introduction to taxonomy development - by clobridge consulting

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Introduction to Taxonomies & Structured Information Putting Knowledge Management into Practice Twitter: @ClobridgeKM KM Clobridge Consulting Linking people with information & knowledge www.clobridgeconsulting.com Knowledge Management | Information Management | Open Knowledge Attribution – Non-Commercial – No Derivatives 4.0 International Last modified: June 2014

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A short introduction to key issues related to developing and maintaining taxonomies.

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Page 1: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to Taxonomies & Structured Information

Putting Knowledge Management into PracticeTwitter: @ClobridgeKMKM

Clobridge ConsultingLinking people with information & knowledgewww.clobridgeconsulting.com

Knowledge Management | Information Management | Open Knowledge

Attribution – Non-Commercial – No Derivatives 4.0 International

Last modified: June 2014

Page 2: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to Taxonomies

Taxonomies, Tags, and Metadata

Metadata: Data about data – e.g. keywords, descriptions, abstracts, author details, creation date.

Taxonomy: A structure for organizing and codifying content for a particular organization, company, or body of knowledge. Taxonomies consist of pre-defined, consistent taxonomic terms which are arranged either in hierarchical relationships or grouped together in facets of related categories.

Tags: User-assigned words or phrases. Also referred to as free tags or folksonomies.

Making explicit knowledge findable and discoverable

Twitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Page 3: Introduction to Taxonomy Development - by Clobridge Consulting

Planning

Rapid Development

Long-Term Support

Taxonomy: A system for organizing and codifying content for a particular entity

Taxonomy Development Cycles

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Page 4: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Types of Taxonomies

- Hierarchical taxonomies- Faceted classification schema

Example: Grocery storeHow foods are organized and presented together

• Various ways to categorize – • By temperature – freezer vs. refrigeration vs. room temperature• By types of food – produce, meats, dairy, prepared foods• By placement – eye level, kid-level

Page 5: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Grocery Store: Hierarchical ExampleDairy

Cheeses• Cheddar• Feta• Gouda• Havarti• Muenster

Milk

ProduceFruits

• Apples• Braeburn• Fiji• Granny Smith

Vegetables• Carrots• Celery• Lettuce

Page 6: Introduction to Taxonomy Development - by Clobridge Consulting

Grocery Store: Facets

Produce Dry Foods Frozen Foods Dairy Meat

ApplesCarrotsCeleryLettuce

CerealPastaSauces

DessertsIce CreamPancakesPizzaVegetablesWaffles

CheeseMilkYogurt

BeefChickenSeafoodTurkey

Facet = ProduceTerms = Apples, carrots, celery, lettuce, etc.

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Page 7: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Folksonomies or “Tags”

User-generated keywords, not tied to a set list of terms

• Twitter: hashtags (ex: #gulfsla2014)• Content management systems: “other” option

Department: <select from list>Human ResourcesInformation TechnologyLibraryOther: <please specify> ___________

Tags = terms entered into this space

Taxonomy terms: pick from a pre-defined listTags: provide your own terms

Page 8: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Taxonomy Development Principles

1. Keep it simple.2. Aim to hit 80% of content.3. Balance between specificity and findability.

Page 9: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Taxonomy Development: Planning

- Inventory- Use cases- Scope: content, systems- Technical parameters

Planning

Page 10: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Taxonomy Development: Planning

Inventory What taxonomies are already in use? How can/should these be re-purposed? What can we learn from them? Areas of overlap vs. differences?

Use Cases Examples groups of users and how they will interact with content described by the taxonomy.

Scope What types of objects will be described by the taxonomy? What systems will be used?

Technical parameters

Faceted taxonomy is required. Facets can include user tags as “other” from drop-down lists.

Planning

Page 11: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Taxonomy Development: Rapid Development

Sticky note exercise: - Establish initial set of

words & phrases- Which are categories

(facets)? - Which are terms?

Rapid Development

From Scoping & Use Cases: - What fields should

be included? How will they be used?

- For each field: source of terms

Page 12: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Taxonomy Development: Rapid Development

Establish Terms & Facets

Test Terms & Facets

Revise

Test

Rapid Development

Iterative Process: Continue until ready to freeze the taxonomy

Page 13: Introduction to Taxonomy Development - by Clobridge Consulting

Introduction to TaxonomiesTwitter: @ClobridgeKMClobridge Consulting | www.clobridgeconsulting.com

Taxonomy Development: Long-Term Admin

- Assessment and review- Maintenance- Clean-up tags- Value-added opportunities?

Long-Term Support

Page 14: Introduction to Taxonomy Development - by Clobridge Consulting

Clobridge Consultingwww.clobridgeconsulting.comLinking people with information & knowledge

CONTACT US

Phone: +1 (919) 408-7766

Email: [email protected]

Web: www.clobridgeconsulting.com

CONNECT WITH US

Sign up for the Clobridge Consulting Newsletterwww.clobridgeconsulting.com/newsletter

Follow us on LinkedInwww.linkedin.com/company/clobridge-consulting

Twitter: @ClobridgeKM

Attribution – Non-Commercial – No Derivatives 4.0 International

Knowledge Management | Information Management | Open Knowledge