introduction to management information...

1

Management Information / 2014-2-WKU-MI-A01.pptx

Prof. Dr. SSL in STEM of FP by C for LDV – pp. 1

Introduction to Management

Information SystemsManagement Information Systems

• Course Code: 166137-01

• Course Name: Management Information

• Period: Autumn 2014

• Lecturer: Prof. Sync Sangwon Lee, Ph. D

• Department: Business Administration

• University: WONKWANG



• 01. Management Information Science• 02. Management Information Systems• 03. Management• 04. Information• 05. Systems

00. Contents

2



• Management Information Science• = A science to study on Management Information Systems (MIS)

01. Management Information Science

Management Science

Computer Science

MIS studies on

Organization Science



• Background Studies on Management Information Science

01. Management Information Science

Management ScienceComputer Science


Management Science


Background Studies on MIS

Computer Science

• for Analyses • on Problems, Models, Solutions

• for Behaviors• on Individual, Organization, System(Institution)

• for Technologies• on Hardware, Software, Database

3



• Management Information Systems (MIS)

02. Management Information Systems

In the narrow sense

In the broad sense

Definition on MIS

• Information Systems for Managerial Transactions

• Organized Human-Machinery Systems for Managerial Decisions



• Component of MIS


ManagementInformation

Systems

Management

Information

Systems

Management

Information

Components on MIS

Systems

• Goal of MIS

• Basic Function of MIS

• Basic Factor of MIS

4



• History of MIS


History on MIS

Generation 1: EDPS / TPS

Generation 2: MIS

Generation 3: DSS

• on Data/Transaction Processing)• EDPS(Electronic Data Processing Systems)• TPS(Transaction Processing Systems)

• on Management Information)• MIS(Management Information Systems)

• on Managerial Decision• DSS(Decision Support Systems)

Generation 4: OAS

Generation 5: ES

Generation 6: SIS

• on Office Automation• OAS(Office Automation Systems)

• on Artificial Intelligence (AI)• ES(Expert Systems)

• on Strategic Value of Information Technology (IT)• SIS(Strategic Information Systems)



• Management • = Ethical activities to attain the goal of an organization

03. Management

5



• Processes/Functions of Management

03. Management

Plan Do See

Planning Organizing Leading Controlling

Processes/Functions of Management



• Activities of Management (R. Anthony)

03. Management

Transaction Processing

Top Manager

Middle Manager

First-Line Manager

Strategic Planning

Management Controlling

Operational Controlling

Top Manager

Middle Manager

Activities of Management

First-Line Manager

• Strategic Planning

• Management Controlling

• Operational Controlling

6



• Problems of Management (H. Simon)

03. Management


Top Manager

Middle Manager

First-Line Manager

Unstructured Problem

Semi-structured Problem

Structured Problem

Top Manager

Middle Manager

Problems of Management

First-Line Manager

• Unstructured Problem

• Semi-structured Problem

• Structured Problem



• Activities and Problems of Management

03. Management

Strategic Planningfor Unstructured Problemby Top Manager

Management Controllingfor Semi-structured Problemby Middle Manager

Operational Controllingfor Structured Problemby First-Line Manager


Scope

TimelessnessAccuracy

Frequency

GeneralizationFuture-OrientedExternalization

MaterializationPast-OrientedInternalization

7



• Roles of Manager

03. Management



• Abilities of Manager

03. Management

Interpersonal Ability

Conceptual Ability

Abilities of Manager

Communication Ability

Technological Ability

8



• Decision Making Process of Manager

03. Management

Decision Support Systems and Intelligent Systems, E. Turban, Prentice Hall



04. Information

Wisdom

Knowledge

Information vs. Others

Information

• Experienced application of knowledge

• Accumulated and shared information with rules

• Subjectively meaningful and valuable data

• Information vs. Others

Data• Objective facts and values

9



04. Information

http://kvaes.wordpress.com http://blog.falkayn.com




04. Information


http://www.nickfinck.com

10



• Values of Information

04. Information

http://www.charneycoachingconsulting.com

Quantitative Values

Qualitative Values

Values of Information• Normative Values• Realistic Values• Subjective Values

• Relevancy• Accuracy• Timeliness• Completeness



• Human Information Processing

04. Information

http://www.buzzle.com

11



• System• = A set of components interacting for common goals

05. Systems

Systems

Component Component

Component

Common Goal

Environment

Relation

Component

Relation

Factors of Systems

Common Goal



05. Systems

• Features of Systems

Objectivity

Automaticity

Features of Systems

Controllability

Integration

• Inputs from environment are transformed into outputs to environment.• It is controlled so as to suppress the increase of entropy(= uncertainty).• It is recognized as a whole thing.• It is goal-oriented.• Its performance is measured. • It is classified hierarchically.• It displays synergy effect.

12



• Major Procedure of Systems

05. Systems

Input(Data)

ProcessOutput

(Information)

Feedback

Goal

Systems

Boundary

Environment

Major Procedure of Systems

Input

Process

Output



• How to Measure Performance of Systems

05. Systems

= 100 = 400

Goal

= 200

Efficiency

Effectiveness

Measuring Systems Performance

• = Output / Input

• = Output / Goal

13



• Factors of Structured Modeling for Systems

05. Systems

http://masters.donntu.edu.ua

Abstraction

Formality

Factors of Structured Modeling for Systems

Divide and Conquer

Hierarchical Ordering



• Factors of Structured Modeling for Systems

05. Systems

Abstraction

Formality

Factors of Structured Modeling for Systems

Divide and Conquer

• Summary, Simplification• Understanding the Intrinsic Nature of Problem

• Documentation• Mathematical Strictness

• As a Means for Dissolving Complexity• One thing at a time

Hierarchical Ordering • Segmentation with Phases

14



• 3 Phases of Structured Modeling for Systems

05. Systems

System

Module

Module

Module

Module

Phases of Structured Modeling for Systems

Partitioning a system into modules

Specifying processes (transformation) within the modules

Specifying interfaces between modules



• Divide and Conquer

05. Systems

http://www.leadershipinsight.jp

Module = Subsystem

Mutually Exclusive and Collaboratively Exhaustive (MECE)

Divide and Conquer

introduction to management information...

Documents