introductory visa credit card special receive 2.99% …...rewards points when you use your neighbors...

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1 PRESIDENT’S COLUMN Neighbors Credit Union is growing again. To better support our members and our community, we’ll soon open our newest branch in Ellisville – our ninth in the St. Louis area! We’re in the process of building a state-of- the-art facility that will be located at 15928 Manchester Road in Ellisville, Missouri, and we hope to have it open later this year. The new location will be a full-service branch, complete with drive-thru lanes and a welcoming lobby. Like our South County and St. Peters branches, our Ellisville location will be the third location to feature our Personal Teller ITMs, allowing us to serve our members Monday through Saturday, from 9 a.m. to 7 p.m.! This office will offer the same excellent products and services members have come to expect from Neighbors Credit Union. In addition, this branch will have Wi-Fi and a tech bar to demonstrate all our electronic and mobile services. Our management team, staff and board of directors are very excited about our new location. As we continuously work to improve the credit union for our members, it became very clear that we needed to expand to better serve our members in West County. Please check our website and social media pages for the latest details on our Ellisville branch, including our open date and grand opening celebrations. We are thrilled about getting to know our Ellisville neighbors. Be sure to visit us! John Servos President & CEO QUARTERLY NEWSLETTER SUMMER 2017 INTRODUCTORY VISA ® CREDIT CARD SPECIAL RECEIVE 2.99% APR FOR 12 MONTHS 1 If you don’t have Neighbors Credit Union Visa Platinum credit card, what’s stopping you? We offer great rates, generous credit limits and easy account access, plus you can receive a special introductory rate of 2.99% APR through August 31, 2017! 1 Our Visa Platinum Breeze credit card has a standard rate as low as 7.95% APR. 1 This card is perfect for the consumer who values a low rate. If you prefer earning rewards, our Visa Platinum Rewards credit card features great gift card, travel and merchandise rewards. You’ll earn one point for every dollar you spend, so the points can add up quickly. Regardless of which card you choose, you’ll enjoy: An introductory rate of 2.99% APR for the first 12 months. 1 No balance transfer or cash advance fees. 2 • No annual or monthly fees. • The option to add a personal photo to your card. 3 • And more! What’s not to like? Visit NeighborsCU.org or call 314-892-5400 to apply today! 1 APR=Annual Percentage Rate. Rates, terms and conditions are subject to change and may vary based on creditworthiness, qualifications and collateral conditions. Purchases, balance transfers and cash advances completed 7/1/17 through 8/31/17 will receive a 2.99% APR for 12 months. After 12 months, remaining balances will revert to the standard APR applicable on your account. If you are charged interest, the charge will be no less than $1. For new cardholders only; current cardholders, Secured and Business credit cards ineligible for offer. Visa Platinum Breeze rates as low as 7.95% to 17.95%, and Visa Platinum Rewards rates as low as 10.45% to 20.45%, when you open your account, based on creditworthiness. 2 No balance transfer and cash advance fee offer valid 7/1/17 through 8/31/17 for new cardholders only. Not valid on current Neighbors Credit Union credit cards or balance transfers between Neighbors Credit Union credit cards. 3 Photo cards have a $9.95 production fee. Membership eligibility required. Restrictions apply on all offers. See Neighbors Credit Union for full details. EARN DOUBLE POINTS THIS SUMMER Whether you are a new cardholder or an existing one, you can earn double rewards points when you use your Neighbors Visa Platinum Rewards credit card for purchases made through Labor Day at gas stations, restaurants, hotels, airlines, electronics stores or department stores! 4 4 Offer valid on purchases made with a Neighbors Credit Union Visa Platinum Rewards card 5/26/17-9/4/17 at gas stations, restaurants, hotels, airlines, electronics stores or department stores. Membership eligibility required. Restrictions apply. See Neighbors Credit Union for full details. ON PURCHASES ON BALANCE TRANSFERS ON CASH ADVANCES

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Page 1: INTRODUCTORY VISA CREDIT CARD SPECIAL RECEIVE 2.99% …...rewards points when you use your Neighbors Visa Platinum Rewards credit card for purchases made through Labor Day at gas stations,

1

PRESIDENT’S COLUMN

Neighbors Credit Union isgrowing again. To bettersupport our members andour community, we’ll soonopen our newest branch inEllisville – our ninth in theSt. Louis area!

We’re in the process of building a state-of-the-art facility that will be located at 15928Manchester Road in Ellisville, Missouri, andwe hope to have it open later this year. Thenew location will be a full-service branch,complete with drive-thru lanes and a welcoming lobby. Like our South County andSt. Peters branches, our Ellisville locationwill be the third location to feature ourPersonal Teller ITMs, allowing us to serveour members Monday through Saturday,from 9 a.m. to 7 p.m.!

This office will offer the same excellentproducts and services members have cometo expect from Neighbors Credit Union. Inaddition, this branch will have Wi-Fi and atech bar to demonstrate all our electronicand mobile services.

Our management team, staff and board ofdirectors are very excited about our newlocation. As we continuously work toimprove the credit union for our members,it became very clear that we needed toexpand to better serve our members inWest County.

Please check our website and social mediapages for the latest details on our Ellisvillebranch, including our open date and grandopening celebrations. We are thrilled aboutgetting to know our Ellisville neighbors. Besure to visit us!

John ServosPresident & CEO

QUARTERLY NEWSLETTER SUMMER 2017

INTRODUCTORY VISA® CREDIT CARD SPECIAL

RECEIVE 2.99% APR FOR 12 MONTHS1

If you don’t have Neighbors Credit Union Visa Platinum credit card, what’s stopping you? We offer great rates, generous credit limits and easy accountaccess, plus you can receive a special introductory rate of 2.99% APR throughAugust 31, 2017!1

Our Visa Platinum Breeze credit card has a standard rate as low as 7.95% APR.1

This card is perfect for the consumer who values a low rate. If you prefer earningrewards, our Visa Platinum Rewards credit card features great gift card, traveland merchandise rewards. You’ll earn one point for every dollar you spend, sothe points can add up quickly.

Regardless of which card you choose, you’ll enjoy:

• An introductory rate of 2.99% APR for the first 12 months.1

• No balance transfer or cash advance fees.2

• No annual or monthly fees.

• The option to add a personal photo to your card.3

• And more!

What’s not to like? Visit NeighborsCU.org or call 314-892-5400 to apply today!

1APR=Annual Percentage Rate. Rates, terms and conditions are subject to change and may vary based on creditworthiness, qualifications and collateral conditions. Purchases, balance transfers and cash advances completed 7/1/17 through 8/31/17 willreceive a 2.99% APR for 12 months. After 12 months, remaining balances will revert to the standard APR applicable on youraccount. If you are charged interest, the charge will be no less than $1. For new cardholders only; current cardholders, Secured andBusiness credit cards ineligible for offer. Visa Platinum Breeze rates as low as 7.95% to 17.95%, and Visa Platinum Rewards rates aslow as 10.45% to 20.45%, when you open your account, based on creditworthiness. 2No balance transfer and cash advance fee offervalid 7/1/17 through 8/31/17 for new cardholders only. Not valid on current Neighbors Credit Union credit cards or balance transfersbetween Neighbors Credit Union credit cards. 3Photo cards have a $9.95 production fee.Membership eligibility required. Restrictions apply on all offers. See Neighbors Credit Union for full details.

EARN DOUBLE POINTS THIS SUMMERWhether you are a new cardholder or an existing one, you can earn doublerewards points when you use your Neighbors Visa Platinum Rewards creditcard for purchases made through Labor Day at gas stations, restaurants,hotels, airlines, electronics stores or department stores!4

4Offer valid on purchases made with a Neighbors Credit Union Visa Platinum Rewards card 5/26/17-9/4/17 at gas stations, restaurants, hotels, airlines, electronics stores or department stores. Membership eligibility required. Restrictions apply. SeeNeighbors Credit Union for full details.

ON PURCHASES

ON BALANCETRANSFERS

ON CASH

ADVANCES

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WHERE THE GRASS IS GREENER

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ATTEND OUR FREE SEMINARSRegistration: 6:15 to 6:30 p.m.Seminar: 6:30 to 7:30 p.m.

Solving The Mystery Of Credit ReportsPresented by Tracy Lindhorst, Vice President of Consumer Lending

Our credit expert will explain:

• What a credit report is and the information it includes.

• How it is used and who can access your credit history.

• Where consumer reporting agencies get their information.

• Factors used to calculate your score and how to improve it.

Registered guests will receive a free copy of their credit report and credit score (onlyif requested prior) so they can follow along during the seminar and keep for theirrecords.7 Refreshments will be provided. To reserve your seat at these events, pleasecontact Chelsea at 314-892-5400, ext. 12024 or [email protected] have the right to a free credit report from AnnualCreditReport.com or 877-322-8228, the ONLY authorized source under federal law. Neighbors Credit Union will pull your credit report and score free of charge for this seminar. However, by the creditunion pulling this report, it will show as a credit inquiry on your credit report.

Summer has finally arrived, and we want to help you celebrate with savings!Bring us your current auto loan from another lender, and you’ll receive:

• Fixed rates as low as 1.99% APR for 36 months.5

• No payments for 90 days or a six-month term extension at the same rate.6

• No pre-payment penalties.

• A quick approval process and minimal paperwork.

Refinance your auto loan today for summer savings! Contact us today to apply.

5APR=Annual Percentage Rate. Rates and terms are subject to credit qualifications. Rate based on a 36-month term. Financing $10,000 at1.99% APR for 36 months would be $286.38 a month. 1.99% APR includes checking, direct deposit and automated payment discounts. All rates shown are 0.25% higher without special offer, checking, direct deposit and automated payment. Offer does not apply to financing orrefinancing a Neighbors Credit Union auto loan. Offer valid for a limited time only. 6Interest will continue to accrue during deferral period.Membership eligibility required. Restrictions apply. See Neighbors Credit Union for full details.

STOP PAYING YOURLANDLORD’S MORTGAGE &START PAYING YOUR OWN

Home ownership is a big step and canseem overwhelming; however, if you’repaying $1,200 per month in rent, thatcould get you a home of your own valued at $200,000!8 You just need tofind a lender to provide the funds youneed to purchase your first home. Visitthe trusted mortgage advisors atNeighbors. We’re a better option,because we’ll do what’s right for younow and what’s best for you tomorrow.

• 100% financing on single-familyhomes8

• Low rates with free preapproval8

• Fixed-rate loans with terms of 10,15, 20 and 30 years

• And much more

Enjoy a fast quote online, low closingcosts and a personalized consultation.Plus, the entire process – from applicationto closing – is handled at Neighbors, notoutside underwriters. For more information,our current rates or to get your free preapproval, call our mortgage departmentat 314-892-5400, ext. 11095.8100% financing loan program is based on a maximum total combinedloan amount of $400,000 and a minimum total combined loan amountof $100,000. The program is based on a 95% first mortgage and 5%second mortgage. The first and second mortgages may be Fixed orAdjustable Rate Mortgages. Minimum 720 FICO score required. Owner-occupied, one-unit, single-family residence only. Single-widemanufactured housing does not qualify. Mortgage insurance required.Escrow account for insurance and taxes required. Members must have$1,000 of their own funds towards transaction for closing costs or downpayment. Loan origination and other fees may apply. For example, for aFixed Mortgage with a purchase price of $200,000, if the $1,000 isused as a down payment and $199,000 is financed at 4.75% fixedinterest rate, the monthly payment would be $1,038.08 for 360months. For Adjustable-Rate Mortgages with a 0% down payment, theloan has a variable rate with the possibility for the interest rate and payment to increase or decrease as set forth in the example above. The interest rates used in the foregoing examples are based on currentmarket rates, are for purposes of example only and are not meant to berelied upon. Sample payments only include interest and principal.Member must have direct deposit into Neighbors Credit Union checkingor savings account before closing. Subject to appraisal and underwritingterms and conditions. Mortgages available in Missouri and Illinois only.This is not a credit decision or a commitment to lend. Membership eligibility required. Restrictions apply. See Neighbors Credit Union forfull details. Neighbors Credit Union: NMLS #509288

Tuesday, August 15, 2017St. Peters City Hall

1 Saint Peters Centre Blvd.St. Peters, MO 63376

Wednesday, August 16, 2017Green Park City Hall11100 Mueller Rd.St. Louis, MO 63123

Tuesday, August 22, 2017Hazelwood Civic Center East

8969 Dunn Rd.Hazelwood, MO 63042

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FROM SWIMMING POOLS TOHOME IMPROVEMENT TOOLS

OUR HELOC WILLKEEP YOU COOL

As temperatures rise in the comingmonths, Neighbors Credit Union has away for you to beat the heat. Install apool, update your home’s efficiency,or just get away from it all with avacation to cooler climates. The possibilities are endless with a homeequity line of credit from yourNeighbors!

You’ll keep your cool with:

• No appraisal or balance transferfees.

• No sudden jumps in monthlypayments.

• Preapproval and fast turnaroundtime.

• Tax-deductible interest (consultwith your tax advisor).

Stay cool and keep your cool – visitNeighborsCU.org to apply!

9APR=Annual Percentage Rate. Rates are variable and accurateas of 7/1/17. Introductory rate is applicable for first year ofloan. Rate is subject to change and credit qualifications. Noadditional discounts. Had there not been a rate discount, theapplicable rate would have been 4.25% APR. The APR willadjust annually during the life of the loan based on the PrimeRate published in The Wall Street Journal, plus a margin basedon creditworthiness. Maximum APR is 15.0%. If loan is paidoff and closed within 24 months from opening of loan, membermust reimburse the credit union for fees paid. Consult a taxadvisor concerning tax deductibility. Not valid for existingNeighbors HELOCs. Other rates and terms available. Cannot becombined with any other offers. Membership eligibilityrequired. Restrictions apply. See Neighbors Credit Union forfull details.

2017 SCHOLARSHIP WINNERSWe announced the 26th annual scholarship programwinners during our May annual meeting. TaylorDedic, Morgan Dimercurio, Mallory Rodell and Tyra Searcy each won a $1,500 scholarship forhigher education expenses.

This contest was open to all My.Bux members who metthe scholarship contest criteria, with winners beingselected by the Heartland Credit Union Association. Our scholarship program is awarded in honor of fourprevious board members: Adell Allen, Lynn Beckwith,Clarence Hagemann and Harry Sommers.

We wish all our winners well and good luck in your future studies. Keep an eyeout for our 2018 contest announcement later this year!

12-MONTH INTRO RATE AS LOW AS

2.95% APR9

CURRENT VARIABLE RATEAS LOW AS

4.25% APR9

NO CLOSING COSTS9

From left to right: Taylor Dedic, MalloryRodell, President/CEO John Servos,Tyra Searcy and Morgan Dimercurio

BEWARE ‘FREE’ TRIAL OFFERS

Trying a product or service before you buy might seem like a no-brainer. But what startsas a free trial – or for a very low cost – might end up costing you real money. So howcan you avoid the costs that might be hiding in free trials?

• Research the company online. Complaints from other customers can tip you off to‘catches’ that might come with the trial.

• Find the terms and conditions for the offer. If you can't find them or understandexactly what you're agreeing to, don't sign up.

• Look for who's behind the offer. Just because you're buying something online fromone company doesn't mean the offer or pop-up isn't from someone else.

• Watch out for pre-checked boxes. If you sign up online, look for already-checkedboxes, which may give the company the green light to continue the offer – onlythis time you must pay.

• Mark your calendar. Once your trial passes without you telling the company tocancel your ‘order,’ you may be on the hook for more products.

• Look for info on how you can cancel future shipments or services. If you don'twant them, do you have to pay? Do you have a limited time to respond?

• Read your credit and debit card statements. You'll know right away if you're beingcharged for something you didn't order. If you see charges you didn't agree to,contact the company directly to sort out the situation. Per credit card regulations,it’s the cardholder’s responsibility to try and resolve the dispute directly with themerchant for an account credit. If that doesn't work, call your credit card companyto dispute the charge. Ask the credit card company to reverse the charge becauseyou didn't actively order the additional merchandise.

Source: Consumer.FTC.gov

NEIGHBORS INVESTMENT SERVICES IS STILL WORKING FOR YOU

Neighbors Investment Services is a full-service investment and financial planningprogram located at Neighbors Credit Union. While we’re in the process of hiring afinancial advisor, our securities company Midwestern Securities Trading Company(MSTC) will be happy to serve you by meeting with you to evaluate your situation,offering personalized recommendations and implementing your investment andinsurance choices.

Billy Fitzgerald, Financial Consultant 309-699-6608

You can also visit NeighborsInvestmentServices.com for more information, helpfularticles and calculators.Neighbors Investment Services is a division of Neighbors Credit Union. Securities are not insured by the NCUA; not a deposit or other obli-gations of, or guaranteed by, the depository institution; and are subject to investment risks, including possible loss of principal amountinvested. Securities, Insurance and Investment Advisory Services are offered through Midwestern Securities Trading Company, LLC (MSTC).Member FINRA/SIPC. MSTC and Neighbors Credit Union are not affiliated.Check the background of the investment professional on FINRA’s BrokerCheck.

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PRSRT STDU.S. POSTAGE

PAIDST. LOUIS, MO

PERMIT NO. 175

4

6300 South Lindbergh Blvd.

St. Louis, MO 63123

Downtown • Fenton • Florissant

Hazelwood • Jennings • South County

St. Peters

314-892-5400

NeighborsCU.org

If you have any questions or commentsregarding the credit union, or if you’dlike to apply to be on Neighbors CreditUnion’s Board of Directors, pleaseaddress your letter to the following:Supervisory Committee, P.O. Box270551, St. Louis, MO 63127-9804

INSIDE THIS ISSUEIntroductory Visa

®Credit Card Special..........................1

President’s Column........................................................1Earn Double Points This Summer....................................1Stop Paying Your Landlord’s Mortgage& Start Paying Your Own........................................2

Say Hello To Summer With A Lower Vehicle Payment!........2Attend Our Free Seminars..............................................22017 Scholarship Winners..........................................3Beware “Free” Trial Offers..................................................3Neighbors Investment Services Is Still WorkingFor You..................................................................3

From Swimming Pools To Home Improvement Tools Our HELOC Will Keep You Cool......................................3We’ll Give Three Members $100..................................4Holiday Closings............................................................4

JUN17-225TP

Federally InsuredBy NCUA

WE’LL GIVE THREE MEMBERS $100ENTER OUR JULY MOBILE DEPOSIT DRAWING

Mobile Deposit from Neighbors Credit Union saves you time, but now it could alsoearn you money:

Enter to win a $100 Visa gift cardeach time you use Mobile Deposit to deposit a check in July!10

With this free service, you can deposit checks anytime, anywhere, just by taking aphoto of your check. Enjoy the:

• Convenience of avoiding extra trips to the branch or ATM.

• Simplicity of making a deposit with a few taps and camera snaps.

• Security of cutting-edge technology to protect you and your financial information.

Make sure you have our free mobile app (available throughyour device’s app store), so you’ll be eligible to win. The more

checks you deposit via Mobile Deposit, the more times you will beentered to win! Visit NeighborsCU.org for step-by-step instructions,frequently asked questions and a video demonstration.

10Drawing open 7/1/17-7/31/17. Odds of winning depend on number of entries received. Three winners will be randomly selected by 8/15/17to win a $100 Visa gift card. Membership eligibility required. Restrictions apply. See Neighbors Credit Union for full details.

HOLIDAY CLOSINGS

SUMMER 2017

Independence DayTuesday, July 4

Labor DayMonday, Sept. 4

Columbus DayMonday, Oct. 9