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INTRODUCTION TO THE

CONCEPTS OF TRAININGTraining and development refer to systematic processes

initiated by (or at the direction of) the organization resulting in therelatively permanent changes in the knowledge, skills, or attitudes oforganizational members. Generally, the term training is reserved for

activities directed at the acquisition of knowledge, skills, andattitudes for which there is an immediate or near-term application(e.g., an upcoming promotion), whereas development is reserved forthe acquisition of attributes or competencies for which there may beno immediate use.

Definition of TrainingTraining is defined as a learning process that involves the acquisitionof knowledge, sharpening of skills, concepts, rules, or changing ofattitudes and behaviors to enhance the performance of employees.

Training is an activity leading to skilled behavior.

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Scope of Training Training requirements of the participants: Training Requirements of

Participants can be known by carrying out a Training Need Analysis Intended Purpose of the Training :If the training is intended to

provide the participants with knowledge on new technology, then

the training should be defined in such a way to achieve the same,

failing which the training may not prove useful. Depth of Coverage :For example, if the training is focused on the

participants who have just graduated from colleges, then the

training programme should focus on the basics of the topic under

study, rather than the advanced concepts which the participants maynot understand.

Outcome of the Training :The training outcome shall be pre

defined, so as to ensure clarity among the participants of what they

can expect out of the training programme.

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Objectives of Training Terminal Behavior: The objectives should state the proposed

behavioral changes that is to be brought about e.g., to be able touse Microsoft Excel Package.

Condition of Performance :The objective has to state the conditions

under which newly acquired behavior is to be shown e.g., to be

able to use the basic functions of Microsoft Excel Package withoutsupervision.

Measurement: The objective has to state the conditions under

which newly acquired behavior is to be shown e.g., to be able to

use the basic functions of Microsoft Excel Package withoutsupervision. Training objective clarifies the trainee that what is

expected out of him at the end of the training program. Training

objectives are of great significance from a number of stakeholder

perspectives, Trainer , Trainee , Designer , Evaluator .

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Benefits of Training

Increase in Production

Reduction in Errors

Reduction in Turnover

Less Supervision Necessary

Ability to Advance

New Capabilities

Attitude Changes

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Role of Training in an organization

Increased job satisfaction and morale among employees.

Better inter personal relationship and customer satisfaction.

Increased employee motivation.

Increased efficiencies in processes, resulting in improved

financial gain. Increased capacity to adopt new technologies and methods.

Increased innovation in strategies and products.

Reduced employee turnover.

Enhanced company image.

Better Risk management and staff safety consciousness.

Increase in productivity.