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Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University of Salford

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Page 1: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues

Dr Hugh McLaughlin

University of Salford

Page 2: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Reasons for involving young people in research

Range and quality of data enhancedYP speak a common languageYP raise issues with other young people they would not raise with an adultYP have ownership of the findingsYP presenting own findings have greater impactArticle 12 UN Convention on the Rights of the ChildSelf- confidence, self esteem and employability

Page 3: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Assumptive worlds behind involving children and young people

As objects

As subjects

As social actors

As active participants

Christensen, P. and Prout, A (2002) ’Working with Ethical Symmetry in Social Research with Children,’ Childhood, 9(4): 477-97

Page 4: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Levels of Involvement

Tokenism

Consultation

Collaboration

Service User Controlled

Page 5: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Exemplar

NSPCC’s Young People’s Centres

CP system failing to meet needs of yp

Significant no. of yp tell no one of abuse

Current system in UK over-influenced by criminal justice system

One stop-shop

Page 6: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Research Aims

Recruit up to 8 young co-researchersProvide young co-researchers with a structured programme in understanding research and to develop skills in research practiceTo develop research instruments with young co-researchersCollect, analyse data and identify generalisable conclusions and issues for practice and policyProduce a written reportPublicise findings

Page 7: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Perils

Legal Issues

Recruitment

Training

Writing Up

Expect the unexpected

Timescales and resources

Page 8: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Ethical Considerations

Exploitation

Use and Valuing of Work

Informed Consent

Child Protection

Confidentiality

Unanticipated risks

Ethics Committee

Page 9: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Potential

5 YPC’s

Documentation

Semi-structured interviews with yp and staff

Staff focus group

Mystery shopper exercise

Page 10: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Potential 2

Reviewing progress, issues and ideas after each venue

Conference

Report

Meeting national managers

Action plan

Page 11: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Limitations

Methodology

Knowledge generated

More researcher than service user

Outcome v process

Not for everyone

Page 12: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Final Thoughts

Not a panacea

Preparation essential

Not ‘cheap’

Hard work

Fun

Adds Value to research process

Page 13: Involving Young Service Users as Co-Researchers in Evaluating Service Provision: Perils, Potential and Potential Issues Dr Hugh McLaughlin University

Useful PublicationsFraser, S. Lewis, V. Ding, S. Kellet, M. and Robinson, C. (eds.) (2004) Doing Research with Children and Young People, London: SageKirby, P. (2004) A Guide to Involving Young People as Researchers, Eastleigh: Involve , www.invo.org.ukLewis, A. and Lindsay, G. (eds.) (2000) Researching Children’s Perspectives, Buckingham: Open University PressMcLaughlin, H (2006) Understanding Social Work Research, London: Sage, McLaughlin, H. (forthcoming) Involving Young Service Users as Co-researchers: Possibilities, benefits and costs, British Journal of Social Work.McLaughlin, H. (2005) Young service users as co-researchers: methodological problems and possibilities; Qualitative Social Work, 4: (2) 211-228.McLaughlin, H. et al. (2004) Willing Participants, Community Care, 17-23rd March, p36-7Smith, R. Monaghan, M. and Broad, B. (2002) ‘Involving Young People as Co-Researchers’, Qualitative Social Work, 1 (2) 191-207