introduction to motivational interviewing symposium...session 1c and 2c - introduction to...

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Introduction to Motivational Interviewing Presented by Julie Brown, MSW Independent Living Program Director, YMCA Accelerator Melanie G. Ferrer-Vaughn, MSW Program Manager/Outreach Specialist, Seneca Family of Agencies What is motivational interviewing? A client-centered disciplined method for enhancing intrinsic motivation to change by exploring and resolving ambivalence. A collaborative conversation style for strengthening one’s person’s own motivation and commitment to change A person-centered counseling style for addressing the common problem of ambivalence about change 9th Annual Domestic Violence Symposium The Bigger Picture Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7 & 8, 2017 Page 1 of 13

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Page 1: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Introduction to Motivational Interviewing

Presented byJulie Brown, MSWIndependent Living Program Director, YMCA Accelerator

Melanie G. Ferrer-Vaughn, MSWProgram Manager/Outreach Specialist, Seneca Family of Agencies

What is motivational interviewing?

• A client-centered disciplined method for enhancing intrinsic motivation to change by exploring and resolving ambivalence.

• A collaborative conversation style for strengthening one’s person’s own motivation and commitment to change

• A person-centered counseling style for addressing the common problem of ambivalence about change

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 1 of 13

Page 2: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

The process of change…

How we used to thinkand sometimes still do

“People have to hit rock bottom first” Using the “stick” of authority – “You better or else!” Punitive approaches

Creating the Space for Change

Intrinsic motivation for change comes out of an accepting, empowering, safe atmosphere where the painful present

can be challenged.

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 2 of 13

Page 3: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Stages of ChangePRE-

CONTEMPLATION

CONTEMPLATION

PREPARATION

ACTION

MAINTENANCE

RELAPSE

5 principles – DEARS

Develop discrepancyExpress empathy

Avoid argumentationRoll with resistance

Support self-efficacy

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 3 of 13

Page 4: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

5 skills – A ROSE

Affirmations

Reflective Listening

Open-ended Questions

Summarization

Eliciting Change Talk

Affirmation

• Affirming statements encourage, reinforce and acknowledge efforts and attempts made by the client

• Recognize the clients’ strengths, successes, and efforts to change

• A way to help to build rapport

• Something to keep in mind – affirmation vs. compliment

• Think about where the affirmation is located and how we might make it rest within the internal attributes of a client

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 4 of 13

Page 5: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Reflective Listening

Training Manual Page 12

Simple ReflectionTake parts of what the person has shared and rephrase in your own words.

Reflection of EmotionParaphrase and utilize an emotional component to what they have shared.

Double Sided ReflectionHighlight ambivalence. This reflection acknowledges and amplify ambivalence.

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 5 of 13

Page 6: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Open Ended Questions

• Closed ended questions are typically answered with finite responses

• Note that they can also clarify

“What is your favorite ice cream?”

• Open ended questions solicit additional info

• Create opportunities for details and depth to be revealed

“Why do you like that ice cream brand?

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 6 of 13

Page 7: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

• Partner Up!• Think about an ambivalent situation• Take turns being client & counselor • Use the skills we reviewed thus far

• Affirmations• Reflective Listening• Open Ended Questions

Activity: Real Play

Session 2

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 7 of 13

Page 8: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Session 1 Recap

Reflection & Summary:

• How does the “spirit” of motivational interviewing resonate with you?

• What was difficult about the skills or concepts?

• What skills or concepts were new or helpful?

Transitional Summary & Major Summary

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 8 of 13

Page 9: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Summarizing

• Transitional Summary Usually has 3 parts - 1) The pros 2) the cons 3) an invitation to

continue

• Major Summary Summary that comes at the end of a meeting or at a significant point in the session

“Let me see if I understand what you’ve told me so far…”“Okay, here’s what I’ve heard so far. Listen and tell me if I’ve missed anything important…”

Summarizing Exercise

Partner Up!

With someone new

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 9 of 13

Page 10: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

• Trio up!• Think about an ambivalent client (?) • Take turns being client, counselor & observer• Observer will utilize Observer Sheet to follow

statements• Use skills covered thus far

Activity: Trio Role Play

A / R / O / S

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 10 of 13

Page 11: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

1. Ordering, directing, or commanding2. Warning or threatening3. Giving advice, making suggestions, providing solutions4. Persuading with logic, arguing, or lecturing5. Moralizing, preaching, saying what they “should” do6. Disagreeing, judging, criticizing, or blaming7. Agreeing, approving, or praising8. Shaming or ridiculing9. Interpreting or analyzing10. Reassuring, sympathizing, or consoling11. Questioning or Probing 12. Withdrawing, distracting, humoring, or changing the subject

Thomas Gordon’s 12 Roadblocks

Eliciting Change Talk

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 11 of 13

Page 12: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Eliciting Change Talk

• Ask evocative questions

• Ask for elaboration

• Explore pros and cons

• Imagine extremes

• Looking forward

• Looking backward

Putting the pieces together

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 12 of 13

Page 13: Introduction to Motivational Interviewing Symposium...Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown September 7

Activity: Group Role Play

Eliciting Change Talk

Reflective statement

CLIENT

Reflective statement

Reflective statement

• One participant role plays an ambivalent client. Your group can decide the topic

• The group will sit in a circle and each person rotate around the circle practicing a reflective statement or eliciting change talk questions.

Open-ended questions and summarizing can be

used,

but the focus is to practice eliciting change talk

questions.

RoadblocksThank you!

9th Annual Domestic Violence Symposium The Bigger Picture

Session 1C and 2C - Introduction to Motivational Interviewing Parts 1 and 2 Melanie Ferrer-Vaughn and Julie Brown

September 7 & 8, 2017 Page 13 of 13