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    Introduction to Hindustan Unilever LimitedAugust 2012

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    Safe harbour statement

    This Release / Communication, except for the historical information, may contain statements, including

    the words or phrases such as expects, anticipates, intends, will, would, undertakes, aims, estimates,

    contemplates, seeks to, objective, goal, projects, should and similar expressions or variations of these

    expressions or negatives of these terms indicating future performance or results, financial or

    otherwise, which are forward looking statements. These forward looking statements are based on

    certain expectations, assumptions, anticipated developments and other factors which are not limited

    to, risk and uncertainties regarding fluctuations in earnings, market growth, intense competition andthe pricing environment in the market, consumption level, ability to maintain and manage key customer

    relationship and supply chain sources and those factors which may affect our ability to implement

    business strategies successfully, namely changes in regulatory environments, political instability,

    change in international oil prices and input costs and new or changed priorities of the trade. The

    Company, therefore, cannot guarantee that the forward looking statements made herein shall be

    realized. The Company, based on changes as stated above, may alter, amend, modify or make

    necessary corrective changes in any manner to any such forward looking statement contained hereinor make written or oral forward looking statements as may be required from time to time on the basis

    of subsequent developments and events. The Company does not undertake any obligation to update

    forward looking statements that may be made from time to time by or on behalf of the Company to

    reflect the events or circumstances after the date hereof.

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    Contents

    1

    2

    3

    4

    About the Company

    India FMCG Market Opportunity

    Our Strategy

    Financial Information, Shares & Governance

    5 Contact Information

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    1 About the Company

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    Our Vision

    We work to create a better future everyday.

    We help people feel good, look good and get more out of life with brands and

    services that are good for them and good for others.

    We will inspire people to take small everyday actions that can add up to a big

    difference for the world.

    We will develop new ways of doing business that will allow us to double the size

    of our company while reducing our environmental impact.

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    HUL: Indias largest FMCG Company

    More than 75 years

    of experience in

    India Products touch the

    lives of 2 out of 3

    Indians everyday

    Direct distribut ion

    reach of > 2 Mn

    stores No.1 and strong

    No.2 in more than

    95% of the

    business

    Get moreout of life

    7 brands > Rs. 1000 crs; 13 brands > Rs. 500 crs

    17 out of top 100 most trusted brands in India^

    ^Brand Equity Survey, 2011

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    Pan India footprint

    Source: Statistics on India, Total Coverage : Nielsen, Census of India 2011HUL manufacturing locations (own and outsourced)Mn = Million

    ~ 15,000 employees

    ~ 2,000 suppliers & associates

    ~ 70 Manufactur ing locations

    40+Depots, 2700+ Distr ibutors

    Direct coverage 2 mn+ outlets

    Population 1.2 billion5545 Towns 2.5 million outlets

    638,000 villages 5 million outlets

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    Portfol io straddling the pyramid

    Fabric Cleaning Skin Cleansing Hair Skincare Tooth Paste

    Soaps & Detergents: 48% Personal Products: 31%

    % contribution of the segment to total revenue (April - December 2011)

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    Portfol io straddling the pyramid

    Tea Coffee Processed Foods Ice Creams Water

    Beverages: 12% Packaged Foods: 6% Others: 3%% contribution of the segment to total revenue (April - December 2011)

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    *Nielsen Equity Management Program Score

    Most responsive supplier of

    the year

    Value Award by TESCO

    India

    6 EMVIES in 20116thmost inn ovative company

    globally - Forbes

    eQ* at 89

    (world class level)

    No.1 Employer by Ao n Hewitt Best Employer Brand in Asia,

    2011

    Golden Peacock Global Award for Corporate

    Social Responsibi lity for th e year 2011

    Golden Peacock Environment Management

    Award f or 2011 in the FMCG catego ry

    External Recognition

    ConsumersCustomers

    Employees Communities

    No.1 Employer of choice by

    Nielsen Campus tr ack

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    2 India FMCG Market Opportunity

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    Large consumption opportunity

    CAGR of 12% in base case; 17% with high estimates

    2850

    87

    FY 10 E FY 15 P FY 20 P

    FMCG - $ bln

    Base Case High Case

    62

    137

    Source: FMCG roadmap to 2020 CII Report, 2010

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    Head room for growth

    Penetration

    Data Source: Euromonitor

    per capita consumption

    Consumption

    7963

    45

    7965

    48

    Ann ual DQ Dec

    Skin Care

    2 01 1 2 01 0

    All India penetration

    8979

    63

    8875

    60

    Annual DQ Dec

    Hair Care

    2011 2010

    9180

    63

    8978

    60

    Annual DQ Dec

    Oral Care

    2011 2010

    Data Source: IMRB Factbook

    5.9

    3.2

    0.6

    5.3

    2.7

    0.6

    China Indonesia India

    Skin Care

    2 01 1 2 01 0

    1.7 1.6

    0.5

    1.6 1.5

    0.4

    China Indonesia India

    Shampoo

    2 01 1 2 01 0

    2.4

    1.2

    0.3

    2.4

    1.10.3

    China Indones ia Ind ia

    Ice cream

    201 1 20 10

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    Rising incomes to favor Personal Care and Foods

    0 5000 10000

    LSM 1

    LSM 2-4

    LSM 5-7

    LSM 8+

    LSM 8+ (newcategories)

    Exp per HH / year (INR)

    LSM 1 LSM 2-4 LSM 5-7 LSM 8+

    Laundry, Skin Cleansing Pers Prod Foods

    1x

    1.7 x

    3.1 x

    4.9 x

    7.7 x

    *Source : Family Budget Survey, Consumer Panel*HUL Participating Categories; HH: Households

    Demand elasticity Personal Care / Foods explosion

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    HUL: Uniquely positioned to exploit the opportuni ty

    Strong brands across benefits & price points Consumer understanding, supply chain,

    go-to-market

    R&D, brand development, buyingNo.1 Employer*, diverse talent pool

    *awarded by Aon Hewitt in 2011

    Portfolio Capabilities

    Talent Global leverage

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    3 Our Strategy

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    Clear and compelling strategy

    Consistent Growth

    Competitive Growth

    Profitable Growth

    Responsible Growth

    Strategic framework Sustainable Living Plan Our Goals

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    Virtuous circle of growth

    A business model that works

    ProfitableVolumeGrowth

    Innovation

    A&P/R&D

    CostLeverage

    +Efficiencies

    Cost

    Savings

    Focused on execution

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    Market HUL Domestic consumerSales growth HULEBIT

    FY 2011-12: Delivered on goals

    Competitive growthAhead of market

    Consistent growthVolume led

    Profitable growthMargin expansion

    14

    18

    UVG Price USG

    10

    8

    18

    17.5%

    140 bps

    HUL FMCG growth %FMCG growth %

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    Winning Principles

    Our first priority is to our consumers,

    then customers, employees and

    communities. When we fulfill our

    responsibilities to them our

    shareholders will be rewarded.

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    Embedding consumer and customer centricity

    Consumer & Customer License

    Project Popeye

    Mission Bushfire Perfect storesCustomer Credo

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    How will we win

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    Better quality products, stronger brands

    Tripled blind product w ins % Improved brand equity scores

    X

    2009

    2010

    2011

    2X

    3X

    3/4th of portfolio

    holding/gaining *

    Measured for the top 25 brands; *Exit 2011 Vs second half 2009

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    Bigger, better and faster innovations

    Covering 60%+ of portfolio

    Kissan range expanded and relaunched Soupy NoodlesRs.5 pack

    0

    Pureit Marvella RO

    CupaSoupinstant soups

    Bru Exotica Bru Lite

    Taj Mahal flavoured TeabagsTaj Mahal green Teabags

    Brooke Bond 3 Roses

    relaunched

    Bru Gold

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    How will we win

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    Lead market development: Hair

    More usage More users More benefits

    Increasing Consumption in

    Rural

    Serums, Masks, Treatments

    for Salon treated hairDriving Hair conditioners

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    Stepping up front end execution

    Product

    Pack

    Proposition

    Price

    Place

    Promotion

    Better Stores

    CORE SERVICED: 2 Mn+

    DISTRIBUTED: 6.5 Mn

    Direct

    More stores

    2010 2011

    Better served*

    * Modern Trade on shelf availability

    310 bps

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    How will we win

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    Differentiated Supply Chain

    Driving benefits across value chain

    Consumer

    perceived

    quality

    E2E

    competitive

    costs

    World class

    service

    Live Superior Service.

    Delivery Sustainable, Profitable Growth

    Flawless execution, Safety and Sustainabili ty

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    Focus on cash and savings

    2008-09 2011-12

    Step up in cost savingsSavings as a % of Turnover

    Delivering cashTWC as a % of turnover

    2010-11 2011-12

    Maximizing ROCEOptimizing investments

    TWC: Trading working capital; includes debtors, creditors and inventory excludes cash; ROCE: Return on Capital employed

    52%Productivity

    ImprovementCapacity

    increase

    in 2011

    % Contributed by

    48%New Capital

    Investments

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    Driving Return on Marketing Investments

    Getting more out of advertising

    Awareness

    Persuasion

    70%

    201020112010

    2011

    Improvement in Ad preview scoresUp by 800 bps

    Product ion and media feesLower by 900 bps

    More ads pre-testedUp by 50%

    D i i R M k i I

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    Driving Return on Marketing Investments

    Optimizing promotional spends

    +

    -/-

    -/- +TO Growth

    ROIPositiv

    e

    20102011

    20102011

    More green activitiesHigher by 1100 bps

    Higher ROIUp 200 bps

    More activities evaluatedUp by > 50%

    ROI: Return on Investment

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    How will we win

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    Winning with People: Building a talent powerhouse

    53

    55

    59

    62

    65

    .McKinsey & Co

    BCG

    P&G

    TAS

    HUL

    # 1 Dream employer across campuses*

    2010 2011

    100

    108

    High people engagement

    * Survey by Nielsen Indexed Employee Engagement Scores

    # 1 Best employer in India, 2011

    awarded by Aon Hewitt

    No.1 Employer of choice by Nielsen

    Campus track

    P f lt th t t l

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    Performance culture that respects our values

    A broad based systematic approach

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    Strengthening Performance culture

    Aligned goals Sharper differentiation Reward linked to

    performance

    2006-07 2011-12

    Fixed Variable

    Performance cul ture index is up by 14% in 2011

    Delivery

    StandardsofLeadershi

    p

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    How will we win

    U il S t i bl Li i Pl

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    Unilever Sustainable Living Plan

    Three big goals

    U il S t i bl Li i Pl

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    Unilever Sustainable Living Plan

    India Highlights 2011

    30 mill ion people reached with Lifebuoy soap handwashing

    programmes in 2010-11

    30 mill ion people have gained access to safe drinking water by

    using Pureitin-home water purifier, since 2005

    Around 60%of our major food and beverage brands Brooke Bond,

    Bru, Knorr, Kissan and Kwality Walls comply with the Healthy

    Choice guidelines

    Reduced CO2emissions by 14.7%, water use by 21.5% and

    waste by 52.8%in our factories, over 2008 baseline

    Improved CO2efficiency in transportation by 17.8%

    60% of tomatoesin Kissan Ketchup are sourced sustainably

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    4 Financial Information, Shares & Governance

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    HUL Financial Performance

    Rs. Crore 2005 2006 2007 2008-09^ 2009-10 2010-11 2011-12

    Net Sales 11,061 12,103 13,675 20,239 17,524 19,381 21,736

    Operating Profit 1,471 1,709 1,934 2,845 2,566 2,458 3,073

    Operating Profit Margin 13.3 14.1 14.1 14.1 14.6 12.7 14.1

    Net Profit 1,408 1,855 1,925 2,496 2,202 2,306 2,691

    Earning Per Share (Rs.) 6.4 8.41 8.73 11.46 10.10 10.58 12.46

    Net Cash Flow from Operating

    Activities1967 1595 1680 2029 3441 1892 2870

    Operating Profit - Profit from Operations Before Other Income, Interest and Exceptional Items

    Financial year 2011 12 Results

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    Financial year 2011-12 ResultsFMCG exports demerged reported numbers not comparable

    Rs Cr

    Particulars FY'10-11 FY'11-12 Growth% FY'10-11 FY'11-12 Growth%

    Net Sales 19,381 21,736 12% 18,451 21,736 18%

    PBITDA 2,678 3,291 23% 2,584 3,291 27%

    PBIT 2,458 3,073 25% 2,382 3,073 29%

    PBIT margin (%) 12.7% 14.1% 140 bps 12.9% 14.1% 120 bps

    PAT bei 2,156 2,592 20% 2,096 2,592 24%

    Net Profit 2,306 2,691 17% 2,246 2,691 20%

    Domestic Consumer Business grows at 17.5%

    EBIT margins up 140 bps

    PAT (bei ) up 20%

    HUL (as reported) HUL (ex FMCG exports)

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    Performance trends EPS and DPS

    2008-09: 15 months period

    Calendar year 2007, includes Platinum Jubilee special dividend of Rs.3 per share

    Earnings per Share (Rs.)

    Dividend per Share (Rs.)

    -

    2.0

    4.0

    6.0

    8.0

    10.0

    12.0

    14.0

    2006

    2007

    2008-09

    2009-10

    2010-11

    2011-12

    -

    1.0

    2.0

    3.0

    4.0

    5.0

    6.0

    7.0

    8.0

    9.0

    10.0

    2006

    2007

    2008-09

    2009-10

    2010-11

    2011-12

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    Stock Exchange Stock Code

    Bombay Stock Exchange 500696

    National Stock Exchange Hindunilvr

    Listing Details

    Share List ing & Ownership

    FII: Foreign Institutional Investors

    Status as on 31stMarch, 2011

    Shareholding pattern

    Uniliver

    53%

    MFs

    2%

    DII

    8%

    FIIs

    19%

    GeneralPublic

    14%

    Others

    4%

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    Corporate Governance

    HUL firmly believes in maintaining high standards of

    Corporate Governance

    To succeed, we believe, requires the highest standards of corporate behaviour towards everyone we

    work with, the communities we touch, and the environment on which we have an impact. This is our

    road to sustainable, profitable growth and creating long-term value for our shareholders, our people,

    and our business partners.

    The Board of Directors of the Company represents an optimum mix of professionalism, knowledge and

    experience. The total strength of the Board of Directors of the Company is nine Directors, comprising

    Non-Executive Chairman, four Executive Directors and four Non-Executive Independent Directors.

    For details, refer investor center at:

    http://www.hul.co.in/investorrelations/CorporateGovernance/?WT.LHNAV=Corporate_Governance

    I believe that nothing can be greater than a business, however small it may be, that is governed by

    conscience; and that nothing can be meaner or more petty than a business, however large,

    governed without honesty and without brotherhood.

    William Hesketh Lever

    http://www.hul.co.in/investorrelations/CorporateGovernance/?WT.LHNAV=Corporate_Governancehttp://www.hul.co.in/investorrelations/CorporateGovernance/?WT.LHNAV=Corporate_Governance
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    Board of Directors

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    Management Committee

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    Further information & contact details

    More information is available at http://www.hul.co.in/investorrelations/

    The IR team can be contacted by

    telephone as follows:

    +91 22 39832211

    Or by e-mail at:

    [email protected]

    Introduction to Hindustan Unilever Limited

    http://www.hul.co.in/investorrelationshttp://www.hul.co.in/investorrelationshttp://www.hul.co.in/investorrelations
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    Introduction to Hindustan Unilever LimitedAugust 2012