introduction to ivci
DESCRIPTION
IVCi is a leading provider of collaboration solutions designed to bring people together, no matter where they are located or what technology they have access to. Our mission is to enable our customers to improve their business and their bottom line by unleashing the collective power of their people through collaboration.TRANSCRIPT
When organizations embrace collaboration across their workforce, something truly remarkable happens. Individuals come together with common goals and their collective power can accomplish far greater things than each individual on their own.
THE VALUE OF COLLABORATION
Your best minds solving your biggest challenges
Customers working alongside your teams
Share new ideas and motivation
Inspire company-wide innovation
REAL WORLD BENEFITS OF COLLABORATION
IVCi’s mission is to enable our customers to improve their business and their bottom line by unleashing the collective power of their people through collaboration.
WHO IS IVCi?
Visual Collaboration Experts since 1995(Desktop to Room to Mobile)
Cloud-based Collaboration Services Provider Since 2001
Experts in B2B Visual Collaboration
Collaboration Services Innovator
SERVICES INNOVATION
Video Conferencin
g
1995
Support Services
1996
Audio Visual
Integration
1999
Cloud Video Conferencing
2002
CustomTelepresenc
e
2008
Life Cycle Management
2012
ActiveCare
2013
OPERATIONAL EXPERTS IN VISUAL COLLABORATIONo IVCi customer has 320 video conferencing
systems spread across 87 countries
o IVCi: Manages scheduling of shared resources (rooms)
Proactively monitors equipment for issues before meetings
Manages every aspect of the meeting experience
o 99.99% meeting success!
OPERATIONAL EXPERTS IN VISUAL COLLABORATION
Average Monthly Managed Meetings: 6500Average Telephone Support Volume: 568 calls/week
Average Response Time: 4.69 seconds
OUR TEAM OF EXPERTS
Support Engineers
Conference Coordinators
Audio Visual Engineers
Control System Programmers
Collaboration Infrastructure
Architects
OUR TEAM OF EXPERTS
Collaboration Infrastructure Engineer
Audio Visual Engineer
• 127 MCU installations to date• Cisco/Tandberg/Polycom Certified• 40 hours/month consulting with
IVCi’s largest customers
• 38 new collaboration environments designed monthly
• Certifications from• InfoComm• AMX• Crestron
IVCi’s EXPERTISE
Face-to-Face
Room-to-Room
Desktop-to-Desktop
Room-to-Desktop
Mobile-to-Anything
IVCi’s COLLABORATION VISION
o Making collaboration at a distance as effective as collaboration across the table. Seamless integration of collaboration
technologies from mobile to desktop to room
Focus on user experience; ease of use, consistent interface and support
Data in multiple forms is easily viewed, shared, and manipulated
HOW IVCi APPROACHES COLLABORATION
Best of Breed Technology
Seamless Integration
World Class Service
Day 2 Support
HOW IVCi APPROACHES COLLABORATION
Simply deploying collaboration technology does not yield success!
Design:Expert integration of best of breed
technology
Assess: Understand the business
drivers
Validate:Validate the technology and process will
work in a company’s environment
Install:Implementations based on
industry best practices
Support: Access to technical support day
two and beyond
Manage: Operate the technology on a daily basis if
desired
Train:Train users with defined processes
WHY ROOMS ARE IMPORTANT FOR COLLABORATION
When collaborating with others in a business relationship, what is most important?
73% - Words someone is
using
82% - Tone of voice
80% - Facial expressions
64% - Conscious movements or gestures
69% - Subconscious body language
91% - Engagement and focus on shared
content
RECENT SURVEY
Purpose-built rooms designed to organize ideas while providing the freedom needed to inspire creativity.
COLLABORATION ROOMS
• Collaboration when data/content quality is paramount Medical imagery Product design specifications Crisis management
• Share and control multiple sources of content from multiple devices
COMPLEX DATA
• Desktop and Unified Communications solutions enable spontaneous collaboration with the click of a button
• IVCi provides integration and infrastructure design services to ensure seamless connectivity to rooms and mobile devices
DESKTOP COLLABORATION
• Total mobility with integration between: • Smartphones• Tablets• Desktop solutions• Room environments
• IVCi can enable collaboration regardless of where colleagues are or what device they are using
MOBILE SOLUTIONS
Software and Virtualization
Large Scale Video DeploymentsVideo Embedded in Business Applications
IVCi IS PREPARED FOR THE FUTURE OF COLLABORATION
PARTNER WITH IVCi
o IVCi can provide a high-level assessment of your collaboration and business objectives
o Develop a set of best practices and recommendations to define your collaboration strategy
o Enable your people to Collaborate Anywhere!
When organizations embrace collaboration across their workforce, something truly remarkable happens. Individuals come together with common goals and their collective power can accomplish far greater things than each individual on their own.