iowa abd elaps applicant quick reference guide (qrg)

Iowa ABD eLAPSApplicant Quick Reference Guide (QRG)

Iowa eLAPS: Applicant QRG

Table of Contents

Introduction 3

Logging in 3

New Application Process 6

Dashboard 19Application Status 19Actions 20

View 20Withdraw Application 21Request Amendment 22View Revision 23

Advanced Action Items 24Change Dramshop Insurance Carrier 24Renew Application 25Cancel License 26Appeal and Refund 27Outstanding Payment 27

License Wizard 28

Other Noteworthy Functions 29My Tickets 29Tax Reporting 31Shipping Reports 32

Last Edit Date: March 26, 2021 of 33


Introduction

ABD's new Electronic Licensing and Permitting System (eLAPS) will help stakeholders apply forand manage their alcohol licenses, permits, and certificates efficiently. This Quick ReferenceGuide (QRG) will help applicants and licensees understand and navigate through the variousfeatures, functionalities, and resources eLAPS offers.

Logging in

Enter this URL in your browser. This is what your Landing Page will look like. Click on either ofthe highlighted hyperlinks as shown below to initiate the registration process.

A registration form will open up.


https://iowaabd.force.com/s/


Note: If you are not an Owner, click on the ‘Not an owner?’ option on top of the form (magnifiedbelow). You will get to see a form that is different from the Owner form.

Scroll down and fill out all the information to register as an Applicant in eLAPS. The entireregistration form will look like this.



Click on the ‘Register’ button after filling out the details. You will see the below message.



Click on ‘Login’ and enter your login details that you created while registering to get into eLAPS.

New Application Process

You will be asked to create a new Application once you log in. Click on the drop down and selectManual Selection to proceed.



You will now start the New Application Process and we’ll go through each step one by one.

Step 1: License or Permit Type

● Select your license or permit type from the drop down.



We will select the Class B Beer permit to demonstrate the Dramshop Verification step later inthis guide. Please choose the license or permit type that you actually need.

Note: If you do not know or need help to determine your license or permit type, refer to theLicense Wizard section in this guide.

● Enter the license duration needed and click on Next.

Step 2: Privileges/Sub-Permits

Select your Privileges and Sub-Permits in this step.



Select the type of Privileges/Sub-Permits you need (highlighted in blue below). Click Next to goto the next step.

Step 3: Premises



In this step, you will need to enter your Business related details and Premises Address. Afterentering your Business Number, click on the ‘Validate Business Number’ button (marked witharrow) to ensure the details you have entered are verified.

You will get a pop up as shown below stating whether or not your business number wasvalidated. Click on Continue if the Business Number was not validated.



After entering your Premises Address Details, you will need to fill out the Contact MailingAddress. It can be separate from your Primary Address. You will also need to specify yourLocal Authority to proceed.

When you click on ‘Local Authority’ (marked with red *) you will get a pop up as shown below.Click on the relevant Local Authority.



Save the information and click on Next (on the Premises Page) to go to the next step.

Step 4: Business Demographics

In this step, you will need to add owner details. You can add one or more owners by clicking onthe Add Owner button.

Fill out details in the form that opens up. Click on Add Owner at the bottom of the form. You willbe taken back to the Business Demographics page. The Owner Details will appear like Cards asshown below. Click on the dropdown arrow against each card and click on Edit or Delete if youwant to update or remove any of the Owner details. Click on Next to move to the next step.



Step 5: Criminal History/Violations

In this step, you’ll need to enter details of Criminal History/Violations, if any.

If you select Yes to any of the questions, you will need to enter further details by filling out theform that opens up. Click on ‘Add Violation’. The details will appear as a card. Click Next toproceed.

Step 6: Dramshop Verification (if applicable)



In this step, you will be able to search for your Dramshop Carrier (if applicable). Enter theinsurance carrier’s name and click Next to continue.

Step 7: Document Upload

You’ll now need to upload your documents to carry on with the Application process. Click on the‘Upload Files’ button against the Document types and add the relevant documents.



If the file type you have uploaded is not supported by the system you will get a message asshown below. You can either choose to select a different file type or push your documentanyway by checking the box on your right (marked with an arrow). Click on Next to proceed.

Step 8: Review

You can review all the information you have entered in the previous steps here. Click on the Editbutton against each section that you would like to update/change. You will be taken back to thatspecific step to make the updates. You will see a ‘Back to Review’ button, once you are donemaking the edits. Click on it to go back to the Review Page.



Scroll down to review all the sections (steps). Click on Next to proceed.

Step 9: Attestation/Endorsement

You’ll need to attest/endorse that the information you’ve provided is true to the best of yourknowledge. Then, enter your name and click on Next.



Step 10: Payment

You’ll need to pay the License fee in this step. You have two payment options. Click on either ofthe buttons to initiate your payment. After successful payment, you will see a message. Click onNext to continue.

Step 11: Submission

Ensure you click Submit to complete your Application Process.



Note: You will see the ‘Exit’ and ‘Save and Exit’ option on the top right corner of each step. Ifyou do not wish to continue, click on Exit at any point. If you wish to continue at some othertime, click on Save and Exit.

You will see an Application Success Message right after you click Submit. Click on the ‘Back toDashboard’ hyperlink on top left to check on your Application Status or perform other applicationrelated actions.



Dashboard

The Dashboard will give you an overview of your application(s) and other resources.

Application Status

You’ll see your Application status on the dashboard as shown below. For this application, thestatus Dramshop Review is pending (marked with arrow).

If you have applied for more than one application, all of those will be displayed as cards. Thebuttons on the right indicate the Actions that are available for each Application depending onwhich stage it is in (as reflected on the left).



ActionsLet’s go through the Action buttons in detail.

ViewClicking on View will let you review the application you've submitted.



Withdraw ApplicationIf you want to withdraw an Application, you will get a pop up as shown below. Check the boxmarked with red asterisk (*), select your reason from the dropdown, click on ‘Withdraw’. Theticket will then be submitted to ABD for review.



Request Amendment

Click on this button if you wish to update an active application. You will get a pop up as shownbelow. Select the amendment application type. If you want to update Ownership details, select‘Ownership Update’ and click Next.

You’ll be taken to the Business Demographics page to make your updates. You can Add, Edit,or Delete an Owner.



You’ll also need to review/update the Criminal History/Violations step on the next page andSubmit the Application to save the updates you requested.

The process will vary within the different amendment types.

View Revision

You’ll see the button below if the ABD Staff or Local Authority has reviewed your application andrequested review on one or more details in your application. The Application Status will read‘Applicant Action Required’.

Click on the ‘View Revision’ button to view the details requested. You will be able to provideyour responses, and you may also need to upload supporting documents for verificationpurposes.

Once you complete the review process, the Application status will be updated to ‘ApplicantAction Complete’ on the Dashboard.



Advanced Action Items

You’ll see more Action Items when you click on View or any of your Active Applications. Let’s gothrough some of these actions.

Change Dramshop Insurance CarrierClick on the Change Carrier Action button if you want to change or modify your currentinsurance carrier. Once selected, you will get a pop up as shown below. You will be prompted toupdate your carrier and provide the reason for changing then click on Add/Update Dramshop.



You’ll need to Add Dramshop Policy as well.

Renew ApplicationClick on Renew. This will bring you into the renewal application. Go through all the steps andcomplete all applicable fields and sections. Click on Submit to finish the renewal oncecompleted.



Your renewal status will be reflected on the dashboard.

Cancel LicenseClicking on Cancel will initiate your Cancellation request.



Appeal and RefundIf your Application has been denied by ABD or the local authority, you will be able to waive yourright to appeal and initiate a refund or appeal the decision.

Outstanding Payment

If an outstanding payment needs to be made on an application you will see the below ActionItem (after clicking on View). To complete the action, click on ‘Pay Now’.



License Wizard

If you need help selecting the type of license or permit you need before initiating the applicationprocess, select Wizard (instead of Manual Process) from the New Application drop down menuafter logging in.

You will need to answer a few simple questions to determine the License Type you need on thenext page. Your License Type will be suggested based on your responses. Click Finish.

You’ll be navigated to the Application Process Step 1 (License or Permit Type) with the LicenseType Field auto-populated. Complete the next steps as usual to complete the ApplicationProcess.



Other Noteworthy Functions

On the Dashboard, right below New Application, you’ll see a Task/Menu Bar with the followingfunctions:

● My Applications (List of all your applications in progress)● My Licenses (Your existing active licenses)● My Tickets (Allows you to submit tickets for additional assistance)● Tax Reporting (Add/Edit/Submit tax information)● Shipping Reports (Details of shipping reports)● Refund Payments (Refund requests and statuses)

My TicketsClicking on this tab will show you a list of Tickets you have submitted.



Click on the New Ticket button top right to create a new ticket. Select your Ticket type and fill inthe other details in the form. Click Submit. You will be notified when your ticket is resolved.



Tax Reporting

Clicking on this tab will display Pending and Submitted Tax Reports. Click on Edit next to thereport to edit tax information and complete and submit the report.

Fill in the required fields with the total number of gallons up to 2 decimals. Once all fields arecompleted, click Save. Once the report has been saved, you will use the payment portal tosubmit your payment should there be tax due. If there is no tax due, you will be redirected backto the homepage. You are no longer required to submit or fill out pack size information for gallonconversion.



In order to amend a Tax Report which has been submitted, please submit a Tax AmendmentTicket and provide information regarding the changes required to the submitted Tax Report. Todo this, go to the tax report that needs to be updated and click on Amend next to the report. Youwill need to include the reason for the amendment and a contact. Should there be additional taxdue, you can submit payment through the payment portal. Should there be a refund due, theABD will send you the refund amount.

Shipping Reports

Clicking on this tab will let you view Shipping Reports. Much like Tax Reports, you can edit yourShipping Reports Details as well. Once you have clicked to edit the report, click on the Add Rowbutton to complete your entry. You can start typing in the Wholesaler box to bring up the list ofactive wholesale accounts. Select the account that you shipped to and then enter the totalnumber of gallons. Repeat this step until all wholesalers have been entered. There is an optionto upload supporting documentation but this is not required. Once all entries have been made,click on the save button. To amend or update a shipping report, click on Edit next to the reportthat needs to be updated. As there is no tax due for shipping reports, an amendment ticket isnot needed to make updates.



This concludes the Iowa ABD eLAPS Applicant Quick Reference Guide.


iowa abd elaps applicant quick reference guide (qrg)

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