTO), International Monetary Fund (IMF),World Bank and the United Nations Conference on Trade andDevelopment (UNCTAD); Agreement on Textiles and Clothing(ATC); Generalized System of Preferences (GSP); InternationalCommodity Agreements; and initiatives taken at regional levelssuch as European Union (EU), North American Free TradeAssociation (NAFTA) and Association of South East Asian Nations(ASEAN) are some of the examples of global environmental forceshaving world-wide or regional influences on business operations.

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    Domestic, Foreign and GlobalEnvironment

    Environment plays a vital role in the conduct ofbusiness operations.

    Especially in the context of internationalbusiness, environment assumes critical

    importance as no two countries have similarenvironments and demand different businessstrategies to cope with differing businessconditions.

    As the environment affects firms' strategic as

    well as tactical decisions, it becomes imperativefor the firm to have in-depth knowledge of thedomestic, foreign and global environments.

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    Relevance of InternationalBusiness Environment

    When a firm decides to enter into international business, itfaces two major decision problems:

    1. Which markets to select, and2. How to enter into those markets.

    Both these decisions are strategic in nature and are greatly

    influenced by the environmental forces. Firms select those countries as their target markets which

    have sufficient market potential. Market potential in turn depends upon geographic,

    economic and cultural environments prevailing in theforeign countries.

    Demand for fans, for instance, will be more in countrieswhich are geographically located in hot zones and whereper capita income is high enough for the people to affordpurchase of fans.

    Besides climate and sufficient income, electricity should beavailable to make the fans workable.

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    Relevance of InternationalBusiness Environment

    Once the firm identifies countries with market potentials, it needsto decide as to what mode it should use for entering into thosemarkets.

    A wide range of options such as exporting, licensing/franchising,joint venture or setting up wholly owned subsidiaries abroad areavailable to firms.

    Firm's actual choice of market entry mode is influenced by avariety of environmental factors.

    Exporting is desirable when it is economical to produce in thehome country and there are no legal restrictions on import ofgiven product in the foreign markets.

    In the case of import bans or excessive costs of transportation, afirm may choose to set up its manufacturing and marketing

    subsidiaries abroad. But this is feasible only when foreigngovernments are not averse to foreign direct investment, andnecessary raw materials and labor are available locally atcompetitive prices in the foreign countries.

    In countries where first condition is not fulfilled, the firm can go infor either licensing or joint venture as these entry modes arepolitically less objectionable.

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    Relevance of InternationalBusiness Environment

    Environmental forces play an equally important role in shapinga firm's functional and tactical decisions. What should be the scale of production? Should the firm employ labor or capital intensive techniques? How to finance firm's foreign operations? How much to repatriate? What marketing mix should the firm use? Should it hire local persons or employ foreign nationals? What should be their compensation package?

    Answers to these and other questions require in-depth analysisof the prevailing environments in foreign countries.

    Since the environments differ, firm cannot be much successful

    by falling back upon its domestic decisions and practices. Firm needs to screen the foreign country environments and

    accordingly decide about the best course of action in eachcountry.

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    FOREIGN ENVIRONMENT

    Foreign environment consists of geographical, economic,financial, socio-cultural, political, legal and ecologicalforces.

    A firm needs to examine these components of theenvironment for each one of the foreign countries in which

    it operates. All the components-and elements of the foreign

    environment might not be relevant to a decision maker.Much depends on the nature of the firm and its decisions.

    For a small firm interested in exporting, analysis of thecommercial policy and the economic environment would be

    sufficient. But for a multinational corporation interested in setting up

    a manufacturing plant in a foreign country, geographic aswell as socio-cultural, legal and political environmentswould be as important as the economic environment.

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    Geographic Environment

    Geography is animportant component of the foreignenvironment and refers to a country's climate,topography, natural resources and people.

    Every organization engaged in international business

    must have some knowledge of geographic features ofthe Foreign country as these influence the nature andcharacteristics of a society.

    It also affects demand pattern of the people living inthe country. Geography is a major contributory factorto the development of business systems, tradecenters and routes.

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    Geographic Environment

    Different climatic conditions (viz., rain, snowfall, wind,temperature, humidity, etc.) give rise to demand fordifferent types of products.

    It is largely due to climatic differences that people differin their housing, clothing, food, medical and recreational

    needs. Many a time needs are same, and the same products are

    demanded. But because of the climatic and/ortopographic differences, products need adaptation ormodifications to suit local conditions.

    Rolls Royce cars from Britain, for instance, required

    extensive body work and renovations in Canada becausethe salted sand, spread over streets to keep thempassable throughout four or five months of virtuallycontinuous snow in Canada, caused rusting andcorrosion in the fenders and door panels; and the oilsystem also developed leaks.

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    Geographic Environment

    Geographic conditions also affect a firm'splant location decision.

    A firm prefers to set up its manufacturingplant in a country which has favorable

    climatic conditions, possesses suitabletopography (i.e., surface features such ashills, plains, river and sea) and where rawmaterials, energy and labor are cheaplyand abundantly available.

    Foreign country's nearness to othermarkets and its strategic location on majortrade routes are other equally importantconsiderations.

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    Geographic Environment

    Firms' distribution and logisticstrategies are directly influenced bygeographic conditions in the foreignmarkets.

    Re-order points and safety levelstocks are kept generally higher for

    those countries or places which arenot easily accessible and can be cutoff suddenly due to bad weather.

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    Geographic Environment

    Location of a country on the world map isan equally important consideration. Itaffects its trade prospects with other

    countries. Landlocked countries such as Bolivia,

    Zambia and Zimbabwe, are not only costlyto reach but are also difficult to penetrate

    as trading with these countries dependupon their relations with neighboringcountries through which goods have tocross.

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    Economic & FinancialEnvironment

    Various dimensions one needs to considerwhile attempting an economic and financialanalysis include: foreign country's level ofeconomic development, income,

    expenditure pattern, infrastructureincluding financial institutions and system,inflation, foreign investment in the country,commercial policy, balance of paymentsaccount, accounting systems and practices,

    and integration of the foreign country'sforeign exchange, money and capitalmarkets with the rest of the world.

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    Economic Environment

    Among all the uncontrollables, economicenvironment is perhaps the most importantfactor.

    An analysis of economic environmentenables a firm to know how big is themarket and what its nature is.

    Answers to these questions in turndetermine whether a firm should enter agiven foreign market, and if yes, whatstrategies it should use to successfully runits business operations.

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    Economic Environment

    Economic Development: Economic development isdirectly related to the development of marketing ina country.

    Countries characterized by high levels of economic

    development not only have high demand for avariety of products, but also have betterinfrastructure and more developed marketingsystems.

    Competition is also high in these countries.

    In the less developed countries, on the other hand,not only demand is low, but infrastructure is alsopoor. It, therefore, becomes quite difficult andmore expensive to do business in such nations.

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    Economic Environment

    Income: Income is an important indicator of the country'slevel of development and also its market size.

    Gross national product (GNP) and per capita income areamong the major measures of income.

    While sales of most of the industrial goods and capital

    equipment generally co-relate with GNP, demand forconsumer products depends on per capita income. Though per capita income is a useful measure, it is not a

    full-proof measure of the country's development andprosperity. What is more relevant is the distribution ofincome. While in the developed countries incomedistribution is relatively more even, it is highly skewed in

    the developing countries. Since only a small portion of thepopulation accounts for 60 to 70 percent of the country'sGNP and the rest are poor in the developing countries,market for high priced product and non-essential productsis limited only to select rich people.

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    Economic Environment

    Besides income, one should acquire information aboutthe sectoral distribution of the GNPas it is animportant determinant of kinds of goods in demand ina foreign country.

    If the majority of a country's GNP comes fromagriculture, it implies that the country is agriculturebased and it shall have a good demand foragricultural inputs such as seeds, fertilizers, pesticidesand agricultural machinery and tools.

    An industrial nation with relatively higher dependenceon manufacturing, on the other hand, shall have agood market for raw materials, plant and machinery,and also for a variety of consumer durables and non-durables.

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    Financial Environment

    Monetary and Fiscal Policies: Inflation,interest rate, various kinds of duties andexchange rates are the variables related to

    the country's monetary and fiscal policiesand have a substantial impact on the costsand profitability of business operations.

    These variables also Influence afirm's

    decision to move funds from one nation toanother.

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    Financial Environment

    Commercial and Foreign Investment Policies:Each country has its own commercial and foreigninvestment policies which must be studied in detail toascertain country's openness for trade and investmentwith other countries.

    A proper understanding of these policies can be quitehelpful in ascertaining what tariff and non-tariffbarriers the particular country uses to protect itsdomestic industry from foreign competition.

    The country may plan to minimize the incidence ofthese trade measures.

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    Financial Environment

    Balance of Payments Account: A country's balance ofpayments account is another major source of' informationabout the country's foreign trade and foreign currencyreserves.

    The current account throws light on the country's exports andimports as well as its major sources of imports and

    destinations of exports. Capital account reveals stocks of foreign investments,

    borrowings, lending and foreign exchange reserves. An international firm must be duly aware of exchange controls

    prevalent in the foreign countries. Countries running deficits in their balance of payment accounts

    generally impose controls on movement of foreign exchangeinto and out of their economies. These controls prompts the multinational corporations to resort

    to transfer pricing mechanism, i.e., over invoicing of importsand under pricing of exports so as to move out more thanpermitted funds from such countries.

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    Socio-cultural Environment

    Business is as much a socio-cultural phenomenon as itis an economic activity.

    Per capita income in two countries may be the same,yet the consumption patterns in these countries may

    differ. Socio-cultural forces have considerable impact on

    products people consume; designs, colors andsymbols they like; dresses they wear and emphasisthey place on religion, work, entertainment, familyand other social relations.

    Socio-cultural environment influences all aspects ofhuman behavior andis pervasive in all facets ofbusiness operations.

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    Culture

    Culture can be defined as a "sum total of man'sknowledge, beliefs, art, morals, laws, customs and anyother capabilities and habits acquired by man as amember of society.

    It is a distinctive way of life of a group of people, theircomplete design of living.

    Culture thus refers to a man's entire social heritage - adistinctive life style of a society and its total valuesystem which is intricately related to the consumptionpattern of the people and management philosophiesand practices.

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    Culture

    Within each culture there are manysubcultures that can have businesssignificance.

    Subcultures are found in all national cultures and failure to recognizethem may create impressions of sameness which in reality may not exist.

    A single national and political boundary does not necessarily mean asingle cultural entity.

    Canada, for instance, is divided between its French and English heritages,although politically the country is one.

    Because of such distinctive cultural division, a successful marketingstrategy among the French Canadians might not effectively work among

    the English Canadians or vice-versa. Similarly a single personnel policy may not work with workers employed

    in two different plants if they belong to different sub cultural groups anddiffer in their work habits and underlying motivations.

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    Culture

    Some of the important elements to understand

    a country's culture are: language, aesthetics,

    education, religions and superstitions,

    attitudes and values, material culture, social

    groups and organizations, and business

    customs and practices.

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    Culture-Language Language is an important element of culture and it is through language

    that most of the communications take place. An international marketer should have a thorough understanding of the

    language of the market - particularly the semantic differentials andidiomatic nuances which are essential characteristics of all languagesof the world.

    Dictionary translation could be quite different from the idiomaticinterpretation of a language. When literal translations are made ofbrand names or advertising messages from one language to anotherby people who know the language but not the culture, serious mistakesmay occur.

    When General Motors of the United States literally translated itsmarketing phrase 'Body by Fisher' into Flemish language, it meant'Corpse by Fisher'. Similarly, the phrase "Come alive with Pepsi" facedproblems when it was translated into German advertisements as"Come out of grave" or in Chinese as "Pepsi brings your ancestors backfrom the grave".

    When the American car called 'Nova' was introduced in Puerto Rico,sales were poor until the company realized that the word Nova waspronounced as 'No va' - which literally meant in Spanish "does not go".Sales were better when the name was changed to 'Carbie'.

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    Culture-Aesthetics

    Aesthetics pertain to a culture's sense of beauty and good taste,and is expressed in arts, drama, music, folklore, dance and thelike.

    Aesthetics are of special interest to the international businessexecutives for these govern the norms of beauty in a society andare helpful in correctly interpreting meanings of various methods

    of artistic expressions, colors, shapes, forms and symbols in aparticular culture. Colors, for instance, mean different things to different people. The

    color of mourning is black in the United States, but it is white inthe Far East. Green is restful color to Americans, but it is dislikedby people in Malaysia where it connotes illness and death.

    Symbols also need to be interpreted correctly. Seven, for instance,signifies good luck in the United States but just opposite inSingapore, Ghana and Kenya. Use of number four should beavoided in Japan because it is pronounced as 'shi' which inJapanese means death.

    Sensitivity to the aesthetics of a society and their symbolicexpressions can greatly help in avoiding socially embarrassingsituations and correctly designing the products and messages.

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    Culture-Education

    Education is generally understood as formal schooling. However, it is better to adopt a broader perspective and define

    education as any process, formal or informal, through whichone learns skills, ideas and attitudes.

    Education is important as it affects not only the educationlevels but also the development of mental faculties and variousskills.

    In general, educated people have been found to be moresophisticated, discriminating and receptive to new productsand ideas.

    Availability of educated manpower like skilled labor,technicians and professionals is also dependent on thecountry's education level.

    Media to be used by a company for promoting its products andservices are also dependent on education level prevailing in thecountry.

    The conventional forms of printed communications, forinstance, do not work in countries where literacy rates are low.

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    Culture-Religions and Superstitions

    Religions are a major determinant of moral and ethicalvalues and influence people's attitudes, habits and outlookon life which are reflected in their work habits andconsumption patterns.

    Dr. Ernest Dichter observed: "In puritanical cultures, it iscustomary to think of cleanliness as being next togodliness. But in Catholic and Latin American countries, tofool too much with one's body to overindulge in bathing ortoiletries, has the opposite meaning. It is that type ofbehavior which is considered immoral and improper".

    There are numerous religions and faiths in the world, withprominent ones being : Animism, Buddhism, Christianity,

    Hinduism, Islam and Shinto. Each one has its own moralsand codes of conduct. A working knowledge of the religions prevalent in the target

    markets helps in understanding people's work habits,underlying motivations and consumption behaviors.

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    Culture-Religions and Superstitions

    Equally important are the superstitions of thepeople in a society.

    People's beliefs in astrology, hand reading,ghosts, lucky days and places are integral part

    of certain cultures. In some countries, single storey houses are

    preferred because it is considered bad to haveanother's foot on ones head.

    Location of a building and its architecture in

    many Asian countries is governed by theprinciples of 'vastushastra' and Feng Shuirather than purely geographical and economicconsiderations.

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    Culture-Attitudes and Values

    Besides religions and superstitions, one must becognizant of attitudes, values and beliefs prevalentin a society.

    These attitudes and values may relate toconsumption level, material possessions, risk taking

    and change. 'What is important and desirable' differs from

    society to society and is largely governed by theattitudes and values existing in a society.

    Americans in general are more receptive to change

    and risk taking, but people in many societies areaverse to change and risk taking. They prefer doingwhat is traditional and safe.

    New products are not accepted unless these havethe approval of local chiefs or religious leaders.

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    Culture-Technology

    Technology includes the ways and means applied inmaking of material goods.

    It is technical know-how in possession of the people of asociety.

    Choice of technology has its repercussions on the size of

    investment, scale of operations as well as type andnumber of workers to be employed. Technology transfer has been a highly controversial issue

    in the past. Because of supply of obsolete or inappropriate

    technology, many developing countries have laid down

    stringent rules and regulations concerning technologyimports and payments. Since transfer of new technology is often riddled with

    workers' resistance to change and public criticisms,multinational corporations generally have suitable actionplans to counter such opposition.

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    Culture-Material Culture

    According to Ball and McCulloch, material culture refers toall manmade objects and its study is concerned with howman makes things and who makes what and why.

    While the question 'how? relates to technology, otherquestions 'who', 'what' and 'why' are part of economics.

    These elements influence the level of demand as well astypes and quality of goods in demand, and consumptionpattern in a society.

    Business implications of material culture of a society areobviously many.

    The goods and services that are acceptable in one marketmay not be acceptable in another market because of

    differences in material cultures of two societies. For example, sophisticated electronic appliances widely in

    demand in the technologically and economically advancedWestern countries may not find a market in the lessdeveloped countries of Asia, Africa or Latin America.

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    Culture-Social Groups andOrganizations

    A study of social groups and organizations isimportant as it determines how people relateto one another and organize their activities.

    The size and cohesiveness of the family, role of

    men and women in society, and positions ofdifferent social classes differ from country tocountry.

    Social groups and organizations mould thepattern of living and interpersonal relationshipsof people in a society.

    They influence the behavioral norms, codes ofsocial conduct, value systems, etc., that maybe of relevance to the international businessmanagers in their decision making.

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    Culture- Business Customs andPractices

    A familiarity with business customs and practices prevalent in differentcountries is a must to avoid business blunders.

    An international business manager must have necessary knowledge abouthow business is conducted and what importance business people in a foreigncountry attach to work, time, formality, change and achievement.

    American managers, for instance, are by nature highly work oriented andattach utmost importance to speed and punctuality in business dealings.

    They are, moreover, highly achievement oriented and fond of new things. But people in other parts of the world do not share these values and beliefs. Japanese, for instance, are also workaholics but they are very slow in

    decision making Latin Americans too do not believe in haste and spend considerable time in

    socializing and developing friendships before coming to businesstransactions.

    A person dealing with people from different cultures should be well aware ofdifferences in the number and nature of stages involved in businessnegotiations and formalities to be observed in concluding business contracts.

    While in countries like the United States it is necessary to have finalagreement in writing, this practice is not much appreciated in many WestAsian countries where oral agreement alone is considered more thansufficient.

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    POLITICAL ENVIRONMENT

    It is rightly said that a foreign business firm operates onlyas a guest and at the convenience of the host countrygovernment.

    The government reserves the right of allowing a foreign

    firm to operate in the country as well as laying down themanner in which a foreign firm can conduct business.

    To gain an insight into a foreign country's politicalenvironment, one needs to analyze factors such as current

    form of government and political party system, role ofgovernment in the economy, political encouragement toforeign firms, political stability, and political risks tobusiness.

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    POLITICAL ENVIRONMENT

    Political Ideology and Role of Government:

    Besides political party system, one must haveknowledge about the political ideology andgovernment attitudes toward foreign business and

    investment. In addition to regulatory role, government itself canbe directly involved in business.

    In such cases, government enterprises emerge asdominant players in the market and pose toughcompetition to the foreign firms.

    Even supplying goods and services to the agencies isnot hassle free. Because of monopsonic power of thegovernment organizations, it becomes quite arduousto negotiate prices and other terms with them.

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    POLITICAL ENVIRONMENT

    Political Stability:

    Stability of the government and governmentpolicies are a major concern for the internationalfirm.

    Since business decisions, these days involve hugeinvestments and are irreversible, what the foreignfirms look in for is politically stable countries.

    Political instability can result from either change in

    the type of government, a shift in political partiesthat form the government or change in thegovernment policies without change in thegovernment or shifts in political parties.

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    POLITICAL ENVIRONMENT

    Political Risk:

    Political risk which is defined as the vulnerability of a project to thepolitical acts of a sovereign government is a big threat to foreignbusiness.

    The political acts leading to political risks can range from

    confiscation, expropriation, nationalization, domestication torestrictions on transfer of finds.

    Confiscation occurs when a foreign investment is taken over by agovernment without any compensation.

    Expropriation takes place when the government takes over foreigninvestment but some compensation is paid. The compensation may

    or may not equate with the market value of a firm. Nationalization affects the entire industry rather than a single

    company, and involves transferring ownership of the confiscated orexpropriated business to a national firm or government entity.

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    POLITICAL ENVIRONMENT Political Risk:

    Domestication is a mild form of intervention andinvolves transfer of control of foreign investment tonational ownership to bring the firm's activities in line withnational interest.

    It differs from expropriation in the sense that it is gradualencroachment of the freedom of operation of a foreignoperator.

    Domestication can be either firm initiated, governmentinitiated or predetermined.

    Whereas firm initiated and predetermined domesticationentail low levels of risk, government initiateddomestication is quite risky and is ranked equal withexpropriation in risk.

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    POLITICAL ENVIRONMENT

    Political Risk:

    Another type of risk relates to a temporary or permanentblocking of finds.

    Unlike other kinds of risks, a business firm under blockage offunds owns the funds and property rights but it cannot remitthe funds or earnings back to home country.

    This was a common problem faced by Indians during IdiAmin's rule in Uganda. Although the government did notformally make any announcements regarding takeover ofproperty, it became almost impossible for the firms to

    repatriate their earnings in any form. No doubt black money market operations may exist in any

    country, it is difficult for such operations to handle largescale of funds involved.

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    POLITICAL ENVIRONMENT

    Political Risk:

    International firms need a proactiveapproach to deal with political risks.

    An effective management of risks callsfor recognizing the existence of variouskinds of political risks and theirconsequences, and developing

    appropriate plans and policies to dealwith such risks.

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    LEGAL ENVIRONMENT

    Every business firm operates within the jurisdiction oflegal system.

    This is true of domestic as well as international firms. But the problem for the international firms is that the

    laws that they face in their home countries might bedifferent from those encountered in the hostcountries.

    Advertising laws in Germany, for instance, are sostrict that is it best advised for the internationalmarketer to get himself good legal counsel beforeframing his advertising strategy.

    Similarly there exist laws in European countriespreventing promotion of products through pricediscounting. These laws are based on the premisethat such practices differentiate buyers.

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    LEGAL ENVIRONMENT

    Different laws exist in different countries notonly in the area of marketing mix variables but

    also for other business decisions like location ofplant, level of production, employment ofpeople, raising money from the market,accounting and taxation, property rightsincluding immovable property and patent andtrade marks, cancellation of agreements.

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    LEGAL ENVIRONMENT

    Besides directly influencing firm's business operations,laws affect the environment within which a firmoperates in the foreign country.

    Thus while one country may promote competitionwithin its markets through its legal system, another

    country might try to protect its industry and therebyrestrain competition. In the United States, for instance, anti-trust

    legislation influences all mergers, takeovers, andbusiness practices which are in restraint of trade.Court's verdicts in this respect are governed by

    paragraph one of Sherman Act. Gillette, for example, was prevented from taking over

    Braun A.G. of Germany which was an electric razormanufacturer on the grounds that it would distortcompetition.

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    LEGAL ENVIRONMENT

    A major problem with laws in different countries isthat the legal systems of the world are notharmonized and are in fact based on contradictinglegal philosophies.

    The legal systems that exist in different countries of

    the world are antecedents of one of the two legalphilosophies ,viz., common law and code law.

    Common law finds it roots in Britain and is practicedtoday in the United States, United Kingdom andCanada. The basis of common law is tradition, pastpractices and past rulings of higher courts who look

    upon similar problems within the accepted set of laws. Code law, on the other hand, is based on Roman law

    and is an all inclusive system of written rules thatencompass all eventualities.

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    LEGAL ENVIRONMENT

    One important business implication of the twolegal philosophies is that the judgementsawarded in the case of a commercial disputecan be radically different.

    To illustrate, let us take the interpretation ofnon-fulfillment of required conditions of acontract under 'act of god'.

    What constitutes an 'act of god' in code law isnot necessarily the same under common law.

    Thus while strike by workers may be lookedupon as an 'act of god' in code law, it willdefinitely not be a reason for non-fulfillment ofthe contract under the common law.

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    LEGAL ENVIRONMENT

    In the last few decades, efforts have beenmade to evolve international laws

    International laws deal with upholding orders. Originally these laws recognized only nations

    as entities, but today these laws alsoincorporate role played by individuals.

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    LEGAL ENVIRONMENT International laws may be defined as a set of rules and

    regulations which the nations consider binding uponthemselves.

    This definition brings out two important characteristics ofinternational law.1. One there is absence of the existence of a comprehensive legal

    system. There is truly no comprehensive body of law becauseas stated earlier international commercial law is of recentbirth. This has had a direct bearing upon the existingadministering authorities. As of today, there are only a fewinternational bodies for administering justice. These includeInternational Court of Justice founded in 1946 and the WorldCourt at Hague.

    2. Second characteristic of the international law relates to thefact that no nation can be forced into these rules as stated inthe phrase 'consider binding upon them'. Since all nationsrecognize the sovereignty of the legal systems, international

    judgements are, therefore, based on the premise of goodhumanity and not on the basis of any particular country's legalsystem.

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    In the absence of laws having jurisdiction oversovereign countries, a major problem faced bythe international business firms is which

    country's laws, viz.. host country's or homecountry's or third country's laws, shall bebinding in the case of a dispute.

    Firms also need to be aware of different modesof the settlement of trade disputes and role ofInternational Chamber of Commerce' Court ofArbitration.

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    ECOLOGICAL ENVIRONMENT

    Ecology refers to the pattern and balance ofrelationships between plants, animals, people andtheir environment.

    Earlier there was hardly any concern for thedepletion of resources and pollution of the

    environment. Smoke stemming from the chimneys and the dust

    and grime associated with factories were acceptedas a necessary price to be paid for thedevelopment.

    But in recent years, the magnitude and nature ofthe 'pollution overload' have assumed suchalarming proportions that pressures have built upall over the world to do something urgently lest thesituation gets out of control.

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    ECOLOGICAL ENVIRONMENT In almost all the countries, there exist today legislations

    and codes of conduct to preserve the earth's scarceresources and put a halt to any further deterioration inthe environment.

    Business operations of the international firms are noexceptions and have been brought under such

    regulations. Very recently, the United States government imposed a

    ban on exports of marine products from countriesincluding India which did not have special devices fittedinto fishing trawlers to free the tortoises trapped duringfishing expeditions.

    Similarly, restrictions have been put on garment exportsusing cloth processed through the use of AZO dyes.

    Germany today is perhaps the country with moststringent environmental laws in the world.

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    ECOLOGICAL ENVIRONMENT

    The concept of industrial progress anddevelopment has also undergone paradigmshifts.

    Corporations today are judged in terms of notonly financial returns, but also conservation ofenvironmental resources and reduction inpollution levels.

    Green technologies, green products and green

    companies are highly valued in today's globalmarket place.