introduction to social annex

12
Remarkable Customer Connections An Introduction Oct. 2015

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Page 1: Introduction to Social Annex

Remarkable Customer Connections

An Introduction

Oct. 2015

Page 2: Introduction to Social Annex

250 Global

Enterprise Customers

120+

Employees

HQ in Los Angeles CA

Founded in 2010, privately held

Enterprise Omni-Channel Customer Loyalty & Social Commerce Solutions

Global Offices in United Kingdom and India

About Social Annex

We Connect all the steps of a buyer’s journey to deliver a remarkable customer experience that accelerates acquisition & revenue growth.

2 BILLION

Applications a month

Page 3: Introduction to Social Annex

Our Complete Solution

Page 4: Introduction to Social Annex

Acquire Convert Retain Our Customer Acquisition Solution leverages virality all of your existing

fan base to drive highly qualified organic traffic to your website with Sharing & Referrals programs and

engaging contests.

Our Customer Conversion Solution facilitates high conversion rates by

eliminating friction from the checkout process and by engaging customers with

media-rich content created by their fellow shoppers.

Our Customer Retention Solution empowers you to deliver most

comprehensive omni-channel customer loyalty marketing programs and

Gamification that drive increase in your customer lifetime value.

Retailers In a commoditized market where consumers have unlimited product selection at any price

point, brand loyalty is virtually non-existent. This translates into high shopping cart abandonment and low conversion rates. Retailers must deliver great value and great user experience to their

customers in order to enjoy high customer life-time value (LTV).

Manufacturers Retention, conversion, and acquisition are key challenges manufacturers of consumer goods face today. Between fierce competition, almost negligible product differentiations, price parity,

and balancing a delicate relationship with retailers while simultaneously competing for customers’ attention, building a strong loyal

customer base is challenging.

Our Complete Solution

Page 5: Introduction to Social Annex

Customer Loyalty Build a customized end-to-end loyalty program to keep your customers engaged and increase your repeat purchase rate with Online Loyalty, Omni-Channel Loyalty, and Gamification.

Sharing & Referrals Create effective and expansive  word-of-mouth marketing campaigns and foster strong brand presence by leveraging your customers’ social networks through Refer a Friend, Share, Save, and Win, and Post Purchase Sharing.

Contests Add elements of fun to the shopping experience by creating incentives to draw in new customers and build  your brand engagement with customized contests on your website, on Facebook, and on Pinterest.

Login Services Our Social Login, Single Sign-On, and Registration as a Service products offer full registration and account management system and drive conversions through social and other means.

User Generated Content Gain valuable customer insights, build confidence in your brand, enhance customer engagement during the shopping process, and increase conversion with Ratings & Reviews  and Questions & Answers.

Visual Commerce Turn the images your customers produce and your product images  into visually compelling content  across your website to engage  your customers and increase conversion rates.

Our Product Suites

Page 6: Introduction to Social Annex

Social Annex Platform Cornerstones

Actionable Insight Reporting

Omni-Channel Product Suites Module Functionality

SIRA Algorhythmic Rules Based

Embedded Intelligence

SaaS Integrated Social Annex

Platform

Page 7: Introduction to Social Annex

Seamless Integration

Remarkable Customer Connections

Customer Relationship Management

Email-Service Providers / Marketing Automation Software

Analytics

Point of Sale Systems

E-Commerce Platforms

Page 8: Introduction to Social Annex

Fully Managed Services

Design Services IT Architects

Best Practices Marketing Intelligence

Proven Methodology

Page 9: Introduction to Social Annex

Customer Trust

Page 10: Introduction to Social Annex

Social Annex partners with  leading technology companies,  to integrate a variety of platforms. This seamless partner integration offers Social Annex customers a robust solution, creating great customer experiences and fostering remarkable customer connections.

Our Partners

Page 11: Introduction to Social Annex

Social Annex Marketing Team  5301 Beethoven St., Suite 260  Los Angeles, California 90066  P: 1 (866) 802-8806  E: [email protected]

https://www.facebook.com/SocialAnnex

https://socialcommerceblog.socialannex.com/

https://twitter.com/socialannex/

https://www.linkedin.com/company/social-annex-inc-

https://instagram.com/SocialAnnex/

https://www.pinterest.com/socialannex/

https://www.youtube.com/user/SocialAnnexInc https://www.slideshare.net/socialannex/presentations

Social Annex UK Sales Office  71-75 Shelton Street Covent Garden London, WC2H9JQ P: 0808-189-4030  

Connect With Us

Page 12: Introduction to Social Annex

WWW.SOCIALANNEX.COM

Date:  October  2015