intruduction to remote management software by amx
DESCRIPTION
Discover the principals of asset/device and room management software, learning how to schedule, monitor and manage your systems. Explore the relationship between a network managed solution and corresponding AV devices for digital signage, RFID control and a traditional control system. Evaluate the ROI this management solution, including energy savings and vertical market applications.TRANSCRIPT
Introduction to Remote Management Software
Presented by
© 2010 AMX / Confidential
AMX Overview
• Founded 1982• World Headquarters – Richardson, TX
• 800 plus dealers in US (Commercial / Residential)• 86 International Countries
© 2010 AMX / Confidential
The AMX Mission
Solutions that Intelligently Manage People’s Lives & Environments
SIMPLESIMPLEAMX simplifies the ImplementationImplementation, MaintenanceMaintenance, and UseUse of technology
to create Effective Environments
Delivering solutions for facility users and operators which:
• Facilitate productivity, and collaboration
• Maximize efficiency and profitability
• Provide simplified management and control
© 2010 AMX / Confidential
The AMX Solutions Map
CommunicateConnectCommand Content
Control & Monitor
© 2010 AMX / Confidential
AMX SolutionsAMX Simplifies the Management and Control of entire Environments
– Audio/Video– Lighting, HVAC, Security– Communications– Digital Media/Content– Third party systems & devices
CommunicateConnectCommand Content
Control & Monitor
© 2010 AMX / Confidential
Best Practice Slide
• The American Institute of Architects Continuing Education Systems
– This course registered with AIA/CES– Credit for this course reported to CES – Purpose is continuing professional education– No endorsements of specific products– Certificates for non-AIA members available
© 2010 AMX / Confidential
Today’s Agenda
Understand the purpose of RMS
Learn the Features and benefits of RMS
Learn how it works
ROI of a network management software solution, including energy savings
Vertical market applications
© 2010 AMX / Confidential
What is the purpose of RMS?
© 2010 AMX / Confidential
What is control?
…to this!
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To go from this…
How does control work?User Interfaces
• Touch Panels• Keypads• Remote Controls
Touch Panels Keypads Remote Controls
Communicate with Control SystemCommunicate with Control System
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What can you control?Any electronic device – really!
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What is RMS
RMS is the Glue© 2010 AMX / Confidential
© 2010 AMX / Confidential
What are the features & benefits
of RMS
What if…?
• Schedule rooms & equipment – including across buildings
• Ensure equipment is working
• Understand equipment usage
• Maximize AV/IT staff efficiencies
• Reduce equipment theft
• Reduce energy usage
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
Sample RMS Reports• Device Activity• Room Activity• Device Location• Device Battery Level• Device Inventory• Control System Inventory• System Users
• Power Usage• Lamp Hour Usage• Source Usage• Room Usage• Transport Usage• Help Requests• Device online• Inventory• User
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
Project Input Source
Project Input S
ource
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
What if…..?
• Signage and Messaging– Custom Signage and Messaging for Personal Greeting
© 2010 AMX / Confidential
What if…?
© 2010 AMX / Confidential
© 2010 AMX / Confidential
How does it work?
Powerful Room Search in Outlook
RMS Search Tab
in MS Outlook
RMS Search Tab
in MS Outlook
Search By:
• Room Name
• Location
• Seats
• Prestige
• Equipment
• Date/Time
© 2010 AMX / Confidential
Schedule Activity & Messages
RMS Appointment Tab
in MS Outlook
RMS Appointment Tab
in MS Outlook
Schedule:
•Equipment Automation
•Messaging displayed
•Images displayed
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Automation Based on System Conditions
• Perform a function as a result of a pre-defined event
• Turn on a fan based on temperature threshold of an equipment rack
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Typical Meeting Room Configuration
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Typical Meeting Room Configuration
• Manage
Lights
Shades
Cameras
A/V Equipment
Audio/Video Conf Equip
© 2010 AMX / Confidential
Target UsersOrganizations that Manage..…• Large numbers of Rooms
– Classrooms– Training Rooms– Meeting Rooms
• Rooms across many floors, building or cities• A/V or other equipment in these rooms
– Schools & Universities– Corporate offices– Hotels, Hospitals, Museums, Training centers
© 2010 AMX / Confidential
RMS Benefits – For Users
• Simplify the workflow to schedule and use rooms
• Maximize up-time and resource availability
• Lower implementation and day-2 support costs
• Minimize energy utilization – save $$ and be green
• Manage costs and maximize space utilization
• Enable “effective” communications throughout the enterprise!
RMS Meets Business Objectives
© 2010 AMX / Confidential
© 2010 AMX / Confidential
What kind of ROI can I expect?
Case Study 1
University of Minnesota
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What kind of ROI can I expect?
ROI Case Study
Cost of Ownership – speculation that having no system is cheaper… is a myth!
***Analysis Courtesy of Jim Gregory, University of Minnesota
Tech System Five Yr Total Costs
$12,000$16,000
$19,000
$6,000
$6,000
$7,000$10,000 $4,000
$2,000
$28,000$26,000
$28,000
$0
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
No ControlSystem
Control System Netw orked MgmtSystem
Implementation Cost 5 Yr Repair $ 5 Yr Assistance $
© 2010 AMX / Confidential
ROI Case StudyNo control system or Asset Management
Investment: $12,000 per roomAverage Uptime – 64% Downtime due to user problems – 24%Downtime due to equipment – 12%
***Courtesy of Sound and Video Contractor Sep 20, 2006, By Linda Seid Frembes
© 2010 AMX / Confidential
ROI Case Study
***Courtesy of Sound and Video Contractor Sep 20, 2006, By Linda Seid Frembes
Control system only– Investment: $16,000 per room– Average Uptime – 82% – Downtime due to user problems – 10%– Downtime due to equipment – 8%
© 2010 AMX / Confidential
ROI Case StudyNetworked centrally managed system (Assets)
– Investment: $19,000 per room– Average Uptime – 97% – Downtime due to user problems – 2%– Downtime due to equipment – 1%
******Courtesy of Sound and Video Contractor Sep 20, 2006, By Linda Seid Frembes
© 2010 AMX / Confidential
ROI Case Study
***Analysis Courtesy of Jim Gregory, University of Minnesota
Usability and availability of technology
Satisfaction with Room time
Emotional factors
64%
24%
12%
82%
8%
10%
97%
2%
1%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
No Control System Control System Networked MgmtSystem
Room Usability Factors
Usability Factor User Problems Equipt. Problems
© 2010 AMX / Confidential
What kind of ROI can I expect?
Bottom Line:Introducing a control technology factor, especially centrally managed technology (i) reduces costs of managing technology, (ii) increases utilization of facilities and personnel, (iii) increases satisfaction of faculty and students leading to higher enrollment and better faculty retention.
Analysis Courtesy of Jim Gregory, University of Minnesota© 2010 AMX / Confidential
What kind of ROI can I expect?
Case Study 2
National Bank
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Typical Meeting Room Power Usage
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Facility Benefit Analysis Assumptions
• 150 meeting room facility• Average meeting room utilization = 70%• After hours equipment on probability = 20%• $0.12 / kwHr electricity cost
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Electricity Cost Analysis
Without Control:
Annual Electricity Cost: $173,167.00
Annual CO2 Emissions873 metric tons
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Electricity Cost Analysis
With Control:
Annual Electricity Cost: $80,689
Annual CO2 Emissions407 metric tons
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Electricity Savings Using Control
Savings:
Annual Electricity Savings: $92,478
Annual CO2 Emissions Savings466 metric tons
© 2010 AMX / Confidential
ROI – How RMS Impacts the Bottom Line• Reduces Costs
• Energy management• Head count reduction
• Future savings• Usage and utilization reports• Energy Savings - Automatically turn on and
off equipment
• Increases Efficiency • Scheduling allows more efficient use of
rooms• Scheduling maintenance means it isn’t
done on an emergency basis• Proactive maintenance increases uptime
and ensures rooms are effectively used
© 2010 AMX / Confidential
Advantage:
• Minimizes End User Challenges– Minimal staff to manage technology– More and more systems– Technology is constantly changing– Downtime costs money!– Don’t know when equipment is broken
• End User Needs– Usability and Automation– Reliability - Looking for uptime– Fast response and quick repair
© 2010 AMX / Confidential
© 2010 AMX / Confidential
Vertical Markets
1,000+ Customers with 20,000+ Rooms Managed by RMS
© 2010 AMX / Confidential
Summary - Why Use RMS?
• RMS has been successfully deployed by 1,000 customers – Including Fortune 500, top Universities, and Government
• Improves efficiency– Downtime is expensive
– Staff is limited
• Improves Service Levels
• Helps save energy
• AV and IT convergence is almost complete– IT specialists demand this type of software
• Requires Investment up front, but the payoffs are huge– Increased Uptime saves money in the long term
– Protects investments with proactive support
– Allows service to be completed when it isn’t an emergency
© 2010 AMX / Confidential
Thank You
© 2010 AMX Confidential