introduction to milwaukee county transit system ...milwaukee county transit system fixed-route bus...

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Introduction to Milwaukee County Transit System Development Plan < < Evaluation of existing transit system Assessment of transit system and route performance Comparison of MCTS to “peer” transit systems Identification of unmet transit service needs Preparation of short-range (5-years) plan of service improvements and expansion < < < Who is preparing the plan? The Southeastern Wisconsin Regional Planning Commission (SEWRPC) has been asked he Commission is preparing the plan together with the Milwaukee County Transit System (MCTS) and Milwaukee County Department of Transportation and Public Works staff. by Milwaukee County to develop the plan. T

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Page 1: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Introduction to Milwaukee County

Transit System Development Plan

Evaluation of existing transit system

Assessment of transit system and route performance

Comparison of MCTS to “peer” transit systems

Identification of unmet transit service needs

Preparation of short-range (5-years) plan of service

improvements and expansion

Who is preparing the plan?

The Southeastern Wisconsin Regional Planning Commission(SEWRPC) has been asked

he Commission is preparing the plan together with theMilwaukee County Transit System (MCTS) and Milwaukee CountyDepartment of Transportation and Public Works staff.

by Milwaukee County to develop theplan. T

Page 2: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

The Milwaukee County Transit Planning AdvisoryCommittee oversees the work of the MilwaukeeCounty Transit System Development Plan.

Members of the Committee are appointed by theMilwaukee County Executive

The Committee guides technical staff in thepreparation of the plan, including the design andevaluation of transit improvement proposals.

The Committee will propose to Milwaukee County arecommended transit system development plan,identifying improvements for MCTS which shouldbe implemented over the next five years.

Peter W. Beitzel

Rodney A. Clark

Anita Gulotta-Connelly

Leticia Keltz

Don Natzke

Beth Nichols

Jeffrey S. Polenske

Gary Portenier

Richard Riley

Nancy Senn

James G. White

Vice President, International Trade, Transportation, and BusinessDevelopment, Metropolitan Milwaukee Association of Commerce

Director, Bureau of Transit & Local Roads, Wisconsin Departmentof Transportation

Acting Managing Director, Milwaukee County Transit System

Support Services Manager, United Migrant Opportunity Services

Director, Milwaukee County Executive’s Office for Persons withDisabilities

Executive Director, Downtown Milwaukee Management District

City Engineer, City of Milwaukee

Program Planning Coordinator, Milwaukee County Department onAging

Amalgamated Transit Union, Local 998

Transportation Planning Manager, Milwaukee County Departmentof Transportation and Public Works

Supervisor, Milwaukee County

Advisory Committee

Milwaukee County Transit PlanningAdvisory Committee

Page 3: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Steps in the Plan Process

Steps Completed to Date

� Inventory and analysis of population, employment, landuse, and travel patterns in Milwaukee County and thefour-county Milwaukee metropolitan area

Review of the existing transit system and trends inoperation

Development of transit objectives and standards toevaluate system performance

Assessment of transit system and route performance

Comparison of MCTS performance to similar transitsystems

Initial identification of unmet transit service needs

Projection of the transit system’s future financial condition

Next Steps

� Obtain public opinion on transit system performance,unmet needs, and service improvement ideas

Finalize identification of unmet transit service needs

Develop alternative transit service improvement plans,including costs of different plans

Additional public meetings to obtain public input onservice improvement plans

Develop final recommended transit service improvementplan

Page 4: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Why Do We Need A Strong Transit

System in Milwaukee County?

A good public transit system is essential in the Milwaukee area:

To provide a necessary and desirable alternative to theautomobile in heavily traveled corridors and areas;

To contribute to efficiency in the transportation system,including reduced highway traffic volume and congestion andattendant air pollutant emissions and energy consumption;

To support and encourage higher density development, whichresults in efficiencies for public infrastructure and services;

To meet the travel needs of the significant portion of thepopulation (16 percent of households) without access to anautomobile; and

To meet the needs of business and industry, enhancingeconomic development and enhancing the quality of life ofCounty residents by providing job and labor force accessibilityand permitting a reduction in household expenditures ontransportation, enabling greater household savings, otherexpenditures, and a higher standard of living.

Page 5: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Key Findings to Date:

Executive Summary

MCTS outperforms its peers.

Good coverage of County

Inadequate hours and frequency of service.

Lengthy travel times.

Limited service to surrounding counties.

Dependent on State operating funding.

Potential service cuts of 35 percent may be needed if

current funding trends continue.

The transit system rankssignificantly better than comparable transit systems nationwidefor all measures of ridership and financial performanceidentified in the plan.

. Within Milwaukee County, MCTSprovides excellent coverage of residential areas, employmentlocations, and major activity centers.

Although thetransit system provides excellent coverage, it does providelimited hours and infrequent buses on many routes, particularlyon weekends.

Because most of the service isprovided by local buses in mixed traffic with frequent stops,transit travel time is slow.

Transit service isnot available to take Milwaukee County residents to many jobsand activity centers in surrounding counties, or if available, isvery limited in hours, frequency, and travel times.

The transit systemdepends heavily on State operating funding, which has notkept pace with inflation. MCTS has had to increase fares, cutservice, and use up its “bank” of Federal capital funds foroperating expenses.

Without increases in Statetransit assistance funds sufficient to address cost inflation, andwithout a dedicated local funding source for transit, MCTS canexpect to deplete its “bank” of remaining Federal capital funds.It would then face implementing drastic service cuts--up to a35 percent reduction by 2010.

Page 6: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Population

TRANSIT-DEPENDENT POPULATIONS: 2000

GRAPHIC SCALE

0 1 2 MILES

0 4000 8000 12000 16000 FEET

Source: U.S. Bureau of the Census and SEWRPC.

THE FOLLOWING POPULATIONGROUPS WERE CATEGORIZEDAS TRANSIT DEPENDENT:1) SCHOOL-AGE CHILDREN

(AGE 12-16),2) ELDERLY PERSONS (AGE 65

AND OLDER),3) PERSONS IN LOW-INCOME

FAMILIES,4) DISABLED PERSONS, AND5) HOUSEHOLDS WITH NO

VEHICLE AVAILABLE.

NOTE:

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN 2 OR FEWERTRANSIT-DEPENDENT GROUPS

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN ALL 5TRANSIT-DEPENDENT GROUPS

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN 4 TRANSIT-DEPENDENT GROUPS

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN 3 TRANSIT-DEPENDENT GROUPS

Source: U.S. Bureau of the Census and SEWRPC.

MINORITY POPULATION: 2000

GRAPHIC SCALE

0 1 2 MILES

0 4000 8000 12000 16000 FEET

THE MINORITY POPULATIONINCLUDES PERSONSIDENTIFIED IN THE 2000CENSUS AS BLACK/AFRICANAMERICAN, AMERICAN INDIANAND ALASKA NATIVE, ASIANAND PACIFIC ISLANDER,OTHER RACIAL MINORITY,AND HISPANIC.

NOTE:

CENSUS BLOCKS WHEREMINORITY POPULATIONEXCEEDS THECOUNTYWIDE AVERAGE(38.6 PERCENT)

RESIDENTIAL LAND USE DENSITY:

2000

Source: SEWRPC.

GRAPHIC SCALE

0 1 2 MILES

0 4000 8000 12000 16000 FEET

LESS THAN 4.0 DWELLINGUNITS PER NETRESIDENTIAL ACRE

4.0 TO 6.9 DWELLING UNITSPER NET RESIDENTIAL ACRE

7.0 TO 8.9 DWELLING UNITSPER NET RESIDENTIAL ACRE

9.0 TO 14.9 DWELLING UNITSPER NET RESIDENTIAL ACRE

15.0 OR MORE DWELLINGUNITS PER NETRESIDENTIAL ACRE

RESIDENTIAL DENSITY

Since 1960, Milwaukee County's total populationhas decreased by about 9 percent, modestlyreducing the size of the market for MCTS transitservice. By comparison, the total population inadjacent Ozaukee, Washington, and WaukeshaCounties has increased by about 138 percent.

Much of central Milwaukee County hasresidential densities capable of supporting fixed-route bus service. Newer residential areas on thenorthwest side of the City of Milwaukee and in theCities of Franklin and Oak Creek presentchallenges for providing fixed-route bus service.

Some population groups with limited access tothe automobile may be categorized as “transit-dependent ” . The h ighes t res iden t ia lconcentrations of these persons are in the east-central and northwestern portions of the County.

The concentrations of the transit-dependentpersons generally coincides with that for the totalminority population in Milwaukee County.

Page 7: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Transit-Supportive Areas and

Major Activity Centers

GRAPHIC SCALE

0 8 164 24 32,000 FEET

0 1 2 3 6 MILES4 5

RESIDENTIAL DENSITY OF 7 OR MORE DWELLING UNITS PER ACRE

BOTH RESIDENTIAL AND EMPLOYMENT TRANSIT-SUPPORTIVE DENSITY

EMPLOYMENT DENSITY OF 4 OR MORE JOBS PER ACRE

TRANSIT-SUPPORTIVE AREAS

TRANSIT-SUPPORTIVE AREAS INTHE MILWAUKEE AREA: 2000

Source: SEWRPC.

GRAPHIC SCALE

0 8 164 24 32,000 FEET

0 1 2 3 6 MILES4 5

MAJOR ACTIVITY CENTERS INTHE MILWAUKEE AREA: FALL 2004

Source: SEWRPC.

MAJOR OFFICE OR INDUSTRIAL AREA

EMPLOYER WITH 500 OR MORE EMPLOYEES

MEDICAL, SCHOOL, SHOPPING, GOVERNMENT, RECREATION, ORPASSENGER TRANSPORT CENTER

MAJOR ACTIVITY CENTER

Total employment in Milwaukee County has increased by about 17 percent from1960 to 2003. This compares with an increase of 550 percent during the sameperiod in bordering Ozaukee, Washington, and Waukesha Counties. The jobgrowth in these bordering counties and in the northern, western, and southernportions of Milwaukee County has led to the creation of new transit services,largely sponsored and funded by Waukesha and Ozaukee Counties, designedto connect Milwaukee County residents to jobs.

Most Milwaukee-area major activity centers for medical, school, shopping,government, recreation and intercity rail and bus passenger transport arelocated within Milwaukee County. However, the major activity centers relatedto employment (large employers and major office and industrial parks) arewidely dispersed throughout the four-county Milwaukee area.

Areas with transit-supportive residential densities (at least seven dwelling unitsper acre) and/or employment densities (at least four jobs per acre) can be foundthroughout Milwaukee County, except in the far southern portion.

Page 8: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Travel Patterns

GRAPHIC SCALE

0

0

2

10

4

20

6

30

8

40

10

50

MILES

60,000 FEET

9,5

00

6,9

00

8,1004,400

41

,60

0

59

,50

039,9

00

21,3

00

253,200

247,800

47

,80

0

24

,50

0

MILWAUKEE CO.

WASHINGTON CO. OZAUKEE CO.

WAUKESHA CO.

MILWAUKEE CO.

RACINE CO.

KENOSHA CO.WALWORTH CO.

NOTE: TRIPS ARE DISPLAYED BY THENUMBER OF “ROUND TRIPS” MADE BYRESIDENTS OF EACH COUNTY LEAVINGFROM AND RETURNING TO EACH COUNTY.FOR EXAMPLE, A WAUKESHA COUNTYRESIDENT COMMUTING FROM WAUKESHATO MILWAUKEE FOR WORK ANDRETURNING TO WAUKESHA AFTER WORKIS COUNTED TWICE IN THE ARROW FROMWAUKESHA TO MILWAUKEE.

DISTRIBUTION OF AVERAGE WEEKDAYINTERCOUNTY PERSON TRIPS MILWAUKEE

COUNTY AND SURROUNDING COUNTIES: 2001BETWEEN

Source: SEWRPC.

Travel surveys undertaken by the Regional Planning Commission indicatethat average weekday total intra-county person trips—those made entirelywithin Milwaukee County—increased by about 14 percent from 1963 to2001.

Inter-county trips—those made between Milwaukee County and one of theother six counties in the Southeastern Wisconsin Region—increased byabout 210 percent from 1963 to 2001.

Despite the large increase in inter-county trips from 1963 to 2001, themajority (77 percent, or 2.5 million trips) of all Milwaukee County person tripswere made entirely within the County in 2001.

About two-thirds of all the Milwaukee County inter-county person trips in2001 were made between Milwaukee and Waukesha Counties. Most ofthese trips occurred between central Milwaukee County and easternWaukesha County.

Page 9: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Existing Transit Services

0 1 2 3½ 4 MILES

GRAPHIC SCALE

CONNECTING RAPID BUSROUTE THAT SERVES REVERSECOMMUTE TRAVEL

CONNECTING RAPID BUSROUTE THAT DOES NOT SERVEREVERSE COMMUTE TRAVEL

CONNECTING LOCAL BUS ORSHUTTLE ROUTE THAT SERVESREVERSE COMMUTE TRAVEL

ONE QUARTER-MILE WALKDISTANCE FROM CONNECTINGBUS ROUTES THAT SERVEREVERSE COMMUTE TRAVEL

PARK-RIDE LOT

OTHER MAJOR STOP

TO RACINEAND KENOSHA

CONNECTING BUS SERVICES PROVIDED BYOTHER TRANSIT OPERATORS OUTSIDE

MILWAUKEE COUNTY: FALL 2006

Source: SEWRPC.

ONE-QUARTER MILEWALK DISTANCEFROM BUS ROUTES

FREEWAY FLYER /UBUS BUS ROUTE

LOCAL / SHUTTLEBUS ROUTE

Source: SEWRPC.

EXISTING PUBLIC TRANSIT SERVICEPROVIDED BY MCTS: FALL 2006

GRAPHIC SCALE

0 1 2 3 MILES

BAYSIDE PARK-RIDE LOT

The MCTS fixed-route bus services currently include:

Freeway flyer service on 9 high-speed busroutes connecting

downtown Milwaukee. Serviceis limited to weekday morning and afternoonpeak periods;

Local and shuttle bus service over 31 local andshuttle routes operating over arterial andcollector streets with frequent stops; and

Special school day bus services, including ninehigh school and middle school routes and threeUBUS routes.

Transit Plus paratransit service is availablefor disabled individuals who are

unable to use the fixed-route bus service.

Transit Plus provides curb-to-curb taxicabservice for ambulatory disabled individuals,and door-to-door van service for disabledindividuals who require an accessible vehicleand/or some driver assistance.

Available during the same periods as theMilwaukee County Transit System fixed-routebus service.

Disabled individuals can also use theaccessible bus service provided on all regularroutes of the transit system.

outlying residential areas inthe County and

throughoutMilwaukee County

The MCTS routes connect with other bus routessponsored by other local governments in southeasternWisconsin.

Some connecting bus routes can be used byMilwaukee County residents to access jobsand major activity centers outside MilwaukeeCounty, including MCTS routes funded byOzaukee and Waukesha Counties (Route No.143 and Route Nos. 8, 9, and 10 west of theMilwaukee-Waukesha County line), androutes operated by Wisconsin Coach Lines,Inc. and the Waukesha Metro Transit Systemfunded by Waukesha County and/or the Cityof Waukesha.

There are also connecting bus routes whichdo not provide service that can be used byMilwaukee County residents for reversecommute travel, including the Kenosha-Racine-Milwaukee service sponsored by theCity of Racine; the West Bend-Milwaukeeservice sponsored by Washington County;and the Oconomowoc-Milwaukee,Mukwonago-Milwaukee, and MenomoneeFalls-Milwaukee services sponsored by

Page 10: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Historic Ridership

and Service Levels

Ridership data for 1975 through1977 have been adjusted to include passengersusing a weekly pass to transfer to make the ridership comparable to that reportedfrom1978tothepresent.

a

Service data for 1975 through 1984 have been adjusted to remove deadheadvehicle miles and vehicle hours to make the service comparable to that reportedfrom 1985 to the present.

Ridership and service data for 1978 reflect less than 12 months of operationdue to a bus operator's strike.

b

ANNUAL VEHICLE MILES AND VEHICLE HOURS OF SERVICEc

ANNUAL RIDERSHIP

ANNUAL RIDERSHIP AND SERVICE LEVELS FORFIXED-ROUTE BUS SERVICE PROVIDED BY MCTS :

Source: Milwaukee County Transit System and SEWRPC.

RE

VE

NU

EP

AS

SE

NG

ER

S(M

ILL

ION

S)a

80

70

60

50

40

30

20

10

0

19

75

19

76

19

77

19

78

b

19

79

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

RE

VE

NU

EV

EH

ICL

EM

ILE

S(M

ILL

ION

S)

24

22

20

18

16

14

12

10

8

6

4

2

0

2.4

2.2

1.8

1.6

1.4

1.2

1.0

0.8

0.6

0.4

0.2

0R

EV

EN

UE

VE

HIC

LE

HO

UR

S(M

ILL

ION

S)

REVENUE VEHICLE HOURS

REVENUE VEHICLE MILES

19

75

19

76

19

77

19

78

b

19

79

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

YEAR

YEAR

c

About 45 percent of the travel madeon the transit system is to and fromwork, 25 percent to and from school,10 percent for shopping, and the other20 percent for medical, social,recreational, and other purposes.

Transit ridership is highly linked withthe level of service provided, such ashours of operation, and frequency ofservice.

As shown in the figures to the right,since the year 2000, the transit systemhas cut annual vehicle miles by 17percent and annual vehicle hours by16 percent; increased adult cash farestwice; and raised the price of weeklypasses four times.

Ridership on the bus system declinedby 12 percent between 2000 and2005.

Several factors have contributed to thegeneral decline of ridership on thetransit system since the early 1980's.These factors include:

The decrease in population inMilwaukee County

The decline in residential andemployment density in the County

An increase in automobileownership and use

Fare increases and servicereductions implemented by thetransit system during the period

Page 11: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Operating and Capital Costs

10

20

30

40

50

60

70

80

90

100

110

120

130

140

150

19

75

19

76

19

77

19

78

19

79

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

DO

LL

AR

S(I

NM

ILL

ION

S)

OPERATING EXPENSESOPERATING REVENUESOPERATING ASSISTANCE

10

20

30

40

50

60

70

80

90

100

110

120

130

140

150

19

75

19

76

19

77

19

78

19

79

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

DO

LL

AR

S(I

NM

ILL

ION

S)

OPERATING EXPENSESOPERATING REVENUESOPERATING ASSISTANCE

CONSTANT 1975 DOLLARSACTUAL DOLLARS

Source: Milwaukee County Department of Public Works, Milwaukee County Transit System and SEWRPC.

ANNUAL OPERATING EXPENSES, OPERATINGREVENUES, AND OPERATING ASSISTANCE: 1975-2005MCTS

YEAR YEAR

0 0

Total operating expenses for the transit system have risen since the systembegan public operation in 1975, as displayed in the figures above. Theincrease in operating expenses since 1990 reflects bus service expansionbetween 1995 and 2000, and changes to the Transit Plus paratransit service tocomply with Federal ADA requirements.

Since 2000, fares and other operating revenues paid for about 32 percent ofaverage annual operating costs for the combined bus and paratransit system.

The transit system is heavily dependent on State funding, with the Stateproviding about 63 percent of all Milwaukee County Transit System publicoperating funding.

About 80 percent of capital expenditures are funded through Federal transitcapital assistance programs, and the remaining 20 percent come fromMilwaukee County.

FEDERAL FUNDS

$10,959,400

STATE FUNDS

$55,076,700

OPERATING REVENUES

$39,690,900

COUNTY FUNDS

$18,615,800

15%

32%

44%

9%

DISTRIBUTION OF MCTS TOTAL ANNUAL OPERATINGEXPENSES BY SOURCE OF FUNDS: 2000 AND 2005

2000 2005

Source: Milwaukee County Department of Public Works, Milwaukee County Transit System and SEWRPC.

COUNTY FUNDS$17,352,300

OPERATING REVENUES

$46,783,600

STATE FUNDS

$59,072,300

FEDERAL FUNDS

$20,022,800

12%

33%

14%

41%

Page 12: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Drawdown of Federal Funds

DRAWDOWN OF MCTS “BANK” OFFEDERAL TRANSIT CAPITAL ASSISTANCE

In 2001, MCTS had a “bank” of $37 million in unspent Federal Transit Administration(FTA) funds intended for capital projects. This bank existed because the transit systemhad not fully spent the Federal transit capital assistance funds it had been allocated inprevious years, and the unspent funds were still available to Milwaukee County.

From 2001 to 2006, MCTS increased its use of these funds to support capitalizedmaintenance items included in its operating costs. By drawing upon these funds, thetransit system was able to limit the need for increases in County tax levy funding, farehikes, and service reductions. As shown in the figure below, the balance of these fundshad been drawn down to about $12 million at the beginning of 2006.

5

10

15

20

25

30

35

40

2000 2001 2002 2003 2004 2005 2006

YEAR

FE

DE

RA

LT

RA

NS

ITC

AP

ITA

LA

SS

ISTA

NC

E(M

ILLIO

NS

OF

DO

LLA

RS

)

BALANCE OF UNSPENT FUNDS

ANNUAL CAPITALIZEDMAINTENANCE FUNDS

0

Page 13: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Planning Objectives and Standards

The following five transit service objectives serve as a basis for assessing theperformance of the transit system, identifying unmet transit service needs, anddesigning and recommending improvements:

1.The public transit system should effectively serve the existing land usepattern and support the implementation of planned land uses, meetingthe demand and need for transit services, and particularly the needs ofthe transit-dependent population;

2.The transit system should promote effective utilization of transit serviceand operate service that is reliable and provides for user convenienceand comfort;

3.The transit system should promote the safety and security of itspassengers, operating equipment and facilities, and personnel;

4.The public transit system should promote efficiency in the totaltransportation system; and

5.The public transit system should be economical and efficient, meetingall other objectives at the lowest possible cost.

Each of the above transit service objectives is supported by a planningprinciple and a set of standards intended to quantify the achievement of eachobjective.

Page 14: Introduction to Milwaukee County Transit System ...Milwaukee County Transit System fixed-route bus service. Disabled individuals can also use the accessible bus service provided on

Evaluation of Transit System:

Outperformed Peer Transit Systems

Operating Dataa

Peer Group Descriptive Statistics

Performance Measureb

MilwaukeeCountyTransitSystem Minimum Average Maximum

Milwaukee CountyTransit System

Rankc

Service Effectiveness

Passengers per Capita

Passengers per RevenueVehicle Mile

Passengers per RevenueVehicle Hour

71.2

3.5

45.5

13.9

1.7

25.3

30.4

2.3

30.7

48.0

3.1

41.2

1

1

1

Service Efficiency

Operating Expense perRevenue VehicleMile

Operating Expense perRevenue VehicleHour

$ 5.35

$69.41

$ 4.89

$63.56

$ 6.32

$85.52

$ 8.72

$102.04

5

3

Cost Effectiveness

Operating Expense perPassenger

Total OperatingAssistance perPassenger

Farebox Recovery Ratefor All Service

$ 1.52

$ 1.01

33.8

$ 2.30

$ 1.49

15.2

$ 2.81

$ 2.22

21.5

$ 3.44

$ 2.81

35.0

1

1

2

aBased on data obtained from the Federal Transit Administration National Transit Database for 2000, published

in the Wisconsin Department of Transportation’s Transit System Management Performance Audit of theMilwaukee County System, August 2002.

bKey performance indicators were developed based on information reported by thirteen other urban bus systems

selected in the Performance Audit.

cRank of 1 is best, 14 is worst.

Source: Wisconsin Department of Transportation

COMPARISON OF RIDERSHIP AND FINANCIAL PERFORMANCEMEASURES BETWEEN MCTS AND PEER GROUP: 2000

The Wisconsin Department of Transportation (WisDOT) completeda management performance audit of MCTS in 2003, which includeda comparison of the performance of the transit system to that for apeer group of 13 similar transit systems in the United States.

The peer transit systems all operated within metropolitan areas withpopulations similar to Milwaukee County, were located in a northernclimate, and had a similar bus fleet size.

The peer comparison concluded that the Milwaukee County TransitSystem outperformed its peers for all measures of ridership andfinancial performance, as shown in the table below.

While noting MCTS’ exceptional performance, the audit referred tothe service reductions which were implemented since 2000 andwarned that further transit system reductions could potentiallydamage the system's performance.

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TRANSIT-DEPENDENT POPULATIONS IN RELATION

TO MCTS WALK ACCESS SERVICE AREA: 2005

GRAPHIC SCALE

0 1 2 MILES

0 4000 8000 12000 16000 FEET

Source: U.S. Bureau of the Census and SEWRPC.

NOTE:

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN ALL 5TRANSIT-DEPENDENT GROUPS

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN 4 TRANSIT-DEPENDENT GROUPS

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN 3 TRANSIT-DEPENDENT GROUPS

AREAS WITH ABOVE-AVERAGEPERCENTAGES IN 2 OR FEWERTRANSIT-DEPENDENT GROUPS

TRANSIT SERVICE AREA

THE FOLLOWING POPULATIONGROUPS WERE CATEGORIZEDAS TRANSIT DEPENDENT:1) SCHOOL-AGE CHILDREN

(AGE 12-16),2) ELDERLY PERSONS (AGE 65

AND OLDER),3) PERSONS IN LOW-INCOME

FAMILIES,4) DISABLED PERSONS, AND5) HOUSEHOLDS WITH NO

VEHICLE AVAILABLE.

MINORITY POPULATION IN RELATION TOMCTS WALK ACCESS SERVICE AREA: 2005

NOTE: THE MINORITY POPULATIONINCLUDES PERSONSIDENTIFIED IN THE 2000CENSUS AS BLACK/AFRICANAMERICAN, AMERICAN INDIANAND ALASKA NATIVE, ASIANAND PACIFIC ISLANDER,OTHER RACIAL MINORITY,AND HISPANIC.

Source: U.S. Bureau of the Census and SEWRPC.

CENSUS BLOCKS WHEREMINORITY POPULATIONEXCEEDS THE COUNTYWIDEAVERAGE (38.6 PERCENT)

TRANSIT SERVICE AREA

GRAPHIC SCALE

0 1 2 MILES

0 4000 8000 12000 16000 FEET

RESIDENTIAL LAND USE DENSITY IN RELATION

TO MCTS WALK ACCESS SERVICE AREA: 2005

GRAPHIC SCALE

0 1 2 MILES

0 4000 8000 12000 16000 FEET

Source: SEWRPC.

LESS THAN 4.0 DWELLING

UNITS PER NET

RESIDENTIAL ACRE

4.0 TO 6.9 DWELLING

UNITS PER NET

RESIDENTIAL ACRE

7.0 TO 8.9 DWELLING

UNITS PER NET

RESIDENTIAL ACRE

9.0 TO 14.9 DWELLING

UNITS PER NET

RESIDENTIAL ACRE

15.0 OR MORE DWELLING

UNITS PER NET

RESIDENTIAL ACRE

TRANSIT SERVICE AREA

RESIDENTIAL DENSITY

�The transit service objectives and standardswere applied in a systemwide evaluation ofMCTS transit. This evaluation identifiedexcellent performance for the transit systemfor its overall coverage

About 91 percent of the total Countypopulation resides within a convenient

.

Virtually all of the census block groupswith concentrations of

transit-dependent persons are within aone-quarter mile walk of a local route

of the County’sresidential areas and special populationgroups.

one-quarter mile walk of a local route ofthe system

within the County

All of the census tracts within the Countyw i t h a b o v e - a v e r a g e m i n o r i t ypopulations are within a one-quarter milewalk of a local route.

Evaluation of Transit System:

Excellent Coverage of

Residential Areas

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Evaluation of Transit System:

Excellent Coverage of

Transit-Supportive Areas and

Major Activity Centers

GRAPHIC SCALE

0 8 164 24 32,000 FEET

0 1 2 3 6 MILES4 5

RESIDENTIAL DENSITY OF 7 OR MORE DWELLING UNITS PER ACRE

BOTH RESIDENTIAL AND EMPLOYMENT TRANSIT-SUPPORTIVE DENSITY

EMPLOYMENT DENSITY OF 4 OR MORE JOBS PER ACRE

TRANSIT-SUPPORTIVE AREAS

TRANSIT-SUPPORTIVE AREAS INTHE MILWAUKEE AREA: 2000

Source: SEWRPC.

TRANSIT SERVICE AREA FOR MILWAUKEE COUNTY SPONSORED ROUTES

GRAPHIC SCALE

0 8 164 24 32,000 FEET

0 1 2 3 6 MILES4 5

MAJOR ACTIVITY CENTERS INTHE MILWAUKEE AREA: FALL 2004

Source: SEWRPC.

MAJOR OFFICE OR INDUSTRIAL AREA

EMPLOYER WITH 500 OR MORE EMPLOYEES

MEDICAL, SCHOOL, SHOPPING, GOVERNMENT, RECREATION, ORPASSENGER TRANSPORT CENTER

MAJOR ACTIVITY CENTER

TRANSIT SERVICE AREA FOR MILWAUKEE COUNTY SPONSORED ROUTES

� The systemwide evaluation also identified excellent performance for the overallcoverage of the activity centers and transit-supportiveland areas in Milwaukee County.

In total, 81 of the 86 major employers, 22 of the 25 office and industrial parks, and68 of the 70 other activity centers in the County are

.

The majority of the transit-supportive areas in Milwaukee County (areas with theresidential and employment densities considered necessary to support fixed-route bus service) are .

provided by the transit system

within a one-quarter mile walkof a local route

within a one-quarter mile walk of a local route

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Evaluation: Route Effectiveness

0

5

10

15

20

25

30

35

40

45

50

55

27 30 35 22 62 21 19 18 63 60 12 23 80 10 67 54 15 76 14 20 11 53 31 51 57 55 64 28 68 219

REGULAR ROUTES

BO

AR

DIN

GP

AS

SE

NG

ER

SP

ER

RE

VE

NU

EV

EH

ICL

EH

OU

R

22

MINIMUM LEVEL FOR WEEKDAYS

WEEKDAY PASSENGERS PER REVENUE VEHICLE HOURON MCTS LOCAL ROUTES: 2004

0

10

20

30

40

50

60

70

80

90

100

40 43 46 44 48 39 49 47 45 61 59 4BV 85 88 50 4AH 87 89 16U 40U 49U

FREEWAY FLYER ROUTES

BO

AR

DIN

GP

AS

SE

NG

ER

SP

ER

RE

VE

NU

EV

EH

ICLE

HO

UR

HIGH/MIDDLE SCHOOL ROUTES UBUS ROUTES

MINIMUM LEVEL FOR WEEKDAYS

22

WEEKDAY PASSENGERS PER REVENUE VEHICLE HOUR ONFREEWAY FLYER, HIGH/MIDDLE SCHOOL, AND UBUS ROUTES: 2004

MCTS

0

5

10

15

20

25

30

35

40

45

27 21 63 30 18 60 35 12 22 23 62 19 14 67 76 10 55 15 51 80 137 28 54 20 53 31 11 57 64 68

LOCAL/SHUTTLE ROUTES

BO

AR

DIN

GP

AS

SE

NG

ER

SP

ER

RE

VE

NU

EV

EH

ICLE

HO

UR

Saturdays Sundays

Source: Milwaukee County Transit System and SEWRPC

SATURDAY/SUNDAY PASSENGERS PER REVENUE VEHICLE HOURON MCTS LOCAL ROUTES: 2004

On weekdays, 26 of 31 local routesmeet or exceed the performancestandard for route effectiveness (22boarding passengers per revenuehour)

Freeway flyer and UBUS routesmostly do not meet the performancestandard for route effectiveness.The low performance levels for thefreeway flyer and UBUS routes maybe attributed to “deadhead” tripsoperated in the nonpeak direction toput vehicles in position to make apeak direction trip.

On Saturdays, 26 of 30 routesexceed the performance standardfor route effectiveness (15passengers per bus hour onSaturdays)

On Sundays, 26 of 28 routes exceedthe route effectiveness performancestandards defined for Sunday (10passengers per bus hour)

Staff also evaluated the transit system on a route-by-route basis to measureroute performance. Each route of the transit system was reviewed on severalmeasures, including the ridership and service efficiency and effectiveness ofeach route. The route performance evaluation found that, in terms of routeeffectiveness, most MCTS routes perform very well, as shown on the chartsbelow:

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Evaluation of the Transit System: Unmet Need

to Unserved Areas and Activity Centers

Source: SEWRPC.

AREAS WITH UNMET TRANSIT SERVICE NEEDSFOR MILWAUKEE COUNTY RESIDENTS WITH RESPECTTO LOCAL TRANSIT SERVICE AREA COVERAGE: 2005

EXISTING TRANSITSERVICE AREA

TRANSIT-SUPPORTIVERESIDENTIAL AND EMPLOYMENTDENSITIES

MAJOR EMPLOYER OR OFFICEAND INDUSTRIAL PARK/AREA

UNSERVED MAJOR ACTIVITY CENTER

TRANSIT-SUPPORTIVERESIDENTIAL DENSITY

TRANSIT-SUPPORTIVEEMPLOYMENT DENSITY

NONEMPLOYMENT CENTER

UNSERVED RESIDENTIAL AREAS ANDEMPLOYMENT CONCENTRATIONS

GRAPHIC SCALE

0 1 2 3 MILES

The map below identifies areas within and just outside MilwaukeeCounty with transit-supportive residential and employment densities, ormajor activity centers that are not served at all by the routes of thetransit system. Problem areas include the western, southern,northwest, and northeast portions of the County, and in particular:

In the Cities of Franklin and Oak Creek, the Franklin Industrialand Business Parks and the Southbranch Industrial Park

In the far northwestern portion of Milwaukee County, theTowne Corporate Park of Granville

Areas with transit-supportive employment densities along thewestern edge of Milwaukee County

MCTS provided busservice to many of theseareas during the last 10years by regular orshuttle routes of thetransit system. However,the services were not aseffective as the otherroutes and service of thetransit system, and werepart of the servicereductions over the pastseveral years.

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Evaluation of Transit System: Unmet

Need for Longer Service Hours

The maps below display the local route segments over which less than20 hours of service is provided on weekdays, Saturdays, and Sundays.Of most concern are the local route segments over which less than 16hours of service is provided, as these routes would not serve thestarting and ending times of second and third shifts.

On weekdays, 25 of 31 local routes meet the desirable standard of20 hours of service.

On Saturdays, only 14 out of 31 local routes meet the desirablestandard of 20 hours of service.

On Sundays, only 9 out of 30 local routes meet the desirablestandard of 20 hours of service.

Freeway flyer routes do not meet the desirable standard of 20hours of service, as they operate only during weekday peakperiods, with no midday or evening service. UBUS routes do notmeet the desirable standard, either.

WEEKDAY, SATURDAY, AND SUNDAY HOURS OF SERVICE FOR MCTS BUS ROUTES: 2004

SATURDAY REGULAR ROUTES SUNDAY REGULAR ROUTESWEEKDAY REGULAR ROUTES

HOURS OF SERVICE ON ROUTE SEGMENT

20 or more

17 - 19

14 - 16

12 - 13

4 - 11

3 or less

SERVICE AREA FOR ROUTES MEETINGDESIRABLE SERVICE HOURS STANDARD(SERVICE AVAILABLE 5:00a.m. - 1:00a.m.)

WHERE MORE THAN ONE ROUTE OPERATES OVER ASTREET SEGMENT, THE MAPS DISPLAY INFORMATIONFOR THE ROUTE HAVING THE LONGEST SERVICE

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Evaluation of Transit System: Unmet

Need for More Frequent Service

NEW

BERLIN

NEW

BERLIN

MORNING OR AFTERNOON PEAK PERIODS MIDDAY OR EARLY EVENING OFF-PEAK PERIODS

AREAS WITH UNMET NEED FOR ON MCTS

LOCAL/SHUTTLE BUS ROUTES DURING MORNING PEAK AND OFF-PEAK PERIODS

MORE FREQUENT SERVICE

Source: Milwaukee County Transit System and SEWRPC.

SERVICE AREA FOR ROUTESWITH SERVICE FREQUENCY OFLESS THAN 10 MINUTES DURINGPEAK PERIODS AND LESS THAN20 MINUTES DURING OFF-PEAKPERIODS

SERVICE AREA FOR ROUTESWITH INADEQUATE SERVICEFREQUENCIES

GRAPHIC SCALE

0 2 4 MILES1

MCTS uses a grid system of local routes, so transfers between one ormore routes are generally required to complete a trip by public transit.The frequency of service on the routes directly affects the convenienceof transferring and the travel time by transit.

Only the central portion of the County currently enjoys desirableheadways for local and shuttle routes (see map below)

During weekday peak periods when most work and school trips aremade, less than 30 percent of the County population, and less than37 percent of the jobs in the County, are served by routes withdesirable headways of 10 minutes or less

No freeway flyer or UBUS routes have headways that conform withdesirable headways

The low service frequency is largely the result of service reductionsover the past five years.

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Unmet Need: Evaluation of Transit

System for Faster Travel Times

OVERALL TRANSIT TRAVEL TIMEINCLUDES TIME WALKING TO ABUS STOP, WAITING FOR THEBUS, RIDING THE BUS, WAITINGFOR A TRANSFER (IFNECESSARY) AND WALKINGFROM THE BUS STOP.

NOTE:

SELECTED LOCATIONS

TRANSIT IS 1.51 TO 2.0 TIMESLONGER THAN AUTOMOBILE

TRANSIT IS 2.0 TO 3.0 TIMESLONGER THAN AUTOMOBILE

TRANSIT IS 3.0 TO 4.0 TIMESLONGER THAN AUTOMOBILE

TRANSIT IS 4.0 TO 5.0 TIMESLONGER THAN AUTOMOBILE

TRANSIT IS MORE THAN 5.0TIMES LONGER THANAUTOMOBILE

RATIO OF TRANSIT-TO-AUTOMOBILE TRAVEL TIME

GRAPHIC SCALE

0 1 2 MILES

0 4000 8000 12000 16000 FEET

Source: SEWRPC.

RATIOS OF OVERALL TRANSIT TRAVEL TIMES TO OVERALL AUTOMOBILE TRAVEL TIMES BETWEENSELECTED LOCATIONS FOR WEEKDAY MORNING AND MIDDAY PERIODS: 2005 ESTIMATED

MORNING PEAK PERIOD MIDDAY OFF-PEAK PERIOD

Transit travel time is generally between 2 to 4 times more thanautomobile travel time for comparable trips. Ratios of transit-toautomobile travel times between selected locations within theCounty during weekday morning peak period and midday off-peakperiod are displayed on the maps below.

The lengthy transit travel time is a result of the following:

Local bus routes with low operating speeds operating in mixedtraffic provide the majority of transit service in the system

Lack of tools such as traffic signal priority to extend green lightsfor buses, and reserved lanes for buses at peak hours toincrease bus travel speeds.

Service cuts since 2000 reduced service frequency oreliminated route segments or entire routes. The grid system ofroutes operated by MCTS needs good service frequencies tomake transfers between routes convenient and keep waitingand overall travel times low. The recent service cutslengthened wait times particularly during off-peak periods.

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Unmet Need: Limited Service

Connecting to Outlying Counties

Milwaukee County residents have unmet needs for travel betweenMilwaukee County and the other surrounding counties ofSoutheastern Wisconsin:

Lack of Service

Limited Service Hours and Frequency

Lengthy Travel Times:

Coordination of Transit Fares and Information

: Many major activity centers and significantjob concentrations outside Milwaukee County do not havepublic transit service connecting to Milwaukee Countyresidents

: The transit servicescurrently available to connect Milwaukee County residentswith jobs and activity centers in the surrounding counties withrare exception have limited weekday service hours and areoperated with infrequent trips.

Transit service connecting MilwaukeeCounty residents with surrounding counties in many casesinvolves slower local bus service, and/or requires use of aconnecting local bus route in Milwaukee County.

: Whilediscounted fares for passengers transferring between thedifferent transit systems are offered, the discounts andtransfer arrangements are not uniform among all the transitservices connecting with the Milwaukee County TransitSystem.

Milwaukee County’s policy is not to provide any transit servicesconnecting with the surrounding counties unless it receivesfinancial assistance for the service. This includes the transitservices that would allow Milwaukee County residents to accessjob sites and activity centers in the other counties. The transitservices that exist today for intercounty transit travel by MilwaukeeCounty residents are sponsored and funded by the surroundingcounties.

The lack of a regional transit authority and adequate transit fundinghas hindered the implementation of service connecting MilwaukeeCounty residents to the other counties of Southeastern Wisconsin.

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Potential Future Direction

0

MCTS is heavily dependent on State funding: the State hashistorically provided about 65 percent to 70 percent of publicoperating funding.

Between 2000 and 2005, the State increased operating assistancefunding by less than 1.5 percent per year (less than inflation).

Milwaukee County annual funding remained about the same($17-18 million).

MCTS reduced service by 15 percent and increased fares 17 to 30percent between 2000 and 2005.

In order to avoid more service cuts and fare hikes, Milwaukee Countytapped into its balance of Federal transit funds (see chart below),drawing them down from $37 million in 2001 to $15 million in 2005.

Milwaukee County’s balance of unspent Federal transit funds maybe expected to be depleted by 2010.

DRAWDOWN OF FEDERAL TRANSIT CAPITAL ASSISTANCE FUNDS

5

10

15

20

25

30

35

40

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

YEAR

BA

LA

NC

EO

FU

NS

PE

NT

FE

DE

RA

LT

RA

NS

ITC

AP

ITA

LA

SS

IST

AN

CE

(MIL

LIO

NS

OF

DO

LL

AR

S)

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Potential Future Direction–

Examples of Possible Service CutsAs part of the evaluation, planning staff developed a potential future for the transitsystem, with the following assumptions:

To illustrate what this forecast 35 percent reduction could mean, two service reductionoptions were developed and are shown below.

Future Federal funding for capital and operating increases at 4 to 5 percentannually (in accordance with Federal authorizing legislation)

State transit operating assistance increases at 2 percent per year

County property tax levy for MCTS bus and paratransit is held to 2005 levels($17 million)

Bank of Federal funds is depleted, and annual Federal funds received ofabout $21 million must be expended on capital projects ($14 million),leaving $7 million for annual operating funding

Fare increases of 15 to 20 percent over 5 year period

Result: The transit system would need to cut bus service by about 35 percent by theyear 2010. Transit Plus paratransit service could also be affected.

Option A Option B

Eliminate weekday and Saturdayservice after 10:00 p.m. and limitSunday service to between 9:00a.m. and 6:00 p.m.

Eliminate 7 of 31 local routes

Cut back or restructure service on17 local routes

Eliminate Freeway Flyer andUBUS routes

Maintain service hours

Eliminate 10 of 31 local routes

Cut back or restructure serviceon 14 local routes

Eliminate Freeway Flyer andUBUS routes

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Your Suggestions For Service

Changes: Vote Your Preference!

Potential Service Improvements or Changes Number of “Votes”

New routes in Milwaukee County

Express bus service

More frequent service

Better transfer connections

Longer service hours/weekend service

Reduce travel time for long trips

Restore services that were cut since the year 2000

Go back to fares charged in the year 2000

New routes in bordering counties

Route extensions in Milwaukee County

Route extensions in bordering counties

Freeway Flyer service

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Your Suggestions For Service Changes:

Where do You Have a Problem?

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Your Suggestions For

Service Changes: Comments